Page 5 of 5 · complaints 201–234 of 234

2020 Honda Civic complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2020 record →

Power Train
Filed Jul 16, 20218,000 milesMA

The contact owns a 2020 Honda Civic. The contact stated while driving 40 mph, he heard an abnormal buzzing and grinding sound coming from underneath the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The contact stated that the failure reoccurred while driving. The vehicle was taken back to the same dealer several times, but the dealer was not able to duplicate the failure. The vehicle was then taken to Curry Honda Chicopee (767 Memorial Dr, Chicopee, MA 01020) who informed the contact that they could not duplicate the failure. The vehicle was taken to an independent mechanic who test drove the vehicle and diagnosed that the abnormal sound was coming from the transmission at the main shaft bearing. The manufacturer was made aware of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 8,000.

Air Bags
Filed Jul 12, 2021MD

Driving at roughly 6mph in a parking lot when my passenger side airbag randomly deployed. Resulted in shattered windshield, damage to dash, seat belts not working properly. Vehicle was not and has not been in any accident. No damage to the vehicle.

Power Train
Filed Jul 5, 2021FL

We purchased our 2020 Honda Civic Si on Jan 16, 2021 with 20 miles on the car. On June 29, 2021 while driving the car it failed to shift into 2nd/3rd. It stopped shifting altogether and we pulled off to see if stopping and starting may fix the issue. Apparently the clutch had blown out as the car wouldn’t even start. We had it towed up to Honda Dealership we purchased it from. They claim that the clutch “exploded” and wouldn’t cover it under warranty even though we have a power train warranty (and even an extended warranty). A clutch should not “explode” after less than 6,000 miles on a car. We drove in normal driving conditions. Online we see this issue repeated around.

Steering
Filed Jul 2, 2021NY

Twice within a one week period, some type of animal, most likely a rodent, ate through my power steering harness rendering all safety features on the car inoperable. The car was undriveable as the steering wheel could not be turned. The dealership advised that the wiring for this vehicle is made of soy which is a food source for animals. Honda is aware of this issue and now stocks rodent tape to use over the wires. Honda should not be building automobiles with soy based wiring. No other vehicle sin my lot were affected--just mine because it was a Honda. I have the harnesses from the dealership showing where they were chewed on. The dealership is aware of other customers with this same problem. It is most definitely a safety hazard. Wires that were not completely chewed through could fail while the car is operating causing injury and/or fatality. This issue has existed for several years with Honda and they have not changed their manufacturing. Class action lawsuits were necessary. These vehicles should be recalled for replacement of a power steering harness that is not made of soy. My complaint to Honda was given a case number, but I have not been provided any status even after calling for same.

Electrical System › Instrument Cluster/Panel
Filed Jun 21, 2021200 milesIL

The contact leased a 2020 HONDA CIVIC. The contact stated that while driving at various speeds, the instrument panel would intermittently display images over the speedometer which would obstruct his ability to see his current rate of speed. The contact had brought the vehicle to the dealer where they informed him to document the failure and tried multiple repairs; however, the failure persisted after each repair. The manufacturer was also notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 200.

Power Train
Filed Jun 9, 2021CA

Driving on the freeway was downshifting from 6th gear to 5th gear and the shifter locked up snd i could not shift into any gears except neutral. At a high speed i had to coast to the shoulder of the freeway. Luckily i was near an exit. Once i was stopped i tried to turn off and turn the car back on but i still was unable to shift the car into any gear

Power Train
Filed Jun 2, 2021MA

The clutch in my 2020 Honda Civic si started slipping at 8k miles. Please look into defects related to clutch/flywheel/CMC/transmission

Parking BrakeCrash
Filed Jun 2, 20219,000 milesCA

The contact owns a 2020 Honda Civic. The contact stated while stationary, the vehicle rolled backwards and hit a wall. The contact stated that the vehicle was equipped with a manual transmission. Upon investigation, the contact associated the failure with the parking brakes. The vehicle was towed and diagnosed but not yet repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 9,000.

Fuel System, Gasoline
Filed Jun 1, 2021110,000 milesAL

The contact owns a 2020 Honda Civic. The contact stated while inspecting and changing the oil, he noticed an excessive gasoline smell within the oil. The vehicle was taken to the dealer where it was diagnosed, the dealer stated gas in the oil is normal and to bring the car back after driving around a thousand miles. The mechanic changed the oil. The vehicle was not repaired. The failure recurred. The vehicle was taken to the dealer to be diagnosed. The technician informed the contact that he would need to speak with the manufacturer for a further option for the repair. The manufacturer was contacted by the technician and was informed that the VIN was not under recall and that the vehicle was performing as designed. The contact stated that the vehicle had experienced the oil dilution failure. The contact referenced NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline) as a possible solution to the failure however, the vin was not included. The manufacturer was notified of the failure and provided a case number 12258099 for the Vin [XXXXXX]. The mechanic confirmed oil level to be slightly elevated 12-14MM above full mark, tech contacted tech line re#4404999. Manufacturer stated within normal operating standards. The vehicle was not repaired. The failure mileage was approximate 11,000. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

Power Train
Filed May 14, 20218,400 milesCA

THE CONTACT OWNS A 2020 HONDA CIVIC. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE MANUAL CLUTCH FAILED TO ALLOW THE VEHICLE TO SHIFT ABOVE 2ND GEAR WHILE ENTERING THE HIGHWAY. THE CONTACT REVVED THE ENGINE HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THOUSAND OAKS HONDA (3925 AUTO MALL DR, THOUSAND OAKS, CA 91362, (805) 601-7301) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FLYWHEEL INSIDE THE CLUTCH WAS DAMAGED HOWEVER, THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CAUSE. THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY ABUSING THE CLUTCH. NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 8,400.

Air Bags
Filed May 10, 2021NY

OUR PASSENGER SEAT AIRBAG DOES NOT WORK WHEN I SIT IN THE SEAT. OUR HONDA DEALER HAS SAID THERE COMPUTER DOES NOT SEE A PROBLEM WE DETERMINED THAT I MAY NOT MEET THE WEIGHT ALLOWANCE AS I WEIGH ABOUT 88-90 LBS. WE HAVE COMPLAINED TO THE AMERICAN HONDA MOTOR COMPANY AND WERE TOLD THEY WOULD GET BACK TO US BUT THAT WAS NEARLY A MONTH AGO.. ALL OTHER PEOPLE WHO HAVE SAT IN THE PASSENGER SEAT DID NOT EXPERIENCE THIS PROBLEM AND WE HAVE NOT RECEIVED CLEAR INFORMATION AS TO WHAT THE WEIGHT ALLOWANCE IS FOR THIS CAR. WHEN I SIT IN THE SEAT, THE AIRBAG LIGHT STAYS ON. I AM EXTREMELY CONCERNED ABOUT HONDA'S APPARENT INDIFFERENCE AS WELL AS THE LACK OF SAFETY I FEEL WHEN SITTING IN THAT SEAT. PLEASE LET ME KN OW IF YOU CAN FOLLOW UP ON THIS CONCERN FOR ME. THANK YOU.

Electrical System
Filed Apr 28, 20213,696 milesOR

TL* THE CONTACT OWNS A 2020 HONDA CIVIC. THE CONTACT STATED WHILE DRIVING 60 MPH, SEVERAL UNKNOWN SAFETY FEATURES WOULD ACTIVATE AND DEACTIVATE INADVERTENTLY. THE CONTACT STATED SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO TONKIN GRESHAM HONDA (24999 SE STARK ST, TROUTDALE, OR 97060, (503) 667-7077) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS STILL AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,696.

Power Train
Filed Apr 26, 202126,000 milesOH

THIS 2020 HONDA CIVIC SI HAS BEEN NOTHING BUT TROUBLE. FROM THE START I HAD THE WINDSHIELD CRACK ON ME FROM WHAT HONDA SAID WAS A TINY CHIP. I WENT IN TO WORK WITH MY WINDSHIELD SEEMINGLY FINE ONLY TO COME OUT TO A SPIDER WEB SPLIT ALL THE WAY ACROSS THE WINDSHIELD. HONDA WOULD NOT COVER CITING IT TO BE JUST AN 'ACCIDENT' AND I WOULD HAVE TO GET IT FIXED. THE WINDSHIELD ABSOLUTELY HAD TO BE REPLACED WITH FACTORY OEM GLASS DUE TO SAFETY FEATURES WHICH WAS ON BACK ORDER SO I WAS FORCED TO DRIVE AROUND WITH A BROKEN WINDSHIELD FOR CLOSE TO 2 MONTHS. COMPANY THAT INSTALLED GLASS SAID THIS IS BECOMING MORE 'NORMAL' SO TO SAY AS THE GLASS THEY ARE USING IS PAPER THIN IN HIS WORDS. ON TOP OF THAT FROM DAY ONE OF OWNING THE CAR IT HAS THE 'SAFETY' FEATURE OF LANE KEEP ASSIST AND THIS FEATURE WILL LITERALLY PICK UP HEAVY SHADOWS ON THE ROAD FROM POWER LINES AND TRY TO CORRECT YOU AS IF YOU ARE DRIVING OUT OF A LANE! COUNTLESS TIMES I HAVE HAD TO HURRY AND OVER RIDE THE ASSISTANCE JUST TO KEEP IT FROM MAKING ME RUN OFF THE ROAD! HONDA SEVERELY NEEDS TO LOOK INTO THIS ON TOP OF THEIR UNSAFE THIN WINDSHIELDS WHICH CRACK FROM THE TINIEST OF PEBBLES HITTING THEM. ALSO, I JUST HAD TO REPLACE THE CLUTCH AND COMPONENTS IN THIS VEHICLE AFTER JUST 20K MILES AND LESS THAN A YEAR OF OWNING THE VEHICLE. HONDA OFFERED NOTHING BUT A ONE TIME GOOD WILL ASSIST IN PAYING FOR PARTIAL LABOR AND PARTS. THIS STARTED HAPPENING AFTER A NORMAL DRIVE TO WORK ONE DAY WHILE GOING UP A HILL THE CLUTCH STARTED SLI

Power Train
Filed Apr 23, 20219,200 milesNY

HAS NOT BEEN TAKEN IN YET. HOWEVER THIS IS THE SECOND TIME I EXPERIENCED THIS... DRIVING HOME FROM WORK AT 7AM IN NYS, DOWN SHIFTED FROM 6TH TO 2ND GEARS IN REVERSE SEQUENTIAL ORDER TO USE ENGINE BRAKING. NOTICED AS I WAS GETTING OFF THE EXIT RAMP OF THE HIGHWAY, THAT MY CAR WOULD SHOOT UP TO 6K RPM TO BARELY GO 20 MPH... THIS CLUTCH IS A HUGE PROBLEM FOR ALL CIVIC SI THEY PUT THEM IN. THREE YEARS AGO HAD THE SAME ISSUE WITH MY 2017 CIVIC SI. WAS TOLD THAT IT WAS A WEAR ITEM AND WOULD NOT BE COVERED UNDER WARRANTY...

Unknown or Other
Filed Apr 5, 2021TX

MY TIRE START HAVE A BUBBLE AND I JUST DRIVE 18800 BUT NOBODY IN BOTH COMPANY HONDA AND FIRESTONE WANT TO WARRANTY FOR ME. I JUST BOUGHT NEW ONE TO REPLACE IT BECAUSE MY SAFETY. TOO MANY PROBLEMS WITH THE CAR RECENTLY.

Unknown or Other
Filed Mar 12, 202112,000 milesTX

MULTIPLE ROCK CHIPS CAUSING LARGE STARBURSTS AND CRATERS. LOTS OF OTHER SMALLER NICKS. I HAVE ONLY HAD THE VEHICLE JUST OVER 4 MONTHS. QUALITY AND INTEGRITY OF THE WINDSHIELD IS TERRIBLE. YES I LIVE IN HOUSTON AND YES I UNDERSTAND ROCKS AND THINGS WILL CHIP WINDSHIELDS BUT I HAVE HAD TWO OTHER HONDAS FOR THE LAST 6 YEARS AND NEVER HAD THIS ISSUE. I'M HAVING TO LOOK AT GETTING THE WINDSHIELD REPLACED DUE TO TWO MOST RECENT ONES HAVE BEEN IN THE DRIVER SIGHTLINE.

Wheels
Filed Mar 10, 202116,869 milesTX

I BOUGHT THIS CAR ABOUT 6 MONTHS AGO. THIS IS NEW HONDA CIVIC 2020 AND IT HAVE 17000 MILES ON THAT NOW. I JUST HAD A FOUR WHEEL ALIGNMENT FOR THIS CAR. HOW COME THE NEW NEED WHEEL ALIGNMENT WHEN IT JUST ABOUT 17,000 MILES. I FEEL UNSAFE IF MY CAR WILL NEED WHEEL ALIGNMENT AGAIN.

Visibility/Wiper
Filed Mar 4, 20216,800 milesTX

ON 24 FEB 2021, WHILE DRIVING DOWN A STATE ROAD AT ABOUT 50 MPH, MY MOONROOF SUDDENLY EXPLODED OUTWARD. THE MOONROOF WAS CLOSED AT THE TIME OF THE EXPLOSION. I HAD NOT PASSED UNDER ANY OVERPASS (DROPPED OBJECT), NOR WAS I PASSING OR HAD I BEEN PASSED BY ANOTHER VEHICLE (THROWN DEBRIS). THE VEHICLE IN FRONT OF ME WAS OVER 200 YARDS AWAY. WHEN THE MOONROOF UNEXPLAINABLY EXPLODED, MOONROOF GLASS WAS THROWN ACROSS MY ROOF AND TRUNK, SCRATCHING THE PAINT. THE REPAIR BILL FROM MY LOCAL DEALERSHIP FOR JUST THE MOONROOF REPAIR WAS $976.66. I FEEL THERE CAN BE NO OTHER EXPLANATION TO THE EXPLODED MOONROOF OTHER THAN SOME TYPE OF DEFECT WITH THE CAR. THE GLASS EXPLODED OUTWARD, AND THE ENTIRE GLASS WAS SHATTERED. IT WAS NOT A "ROCK CHIP" OR OTHER TYPE OF DAMAGE SINCE NOTHING ELSE WAS IN THE AREA.

Air BagsCrashFire1 injured
Filed Jan 24, 20212,000 milesOK

I WAS IN A WRECK MAY 2020. I SWERVED TO MISS A DEER AND HIT A CONCRETE COLVERT, THE VEHICLE LAUNCHED AND MY AIRBAGS DIDN'T GO OFF. VEHICLE CAUGHT FIRE, MY MOTOR, TRANSMISSION, AND TIRES CAME OFF. I SUFFERED FROM SPINAL INJURY AND NERVE DAMAGE.

Service BrakesCrash
Filed Jan 16, 202120,000 milesOH

REAR ELECTRONIC PARKING BRAKE FAILED WHILE IN PARK. THE VEHICLE HAD THE PARKING BRAKE ENGAGED, AND THE VEHICLE ROLLED DOWN A HILL INTO TREES, DAMAGING THE REAR BUMPER AND HATCH. THIS PARKING BRAKE ISSUE WAS ALSO DOCUMENTED ON EARLIER CIVIC MODELS FROM THIS GENERATION.

Electrical System
Filed Dec 9, 202010,000 milesPA

TIRE BLEW FROM UNKNOWN REASON IN SEPTEMBER 2020. CAR PURCHASED IN JUNE 2020. REPLACED TIRE IN SEPTEMBER FROM BROOKS HUFF. TPM LIGHT IS NOW COMING ON AFTER A SCHEDULED ROTATION/OIL CHANGE. BROOKS HUFF CHECKED PRESSURE OF ALL 4 TIRES AND LIGHT WAS RESET WITH CALIBRATION. LIGHT CAME BACK ON SAME DAY. TOOK TO HONDA DEALER ON 12/5 IN YORK PA AND WAS ADVISED TPM LIGHT WAS COMING ON DUE TIRE REPLACEMENT IN SEPTEMBER FROM A TIRE MANUFACTURED IN USA NOT FRANCE LIKE OTHER 3 TIRES. DEALER IS SAYING BROOKS HUFF SHOULD HAVE KNOWN TO GET ANOTHER TIRE MADE IN FRANCE AND BROOKS HUFF IS SAYING THEY NEVER HEARD OF THAT. SUCK WITH LIGHT COMING ON BECAUSE ONLY 10K MI ON CAR AND CAN'T AFFORD ANOTHER NEW TIRE AFTER 3 MO.

Unknown or Other
Filed Oct 17, 20202,500 milesCA

TRAVELING ALONG A FREEWAY ON A CLEAR DAY, IN FREE FLOWING TRAFFIC, THE ROAD DEPARTURE MITIGATION SYSTEM ENGAGED APPLYING THE BRAKES UNNECESSARILY, LIKELY DUE TO OLD LANE MARKINGS. MY DASHCAM RECORDING SHOWS THE VEHICLE WAS IN NOT IN ANYWAY AT RISK OF DEPARTING THE LANE, OR THE ROAD AND THE SYSTEM ACTIVATING PUT MYSELF, AND OTHER DRIVERS AT RISK.

Service BrakesCrash
Filed Oct 12, 20202,000 milesNV

I HAD JUST PARKED MY VEHICLE ON A CITY STREET, TURN THE VEHICLE OFF. I APPLIED THE ELECTRICAL EMERGENCY BRAKE. THEN MY PHONE RANG AND I TALKED ON MY PHONE FOR ABOUT FIVE MINUTES. I THEN GOT OUT OF MY VEHICLE GRABBED MY BAG FROM THE TRUNK AND STARTED WALKING TOWARDS MY FRIENDS HOUSE. WHEN MY VEHICLES AUTOMATIC DOOR LOCKWAS AUTOMATED MY CAR STARTED TO ROLL FORWARD, IT STRUCK A VAN.

Air Bags
Filed Oct 3, 20203,300 milesAL

HONDA DEALER AND HONDA USA TELL ME THAT MY WIFE (95LBS) IS NOT HEAVY ENOUGH TO ACTIVATE THE PASSENGER AIR BAG AND MAKE THE DASH INDICATOR GO OUT. THE OWNERS MANUAL SAYS (PG47) THAT THE WEIGHT TO ACTIVATE THE AIR BAG IS 65LBS. IS THIS A HONDA PROBLEM ?

Electrical System
Filed Sep 19, 20201,280 milesCA

WHEN USING THE COLLISION MITIGATION SYSTEM IT WILL FALSELY DETECTS SHADOWS FROM BRIDGES OR TREES AS OBJECTS/VEHICLES IN THE ROAD AND SLAMS ON THE BREAKS. ADDITIONAL THE LANE DEPARTURE WILL TRY TO VEER OFF THE ROAD AT EVERY EXIT IF I AM IN THE RIGHT HAND LANE. BOTH THINGS HAPPEN WHILE DRIVING ON CITY STREETS AND THE FREEWAY. THIS HAS MULTIPLE TIMES TO THE POINT WHERE WE HAVE TURNED OFF THE COLLISION MITIGATION AND LANE DEPARTURE. THE LAST TIME IT HAPPENED WAS TODAY, 9/19/2020

Suspension
Filed Sep 3, 2020CA

AS SOON AS I DROVE OFF THE LOT WITH MY BRAND NEW 2020 HONDA CIVIC LX WITH ONLY 13 MILES ON IT I IMMEDIATELY HEARD A THUD COMING FROM THE LEFT SIDE OF THE PASSENGER FRONT TIRE AS TIME WENT ON I STARTED HEARING CLICKING NOISES WHEN I WOULD TURN I TOOK THE VEHICLE IN FOR AN OIL CHANGE AND MENTIONED THE SOUNDA COMING FROM THE FRONT END AND THE DEARLY STATED THEY COULD NOT REPLICATE THE NOISE. I CONTINUED TO DRIVE THE VEHICLE AND THE SOUND HAVE BECOME MORE AND MORE FREQUENTLY NOTICEABLE I RETURNED IT TO THE DEALERSHIP AND WAS TOLD I NEED A NEW AXEL. NOW I AM TOLD I HAVE TO DRIVE IT FOR ANOTHER 10-15 DAYS LIKE THIS DUE TO A NATIONAL BACK ORDER I AM CONCERNED FOR MY SAFTY. THIS IS A BRAND NEW CAR THAT I AM INVESTING IN AND SHOULD NOT HAVE TO WORRY ABOUT ANY OF THESE SAFTY ISSUES WHILE I AM ON THE ROAD TO WORK.

Electrical SystemCrash2 injured
Filed Sep 2, 20203,695 milesTN

WE WERE TRAVELING EAST ON HWY 63 GOING HOME. THE LANE DEPARTURE ASSIST CAME ON BUT WE WERE NOT OUT OF LANE. WE KEPT TRAVELING A LITTLE FURTHER AND THE STEERING WAS STIFF. WE WERE TRAVELING ABOUT 53 MPH AND THE CAR ALL OF A SUDDEN JERKED VERY SHARP TO THE RIGHT AND WE WENT OFF THE ROAD HITTING PARKED TRUCK AND FLIPPED IT. THE WHEELS JUST TURNED THE RIGHT AND WOULD NOT LET US TURN THE WHEEL

Power Train
Filed Aug 31, 20204,500 milesMD

TL* THE CONTACT OWNS A 2020 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO SHIFT FROM SECOND GEAR INTO THIRD GEAR. THE CONTACT STATED THE VEHICLE BEGAN TO DECELERATE AND WAS SHIFTED TO NEUTRAL UNTIL HE WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HONDA OF ANNAPOLIS LOCATED AT 1736 WEST ST, ANNAPOLIS, MD 21401, (443) 569-3477, AND WAS INFORMED THE VEHICLE HAD EXPERIENCED CLUTCH AND TRANSMISSION ISSUES. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 4,500.

Fuel/Propulsion System
Filed Aug 20, 202013 milesCA

I WAS DRIVING MY CAR FROM BENICIA,CALIFORNIA TO SACRAMENTO AND 20 MINS AWAY FROM MY DESTINATION MY CAR WARNING LIGHTS ALL TURNED ON AND I WENT FROM GOING 70 TO ONLY BEING ABLE TO GO NO MORE THAN 15. GOT IT TOWED TO HONDA AND FOUND OUT MY HIGH PRESSURE FUEL PUMP WAS BAD. LOOK IT UP AND SEEN THAT MANY MORE CARS LIKE MINES HAD THE SAME PROBLEM

Unknown or Other
Filed Jun 18, 202015,400 milesMA

(SUN) MOON ROOF SPONTANEOUSLY EXPLODED WITHOUT CONTACT FROM A FOREIGN OBJECT WHILE TRAVELING AT HIGHWAY SPEED. ADDITIONAL DAMAGE CAUSED TO ROOF & TRUNK EXTERIOR PAINT. NO POLICE OR ACCIDENT REPORT WAS FILED. CONTACTED DEALERSHIP FOR WARRANTY CLAIM AND THEY DIRECTED ME TO MY AUTO INSURANCE PROVIDER. *TR

Electrical System
Filed Jan 20, 2020600 milesCA

MY CAR WAS BROKEN INTO WHILE PARKED IN A PUBLIC PARKING LOT. THE 2020 CIVIC HAS A FEATURE WHERE ALL WINDOWS ROLL DOWN IF YOU PUT THE KEY INTO THE DRIVER'S DOOR LOCK AND TURN IT TO THE RIGHT. ACCORDING TO HONDA OF OAKLAND SERVICE CENTER, SOMEONE USED A SCREWDRIVER TO ACTIVATE THIS FEATURE, WHICH IN TURN ROLLED THE WINDOWS DOWN AND THEY WERE ABLE TO ACCESS THE TRUNK LATCH NEAR THE DRIVER'S SEAT AND STEAL ITEMS FROM MY TRUNK. THEY WERE THEN ABLE TO ROLL THE WINDOWS BACK UP USING THE SAME FEATURE (TURNING TO THE LEFT) AND I WAS NOT AWARE THAT THERE WAS A BREAK IN UNTIL LATE THE NEXT DAY WHEN I WENT TO RETRIEVE ITEMS FROM THE TRUNK. A RELATED FEATURE IS THAT THE KEY FOB ALLOWS YOU TO ROLL DOWN ALL WINDOWS SIMULTANEOUSLY BY HOLDING DOWN THE UNLOCK BUTTON. THIS FEATURE IS VERY SENSITIVE AND CAN BE ACTIVATED IN A POCKET OR PURSE. I TESTED OUT THE RANGE OF THE FEATURE AND WAS ABLE TO ROLL MY WINDOWS DOWN REMOTELY FROM OVER 200 FEET AWAY WHILE INSIDE A BUILDING WHEN MY CAR WAS PARKED OUTSIDE ACROSS THE STREET. I TWICE CAME BACK TO MY CAR WITH THE WINDOWS ROLLED DOWN DUE TO THIS FEATURE WITHOUT MY KNOWLEDGE. THESE REMOTE WINDOW FEATURES POSE A SERIOUS SAFETY THREAT FOR CONSUMERS IN URBAN AREAS, ESPECIALLY SINCE THE DOOR FEATURE CAN EVIDENTLY BE ACTIVATED WITH JUST A SCREWDRIVER, AND THE KEY CAN BE ACTIVATED FROM HUNDREDS OF FEET AWAY. NOT ONLY CAN PEOPLE BREAK INTO MY CAR WITHOUT ANY EQUIPMENT, BUT IT IS NOT EVIDENT FROM THE OUTSET THAT A BREAK-IN OCCURRED BECAUSE THE FEATURE ALSO ALLOW

Service Brakes
Filed Jan 9, 20201,600 milesFL

THE CRASH MITIGATION ACTIVATED TWICE IN TWO DIFFERENT SITUATIONS ALMOST CAUSING ME TO GET REAR ENDED TWICE. THE FIRST TIME WAS WHEN I WAS GOING THROUGH A ROUNDABOUT, THE CAR IN FRONT OF ME WAS A NORMAL CAR LENGTH AHEAD AS WE BOTH ENTERED THE CIRCLE. THE CAR IN FRONT TURNED LEFT AND I WAS GOING STRAIGHT THROUGH. AT THIS TIME THE CAR WAS OUT OF MY WAY AND IN THE TURN AND SUDDENLY MY CAR SLAMMED ON THE BRAKES ALMOST TO A COMPLETE STOP. THE CAR BEHIND ME ALSO STOPPED ABRUPTLY AND NEARLY REAR ENDED ME. MY LEFT HAND WAS RESTING ON THE WHEEL AND THE SUDDEN STOPPAGE MADE MY FINGERS CRUNCH UP INTO THE STEERING WHEEL FEELING LIKE A "JAMMED" FINGER. THE SECOND TIME THE CRASH MITIGATION ACTIVATED WAS AT 0550 IN THE MORNING ON THE WAY TO WORK. I WAS ENTERING A 4-WAY WITH NO VEHICLES IN FRONT OF ME. I WAS APPROACHING THE INTERSECTION AT AROUND 25 MPH AND MIDWAY THROUGH THE INTERSECTION THE CAR SLAMMED ON IT'S BRAKES ALMOST TO A CLEAR STOP. I DOWN SHIFTED AND WHEN IT RELEASED I PRESSED THE GAS AND ABOUT 2 SECONDS LATER IT ACTIVATED AGAIN. THE VEHICLE BEHIND ME LAID ON HIS HORN IN ANGER THE ENTIRE TIME AS HE ALMOST HIT ME TWICE IN THAT EVENT. THE 4-WAY I WAS APPROACHING HAD NO VEHICLES GOING THROUGH, HOWEVER THE RIGHT SIDE ENTRY HAD A VEHICLE STOPPED AT THE LIGHT AND THAT PARTICULAR SIDE IS ELEVATED AS IT COMES DOWN A SLIGHT HILL. BOTH OF THESE EVENTS WERE TERRIFYING AND NOW I AM AFRAID THAT THIS VEHICLE WILL DO IT AGAIN AT ANY TIME WHEN I AM IN AWARE. I FEEL THIS VEHICLE IN IT'S CURRENT STA

Electronic Stability Control (esc)
Filed Jan 9, 2020NJ

OVER 4 WEEKS AGO, 2 WEEKS AFTER LEASING THE 2020 CAR, THE DASHBOARD STARTED TO DISPLAY NUMEROUS ERROR MESSAGES. THE CAR WAS EVALUATED AT THE DEALER, HONDA OF FREEHOLD, NJ, AND I WAS TOLD THAT A CERTAIN MODULE FAILED. SOON THEREAFTER A TIRE WARNING LIGHT ALSO STARTED TO DISPLAY AND ONCE AGAIN THE DEALER TOLD US NOT TO BE CONCERNED AS IT IS LIKELY AS A RESULT OF THE SAME MODULE. NOT TAKING THEIR WORD FOR IT, I BROUGHT THE CAR TO A COSTCO REPAIR SHOP AND A LARGE NAIL WAS DISCOVERED IN THE TIRE. I'VE BEEN IN TOUCH WITH THE DEALER AND HAVE ALSO CALLED MANY TIMES TO THE CORPORATE OFFICES. THE SAME ANSWER WAS GIVEN ' THE PART IS ON BACK ORDER AND 'WE WILL CALL YOU WHEN WE GET IT'. NO ADDITIONAL INFORMATION OR SUGGESTION WAS GIVEN TO US. IN THE MEANTIME, OVER 4 WEEKS LATER, ALTHOUGH THE CAR IS DRIVABLE NONE OF THE SAFETY FEATURES ARE OPERATIONAL AND I AM NOT SURE WHAT WARNING LIGHTS TO TRUST OR IGNORE.

Power Train
Filed Dec 12, 20192,500 milesNY

TL* THE CONTACT OWNS A 2020 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE SURGED FORWARD. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO ATLANTIC HONDA (1375 SUNRISE HWY, BAY SHORE, NY 11706) WHERE IT WAS DETERMINED THAT THE FAILURE OCCURRED BECAUSE THE CONTACT DID NOT KNOW HOW TO DRIVE A STICKSHIFT VEHICLE. THE DEALER REPAIRED THE VEHICLE BY REPLACING THE CLUTCH PRESSURE PLATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2020 Honda Civic → · Every Civic year → · How the figures are calculated →