2020 Heartland Pioneer

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 2 times.

Most common 2020 Heartland Pioneer problems

1 of the 1 complaints (100%) are about the electrical system.

Component	Reports		Crashes	Fires	Injuries
Electrical System	1		0	0	0

2 safety recalls

Part 573 reports

Equipment20V084000

Filed Feb 13, 2020487 vehiclesHeartland Recreational Vehicles, LLC

Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020 Bighorn Traveler, Elkridge, Milestone, and Pioneer Fifth Wheel trailers. The smoke detector may be incorrectly located in the bedroom.

Risk. In the event of a fire, the smoke detector may not provide adequate warning for the occupants to be able to escape safely, increasing the risk of injury.

Remedy. Heartland will notify owners, and dealers will either relocate the detector or add an additional one, free of charge. The recall began May 11, 2020. Owners may contact Heartland customer service at 1-877-262-8032.

Electrical System › Wiring19V525000

Filed Jul 12, 20195,598 vehiclesHeartland Recreational Vehicles, LLC

Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Bighorn Traveler, 2016-2020 Elkridge, Elkridge Ex, 2019-2020 Milestone, 2017-2018 North Peak, 2016-2017 Oakmont, 2017-2020 Pioneer FW, 2016-2018 Prowler FW, 2017-2019 Sundance and Sundance XLTFW trailers. The A/C electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.

Risk. Overheating of the connection can increase the risk of a fire.

Remedy. Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47.

All 2 campaigns on file, newest first.

What owners reported

Newest filings

Electrical System

Filed May 10, 2021TX

TL* THE CONTACT OWNS A 2020 HEARTLAND PIONEER RV. THE CONTACT STATED WHILE THE RV WAS STATIONARY, AN ELECTRICAL WIRE SHORTED OUT CAUSING THE ELECTRICAL COMPONENTS IN THE RV TO FAIL TO OPERATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE RV WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENTIRE ELECTRICAL WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

All 1 complaints, reproduced as filed.

Across model years

Worst on record: 2022

Year	Complaints	Recalls	Assessment
2024	0	1	Routine
2023	0	2	Routine
2022	2	2	Routine
2021	0	1	Routine
2020 — this page	1	2	Routine
2019	1	6	Routine
2018	2	4	Routine
2017	1	1	Routine
2016	1	0	Routine
2015	0	1	Routine
2014	0	1	Routine
2013	0	1	Routine

Compare every Pioneer year →

Other Heartland models

All Heartland models →

Cyclone 65 Bighorn 47 Sundance 19 Mallard 16 Big Country 15 Road Warrior 11 Landmark 10 Elkridge 9 Trail Runner 8 North Trail 7

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 13, 2020. Source: NHTSA Office of Defects Investigation.