DT: CONTACT STATED THE PARKING BRAKE BANDS DRAGGED ON THE HUB OF THE REAR WHEEL EVEN THOUGH THE PARKING BRAKE WAS NOT BEING USED. CONSUMER HEARD A GRINDING NOISE, AND WHEN HE TOOK THE CAR INTO THE SERVICE DEALERSHIP, THEY TOLD HIM THE HUBS NEEDED TO BE REPLACED. GMC INVESTIGATED TRUCKS WITH MANUAL TRANSMISSIONS BUT NOT WITH AUTOMATIC TRANSMISSIONS. HAD TO REPLACE THE HUBS ON 7-25-05. HAD 53,000 MILES ON THIS VEHICLE AND BOUGHT IT BRAND NEW. CONSUMER FELT THIS WAS A DEFECT AND WOULD LIKE TO FILE A SAFETY COMPLAINT. THIS WAS THE FIRST TIME HE HAD THIS PROBLEM. *AK *JB
2002 GMC Sierra complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
DT: THE CONTACT OWNS A 2002 GMC SIERRA. THE CONTACT WAS HAVING A PROBLEM WITH THE POSITIVE TERMINALS ON THE BATTERIES THAT ARE MADE BY AC DELCO, THESE TERMINALS CORRODED FROM THE INSIDE, CAUSING THEM TO FALL OFF. THE PROBLEM HAPPENED ON OCTOBER 10, 2005. THE BATTERY HAD BEEN IN THE VEHICLE EVER SINCE DATE OF PURCHASE. THE MANUFACTURER OF THE VEHICLE AS WELL AS THE MANUFACTURER OF THE BATTERY NEITHER OF THEM WANTED TO TAKE RESPONSIBILITY FOR THE PROBLEM. THE CONTACT WENT TO HAVE THE BATTERY REPLACED, AND THE MECHANIC TOLD HIM THAT HE HAD TWELVE MORE OF THE SAME BATTERIES SI WITH THE SAME PROBLEM. *AK
MY 2002 GMC SIERRA 4WD P/U WITH 28,570 MILES HAD "ABS BRAKE" FAILURE. I CAME CLOSE TO GOING THROUGH MY GARAGE DOOR BECAUSE OF THIS AND AM GLAD IT DIDN'T HAPPEN AT A BUSY INTERSECTION!! THERE IS A RECALL ON MY VEHICLE FOR THIS PROBLEM, HOWEVER IT ONLY APPLIES TO THE "SALT BELT" STATES AND WISCONSIN IS NOT INCLUDED!! UNBELIEVABLE!! THE DEALERSHIP (VON HOLZEN) IN ASHLAND WI. REPLACED ABS SENSORS P/N 15112379 ($225) ALSO THEY HAD TO REPLACE BOTH FRONT BRAKE ROTORS WHICH COULD NOT BE REFACED AS THEY WOULD HAVE BEEN BELOW SPECS. THE WHOLE BILL CAME TO $513.61!! I CAN'T BELIEVE GMC DOESN'T HAVE A RECALL FOR ALL STATES ON THE ABS PROBLEM BEFORE THERE ARE ABS CAUSED FATALITIES!! VON HOLZEN DEALERSHIP PHONE # 8003415440 HAS THE OLD PART. *NM
DT: THE CONTACT STATES THE ABS SYSTEM IS BAD. IT ALMOST CAUSED AN ACCIDENT ON 8-20-05 BECAUSE BRAKES WENT TO THE FLOOR. THERE WAS NO BRAKING POWER. HAD TO SHIFT THE CAR INTO PARK TO GET THE VEHICLE TO STOP. THE CONTACT WAS GOING VERY SLOWLY WHEN THIS HAPPENED. THIS WAS THE FIRST INCIDENT OF THIS KIND. THE DEALER REPAIRED THE VEHICLE. THEY REPLACED THE WHEEL BEARINGS, THE HUB, THE ROTORS, AND A CABLE THAT WAS ATTACHED TO THE WHEEL BEARING ON 8-22-05. IT SEEMS TO BE FIXED AS OF NOW. *AK *JB
DT: 2002 GMC SIERRA. THE CONSUMER STATES THE ABS BRAKES STARTED PULSATING, AND CONSUMER'S VEHICLE HIT ANOTHER VEHICLE. THIS CAUSED THE BRAKES TO GO OUT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, THEY TOLD HIM THE ABS SENSORS FAILED. THEY WERE CLEANED AND NOW THEY SEEM TO BE OKAY. THIS PROBLEM HAS NOT HAPPENED SINCE. THERE WAS NO WARNING LIGHT ON WHEN THIS HAPPENED. *AK *NM
DT: 2002 GMC SIERRA. THE CONSUMER STATES THE STEERING SHAFT BOUNCED UP AND DOWN, IT WAS NOT CORRECTLY PUT IN. THIS CAUSED THE FRONT END BOUNCE FROM THE STEERING BOX TO THE STEERING WHEEL. THIS PROBLEM HAS BEEN CORRECTED, BUT THE DEALERSHIP STATED THEY WERE HAVING A LOT OF THESE PROBLEMS. THIS HAS BEEN HAPPENING SINCE THE PURCHASE OF THE VEHICLE. THE CONSUMER THOUGHT THE VEHICLE WAS OUT OF ALIGNMENT. ALSO, THE ROTORS A HAD TO BE REPLACED BECAUSE OF THE SHAFT BOUNCING UP AND DOWN. THE RIGHT TIE ROD WAS ALSO REPLACED. THE PROBLEM WAS CONSTANT WITH THE VEHICLE.*AK
DT: THE BRAKE ROTORS ARE WARPING. THERE IS RUSTING IN THE BRAKE AREA. THE CONSUMER FIRST NOTICED THE PROBLEM ON SEPTEMBER 10, 2005. THE CONSUMER HAD THE ROTORS CUT TO TAKE OFF THE BAD METAL. THERE HAVE BEEN NO ACCIDENTS. *AK
HAVE 2002 GMC SIERRA AND THE ANTI LOCK BRAKES ARE FREEZING OR WORKING AT A SLOW SPEED OR A STOP. HAVE CALLED GARAGES AND THEY DON'T HAVE THE RECALL NUMBERS. SO I HAVE TO WAIT UNTIL RELEASED. HOW LONG MUST I WAIT!!! *JB
1. LOSS OF BRAKES AT LOW SPEEDS, WHICH CAUSED ME TO BACK INTO A DITCH WHILE BACKING OUT OF MY DRIVEWAY. IT FEELS LIKE THE ABS IS KICKING IN, BUT YOU LOOSE ALL CONTROL OF THE BRAKES. 2. HAVE HAD TO REPLACE THE BRAKES -- PADS AND ROTORS TWICE AT MY OWN EXPENSE IN 46,000 MILES. *JB
2002 GMC SIERRA EXPERIENCED EXTENDED STOPPING DISTANCE.*MR THE VEHICLE'S FRONT END BOUNCED AND MADE NOISE. IT WAS LATER DETERMINED THAT THE PROBLEM WAS A FAULTY DRIVER'S SIDE FRONT HUB BEARING ASSEMBLY. AFTER MANY PHONE CALLS AND LETTER THE CONSUMER RECEIVED A CHECK FROM THE MANUFACTURER. THE CHECK COVERED THE PART NOT THE LABOR. THE CONSUMER WANTS TO KNOW WHY THIS PART WAS RECALLED IN CANADA BUT NOT IN THE US. *NM
DT: THE CONSUMER COMPLAINED ABOUT THE ABS SYSTEM ENGAGING AT LOW SPEEDS OF 5-10 MPH, AND WHEN COMING TO A STOP , THE BRAKING WOULD GO AWAY COMPLETELY. THE CONSUMER HAD IT TEMPORALLY REPAIRED. THE CONSUMER HAD NOT CONTACTED THE DEALER WHERE IT WAS BOUGHT, BUT WAS PLANNING TO DO THAT. THE MANUFACTURER HAS NOT BEEN CONTACTED. THE VEHICLE IS A 2002, GMC SIERRA PICKUP. THE CONSUMER HAS NOT CHECKED WITH GM ABOUT RECALL INFORMATION. *AK
LOW SPEED APPLICATION OF BRAKES ON MIXED TRACTION SURFACE ( BARE ROAD ON LEFT SIDE ICE AND SNOW ON RIGHT SIDE). LEAD TO UNWANTED ACTIVATION OF ANTI-LOCKS. RESULTING IN LOSS OF CONTROL OF TRUCK AND SUBSEQUENT CRASH WITH PERSONAL INJURY AND SUBSTANTIAL PROPERTY DAMAGE. POLICE WERE NOTIFIED BUT NO REPORT BECAUSE IT WAS IN A SUBDIVISION. *JB
MY TRUCK IS A 2002 GMC SIERRA, AND IS HAVING THE SAME PROBLEMS AS THE ANTILOCK BRAKING SYSTEM RECALL. I WAS TOLD THAT SINCE I DON'T LIVE IN THE EASTERN STATES THAT I DON'T FALL INTO THE RECALL. IT IS HAVING PURGING PROBLEMS ON THE ANTILOCK, AND IS HAVING PROBLEMS WITH STOPPING AT DIFFERENT SPEEDS, THE BRAKES DON'T SEEM TO WANT TO STOP IT. *NM
BRAKE ABS SYSTEM IS ACTIVATING AT LOW SPEEDS. OFTEN WHEN I COME TO A STOP FROM 5-20MPH THE ABS SYSTEM ACTIVATES FOR NO REASON ON DRY, CLEAN ROADS. SEVERAL TIMES I'VE NARROWLY EXSCAPED AN ACCIDENT. THE TRUCK DOESN'T WANT TO STOP AT ALL WHEN THE ABS ACTIVATES.
WHEN YOU ARE GOING 3 TO 6 MILES PER HOUR GOING SLOW OR COMING TO A STOP THE ABS SYSTEM FAILS CAUSING THE BRAKES NOT TO WORK, YOU HAVE TO PUSH REALLY HARD ON THE PEDAL JUST TO GET IT TO SLOW DOWN. I,VE TALKED TO OTHER PEOPLE WHO HAVE GMC AND CHEVY PICK-UPS AND THEY HAVE HAD THE SAME PROBLEM.THIS IS SOMETHING THE SHOULD BE REPAIRED BY GM BEFORE SOMEONE IS KILLED.I ALSO FOUND OUT TODAY THAT CANADA HAS ISSUSSED A RECALL FOR THIS PROBLEM. DOES IT TAKE SOMEONE TO GET KILLED OR INJURED BE THE NHTSA DOES SOMETHING?
I HAVE A 2002 GMC TRUCK. AT 38,000 MILES THE CLUTCH WENT OUT COMPLETELY. THE MECHANIC TOLD ME THE CLUTCH PLATE WAS OK BUT THE 2 HYDRAULIC CYLINDERS NEEDED TO BE REPLACED.
AT SLOW SPEEDS (BELOW 10 MPH) THE ANTI LOCK BRAKES MESS UP AND TRUCK CAN NOT BE STOPPED. WOULD HAPPEN ONCE IN A WHILE, NOW IT HAPPENS EVERY TIME I TRY TO STOP. ALMOST RAN INTO SEVERAL PEOPLE. I CAN NOT BELIEVE THIS PROBLEM HAS NOT BEEN A RECALL CONSIDERING THAT ALL THE PEOPLE I HAVE TALKED TO THAT HAVE HAD THE SAME PROBLEM AND THAT I AM SURE THERE HAS HAD TO BEEN SEVERAL ACCIDENTS INVOLVING THIS. A DEALER TOLD ME TO PULL THE ANTI-LOCK FUSE UNTIL I GET IT FIXED WHICH I HAVE. TRUCK NOW STOPS BUT I NO LONGER HAVE ANTI-LOCK BRAKES. *JB
I HAVE A 2002 GMC SIERRA WITH ABS WHICH FALSELY ACTIVATES AT SLOW SPEEDS. MANY FRIENDS HAVE HAD SIMILAR COMPLAINTS, ONE OF WHICH CONNECTED ME TO YOU FOLKS. THE SITUATION IS AS KNOWN IN PE05020. THE "FIX" IS TEMPORARY AND TYPICALLY LASTS 9 - 12 MONTHS. *NM
DT: THE FRONT AND REAR ROTORS FELL APART. THE MECHANIC HAD TO REPLACE THE ROTORS AT 47,000 MILES. HE SAID IT WAS A COMMON PROBLEM. THE CONSUMER WENT TO THE DEALER AND THEY SAID IT WAS NORMAL. THE CONSUMER SENT LETTERS TO GMC AND THEY ARE RETURNING LETTERS. *AK *JB
DT: CALLER COMPLAINED ABOUT TRANSMISSION FAILURE. WHILE PULLING AWAY FROM A STOP SIGN HEARD A NOISE AND COULD NOT GET VEHICLE TO MOVE. FINALLY, GOT IT OFF THE ROAD, BUT WAS UNABLE TO MOVE FORWARD OR BACKWARD. CALLER SAID THE ORIGINAL OWNER HAD THE SAME PROBLEM. MANUFACTURER WANTED DEALER TO EVALUATE THE PROBLEM AND CALL THEM BACK, AND FOR THE CALLER TO PAY FOR REPAIRS. . DEALER HAD NOT COME SEEN THE VEHICLE. *AK
DT: CONSUMER STATED BRAKE FAILURE RESULTED IN EXTENDED STOPPING DISTANCE. TOOK TO A DEALER FOR THIS ISSUE 3 TIMES. DEALER'S GENERAL MANAGER SAID THERE WAS SOME TYPE OF PROBLEM BUT HE DID NOT KNOW WHAT CAUSED IT. NO REPAIRS OR PARTS REPLACED. *AK ON OCT 18, 2004 THE REAR ROTORS WERE TURNED. EVEN AFTER THE ROTORS WERE TURNED THE BRAKES STILL PERFORMED POORLY. THE RIGHT FOG LIGHT FELL OFF WHILE DRIVING. *NM
THIS COMPLAINT IS TO SUPPORT INVESTIGATION PE05020 1 - EVENTS LEADING TO FAILURE: MY TRUCK HAS BEEN DRIVEN IN NY STATE SINCE IT WAS PURCHASED IN LATE 2001. IT HAS BEEN PROPERLY MAINTAINED AND SERVICED. 2 - FAILURE AND ITS CONSEQUENCES: AFTER 40,000 MILES, EVERY TIME I CAME TO A STOP THE ANTI-LOCK BRAKES WOULD KICK IN (UNDER 10 MPH IN COMPLETELY DRY CONDITIONS). THIS MADE THE VEHICLE EXTREMELY DIFFICULT IF NOT IMPOSSIBLE TO STOP. I ALMOST BECAME INVOLVED IN AN ACCIDENT ON 3 OR 4 SEPARATE OCCASIONS UNTIL I PULLED THE FUSE FOR THE ABS SYSTEM. PULLING THE FUSE DISABLES THE SYSTEM SO I'M NOW DRIVING WITHOUT ANTI-LOCK BRAKES. CERTAINLY BETTER THAN THE ALTERNATIVE. 3 - CORRECTIVE MEASURES AND AVAILABILITY OF PARTS I BROUGHT THE VEHICLE IN FOR SERVICE TO PATRICK GMC IN ROCHESTER, NY. PAID $85.73 TO HAVE IT DIAGNOSED. THEY INDICATED BOTH FRONT SPEED SENSORS WERE BAD AND BOTH HUB ASSEMBLIES WOULD NEED TO BE REPLACED AT A COST OF $432 PER SIDE PLUS TAX. THE SENSOR ITSELF IS NOT AVAILABLE - IT MUST BE PURCHASED WITH AN ENTIRE HUB ASSEMBLY. I DID NOT HAVE THE WORK DONE AND CONTINUE TO DRIVE THE VEHICLE WITH THE ABS FUSE PULLED. THE VEHICLE IS UNSAFE TO DRIVE IN ANY OTHER CONDITION (EXCEPT IF THE HUBS WERE REPLACED). THE DEFECTIVE PARTS ARE STILL ON MY TRUCK. *NM
I HAVE A 2002 GMC SIERRA 1500 EXTENDED CAB TRUCK WITH FIRESTONE WILDERNESS AT TIRES WHICH CAME WITH THE VEHICLE. ABOUT 12:15 AM I WAS DRIVING EASTBOUND ON I-70 JUST WEST OF JUNCTION CITY WHEN I HEARD A LOUD SOUND FROM THE REAR OF MY TRUCK, AND WAS BARELY ABLE TO MAINTAIN CONTROL. AT THIS POINT IT WAS ABOUT 85F, BUT FOR A GOOD PART OF THE DAY I HAD BEEN DRIVING IN 100+F HEAT (SINCE ABOUT 5 PM, WITH A BREAK IN DRIVING FROM ABOUT 8:30 PM TO 10:30 PM). I PULLED OVER, AND FOUND THAT THE TREADS FROM MY LEFT REAR TIRE HAD COMPLETELY SEPARATED FROM THE SIDEWALL. I PUT THE SPARE TIRE ON AND DROVE THE REST OF THE WAY HOME (ABOUT 150 MILES). RIGHT NOW MY TIRE IS IN 3 PIECES: 2 SIDEWALLS STILL ON THE RIM, AND THE TREAD IS A SEPARATE PIECE, STILL IN A COMPLETE CIRCLE. FORTUNATELY I THINK THE DAMAGE IS LIMITED TO THE TIRE (WHICH MEANS I'M GOING TO HAVE TO REPLACE ALL 4 TIRES), AND POSSIBLY THE RIM OF THE ONE TIRE. RIGHT NOW I HAVE ALL THE PARTS, AND WILL TRY AND KEEP THEM WHEN I HAVE THE TIRES REPLACED.
ANTI LOCK BRAKES WOULD ACTIVATE FOR FOR NO REASON AT ALL ONCE AND A WHILE AT SLOW SPEEDS CONDITION GOT WORSE UNTIL I COULD NOT STOP FOR A STOP SIGN AND ALSO HIT A CURB I HAD TO REMOVE THE FUSE TO DISABLE THE ANTI LOCK BRAKES TO AVOID A BAD CRASH.
GMC SIERRA 2002 THE VEHICLE'S ANTILOCK BRAKING SYSTEM ENGAGED WHILE BEING DRIVEN ON DRY PAVEMENT. *SC AS A RESULT I TOOK THE TRUCK CONSIDERABLE TIME AND DISTANCE TO COME TO A COMPLETE STOP. THIS BRAKING PROBLEM HAD BEEN OCCURRING REPEATEDLY OVER THE PAST 6 MONTHS. *NM
DT VEHICLE STALLS AND DOES NOT RESTART, IT COULD BE SITTING AN HOUR OR DAY AND IT WILL NOT RESTART. DEALER HAS HAD THE VEHICLE, AND THEY COULD NOT PIN POINT THE PROBLEM. VEHICLE DID NOT CAPTURE ANY CODES, AND IT STALLED WHILE ACTUALLY DRIVING . USED TO BE SEVERAL MILES BETWEEN STALLS IT HAD LONGER INTERVALS BETWEEN STALLS NOW ITS DOWN TO LESS THAN 100 MILES BETWEEN ENGINE STALLING. *AK.
DT: SHORTLY AFTER THE PURCHASE OF THE TRUCK WHILE TRAVELING OVER A BUMP THE ABS KICKED IN AND THERE WAS A SLOW PULSATION OF BRAKES. VEHICLE WENT THROUGH A STOP SIGN. THIS OCCURRED ON DRY PAVEMENT. WHILE TRAVELING OVER INCH BUMP OR LARGER. THE OWNER EXPERIENCED THE SAME THING AS LISTED ABOVE. VEHICLE WAS SEEN BY THE SERVICE DEALER, AND THEY FOUND NO CODES ON THE COMPUTER, THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE OWNER WAS ADVISED THAT BRAKES WERE OPERATING PROPERLY. OWNER FOUND THAT PRESSING THE BRAKE PEDAL VERY FAST AND HARD OR PRESSING AND THEN RELEASING IT WAS THE ONLY WAY TO GAIN AFFECTIVE BRAKING. THE OWNER UNPLUGGED THE ABS FUSE, AND WAS ABLE TO HAVE THE BRAKES OPERATE NORMALLY. *AK
VEHICLE HAS A STRONG JERK WHEN SHIFTING FROM 1ST TO 2ND AND SOMETIMES HAS A SLIPPING / DELAYED JERK WHEN SHIFTING FROM 1ST TO 2ND. VEHICLE WAS TAKEN TO DEALERSHIP. VALVE BODY WAS REPLACED AT 30,000 MILES. DID NOT CORRECT THE PROBLEM. VEHICLE TAKEN BACK. DEALER REPLACED TRANSMISSION FLUID AND ADDED ADDITIVES. VEHICLE STARTED MAKING A POPPING NOISE WHEN SHIFTING AT 30,100 MILES. DEALER ADVISED THIS WAS NORMAL. VEHICLE WOULD NOT PULL IN REVERSE SOMETIMES AND WOULD ONLY SHIFT AT HIGH RPM AND NO OVERDRIVE AT 34,000 MILES. DEALER REBUILT TRANSMISSION AND REPLACED BROKEN SUN SHELL GEAR. VEHICLE STILL JERKING HARD / TRANSMISSION SLIPPING FROM 1ST TO 2ND. DEALER NOTIFIED. VEHICLE STILL UNDER WARRENTY. DEALER ADVISED THEY WOULD HAVE TO CONTACT GM FOR REPAIR SUGGUESTIONS. 3 MONTHS HAVE WENT BY AND DEALER WILL NOT SCHEDULE REPAIR OF TRANSMISSION. TRANSMISSION NOW HAS POPPING NOISE WHEN SHIFTING ALL GEARS AND MAKES VIBRATION AT 55MPH TO 65 MPH. TRANSMISSION STILL POPPING, JERKING, AND SLIPPING FROM 1ST TO 2ND.
SEE ATTACHED MEMORANDUM DATE JUNE 3, 2005 MEMO #06032005-1 FOR ITEMS (1), (2), AND (3) FOR ITEM (3) PARTS ON GMC TRUCK STILL EXIST AND ARE CURRENTLY SECURED ONLY BY A TIGHTENED WIRE HELD IN POSITION BY TURN STYLE TORQUE SYSTEM. DEFECTIVE SPARE TIRE ASSEMBLY BRACKET HOLD DOWN AND RELEASE SYSTEM. SYSTEM DESIGN PROVIDES FOR A POTENTIAL ROAD HAZARD SHOULD THE WIRE ASSEMBLY HOLD DOWN WIRE BECOMES CUT OR BROKEN WHEN AUTOMOBILE IS IN MOTION ON ANY HIGHWAY OPERATION. EXISTING PROBLEM DISCOVERED BY AAA SERVICE MAINTENANCE REPAIR SERVICE TO PUT 2002 GMC SIERRA TRUCK [XXX] BACK INTO OPERATION AFTER HIGHWAY TIRE FAILURE ON MAJOR I5 HIGHWAY IN OCEANSIDE CALIFORNIA. DAMAGE TO TIRES RESULTED IN RUPTURE OF LEFT REAR TIRE MANUFACTURED BY GENERAL TIRE. DEFECTIVE TIRE WAS RETAINED BY SEARS REPAIR SERVICE, LAGUNA HILLS, CALIFORNIA. *JB *SC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
DT: CONSUMER HEARD SOMETHING POP PING AND FELL INTO THE STREET. CONSUMER HAD NO BRAKES IN THE REAR. IN THE FRONT THE BRAKE DISC WAS BADLY PITTED BECAUSE OF THE POOR QUALITY OF ALLOY. CONSUMER WAS DRIVING UP TO A STOP, TRYING STOP, WHEN THE BRAKES FAILED. CONSUMER SAILED ON THROUGH THE STOP SIGN. THE FRONT BRAKES WERE GRINDING DUE TO THE METAL ON THE DISC. THE CONSUMER HAD TO REPLACE WITH A WHOLE NEW BRAKING SYSTEM WITH AFTERMARKET PRODUCTS. CONSUMER DID NOT FEEL SAFE WITH THE GM BRAKES. THIS HAPPENED ALL OF A SUDDEN, THERE WERE NO PRIOR PROBLEMS. THIS VEHICLE ONLY HAS 8,000 MILES ON IT. THIS HAPPENED WHILE SLOWING DOWN BETWEEN 10 AND 15 MPH.*AK
DT: 2002 SIERRA GMC HAD ABS BRAKE PROBLEMS. THE VEHICLE DID NOT COMING TO A STOP WHILE CONSUMER WAS AT THE GAS PUMP. WHEN VEHICLE OPERATED AT A SLOW SPEED THE ABS KICKED IN, MAKING STOPPING DIFFICULT. THE PROBLEM WAS ERRATIC. CONSUMER TOOK VEHICLE TO THE DEALER, AND THE DEALER STATED THAT THERE WAS A PROBLEM WITH ABS SYSTEM. CONSUMER ALMOST WAS INVOLVED IN A CRASH YESTERDAY BECAUSE THE VEHICLE WOULD NOT STOP. CONSUMER HAD NOT DONE ANYTHING TO CORRECT THIS, AND HAD BEEN IN CONTACT WITH GMC. THEY SAID NOT TO FIX IT, THAT THERE MIGHT BE A RECALL. *AK
THE CONSUMER OWNS A 2002 GMC SIERRA IN WHICH THE ANTI-LOCK BRAKES ACTIVATE AT LOW SPEEDS INCREASING THE STOPPING DISTANCE. *MR GM WAS AWARE OF THE PROBLEM IN THE NORTHERN STATES THAT THE PROBLEM WAS CAUSED BY CORROSION BY WINTER ROAD SALT. *SC *JB
DT: THE CONSUMER'S VEHICLE HAD BRAKE PROBLEMS. THE VEHICLE WAS TAKEN TO THE DEALER ON SEPT. 3, 2004. ALL 4 BRAKES AND ROTORS WERE REPLACED. THE ROTORS BROKE ON REMOVAL DUE TO ALL THE CORROSION. NEW ROTORS WERE INSTALL BUT THEY HAVE CORRODED AGAIN. *NM CONSUMER HEARD CLUNKING NOISE WHEN TURNING STEERING WHEEL, DEALERSHIP TECHNICIAN LUBED THE INTERMEDIATE STEERING WHEEL AND CLUNKING WAS GONE. AFTER GETTING THE ROTORS AND BRAKES REPLACED ABOUT 2,026 MILES LATER THEY HAVE TO BE REPLACED AGAIN BECAUSE OF CORRODING.*SB
WHILE DRIVING IN THE CITY WHILE IT WAS RAINING AT 10 MPH, THE VEHICLE IN FRONT OF THE CONSUMER STOPPED AND THE CONSUMERS BRAKES FAILED AND HIT THE VEHICLE IN FRONT. *AK (4/24/05) WHILE IN THE RAIN THE CONSUMER HAD COME OFF OF THE INTERSTATE GOING 20 MPH AND THE BRAKES FAILED AGAIN. THE VEHICLE WAS REGULARLY SERVICED BY THE DEALER. THE VEHICLE WAS TAKEN TO THE DEALER ON 4/28/05. THE DEALER REPORTED THAT THE VEHICLE NEEDED FRONT AND REAR PADS, THE FRONT ROTORS NEED MACHINING, THE REAR ROTORS NEEDED REPLACING , AND FOUR WHEEL CALIPERS NEEDED TO BE SERVICED. THE DEALER STATED THAT THE PADS WERE 70% WORN. THE CONSUMER STATED THAT THE REAR BRAKES HAVE PAD SQUEAKERS BUT THEY COULD NOT BE HEARD. THE CONSUMER HAD TAKEN THE REAR WHEEL OFF AND SAW THE REAR PAD WAS COMPLETELY METAL TO, AND REAR. THE CONSUMER MADE THE REPAIRS AS WELL SERVICED THE CALIPERS. *SC *JB
THE MIRRORS ON MY GMC 1500 Z71 TRUCK KEEP BREAKING. I'VE ONLY TAKEN IT THROUGH THE CAR WASH, WHEN THE ATTENDENT FOLDS IN THE MIRRORS ON BOTH SIDES, WHEN FINISHED I FOLD THEM BACK AND THEN THEY BREAK. IT HAS HAPPENED 2 TIMES AND THE COST IS $200 PER MIRROR. VERY UNREASONABLE FOR A MIRROR. I HAVE CALLED GM(CASE 1-328469134) AND THEY REFUSE TO DO ANTTHING FOR ME.
RUSTED ANTI LOCK BRAKES ARE WEARING OUT HUBCAPS AND BRAKE ASSEMBLY. CONSUMER WILL NEED TO TAKE VEHICLE TO DEALERSHIP TO BE REPLACED. *AK *SB THE FRONT BRAKES WORE OUT AND DAMAGE ON ROTOR. THE FRONT BRAKE PADS AND RIGHT ROTOR WERE REPLACED. THE REAR BRAKES WORE OUT. THE REAR PADS WERE REPLACED AND THE ROTORS WERE RESURFACED. *NM
2002 GMC SIERRA ANTI LOCK BRAKES ENGAGED WHEN CONSUMER ATTEMPTED TO STOP. *MR ON ANOTHER OCCASION THE ANTI LOCK BRAKES WOULD NOT ALLOW THE VEHICLE TO STOP. THE SERVICE DEPARTMENT INFORMED THE CONSUMER THAT THE VEHICLES HUB ON THE DRIVERS SIDE NEEDED REPLACED. THERE WAS NO LIGHT INDICATION. RUST WOULD GET UNDER THE SENSORS AND LIFT THEM. *SC
HASN'T FAILED YET, BUT THERE IS A RATTLE IN THE STEERING COLUM WHICH DEALER STATES IS NORMAL, SURE DOESN'T FEEL NORMAL TO ME. HAPPENS ANY TIME THE STEERING WHEEL IS TURNED. "WHILE DRIVING"
DT: AT STATE INSPECTION IT WAS DISCOVERED THAT REAR BRAKES WORE OUT PREMATURELY. HAD SINCE THEN REPLACED THE BRAKES. NO OTHER PROBLEMS WITH VEHICLE.*AK
WHILE DRIVING AT 5 MPHTHE ANTILOCK BRAKES (ABS) MALFUNCTIONED AND VEHICLE FAILED TO STOP. CONSUMER CALLED THE DEALER, AND WAS INFORMED THERE WAS FLAW WITH THE ABS. *AK *NM
CONSUMER STATED WHEN DRIVING SLOW THE ABS KICKED IN. IT CAUSED THE CONSUMER TO HAVE NO BRAKES. THE CONSUMER COULD HEAR THE ABS KICK IN AND NO HAD LIGHTS COME ON. THE CONSUMER TOOK THE VEHICLE TO THE SHOP. THE DEALER INFORMED THE CONSUMER THE SENSOR HAD FAILED AND SHE SHOULD CONTACT GM. *JB
POSSIBLE BRAKE SPEED SENSOR FAILURE 2002 GMC SIERA DENALI PICKUP
ANTI LOCK BRAKES KICK IN AND VEHICLE DOESN'T STOP!
2002 GMC SIERRA DEVELOPED SERIOUS BRAKE PROBLEMS.*MR WHILE DRIVING 70 MPH THE RIGHT FRONT BRAKE CALIPER FROZE. THIS RESULTED IN EXTREME HEAT AND CASUED THE HUB AND BEARING ASSEMBLY TO COME APART. *NM
DT: WHILE DRIVING VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE BUT NO NOISES. THERE WAS NO ACCIDENT OR ANY OTHER PROBLEMS. TOOK CAR TO DEALER ,THEY STATED ROTORS WERE RUSTED AND WORN OUT, AND NEEDED TO BE REPLACED. NO PROBLEMS SINCE. *AK
THE ANTI LOCK BRAKES ON A 2002 GMC SIERRA EXTENDED CAB PICKUP TURN ON (WHEN THEY NORMALLY SHOULD NOT - DRY STOPPING CONDITIONS) AT LOW SPEED STOPS <10 MPH. WHEN THEY CAME ON THEY WOULD MAKE STOPPING THE VEHICLE VERY DIFFICULT. THE LAST TIME THE TRUCK COULD NOT BE STOPPED AT A STOP SIGN AND WENT INTO A BUSY INTERSECTION, LUCKILY WITH OUT AN ACCIDENT. TO PREVENT THE PROBLEM OVER THE LAST SIX MONTHS I HAVE HAD THE FUSE FOR THE ANTI LOCK BRAKES REMOVED TO DISABLE THE ANTI LOCK FEATURE COMPLETLEY.
I TOOK MY TRUCK IN FOR AN OIL CHANGE AND THE DEALER TOLD ME THAT MY TRUCK (50,000 MILES) NEEDED NEW FRONT ROTORS BECAUSE MINE WERE "DE-LAMINATED" I ASKED HOW THIS COULD HAPPEN AND THE MECHANIC COULD NOT GIVE ME A CLEAR ANSWER. THE GM ASSISTANCE CENTER TOLD ME THAT THE DEALERSHIP TOLD THEM THE REASON FOR THIS WAS I REFUSED SOME DEALER RECOMMENDED MAINTENANCE, ALTHOUGH THE DEALERSHIP SERVICE MANAGER SAID THAT WAS NOT THE CASE. I SPOKE TO A METALURGIST AND HE STATED THE PROBLEM WAS MOST LIKELY FROM THE MANUFACTURING PROCESS CAUSED BY NOT COOLING THE ROTORS PROPERLY AFTER THE WERE CAST, SINCE BOTH ROTORS ARE ONLY DEFECTIVE ON THE INSIDE FACE. I ALSO OWN A 1990 CHEVY TRUCK WITH 270,000 MILES THAT STILL HAS THE ORIGINAL ROTORS. I AM AFRAID THIS DEFECT COULD CAUSE AN OCCURRENCE OF BRAKE FAILURE AND I AM AFRAID TO DRIVE THE TRUCK UNDER HIGHWAY CONDITIONS. ALSO, AFTER ASKING NUMEROUS OTHERS, NO ONE (OTHER THAN GM) HAS HEARD OF THIS PHENOMENON. *NM
STEADY BRAKING PERFORMANCE DEGRADATION SINCE NEW, IN CONJUCTION WITH PREMATURE REAR BRAKE FAILURE @ 28000 MI (2.5 YRS OLD), WHILE FRONT BRAKES STILL HAD OVER 50% REMAINING PAD LIFE. DEALER STATED THAT REAR ROTOR RUST CAUSED REAR PAD FAILURE. INSPECTION OF REAR PADS INDICATE OTHER PROBLEMS-UNEVEN FRONT TO REAR WEAR ON LR INNER PAD .018" -.044", WHILE LR OUTER PAD HAD NO BRAKE MATERIAL LEFT. RR OUTER PAD HAD SLIGHT GROOVING ACROSS TOP WITH THICKNESS BETWEEN .110-.118", RR INNER PAD HAD GROOVING TOP AND BOTTOM, WITH BETWEEN .122-.151" THICKNESS PAD MATERIAL LEFT. *AK
WHILE MY 17 YEAR OLD SON WAS DRIVING, THE TRUCK SUDDENLY LOST ALL POWER STEERING AND BRAKE CAPABILITY. MY SON WAS TRAVELING WITH HIS YOUNGER BROTHER AND A FRIEND IN THE VEHICLE. *AK
I BROUGHT MY TRUCK TO MY DEALER BECAUSE THE PARKING BRAKE WOULD NOT HOLD. I HAD 30,000 MILES ON THE TRUCK AND HAD OWNED IT FOR 25 MONTHS. THE DEALER GAVE ME A RECEIPT SHOWING THEY HAD ADJUSTED THE BRAKE AND REPLACED THE CALIPERS & ROTORS. 12 MONTHS LATER I TESTED THE PARKING BRAKE AND IT WOULD NOT HOLD. I CALLED THE DEALER AND WAS INFORMED THAT THEY MADE A MISTAKE ON MY RECEIPT - THEY NEVER REPLACED ANY PARTS, THEY ONLY CLEANED THE PARKING BRAKE. I FOUND OUT THERE WAS A TECHNICAL SERVICE BULLETIN IN PLACE (02-05-26-001) WHEN I ORIGINALLY BROUGHT THE TRUCK IN UNDER WARRANTY BUT THE DEALERSHIP DID NOT REPAIR MY TRUCK ACCORDING TO THE TSB. THERE IS ALSO AN OPEN NHTSA INVESTIGATION (EA04011) ON THIS MATTER. I THINK THE DEALER SHOULD FIX THE PROBLEM AT THEIR COST. *AK
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 GMC Sierra → · Every Sierra year → · How the figures are calculated →