Filed Dec 18, 20232,490,460 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Risk. Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy. Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
All 1 campaign on file, newest first.
What owners reported
Newest filings
Visibility/Wiper
Filed Oct 10, 2026CA
Known A/C condenser issue was replaced twice and now the evaporator is leaking. Due to this, I'm unable to use the A/C to defrost the windows in the early morning and thus, creates a dangerous driving environment. Evaporator, which is part of the A/C unit, was not covered under the extended warranty (which is a known Clarity issue) and now the consumers are left having to pay for the repair.
Electrical System
Filed Oct 1, 2026CA
This Honda does not display outside turn signals, found similar problem on Honda Civic and Accord which have recall for this problem. doing research civic and accord have the same body control module as my Honda clarity where the problem is located , I contacted my honda dealer and explained this to service advisor , but he was unable to help me. the car shows fast blinking at gauge cluster turn signal indicator just like turns signals from the civic and accord recalls
Forward Collision Avoidance › Warnings
Filed Sep 28, 2026FL
Multi-Purpose Camera Unit failure, error code U3000-49
Unknown or Other
Filed Aug 15, 2026CA
COMPONENT FAILURE: 2018 Honda Clarity PHEV Air Conditioning Evaporator Core. Complete refrigerant leak. Available for inspection/repair at Norm Reeves Honda Huntington Beach. Confirmed July 29, 2026, via borescope/UV dye. Repair estimate: $3,151-$3,217. SAFETY RISK: Vehicle is inoperable without A/C on Southern California freeways during extreme heat. Operating in 100+ degree heat causes heat exhaustion, reduced driver alertness, and high accident risk. DEALER/INDEPENDENT CONFIRMATION: Confirmed by Norm Reeves Honda Superstore Huntington Beach (July 29, 2026) using borescope camera and UV dye. Written estimate provided. No independent inspection. MANUFACTURER/POLICE/INSURANCE: No inspections by American Honda, police, or insurance. Component is inside the vehicle and available for manufacturer inspection. WARNING SIGNS & TIMELINE: Aug 9, 2025: A/C blowing warm (95,737 mi); pressure checked as "normal." Feb 16, 2026: Total failure; condenser replaced under TSB 21-017 (101,548 mi). Dealership missed concurrent evaporator evaluation. Apr 24, 2026: A/C failed again (103,562 mi). Dealership photographed active "AC leak," marked "Requires Immediate Attention," but abandoned repair for 3 months. Jul 29, 2026: Catastrophic evaporator failure confirmed (107,857 mi per the dealer). PATTERN & REQUEST: This documents a pattern where 2018-2021 Clarity evaporator failures follow factory-defective condensers (TSB 21-017). Dealership missed multiple opportunities to diagnose/prevent this (Au
Electrical System
Filed Aug 15, 2026CA
COMPONENT FAILURE: 2018 Honda Clarity PHEV Air Conditioning Evaporator Core. Complete refrigerant leak. Available for inspection/repair at Norm Reeves Honda Huntington Beach. Confirmed July 29, 2026, via borescope/UV dye. Repair estimate: $3,151-$3,217. SAFETY RISK: Vehicle is inoperable without A/C on Southern California freeways during extreme heat. Operating in 100+ degree heat causes heat exhaustion, reduced driver alertness, and high accident risk. DEALER/INDEPENDENT CONFIRMATION: Confirmed by Norm Reeves Honda Superstore Huntington Beach (July 29, 2026) using borescope camera and UV dye. Written estimate provided. No independent inspection. MANUFACTURER/POLICE/INSURANCE: No inspections by American Honda, police, or insurance. Component is inside the vehicle and available for manufacturer inspection. WARNING SIGNS & TIMELINE: Aug 9, 2025: A/C blowing warm (95,737 mi); pressure checked as "normal." Feb 16, 2026: Total failure; condenser replaced under TSB 21-017 (101,548 mi). Dealership missed concurrent evaporator evaluation. Apr 24, 2026: A/C failed again (103,562 mi). Dealership photographed active "AC leak," marked "Requires Immediate Attention," but abandoned repair for 3 months. Jul 29, 2026: Catastrophic evaporator failure confirmed (107,857 mi). PATTERN & REQUEST: This documents a pattern where 2018-2021 Clarity evaporator failures follow factory-defective condensers (TSB 21-017). Dealership missed multiple opportunities to diagnose/prevent this (August, February,
The forward-facing Honda Sensing camera mounted behind the windshield (Nidec monocular camera, Honda part number 36160-TRW-A04) failed at approximately 85000 miles on XXX The failure produced simultaneous dashboard warnings and disabled multiple driver assistance systems at once, including Collision Mitigation Braking System (automatic emergency braking), Forward Collision Warning, Road Departure Mitigation, Lane Keeping Assist, and Adaptive Cruise Control. There was no impact, no windshield damage, and no obstruction of the camera lens. The failure appears to be internal to the camera assembly and occurred without warning during normal driving. Because all of these safety systems depend on this single camera, one component failure removed every forward collision protection on the vehicle simultaneously. The sudden appearance of multiple warning lights at once was also distracting while driving. The vehicle is out of warranty and Honda has offered no repair assistance. Dealer replacement is quoted at approximately $1,500 to $2,000 including required camera calibration. This same camera failure is widely reported by owners of Honda Sensing equipped vehicles, including Clarity, Odyssey, Pilot, Civic, and HR-V models, typically at [XXX] to [XXX] of age, which suggests a durability or thermal defect in the camera assembly rather than an isolated failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Lane Departure › Assist
Filed Jul 15, 2026FL
It looks like this is possibly at this point a wide spread issue with most if not it will be all honda clarity models. The lane departure warnings, adaptive cruise control, front camera honda sense electronics keep to go out and then will work for a little bit. sometimes just not work at all for months, then work for like a day or two. After reading many of many complaints about this it will seems to be pretty much widespread across all yearly models.
Forward Collision Avoidance › Adaptive Cruise Control
Filed Jun 12, 2026CA
To Whom It May Concern, I am the owner of a 2018 Honda Clarity, and I am submitting this complaint to request that the National Highway Traffic Safety Administration (NHTSA) investigate what appears to be a widespread defect involving the front camera system used by Honda Sensing. My vehicle has experienced a failure of the front camera system, which has disabled numerous critical safety features, including: • Adaptive Cruise Control (ACC) • Automatic Emergency Braking (Collision Mitigation Braking System) • Blind Spot Warning • Forward Collision Warning • Lane Departure Warning • Lane Keeping Assist System (LKAS) • Parking Collision Warning • Rear Cross Traffic Warning When the front camera fails, these safety systems become unavailable, significantly reducing the vehicle's ability to assist the driver in avoiding collisions and maintaining safe operation. After researching this issue online, I discovered that thousands of Honda owners have reported similar failures involving Honda Sensing cameras and related driver-assistance systems. Many owners have reported receiving warning messages, loss of safety functions, and repair estimates costing thousands of dollars. This appears to be a recurring problem rather than isolated incidents. I believe this defect presents a serious safety concern because drivers may unexpectedly lose access to critical collision avoidance and lane safety technologies that were included as standard safety equipment on the vehicle. The failure of a si
Air BagsCrash1 injured
Filed Jun 8, 2026CA
Here is an update to the issue I had raised with your office in March-April 2026: Honda Van Nuys performed the 35,000-mile routine maintenance on the Honda Clarity on February 24, 2026. At that time, Honda Van Nuys recommended (and I approved) that they clean the throttle. The odometer read 33,882 miles. I drove the car 337 miles when the unintended acceleration accident occurred on March 18, 2026 – 2.5 weeks after Honda Van Nuys cleaned the throttle. The airbags deployed. The throttle seems to be the part that failed based on the attached EDR report. The odometer read 34,219 at that time. The car is now considered totaled by GEICO. In addition, Honda Van Nuys has done all maintenance work on the Honda Clarity, including some major removal of the dashboard and back seats, since I purchased the car there in 2018, as outlined in the attachment. I have reached out to Honda Van Nuys and hope your office can encourage them to respond. This is a safety issue. The attachment elaborates further. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical System
Filed May 15, 2026CA
I will first start with our problems/concerns. We had experienced a complete lost power in freeway speed (65 mph) when the battery is depleted, that is when the battery bar goes to zero bar instead of 2 bars usually. I attached a photo from the video I took for your reference. This experience was the engine ramp up and not getting any power while driving on freeway, escpecially obvious during uphill slope. It is a safety hazard where we had to manuver in order avoid traffic since we could not maintain freeway speed. This originally happened around 2022, but we checked with Norm Reeves Honda Cerritos and they told us nothing is wrong and because there was no fault code, nothing they can do. When the Recall service canoaign 24-031 came, we were relieved because we think the problem is going to be fixed. We brought our Honda Clarity to the dealer on 2/3/2025 for the recall and everything was fine (meaning we can drive on HV after our battery is depleted). But around December 2025, my wife experienced the same situation where she couldn’t keep up with the freeway speed after exhausted the electric range of 34 miles. We took it to dealer again on 1/16/2026 and described the situation, dealer came back and said nothing has been found and there were no fault code. After that, the only way that we are trying to do is to avoid the battery to get down to zero miles, but since our battery is only getting 34 miles full charge instead of the 47 miles when it was new (dealer also said this
Visibility/Wiper
Filed Apr 4, 2026WA
Driver’s side sun visor increasingly hard to operate and finally broke internally due to high forces to adjust. Cannot use to shield driver’s eye from sun glare as intended thus reducing visibility. Passenger side also increasingly hard to operate but has not broken yet due to low use. Known problem for Hondas as indicated by TSB’s for other models and large number of videos on how to replace.
Forward Collision Avoidance › Adaptive Cruise Control
Filed Apr 3, 2026CA
I was just driving normal and a message on my dashboard started to appear saying to clean my windshield or the collision mitigation system cannot work, We cleaned the windshield several times and it didn’t work the light still on, mow it got worst all of the lights turned on when I drive the car, adaptive cruise control light, road departure mitigation system problem light, lane keeping assistance problem light, collision mitigation system problem light and Brake system light, I checked online and there’s alot of people complaining from the same thing, they said it’s an issue with the front windshield camera but honda wants to charge thousands of dollars to fix it and there’s other honda models with the same problem too. I don’t know if it’s safe to drive it or if more lights are going to come up.
Vehicle Speed ControlCrash1 injured
Filed Mar 25, 2026CA
I had an unintended acceleration happen as I was easing into a parking spot of a covered parking garage. The car accelerated like a jet plane taking off. I jammed on the brake. The only thing that stopped the car was the concrete wall that was 4 feet away. My airbags activated. We had taken the car to the Honda dealer for its 35,000-mile check-up on February 24, 2026. The Honda dealer has prepared all maintenance, including Honda recalls, since we bought the car in 2018. I'm scared about what caused the unintended acceleration and concerned that others could be injured. Electronic throttle control? Cruise control? Sensors? Wiring problems? What activated it? I believe this is a Honda mechanical problem. I have researched online that others have had unintended acceleration problems with the Honda Clarity and CRV–another plug-in hybrid–but not enough claims to lead to a recall. I have gotten a runaround. Our insurance carrier has declared the car a total loss but refuses to have the computer assessed to determine the cause. The local Honda dealer says it’s not their problem, claiming that we would have to tow the car to them and pay them to replace all safety items. They would then reboot the computer and delete all data, so they could not assess the cause. They said the Clarity has no “black box.” I contacted American Honda Corporation's customer service. Their engineers would not look at the car either unless our insurance company asked and paid them to do it. I have that Cas
Electrical System
Filed Jan 28, 2026NY
Rear camera and Side camera and infotainment system all do not work. Screen does work because we get the welcome message when starting the car. We brought the car to the dealership and they told us that the screen needs to be replaced (Which appears to be working) at a cost of $5400 which they stated may not fix this issue. In addition we tried to get the fuel recall repaired but they told us they could not do it because there is too much fuel in the tank. - The tank holds a total of 8 gallons
Electrical System
Filed Dec 15, 2025CA
The Day Time Running light on the left side of the car just stopped working. The DRL is not damage. I checked for impact marks.
Unknown or OtherCrashFire
Filed Sep 26, 2025CA
The Honda Clarity's evaporator core has proven to be a defective component requiring premature replacement, representing a significant design or manufacturing flaw. This evaporator failure appears to be a systemic issue affecting multiple Honda Clarity vehicles, as evidenced by [specific sources - owner forums, service bulletins, etc.]. The defect typically manifests as [specific symptoms you've experienced - loss of cooling, refrigerant leaks, etc.], often occurring well before the expected service life of the component. This premature failure not only creates an unreasonable financial burden on owners but also poses safety concerns when air conditioning systems fail during extreme weather conditions, potentially leading to driver distraction, reduced visibility from fogging, or heat-related health risks.
Electrical System
Filed May 31, 2025NJ
There is an issue with the front, right turn signal light flickering uncontrollably. This flickering is occurring during the vehicle’s operation, posing a significant safety risk as the amber light is incorrectly signaling to other vehicles on the road. The flickering also occurs while the vehicle is parked and off—draining the battery. It has been occurring intermittently with my vehicle for over two years. This issue is widely reported online, with dozens of posts on websites and forums.
Service Brakes
Filed May 23, 2025PA
The regenerative braking system left paddle (on the steering wheel) intermittently does not work. I press the paddle to slow the vehicle but nothing happens. If I press it multiple times, sometimes it will slow the vehicle, other times nothing happens. I use that method of braking frequently, so when it doesn't work, it jeopardizes the safety of myself and others on the road. This problem has been occurring for a few years; I don't recall the exact date that it began occurring. If needed, I can make the vehicle available for inspection. I've been unable to have it reproduced by a dealer because it usually resolves itself before I can get it in to a dealer to be serviced. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others.
Fuel/Propulsion System
Filed Feb 25, 2025NJ
Since fuel pump recall fix by dealership, “Emission System Problem” started appearing in my car due to the way fuel pump recall was fixed. They already attempted to fix the issue 5 times but unable to provide permanent fix. Honda corporate office also not willing to help. This is a safety issue as when I drive the car, I smell gas and my car is constantly with dealership without permanent fix.
Fuel/Propulsion System
Filed Dec 30, 2024TX
I received a letter in October 2024 about an inoperable fuel pump and a recall for the vehicle. However, after 3 months, the dealership does not have the fuel pump replacement pump and does not know when they will receive the part. As a result, I am still driving the car with the fuel pump issue.
Fuel System, Gasoline
Filed Dec 19, 2024MN
The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that due to a limited supply of parts, the manufacturer was prioritizing the repair of vehicles experiencing symptoms related to the recall first. The manufacturer was made aware of the issue and confirmed the prioritizing of the repair of vehicles experiencing symptoms related to the recall. The contact had not experienced a failure. Parts distribution disconnect.
Fuel System, Gasoline
Filed Dec 9, 2024VA
The contact owns a 2018 Honda Clarity Plug-in-Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. Additionally, several dealers were contacted, and the contact was informed that the parts were unavailable. The contact was informed that a diagnostic test was needed to confirm a failure, due to the limited parts that were available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The contact had not experienced a failure. Parts distribution disconnect.
Fuel/Propulsion System
Filed Dec 3, 2024MD
The incomplete recall for the fuel pump is a year old and Honda continues to state that the parts are unavailable. Since this is a safety recall how do I get the car to be in safe working order? Do I have other recourse with Honda? What compels Honda to ever fix this?
Fuel/Propulsion System
Filed Nov 27, 2024NJ
The car stalled and died pulling into high flow traffic almost caused others to hit each other
Electrical System
Filed Nov 14, 2024ME
Several times now while driving on the interstate at the average speed of 70 to 75 which is the speed limit in my Area the battery level while fully charged it's supposed to only drop down to 20% I have noticed several times now while on the interstate I've been barely able to drive 40 mph as it is dropping the power level down to almost zero there is no bars being illuminated they're supposed to be two bars for 20% and even one bar for 10% and twice now in a matter of 2 weeks I've noticed that it goes down to zero bars and the engine is revving very very high and I have very little power available this is quite dangerous on the interstate and I wish this could be resolved or I'll be getting rid of this car
Fuel System, Gasoline
Filed Nov 4, 2024FL
The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that occasionally the check engine warning light was illuminated. The vehicle was taken to a dealer and was inspected but not diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Fuel System, Gasoline
Filed Nov 4, 2024CT
The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
My car was involved in a low speed accident in which the front end of our car hit the rear bumper of the other car. There was no damage to the other car and what appeared to be only minor damage to our front grill. 1) Shortly after the accident, the Collision Mitigation Braking System (CMBS) malfunctioned several times by strongly engaging the brakes when there was no car in front of us. 2) The sudden braking for no reason caused cars behind us to swerve out of the way in order to avoid an accident. Very fortunately, no accidents occurred. 3) The dealer service center confirmed that the accident had caused the sensors for the CMBS to malfunction which in turn caused the brakes to engage. 4) The car has not been inspected. 5) Prior to the brakes engaging, the "Brake Now" warning light came on when there were no cars in front of us. My concern is that the car does not have a safety check to make sure that the sensors are working properly. In addition, the Honda Manual does not warn drivers that even a very low speed accident could cause the sensors to malfunction and the brakes to engage. The CMBS can be turned off by the driver but it automatically comes on every time the car starts. In my view, at the very least, drivers should be warned that if they are involved in an accident, they should disengage the CMBS until an authorized service center can look at the car and make sure the sensors are operating properly. I have contacted Honda and they called me back several months ag
Fuel System, Gasoline
Filed Nov 1, 2024TX
The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Fuel/Propulsion System
Filed Oct 31, 2024CA
Fuel pump recall. Honda states that they do not have the part and they will contact me once the part is here. It has been months (Dec 2023 recall), I am worried that the car will brake or even worse I may have an accident. Already had and still have tons of electronic issues that Honda refuses to fix even though they lost at the arbitration! They literally told me after the trail: you’re on your own.
Visibility/Wiper
Filed Oct 23, 2024MA
Honda has known issues with the AC system in the 2018-21 Honda Clarity (see [XXX] ). About 4 months after I had the faulty condenser replaced, the AC system (including the window defroster/defogger) stopped working again. This time Honda says that the Evaporator Compressor is faulty and needs replaced. Speaking with other Clarity owners, this seems to be a common failure shortly after the faulty condenser is replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Visibility/Wiper
Filed Oct 10, 2024CA
The evaporator has failed at just 29000 miles on the car. The condenser was replaced under warranty 2 years ago after it cracked, but the evaporator has now broken and is not covered. This means the AC is not working, which can impact defogging/defrosting, as well as cause unsafe conditions for the driver.
Unknown or Other
Filed Oct 2, 2024IL
Honda vehicles have an A/C problem affecting the condenser and evaporator. Honda has put a 10 year warranty on the condenser but has done nothing to the faulty evaporator because it is a costly fix. The A/C in my Clarity has been a problem the last 3 years and I have had 3 condensers replaced in the car. I took the Clarity in a few weeks ago and now they are saying that it is the evaporator and want to charge me $3000. The evaporator is needed to also defrost the windows. Please force Honda to fix faulty evaporators in the Clarity.
Visibility/Wiper
Filed Sep 26, 2024CA
The A/C evaporator is leaking and it is not working anymore, according to the local Honda Service Center (Pacific Honda San Diego). That's a safety issue because when the A/C doesn't work, the car can't defrost the windshield properly. The local dealership let me know that many cars of the same model are suffering the same issue,
Visibility/Wiper
Filed Sep 12, 2024CA
AC stopped working as both condenser and evaporator are leaking. But they only recall condenser currently. They should recall on both. When the A/C doesn't work, the car can't defrost the windshield properly, which is a USDOT defined safety issue.
Fuel System, Gasoline
Filed Sep 6, 2024MA
The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Fuel System, Gasoline
Filed Aug 30, 2024120,000 milesIL
The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact stated while driving 10 MPH, the check engine warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System Gasoline); however, the part to do the recall repair was unavailable. The dealer was made aware of the failure; however, the contact was informed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 120,000. Parts distribution disconnect.
Visibility/Wiper
Filed Aug 22, 2024CA
My air conditioner stopped working in June 2024 following during a long trip in 100+ degree weather since it was blowing only air temperature air. I took it to Honda of Escondido and they determined it was the evaporator. The cost of the repair was ,$2823 on with 64,971 miles on my car. I've been told that it's a safety hazard to drive in a car without AC because of the fact the window defroster won't work, thus making it difficult to drive safely. In addition, during our road trip, we had to keep stopping to get ice water to cool ourselves off. It was not safe to be driving in the car long distance in high temperatures.
Fuel System, Gasoline
Filed Aug 8, 2024CA
The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Engine
Filed Aug 8, 2024CA
Hello, I have received a safety recall notice (23V-858) from Honda back in February and another one in July. I have tried to get them to repair it a few times, but they said they do not have the part yet but should have it sometime in the fall. They are telling me that they are only fixing cars with issues at the moment, which I cannot with 100% certainty say my car has the issue they are talking about. The CSR told me that I would have to pay for diagnostics if they found my car not having the issue in question, which of course I do not want to do. My question is, does Honda not have the duty to fix my car in a timely manner if they have issued a recall for it? I have been waiting for at least 7 months now? That is way too long? Thank you for your attention in this matter [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fuel/Propulsion System
Filed Aug 7, 2024VA
NHTSA Recall Number 23V-858, 2018 Honda Clarity PHEV Fuel Pump Impeller recall has not yet been corrected. Honda dealer, Casey Honda, was contacted more than 60 days ago.
Unknown or Other
Filed Aug 3, 2024CA
The AC evaporator failed with only ~ 35000 miles. This is required to make the defroster work properly, a safety issue. It was replaced at my expense when the condenser was replaced under a mfg recall. There were no warnings lights, just warm air.
Fuel System, Gasoline
Filed Aug 2, 2024CA
The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution discount.
Fuel System, Gasoline
Filed Jul 29, 2024CA
The contact owns a 2018 Honda Clarity Plug-in-Hybrid. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the RPM increased significantly. The vehicle was taken to the dealer where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the failure had occurred when the vehicle was first purchased, and the failure had become persistent. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The failure mileage was unknown. Parts distribution disconnect.
Unknown or Other
Filed Jul 25, 2024CA
AC Evaporator not working (leaking). No AC functionality. When the A/C doesn't work the car can't defrost the windshield properly.
Fuel System, Gasoline
Filed Jun 20, 2024CA
The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Seat Belts
Filed Jun 17, 2024NJ
Rear driver side passenger seat belt not locking .
Electrical System
Filed Jun 17, 2024NJ
All lock actuators freeze and prevent doors from opening . Doors do not open unless manually unlocked from inside . Child has been locked in car due to door lock malfunction .
Fuel System, Gasoline
Filed Jun 5, 2024CT
The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Fuel/Propulsion System
Filed May 10, 2024TX
Stalling won’t accelerate at times and keeps not turn on occasionally
Complaints 1-50 of 137, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 18, 2023. Source: NHTSA Office of Defects Investigation.