2017 Heartland Pioneer

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Suspension1
000

1 safety recall

Part 573 reports
Electrical System › Wiring19V525000
Filed Jul 12, 20195,598 vehiclesHeartland Recreational Vehicles, Llc

Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Bighorn Traveler, 2016-2020 Elkridge, Elkridge Ex, 2019-2020 Milestone, 2017-2018 North Peak, 2016-2017 Oakmont, 2017-2020 Pioneer FW, 2016-2018 Prowler FW, 2017-2019 Sundance and Sundance XLTFW trailers. The A/C electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.

Risk. Overheating of the connection can increase the risk of a fire.

Remedy. Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47.

What owners reported

Newest filings
Suspension
Filed Jun 5, 2021WI

When we got the trailer we started going through tires. We replaced 4 or 5 tires. The RV ran out of the one year warranty. We took the vehicle to an RV dealer and found out the axles were bent. I contacted CampingWorld and they told me to pound sand. IT was not there problem. We had the axles replaced with the manufacturer’s specified axles. We then broke a leaf spring. We took the camper in again, and the axles are BOWED which means there is too much weight on the axles. We had the camper weighed. It weighs 6800 pounds. The axles are rated for 3500 EACH or 7000 pounds. The brochure that comes with the camper says that it weighs 6175. I do not believe that. We do not have a lot in the camper. The camper is rated at 6900 pounds per the manufacturer. WE now have to pay for bigger axles, leaf springs, tires,brakes, etc. This is the second time we have had to do this. Now imagine if you put your clothes in, plus some pots and pans, then load up the fresh water tank which is 41 gallons and have water in the grey and black tanks which are 35 gallons each. You would be way OVER the 7000 pounds on the axles. The 6800 pounds that we weigh is with all the tanks EMPTY. That is a static load. They are putting on axles that are too small for the RV.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2018
YearComplaintsRecallsFiresDeathsAssessment
20240100Routine
20230200Routine
20221200Routine
20210100Routine
20201200Routine
20191600Routine
20182400Routine
2017 — this page1100Routine
20161000Routine
20150100Routine
20140100Routine
20130100Routine

Compare every Pioneer year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 12, 2019. Source: NHTSA Office of Defects Investigation.