2004 Holiday Rambler Neptune

Routine

Owners filed 5 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Suspension2
000
Suspension › Rear › Springs › Leaf Spring Assembly1
000
Suspension › Rear1
000
Engine and Engine Cooling › Cooling System › Radiator Assembly1
000

2 safety recalls

Part 573 reports
Suspension › Rear › Springs › Leaf Spring Assembly05V053000
Filed Feb 14, 20052,827 vehiclesMonaco Coach Corporation

Defect. ON CERTAIN CLASS A MOTOR HOMES, THE SPACER PLATE UNDER THE TRAILING ARMS HAD A TRANSVERSE WELD WHICH CREATES A HEAT RISER AND CAUSE THE TRAILING ARMS TO CRACK.

Risk. THIS COULD CREATE ROUGH DRIVING CONDITIONS AND DAMAGE TO REAR SUSPENSION SYSTEM. THE DRIVER COULD LOOSE CONTROL OF THE MOTORHOME AND A CRASH COULD OCCUR WITHOUT PRIOR NOTICE.

Remedy. DEALERS WILL INSPECT THE REPLACE THE TRAILING ARMS FOR CRACKS AND REPLACING THE TRAILING ARMS AND U-BOLTS IN THE REAR SUSPENSION OF THE MOTORHOMES FREE OF CHARGE. THE RECALL BEGAN ON MARCH 29, 2005. OWNERS MAY CONTACT MONACO AT 1-800-685-6545.

Suspension › Front04V038000
Filed Jan 28, 20042,156 vehiclesMonaco Coach Corporation

Defect. ON CERTAIN MOTORHOMES, THE I-BEAM LEAF IMITATOR IN THE FRONT AXLE SUSPENSION COULD CRACK AND BREAK DUE TO AN INADEQUATE WELDING PROCESS.

Risk. THE I-BEAMS ON THE FRONT AXLE AND THE PANARD BRACKET ON THE REAR AXLE COULD CRACK AND BREAK CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL REPLACE THE ORIGINAL I-BEAM. ALSO, DEALERS WILL WELD THE STIFFENERS FROM THE PANARD BAR BRACKET TO THE CENTER DIFFERENTIAL OF THE REAR AXLE HOUSING. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT MONACO AT 1-877-466-6226.

What owners reported

Newest filings
Suspension
Filed Oct 3, 202486,000 milesCA

The contact owns a 2004 Holiday Rambler Neptune built on a Roadmaster chassis. The contact stated while driving approximately 30 MPH, the RV was swaying in the lane and the steering wheel shifted position and was horizontal. The contact stated no warning light was illuminated. The contact stopped the RV and observed that the rear bumper was almost touching the road surface and the rear passenger side tire was almost touching the wheel well. The contact called an independent mechanic who drove to the location of the RV and examined the RV and determined that the rear suspension and rear axle had fractured and needed to be replaced. The contact had the RV towed to an independent mechanic however, the RV was not diagnosed or repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 05V053000 (Suspension). The manufacturer was informed of the failure. The failure mileage was approximately 86,000.

Suspension
Filed Jun 2, 201356,100 milesNC

EMBARKED ON A ROAD TRIP AT APPROXIMATELY 9:30 AM AFTER TRAVELING ABOUT 4 MILES THE ENTIRE MOTORHOME WENT INTO A VIOLENT AND SEVERE SWAYING MOTION. I SLOWED THE VEH AND PULLED TO SHOULDER OF THE ROAD, INSPECTED ALL TIRES, NOTHING APPARENT OR OBVIOUS. USED A CREEPER TO INSPECT UNDER VEH SUSPENSION UNABLE TO DETECT A PROBLEM. RESORTED TO INTERNET WITH DESCRIPTION OF INCIDENT AND DISCOVERED A POTENTIAL CAUSE. ARMED WITH INFORMATION GARNERED FROM SEVERAL WEB SITES. THE PROBLEM WAS QUICKLY DETECTED. THE LEFT REAR TRAILING ARM WAS CRACKED, COMPLETELY INTO TWO PIECES AT THE U BOLT AREA IN FRONT OF THE AXEL. I HAVE DRIVEN THIS MOTORHOME OVER 24000 MILES AND MAINTAIN IT WELL. OWNING THIS VEHICLE FOR OVER FIVE YEARS I AM SURPRISED THAT I HAVE NEVER RECEIVED A RECALL NOTICE. MY PRIOR INTERNET INQUIRIES DONE SHORTLY AFTER PURCHASE NEVER INDICATED A PROBLEM. APPARENT THIS INFORMATION IS LEFT TO THE OWNER TO FIND OUT ON THEIR OWN AT THE RISK OF PERIL TO ANYONE ON THE HIGHWAY THAT HAPPENED TO BE NEAR AN INCIDENT. *TR

Suspension › Rear
Filed Mar 18, 201132,524 miles00

FOUND BOTH REAR TRAILING ARMS TO BE CRACKED UPON INSPECTION. REPLACED BOTH ARMS TO CORRECT PROBLEM. OLD ARMS WERE CRACKED TO A POINT WHERE TOTAL FAILURE WAS EMINENT. *TR

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Nov 6, 200714,654 milesCA

WITH ONLY 14,000 MILES ON VEHICLE THE ALUMINUM RADIATOR BEGAN LEAKING WHERE THE CORE IS ATTACHED TO THE TANK. MANUFACTURE HAS SINCE REPLACED ALUMINUM WITH STEEL RADIATORS BUT WOULD NOT AGREE TO PAY FOR ANY OF THE REPLACEMENT SINCE THE WARRANTY TIME HAS EXPIRED. I HAVE TALKED TO OTHER PEOPLE WITH THE SAME TYPE OF MOTOR HOME THAT ARE HAVING LEAKS ALSO. I FEEL THIS IS A TREND AND MAYBE SHOULD BE INVESTIGATED FOR INSTALLING FAULTY RADIATORS IN THESE UNITS. RADIATORS SHOULD LAST LONGER THAN 14,000 MILES. *TR

Suspension › Rear › Springs › Leaf Spring Assembly
Filed May 12, 2005CO

CONSUMER LETTER REGARDING VEHICLE SAFETY DEFECT SERVICE BULLETIN RECALL CAMPAIGN 05V053000. *MR

5 of 5 complaints, reproduced as filed.

Across model years

Worst on record: 2007
YearComplaintsRecallsFiresDeathsAssessment
20110400Routine
20100400Routine
20090200Routine
20081100Routine
20076210Routine
20064100Routine
20054100Routine
2004 — this page5200Routine
20034400Routine
20023310Routine

Compare every Neptune year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 14, 2005. Source: NHTSA Office of Defects Investigation.