Owners filed 1 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System
1
0
0
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2 safety recalls
Part 573 reports
Equipment › Recreational Vehicle/Trailer22V591000
Filed Aug 8, 20225,446 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Elk Ridge, Fuel, Milestone, North Trail, 2022-2023 Big Horn Traveler, Gravity, Lithium, Mallard, Pioneer, Prowler, Road Warrior, Sundance, Torque, and Trail Runner travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Risk. An awning that drops or extends beyond normal operation can increase the risk of injury.
Remedy. Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed by September 8, 2022. Owners may contact Heartland customer service at 1-877-262-8032.
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Lines and Fittings22V432000
Filed Jun 17, 202212,285 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Gravity, Sundance, Big Country, Big Horn, Big Horn Traveler, Elkridge, Fuel, North Trail, Landmark, Lithium, Milestone, Torque, Trail Runner, Pioneer, Prowler, and Road Warrior travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Risk. A gas leak in the presence of an ignition source can increase the risk of a fire.
Remedy. Dealers will inspect and replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 29, 2022. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.67.
What owners reported
Newest filings
Electrical System
Filed May 24, 2025NC
My 2022 Heartland Pioneer BH270 Travel Trailer experienced multiple electrical failures of the DC power system between October 2024 and April 2025. The converter and battery had to replaced twice. The original auto reset circuit breaker, and replacement auto reset circuit breaker, and a resettable circuit break were all replaced due to overload from the DC power system tripping the breaker. The ultimate cause of the electrical failure was found to be the wire connecting the travel trailer battery to the converter inside the unit had been installed improperly by the manufacturer. The wire has been installed around the strap for the fresh water tank. This installation improperly aligned the wire with the slide out mechanism causing the wire to be pinched each time the slide out was operated. This resulted in the wire sheathing degrading and shorting the wire. Electrical arcing occurred which melted the sheathing of the wire, fraying of the exposed wire, and corrosion of the exposed wire. This could have led to an electrical fire of the travel tailor at any moment the battery was connected and current attempting to run through the electrical system of the travel trailer.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 8, 2022. Source: NHTSA Office of Defects Investigation.