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2020 Honda Civic complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2020 record →

Steering
Filed Jun 28, 2023LA

The contact owns a 2020 Honda Civic. The contact stated that while driving at various speeds, the vehicle was drifting to the left. There was no warning light illuminated. The contact stated that after a while, the contact started to hear an abnormal ticking sound coming from the vehicle. The contact took the vehicle to a dealer and was informed that the power steering rack was defective and needed to be replaced; however, the part needed for the repair the vehicle was on backorder. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The VIN was not available.

Power Train
Filed Jun 4, 2023NJ

On March 29, 2023 around 6:30PM on my way home from work, my car stopped me in the middle of I-78. The engine just kept revving when i push the accelerator but won't move forward. I was able to safely pull over to the side. No warning lamps, messages or other symptoms of the problem noted prior to the failure. The following day (March 30, 2023), I dropped off my car to Planet Honda at 2285 US-22, Union, NJ 07083. Tel #'s: (866)226-2469; (609)236-2393. Then, I was informed that the transmission is broken or cannot be fixed, and a new transmission (Part #: 06200-5DJ-040-RM) were ordered and was told that it is covered by warranty. It's been 67 days now (2 months and 6 days) that Honda Corporate cannot give me the timeframe when will my car be repaired after numerous conversations from calls, and texts. My Case Number Honda Corporate Customer Service gave me is: 13736133.

Engine
Filed May 3, 2023MD

On 4-23-23 the altenator belt came off of the car when I was driving down the road there was nothing wrong with the belt and the belt was put back on the car and i am concerned with my safety I have a 2020 Honda Civic Sport with 12,600 on the car when the belt came off Now i am afraid to drive my car

Electrical System
Filed May 1, 2023TX

My infotainment center has repeatedly failed during operation. It is distorted while driving, freezes, stuck on previous screen display. This causes all safety features to be inoperable. I can’t see the camera back up display. I can’t see the map or upcoming exit/next direction. The Honda genius features are impacted by this. My vehicle suddenly thinks I am exiting while I’m driving and randomly slams on breaks with no vehicle or object in front of me, it jerks my wheel even though there is no car or barrier next to me. I have resorted to turn off all of the safety features due to the infotainment center glitches making my vehicle very unsafe to operate. I have been in several near miss single vehicle accidents. Picture added to show screen distortion and no direction listed. Should be displaying navigation and upcoming turn but is frozen and distorted.

Power Train
Filed May 1, 2023MN

I purchased a brand new 2020 Honda Civic SI in April 2020. Around 24,000 miles, the clutch started slipping. I took the vehicle into a Honda dealership where I purchased the vehicle and was informed the clutch assembly failed and the cost of the repair was $4,400. The dealership told me it was due to abuse of the clutch and clutches are considered wear and tear items so I would be responsible for the entire repair. I have owned 10 manual transmission vehicles prior to this Civic and I have never burned out a clutch--I was able to get more than 125,000 miles from one of my cars before the clutch had to be replaced. There are 15 complaints on this site regarding clutches wearing out on 2020 Honda Civics so could this be a problem on Honda's end. I placed several calls to American Honda customer service and their response is always the same, they don't see a problem with their clutches so they are not going to reimburse me for the repair. After many calls to the dealer, they finally agreed to cover 50% of the repair so ended up paying around $2,300.

Structure
Filed Apr 28, 2023NJ

The contact owns a 2020 Honda Civic. The contact stated that the weather stripping on the vehicle was previously replaced several times, in addition to the under carriage. The contact also stated that the driver's side door panel was detaching from the door. The vehicle was taken to the dealer, who used physical force to move the door panel into place. The dealer informed the contact that the vehicle could not be repaired free of charge because it was out of warranty. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the dealer needed to send a diagnostic report and estimate for consideration to cover the repair. The failure mileage was unknown.

Unknown or Other
Filed Apr 20, 2023NC

Yesterday I was driving my 2020 civic when my sunroof exploded spontaneously. I have dash cam(front and rear facing video) showing exactly what happened. No debris hit the car, no bumps were hit, and driving conditions were perfect. I know for a fact that this happened without any reason and I looked into it and there is currently a class action lawsuit with Honda about this problem. There is a problem in the manufacturing process that caused this and should be fixed.

Suspension
Filed Apr 5, 2023TX

My car is have problems with wheel blance I don’t know why 1 year I have to took my car for alignment 2 or 3 times. It is something really wrong with the spring and the wheel blance.

Electrical System
Filed Mar 29, 2023OH

Power windows rolled down on their own

Electrical System
Filed Mar 28, 202328,000 milesCA

The contact owns a 2020 Honda Civic. The contact stated while pressing the key fob to unlock the doors, the doors remained locked. The contact had to manually unlock the doors. The contact attempted to lock the vehicle with the key fob however, the doors failed to lock as needed. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 28,000.

Engine
Filed Mar 10, 2023AL

Car won’t crank keep saying anti brake system lock

Unknown or Other
Filed Feb 26, 2023FL

Can turn engine off but goes into accessories mode and cannot be turned off. Drains battery. This has happened repeatedly. Only option is to disconnect battery every time after you drive and reconnect before starting. Also, navigation goes blank/black while driving.

Steering
Filed Jan 17, 2023KY

THE STEERING IS VERY STICKY. IT CATCHES MOSTLY TO THE LEFT AND WILL HOLD ITS POSITION TAKING YOU INTO OTHER LANE UNLESS YOU YANK IT BACK. IT STARTED ONLY AT HIGH SPEEDS NOW IT DOES IT ALL THE TIME. CAR SEEMS TO PULL TO LEFT IF YOU HAVE HAND ON WHEEL BUT GOES STRAIGHT IF YOU LET GO. IT WILL CATCH AND DART SHARPLY IN AND OUT OF LANES WITH THE SLIGHTEST MOVE. NOT ENJOYABLE DRIVING AT ALL.THERES BEEN NO WARNING LIGHTS OF ANY KIND. I GOT CAR AT 45000 MILES AND THIS STARTED AT 50000.DONT KNOW IF ITS RACK OR STEERING MOTOR BUT IT NEEDS TO BE RECALLED.CAUSES EXTREMLY ERATIC DRIVING.SO DAYS ITS ALMOST UNDRIVABLE.

Electrical System
Filed Nov 5, 2022FL

Hello. I have a 2020 Honda Civic Hatchback Sport. The stock audio system makes a VERY loud crackle and popping sound before completely cutting out, this abrupt malfunction frightens me and hurts my ears. Additionally the malfunction of this audio unit may cause other safety problems because it is connected to the back-up camera which can freeze/reboot randomly when the electrical/software malfunction occurs. I listed the most recent incident date below however this problem has been intermittent since I purchased the car new in 2020. My car is now out of warranty and Honda refuses to address the issue even though it was present before 36,000/3 years. Thank you.

Steering
Filed Oct 25, 202220,000 milesND

The contact owns a 2020 Honda Civic. The contact stated while driving 70 MPH, the steering wheel inadvertently seized, causing him to temporarily lose control of the vehicle. The contact was able to veer to the side of the road. The contact turned off and restarted the vehicle; however, the failure persisted. Several unknown warning lights were illuminated. The contact was able to drive the vehicle to his residence nearby using his physical strength to steer the vehicle. The vehicle was towed to the dealer where it was diagnosed that the electrical wiring harness had been chewed by rodents, which caused the electrical failure. The contact notified a second unknown dealer for second opinion, and the second dealer advised that the failure could also be a manufacturing defect. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 20,000.

Power Train
Filed Oct 16, 2022PA

Manual transmission slipping when Turbo kicks in and you are unable to accelerate. We are contacting dealer tomorrow as they are closed. No warning lights on Just started happening .

Equipment Adaptive/Mobility › Vehicle Controls › Speed Control
Filed Aug 17, 202249,000 milesTX

The contact owns a 2020 Honda Civic. The contact stated that on several occasions when driving at various speeds, he sets the cruise control then it inadvertently engaged without warning. Additionally, the contact stated that the vehicle was not engaging in speed when accelerated. The contact notified an independent mechanic and was informed to have the vehicle diagnosed by a dealer. The vehicle was not diagnosed. The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 49,000.

Electrical System
Filed Jul 31, 2022CA

I was driving getting ready to switch lanes and all of a sudden my car made the beeping noise and slammed on the brakes on its own

Power Train
Filed Jul 16, 2022FL

2nd incident of clutch failure within a year and both almost caused a serious accident.

Electrical System
Filed Jun 17, 2022PA

The contact owns a 2020 Honda Civic. The contact stated that occasionally the windows on the vehicle independently rolled down while the vehicle was turned off. The contact also stated that while driving at various speeds, the trunk opened inadvertently without warning. The dealer had been notified twice about the failure. After the first failure, a dealer employee acknowledged the failure; however, the contact was informed that there was no remedy for the defect. After the second failure, a dealer employee informed her that they had never heard of the failure before. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was unknown.

Service Brakes
Filed Jun 15, 2022CA

When driving at highway speeds with adaptive cruise control, vehicle will slow down or brake without any object/vehicle ahead. This usually occurs at curves, with no vehicles in current lane. I would then need to immediately step on the acceleration in order to continue highway speeds. This may cause unnecessary stress on the vehicle due to constant issue occurrence. At times, a blinking warning message from the emergency braking system will appear on the dashboard during these conditions. This causes a safety issue because cars in the back will not expect braking/slowing down when there isn't any obstruction from all perspectives. This is dangerous on the highway due to the increased driving speeds of surrounding vehicles. I have not taken it to the dealer due to the vehicle being out of warranty, however it has always had this issue. Vehicle was bought new at dealership.

Air Bags
Filed May 24, 2022CA

The passenger airbag deployed while I was driving at 5mph. Which no crash

Air Bags1 injured
Filed May 9, 2022AZ

I have experienced multiple issues with the sensors since I've had this vehicle in December 2020. The sensor issues have caused my vehicle to shut down and slowly stop as I was driving on the freeway. The latest incident caused my airbag to deploy without any reason while I was driving slowly in a residential parking lot. It went off in my face and I suffered from hearing problems. I am fortunate that this incident did not harm anyone as it put others at risk from the airbag unexpectedly blocking my view and distracting me from driving. Although the dealership, Tempe Honda, repaired the other sensor issues, they refuse to repair the airbag issue. They are claiming that I need to have my insurance pay for the repair. I have had two mechanics inspect the vehicle and confirm that this is a defective airbag sensor that caused the airbag to deploy. I have not driven the vehicle since this incident as it is unsafe for me to drive. The vehicle is available for inspection at any time. I have contacted Honda on multiple occasions. They have Case #12968314 is my case number and every time that I call, the representative tells me that a Case Manager will call me but I have not received any calls. I also sent an email to Honda on 02 May 2022 detailing this incident that occurred on 14 April 2022.

Fuel/Propulsion System
Filed May 3, 2022AL

Took vehicle in to repair recall. Was told recall was fixed drove off engine shut off in the middle off the hwy. After several attempts to get the car restarted finally able to drive back to dealership. Was told the new o ring broke. Was told it was fix but the recall is still unresolved and still causing engine shut off issues. No prior issue other than leaving key part off uncer car after routine oil change which caused undercarriage damages. That still unresolved. uncompleted repair and recall.

Exterior Lighting
Filed Apr 21, 2022OH

Lights go off and on not sure if can drive at night. dealer said that they thought it is the control module but also stated that car could turn shut down at any unknown time. Did not offer a replacement vehicle and was told to just keep driving until part comes in. This problem has been going on sense january . was told today 04/21/2022 that it would now be june

Service Brakes
Filed Apr 18, 2022GA

The automatic brake system comes on and brakes when there are no cars in front of me. Then when the automatic brakes come on, it is a delay in speeding back up. So my car has slammed on breaks, with people behind me and would not increase speed. I have almost been rear ended twice because of this feature.

Power Train
Filed Apr 7, 2022FL

With my car just reached over 19k miles the clutch started slipping when driving on highway, problem continued to become more noticeable overtime. Many drivers with the same car have experienced the same issue with clutch slipping.

Suspension
Filed Mar 26, 2022CA

First tire rotation the inside of both front tires have been worn down. Got tires rotated and alignment done. Second tire rotation and new tires have the same inside wear on them.

Power Train
Filed Mar 26, 2022CA

Clutch went out at 25k miles - never stalled this car. Have several manual transmission Hondas no problems except this one. Lost engine power and had to pull over on the highway. manufacturer error causing pre mature burnt clutch. This should not be happening. Honda will not take responsibility

Forward Collision Avoidance › Automatic Emergency Braking
Filed Mar 2, 2022AL

The automated emergency braking system activated bringing me to a sudden and complete stop. I was traveling at a lower speed (<20mph) with sufficient space both in front and behind my vehicle which prevented this incident from becoming an accident. This occurred at night. The braking system automatically engaged as I was releasing my foot from the gas pedal to coast. Should this happen at higher speeds or with traffic closer behind me, an accident could have happened. The system has not been inspected as of now and has not been reproduced or occurred a second time. There have not been any warning lights, messages, or other issues with the car since I bought it brand new.

Forward Collision Avoidance › Warnings
Filed Feb 25, 2022NH

On multiple occasions, the collision mitigation braking system has had false-positive detections. There is one section of road where this occurs extremely frequently (maybe 20% of the time I drive through). On this section of road, it will not activate the brakes, it only beeps and displays "BRAKE" on the instrument cluster, but is extremely disconcerting and distracting. On another occasion on a different road, there was clear road ahead of me when the collision mitigation braking system had a false detection, and did activate the brakes and was incredibly close to causing a collision with a car driving behind me. On this same stretch of road, Ive had this occur two other times (out of hundreds I've driven on it), but no one was behind me and would not have caused an accident. In both of these spots, the road is fairly straight and the speed limit is 40 MPH. This hasn't been inspected by a dealer. This hasn't been inspected by Honda, the police, or insurance. There were no prior warnings to this issue occurring.

Power Train
Filed Feb 25, 20224,950 milesCA

The contact owns a 2020 Honda Civic equipped with a manual transmission. The contact stated while driving 60 MPH, the vehicle started losing motive power and was also shaking. Additionally, the clutch pedal was going to the floorboard. There were no warning lights illuminated. The contact was able to pull off to the side of the road. The contact was able to restart the vehicle; however, the vehicle failed to move while depressing the clutch pedal. The contact smelled a burning odor coming from the clutch. The vehicle was towed to the dealer where it was diagnosed that the manual clutch had burned out and needed to be replaced. The vehicle was taken to a second dealer - Moss Bros. Honda (27990 Eucalyptus Ave, Moreno Valley, CA 92555) where it was diagnosed that the clutch pedal needed to be replaced. The vehicle was then taken to a transmission specialist who took the transmission apart and provided the same diagnostic. The contact stated that the clutch pedal was replaced; however, the failure persisted and the transmission continuously independently jumped out of gear while driving. The vehicle was taken back to the transmission specialist where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was then taken back to the first dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the vehicle stalled while driving. The vehicle was towed to the first dealer but was not diagnosed or r

Forward Collision Avoidance › Automatic Emergency Braking
Filed Feb 24, 2022PA

The automatic braking system for my car went off in the middle lane of a 3 lane highway. luckily there was no cars driving around me so i was not hit. It sensed something and dropped my speed from 55 to 20 in a couple seconds throwing me forward. If not for my seatbelt and my arms my face could have hit the steering wheel. This happened multiple times.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Feb 22, 2022CA

Warning light appeared on dashboard for obstructed radar sensor. Sensor was not obstructed. This was followed by additional warning lights that safety systems were malfunctioning, ACC, collision warning, automatic emergency braking systems are offline. Reported to local dealer.

Air BagsCrash
Filed Feb 17, 2022AR

I hit a cow going 55mph on a state highway, and my airbags did not deploy.

Air Bags
Filed Feb 17, 2022CA

I was driving and the passenger air exploded.

Visibility/Wiper
Filed Feb 13, 2022FL

I was driving down the road and all of a sudden I heard a large explosion and pulled back the moonroof visor a little and could see the glass was all spiderwebbed and closed it again, I was about 3 miles from home and had my 80+ mother in the car so I got home before looking at the damage and found a huge blow out of my Moonroof glass. Not sure if it was a stone or something that hit it or if it just blew out spontaneously, was a frightening situation.

SteeringCrash2 injured
Filed Feb 7, 202210,000 milesGA

The contact owned a 2020 Honda Civic. The contact's son was driving the vehicle at 30 mph and while making a right turn, the vehicle failed to turn to cause the driver to crash into a city bus head-on. The air bags on the driver's side and the passenger side did deploy but did not fully inflate. The contact's son and passenger were not taken to the hospital or received medical treatment. The contact's son later went to seek medical attention and was found to have suffered a concussion. The passenger in the front seat hit his head on the windshield and also did seek medical attention. The police were on the scene and filed a report. The vehicle was declared a total loss by the contact's insurance company. The vehicle was towed to an impound lot. The manufacturer had been informed of the failure. The failure mileage was approximately 10,000.

Power Train › Clutch Assembly
Filed Jan 27, 202216,275 milesLA

The contact owns a 2020 Honda Civic. The contact stated while driving approximately 65 MPH, the clutch became unresponsive which resulted in the vehicle losing motive power. The contact stated that there was no warning light illuminated. The contact pulled over and the vehicle was towed to the local dealer to be diagnosed. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 16,275.

Suspension
Filed Jan 25, 20229,000 milesGA

The contact owns a 2020 Honda Civic. The contact stated the information center was slow to respond. While driving at night, the screen went into daytime usage. While utilizing the turn signal, the screen options were not available. The contact stated that the shocks and struts became inoperable. The vehicle was taken to the local dealer who diagnosed that the shocks needed to be replaced. The contact mentioned the mechanic broke the suspension while attempting to perform the repairs. The vehicle was repaired however, the contact continued to experience a failure. The manufacturer was notified however, no further assistance was provided. The approximate failure mileage was 9,000. The VIN was not available.

Unknown or Other
Filed Jan 16, 2022PA

In early October 2021, my inforainment display screen stooped working. As a consequence, my rear view, and right side view cameras no longer show on the display screen. This has become a safety issue for me because I cannot see if other vehicles are in the right lane when I am planning to change to the right lane, or planning to make a right turn. Also, I can no longer rely on my rear view camera when I am trying to back out of a parking spot, or my driveway. I took my car back to the dealer, and they told me that this HAS NOT been reported by other 2020 Honda Civic owners. They also told me that they need to order the part to repair it, but that it will take 2-6 weeks for the part to arrive. It has now been over 12 weeks and the part has not arrived. During the past 12 weeks, there were a few times where other drivers had to blow their horns at me as I tried to pass into the right lane. I have also had a few close encounters with pedestrians while I was backing out of a parking lot in shopping centers. Have any other 2020 Honda Civic owners reported problems with their infotainment display screens not working? Thank you

Air BagsCrash1 injured
Filed Dec 23, 2021TX

Stopped at a red light, I was rear ended by a car going 30-35 mph and pushed into the car in front of me. The driver seat was in a reclining position after impact, I was sitting up when hit and wound up laying almost to the back seat after impact but the airbag never deployed causing my stomach to hit the steering wheel.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Dec 13, 20217,000 milesTX

The contact owns a 2020 Honda Civic. The contact stated while driving at various speeds, the Forward Collision-Avoidance Automatic Emergency Braking erroneously activated causing the vehicle to abruptly stop. The contact indicated that the failure had occurred on eight separate occasions while driving between 5 and 65 MPH. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 7,000.

Forward Collision Avoidance
Filed Dec 7, 2021MI

The contact owns a 2020 Honda Civic. The contact stated that while driving at 60 MPH, the vehicle ahead of him attempted to make a right turn. Although his vehicle was at a safe distance from the vehicle ahead, the Forward Collision-Avoidance feature independently engaged, and the warning light illuminated on the instrument panel. The contact stated that the feature did not recognize that the vehicle was making a turn and that the abrupt stoppage could have caused a rear-end collision with the vehicle behind him. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 12,300.

Parking Brake › ConventionalCrash
Filed Nov 24, 2021CT

The contact owns a 2020 Honda Civic. The contact stated that while the vehicle was in park in the driveway idling and unattended with the emergency brake engaged, the vehicle rolled down the driveway and crashed into a tree. There were no reported injuries, no police report, fire or air bag deployment. The vehicle was towed to an independent repair shop. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified however no further assistance was provided. The failure mileage was unknown.

TiresCrash
Filed Nov 12, 202111,045 milesTX

The contact owned a 2020 Honda Civic equipped with Continental tires, Tire line: Conti Pro Contact, Tire size: 235/40/R18, and DOT number: af2rwd3w. The contact stated while driving at 75 MPH, the rear passenger side tire blew out suddenly which the vehicle started to drift to the right of the road and go over and crash into a medium near oncoming traffic. The contact was able to place a spare tire on the vehicle for the contact to continue to drive to their residence. The contact took the vehicle to an auto body shop that inspected the vehicle and declared the vehicle a total loss. The contact was concerned that the failure that occurred with the vehicle was a defect on the tire that had blown out. The tires were the original equipment on the vehicle The manufacturer was made aware of the failure. The failure mileage was 11,045.

Tires
Filed Sep 24, 2021TX

Drivers rear side tire had a blow involving the tread flying off exactly at the seam it is attached to the tire. This couldn't caused an accident or death to myself or other drivers on the road. These tires were purchased on the vehicle brand new in Sept 19 2020. The accident happened September 15 2021. The vehicle is brand new as well. The other Goodyear eagle sport tires on the vehicle had bubbles which would lead to another blowout. The car has under 25k miles. The car has had oil changes, etc per car doc agreement. There is something wrong with the integrity of the rubber of the tire or they are retreading and selling retreaded tires as new. My son decided with the knowledge of the tire mechanic, to replace all Goodyear tires due to the safety hazard they could create. He had to replace 3 tires.

Lane Departure › Assist
Filed Sep 10, 2021120 milesCA

The contact owns a 2020 Honda Civic. The contact stated while driving at various speeds, the lane departure assist steered the vehicle into traffic or over the lines randomly due to a possible object being in the roadway. The beeping sound, visual detection, and lane departure message were displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 120. The VIN was not available.

Forward Collision Avoidance1 injured
Filed Aug 5, 2021MN

Breaking mitigation or control system was defective, seat belt didn't work properly and involuntary breaking led to incident in which face hit the steering wheel, leading to injury. The problems were evaluated by the dealership but they denied there were problems, and there were not other parties that evaluated the car. There were some warning lights that came on several weeks in advance of the involuntary breaking.

Steering
Filed Jul 24, 2021TX

My steering wheel was not aligned after multiple services. I also heard a weird sound coming from the left of the car. Moreover, I feel like the car is not even and pulling to the left. Therefore, I bought this car for about a year and I need to do alignment 3 times. It is strange because the new car cannot so many problems unless the car is lemon.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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