2002 GMC Sierra complaints

WHEN THE VEHICLE WAS PARKED ON A HILL, THE EMERGENCY BRAKE DIDN'T HOLD THE VEHICLE. THE DEALER WAS NOTIFIED. *AK THE DEALER INFORMED THE CONSUMER, PER GM, THAT THE TRUCKS WITH DISC BRAKES NEEDED THE PARKING BRAKES ADJUSTED AT 15K MILES AT THE CONSUMERS EXPENSE. THE VEHICLE WAS STILL UNDER WARRANTY. *SCC *NLM

I HAD TO PURCHASE FOUR NEW TIRES FOR MY 2002 GMC SIERRA ON 10/2/03. FIRESTONE IN MARTINSBURG, WV ADVISED ME THAT MY TRUCK TIRES THAT GM PLACED ON THE TRUCK THAT WAS ORDERED NEW WERE NOT SUITABLE FOR THE WEIGHT OF THE TRUCK. THE SIDEWALL OF THE TIRES WERE VERY WEAK. I AM CONCERNED THAT THERE ARE OTHER TRUCKS OUT THERE WITH THE SAME PROBLEM. I WENT TO THE DEALER WHO WILL NOT ASSIST ME WITH THIS ISSUE. I SINCERELY HOPE THERE HAVE NOT BEEN ANY ACCIDENTS DUE TO THIS PROBLEM. CAN YOU INVESTIGATE AND MAKE SURE THE PROBLEM IS RESOLVED IF THIS IS NOT JUST AN ISOLATED INCIDENT. *LA *TR

THE VEHICLE MAKE A VERY LOUD TAP/KNOCK UPON START UP. *JB

WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING ENGINE WOULD STALL, CAUSING CONSUMER TO PULL OVER. DEALER HAD BEEN NOTIFIED.*AK

I HAVE CARLISLE SURE TRAIL ST TIRES, SIZE ST 205/75D15, ON MY 2003 BIG TEX 60CH TRAILER. THE RIGHT REAR TIRE BLEWOUT FOR NO APPARENT REASON AT FREEWAY SPEEDS AND A LIGHT LOAD ON THE TRAILER. UPON FURTHER INSPECTION OF THE TIRES THAT WERE INSTALLE ON THIS TRAILER AT TIME OF PURCHASE, I HAVE REPLACE ALL FOUR TIRES, DUE TO THE ONE BLOWOUT, AND VERY SEVERE CROWNING IN THE CENTER OF THE TREAD AT THE PROPER COLD INFLATION PRESSURE OF 35PSI, THIS CROWNING OF THE TREAD ACTUALLY LOOKS LIKE AN OVER-INFLATED TIRE, WHEN IN FACT IT IS PROBEBLY A SEPARATION INSIDE THE TIRE. THE DOT NUMBERS ARE AS FOLLOWS: UUUL SCB0103 UUUL SCB0103 UUUL SCB0103 8LUL 0703 THE ODD NUMBERED TIRE IS THE TIRE THAT BLEW OUT AND HAD PRINTED IN THE BEAD AREA THAT IT WAS MANUFACTURED IN TRINIDAD. BY THE TIME I COULD GET THE TRAILER OFF THE FREEWAY THE BLOW-OUT WAS SMOKING.*AK

CONSUMER STATES THAT THE VEHICLE WENT AIR BORN AND DID A NOSE DIVE INTO THE GROUND. UPON IMPACT, BOTH FRONT AIRBAGS DID NOT DEPLOY. DEALER NOTIFIED.*AK

THE VEHICLES MUFFLER WAS COVERED WITH METAL THAT IMPACTED THE DRIVE SHAFT AND CAUSED IT TO WEAR WHEN THE VEHICLE WENT OVER BUMPS. *NLM *CB *NLM

WHEN THE CONSUMER BACKED OUT OF A PARKING SPACE, THE BRAKE PEDAL TRAVELED TO THE FLOOR. *JB

WHEN TRAVELING BETWEEN 40 AND 50 MPH THE PICKUP HAS A VIBRATION THAT HAS BEEN DEEMED "NORMAL" BY THE SERVICE TECH. THIS DETERMINATION WAS BY A FACTORY REP. NOT THE LOCAL REP AS HE WAS UNAWARE OF ANY NOISE AT THIS SPEED IN ANY OTHER VEHICLE. THE TECH. DID HEAR AND FEEL THIS VIBRATION. THIS CONTINUES TO BE AN EVERYDAY OCCURRENCE. *JB

THERE WAS A LOUD NOISE WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER FELT THAT THE BRAKES HAD A MANUFACTURERS DEFECT DUE TO OPEN DRUMS. *NLM

THE REAR BRAKES HAD TO BE REPLACED EVERY SEVEN MONTHS. *JB

WHEN THE BRAKE WAS APPLIED THE CONSUMERS FOOT ALSO PRESSED THE GAS PEDAL. THE DEALER INSPECTED THE VEHICLE BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *NLM

WHEN THE VEHICLE MADE A LEFT OR RIGHT TURN THE DOUBLE CABIN MADE RATTLING NOISES. THE DEALER INSPECTED THE VEHICLE BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *NLM *TS

CAST IRON WHEEL MOUNT FAILED. *MR *SCC *NLM

THE VEHICLE SURGED, THE REMOTE STARTER INTERFERED WITH THE FAULT SENSOR WHICH CAUSED THE ENGINE LIGHT TO ILLUMINATE. THE VEHICLE LOST POWER WHILE DRIVING, AND STALLED, THE FUEL PUMP WAS REPLACED, HOWEVER THE PROBLEMS CONTINUED. *TS. THE TRANSMISSION CHANGED BETWEEN GEARS, AND THE DEALER CHANGED THE PCM. THE PROBLEM WAS DISCOVERED TO BE INCORRECT WIRING WHICH WAS ROUTED WRONG WITHIN THE IGNITION WHICH CAUSED THE PROBLEMS. *JB

THE VEHICLE EXPERIENCED A ROUGH VIBRATION WHEN TRAVELING BETWEEN 20 MPH AND 40 MPH. *JB

INTERMITTENT SURGES, LOSS OF POWER WHILE IN MOTION, TRANSMISSION, LACK OF ACCELERATION. *MR AT PURCHASE, THE CHECK ENGINE LIGHT CAME ON THREE TIMES BEFORE LEAVING THE DEALERSHIP LOT. DEALER ADVISED THAT THE DEALER INSTALLED REMOTE STARTER OR ALARM SYSTEM WAS INTERFERING WITH FAULT SENSOR AND WAS NOT A PROBLEM. HOWEVER THE LOST POWER WHILE DRIVING, INTERMITTENT SURGES AND STALL OUTS AT FREEWAY SPEED/85 MPH STILL EXISTED. ON ONE OCCASION CONSUMER WAS ALMOST IN AN ACCIDENT WHEN THE TRANSMISSION CLANGED BETWEEN GEARS AND THERE WAS POOR ACCELERATION. CONSUMER HAD TO SHIFT INTO 4 WHEEL DRIVE OR MANUALLY DOWNSHIFT, OR TURN THE ENGINE OFF THEN ON AGAIN. DEALER REPLACED PCM MODULE, FUEL PRESSURE REGULATOR AND GASKETS, FUEL PUMP ASSEMBLY. HOWEVER PROBLEM STILL EXIST. DEALERSHIP AGREED TO HOLD THE VEHICLE FOR FURTHER INVESTIGATION. FURTHER INVESTIGATION REVEALED THAT THE WIRES FROM THE DEALER INSTALLED ACCESSORIES SUCH AS THE ALARM SYSTEM AND REMOTE STARTER OR ANTI-THIEF SYSTEM, AND FACTORY WIRE FROM PCM/VCM TO THE TRANSMISSION BE REPLACED. DEALER REPLACED ALL IGNITION WIRING, WIRING FROM THE PCM/VCM TO THE TRANSMISSION AND REPLACED THE CONTROL VALVE BODY THAT REGULATES THE CRUISE CONTROL. CONSUMER HAS BEEN WITHOUT VEHICLE FOR MORE THAN 21 DAYS AND WILL SEEK A REPLACEMENT VEHICLE IF WIRING REPAIRS DOES NOT REMEDY THE PROBLEM(S). *TT *NLM

EVERY 2000 MILES THE VEHICLE BURNED A QUART OF OIL, THE DEALER STATED IT WAS NORMAL. *JB

THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY.*JB

THE BRAKES SQUEAKED WHEN APPLIED. THE DEALER REPLACED THE REAR BRAKE SHOES AND CLIPS. *JB

THE VEHICLE DISPLAYED HESITATION WHEN IDLING AND DRIVING ANY SPEED. *JB

THE RUBBER GRAM WAS MISSING.*JB

THE VEHICLE STALLED, WHICH MADE IT DIFFICULT TO CONTROL THE VEHICLE.*JB

GMC SERRIA 2002. OUR TRUCK HAS RUST ON THE BUMPER BEHIND THE PAINTED COVER. THE DEALER SUGGESTED THIS IS NORMAL AND POLISHED IT, WITHIN ONE WEEK THE BUMPER SHOWED RUST AGAIN. THE DRIVER'S SIDE DOOR IS NOT LINED UP CORRECTLY, THE DEALER TRIED TO ADJUST IT, THE RESULT IS THE DOOR MUST BE SLAMMED TO CLOSE IT. THE MOTOR MAKES KNOCKING SOUNDS AT THE START AS IF IT HAS NO OIL. THE OIL HAS BEEN CHANGED EVERY THREE THOUSAND MILES. THE KNOCK STARTED AFTER THE TRUCK TURNED FOUR THOUSAND MILES. THE DEALER TOLD US THAT GM REPORTS THE KNOCK IS NORMAL. IT IS THE FIRST TIME I''VE HEARD OF A GAS MOTOR HAVING AN INTENTIONAL KNOCK. WE HAVE HAD THE TRUCK THIS SINCE IT WAS NEW AND HAVE HAD THE DEALER DO ALL THE REGULAR MAINTENANCE INCLUDING TIRE ROTATIONS AND OIL CHANGES.

THERE ARE PROBLEMS WITH THE SHIFTING MECHANISM ON THE TRANSMISSION. DEALER WAS CONTACTED. PH

THE PASSENGER SEAT BELT LOCKED UP, AND DID NOT RELEASE WHEN THE SEAT WAS RECLINED. *JB. *JB

CONSUMER COMPLAINS OF PREMATURE STALLING AT IDLE. THE VEHICLE LACKS SUFFICIENT POWER, IT SURGES AND AT TIMES REFUSES TO ACCELERATE. THE TRANSMISSION DOESN'T SHIFT DOWN PROPERLY OUT OF 4TH GEAR AND THE AIR CONDITIONING UNIT DOES NOT COOL PROPERLY AND MAKES WHISTLING NOISES. *JG *JB

REAR AXLE UNSTABLE WHEN CORNERING OVER MODERATE BUMPS. LOSES LATERAL TRACTION. DEALER FAILED TO MAKE A GENUINE EFFORT TO REPLICATE THE PROBLEM. I REPLACED REAR SHOCKS AT MY OWN EXPENSE, PROBLEM WAS REDUCED BUT NOT ELIMINATED.

WHILE TRAVELING ABOUT 55MPH ON THE HIGHWAY. DUE TO A MOOSE IN THE MIDDLE OF THE ROAD. THE CONSUMER WAS TRYING TO AVOID THE MOOSE AND HIT AND ENBANKMENT. THE DUAL AIRBAGS DIDN'T DEPLOY PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM.

AFTER A TOTAL OF 19 VISITS TO THE GMC SERVICE DEPARTMENT WITH NO RESULTS MIRROR STILL VIBRATES ARBITRATION THROUGH THE BBB WAS ATTEMPTED ON 10-4-02. RESULTS IN FAVOR OF GMC ARBITRATOR AGREED MIRROR IS MFG DEFECT, BUT PROVIDED NO ASSISTANCE IN GETTING IT REPAIRED. OTHER 2002 LIKE VEHICLES WERE TESTED AND FOUND TO HAVE THE SAME PROBLEM. THIS DEFECT IS MAKE/MODEL WIDE! ALL I WANT IS THE MIRROR VIBRATION TO STOP. I REALLY DON'T EVEN USE THE MIRROR ANYMORE CREATING A SAFETY HAZARD. DT

ON COLD STARTS THE ENGINE PRODUCES LOUD RAPPING SOUND AS IF RUNNING ON NO OIL. GMC HAS BEEN NOTIFIED, BUT IT IS DEEMED A NORMAL OPERATING SOUND, AND WILL NOT SHORTEN THE ENGINE LIFE. THEY NEVER MADE ANY ATTEMPT TO FIX PROBLEM, JUST OFFERED AN EXTENDED WARRANTY ON CERTAIN PARTS. IT REALLY MAKES ME WONDER HOW THEY KNOW WHAT PARTS TO COVER ON THE EXTENDED WARRANTY IF THERE IS NOTHING WRONG WITH THE ENGINE? DT

CONSUMER STATES THAT WHILE DRIVING AND TRYING TO DOWN SHIFT THE VEHICLE AND NO WARNING THE RPM IS STILL RACING. DEALER NOTIFIED. MR

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

THE VEHICLE TIRE PRESSURE WAS 38-40 PSI IN ALL FOUR TIRES. THE PROPER PSI SHOULD BE 60-PSI FRONT 80-PSI REAR. CONSUMER STATED THAT THE TIRE PRESSURE WAS INCORRECT IN ALL FOUR TIRES. *YH

ROUGH IDLE, VEHICLE RUNS POORLY. CONTACTED DEALER. PLEASE PROVIDE MORE INFORMATION.

ABS SYSTEM IS NOT WORKING PROPERLY, THERE IS A GRINDING NOISE WHEN APPLYING BRAKES. CONTACTED DEALER, AND THE DEALER IS NOT WILLING TO DO ANYTHING.*AK

TRANSMISSION SHIFTS WITH A STRONG JERK FROM 1ST TO 2ND GEAR, PROBLEM BEGAN 7/30/02, DEALER REPLACED VALVE BODY, RETURN AGAIN 8/8/02 WITH SAME PROBLEM, REPLACED SAME PART, OCCURRED AGAIN LEAVING DEALER SAME DAY AS PICKUP RETURNED BACK TO DEALER AGAIN ON 8/13/02 I WAS TOLD IT WAS THE CHANNEL PLATE AT THAT TIME BY SERVICE AND CALLED BY GM MFG AND WAS TOLD IT WAS VALVE BODY AGAIN. *AK

WHEN JACKNIFED IN A UTURN THE TRAILER BROKE THE REAR WINDOW WHICH EXPLODED INTO RAZOR SHARP SHARDS OF GLASS CUTTING ME ON THE HAND FROM THE DRIVERS SEAT.*AK

VEHICLE PULLS TO THE LEFT AT HIGHWAY SPEEDS. 2 ATTEMPTS BY THE DEALER HAVE FAILED TO REMEDY THE SITUATION. CONSUMER FEELS THIS CONDITION PRESENTS A DANGER TO HIMSELF AND THE GENERAL PUBLIC WHENEVER HIS FULL ATTENTION IS DIVERTED FROM TRYING TO KEEP THE VEHICLE GOING STRAIGHT. *TT

THE OIL LIGHT ILLUMINATED AFTER 2500 MILES. THE CONSUMER FOUND OUT THAT THE VEHICLE HAD CONSUMED OVER 2 QUARTS OF OIL AND EMITTED BLUE SMOKE WHEN STARTED COLD. THE DEALER REPLACED THE PCV VALVE AS A CAUSE BUT THE VEHICLE CONTINUED SMOKING AND CONSUMING MORE OIL, THE DEALER INFORMED THE CONSUMER THAT EVENTUALLY THEY WOULD HAVE A REDESIGNED VALVE COVER TO PREVENT THE PROBLEM, BUT THAT THEY COULD DO NO MORE AT THIS TIME. *YH

CONSUMER STATES THE INSIDE HOOD LATCH LOCATION CAUSES THE HOOD TO OPEN WHILE DRIVING, MANUFACTURER WAS NOTIFIED. NLM WHEN MOVING TO THE LEFT CONSUMER'S FOOT CAN CATCH THE HOOD LATCH. *TT

DEALER CLAIMS THEY CANNOT DUPLICATE PROBLEM. BRAKE PEDAL WILL TRAVEL EXCESSIVELY WHEN APPLIED SUDDENLY; SO FAR, OCCURRENCE HAS BEEN AT SLOWER SPEEDS AND INTERMITTENTLY. *AK

CONSUMER HEARD A LOUD KNOCK IN THE ENGINE WHEN STARTING, THE DEALER WAS CONTACTED AND INDICATED THAT THE KNOCK WAS NOT AFFECTING THE DURABILITY OF VEHICLE. NLM *YD

AFTER A LONG TRIP THE REAR END WILL VIBRATE AND SHIFTS WHEN TAKING OFF FROM A STOP. DEALER DROVE VEHICLE ON LONG TRIP BUT COULD NOT DUPLICATE THE PROBLEM. NLM

VEHICLE STALLS ON TAKE OFF, DEALER CANNOT REMEDY PROBLEM. *AK CONSUMER STATES THE PROBLEM OF THE VEHICLE STALLING WAS SOLVED BY USING HIGH OCTANE GASOLINE. THE CLUTCH DOES NOT ENGAGE PROPERLY, ALSO SOMETIMES SOUNDS SO LOOSE. *YH

PASSENGER RESTRAINT BELTS DO NOT FUNCTION CORRECTLY.*AK THE SEAT BELT HAD BEEN REPLACED TWICE BUT CONTINUES TO LOCK UP.*YH

DEALER HAS REPLACED GENERAL, AMERI-TECH TIRES SIZE 25570R16, THREE TIMES BECAUSE THEY WOULD NOT BALANCE. *AK THE CONSUMER STATED THAT THERE WAS STILL VIBRATION OF TIRES AFTER THEY WERE REPLACED AND BALANCED BECAUSE THE TIRES WERE POOR QUALITY. *YH

THE REAR END OF VEHICLE SKIPS BACK AND FORTH WHEN I HIT A BUMP/WHEN I'M GOING ON A RAMP TURNING RIGHT WITH THE WEIGHT OF THE VEHICLE ON THE LEFT SIDE AND HIT A BUMP OR WASH BOARD IT IS THE WORST. *AK

DOORS NOT MOUNTED CORRECTLY, HINGES NEED TO BE PULLED OUT WITH FRAMING MACHINE TO CORRECT THE PROBLEM. COMMON PROBLEM WITH GMC TRUCKS IS WHAT THE AUTOBODY SHOP STATES.