Owners filed 3 complaints about this vehicle with federal regulators, most often about the service brakes, hydraulic › pedals and linkages. It has been recalled 1 time.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Suspension › Front | 1 | 1 | 0 | 1 | |
| Steering › Steering Wheel/Handle Bar | 1 | 0 | 0 | 0 | |
| Service Brakes, Hydraulic › Pedals and Linkages | 1 | 0 | 0 | 0 |
Defect. VEHICLE DESCRIPTION: MOTORCYCLES. THE REAR BRAKE PEDAL ASSEMBLY MAY HAVE AN INADEQUATE WELD.
Risk. THIS CONDITION CAN ALLOW THE LEVER HUB TO SEPARATE FROM THE MASTER CYLINDER LEVER WHICH WOULD AFFECT REAR BRAKE PERFORMANCE.
Remedy. DEALERS WILL PERFORM THE RECALL SERVICE ON THESE VEHICLES.
WHEN TURNING HANDLE BARS FROM SIDE TO SIDE HANDLES WILL HIT FUEL TANK ON EITHER SIDE OF CYCLE. FUEL TANK GETS DENTED. DEALER STATED IT WAS A KNOWN DEFECT, AND THERE WAS NOTHING HE COULD DO TO REMEDY THE PROBLEM.*AK
THE DESIGN OF THE BRAKE PEDAL IS TOO SHORT AND INTERFERES WITH APPLYING THE BRAKES WHILE FOOT IS RESTING ON THE FLOORBOARD. FOOT BECOMES TRAPPED BETWEEN THE FLOORBOARD AND THE BRAKE PEDAL. THIS IS THE HERITAGE SOFTAIL MOTORCYCLE. OWNER HAS NOTIFIED THE MANUFACTURER ABOUT THE PROBLEM. *AK
WHILE DRIVING THE MOTORCYCLE SPEED 20-25 MPH, FRONT TIRES STARTED TO SHAKE, FRONT END STARTED TO JERK, THE ROAD CURVED LEFT, MOTORCYCLE KEPT PULLING TO THE RIGHT, HIT A CURB, FRONTAL IMPACT AND LOST CONTROL, DEALER CONTACTED ,AND CLAIMED OFFICER, ISLAND CYCLE DID REPAIRS, AND NY HARLEY DAVIDSON MANUFACTURER IS REVTECH TIRES - PROBLEM IS DEFECTIVE TIRE VALVE. ISLAND CYCLE IS AWARE OF THE PROBLEM, VEHICLE REPAIRED AT OWNERS EXPENSE WITH DEDUCTIBLE.
3 of 3 complaints, reproduced as filed.
| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2013 | 1 | 0 | 0 | 0 | Routine |
| 2012 | 3 | 1 | 0 | 0 | Routine |
| 2011 | 3 | 1 | 0 | 0 | Routine |
| 2010 | 1 | 0 | 0 | 0 | Routine |
| 2008 | 1 | 0 | 0 | 0 | Routine |
| 2007 | 2 | 1 | 0 | 0 | Routine |
| 2005 | 4 | 3 | 0 | 0 | Routine |
| 2004 | 4 | 1 | 0 | 0 | Routine |
| 2003 | 7 | 0 | 1 | 0 | Routine |
| 2002 | 4 | 0 | 0 | 0 | Routine |
| 2001 | 2 | 0 | 0 | 0 | Routine |
| 2000 | 7 | 0 | 0 | 0 | Routine |
| 1999 | 0 | 1 | 0 | 0 | Routine |
| 1998 — this page | 3 | 1 | 0 | 0 | Routine |
| 1997 | 1 | 1 | 0 | 0 | Routine |
| 1996 | 3 | 1 | 0 | 0 | Routine |
| 1995 | 3 | 1 | 0 | 0 | Routine |
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 15, 1997. Source: NHTSA Office of Defects Investigation.