Page 5 of 8 · complaints 201–250 of 386

2011 GMC Terrain complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Feb 6, 2018116,707 milesIA

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THERE WAS A FUEL ODOR COMING THROUGH THE VENTS FROM THE EXHAUST MANIFOLD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EXHAUST MANIFOLD DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,707. *TR

Power Train
Filed Jan 13, 201866,000 milesGA

I WAS HAVING PROBLEMS WITH MY BRAKES MAKING NOISE SO I TOOK THE CAR IN FOR SERVICE, I WAS TOLD THE BRAKES WAS FINE; HOWEVER THE NOISE CONTINUED AND A MONTH LATE I TOOK IT BACK AND WAS TOLD I NEEDED PADS, ROTORS AND THAT THE LEFT CV AXLE WAS RUSTED AND NEEDED TO BE REPLACED. 2 DAYS LATER I WAS TOLD MY CAR WAS READY AND THAT THE CV AXLE WAS REPLACED. I LEFT AND WITHIN 30 MINUTES AS I WAS ABOUT TO GET ON THE HIGHWAY, I HEARD A POP AND LOSE ALL CONTROL OF THE TERRAIN, MY THE ONLY WAY I COULD STOP THE VEHICLE WAS BY PLACING THE EMERGENCY BRAKES, THE CAR WAS MAKING A LOUD NOISE. I PUT IT IN PARKED AND IT CONTINUE TO ROLL UNTIL I TURNED IT OFF. EVEN THE TOW TRUCK DRIVER STATED THAT THE CAR WAS ROLLING IN THE PARK POSITION. I'M THANKFUL THAT I AND MY KIDS WERE NOT KILLED BECAUSE I LITERALLY HAD NO CONTROL OF THE CAR. NOW THAT THE CAR HAS BEEN TOWED BACK TO THE DEALERSHIP, I WAS TOLD THE NEW CV AXLE WAS MALFUNCTIONED. HONESTLY, I'M STILL PAYING FOR THIS VEHICLE AND DO NOT FEEL SAFE DRIVING IT.

Electrical System
Filed Jan 11, 201842,000 milesMT

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO DRIVE, THE KEY WAS LOCKED IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TUMBLERS MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO GEM CITY MOTORS (406-433-3120, 701 S CENTRAL AVE, SIDNEY, MT 59270) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS ADVISED TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.

Electronic Stability Control (esc)
Filed Jan 8, 2018127,000 milesMD

I WAS DRIVING ON THE HIGHWAY AND THE CAR CUT OFF AS SOON AS I SLOWED DOWN GETTING OFF THE EXIT. I STARTED THE CAR BACK UP AND IT SAID THAT THE STABILITRACK WAS OFF AND THAT I WAS LOSING ENGINE POWER. I GOT TO SAFETY, CHECKED MY FLUIDS AND I HAD NO OIL IN THE CAR. BUT I CHANGED THE OIL RECENTLY AND HAD 3,000 MORE MILES TILL MY NEXT OIL CHANGE. I TOWED THE CAR TO MY MECHANIC AND DESCRIBED WHAT HAPPENED. HE TOLD ME THAT THEIR WAS AN INTERNAL ENGINE FAILURE THAT CAUSED THE TIMING BELT TO BREAK. I CALLED MY INSURANCE AND THEY HAD A FIELD ADJUSTER LOOK AT THE VEHICLE AND HE NOR THE MECHANIC COULD FIGURE OUT WHY OR HOW THIS HAPPENED ON SUCH A WELL MAINTAINED VEHICLE. THEY BOTH STATED THAT THERE IS NO WAY THAT I SHOULD HAVE HAD 2 MAJOR SYSTEM FAILURES (I JUST REPLACED THE TRANSMISSION) WITH THE CURRENT VEHICLE MILEAGE. I CALLED GMC AND THEY WILL NOT SO ANYTHING TO HELP ME. THEIR ONLY SOLUTION IS FOR ME TO TOW IT TO A GMC DEALERSHIP AND THEY WILL LOOK AT IT. I COULD'VE DIED IN THIS CAR, I STILL OWE ON THIS CAR AND THEY WON'T HELP ME.

Engine
Filed Jan 1, 201891,000 milesMD

WHILE DRIVING ON THE HIGHWAY AT 45 MPH, THE VEHICLE REMAINED RUNNING BUT ABRUPTLY STOPPED. I COULD HAVE BEEN HIT FROM BEHIND WITH SERIOUS CONSEQUENCES. IT LEFT ME STRANDED ON A 2 LANE ROAD UNABLE TO MOVE OUT OF THE LANE. THIS IS A SERIOUS PROBLEM WITH THIS VEHICLE. GM NEEDS TO ADDRESS THIS PROBLEM.

Engine
Filed Dec 26, 2017123,000 milesNY

I WAS DRIVING ON A CITY STREET AND THE STABILITRAC WORDS CAME UP ON MY DASH. THEN IT SAID POWERING DOWN. THEN MY VEHICLE STARTED RUNNING ROUGH AND I PULLED OVER AND SHUT IT OFF. I WAITED A MINUTE AND SHUT OFF TRACTION CONTROL BUTTON. THEN STARTED AGAIN AND A FEW MINUTES LATER THE WORDS CAME ON AGAIN AND IT STARTED RUNNING ROUGH. I SHUT IT OFF AGAIN AND WAITED AND GOT IT HOME SLOWLY ABOUT 3 MILES.

Unknown or Other
Filed Dec 20, 2017VA

I SMELLED FUMES. THE CHECK ENGINE LIGHT DID NOT GO ON. I BROUGHT TO MY MECHANIC WHO SAID IT HAD A CRACKED EXHAUST MANIFOLD. CO IS LEAKING INTO MY CAR. I WILL PAY $1000 TO HAVE THIS FIXED. NO ACCIDENTS. JUST A FAINT SMELL OF GAS. I HAVE 2 KIDS AND ROUTINELY BRING OTHER PEOPLES' KIDS INTO MY CAR. UNACCEPTABLE GMC.

Engine
Filed Dec 8, 2017143,000 milesNC

ENGINE HAS BURNED 2QT. OF OIL BETWEEN OIL CHANGE WHICH I DIDN'T KNOW. ENGINE SEIZED UP. IT JUST STOPPED. HAD IT TOW TO DEALER THEY WANT 9000.00 DOLLARS TO FIX. STILL HAVE SUV BUT DOSE NOT RUN. DO BUY GMC TERRAIN .

Unknown or Other
Filed Nov 12, 2017110,000 milesOK

I BOUGHT MY CAR USED IN 2014. THERE WAS NO MENTION OF THE CAR BURNING SO MUCH OIL! I PUT 3 QTS IN MY CAR EVERY 3 WEEKS! IT BURNS OIL LIKE CRAZY!

Power Train
Filed Nov 7, 201752,000 milesTX

VEHICLE(AUTOMATIC) WILL STALL WHILE DRIVING, HAS HAPPENED MULTIPLE TIMES ON FREEWAY. MECHANICS ARE NOT DISCOVERING ANY ISSUES, VEHICLE HAS REGULAR MAINTENANCE. THERE HAS BEEN TIMES WHERE THE VEHICLE WOULD NOT GO INTO REVERSE AND WOULD JERK THEN SHUT OFF, IT SEEMS THERE IS AN ISSUE WITH GEARS/TRANSMISSION. HAVE RESEARCHED ONLINE AND THERE ARE MANY SIMILAR COMPLAINTS OF STALLING VEHICLES WHILE DRIVING.

Unknown or Other
Filed Oct 29, 201797,800 milesVA

VEHICLE KEEPS SHUTTING OFF WHEN DRIVING. I WAS AT STOP SIGN VEHICLE JUST SHUT OFF I STARTED IT BACK AND TRY TO GO PARK IT BACK HOME IT SHUT OFF 4 TIMES BEFORE IT GOT IN MY DRIVEWAY. THE TRUCK RECENTLY DID THE SO SAMETHING TWO WEEKS AGO AND I TOOK IT TO THE DEALERSHIP AND WAS TOLD THEY COULDN'T FIND ANYTHING WRONG WITH IT. I JUST RECENTLY GOT THE FUEL PUMP CHANGED, THIS IS WHEN THE ISSUE STARTED RIGHT AFTER HAVING THE FUEL PUMP CHANGED. WE WENT BACK TO THE SAME DEALERSHIP AND HAD THEM CHECK THE FUEL PUMP BUT I WAS TOLD THAT IT WAS ON PROPERLY. THERE ARE NO INDICATORS THAT POP UP, NO CHECK ENGINE LIGHT. THIS IS VERY DANGEROUS IF ON BUSY HIGHWAYS/INTERSTATES.

Seat Belts
Filed Oct 18, 2017FL

THE BELT NEEDED TO FASTEN IN MY GRANDSONS CARSEAT IN THE MIDDLE OF THE BACK SEAT DID NOT HOLD WHILE MAKING A SHARP LEFT OR RIGHT TURN. THE SEAT SLID OVER SIDE WAYS. THERE IS NO UPPER STABLIZING DEVICE TO KEEP THE SEAT FROM TILTING TO THE RIGHT OR LEFT. I LIVE IN LADYLAKE AND SOMETIMES PEOPLE PULL OUT IN FRONT OF YOU AND WHILE THIS HAPPENED TO ME AND I HAD TO VEAR TO THE RIGHT MY GRANDSON SLID SIDEWAYS CARSEAT AND ALL, SCARED MY GRANDBABY.

Steering
Filed Sep 28, 2017120,000 milesAZ

STEERING GROANS AT LOW SPEEDS AND WHEN STATIONARY. THERE IS ALSO SPORADIC VIBRATION IN THE STEERING WHEEL.

Power Train
Filed Aug 7, 2017MI

I PURCHASED MY CAR BRAND NEW IN APRIL OF 2011. I DIDN'T EVEN HAVE IT A YEAR AND I HAD TO TAKE IT IN 3 DIFFERENT TIMES FOR STALLING. THE ENGINE LIGHT NEVER CAME ON THEREFORE THEY COULDN'T PULL A CODE TO KNOW WHAT EXACTLY WAS WRONG BUT BECAUSE IT WAS UNDER WARRANTY, THEY JUST STARTED REPLACING PARTS. THE VERY FIRST TIME IT STALLED THEY TOLD ME TO WATCH WHAT KIND OF GAS I WAS PUTTING IT. THEY TOLD ME TO TRY ONLY GOING TO MOBIL, BP OR SHELL. I SHOOK MY HEAD THE WHOLE TIME THEY WERE SAYING THIS BUT TO RULE IT OUT FOR THEM, THAT'S WHAT I DID. OBVIOUSLY THAT WASN'T THE PROBLEM. THEN, UPON A COLD START, THE ENGINE WAS VERY LOUD AND MADE A RATTLING NOISE. AGAIN, NO ENGINE LIGHT. THE WHOLE TIME I'VE HAD THE VEHICLE IT HESITATES WHEN PULLING INTO TRAFFIC SOMETIMES. SOMETIMES THE KICK BACK IT GIVES OFF IS SO BIG THAT IT ACTUALLY JERKS YOUR BODY FORWARD. I'VE HAD THE CAR FOR 6 YEARS AND HAVE OVER 10 RECEIPTS FROM DEALERSHIPS FOR TAKING IT IN OVER THE YRS.THEY HAVE "REPLACED/FIXED" CAM AUCTOR SOLONOIDS, ACTUATOR, TENSIONER, TIMING CHAIN, CATALYTIC CONVERTER, GASKET, MANIFOLD AND PISTON..TO NAME A FEW.THE OTHER DAY I NOTICED A SLIGHT GRINDING NOISE WHEN TURNING RIGHT.I WENT STRAIGHT HOME AND WAS GOING TO HAVE MY FRIEND LISTEN TO IT SO WE COULD FIGURE OUT WHERE IT WAS POSSIBLY COMING FROM.WITHIN 2 HRS JUST SITTING IN THE DRIVEWAY THE GRINDING BECAME 20X WORSE AND EXTREMELY LOUD! I COULDN'T EVEN BACK IT OUT OF MY DRIVEWAY WITHOUT IT SOUNDING LIKE MY WHOLE ENTIRE ENGINE WAS GOING TO FALL OUT.W

Engine
Filed Aug 7, 2017TX

WHILE I WAS DRIVING 35-45 MILES PER HOUR THE TRUCK TURNED OFF ON ITS OWN SO I PARKED TRUCK ON THE SIDE OF THE ROAD. I WAITED A FEW MINUTES AND TRIED TO TURN VEHICLE ON AGAIN, IT TURNED ON AGAIN AND I CONTINUED DRIVING 20-30 PER HOUR. THEN AFTER BEING STOPPED AT A RED LIGHT WHEN IT TURNED GREEN I STEPPED ON THE GAS AND THERE WAS A LOUD SOUND PLUS WE FELT LIKE IT HAD JUMPED.

Engine
Filed Jul 18, 201765,000 milesMI

THE VEHICLE IS CONSUMING UP TO 2 QTS OF OIL EVERY 1000 MILES. THE LOW OIL LEVEL LIGHT DOES NOT ILLUMINATE, EVEN WHEN THE OIL LEVEL FALLS BELOW 2 QTS LOW.

Electrical System
Filed Jul 14, 201784,803 milesNC

THE ENGINE WILL RANDOMLY STALL AND SHUT OFF. THERE ARE SEVERAL COMPLAINTS OF YOU GOOGLE THE PROBLEM. THIS IS A SERIOUS SAFETY HAZARD.

Power Train
Filed Jul 3, 201750,000 milesSC

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING 50 MPH, THE VEHICLE JERKED WITHOUT WARNING. UPON STARTING THE VEHICLE, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. UPDATED 09/06/17*LJ *CN

Vehicle Speed Control
Filed Jun 15, 2017103,000 milesNY

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE.

Engine
Filed Jun 13, 201785,000 milesPA

EXHAUST MANIFOLD CRACKED, ALLOWING FUMES INTO CAR

Engine
Filed Jun 13, 201751,000 milesAZ

"TAKATA RECALL" MY VEHICLE IS BURNING 2-3 QUARTS OF OIL BETWEEN SCHEDULED OIL CHANGES. I HAVE RETURNED IT TO THE DEALERSHIP 3 DIFFERENT TIMES, ONLY TO BE TOLD NOTHING WAS WRONG WITH THE VEHICLE. I HAVE RESEARCHED THIS THOROUGHLY, AND THERE ARE HUNDREDS OF SIMILAR COMPLAINTS REGARDING EXTREME OIL CONSUMPTION. THE VEHICLE IS ONLY DRIVEN IN THE CITY. I VERY RARELY TAKE IT ON AN INTERSTATE OR HIGHWAY. THERE ARE NO SIGNS OF LEAKAGE ON MY DRIVEWAY, PARKING SPOT AT WORK, OR ON THE UNDERNEATH SIDE OF THE VEHICLE.

Engine
Filed May 31, 201741,783 milesTX

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE THE VEHICLE WAS AT A STOP SIGN, IT LOST POWER. THE VEHICLE WAS ABLE TO RESTART AFTER ONE ATTEMPT. THE VEHICLE WAS TAKEN TO THE ALLEN SAMUELS CHEVROLET BUICK GMC DEALER WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT POSITION ACTUATOR SOLENOID INTAKE BANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,783. THE VIN WAS NOT AVAILABLE.

Visibility/Wiper
Filed May 30, 201791,000 milesMD

WHILE DRIVING HOME ON THE HIGHWAY, IT BEGAN TO RAIN HEAVILY. I WENT TO TURN ON MY WINDSHEILD WIPERS AND THEY WOULD NOT ENGAGE. I WAS TERRIFIED AND COULD NOT SEE A THING. BECAUSE THE TRAFFIC WAS HEAVY, I WAS NOT GOING FAST, BUT SLOWED DOWN EVEN MORE TO AFFORD MYSELF SOME VISIBILITY. I DID SOME RESEARCH ON THIS PROBLEM AND FOUND RECALLS FOR THE 2013 MODEL. I ALSO FOUND WEBSITES WHERE OTHER MODEL YEAR OWNERS HAVE DETAILED THE SAME TERRIFYING DEFAULT. I CALLED GMC AND WAS TOLD MY VIN WAS NOT UNDER RECALL. A MECHANIC HAS ADVISED THAT IT SOUNDS LIKE THE MOTOR NEEDS REPLACING BECAUSE HE HEARS THE GEARS GRINDING, BUT THIS WAS NOT AN OFFICIAL DIAGNOSTIC. I DID NOT PURCHASE THE EXTENDED WARRANTY WHEN I BOUGHT THE CAR IN DECEMBER 2016. I CANNOT BELIEVE I HAVE TO FORK OVER $$$ TO FIX AN KNOWN GMC ISSUE. I HAVE READ COMPLAINTS ON THE LINK BELOW FROM 2010 OWNERS AS WELL. I HOPE GMC WILL EITHER MAKING THIS MODEL YEAR PART OF THE RECALL, OR REIMBURSING THE OWNERS EXPENSES TO FIX IT. THANKS FOR THE PLATFORM TO BE HEARD.

Steering
Filed May 22, 201780,000 milesOH

WE ARE EXPERIENCING A SHUDDER, STEERING VIBRATION FELT THROUGH THE STEERING WHEEL AND VEHICLE STRUCTURE, COMBINED WITH A MOAN TYPE NOISE. THIS CONDITION IS NOTICED IN DURING LOW SPEED MANEUVERS OR WHEN CAR IS STATIONARY AND THE WHEEL IS TURNED.

Engine
Filed May 20, 201758,700 milesPA

I HAVE A 2011 GMC TERRAIN WITH 59000 MILES ON IT AND THE CATALIC CONVERTOR IS ROTTING AWAY AND I WAS WONDERING IF THERE WAS ANY OTHER PROBLEMS OR IF IT WILL BE COVERED

Air Bags
Filed May 16, 201784,000 milesNC

WHILE DRIVING ON 77 SOUTH IN CHARLOTTE GETTING ON THE BROOKSHIRE FREEWAY. GOING WITH THE FLOW OF TRAFFIC. IT WAS A LEFT MERGE AND THE SIDE AIR BAGS WENT OFF. THERE WAS NO DEBRIS IN THE ROAD AND NOTHING WAS HIT.

Engine
Filed May 10, 201782,500 milesPA

AS I READ THROUGH ALL THE COMPLAINTS I DO NOT UNDERSTAND WHY THERE ARE NOT MORE RECALLS ON THIS VEHICLE. I LOVE THE CAR ITSELF BUT AFTER ONLY HAVING THE CAR FOR 15 MONTHS THE MOTOR COMPLETELY FAILED WITH NO WARNING. OUR TERRAIN HAS THE 3.0 ENGINE BUT THERE IS AN EXTENSION OF WARRANTY ON THE 2.4 ENGINE. HOWEVER THE COMPLAINTS ON THE 2.4 MOTOR MIRRORS WHAT HAPPENED TO US. WE HAD FUEL INJECTORS REPLACED A FEW MONTHS AGO AND OIL CHANGED AT THAT TIME. THE NIGHT THE ENGINE DIED IT HAD MADE SOME STRANGE NOISES BUT NO HESITATION AND NO WARNING LIGHTS. NOT EVEN A CHECK ENGINE LIGHT. MY HUSBAND CHECKED THE OIL AND IT WAS LOW. THERE IS NO WAY IT COULD HAVE BEEN LOW. HE ADDED SOME BECAUSE THAT IS WHAT WE ARE CONDITIONED TO DO BUT IT NEVER WOULD REGISTER ON THE DIPSTICK. WE DROVE 1/2 MILE AND THE WITHOUT WARNING; NO NOISES OR WARNING LIGHTS THE CAR DIED AT A BUSY INTERSECTION. THANKFULLY MY HUSBAND WAS ABLE TO PUSH ME IN THE CAR TO SAFETY BUT THE CAR NEVER RESTARTED. WE HAD IT TOWED TO THE DEALER WE PURCHASED IT FROM AND THEY SAID THE MOTOR SEIZED UP BUT ARE UNABLE TO TELL US WHY UNLESS WE PAY FOR THEM TO TAKE THE MOTOR APART. THEY ARE UNABLE TO FIND ANY ERROR CODES. THEY ARE TELLING US WE NEED A NEW MOTOR COSTING $7400 TO PURCHASE AND PUT IN. THE CAR IS OUT OF WARRANTY. WE ONLY BOUGHT THE VEHICLE 15 MONTHS AGO SO WE HAVEN'T HAD IT LONG; WE BOUGHT IT USED. MAKES NO SENSE BUT DOES SOUND LIKE THE STORIES ON THE 2.4 MOTORS. WHEN IS SOMEONE GOING TO TAKE NOTICE THAT THERE IS A PROBLEM WITH TH

Engine
Filed May 8, 201786,000 milesFL

THIS CAR STALLS FOR NO REASON WHILE DRIVING. I HAVE FIXED IT MULTIPLE TIMES BUT NO FIX WORKS. IT STALLED ON ME WHILE EXITING THE FREEWAY YESTERDAY, VERY SCARY SITUATION. I AM WORRIED I WILL BE IN A WRECK. I PRESS THE GAS AND THE CAR WILL NOT ACCELERATE. VERY DANGEROUS IN CERTAIN SITUATIONS. ESPECIALLY WHEN IT STALLS WHILE MAKING A TURN IN A INTERSECTION. ALMOST GOT T-BONED THE OTHER DAY WHEN IT STALLED WHILE A CAR WAS ONCOMING. SINCE GM IS NOT WILLING TO ACKNOWLEDGE THE PROBLEM AND HAVE NOT FIX IN PLACE I WILL BE GETTING RID OF THE CAR AT MY LOSS.

Power Train
Filed May 4, 201780,000 milesFL

AT APPROXIMATELY 80,000 MILES, THE TRANSMISSION WEIGHT PLATES DISINTEGRATED, FOULING THE CONTROLLING MODULES. THE TRANSMISSION NEEDS TO BE ENTIRELY REBUILT OR REPLACED. FIRST SCHEDULED TRANSMISSION SERVICE FOR THIS VEHICLE IS AT 100,000 MILES. THIS OCCURRED DURING NORMAL HIGHWAY DRIVING, STRANDING US.

Air Bags
Filed Apr 27, 201767,000 milesMI

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING 25 MPH, THE PASSENGER SIDE AIR BAG WARNING SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OCS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

Engine
Filed Apr 25, 201745,000 milesOH

WE BOUGHT IT USED IN 2013 AND SHORTLY AFTER IT STARTED HAVE SERIOUS ISSUES . IT STARTED WITH THE TRACTION CONTROL LIGHT COMING ON AND IT POWER DOWN. THEN IT WOULD STAY RUNNING SPITTING AND SPUTTERING AFTER WE TURNED THE KEY OFF . SO THEN WE RECEIVED A LETTER STATING THERE IS A RECALL AND TAKE IT TO THE DEALERSHIP TO HAVE IT FIXED . SO THEY FIXED IT OR AT LEAST THEY SAID IT WAS , SO WE CONTINUED TO DRIVE IT AND THE ENGINE LIGHT CAME ON AND STAYED ON SO I TOOK IT BACK AND THEY SAID IT WAS THE THROTTLE BODY AND CATALYTIC CONVERT . THEN WE CHANGED THOSE PARTS AND IT STILL HAS THE ENGINE LIGHT ON AND SPITTING AND SPUTTERING AFTER WE TURN THE KEY OFF.

Engine
Filed Apr 18, 2017106,500 milesMI

I BOUGHT THE CAR USED THREE WEEKS AGO. THE CHECK ENGINE LIGHT CAME ON THE OTHER DAY AND I HAD THE CODE READ. IT SAID MY INTAKE CAMSHAFT SENSOR NEEDED TO BE REPLACED. THE LIGHT TURNED OFF A DAY LATER, BUT I CALLED THE DEALERSHIP ANYWAYS AND THEY SAID SOMETIMES IT WILL JUST RED CODES WRONG AND NOT TOO WORRY ABOUT IT RIGHT NOW. A FEW DAYS AFTER THAT I WAS AT A STOP LIGHT AND WENT TO ACCELERATE AND MY CARE SHUT OFF. THIS THEN HAPPENED THE NEXT DAY AFTER I WAS PULLING OUT OF A PARKING SPOT AND LATER THE SAME DAY WHEN I WENT TO PARK MY CAR ON THE STREET. IT SEEMS TO HAPPEN WHEN THE CAR IS IN LOW IDLE.I HAVE READ NUMEROUS COMPLAINTS BY OTHER GMC TERRAIN OWNERS WHO HAVE THE SAME ISSUE. I DON'T NEED TO BE STUCK IN TRAFFIC STALLED WITH THE POSSIBILITY OF BEING HIT.

Power Train
Filed Apr 10, 2017116,649 milesCA

VEHICLE TRANSMISSION WILL SUDDENLY DROP INTO 2ND GEAR WHILE DRIVING AND REFUSE TO SHIFT FURTHER. THIS CAUSED VEHICLE TO SUDDENLY DROP SPEED ON HIGHWAY FROM 65MPH TO 40 MPH WITH NO PRIOR WARNING. VEHICLE WILL ALSO SUDDENLY DROP OUT OF MANUAL TRANSMISSION MODE, ALSO WITHOUT WARNING OR INDICATION.

Unknown or Other
Filed Mar 24, 201751,000 milesKS

LIFTGATE NOT WORKING. ACCESS TO THE BACK COMPARTMENT IS COMPROMISED AS THE LIFTGATE DOES NOT WORK EITHER USING THE WIRELESS KEYS OR PRESSING ON THE BUTTON TO MANUALLY OPEN THE LIFTGATE. THE DOOR CONTINUOUSLY LATCHES AND MAKES IT NEARLY IMPOSSIBLE TO OPEN. I HAVE TO TRICK THE TIMING AND ATTEMPT TO PULL (USING GREAT FORCE) BEFORE THE LIFTGATE WILL LATCH AGAIN. LOTS OF FORCE HAS TO BE USED AS COMPRESSED AIR MAKES IT VERY DIFFICULT TO LIFT AND CLOSE THE BACK LIFTGATE. ALTHOUGH GM HAS HAD NEARLY 900,000 VEHICLES RECALLS WITH THE SAME PROBLEM, I WAS TOLD MY VEHICLE DOES NOT FALL IN THIS RECALL. PLEASE CONSIDER MY 2011 GMC TERRAIN AS PART OF THIS RECALL, SO I CAN GET IT REPAIRED. THANK YOU!

Visibility/Wiper
Filed Mar 15, 201780,550 milesNJ

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING 65 MPH, THE WINDSHIELD WIPERS STOPPED WORKING DURING A RAINSTORM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,550. UPDATED 05/19/17*LJ *AS

EngineFire
Filed Mar 14, 201787,000 milesIA

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING 45 MPH, THE CONTACT NOTICED AN ODOR OF BURNING OIL EMITTING FROM THE VEHICLE. THE CONTACT PULLED OVER AND DISCOVERED SMOKE UNDERNEATH THE VEHICLE. THE CONTACT THEN OBSERVED OIL POURING FROM UNDERNEATH THE VEHICLE. THERE WAS NO POLICE OR FIRE REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR MAIN ENGINE SEAL FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TOWED TO A SECOND INDEPENDENT MECHANIC WHERE IT WAS ALSO DIAGNOSED THAT THE REAR MAIN ENGINE SEAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Power Train5 injured
Filed Feb 28, 201765,000 milesVA

EXHAUST MANIFOLD CRACKED BETWEEN CYLINDERS 2 AND 3 UPSTREAM OXYGEN SENSOR FROM HOT EXHAUST GASES FROM THE LEAK PASSING ON THE WIRES AND HEATER ELEMENT WITHIN THE OXYGEN SENSOR AND EXHAUST MANIFOLD TOP HEAT SHIELD. CARBON MONOXIDE LEAKING THROUGH FLOOR BOARD

Fuel/Propulsion System
Filed Feb 20, 2017WI

WAS SOLD A VEHICLE WITH MULTIPLE MECHANICAL PROBLEMS WITH IT WITHIN THE FIRST WEEK OF PURCHASE AS WELL AS AN OPEN RECALL ON THIS VEHICLE.

Fuel/Propulsion System
Filed Feb 15, 201775,600 milesMI

PURCHASED MY CERTIFIED 2011 GMC TERRAIN 7/12/2016. AFTER DRIVING A FEW DAYS NOTICED CAR WAS STALLING WHILE ACCELERATING OR IN STOP AND GO TRAFFIC. (1ST SERVICE) TOOK IT IN 7/28/2016 TO BE SERVICED, WAS TOLD IT WAS THE CATALYTIC CONVERTER-VEHICLE WAS BETTER, BUT STILL HESITATES ON TAKE OFF (2ND SERVICE) TOOK IT IN 11/10/2016 RECEIVED THE RECALL NOTICE ABOUT THE FUEL PUMP. FINALLY IT SEEMS TO BE DRIVING BETTER'FOR A COUPLE OF WEEKS (3RD SERVICE) TOOK IN 1/16/2017 TO BE SERVICED- CAR COMPLETELY SHUT OFF ON BUSY HIGHWAY SEVERAL TIMES DURING MORNING RUSH HOUR (STOP AND GO TRAFFIC), THIS TIME ENGINE LIGHT CAME ON. WAS TOLD SOMETHING TO DO WITH ELECTRICAL PROGRAMMING COMMUNICATING WITH THE FUEL PUMP?! AS OF TODAY CAR IS STARTING TO STALL AND HESITATE AGAIN. MY CERTIFIED WARRANTY IS UP IN 3/2017, MY FEAR IS NEXT FEW INCIDENTS WILL NOT BE COVERED. KEEP IN MIND I HAVE NOT HAD THIS VEHICLE A YEAR YET. I HAVE A CERTIFIED LEMON. I DESERVE A REFUND/UPGRADE.

Fuel/Propulsion System
Filed Dec 23, 2016124,400 milesMI

GOING TO VISIT SON, DAUGHTER IN LAW AND GRANDAUGHTER IN VIRGINIA FROM MICHIGAN. GOT REDUCED POWER MESSAGE WITH STABILITY CONTROL LIGHT. FIRST TIME WAS WITHOUT WARNING ON THE CURVY HILLY PENNSYLVANIA TURNPIKE IN TRAFFIC AT APPX 70 MPH.. LOST POWER ON HILL HAD NO ACCELERATION, VEHICLE DECELERATED IN FRONT OF TRAFFIC. PUT ON HAZARDS AND WORKED OUR WAY OVER TO SHOULDER ACROSS 2 LANES OF TRAFFIC. THANK GOD THIS DIDN'T CAUSE A PILEUP OF HOLIDAY TRAVELERS. STOPPED VEHICLE, ENGINE WAS MISFIRING, THERE WAS NO THROTTLE RESPONSE. SHUT OFF ENGINE AND RESTARTED, POWER WAS BACK BUT CHECK ENGINE LIGHT IS ON. CONTINUED TRIP, 2ND INCIDENT WAS ABOUT 1 HOUR LATER ALSO WITHOUT WARNING. HAD ABOUT 5 INCIDENTS THIS TRIP.

Visibility/Wiper
Filed Dec 22, 201694,000 milesNY

WHILE DRIVING WIPERS STOPPED WORKING, WAS TOLD I NEEDED AND NEW WIPER TRANSMISSION. THIS WAS EXTREMELY HAZARDOUS BECAUSE IT WAS RAINING HEAVILY. THE MILEAGE ON THE VEHICLE WAS APPROXIMATELY 94000. *TR

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Dec 22, 2016138,300 milesRI

THERE WAS A RECALL FOR MY VEHICLE TO REPLACE THE HIGH PRESSURE FUEL PUMP. THIS WAS REPLACED AND 1 WEEK LATER THE CHECK ENGINE LIGHT CAME ON. TAKEN TO DEALER. DIAGNOSED AS CATALYTIC CONVERTER. THE CATALYTIC CONVERTER IS UNDER A PUBLIC SERVICE EXTENDED WARRANTY (10 YEARS, 120,000 MILES WHICHEVER COMES FIRST). OF COURSE I NOW HAVE 138,000 MILE ON THE VEHICLE. GMC WILL NOT COVER REPAIR COSTS. THIS SHOULD BE A RECALL NOT AN EXTENDED SERVICE WARRANTY. THE VEHICLE WAS MOVING WHEN THE LIGHT CAME ON. I FIRST CALLED ABOUT REPLACING THE CATALYTIC CONVERTER WHEN NOTIFIED BY MAIL OF THE EXTENDED SERVICE WARRANTY, AND BECAUSE THE MILEAGE WAS OVER 120,000 MILES AND THE LIGHT WAS NOT ON, I WAS TOLD THERE WAS NO REASON TO HAVE IT REPAIRED. DEPENDING ON WHAT IS CAUSING THE CATALYTIC CONVERTER DIAGNOSTIC TO INDICATE IT HAS A PROBLEM, THIS COULD BE A SERIOUS SAFETY PROBLEM. CLEARLY, GMC ISSUED AN EXTENDED SERVICE WARRANTY TO AVOID REPAIRING AFFECTED VEHICLES. THE 120,000 MILE LIMITATION EXCLUDES VEHICLES RANDOMLY. THIS ISSUE COULD OCCUR AT ANYTIME. *TR

Electrical System
Filed Dec 15, 201657,000 milesPA

REPLACED TIMING CHAIN-51000 MILES, NOW AT 59000 MILES AND CHECK ENGINE LIGHT ON: CODE; P00013XX CAM POSITION SENSORS (BOTH) ARE CODING AS WELL AS SOLENOIDS. THIS CODE COMES BEFORE ENGINE STARTS. INTERIOR LIGHTING OFTEN NOT WORKING INCLUDING SHIFT INDICATOR, WIPERS AND DEFROSTER. BOTH AT START AND WHILE DRIVING. CALLED LOCAL GMC- "NOT RECALLED AND OUT OF WARRANTY. *TR

Engine
Filed Dec 14, 201639,000 milesOH

CAR RATTLES ON START UP AND SEEMS TO BE NOISIER THAN IT SHOULD BE. DRIVERS SEAT HEATER UTILIZES HIGH HEAT NO MATTER WHAT SETTINGS IT IS ON. IF HEATER IS LEFT ON I GET A BURNING SMELL. POOR FUEL ECONOMY, AT BEST I GET 22 MPH. ENGINE RUNS ROUGH IN ECO MODE ESPECIALLY AT AN IDLE. I HAVE HAD AN OCCASIONAL ISSUE WITH HARD DOWNSHIFTS WHEN I DECELERATE THEN ACCELERATE. I DO MOSTLY CITY DRIVING. *TR

Electronic Stability Control (esc)
Filed Dec 12, 201662,353 milesAL

I HAVE A 2011 GMC TERRAIN ABOUT 62390 MILES. WHEN I AM ACCELERATING THE CAR JERKS. I TOOK IT TO THE DEALER THEY STATE THEY COULD NOT FIND NOTHING WRONG. I JUST GOT THE FUEL PUMP REPLACED DUE TO A RECALL. AND NOW A LIGHT CAME ON THAT READ AC OFF DUE TO HIGH ENGINE TEMP BUT THE TEMPERATURE GAUGE SHOWED COLD AND IT NEVER WENT TO NORMAL AFTER BEING ON FOR 20 MINS AND TO THIS DAY IS GOES TO THE NOTCH RIGHT BEFORE NORMAL. ALSO WHEN THE FUEL IS LOW THE LIGHT DOES NOT COME ON. I CALLED THE DEALERSHIP AND THEY STATED THEY HAVE TO DUPLICATE THE PROBLEM TO FIX IT BUT I CANT BRING IT IN UNTIL 12/16/2016 BECAUSE THEY ARE BOOKED

Engine
Filed Dec 10, 2016AL

"TAKATA RECALL" WHEN STARTING THE VEHICLE THE ENGINE SOUNDS LIKE A DIESEL ENGINE, THEN EVENS OUT AND SOUND LIKE THE GAS ENGINE THAT IT IS. WHAT CAN CAUSE THIS.

Engine
Filed Nov 29, 201694,000 milesVA

CAR STALLED AFTER STOPPING FOR A LIGHT. PULLED OVER IN A TURN LANE PUT THE CAR IN PARK AND BACK IN DRIVE AND IT WAS FINE. DEALER COULD NOT FIND A PROBLEM. NOW CAR HAS A RATTLE MAKING IT SOUND LIKE A DIESEL ENGINE. AGAIN DEALER NOT FINDING A PROBLEM.

Power Train
Filed Nov 17, 201691,000 milesFL

WE HAVE A 2011 GMC TERRAIN THAT IS 91,000MILES. THIS MORNING ON THE WAY TO WORK, UNDERNEATH THE CAR JUST MAKING A HUGE CLICKING SOUND. WHEN THE CAR SLOW AND STOP, IT MAKES HUGE WHEEZING SOUND AND UNABLE TO SHIFT WHEN TRYING TO ACCELERATE. WE BROUGHT TO THE GMC DEALER RIGHT AWAY (THANK GOD, WE WERE CLOSE TO THE DEALER), AND THEY SAID WE NEED TO REPLACE TRANSMISSION AND IT COSTS $5,000!!!! THEY SAY THE FUEL LINE HAS ALL KIND OF METALS PARTICLE IN IT, SO THERE IS NO WAY OF KNOWING WHAT EXACTLY THE PROBLEM IS, IT'S BETTER OFF TO REPLACE TRANSMISSION. THIS CAR IS UNDER 91,000 MILES AND WE HAVE TO REPLACE TRANSMISSION!!! I THEN DO MORE RESEARCH ONLINE JUST TO FIND OUT THERE ARE MANY SIMILAR COMPLAINTS ABOUT GMC TERRAIN'S TRANSMISSION PROBLEMS. IT ALL WENT DOWN WITHOUT ANY WARNINGS AND THE CAR CAN'T EVEN MAKE TO 100K MILES. I BELIEVE GM AWARE OF THIS BUT CHOOSE TO NOT FIXING THIS, LEAVING THE CONSUMER TO DEAL WITH THE PROBLEM, SINCE IT HAPPENS SHORTLY AFTER THE WARRANTY EXPIRED. TRANSMISSION IS MOST IMPORTANT PART IN A CAR, IF MY CAR CAN'T EVEN MAKE TO 100K WITHOUT REPLACING TRANSMISSION, WHAT ABOUT OTHER PARTS IN THE CAR?? HOW AM I GOING TO PUT MY TRUST IN GM CAR IN THE FUTURE? WE LOVE AMERICAN CAR AND SUPPORT AMERICAN PRODUCTS, BUT IF GM COULDN'T STAND UP AND FIX THE PROBLEM, THEN WE'LL BE FORCING TO GET DIFFERENT CAR OTHER THAN GM.

Structure › Body
Filed Sep 15, 201663,000 milesFL

AFTER BEING OPENED, REAR POWER LIFTGATE SUDDENLY FALLS, DROPS 3/4 OF THE WAY DOWN, COMES BACK UP TO FULL HEIGHT, DROPS AGAIN ALL THE WAY DOWN, AND THEN THE DOOR CLOSES. VEHICLE WAS STATIONARY AND PARKED IN THE DRIVEWAY AS I WAS GETTING MY DOG OUT OF THE BACK OF THE VEHICLE.

Engine
Filed Sep 12, 201693,000 milesMI

TIMING CHAIN BROKE WHILE REVERSING OUT OF DRIVEWAY INTO ROAD CAUSING ENGINE TO STOP.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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