2018 Honda Clarity Plug-In Hybrid complaints

LOSS OF POWER AND ENGINE COMES ON WITH HIGH REVS WHILE CAR IS MOVING. IN HV MODE ENGINE REVS ARE CONTINUES EVEN THOUGH I HAVE 20 MILES OF EV RANGE. I HAD POWER LOSS TWICE NOW IN SLOW SPEED AROUND 30 MILES/HR ANDT 65 MILES/HR

I AM SUBMITTING MY ONLYCOMPLAINT ABOUT MY NEW HONDA CLARITY. THIS IS A KNOWN ISSUE BY HONDA THAT IS ALL OVER THE INTERNET YET IT APPEARS HONDA IS IGNORING THE ISSUE. THE CLARITY LOOSES POWER WHEN IT CONVERTS FROM BATTERY TO ENGINE POWER UPON LOW BATTERY STATUS. THIS IS DRASTICALLY NOTICED IF THE VEHICLE IS TRAVELING AT A HIGH SPEED SUCH AS THE 75 MPH SPEED LIMIT OF OUR INTERSTATES IN NEBRASKA OR IF THE VEHICLE IS UNDER HARD ACCELERATION SUCH AS WHEN I WAS ENTERING THE INTERSTATE FROM THE ON RAMP. INSTEAD OF MERGING INTO 75 MPH TRAFFIC I BECAME AN ACCIDENT WAITING TO HAPPEN AS THE CAR WOULD NOT ACCELERATE BEYOND ABOUT 40-50 MPH FOR APPROXIMATELY 1 MILE. MY DEALER SAID HONDA IS DENYING THAT THIS IS A PROBLEM EVEN THOUGH THERE ARE MANY SIMILAR COMPLAINTS ON THE INTERNET. SOMEONE IS GOING TO GET IN A BAD ACCIDENT DUE TO THIS MAJOR MANUFACTURER DEFECT.

I HAVE ADVISED THE DEALERSHIP THAT I ONLY HAD ABOUT 3 HOURS OF HIGHWAY MILES ON MY ICE BUT AT 6000 MILES THE CAR ALERTED ME TO BRING IN MY CAR FOR SERVICE. I WANT TO TAKE CARE OF MY CAR BUT THE MINTAINANCE COST AND NEEDLESLY CHANGING THE ENGINE OIL AND FITER STEERS ME AWAY FROM TRUSTING THE MAINTANANCE SUGGESTED TO US BY HONDA. EVERYONE KNOWS DEALERS MAKE MORE PROFIT FROM MAINTANANCE THAT FROM SALES. IF CLARITY CUSTOMERS (AND ALL HYBRID CARS THAT USE A COMBINATION OF ELECTRIC PROPULSION AND INTERNAL CUMBUSTION) ARE NEEDLESSLY PAYING DEALERSHIPS FOR MAINTAINANCE I SEE A FORM OF CUSTOMER DECIEPT. I WOULDNT BE SURPRISED IF HONDA WOULD SHOW ME A DOCUMENT PROVING TO DEALERSHIPS THAT THE SALE OF THIS CAR WILL MAKE MAINTAINANCE FASTER, CHEAPER, AND REQUIRE LESS MECHANICALLY SKILLED LABOR TO SERVICE - THUS ALLOWING THE DEALERSHIP TO MAKE THE NECESSARY CHANGES TO THEIR SEVICE CENTERS.

INFOTAINMENT ISSUE: SCREEN FREEZING AND / OR NON RESPONSIVE. MANY HONDA CLARITY OWNERS ARE EXPERIENCING THIS AND DEALERS ARE AWARE OF OWNERS MENTIONING THIS ISSUE. NORMALLY, A "TECH" ISSUE IS EXPECTED IN THIS DAY AND AGE BUT SINCE THE CLIMATE CONTROL, THE REAR VIEW CAMERA AND THE BLIND SPOT CAMERA SAFETY MECHANISMS RELY ON THE MAIN INFOTAINMENT SYSTEM SCREEN ANY TYPE OF LAG OR FREEZING IS A DIRECT HAZARD TO OUR DAILY DRIVE AND TO OTHERS AROUND US. IT IS ONLY A MATER OF TIME BEFORE SOMEONE GETS HURT. WE ARE ASKING HONDA TO PROACTIVELY FIX THE ISSUE OF LAG, FREEZING AND UNRESPONSIVENESS THAT THE CENTER CONSOLE ENTERTAINMENT SYSTEMSCREEN REGULARLY EXHIBITS. RANDOMLY, WHEN ACTIVATING THE CAMERA FEED, THE IMAGE FROM THE CAMERA WILL STAY FROZEN ON THE SCREEN. WHEN A NEIGHBOR WALKED BEHIND MY CAR AS I WAS BACKING OUT OF MY DRIVEWAY HE AND HIS DOG WERE NOT IN THE CAMERA FEED! FURTHERMORE, THE "LANE WATCH" CAMERA ON THE RIGHT HAND SIDE MIRROR IS MEANT TO SHOW AN IMAGE OF ANY CAR OR OBSTACLE IN YOUR WAY. A METHOD DEVISED TO ELIMINATE THE PILLAR BLIND SPOT. IN A SITUATION THAT YOU MERGE INTO A DIFFERENT LANE OR TO AN EXIT RAMP A FROZEN IMAGE OF A CLEAR LANE WILL RESAULT IN AN ACCIDENT. THE IMAGE I ATTACHED IS FROM THE DAY I PICKED UP MY CAR FROM THE HONDA DEALERSHIP. THE IMAGE WAS SUPPOSED TO BE OF MY REVERSE CAMERA BUT INSTAED A DIFFERENT BACKGROUNG IMAGE WAS DISPLAYED. ALSO NOTICE THE STEERING REVERSE TROJECTORY LINES WERE OVERLAYED ON THAT IMAGE. IT IS ONLY A MATTER OF TIME BEFORE AN

AFTER SEVERAL MILES AND DEPLETION OF ELECTRIC STORAGE AND WHILE CLIMBING A SIGNIFICANT GRADE THE TRANSMISSION FELT AS IF IT WAS SLIPPING NOT ABLE TO CLIMB THE GRADE. HAD TO MAKE AN EVASIVE MANEUVER CROSSING ON COMING TRAFFIC LANE (CLEAR) TO GET OFF THE HIGHWAY (101) . THE VEHICLE WOULD NOT PULL THE HILL AND SLOWED TO 25 MPH ON A TURN,IN A 55 MPH ZONE , TWO LANE , MOUNTAIN ROAD. TURNED OFF THE VEHICLE, AFTER STOPPING, NO CODES OR SERVICE LIGHTS ACTIVE. AFTER A FEW MINUTES I STARTED THE VEHICLE AND IT WAS RUNNING AT A HIGHER RPM THAN NORMAL ( CHARGING THE MAIN BATT ? ) CLIMBING THE REST OF THE HILL ON WHAT FELT LIKE ELECTRIC POWER AND NO MORE THAN 25 MPH, AND JUST TAKING IT SLOW AND FEATHERING THE THROTTLE CONTROLLING THE SLIP/ RPM, SEAM TO RUN FINE AFTER A FEW MINUTES AND ON LEVEL GRADE WOULD MAINTAIN ROAD SPEED (60 MPH) APPEARED TO RUN BETTER WITH A SLIGHT CHARGE BUILT UP, AND AFTER A LONG DOWNHILL REGENATIVE BRAKING IT APPEARED TO DO BETTER AND RAN FINE IN TOWN ( NO GRADES/ CITY DRIVING ) TO AFRAID TO TRAVEL HOME WITH SEVERAL GRADES FROM THE NORTHCOAST REDWOODS. I OPTED FOR A TOW , 01/12/2019 WAITING FOR SERVICES. THE TRANSMISSION ONLY SLIPS OR APPEARS TO SLIP AFTER DEPLETED BATTERY LEVELS AND CLIMBING A GRADE OR TAKING OFF FROM A STOP QUICKLY (IE. CROSSING HIGHWAY 101 EUREKA, CA OR A INTERSECTION ) PLENTY OF POWER AND NO SLIPPING ON A FULL CHARGE OR MINIMAL CHARGE , AND ON ENGINE POWER ONLY

I HAVE ONLY HAD THE CAR 2 MONTHS, BUT TWICE SO FAR, WHILE TRAVELING DOWNHILL AT 45 MPH, THE ENGINE BEGAN TO REV TO ITS REDLINE AND THERE WAS NO POWER TO ACCELERATE IN HV MODE. THIS WAS QUITE DANGEROUS IN ONE INSTANCE AS I WAS UNABLE TO ACCELERATE ONTO A HIGHWAY.

4 TIMES ENGINE WENT INTO EXTREME HIGH REV LIKE BEING STUCK WIDE OPEN IN FIRST GEAR WITH SUDDEN LOSS OF SPEED TWICE ON THE FREEWAY. EXTREMELY DANGEROUS. REPORTED TO HONDA, THEY DENIED EVERYTHING AND MAINTAINED THAT "HIGH REVS" IS NORMAL AS STATED IN THE OWNERS MANUAL. TIS IS EXTREME HIGH REVS AND SUDDEN LOSS OF SPEED, IT IS NOT NORMAL. 5 OR 6 OTHER CLARITY OWNERS ARE COMPLAINING ABOUT THIS ISSUE AND ABOUT HONDA IGNORING THE ISSUE. I REQUESTED THROUGH ARBITRATION TO BE REIMBURSED AS I BROUGHT MY CAR FOR REPAIR 4 TIMES (2 DIFFERENT DEALERS) AND FOR A MULTITUDE OF ELECTRONIC ISSUES RELATED TO HV. HONDA DENIED EVERYTHING AND FOUND EXCUSES FOR EVERY SINGLE ISSUE. I WAS DENIED REIMBURSEMENT AND NOW I AM STILL STUCK WITH THE SAME PROBLEMS THAT CONTINUE EVERY DAY! I HAVE DETAILED NOTES, DATES, VIDEOS, PHOTOS, TESTIMONIES OF OTHER OWNERS THAT I WOULD BE HAPPY TO SHARE. THE DAY OF THE ARBITRATION THE CAR WOULD NOT START BUT ARBITRATOR SAID HE COULD NOT USE IT AS IT WAS NOT PART OF THE ORIGINAL ISSUE. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS KILLED DRIVING THIS VEHICLE. I EVEN OPENED A CLAIM WITH MY INSURANCE AGENCY IN CASE I GET INTO AN ACCIDENT BECAUSE OF THE CAR DOING WHATEVER IT WANTS. THANKS

THE HEADLIGHTS THAT COME WITH THE CAR ARE TOO DIM. IT BECOMES A HAZARD ON VERY DARK ROADS, SPECIALLY WHEN ITS RAINING. BECAUSE OF THE DIMNESS ITS IS ALSO DIFFICULT TO SEE WHEN THE VEHICLE DRIVES PAST YOU FROM THE OPPOSITE DIRECTION.IT RESULTS IN VEHICLE BEING DRIVEN THAN SLOWER SPEED LIMITS.

VEHICLE WAS IN A PARKING GARAGE, WHEN MAKING A RIGHT TURN AT THE TOP OF A RAMP TRAVELING AT ABOUT 5 MPH, THE VEHICLE WENT INTO MAX ACCELERATION. THERE WAS NO BRAKING EFFECT WHEN THE BRAKES WERE APPLIED. AFTER A LITTLE OVER A HUNDRED FEET THE VEHICLE CRASHED INTO 2 PARKED CARS WHICH WERE TOTALED ALSO. THE CAR HAD CRASH MITIGATION BUT IT DID NOT APPEAR TO ACTIVATE. THE AIRBAGS DEPLOYED SO THE DRIVER HAD ONLY MINOR INJURIES. HOPEFULLY AN ANALYSIS OF THE BLACK BOX WILL ENABLE HONDA TO FIX THIS PROBLEM.

AFTER VEHICLE HAS RECHARGED, DURING PADDLE SHIFTER DECELERATION, THE BRAKE LIGHTS WILL ONLY ACTIVATE WHEN USING THE DECELERATION PADDLE SHIFTER TO SLOW THE VEHICLE FOR THE FIRST TWO OR SO TIMES IT IS USED. AFTER THAT THE BRAKE LIGHTS WILL NOT WORK AGAIN WHILE USING THE DECELERATION PADDLE SHIFTER UNTIL THE VEHICLE IS RECHARGED AGAIN. THE BRAKE LIGHT DO FUNCTION PROPERLY WHILE USING THE FOOT BRAKE PEDAL.

THE HEADLIGHTS THAT COME WITH THE CAR ARE TOO DIM, ESPECIALLY WHEN ITS RAINING AT NIGHT, JUST FORCES YOU TO SLOW DOWN A TON TO BE ABLE TO SEE THINGS.

MOSTLY ALL THE TIME, THE ENGINE KICKS IN (CHARGE MODE) EVEN THE BATTERY IS AT FULL CHARGE. MOSTLY ALL THE TIME, HIGHWAY DRIVING OR JUST PICKING UP.. THE ENGINE IS AT ECO MODE, THE GAS ENGINE IS WORKING AT HIGH RPM. SOUNDS JUST LIKE A REGULAR ENGINE CAR AT 8RPM SOUND. SPEED AT 65MPH.

ON STEEP INCLINE THIS VEHICLE ROLLED VIOLENTLY BACKWARDS WHEN I RELEASED THE EMERGENCY BRAKE EVEN WHEN I APPLIED GAS TO BRING IT FORWARD HAVE GRAVE CONCERNS AS TO THIS VEHICLES SAFETY ON STEEP HILLS OR INCLINES ALSO THE AIR VENT ON THE FRONT WINDSHIELD IS VERY SHORT AT TIMES ITS DIFFICULT TO KEEP THE WINDSHIELD FROM FOGGING UP UNLESS I USE THE A/C EVEN IN COLD WEATHER VERY UNSAFE AS YOU CANNOT SEE THE ROAD IT GETS SO BAD

ON THE DASH IS THE ENTERTAINMENT SYSTEM TABLET-LIKE TOUCHSCREEN. ALL PROFESSIONAL HONDA REVIEWERS KNOW THIS ISSUE AND EVEN HONDA THEMSELVES HAVE FIXED THE NEW ENTERTAINMENT TABLET SHORTFALLS BUT THIS CAR IS STILL BEING SOLD TODAY WITH THIS HARMFUL SYSTEM. THE INFOTAINMENT SYSTEM CONTROLS BOTH THE REAR-VEIW CAMERA AND THE BLIND-SPOT MONITOR ON THE SIDE VEIW. BECAUSE THE SYSTEM IS BUGGY, AND LAGGY, SOMETIMES THE CAMERA WILL FREEZE AN IMAGE ON THE SCREEN. SOMETIMES THE CAMERAS WILL NOT SHOW ON THE DASH AT ALL (AGAIN, BECAUSE THE ANDROID BASED SYSTEM IS VERY SLOW) LAST NIGHT MY WIFE ALMOST KILLED HERSELF WHEN THE GPS SAID "EXIT RIGHT" AND HER IMAGE ON THE SCREEN WAS FROZEN WITHOUT ANY CARS BUT AN 18 WHEELER WAS HONKING AND SWERVING AWAY FROM US MAKING A DRAMATIC HOP INTO THE RIGHT LANE. I FEEL A CIVIL DUTY TO REPORT THIS ONE-OF-MANY INSTANCES THAT THE INFOTAINMENT SYSTEM ALMOST KILLED ME MY FAMILY AND MANY OTHERS (PEDESTRIANS AND OTHER DRIVERS)

TWICE I EXPERIENCED EXTREME HIGH REVS (LIKE THE CAR WAS IN NEUTRAL AND YOU HAVE THE PEDAL TO THE METAL)WITH ABSOLUTE LOSS OF POWER AND SPEED DOWN TO 30 MPH FIRST TIME ON FREEWAY & 10 MPH SECOND TIME ON HIGHWAY. HAPPENED TWICE WHEN BATTERY WAS LOW (EACH TIME BATTERY DISPLAY ACTUALLY WENT DOWN TO 1 BAR WHICH I'VE BEEN TOLD BY DEALER THAT IT IS IMPOSSIBLE TO GO BELOW 2 BARS WHEN HV KICKS IN) AND ON SLIGHT INCLINE. SUPER SCARY DANGEROUS, FAMILY SCREAMING OF FEAR INSIDE VEHICLE)! ALSO HAVE RANGE DISPLAY ERROR, ENGINE TURNING ON WHEN BATTERY IS FULL ALMOST EVERY DAY AND NO CHARGING WHEN HV CHARGE ENGAGED. ORIGINAL DEALER TEST DROVE CAR 300 MILES, DID UPDATE AND TOLD ME NOTHING WRONG WITH CAR. I WAS AFRAID TO DRIVE THE CAR, IT SAT AT DEALER FOR A MONTH. AFTER FIGHTING WITH HONDA AND GOING NOWHERE WITH THEM OR DEALERSHIP I TOOK IT BACK AND ALL ISSUES WHERE STILL THERE. TOOK CAR 3 TIMES TO DEALER #2 WHO SAID THEY CANNOT HELP, TO DEAL WITH HONDA. I EVEN EMAILED VIDEOS AND PHOTOS BUT THEY DID NOT SEEM TO CARE OR MAKE EFFORT TO RESEARCH IT. TOOK TEST DRIVE WITH TECH, HE HAD EXCUSES FOR EVERYTHING. HAD OPENED TICKET WITH HONDA, ORIGINALLY A SPECIAL TECH GUY WAS SUPPOSED TO COME CHECK THE CAR, 2 MONTHS LATER STILL NOTHING, AFTER DOZENS OF CALLS TO HONDA THEY TOLD ME THAT NOTHING IS WRONG WITH THE CAR AND THEY CANCELLED THE SPECIALIST AS THEY CANNOT JUSTIFY THE COST OF IT. I EVEN HAD TO PAY FOR THE LOANER AND AGAIN HONDA SAID THEY CANNOT JUSTIFY COVERING IT. THEY SAY TO CONTACT DEALER, DID

THE CLARITY PHEV IS INCOMPATIBLE WITH PUBLIC CHARGING STATIONS (E.G. CHARGEPOINT) THAT FEATURE DUAL CHARGING PORTS AND AN ENERGY MANAGEMENT CONTROLLER (EMC). THE VEHICLE'S ONBOARD CHARGER WILL SHUT OFF WHEN IT SENSES THE CHARGING STATION'S EMC IS ACTIVATED WHEN BOTH PORTS ARE ENGAGED FOR SIMULTANEOUS CHARGING. MULTIPLE FAILED ATTEMPTS TO RESTART CHARGING WILL RESULT IN A "TOTAL SYSTEM FAILURE" WARNING FROM THE INSTRUMENT PANEL CAUSING THE VEHICLE TO NOT START AND DRIVE. OWNERS COULD BE STUCK IN A PARKING STALL FOR UP TO 4 HOURS TO ALLOW THE SYSTEM TO SELF-HEAL/RECOVER FROM THE TOTAL SYSTEM FAILURE BEFORE BEING ABLE TO START AND DRIVE THE CAR. ISSUE HAS BEEN DIAGNOSED BY HONDA DEALERSHIP, BUT NO INFORMATION FROM HONDA OR THE DEALERSHIP ON A FUTURE SOFTWARE UPDATE TO RESOLVE THE PROBLEM. I THINK HONDA SHOULD PERFORM ITS DUE DILIGENCE TO ISSUE A RECALL FOR THE CLARITY PHEV AND POTENTIALLY FOR ITS ALL-ELECTRIC VERSION TO RESOLVE THIS MAJOR FLAW.

PLUG-IN CHARGING SYSTEM PROBLEM. RANGE LIMITED. THIS PROBLEM IS FREQUENT (4 OUT OF 5 TIMES) WHEN CHARGING THE VEHICLE AT LEVEL 2 CHARGING STATIONS. OUT OF 10 CARS CHARGING, MINE IS THE ONLY ONE HAVING THIS ISSUE, INCLUDING ANOTHER 2018 HONDA CLARITY.

TL* THE CONTACT OWNED A 2018 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING 30 MPH AND MAKING A RIGHT TURN INTO A PARKING LOT, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE STEERING WHEEL SEIZED AND THE CONTACT CRASHED INTO A STORE. THE FRONT DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SHOULDER AND COLLARBONE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,100. THE VIN WAS NOT AVAILABLE.

ALL FOUR TIRES ON MY CAR WERE SET TO 50PSI WHEN THE RECOMMENDED TIRE PRESSURE BASED ON THE STICKER ON THE DOOR WAS SUPPOSED TO BE 36PSI MY UNDERSTANDING IS THAT IT DONE WHILE THE VEHICLE IS PARKED ON THE DEALERS LOT SO THE TIRES WON'T DEFORM. DEALER FAILED TO ADJUST TO PROPER PRESSURE.

ON OCCASION WHILE BRAKING, THE CAR ATTEMPTS TO MOVE FORWARD EVEN THOUGH THE BRAKE IS APPLIED. THE INSTRUMENT PANEL HAS A SECTION DIVIDED BETWEEN POWER BEING USED AND CHARGE BEING STORED AS THE CAR IS DESIGNED TO CHARGE THE ELECTRIC BATTERY WHENEVER THE BRAKE IS APPLIED. WHEN THIS SITUATION OCCURS, THE BRAKE PEDAL IS FIRMLY APPLIED AND THE NEEDLE ON THE INSTRUMENT PANEL IS IN THE "CHARGING" AREA. THE CAR ATTEMPTS TO JERK FORWARD AND THERE IS SHAKING/VIBRATION AS THE APPLIED BRAKE KEEPING THE CAR IN PLACE FACES OFF WITH THE CHARGING SYSTEM THAT IS TRYING TO HAVE THE CAR MOVE FORWARD FOR WHATEVER REASON. THE RESOLUTION WHEN THIS OCCURS IS TO RELEASE THE FOOT FROM THE BRAKE PEDAL AND IMMEDIATELY APPLY IT AGAIN WHICH REQUIRES THE CAR TO JERK FORWARD MOMENTARILY. THIS OCCURRED IN A DRIVE-THRU WHERE THE CAR IN FRONT WAS FAIRLY CLOSE AHEAD.

ALTHOUGH CAR LESS THAN ONE WEEK OLD AND UNDER 470 MILES, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL WHILE VEHICLE WAS STATIONARY AFTER STARTING THE CAR: ENGINE SYSTEM PROBLEM, BRAKE SYSTEM PROBLEM, ADAPTIVE CRUISE CONTROL PROBLEM, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM. TURNING CAR OFF AND RESTARTING ENGINE DID NOT CLEAR THE PROBLEM, AND LIGHTS REMAINED ON WHILE DRIVING. VEHICLE WAS TAKEN TO DEALERSHIP WHERE IT WAS PURCHASED (HONDA OF PASADENA).

TL* THE CONTACT OWNS A 2018 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING UNKNOWN SPEEDS, THE FRONT PASSENGER AIR BAG WARNING INDICATOR ILLUMINATED WHEN AN ADULT OCCUPANT WAS SEATED IN THE SEAT. THE VEHICLE WAS TAKEN FOUR TIMES TO THE LOCAL DEALER (AUTONATION HONDA FREMONT, 5780 CUSHING PKWY, FREMONT, CA 94538, (510) 224-4801) AND STATED THAT AUTHORIZATION WAS NEEDED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 08794376. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,300. *TT

THE HEADLIGHTS ARE TOTALLY INADEQUATE. LOW AND HIGH BEAMS ILLUMINATE ROAD ONLY DIRECTLY IN FRONT OF VEHICLE AND NOT ENOUGH FURTHER DOWN THE ROAD CAUSING AN UNSAFE CONDITION OF OVER DRIVING THE HEADLIGHTS.

TL* THE CONTACT OWNS A 2018 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING 20 MPH, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO RIGHT HONDA (7875 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260, (480) 778-2440) WHERE IT WAS DIAGNOSED WITH A COMPUTER ERROR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,300.

AT THE TIME OF THE OCCURRENCE THE VEHICLE HAD BEEN OWNED FOR APPROXIMATELY 90 DAYS AND HAD APPROXIMATELY 2500 MILES ON THE ODOMETER. WHEN INITIALLY STARTED IN A STATIONARY POISTION THE INFORMATION DISPLAY PROVIDED MULTIPLE APPARENTLY SPURIOUS ALARMS AND WARNINGS. THESE WARNINGS CONTINUED WHEN THE VEHICLE WAS IN MOTION. TURNING THE VEHICLER OFF AND RESTARTING THE VEHICLEWOULD NOT CLEAR THE WARNINGS. THE DISPLAY WOULD CYCLE DISPLAYING *ADAPTIVE CRUISE CONTROL PROBLEM*,*LANE DEPARTURE MITIGATION SYSTEM PROBLEM*, AND *EMMISSIONS CONTROL SYSTEM PROBLEM*. ADDTIONALLY THE BRAKE SYSTEM AND LANE DEPARTURE MITIGATION SYSTEM MALFUNCTION LIGHTS AND CHECK ENGINE LIGHT WERE ILLUMINATED THE VEHICLE WAS TAKEN TO A DEALER WHO RESET THE CODES USING PROPRIETARY HONDA VEHICLE ANALYSIS SOFTWARE. THE WARNING AND CODES DID NOT RE-APPEAR. THE CAUSE FOR THE WARNINGS WAS NOT DETERMINED. THESE APPARENTLY SPURIOUS WARNINGS PRESENT A SAFETY CONCERN. THEY PROVIDE A DISTRACTION TO THE DRIVER WHILE CYCLING ON THE INFORMAITON DISPLAY AND COULD CAUSE A DRIVER TO IGNORE VALID WARNINGS IN THE BELIEF THEY TOO ARE SPURIOUS. THE ISSUE IS SUCH THAT IT WARRANTS MONITORING BY THE MANUFACTURER AND NTSB TO DETERMINE THE ROOT CAUSE OF THE PROBLEM AND FREQUENCY OF OCCURRENCE.

I HAVE DRIVEN THE CLARITY FOR 4 MONTHS. THIS HAS HAPPENED THREE TIMES IN HEAVY TRAFFIC WITH HONDA SENSING TURNED OFF AND NO CRUISE CONTROL. IF I AM FOLLOWING THE CAR AHEAD CLOSELY AND THE VEHICLE AHEAD SLOWS DOWN , BUT NOT ENOUGH FOR AN ACCIDENT, THE CLARITY STOPS UNNECESSARILY QUICKLY, SCARING ME AND PUTTING ME AT RISK OF GETTING HIT FROM BEHIND. IT'S SCARY. I AM VERY CAPABLE OF STOPPING THE CAR ON MY OWN AND DO NOT NEED THE CAR OVERCOMPENSATING. IF I TURN ALL THE SAFETY FEATURES OFF, I DO NOT UNDERSTAND WHY THIS IS HAPPENING.

VEHICLE RANGE CALCULATION IS INCORRECT FOR HIGHWAY/LONG DISTANCE TRAVEL. THE RANGE ESTIMATE SHOWS OFF EVEN WHEN FUEL LEVEL IS VERY LOW. FOR EXAMPLE, WHEN STARTING A TRIP IT MIGHT SHOW 1000 MILES RANGE. ON THE HIGHWAY, THIS WILL COUNT DOWN VERY QUICKLY, 1 MILE DRIVEN MIGHT COUNT DOWN 4 MILES OF ESTIMATED RANGE. THE PROBLEM IS THAT THIS RANGE ESTIMATE DOESN'T UPDATE QUICKLY ENOUGH TO REFLECT THAT THE PLUG-IN HYBRID VEHICLE IS DRIVING ON A LONG TRIP INSTEAD OF AROUND TOWN AND THE RANGE WON'T BE NEAR AS MUCH SINCE IT ISN'T ADDING ELECTRICITY AT HOME EVERY NIGHT. EVEN WHEN THE FUEL TANK GETS VERY LOW, LESS THAN 1 GALLON, THE ESTIMATE WILL OFTEN BE OFF BY 2 OR 3 TIMES, SO IT MIGHT SHOW 100 MILE RANGE WHEN I REALLY HAVE A 40 MILE RANGE. THIS IS DANGEROUS AS IF A DRIVER IS IN A REMOTE AREA WHERE GAS STATIONS ARE 50 MILES APART, A DRIVER MIGHT ATTEMPT TO DRIVE TO THE NEXT STATION NOT REALIZING THEY HAVE INADEQUATE GAS LEVEL.

TL* THE CONTACT OWNS A 2018 HONDA CLARITY PLUG-IN HYBRID. WHILE DRIVING 60 MPH, THE VEHICLE LOST THE ABILITY TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER (NARDY HONDA, 559 MIDDLE COUNTRY ROAD, ST JAMES, NEW YORK 11780) AND THE ACCELERATOR PEDAL MODULE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

I FILLED THE SEVEN GALLON GAS TANK YESTERDAY, AND THE DASHBOARD RANGE DISPLAY CALCULATED THE RANGE OF THE CAR ON GAS POWER AS 871 MILES. I HAVE BEEN DRIVEN MOSTLY ON ELECTRIC BATTERY POWER, BUT WITH ONLY SEVEN GALLONS OF GAS IN THE TANK, THAT RANGE IS ABSURD. NEW DRIVERS OF THE VEHICLES MIGHT BELIEVE THE RANGE AND INADVERTENTLY STRAND THEMSELVES SOMEWHERE.

WITH DRIVING WITH A FULLY CHARGED BATTERY DRIVING IN ECON (EV) MODE, THE INTERNAL COMBUSTION (ICE) CAME ONLINE WHEN STOPPED AT A STOP SIGN. AFTER ACCELERATING, THE ICE STOPPED RUNNING AFTER A COUPLE OF MINUTES AND THE CAR RESUMED RUNNING IN EV MODE. THIS REPEATED SEVERAL TIMES, AND NOT ALWAYS WHEN THE CAR WAS STOPPED. THIS BEHAVIOR HAS HAPPENED SEVERAL TIMES, BUT NOT ALWAYS.

WHEN I BOUGHT THE CAR, I HAVE A HV RANGE OF 340 MILES WITHOUT EV RANGE. SO WHEN I GET HOME I STARTED TO CHARGE MY CAR. NEXT MORNING I HAVE ENOUGH EV TO TRAVEL TO WORK BUT IS NOT ENOUGH TO MAKE TO WORK SO I HAVE TO USE SOME OF THE HV RANGE. SO I CHARGE FROM HOME AND CHARGE FROM WORK AND THAT'S MY DAILY ROUTINE. FINALLY AFTER FEW WEEKS I HAVE TO FILL UP MY TANK BUT MY HV RANGE SHOT UP TO 729 MILES. I WAS SUPRISE BUT FROM THE START I WAS HAPPY BUT REALISE LATER IS NOT TRUE. SO START WATCHING MY RANGE. WHEN I TRAVEL 60 MILES YOU CAN SEE THE HV DROP AT LEAST 160 MILES. FOR ME THAT'S A LITTLE BIT SCARY KNOWING THAT YOU DON'T KNOW HOW MANY MILES YOU HAVE LEFT EVERYTIME YOU DRIVE. THERE'S A POSSIBILITY YOU RUN OUT OF GAS. SO THE SECOND TIME I FILL UP MY CAR THE HV RANGE SHOT UP TO 952 MILES. DEALERSHIP ADVISE ME TO CHARGE THE CAR ONCE A DAY ONLY, AND ALSO SUGGESTED ALSO JUST USE THE GAS ONLY FIRST. THE HONDA CORP TOLD ME THAT'S NO PROBLEM WITH THE CAR, DON'T LOOK AT THE RANGE BUT JUST LOOK AT THE GAUGE WHICH THERE'S NO WAY YOU CAN TELL HOW MUCH GAS MILES YOU HAVE LEFT. FOR ME AND OTHER PEOPLE COMPLAINING FROM HONDA IS A SAFETY ISSUE, YOU CAN BE DRIVING AT FREEWAY AND SUDDENLY THE CAR WILL STOP BECAUSE YOU RUN OUT OF GAS.

THE HV (HYBRID VEHICLE - GAS) FUEL RANGE IS WILDLY OVERINFLATED. THE CAR HAS A 7 GALLON TANK SO IT SHOULD BE ABOUT 300 MILES ON A FULL TANK ACCORDING TO THE EPA ESTIMATE. HOWEVER, IT OFTEN SHOWS IN EXCESS OF 800 MILES. THIS IS EVENTUALLY GOING TO CAUSE SOMEONE TO RUN OUT OF GAS IN A DANGEROUS SITUATION, LIKE IN A DESERT OR OTHER REMOTE AREA. ACCORDING TO ONLINE FORUMS, THE PROBLEM SEEMS TO AFFECT EVERYONE WITH THIS MODEL OF CAR.

HIGH BEAM HEADLIGHTS ARE INADEQUATE. THEY WERE INITIALLY ADJUSTED TOO LOW, BUT EVEN AFTER ADJUSTING THEM, THEY ARE STILL TOO DIM. IT IS VERY EASY TO OVER-DRIVE THE REACH OF THE HIGH BEAMS.

THE HEADLIGHTS ARE TOTALLY INADEQUATE. LOW BEAMS ILLUMINATE ROAD ONLY DIRECTLY IN FRONT OF VEHICLE AND NOT ENOUGH FURTHER DOWN THE ROAD CAUSING AN UNSAFE CONDITION OF 'OVER DRIVING' THE HEADLIGHTS. THIS CONDITION PERSISTED EVEN AFTER HAVING A HONDA DEALER ADJUST THE HEADLIGHTS. IN ADDITION THE HIGH BEAMS ARE PRACTICALLY NON-EXISTENT COMPARED TO ALL OTHER VEHICLES I HAVE OWNED. THEY TOO ARE TOTALLY INADEQUATE. I CANNOT BELIEVE THAT THEY ARE ABLE TO PASS A DOT TEST. IF THEY ARE ABLE TO PASS A DOT TEST THEN I WOULD SAY YOUR TEST IS NOT STRINGENT ENOUGH. THANK YOU FOR LOOKING INTO THIS TO SEE IF IT IS A SEVERE ENOUGH SAFETY ISSUE TO REQUIRE A RECALL.

THE VEHICLE'S COMPUTER USES PAST DRIVING HISTORY AND FUEL STATE (AMONG POSSIBLY OTHER DATA) TO CALCULATE AN EXTIMATED HV RANGE SO THAT THE DRIVER CAN KNOW APPROXIMATELY HOW FAR THE VEHICLE CAN SAFELY TRAVEL BEFORE NEEDING TO REFUEL AND/OR RECHARGE. THIS FUNCTION IS NOT WORKING CORRECTLY ON MY VEHICLE NOR ON ANY OF THE NUMEROUS OWNER'S WHO HAVE POSTED ON INSIDEEV FORUMS IN THE CLARITY SUBSECTION. IT APPEARS TO BE A UNIVERSAL PROBLEM. IT WILDLY PRESENTS RANGES OF 100S TO 1,000S OF MILES ABOVE WHAT THE VEHICLE IS CAPABLE OF AND ONLY GETS WORSE WHENEVER MORE GAS IS PUT IN THE TANK. THIS IS A SAFETY ISSUE BECAUSE AT FIRST THE OVERSTATED PRESENTED RANGE IS STILL SOMEWHAT BELIEVABLE AND A DRIVER COULD RUN OUT OF GAS FOLLOWING IT AND FIND THEMSELVES IN A POTENTIALLY DANGEROUS OR LIFE THREATENING SITUATION IF STRANDED IN BAD WEATHER. THIS IS A UNIVERSAL PROBLEM WITH ALL 2018 HONDA CLARITY PHEVS. IT'S OBVIOUSLY A SOFTWARE MISCALCULATION THAT COULD EASILY BE FIXED WITH AN UPDATE. I HOPE YOU WILL LOOK INTO THIS BEFORE IT CAUSES A TRAGEDY. IF YOU INSPECT THE OWNER'S MANUAL YOU WILL SEE THAT THERE IS A PICTURE OF THE DISPLAY ON THE DASHBOARD WITH 2,000+ MILES OF HV RANGE. SOMEHOW THIS SLIPPED BY HONDA. OBVIOUSLY NO ONE IS GOING TO BELIEVE THAT THE VEHICLE WILL GO 1,000S OF MILES BETWEEN FILLUPS/RECHARGING, BUT EARLY ON WHEN IT'S JUST OVERSTATING RANGE BY A FEW HUNDRED MILES, A DRIVER COULD BELIEVE IT AND GET STRANDED IN A POTENTIALLY DANGEROUS SITUATION (EG. WEATHERWISE). THANK YOU FOR HEL

VEHICLE ENGINE RESPONDED TO ACCELERATOR PEDAL INPUT, BUT WOULD NOT TRAVEL AT GREATER THAN 25 MILES PER HOUR ON SLIGHT UPHILL. VEHICLE HAD BEEN STARTED AFTER BEING OFF FOR APPROXIMATELY TWO HOURS. HIGH VOLTAGE BATTERY WAS DRAINED AND VEHICLE WAS OPERATING EXCLUSIVELY ON GAS ENGINE. VEHICLE HAD BEEN ION "ON" CONDITION FOR SEVERAL MINUTES PRIOR TO STARTING DRIVING. VEHICLE HAD TO BE PULLED INTO NEARBY BUSINESS, SINCE IT COULD NOT MAINTAIN SPEED WITH FLOW OF TRAFFIC ON 50 MOH ROAD. PROBLEM RESOLVED AFTER APPROXIMATELY TWO MINUTES OF SLOW DRIVING. ISSUE APPEARS TO BE RELATED TO TRANSMISSION OF POWER FROM ENGINE TO DRIVE SYSTEM. POSSIBLE THAT GAS ENGINE POWER IS DIVERTED TO CHARGING HIGH VOLTAGE BATTERY, RATHER THAN PROVIDING POWER TO WHEELS.

THE HEADLAMPS DO NOT EXTEND OUT FAR ENOUGH CAUSING A SAFETY CONCERN. I HAVE HAD THEM ADJUSTED TWICE AND THEY STILL DO NOT EXTEND OUT ENOUGH.