2019 Heartland Pioneer

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the structure. It has been recalled 6 times.

What fails
ComponentReportsCrashesFiresInjuries
Structure1
000

6 safety recalls

Part 573 reports
Equipment › Recreational Vehicle/Trailer › Lpg Systems21V428000
Filed Jun 4, 202122,326 vehiclesHeartland Recreational Vehicles, Llc

Defect. Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Risk. Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy. Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

Electrical System › Wiring19V525000
Filed Jul 12, 20195,598 vehiclesHeartland Recreational Vehicles, Llc

Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Bighorn Traveler, 2016-2020 Elkridge, Elkridge Ex, 2019-2020 Milestone, 2017-2018 North Peak, 2016-2017 Oakmont, 2017-2020 Pioneer FW, 2016-2018 Prowler FW, 2017-2019 Sundance and Sundance XLTFW trailers. The A/C electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.

Risk. Overheating of the connection can increase the risk of a fire.

Remedy. Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47.

Visibility18V852000
Filed Nov 30, 2018847 vehiclesHeartland Recreational Vehicles, Llc

Defect. Heartland RV (Heartland) is recalling certain 2019 Heartland Elk Ridge, Milestone, Elk Ridge Express, Pioneer, Sundance, and Sundance XLT fifth-wheel recreational trailers. The forward reflectors on one or both sides may not have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk. If the reflectors are missing, the trailer may have reduced visibility to other drivers, increasing the risk of a crash.

Remedy. Heartland will notify owners, and dealers will install the missing reflectors, free of charge. The recall began December 26, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.43.

Suspension › Rear › Axle › Non-powered Axle Assembly18V819000
Filed Nov 20, 201853 vehiclesHeartland Recreational Vehicles, Llc

Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Pioneer and Prowler recreational trailers, built on D28H, D35, D40 or D44 trailer axles. The inner hub bearings may not have been sufficiently greased, which can cause the bearings to overheat and fail.

Risk. If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.

Remedy. Heartland will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began December 7, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.42.

Equipment › Recreational Vehicle/Trailer › Lpg Systems › Lines and Fittings18V760000
Filed Oct 29, 2018368 vehiclesHeartland Recreational Vehicles, Llc

Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Pioneer recreational trailers, model BH280. A flexible liquid propane (LP) hose was installed on the outside cooktop running into the firebox of the stove instead of a rigid metal tube supply line.

Risk. Heat from the cooktop can damage the hose, increasing the risk of a fire.

Remedy. Heartland will notify owners, and dealers will replace the flexible LP hose inside the firebox with a rigid metal one, free of charge. The recall began November 16, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.41.

Suspension › Rear › Axle › Non-powered Axle Assembly18V634000
Filed Sep 21, 2018622 vehiclesHeartland Recreational Vehicles, Llc

Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Mallard, Pioneer, Sundance XLT, Wilderness, North Trail, Prowler and Trail Runner travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

Risk. The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.

Remedy. Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 9, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.40.

What owners reported

Newest filings
Structure
Filed Aug 29, 2019OH

2019 HEARTLAND PIONEER. CONSUMER WRITES IN REGARDS TO MULTIPLE DEFECTS NOTICED AFTER THE PURCHASE OF RV. *LD THE CONSUMER STATED THE UPON DELIVERY OF THE VEHICLE THERE WAS WATER DAMAGE THAT CAUSED MOLD AND ROTTED FLOORING AND VINYL THE AC HAD TO BE REPAIRED 3 TIMES, AND THE FAUCET HAD TO BE REPAIRED TWICE. THERE WAS PAINT SPLATTERED IN PLACES IT SHOULD NOT HAVE BEEN AND THE VINYL AND WOOD WAS POORLY CUT. *JS

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2018
YearComplaintsRecallsFiresDeathsAssessment
20240100Routine
20230200Routine
20221200Routine
20210100Routine
20201200Routine
2019 — this page1600Routine
20182400Routine
20171100Routine
20161000Routine
20150100Routine
20140100Routine
20130100Routine

Compare every Pioneer year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 4, 2021. Source: NHTSA Office of Defects Investigation.