2020 Honda Civic complaints

While driving down the road my steering wheel locks or sticks then quickly releases causing me to overcorrect the steering wheel. This happens on a continuous basis while driving. There are no warning lights or messages that come on. I took it to dealership for a diagnostics and they determined it to be the steering gear box but not considered a a recalled item.

The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and informed the contact that parts were not yet available for the recall repair, and there was no information on when parts would be available. The contact called another dealer, Holman Honda of Fort Lauderdale (12 E Sunrise Blvd, Fort Lauderdale, FL 33304); who confirmed the information provided by the first dealer. The manufacturer was made aware of the issue and opened a case. The manufacturer informed the contact that the parts were on back order. The contact had not experienced a failure.

The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The contact stated that the local dealer was contacted, and the contact was informed that parts were not yet available for the recall repair. The dealer was contacted several times about the recall repair and the availability of parts to perform the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

I received an email from Honda regarding a safety recall, stating that the defective part is now available. However, when I called different Honda dealerships, they told me to disregard the notice because the part is not available. If the repair cannot be done, I am concerned why Honda sent the notice in the first place.

I am writing to formally report a persistent and widely experienced issue with the air conditioning system on Honda Civic models from 2017 through 2025 (10th generation). Many owners, including myself, have encountered repeated failures where the A/C system either stops working entirely or begins to blow hot air. These issues appear to be linked to faulty components such as the condenser and evaporator, which have become known problems within the Civic community. I've also noticed that people will fix this issue, only to have it return a few years later. I got lucky when we purchased my car in 2020. We added a Honda Care package, which is still under warranty. They will replace everything without additional payment. What’s concerning is that once the vehicle is out of warranty, owners are being quoted anywhere from $1,300 to $3,000 for repairs, costs that seem excessive for a known defect affecting a major comfort and safety feature. I respectfully ask that Honda recognize this issue and provide appropriate support or reimbursement options for affected customers, especially considering the pattern and volume of complaints. Please let me know how Honda intends to address this concern and if there are any extended warranties or recall programs currently in place for the affected A/C components. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Honda Civic. The contact stated while driving 40 MPH, the air conditioner was blowing out hot air, and there was steam coming out of the passenger's side air conditioner vents. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where freon was added to the air conditioner system service port, and the contact was informed that there was no leak. The contact stated that the failure recurred a month later. The vehicle was then taken to the dealer, where it diagnosed that the air conditioner condenser had failed and needed to be replaced. The contact stated that the vehicle was repaired twice and was currently in the process of being repaired a third time. The contact related the failure to Technical Service Bulletin Number: 19-091(Warranty Extension: 2016-21 Civic A/C Condenser). The manufacturer was notified of the failure, and informed the contact that the failure would be recorded. The failure mileage was approximately 58,000.

The A/C system failed due to contamination from the ac condenser and compressor shaft seal leaking. It was inspected at Hardin Honda dealership and confirmed these systems were leaking and the entire system was contaminated. My vehicle is available for inspection upon request. My safety is put at risk because the contamination can cause the engine to fail. The problem has been confirmed by Hardin Honda dealer and Honda issued two warranty extensions to fix these issues. Hardin Honda put in writing that the defect code is 6C300 and one of the two warranty extensions is under this code. Honda issued Service Bulletin 19-091 for my issue, but they are now refusing to stand behind their warranty extension. When we took it to the dealership they said our issue was not the same and that we had to pay thousands of dollars to fix the entire a/c system. The dealer said they cannot fix the two parts under warranty because the whole system is contaminated but the whole system is contaminated because of those two parts leaking. We reached out to Honda Corporation and they refuse to correlate our issue with the warranty extensions even though we have in writing from Hardin Honda that our A/C issues are the ones under the warranty. Honda issued these warranty extensions and are refusing to pay for the damages that my car is experiencing. The A/C system stopped working on 7/14/2025 and I took the car to the dealership on 7/17/2025 to get it checked out. Honda issued these warranties because

Phantom braking. Really dangerous

I bought this car from a Honda dealership in Cincinnati. I searched for this specific year and color. It had about 48k miles on it when I got it. I have only put on 14k miles now. I purchased the warranty. After a year of owning it. My paint on the plastic pieces started to chip off. The mirror is nearly completely paintless, and the door handles look bad as well. I have been trying to work with Honda. The dealership recognized this was an issue with this color. There is a class action for the white as well. The honda dealership said Honda corporate should do something about it since I haven't had this car very long. Honda corporate came back and told me that they would have only covered it in the year of 2020 which is silly because the car is a 2020. I purchased it at the end of 2023. So as soon as I got this off of the lot I was [XXX] essentially. I told them that I haven't even put that many miles on the car and they said it didn't matter. Online everywhere talks about the issues with the paint chipping on the plastics and they refuse to recognize it. I was quoted over 1000 to fix the more serious issues but another 400 more to fix everything and that was just for the parts and not the labor. The dealership service manager at Honda recognized this was a problem but corporate doesn't want to do anything about it. The issue started happening a year after I purchased it. I haven't even owned it for a full two years. Not even 14k miles on it since my purchase. Purchased the wa

Researched and found this has been a common issue with this make and model. Clutch slippage at random times when accelerating, reported to Honda dealership multiple times, stated there wasn’t any issue with vehicle and denied this was a common issue even though it has been reported by multiple owners of this year/make/model. 3-4 days ago, clutch started disengaging while driving and constantly had the burning friction smell. Fortunately I was able to get my vehicle to the dealership without having to be towed but it was a slow with lots of praying to the car gods. Now the dealership is charging me an outrageous amount to repair, even though I reported this months ago (prior to it getting this bad) and was told there wasn’t nothing wrong with it. My estimate for repairs came to just under $5k for something that should’ve been fixed when it was first reported (which probably would’ve been way less in cost to fix at that time). AND…I had to tell them what the issue was in detail because they treated me like I was stupid. This should’ve been a recall a long time ago with all the reports and complaints from so many people instead of Honda treating people like they’re stupid.

1: Fuel pump - This recall was fixed last weekend on 6/14/25. On [XXX] My vehicle stalled on a major road with my son in the car. 2: I have my [XXX] son with me most of the time. The vehicle stalled while I was driving. Myself or my son could of been very injured or worse if I wasn't able to get off the main road. The fuel gage said it was full of gas, but it wasn't moving with what miles the car said it had left. 3: N/A 4: I believe it was inspected because it states in the recall the the fuel pump impeller wasn't molded properly. 5: Yes, all of my check engine lights came on. While pushing on the gas peddle the car wouldn't move. The car started to slow down and shake. It first appeared a week after I got the recall fixed on 6/22/25 Side note: I don't currently have the documents in my possession. Its in the car at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Both fuel pumps failed and were replaced. The parts were saved for inspection upon request. My car shut down while I was accelerating on the entry ramp to a major highway. If it had not been for my skilled driving and fast thinking, a major accident with injuries would have occurred. The mechanic who fixed my car said this was the 12th one he has repaired. The vehicle was not inspected by anyone from Honda but we did save all the old parts so that it could be verified. There were absolutely no warning lights, messages or other symptoms of the problem prior to the failure. Honda has a recall for this exact problem, for this exact same car but the VIN for my car has not been released yet because they are doing it increments, apparently. What doesn't make sense is that they don't agree to accept responsibility for this recall on the cars that have broken down and been diagnosed with this recall because the VIN hasn't been released yet! This is a $1900 repair that I had to come out of pocket for and I need to be reimbursed in order to payback the money borrowed to pay for the repair. Can you somehow help with this problem. I have the receipts for the repair but don't have them with me at the office where I am sending this message. I can provide them if you need me to but the total amount paid for the repair was $1984.

My automatic Breaks that prevents me from rear ending a car keeps engaging when I am a few car lengths from another vehicle. It’s happened once yesterday and once today. Both times in heavy traffic areas. I’ve had the car for two years and this is the first time this has happened. Thankfully no one was following close behind because they may have hit me. I’m afraid this is going to happen one day when someone is too close and I’m going to get rear ended. It’s really scary and dangerous. I’m scared to drive my car.

The contact owns a 2020 Honda Civic. The contact stated that the front driver’s side door failed to open as needed. The contact stated that several attempts were needed to open the door. After investigating the failure, the contact related the failure to the steel beams inside the door. The contact stated that the failure occurred frequently. The contact had suffered rotator cuff injuries on both shoulders. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 25,000.

The evaporator in my 2020 Honda Civic failed without warning, causing the air conditioning system to stop blowing cold air. This posed a safety risk, especially in hot weather, as it affected driver comfort and increased the chance of fatigue or distraction. The issue was diagnosed and confirmed by a certified Honda dealership, whose staff acknowledged that evaporator failure is a common problem in 10th generation Civics and that Honda corporate is aware of multiple similar cases. While Honda has extended warranty coverage for other A/C components, the evaporator—despite its high failure rate—remains excluded. The repair is extremely labor-intensive and costly, often exceeding what many owners can reasonably afford, which discourages timely repairs. In many cases, the failure is due to leaking refrigerant, which not only compromises system performance but also poses an environmental hazard. There were no warning lights or messages before the failure, and the component is available for inspection upon request. I am requesting that Honda extend warranty coverage to include the evaporator and provide reimbursement for repairs due to the widespread nature, safety concerns, and environmental impact of this issue.

While making a slow right turn into a shopping plaza, I accidentally struck a median curb with only the driver’s side front tire. Despite the low speed and minimal impact, the passenger side front airbag deployed without cause, severely endangering my passenger. Aside from a flat tire, there was no damage to the body of the car. Fortunately, we were moving slowly enough to avoid injury, but had we been going any faster, it could have caused serious harm. After the incident, both front seatbelts locked, rendering the vehicle unsafe for both the driver and passenger. I later discovered that there are confirmed recalls affecting the passenger airbag system (specifically the front passenger seat weight sensor) for 2020 Honda Civics—my car’s exact make and model—but my VIN does not appear to be included, despite exhibiting the same failure. When I brought the car to a Honda dealership, I was told the recall did not apply and was quoted $10,000 in repairs for the SRS and seatbelt systems. Rather than addressing the potential manufacturing defect, I was instead hounded to trade in the vehicle. I believe this incident reflects a serious safety malfunction tied to an existing recall and deserves investigation. My vehicle may have been improperly excluded from a recall campaign affecting others with identical equipment and model specifications.

Very frequently, the brake alert system comes on while on the highway causing my vehicle to engage the braking system. This happens whether or not there is a vehicle in front of me.

While driving vehicle down the road the steering wheel sticks for a second or two then releases. This caused the car to veer off course until corrected. This has happened on a regular basis. I took it to dealership but they stated there were no recalls for the vehicle

The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue but confirmed that parts were not yet available, and to wait for the second owner notification letter to be mailed. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The passenger side seat belt light comes on when someone is sitting in the passenger seat. We have had to McGrath Honda in St Charles IL, but they say there is no recall. First time they did a diagnostic and said nothing wrong. Still came on sporadically. Took back, McGrath said they could do a diagnostic but it would cost $159. I said, you already did that. Why not change the sensor. They said we have a service bulletin that states it may be a problem, but you will have to pay to fix. I said it does not come on all the time, so obviously it is a Honda problem. Left the dealership. That was three months ago. It has started coming on again. This is ridiculous. Honda has a seat belt safety issue and refuse to address it. What can be done? Do I need to contact the Consumer Protection Agency in Illinois or the National Safety and Transportation board?

UNKNOWN

The steering wheel tightens up when going on the highway. Researching the internet it is for a lot of Honda Civic models. People in the internet call it "sticky steering wheel" & that is exactly how it feels. It is a safety concern.

Steering is very sticky and fights me to correct to center. It is especially bad at high speeds and wet road conditions. It is unsafe to have to fight my steering wheel when correcting back to straight after a curve in the road. Dealership has been notified and was dismissed as caused by wind. Alignment has been corrected and it is still an issue. No dash warning lights. Just difficulty steering on a daily basis.

I am the owner of a 2020 Honda Civic Sport, and my air conditioning system has stopped working due to a failed evaporator. A certified Honda dealer confirmed the diagnosis and quoted a high cost for repairs. After researching, I found many other Civic owners with the same issue across multiple model years (2016–2021). Honda has issued an extended warranty for the AC condenser but not for the evaporator, even though both are key components of the same system. This issue negatively impacts the comfort and safety of the vehicle, especially in hot climates, and appears to be widespread. I believe it warrants investigation and possibly a broader warranty extension or recall.

At high speeds and exceptionally worse during rainy weather, my steering is very sticky and fights me to maintain my lane. It is tough to make micro adjustments to stay straight and it sticks harder making a curve and coming back to straight. I have made my concerns with my dealership who said they felt it but blamed it on high winds at the time. It has not been rectified in non windy weather. It feels very unsafe while driving highway speeds. There are several of the same complaints from the same make and model year of this car on many forums

The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I received notice of the recall for my car more than six months ago, and since then, I have been trying to schedule an appointment at the Honda dealership in Paramus, NJ. However, they always tell me that the replacement part is unavailable and that they will call me back. It has now been at least six months, and my car is losing power and consuming more fuel than usual. For my safety and the safety of others, I request that this issue be resolved as soon as possible. Thank you.

Was driving and vehicle broke down. Pulled a code P0087 which has to do with fuel pressure and do to all the fuel pump recall and everyone else’s experience, I believe the 2020 ex civics need to be recalled as well. Put my life in danger breaking down while diving down the road.

The car gets wet in the floor area after it rains. took to dealer and said it was p/S issue. the car is 5 years old, yet now there is mold on the floor carpet due to the water damage.

2020 Honda Civic EX-L Bought In 2021, December 2024 car has 102K miles and transmission went out. No warning at all, in the middle of highway. It's now Febuary 2025 a used transmission provided under the power train warranty got installed. That transmission is also failing on the vehicle. Dealership service manager doesn't know what the problem is nor why it is showing failure. I have no update on repair as of now. My only options were to trade in or buy a brand new $10k transmission out of pocket. HIGHLY disappointed and stressed out. - Regular maintenance/service on vehicle performed at shop. - All documentation was provided to dealership and warranty, all documents were accepted. - vehicle never gave me a warning of any failure. - No car, no rental, no replacement. ***dealership and warranty have not provided any information in writing or documentation as requested.

The car cuts off while driving

After about twenty minutes of driving the vehicle, the steering wheel will become notchy and sticky feeling, making it hard to perform slight adjustments in the steering while driving in a straight line. This sticky steering feeling causes me to overcorrect in my steering because I am forced to fight the steering wheel. This becomes a larger issue at highway speeds, as this sticky steering issue can make it hard to keep the vehicle in a straight line which poses a safety concern for me and other drivers on the road. My vehicle has not been inspected by anyone. I am open to having my vehicle inspected for this issue. My vehicle has around 54,000 miles.

I believe my car is affected by this recall and although it isn't showing up by my vin number, I am experiencing braking issues that cause the pedal to bounce while braking and it is getting worse by the day. NHTSA RECALL NUMBER:23V-458 MFR CAMPAIGN ID:VEU CAMPAIGN DESCRIPTION:2020-21 Civic Master Cylinder Mounting Inspection Safety Recall RECALL DATE:06/29/2023 RECALL STATUS:17 Character VIN Required SUMMARY: American Honda Motor Co., Inc. (Honda) is recalling certain 2020-21 model year Civic vehicles. The brake master cylinder may have been improperly fastened to the brake booster assembly during production, resulting in loose or missing tie rod nuts. During application of the brake pedal, the tie rod studs may break, leading to the brake master cylinder separating from the brake booster assembly and a failure to comply with Federal Motor Vehicle Safety Standards (FMVSS) 135 - Light vehicle brake systems.

While driving on interstate highway, main dash display went almost completely dark. Could not see speed, warning lights, gas gauge, engine temp, etc. Pulled over to check out problem and "push to start" button would not turn off engine. It did on second try. Dealer diagnosed fault in gauge control module. Must be replaced.

The vehicle’s emergency braking system randomly applies the brakes even when the front is not obstructed. Front sensors are kept clear of any debris, dirt, or bugs. I went to Honda of El Cajon in El Cajon, Ca and they could not help me even though the service advisor admitted that another Honda CR-V driver had the same problem the same day. This is a safety concern as my car has applied he brakes while on the freeway and at stop signs at random. Honda has failed to acknowledge the issue.

The steering wheel will often stick while turning at high speeds on the high way, causing forceful correction of the steering wheel for it to un stick. This also happens at moderate speeds on city roads. The force required to unstick the steering wheel can cause sharp swerving motions with the car. This can be unsafe.

Today my 19 year old daughter was driving and her car just died in the middle of the road. And it wouldn’t start back up. It finally did start and she was able to pull over out of traffic. This is a huge safety issue and about the 20th time this has happened to my daughter. It is maybe even happen more. I fill out one of these reports every time and I don’t feel like my voice is heard or that anybody cares. One of these times somebody is going to hit my daughter and I hope she doesn’t die due to an accident. This is a huge safety issue and I know there is a safety recall on fuel pumps. Just not my daughter‘s model. She needs this fuel pump fixed and replaced and Honda needs to pay for it. Every other 2020 Honda has a fuel pump recall except my daughter’s model and I think that this issue happening about 20 times warrants a recall. Would Honda rather fix the fuel pump or have somebody get into a serious accident because they didn’t. We don’t have the money to just buy another car or pay to get it fixed as it is expensive and I know that other cars are being fixed for free under the recall. If this is the wrong site to to bring this issue forward and have something be done please somebody let me know so I can address the correct people. Like I said I have filled this out about 20 times and nobody has ever contacted me or got back to me.

On January of 2024 I received a letter from Honda informing me that my vehicle was affected by a recall regardimg a seat sensor of the airbag. I contacted the dealership to get the recall fixed because my vehicle is used for a car rental business and with the recall I am not able to operate the vehicle for rental purposes. I was told by my local dealer that if my dash oard light is not on they cannot fix it. I called several times for several months, the last time being today, December 09, 2024. Basically, I received the letter to notify me of tje recall, bit the dealer will not fix it. The recall description is provided below. Manufacturer Safety-related recall issued NHTSA #24V-064 Recall #ZHF 2020-21 Civic Seat Weight Sensor Safety Recall

Steering sticks to one side, especially at highway speeds. For example, if you're going around a left hand curve, you can let go of the wheel and the car will continue turning left. When changing the steering direction at highway speeds, especially to maintain lane position, the steering initially has high resistance, then seems to suddenly release and the vehicle darts to the side. Confirmed that no driver assist was active when seeing this behavior. Have not taken it in to be examined, no warning lamps or messages.

Honda Motor Co. has not made replacement parts available. This recall is 8 months old, is a severe safety risk and dealers are unable to provide any estimates for when parts will be available. Although we have received a letter stating parts are available dealers tell us to call on Monday to see if replacement parts have been received. For an IMPORTANT SAFETY RECALL, this situation is untenable.

Received 2 letters regarding fuel pump module and that parts are now available. However, contacted 3 dealerships and Honda National and now being told parts are unavailable till end of the year. Though I have option to have part replaced elsewhere are reimbursed for only part of expense. Problem ongoing since February 2024. I feel Honda is dropping the ball on this safety recall and someone needs to step in to ensure Honda complies and corrects issue asap and not make consumers wait another 10 months.

The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Clutch has begun slipping very badly at 40,000 miles, sometimes to the point of not being able to accelerate. It is worse at highway speeds. There is a known service bulletin 22-017 outlining this issue. According to the VIN, this vehicle was assembled in the Alliston, Ontario, Canada plant and further online research has found multiple others having the same issue on vehicles from the same plant.

I am writing to formally express my concern regarding a malfunction with the fuel pump in my vehicle, 2020 Honda Civic. The fuel pump almost failed, leading to unknown issues with the vehicle's operation. I can provide access to the vehicle for inspection at your convenience. This malfunction almost put my safety and the safety of others at risk. The vehicle almost stalled unexpectedly while stationary, creating a hazardous situation. The issue has been confirmed by an independent service center, where they noted the possible fuel pump's failure as the primary cause of the problems I've experienced. The vehicle has not yet been inspected by the manufacturer but I am prepared to facilitate this immediately. Prior to the attempted failure, I noticed a few warning symptoms, including sporadic engine sputtering. These symptoms first occurred approximately yesterday October 14th, 2024 at 9:36am. I would appreciate your prompt attention to this matter and look forward to your response regarding the next steps to resolve this issue.

CMBS automatically and unexpectedly deploys for no reason: there is no car or obstacle in front of the car. This has happened multiple times. I have taken the car to the dealer twice with this complaint and they were unable to duplicate the issue, so I was told they couldn't find anything wrong. I now disable the system each and every time I start the car because if I don't, I foresee a circumstance when freeway driving that I would be severely rear-ended, causing me major injury, or even death.

Once again while driving on the interstate at highway speed the car lost power and then died. At first it wouldn’t start and then finally did where it could be slowly driven to an exit for safety. I 100% think this vehicle needs included in the fuel pump recall! This is probably the 30th time it has done this. This is my 19 year old daughter’s car and it is very unsafe. We bought a Honda because we heard they are very good and safe and reliable cars. This hasn’t proven to be that! We can’t afford to just get another car or pay to have it fixed. I know there are many other Hondas with this recall in effect! Add this VIN number. I have reported this issue multiple times! Do better Honda and fix my daughters car before she gets in an accident that could injure or even kill her!

My fuel pump was causing some engine stalling and poor acceleration. It did not cause a breakdown but it could lead to flow disruptions of fuel, leading to potential breakdowns and costly repairs if not addressed promptly.

The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

See attached document for complaint

Electronic power steering was checked at Honda Jeff Wyler.Cost me $179.00. They are charging me $3200.00 and I have to fix this because this has been going on for a yr and has become increasingly difficult to drive. I am fixing it this week, with our savings.The steering sticks and then over corrects constantly. I am an UBER DRIVER, so driving others. Someone asked me if I was ok because they saw the jerking and was concerned. No warning lights. I searched Google and saw the beginning of a class action for the 2022 and 2023 civic. But not for 2020. We have to do something before I risk my and others lives. Another concern is that my wife and 2 daughters have 2020 Hondas as well. The cost is extremely high for cars that normally take 6 yrs to pay for. We are [XXX] and don't have an income that can easily afford this. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)