2007 Holiday Rambler Neptune

Routine

Owners filed 6 complaints about this vehicle with federal regulators, most often about the suspension › rear. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Suspension › Rear2
000
Suspension › Rear › Springs › Leaf Spring Assembly1
000
Suspension1
000
Service Brakes, Air › Antilock1
000
Equipment1
010

2 safety recalls

Part 573 reports
Equipment › Recreational Vehicle/Trailer07V404000
Filed Sep 6, 2007630 vehiclesMonaco Coach Corporation

Defect. ON CERTAIN MOTOR HOMES EQUIPPED WITH ATWOOD SEALED BURNER RANGES, THE RANGE AND SLIDE-IN BURNER TUBES LEADING FROM THE GAS MANIFOLD TO THE BURNER HEADS HAD A DEPRESSION OR 'KINK' IN THE EXTERIOR BEND RESTRICTING PROPER AIRFLOW AND GAS MIXTURE.

Risk. THIS CONDITION COULD RESULT IN CARBON MONOXIDE POISONING.

Remedy. MONACO IS WORKING WITH ATWOOD TO HAVE THE TUBES REPLACED ON THESE RANGES. THE RECALL BEGAN ON DECEMBER 14, 2007. OWNERS MAY CONTACT ATWOOD AT 1-800-348-7418 OR MONACO AT 1-800-685-6545.

Electrical System › Instrument Cluster/Panel07V016000
Filed Jan 24, 2007171 vehiclesMonaco Coach Corporation

Defect. ON CERTAIN MOTOR HOMES, AN INCORRECT SCREW WAS USED TO INSTALL THE BLACK AND WHITE CRT BACK-UP MONITOR IN THE DASH. THE INCORRECT SCREWS ARE 1/4" LONGER THAN SPECIFIED AND MAY CONTACT A PC BOARD INSIDE THE MONITOR WHICH COULD POTENTIALLY HIT A HIGH VOLTAGE CIRCUIT ON THE PC BOARD OF APPROXIMATELY 10,000-13,000 VOLTS.

Risk. IF THE SCREW MAKES CONTACT WITH THE HIGH VOLTAGE TRACER ON THE PC BOARD AND SOMEONE WOULD TOUCH THE SCREW HEAD WHILE THE POWER IS ON, AN ELECTRICAL SHOCK COULD OCCUR CAUSING INJURY.

Remedy. DEALERS WILL INSPECT THE BACK-UP MONITOR TO VERIFY THE OPERATION OF THE MONITOR FREE OF CHARGE. IF THE MONITOR IS OPERATING PROPERLY, THE REPAIR WILL CONSIST OF REPLACING THE INCORRECT SCREW WITH THE SPECIFIED SCREW AND TESTING FOR PROPER OPERATION. IF THE MONITOR IS NOT OPERATING PROPERLY ON INITIAL INSPECTION, THE MONITOR WILL BE REPLACED USING THE CORRECT SCREW. THE RECALL BEGAN ON FEBRUARY 9, 2007. OWNERS MAY CONTACT MONACO AT 877-332-9239.

What owners reported

Newest filings
EquipmentFire
Filed Jul 26, 2013AL

TL* THE CONTACT OWNS A 2007 HOLIDAY RAMBLER NEPTUNE XL RV EQUIPPED WITH A NORCOLD REFRIGERATOR, MODEL NUMBER: 6210IMSS. THE CONTACT STATED THAT THE REFRIGERATOR OVERHEATED AND LEAKED AMMONIA. THE AMMONIA ATE THROUGH THE PIPES AND ALMOST BECAME HOT ENOUGH TO CAUSE A FIRE. THE CONTACT WAS ABLE TO STOP THE LEAK AND PREVENT THE FIRE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE MODEL WAS NOT UNDER RECALL. THE FAILURE OCCURRED AT THE CONTACT'S HOME. THE REFRIGERATOR WAS BEEN REMOVED AND HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 50,558. UPDATED 8/19/13, *CN THE CONSUMER WAS ADVISED TO HAVE A HIGH TEMP. SWITCH INSTALLED IN THE RV. THE CONSUMER COMPLIED. HOWEVER, THE RV STILL CAUGHT ON FIRE, BUT ONLY BRIEFLY. HER HUSBAND WAS ABLE TO PUT IT OUT BEFORE ANY SEVERE DAMAGE OCCURRED.

Suspension
Filed Sep 24, 201223,712 milesNY

TRAVELING ALONG RT 89 IN NEW HAMPSHIRE COULD HEAR RUMBLING NOISE AND WHEN WE GOT TO RT 4 IN VERMONT THE REAR END DROPPED AND STARTED DRAGGING ON THE ROAD. AFTER CHECKING BOTH REAR SWING ARMS SNAPPED AT THE REAR AXLE. IF THIS HAD HAPPENED WHILE DRIVING 60 - 65 MPH ON INTERSTATE RT 89 WE COULD HAVE BEEN HURT OR KILLED. AFTER CHECKING WITH ROADMASTER, NOW OWNED BUY NAVISTAR, THERE IS A NEW AND IMPROVED SWING ARM KIT THEY ARE WILLING TO SELL YOU AT $1749 PLUS SHIPPING. *TR

Suspension › Rear › Springs › Leaf Spring Assembly
Filed Mar 19, 201023,632 milesPA

TL* THE CONTACT OWNS A 2007 HOLIDAY RAMBLER NEPTUNE. THE CONTACT STATED THAT THE REAR LEAF SPRING ASSEMBLY BROKE OFF OF THE MOTOR HOME. HE CONTACTED THE MANUFACTURER WHO STATED THAT THIS IS THE SAME FAILURE THAT WAS RECALLED ON THE 2002-2005 MODELS. THE CAMPAIGN NUMBER IS 05V053000. THE FAILURE MILEAGE OF THE VEHICLE WAS 23632 AND THE CURRENT MILEAGE WAS 23632.

Suspension › Rear
Filed Dec 15, 200910,200 milesNC

I OWN A 2007 MODEL HOLIDAY RAMBLER NEPTUNE MOTORHOME MANUFACTURED BY MONACO COACH CORPORATION. I READ A SERVICE BULLETIN IN A CAMPING MAGAZINE AND FOUND OUT THAT THE REAR TRAILING ARMS ON MY MOTORHOME WERE FAILING DUE TO INADEQUATE STRENGTH. UPON READING THIS, AND FURTHER INVESTIGATION, I DETERMINED FOR MY FAMILIES SAFETY THAT I NEEDED TO HAVE THE TRAILING ARMS REPLACED. MY MOTORHOME SHOULD STILL BE UNDER THE FACTORY CHASSIS WARRANTY, BUT BECAUSE OF BANKRUPTCY IN 2009 THEY DID NOT HAVE TO HONOR THE WARRANTY. THEREFORE THE $3,000.00+ EXPENSE FELL ONTO MY SHOULDERS. I AM VERY DISAPPOINTED THAT A COMPANY CAN JUST FILE BANKRUPTCY AND THEN JUST WALK AWAY FROM ANY BAD PROBLEMS THEY MAY HAVE HAD. FORTUNATELY, NO ONE IN MY FAMILY WAS INJURED OR WORSE BECAUSE OF SOMEONE'S STUPIDITY. I HAVE RETAINED THE OLD TRAILING ARMS IN HOPES THAT MY INSURANCE COMPANY WILL BE WILLING TO HELP WITH SOME OF THE EXPENSE. PLEASE CHECK INTO THIS SITUATION AND SEE IF ANYTHING CAN BE DONE TO HELP THE THOUSANDS OF PEOPLE THIS IS HURTING FINANCIALLY AND PROBABLY PHYSICALLY. *TR THANK YOU

Suspension › Rear
Filed Oct 19, 200920,500 milesOK

TL* THE CONTACT OWNS A 2007 HOLIDAY RAMBLER NEPTUNE. WHILE DRIVING 65 MPH HE APPLIED PRESSURE TO THE BRAKE PEDAL, AND THEN THE RV BEGAN TO FISH-TAIL. THE RV WAS TAKEN TO THE DEALERSHIP AND THE TECHNICIAN CONCLUDED THAT BOTH TRAILING ARMS NEEDED TO BE REPLACED BECAUSE THEY HAD FRACTURED. THE CURRENT AND FAILURE MILEAGES WERE 20500. UPDATED 11/18/09. *LJ UPDATED 11/19/09

Service Brakes, Air › Antilock
Filed Jan 30, 2007760 milesMD

BRAKE PULSATION FROM 40 MPH AND ABOVE, SEVERITY INCREASES WITH SPEED, EXTENDED STOPPING DISTANCE FOR A 30,000 POUND VEHICLE. BURNING SMELL COMING FROM BRAKES WHEN STOPPED. *JB

6 of 6 complaints, reproduced as filed.

Across model years

Worst on record: 2007
YearComplaintsRecallsFiresDeathsAssessment
20110400Routine
20100400Routine
20090200Routine
20081100Routine
2007 — this page6210Routine
20064100Routine
20054100Routine
20045200Routine
20034400Routine
20023310Routine

Compare every Neptune year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 6, 2007. Source: NHTSA Office of Defects Investigation.