Owners filed 7 complaints about this vehicle with federal regulators, most often about the structure. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Structure | 2 | 0 | 0 | 1 | |
| Fuel System, Gasoline | 2 | 1 | 1 | 1 | |
| Tires | 1 | 0 | 0 | 0 | |
| Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings | 1 | 0 | 0 | 0 | |
| Equipment Adaptive/Mobility | 1 | 0 | 0 | 0 |
TL* THE CONTACT OWNS A 2003 HARLEY DAVIDSON SOFT TALE DEUCE MOTORCYCLE. WHILE EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE FUEL LINE WAS CAUSING FRICTION TO THE INNER FUEL TANK AND BORE SEVERAL HOLES IN THE FUEL LINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FUEL LINES WERE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 30,000. UPDATED 06/05/12 *BF THE CAM TENSIONER WEAR BLOCK FAILED.
MOST OF THE HARLEY DAVIDSON MOTORCYCLES HAVE THE PASSENGER FOOTREST RIGHT BESIDE OR OVERTOP OF THE EXHAUST. THIS HAS CAUSED ME TO ACTUALLY BURN THROUGH MY PROTECTIVE BOOTS I WEAR. I HAVE NOT BEEN INJURED YET, BUT SHOULD A CHILD OR PERSON WHO DOES NOT WEAR PROTECTIVE SHOES COULD SERIOUSLY HAVE MAJOR BURNS TO THEIR FEET AND ANKLES.*AK
4 TIRES WERE REPLACED WITHIN 1,000 MILES DUE TO TIRES BEING OUT OF ROUND. *AK
PROBLEMS WITH FRAME ON 2003 SUNDANCE SOFTAIL. *MR THE DEALER/MANUFACTURER STATED THAT THE FRAME WAS NOT ALIGNED PROPERLY AND WOULD NOT TRACK ON THE HIGHWAY. THE FRAME WAS TAKEN TO AN UNINTERESTED THIRD PARTY AND PLACED ON A LASER FRAME MACHINE. THE RESULTS SUPPORTED THE DEALER/MANUFACTURER EVALUATION. THE MANUFACTURER WOULD NOT RESPOND TO THE CONSUMER. *SCC *JB
MY BROTHER HAD A LOW SPEED (UNDER 20 MPH) CRASH ON A 2003 HARLEY HERITAGE SOFTAIL. UPON HITTING THE GROUND, THE BIKE BURST INTO FLAMES. THIS IS VERY UNUSUAL AS THE SPEED WAS LOW, THE IMPACT WAS NOT SEVERE (MY BROTHER ENDED UP WITH A SEVERELY SPRAINED ANKLE), BUT THE BIKE WAS TOTALED. I BELIEVE THERE IS CAUSE FOR CONCERN. THE BIKE IS A FUEL INJECTED TWIN CAM 88 ENGINE. *LA
WHEN GETTING OFF OF BACK OF HARLEY DAVIDSON MY LEG GOT CAUGHT ON THE LICENSE PLATE AND TORE MY LEG OPEN. WENT TO ER WHERE I HAD TO HAVE STITCHES ON THE INSIDE OF THE WOUND AND ON THE OUTSIDE. VERY PAINFUL! PLACEMENT OF LICENSE PLATE HOLDER IS NOT SAFE.*AK
GASOLINE LEAK FROM FUEL LINE ON HARLEY-DAVIDSON FWSTI 2003. *JB
7 of 7 complaints, reproduced as filed.
| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2013 | 1 | 0 | 0 | 0 | Routine |
| 2012 | 3 | 1 | 0 | 0 | Routine |
| 2011 | 3 | 1 | 0 | 0 | Routine |
| 2010 | 1 | 0 | 0 | 0 | Routine |
| 2008 | 1 | 0 | 0 | 0 | Routine |
| 2007 | 2 | 1 | 0 | 0 | Routine |
| 2005 | 4 | 3 | 0 | 0 | Routine |
| 2004 | 4 | 1 | 0 | 0 | Routine |
| 2003 — this page | 7 | 0 | 1 | 0 | Routine |
| 2002 | 4 | 0 | 0 | 0 | Routine |
| 2001 | 2 | 0 | 0 | 0 | Routine |
| 2000 | 7 | 0 | 0 | 0 | Routine |
| 1999 | 0 | 1 | 0 | 0 | Routine |
| 1998 | 3 | 1 | 0 | 0 | Routine |
| 1997 | 1 | 1 | 0 | 0 | Routine |
| 1996 | 3 | 1 | 0 | 0 | Routine |
| 1995 | 3 | 1 | 0 | 0 | Routine |
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.