THE HORN FAILED. A SAFETY CONCERN FOR US. HONDA REPLACED A CONNECTOR IN THE STEERING WHEEL.*AK
2002 Honda CR-V complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
THE CRUISE CONTROL SYSTEM FAILED. A SAFETY CONCERN FOR US. HONDA REPLACED A CONNECTOR IN THE STEERING WHEEL.*AK
AIR CONDITIONER COMPRESSOR FAILURE. A SAFETY CONCERN IN THAT THIS LOCKS UP THE COMPRESSOR PULLEY AND POSSIBLY THE ENTIRE ENGINE BELT. REPLACED BY HONDA.*AK
AIR CONDITIONER SYSTEM FAILURE. A SAFETY CONCERN IN THAT THIS LOCKS UP THE COMPRESSOR PULLEY AND POSSIBLY THE ENTIRE ENGINE BELT. ALSO, DEFROSTER NOT WORKING PROPERLY. REPLACED BY HONDA.*AK
THE DRIVER'S SIDE SEAT BRACKET FAILED AND WOULD ALLOW MOVEMENT AS YOU DROVE. A SAFETY CONCERN FOR US. A $314.07 BRACKET WAS REPLACED.*AK
TL*- THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STATED THAT THE IGNITION SWITCH WOULD INTERMITTENTLY STICK. THE VEHICLE WAS INVOLVED IN RECALL 03V422000. THE VEHICLE WAS INSPECTED BY A HONDA DEALER AS APART OF THE RECALL, AND THEY DID NOT FIND A PROBLEM, THEREFORE, NOTHING WAS REPAIRED. THE IGNITION SWITCH RECENTLY BECAME STUCK, AND THE VEHICLE WAS TOWED TO A HONDA DEALER. THE IGNITION SWITCH AND ASSEMBLY WERE REPLACED. THE CONTACT STATED THAT THE FAILURE WOULD NOT BE COVERED UNDER THE PREVIOUS RECALL. THE FAILURE MILEAGE WAS 57,000, AND THE CURRENT MILEAGE WAS 57,498. *AK THE CONSUMER STATES THAT WHEN HE CAME TO PICK UP THE VEHICLE AT THE DEALERSHIP THAT THERE WERE WAS FOOD LEFT IN THE CAR AND EVIDENCE OF BLOOD ALL OVER THE PLACE. THE CONSUMER TOOK PICTURES AND FILED A POLICE REPORT JUST IN CASE SOMETHING HAPPENED IN THE CAR. THE CONSUMER HAS PROVIDED A COPY OF THE POLICE REPORT. THE CONSUMER WAS INFORMED THAT THE MECHANIC WAS CUT ON THE DASHBOARD THAT IS WHY THE BLOOD WAS LOCATED IN THE CAR. THE CONSUMER WANTS TO BE REIMBURSED FOR ALL SERVICES PERFORMED ON THE CAR. UPDATED 05/23/07 *TR
TL* - THE CONTACT OWNS A 2002 HONDA CRV. THE AIR CONDITIONER STOPPED WORKING. THE DEALER DIAGNOSED THE VEHICLE AS NEEDING A NEW AIR CONDITIONING SYSTEM. THE FAILURE MILEAGE WAS 116,000. THE CONTACT STATED THAT BECAUSE THE AIR CONDITIONER DID NOT WORK THE WINDOWS FOGGED UP. THE CONTACT HAS AN ESTIMATE OF REPAIR INVOICE. THE CURRENT MILEAGE WAS 142,000.*AK UPDATED 10/03/08 *BF UPATED 10/07/08. *JB
TL*- WHILE STOPPED AT A TRAFFIC LIGHT THE CONTACT PUT THE 2002 HONDA CR-V INTO PARK AND THEN SWITCHED THE GEAR BACK TO DRIVE, BUT THE SHIFT LOCKED INTO GEAR AND WOULD NOT SWITCH OVER TO DRIVE. THE CONTACT HAD EXPERIENCED THE FAILURE 3 TIMES THIS YEAR. THE CONTACT TOOK VEHICLE TO THE DEALERSHIP, AND THEY REPLACED A FUSE. THE CONTACT WAS NOT SURE WHICH FUSE THEY REPLACED BECAUSE HE DID NOT HAVE A COPY OF THE INVOICE. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 52,000. *AK UPDATE *TR
ABS LIGHT CAME ON INTERMITTENTLY IN 2002 HONDA CRV. HONDA WANTED $500 TO REPLACE ABS CONTROL UNIT. I CALLED HONDA CUSTOMER SERVICE, AND HONDA AGREED TO FIX THE PROBLEM FOR $100 DEDUCTIBLE. I THINK THIS IS A SAFETY ISSUE--THIS SHOULD NOT BE HAPPENING IN A 5-YEAR-OLD VEHICLE--AND I WONDER IF IT IS A COMMON OCCURRENCE. *JB
TL* - THE CONTACT CALLED REGARDING A 2002 HONDA CRV. THE DEALER PLACED AN ORDER FOR A SEAT BELT BUCKLE ON 1/19/07. THE CONTACT WAS TOLD THE BUCKLE WOULD ARRIVE ON 1/22/07. THE CONTACT CALLED THE HONDA DEALER ON 1/23/07, AND WAS TOLD THAT THE SEAT BELT BUCKLE WAS ON NATIONAL BACK ORDER. THE CONTACT STATED SHE COULD NOT BUCKLE HER SEAT BELT AND FELT UNSAFE.*AK UPDATED 02/22/07. *JB
REAR BRAKES FAILED ON OUR HONDA CRV AT LESS THAN 22,000 MILES. *NM
CLEAR DAY, COOL TEMPERATURE, PROPER INFLATION, NO LOAD, SPEED 70 MPH, I -24 EAST BOUND. TREAD SEPARATED FROM WHITE SIDE WALL ON RIGHT REAR TIRE. TIRES PURCHASED 4 MONTHS BEFORE FAILURE. *NM
VEHICLE : 2002 HONDA CRV IN NOVEMBER 2006 I TOOK THE CAR IN TO THE DEALER BECAUSE THE MALFUNCTION LIGHT STAYED ON. THE CAR WAS RUNNING FINE, NO PROBLEMS OTHER THAN THAT INDICATOR LIGHT STAYING ON. THE DEALER REPLACED A SENSOR ($336.00). JUST AFTER TAKING THE CAR HOME, IT BEGAN TO STALL OUT AND WOULD NOT ACCELERATE AND THE SAME MALFUNCTION LIGHT CAME BACK ON. I THOUGHT MAYBE I GOT SOME BAD GAS, BUT THE PROBLEM CONTINUED TO GET WORSE. NOW THE DEALER TELLS ME I NEED AN OXYGEN-2 SENSOR REPLACED. (ANOTHER $300.00 +) REPAIR. *JB
DT*: THE CONTACT STATED THE SEAT BELT BUCKLE TENSIONER WAS DEFECTIVE. THE SEAT BELT WARNING LIGHT WAS ILLUMINATED. THE CONTACT ALERTED THE MANUFACTURER ABOUT THE SEAT BELT RECALL #01V351000, WHO DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
THE SEAT BELTS IN OUR CAR COME UNLATCHED WHILE WE ARE DRIVING. *JB
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT 30 MPH AT A STOP SIGN, THE VEHICLE LURCHED FORWARD FOLLOWED BY THE ILLUMINATION OF THE CHECK ENGINE LIGHT. AFTERWARDS, THE VEHICLE WAS ABLE TO BE STOPPED BY USING FIRM BRAKE PRESSURE WITHOUT INCIDENT. UPON INSPECTION BY A DEALER, IT WAS DETERMINED THE THROTTLE BODY NEEDED TO BE REPLACED. AFTER THE REPLACEMENT, THE PROBLEM PERSISTED. THE MANUFACTURER WAS CONTACTED.
1) AFTER A COLD START, THE DASH GAUGES SWING UP AND DOWN VERY RAPIDLY AND THE DASH LIGHTS BLINK ON AND OFF VERY RAPIDLY ALSO. AFTER 5-10 MINUTES IT STOPS. 2) TOOK THE VEHICLE TO A INDEPENDENT HONDA REPAIR SHOP AND THEY DIAGNOSED THE PROBLEM AS A BAD MUITPLEX CONTROL UNIT. THE REPAIR SHOP CALLED HONDA TECH LINE, THEY ASKED IF THERE WAS A FIRE? I GUESS THERE HAVE BEEN FIRES RELATED TO THIS PROBLEM. 3) PARTS HAVE BEEN ORDERED AND THE REPAIR COST WAS $644. *JB
THE VEHICLE DID NOT SLOW WHEN APPLYING THE BRAKES UPON APPROACHING A STOP SIGN. THE DRIVERS FOOT WAS OFF THE GAS PEDAL AND ON THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED TO POWER FORWARD. NOT SURE IF THE BRAKES WERE AT FAULT, THE DRIVER STOPPED VEHICLE BY PUTTING THE AUTO TRANSMISSION INTO PARK TO AVOID GOING PAST THE STOP SIGN, ENTERING A COUNTY HIGHWAY AND BEING BROADSIDED BY ONCOMING TRAFFIC. THE ENGINE SPEED THEN ROSE TO ABOUT 5000 RPM, THOUGH THE VEHICLE WAS AT REST, IN PARK, AND THE ACCELERATOR PEDAL WAS NOT BEING TOUCHED. A WITNESS SOUGHT TO LEND SOME HELP AND SUGGESTED THAT THE CONTINUALLY RACING ENGINE WAS PERHAPS DUE TO A STUCK THROTTLE, THOUGH A QUICK LOOK UNDER THE HOOD DID NOT REVEAL ANY OBVIOUS PROBLEM. AFTER SEVERAL MINUTES OF THE ENGINE RACING AT ABOUT 5000 RPM WHILE IN PARK, THE DRIVER TURNED OFF THE IGNITION AND THEN RESTARTED THE ENGINE. THE ENGINE CONTINUED TO RACE. ONLY AFTER THE THIRD OR FOURTH CYCLE OF TURNING THE ENGINE OFF AND ON, AND PUMPING AND JIGGLING THE ACCELERATOR PEDAL, DID THE ENGINE RPMS RETURN TO NORMAL, ALLOWING THE VEHICLE TO BE DRIVEN TO A NEARBY HONDA DEALER. THE NEXT DAY, THE SERVICE DEPARTMENT RETURNED THE VEHICLE TO THE DRIVER SAYING THAT THEY INSPECTED THE THROTTLE CABLE AND CRUISE CONTROL, TEST DROVE IT FOR 3 MILES, BUT COULD NOT FIND ANY PROBLEMS. THE BEHAVIOR OF THIS 2002 HONDA CR-V SEEMS VERY SIMILAR TO THAT OUTLINED BY ODI ID NUMBERS 10073104, 10127008, 10048024, 10083184 & 10055124. *NM
I HAVE A 2002 HONDA CRV. WHILE I WAS DRIVING LAST WEEK IT SUDDENLY BEGAN MAKING A LOUD RACKET UNDER THE HOOD AND THE A/C STOPPED PUTTING OUT COLD AIR. I TURNED OFF THE A/C AND THE NOISE STOPPED. I TOOK IT TO THE DEALERSHIP AND THEY SAID THE COMPRESSOR, CONDENSOR AND DRYER MUST BE REPLACED BECAUSE IT HAD EXPLODED. THIS COST $1900 TO REPAIR. AFTER READING ON THE INTERNET I SAW WHERE SEVERAL HONDAS HAVE HAD THIS PROBLEM. IT SEEMS TO BE A MANUFACTURER DEFECT OF SOME SORT. I'M VERY DISAPPOINTED THAT HONDA HAS NOT TURNED OUT TO BE AS RELIABLE A VEHICLE AS I EXPECTED. *JB
2002 HONDA CRV EX 4WD: AT 45000 MILES THE OXYGEN SENSOR WENT OUT; ONE WEEK LATER THE ENTIRE A/C COMPRESSOR BODY HAD 1 INCH LONG CRACK AND LEAKED. UNBELIEVABLE. *NM
2002 CRV ORDERED AND BOUGHT NEW IN 2004 AND 2005 REPLACED WHOLE AIR CONDITIONING UNIT FIRST TIME HAD TO WAIT AS PARTS WERE NOT AVAILABLE. IN 2006 HAVE TO REPLACE COOLING FANS AS BOTH NOT WORKING. HONDA HELPED WITH PART OF COST FOR FIRST TWO REPAIRS BUT THIS SHOULD NOT HAPPEN THIS CAR IS A LEMON. *NM
WHILE DRIVING DOWN THE HIGHWAY, I HEARD AN ODD, CONTINUOUS NOISE THAT MADE ME THINK THAT IT WAS MY AC. I IMMEDIATELY SWITCHED OFF THE AC, BUT THE NOISE CONTINUED BRIEFLY AND THEN WAS FOLLOWED BY A LOUD BANG FROM THE ENGINE COMPARTMENT AND THE SOUND OF SOMETHING BREAKING LOOSE AND FLAPPING AROUND THE ENGINE COMPARTMENT. WHEN I COULD SAFELY STOP, I TURNED THE AC BACK ON. THE FAN RAN BUT THE AIR WAS NOT COLD. WHEN I CALLED HONDA SERVICE, THE REPRESENTATIVE TOLD ME HE KNEW WHAT THE PROBLEM WAS AS HE HAD THE SAME THING HAPPENED TO HIM. HE SAID THE COMPRESSOR CLUTCH BROKE AND BECAUSE OF THE SYSTEM DESIGN, THE BREAKAGE SENT METAL SHARDS THROUGHOUT THE AC SYSTEM, REQUIRING REPLACEMENT OF THE ENTIRE AC UNIT EXCEPT FOR A COUPLE OF HOSES. HE QUOTED $2900 FOR THE REPAIR. MY VEHICLE HAS HAD THE RECOMMENDED SERVICE MAINTENANCE AND HAD IN FACT BEEN SERVICED JUST PRIOR TO THE BREAKAGE. AS FAILURE SEEMED PREMATURE AND THE AC DESIGN FLAWED, I SEARCHED THE INTERNET FOR SIMILAR COMPLAINTS. I FOUND A DISCUSSION TOPIC AT EDMUNDS.COM DEVOTED SOLELY TO THIS PROBLEM (HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0D3FBB.F0D3FB5/0). AS HONDA HAS OFFERED A COURTESY REPAIR TO SOME CUSTOMERS, THEY ARE OBVIOUSLY AWARE OF THE DEFECTIVE COMPRESSOR. *NM
THERE WAS A LOUD RATTLING NOISE COMING FROM MY AIR CONDITIONER. MY HUSBAND TOOK A LOOK AT IT. WHEN HE TURNED THE AIR CONDITIONER ON AND WENT AROUND TO THE FRONT OF THE CAR. THE BALL BEARINGS IN MY COMPRESSOR FAILED AND THE COMPRESSOR EXPLODED. SHARDS OF METAL FLEW FROM UNDER THE CAR. FROM THE RESEARCH I HAVE DONE THERE HAVE BEEN A LOT OF HONDA CRVS DOING THE SAME. IF ANYONE WAS STANDING NEAR THE CAR AT THE TIME OF EXPLOSION, THEY COULD HAVE BEEN HURT. *JB
I PURCHASED A "CERTIFIED HONDA" VEHICLE, A 2002 HONDA CRV IN JUNE 2005. I WAS TOLD THAT THE BRAKES, BOTH FRONT & REAR PASSED PENNSYLVANIA INSPECTION BUT DID NOT PASS HONDA'S CERTIFIED INSPECTION SO THEY WERE REPLACED TO MAKE THE VEHICLE A "CERTIFIED HONDA". (THEY WERE REPLACED ON 6/1/05) I HAVE HAD THE VEHICLE FOR 1 YEAR, TOOK IT FOR INSPECTION ON 6/12/06 TO FIND OUT THAT THE REAR BRAKES ARE DOWN TO A 1/B OR FAR BELOW PASSING - COMPLETELY GONE! I HAVE DRIVEN THE VEHICLE UNDER 7000 IN THE YEAR THAT I HAVE OWNED IT. I CALLED THE ORIGINAL (AND ONLY OTHER OWNER) OF THE VEHICLE. HE TOLD ME THAT HE HAD THE SAME PROBLEM WHEN THE VEHICLE WAS UNDER 1 YEAR OLD. HE WAS TOLD THAT HONDA KNEW THAT THERE IS SOME KIND OF DEFECT IN THE DESIGN THAT CAUSES THE REAR BRAKES TO WEAR EXTREMELY FAST IN THE 2002 & 2003 CRVS, ESPECIALLY IN THE NORTHERN STATES BECAUSE OF OUR WINTERS. HE WAS TOLD THAT THE BRAKES NEED TO BE GREASED TO HELP PREVENT THIS- SOMETHING I WAS NOT TOLD WHEN I PURCHASED THE VEHICLE. WHEN I ASKED THE SERVICE MGR AT THE HONDA DEALER ABOUT THIS, HE SAID THEY SUGGEST IT BE DONE EVERY 7500 MILES. I HAVE NOT EVEN DRIVEN 7000 MILES ON THE CAR. IF HONDA IS AWARE OF THIS PROBLEM WITH THE REAR BRAKES, WHY HASN'T THERE BEEN A RECALL?? ARE THEY WAITING FOR THE BRAKES TO FAIL AND KILL SOMEONE BEFORE THEY DO SOMETHING?? *JB
I HAD THE A/C COMPRESSOR REPLACED AT 31000 MILES AT THE LOCAL DEALER UNDER WARRANTY .THEN THE COMPRESSOR WENT OUT AGAIN AROUND 4/30/05 AT 68320 MILES AND TALKED TO SEVERAL MECHS. AT DEALERS AND THEY TOLD ME THAT HONDA TOLD THEM TO REPLACE EVERYTHING HOSES LINES & ETC. AFTER THEY FIXED MINE THE FIRST TIME AT 31000 MILES NOW IT IS 37000 + LATER AND HAVING TO GET ANOTHER COMPRESSOR REPLACED I GUESS EVERY 30000 MILES THEY WILL NEED TO BE REPLACED THOUGHT HONDA WAS A BETTER VEHICLE THAN THAT. CANT GET HELP FROM DEALERSHIP YET. SAD THING IS IT'S ALMOST PAID FOR GUESS I WILL FIX IT AND THEN TRADE THIS CAR BEING HONDA ISN'T WHAT THEY USE TO BE VERY UNHAPPY HOPE THEY GET THERE PROBLEMS FIXED SOON TO MANY 02'S A/C PROBLEMS THANKS M.P. *NM
DT*: THE CONTACT STATED ABOUT THREE WEEKS AGO THE CHECK ENGINE LIGHT ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO DETERMINED THE THROTTLE SENSOR NEEDED TO BE REPLACED. THE PART WAS ORDERED AND REPLACED LAST THURSDAY. UPDATED 5/16/2006 - *NM
DT*: THE CONTACT STATED WHILE DRIVING 65MPH ON THE HIGHWAY, THE ENGINE SEIZED WITHOUT WARNING AND SMOKE ERUPTED FROM UNDERNEATH THE FRONT HOOD AREA. THE VEHICLE SHUDDERED AND THE CONTACT MANAGED TO PULL OVER. THERE WAS NO EVIDENCE OF AN ENGINE FIRE, BUT OIL WAS POURING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION WHO DETERMINED THE MOTOR FAILED AND NEEDED TO BE REPLACED.
DT*: THE CONTACT STATED WHILE DRIVING 50 MPH THE ENGINE REVVED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THEY DETERMINED THE TRANSMISSION WAS CRACKED AND REPLACED THE TRANSMISSION, RANGE SENSOR, RANGE SWITCH AND OXYGEN SENSOR WHICH REMEDIED THE PROBLEM.
DT*: THE CONTACT STATED THE DRIVER'S SEAT IS LOOSE AT THE BASE. THERE IS A NHTSA RECALL, # 02V251000, REGARDING THE SEATS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP FOR REPAIR OF THE SEAT ANCHOR.
HEARD A CLUNK TYPE NOISE IN ENGINE AREA OF CAR. REPORTED THIS TO MECHANIC AND HE DIAGNOSED THE COMPRESSOR OF THE AC HAD LOCKED UP, THE SHAFT HAD TWISTED OFF,& THE OUTER CLUTCH PLATE WAS MISSING . THIS WAS A 2002 HONDA CR-V WITH 62,212 MILES WITH A REPAIR BILL OF $1729.83. THE CAR HAD NOT BEEN ABUSED OR WRECKED. *NM
DRIVER SIDE AIRBAG LIGHT ON. WAS TOLD NEED TO REPLACE THE AIRBAG. WHEN AC WAS ON, ENGINE GAVE STRANGE NOISE AND WENT DEAD COMPLETELY. RESTARTED THE ENGINE, AND TURNED AC OFF, THINGS WERE OK. *JB
I OWN A HONDA CRV MINIVAN AND RECENTLY THE COMPRESSOR IN THE AIR CONDITIONING SYSTEM SUDDENLY FAILED. THE HONDA DEALER SAID "IT EXPLODED AND CONTAMINATED THE WHOLE AC SYSTEM" AND THAT THE ENTIRE SYSTEM NEEDED TO BE REPLACED! A HONDA EMPLOYEE TOLD ME THAT HE HAS COME ACROSS THIS SAME PROBLEM WITH SEVERAL CRV'S AC SYSTEMS WHICH HAD FAILED AND THAT I SHOULD TALK TO HONDA USA CUSTOMER SERVICE CONCERNING THE A/C PROBLEM. CUSTOMER SERVICE TOLD ME IT WOULD COST $2,500 DOLLARS FOR THE NEW SYSTEM, AND REFUSED TO ACKNOWLEDGE THAT THERE WAS A PROBLEM WITH THE SYSTEMS WHEN I SUGGESTED THIS APPEARED TO BE A MANUFACTURERS' DEFECT. IN THE END, THEY GAVE ME "A DEAL" AND ONLY(!) CHARGED ME $1,900 TO REPLACE THE SYSTEM, WHICH I PAID. I SEARCHED THE INTERNET AND FOUND DOZENS OF A/C FAILURES IN THE HONDA CRV! I ALSO SPOKE TO A FELLOW EMPLOYEE WHO HAD A FAILURE AT 24,000 MILES, AND NOTED THAT AMONG THE INTERNET SEARCHES MANY OF THE SIMILAR A/C PROBLEMS OCCURRED IN CRVS WITH VERY LOW MILEAGE. ONE OF THE WEBSITES WAS EDMUNDS.COM ?? INSIDE LINE FORUM AT: HTTP://TOWNHALL-TALK.EDMUNDS.COM/[email protected]@.EF026C3!KEYWORDS=ALLIN%3AMSGTEXT%20LIMIT%3A.EF026C3%20AC&COUNT=20 I CAN SEND FOR YOUR REVIEW SOME OF RESEARCH WHICH SHOWS MANY EXAMPLES OF THE SAME PROBLEM OCCURRING AT DIFFERENT MILEAGES, BUT I'M SURE YOU HAVE BETTER SOURCES. IN MY VIEW, HONDA SHOULD ISSUE A RECALL, RESOLVE THIS PROBLEM, AND REFUND MONEY FOR THOSE EXPENSES TO ALL WHO HAD THE SAME PROBLEM. IT WOULD ALSO SEEM T
I WAS DRIVING HOME IN MY 2002 HONDA CR-V EX WHEN I HEARD A LOUD NOISE FROM MY VEHICLE. A FEW YARDS FURTHER UP THE ROAD, I HEARD A THUNK. SO I PULLED OVER AND LOOKED UNDERNEATH AND IN THE ROAD, BUT I DIDN'T SEE ANYTHING. HOWEVER, WHEN I STARTED DRIVING AGAIN, THE A/C WAS NOT WORKING. THE NEXT MORNING AS I WAS DRIVING TO THE DEALER TO HAVE THEM LOOK AT THE VEHICLE, I HEARD A THUD FROM UNDERNEATH, LOOKED IN MY REVIEW MIRROR, AND SAW A PART SPINNING IN THE ROAD. I PICKED UP THE PART AND TOOK IT TO THE DEALER, WHERE THEY CONFIRMED IT WAS THE CLUTCH FROM MY A/C THAT JUST FELL OFF AS I WAS DRIVING DOWN THE ROAD. THIS IS NOT A SMALL PART AND COULD EASILY HAVE CAUSED ME TO BLOW A TIRE, CAUSED ENGINE DAMAGE OR HAVE CAUSED SOMEONE ELSE ON THE ROAD SWERVE INTO DANGER. LUCKILY, I WAS NOT GOING THAT FAST AND THERE WAS NO ONE BEHIND ME. FROM THE INTERNET, I SEE THAT OTHER PEOPLE HAVE HAD THE SAME THING HAPPEN. PARTS FALLING OFF A VEHICLE IN MOTION IS A SAFETY ISSUE! THE A/C FAILURE SPEWED METAL THROUGHOUT THE ENTIRE A/C SYSTEM AND IT ALL HAD TO BE REPLACED. A/C IS NOT JUST A COMFORT ITEM AS IT IS NEEDED TO DEFOG WINDOWS.
NORMAL DAY TO DAY DRIVING....AIR WAS COOLING....WE HEARD A LOUD NOISE FROM UNDER THE HOOD....NO MORE COOL AIR....AIR CONDITIONER WENT COMPLETELY OUT ON MY 2002 HONDA CRV....TOTAL COST TO REPAIR WAS 1800.00....THERE IS A KNOWN PROBLEM WITH THE AIR CONDITIONERS BUT HONDA HAS NOT ISSUED A RECALL....ACCORDING TO ROEBUCK HONDA WE DID NOT HAVE AN EXTENDED WARRANTY, WE TOOK THE CAR TO A HONDA CERTIFIED REPAIRMAN (WHO PREVIOUSLY WORKED FOR ROEBUCK HONDA) AFTER GETTING A QUOTE FROM ROEBUCK HONDA....WE CONTACTED HONDA AMERICA FOR SOME TYPE OF REEMBURSEMENT SINCE THERE IS A KNOWN PROBLEM AND THE CAR IS ONLY 3 YRS OLD WITH LESS THAN 60,000 MILES....WE HAVE BEEN GIVEN THE RUN AROUND....ENOUGH OF THESE COMPLAINTS GET ISSUED MAYBE HONDA WILL DO SOMETHING FOR THEIR CONSUMERS.*JB
CHECK ENGINE LIGHT WENT ON AT 66K IN JULY 04. THROTTLE BODY WAS REPLACED (850.00 PART). SAME PART FAILED 13 MONTHS LATER, RESULTING IN CHECK ENGINE LIGHT AND ANOTHER $850.00 REPAIR. *NM
I HAVE A HONDA 2002 CRV. ON YOUR WEB SITE IT STATES THAT THE FRONT AIR BAGS HAVE BEEN RECALLED AND AFTER TAKING MY CRV TO THE DEALER THEY STATED THAT YOUR WEB SITE IS WRONG AND ONLY PART OF 2002 CRVS HAVE BEEN RECALLED AND MINE ISN'T ONE OF THEM. MY SRS LIGHT HAS BEEN ON FOR MONTHS AND THEY WANT A FORTUNE TO LOOK AND FIX IT. RIGHT NOW I HAVE NO FRONT AIRBAGS ON MY CRV AND YOUR SITE STATES THAT THIS PROBLEM WAS RECALLED. *JB
THE AIR CONDITIONER IN MY 2002 HONDA CRV FAILED COMPLETELY. I UNDERSTAND THAT THERE IS A DEFECT IN THE COMPRESSORS. THE FACTORY HAS AN UPDATED UNIT. HONDA HAS NOT RECALLED THE AIR CONDITIONERS EVEN THOUGH THEY ARE AWARE OF THIS DEFECT. THIS REPAIR CAN RUN UP TO $3000.00 RETAIL. THIS IS NOT A CLEAR SAFETY ISSUE UNLESS THE COMPRESSOR FAILURE CAUSES THE POWER STEERING PUMP TO GO. *NM
CONSUMER WANTS TO KNOW HOW CAN SHE VERIFY IF THE NECESSARY RECALL REPAIRS HAD BEEN MADE TO HER VEHICLE PRIOR TO HER PURCHASING IT.*MR *NM
NORMAL INTOWN DRIVING, AIR CONDITIONER COMPRESSOR "BLEW UP"-METAL FROM FRONT SIDE OF COMPRESSOR BLOWN OUT
IGNITION KEY ON REMOVAL FROM SWITCH IS VERY HOT ON MANY OCCASIONS
WHILE ON A TRIP SRS WARNING LIGHT CAME ON- DEFECTIVE OPDS SENSOR IN PASSENGER SEAT BACK- CHARGED $725 FOR REPLACEMNT-TOLD OUT OF WARRANTY.
REMOTE ENTRY PROBLEM DRIVER SIDE LOCKS DOES NOT OPEN OR CLOSE WITH REMOTE
DT THE AIR BAGS SENSOR IS NOT WORKING PROPERLY, THE SRS LIGHT STAYS ON. CONTACTED HONDA, AND THEY WILL NOT WARRANTY IT. CONSUMER HAD TO PAY FOR THE LABOR AND RENT A CAR, THIS STARTED HAPPENING JULY 14TH, 2005. *AK
DT: CONTACT STATED WHILE DRIVING VEHICLE LET OFF GAS, AND IT JUST KEPT GOING. SHE HAD TO DRIVE WITH THE BRAKES ON. DEALER TOLD CONTACT SHE NEEDED TO FIX THE BRAKES. WHEN SHE RELEASED THE BRAKE VEHICLE ACCELERATESD. *AK
GOOD AFTERNOON, MY NAME IS [XXX] AND I AM SUBMITTING A COMPLAINT REGARDING THE HONDA CRV (YEAR 2002). ON 6/25/2004, I WAS REAR ENDED WHILE WAITING ON A METERED FREEWAY ENTRANCE RAMP IN MILWAUKEE, WI. THE OTHER DRIVER DID NOT KNOW THAT THE RAMP WAS METERED AND REAR ENDED MY VEHICLE BETWEEN 40 - 50 MPH; MY CAR WAS THEN PUSHED INTO THE VEHICLE IN FRONT OF ME. ALTHOUGH IT WAS A HIGH SPEED COLLISION ON THE FRONT AND REAR, THE AIRBAG ON MY 2002 HONDA CRV DID NOT INFLATE. I HIT MY HEAD ON THE STEERING WHEEL AND HAD FACIAL BRUISING AND A LARGE GASH ON MY FOREHEAD REQUIRING APPROXIMATELY 20 STITCHES. MY CAR IS TOTALED; THE HOOD IS CRUSHED AND THE REAR END WAS PUSHED IN APPROXIMATELY 3 FEET. I BOUGHT MY CRV NEW IN 2002, PARTIALLY ON THE ASSUMPTION THAT IT WAS A SAFE VEHICLE THAT WOULD PROTECT ME IN THE EVENT OF A CAR ACCIDENT. ON FRIDAY, I CALLED THE DEALERSHIP WHERE MY CAR IS SERVICED (RUSS DARROW HONDA IN MILWAUKEE, WI) TO MAKE CERTAIN THAT I HAD NOT MISSED ANY RECALLS, AND THEY CONFIRMED THAT MY CAR WAS CURRENT WITH ALL RECALLS (THERE HAVE BEEN NO AIRBAG SPECIFIC RECALLS FOR MY YEAR). IF MY AIRBAG HAD INFLATED, I MOST LIKELY WOULD HAVE WALKED AWAY FROM THE SCENE WITHOUT ANY LASTING REMINDERS. MANY CONSUMERS CONSIDER A VEHICLE SAFETY RATING AND AIRBAG QUALITY WHEN CHOOSING A NEW VEHICLE. SINCE YOU CANNOT TEST AIRBAGS EXCEPT IN A LAB ENVIRONMENT OR ACCIDENT SITUATION, CONSUMERS MUST RELY ON THE TRUSTWORTHINESS OF THE MANUFACTURER AND HOPE THAT THEY WORK WHEN REQUIRED. I'D LIKE TO UNDE
DT: TERRIBLE VIBRATION WHEN FOOT IS ON THE BRAKES AND UPON STOPPING AT A STOP SIGN OR IN TRAFFIC. TOOK VEHICLE TO THE DEALERSHIP 3 TIMES, IT HAS BEEN CHECKED, AND THEY COULDN'T FIND THE CAUSE OF THE PROBLEM. THE TIRES WERE ROTATED YEARLY. VIBRATION IS IN THE STEERING WHEEL, AND IS MOSTLY AFFECTED WHEN STOPPING. THE DEALER HAS TAKEN VEHICLE FOR A TEST DRIVE, AND PUT IT ON THE MACHINE. BUT THEY STILL CAN'T FIGURE IT OUT. IT CAUSES THE DRIVER'S HANDS TO FALL ASLEEP WHEN THE CAR IS STOPPED. CONSUMER HAS TRIED TO HAVE THIS CORRECTED, BUT IT'S STILL NOT WORKING.*AK
A CRACK APPEARED ON THE LOWER RIGHT HAND SIDE (PASSENGER SIDE) OF MY WINDSHIELD THIS MORNING. THERE IS NO EVIDENCE OF AN IMPACT SITE.*AK
IN JANUARY OF 2005 I ECNOUNTERED THAT MY GAS GAUGE INTERMITTENTLY DOES NOT GO TO FULL WHEN I FILL UP THE TANK IF THE GAS TANK WAS 1/4 FULL OR LESS. I BROUGHT THE CAR INTO THE HONDA DEALERSHIP THE FIRST TIME AND THEY COULD NOT FIND ANYTHING. I JUST GOT THE CAR BACK YESTERDAY, 3/23/2005, FOR THE SAME PROBLEM AND AGAIN NOTHING WAS DONE TO FIX THE PROBLEM. MY BIGGEST CONCERN IS THAT THE GAUGE WILL FAIL IN THE FUTURE WITH MY DAUGHTER USING THIS VEHICLE FOR COLLEGE. I DO NOT WANT HER TO RUN OUT OF GAS OR HAVE AN ACCIDENT ON THE HIGHWAY IF SHE RUNS OUT OF GAS DUE TO A DEFECTIVE GAS GAUGE READING PROBLEM.*AK
THE ENGINE STOPPED WHILE TRAVELING ABOUT 30 MPH. THERE WAS NO PRIOR INDICATION OF ANY PROBLEMS. I HAD THE VEHICLE TOWED TO POWER HONDA IN VALENCIA CA. IT WAS DETERMINED THE #1 EXHAUSE VALVE RETAINER WAS BROKEN CAUSING THE VALVE TO FALL DOWN AND INTO THE CYLINDER. HONDA SAID I NEEDED TO REPLACE THE ENGINE. HONDA REFUSE ANY REIMBURSEMENT BECAUSE THE VEHCLIE HAD 74,000 MILES AND NO EXTENDED WARRENTY. THIS APPEARS TO BE A PRODUCT DEFECT THAT HONDA REFUSES TO ACCEPT RESPONSIBILITY FOR. HONDA ENGINES SHOULD NOT FAIL WITHIN 30 MONTHS OWNERSHIP OR 74,000 MILES. *AK
WHILE DRIVING AWAY FROM A RIVERSIDE CAMPSITE, TRIED TO STRADDLE SOME RUTS ON THE ACCESS ROAD. VEHICLE SLIPPED INTO THE RUTS AND BOTTOMED OUT SLIGHTLY, BUT I WAS STILL ABLE TO DRIVE OUT AND DID NOT GET STUCK. THE BRACKET DIRECTLY BEHIND THE GAS TANK ON THE UNDERCARRIAGE, WHICH HOLDS FUEL SYSTEM RELATED COMPONENTS, WAS ALMOST RIPPED OFF BY THIS MINOR CONTACT. IT IS THE LOWEST PART OF THE UNDERCARRIAGE AND VERY VULNERABLE TO DAMAGE WITHOUT ANY SORT OF PROTECTION. 2 OF 3 MOUNTS WERE RIPPED LOOSE, AND THE ASSEMBLY WAS BENT BACK TO RUB ON THE REAR AXLE AND HANG DOWN EVEN LOWER. THIS PROBLEM WAS REPORTED BY OTHER VR-V DRIVERS WHO HAD TO NAVIGATE DEEP SNOW AND SAND. SENSITIVE FUEL SYSTEM PARTS SHOULD NOT BE VULNERABLE TO DAMAGE IN THIS WAY! VEHICLE IS OUT OF WARRANTY. I WILL HAVE A CUSTOM MADE SKID PLATE AND MOUNTING BRACKET INSTALLED IF HONDA DOESN'T OFFER TO FIX FOR FREE WITH A NEW, SAFER DESIGN. *JB
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Honda CR-V → · Every CR-V year → · How the figures are calculated →