Page 4 of 5 · complaints 151–200 of 249

2002 GMC Sierra complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Service Brakes, Hydraulic › Power Assist › Hydraulic
Filed Feb 19, 200544,600 milesTX

VEHICLE IS A 2002 GMC 6.0L 2500HD SIERRA TRUCK. IT HAS THE GM HYDROBOOST BRAKING SYSTEM (BRAKE ASSIST IS FROM THE POWER STEERING PUMP). THE PRESSURE LINE RUNNING FROM THE BRAKE BOOSTER TO THE STEERING RACK WAS INCORRECTLY ROUTED, RESULTING IN A VERY SHARP BEND IN THE FLEXIBLE PART OF HOSE. THE HOSE CRACKED AT THIS POINT, AND LEAKED SOME. THE FAILURE WAS CAUGHT EARLY, AND THERE WAS NO ACCIDENT OR FIRE. HOWEVER, IF THIS LEAK HAD NOT BEEN NOTICED, AT SOME POINT ALL POWER ASSIST BRAKING AND STEERING COULD HAVE BEEN LOST. I HAVE PICTURES OF THE INCORRECT ROUTING, AND THE OLD HOSE IF NEEDED.*AK

Seats › Front Assembly › Power Adjust
Filed Feb 14, 2005VT

WHILE DRIVING FRONT SEAT WILL AUTOMATICALLY MOVE FORWARD, PINNING THE DRIVER AGAINST THE STEERING WHEEL. CONSUMER CONTACTED THE DEALER. HOWEVER, PROBLEM RECURRED. *AK.. THE OWNERS MANUAL TELLS HOW TO ACTIVATE THE MEMORY SETTING FOR FRONT SEATS., BUT IT DOESN'T TELL HOW TO DEACTIVATE IT. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Feb 7, 200525,000 milesVA

THE DISC BRAKE PADS JAM AND FAIL TO MAKE PROPER CONTACT WITH THE ROTORS WHEN DIRT GETS IN THE AREA THAT THE BRAKE PADS RIDE ON 'RUNNERS (STAINLESS STEEL SHEET METAL COVERS THE MOUNTING FRAME WHERE IT RIDES . THE CLEARANCE IS SO CLOSE AND ROAD IT WILL JAM THE PADS. THIS REQUIRES DISASSEMBLY OF ALL OF THE BRAKE CALIPER AND GRINDING OF THE ROTOR FREQUENTLY. THE PADS NOT PRESSING ON THE ROTORS PROPERLY ALLOW THE ROTOR TO RUST FURTHER DEGRADING THE BRAKE PERFORMANCE AND CAUSES UNEVEN BRAKING AND GREATLY INCREASED STOPPING DISTANCE -- I HAVE HAD TO OVERHAUL THE BRAKES THREE TIMES AND THE REPAIR MECHANIC SAYS ALL GM TRUCKS HAVE THE SAME PROBLEM

Steering › Linkages
Filed Feb 7, 200525,000 milesVA

FRONT SUSPENSION/ STEERING 'RATTLES' EXCESSIVELY WHEN IN A TURN AND ROAD ROUGH TO THE POINT I MUST ACCOMMODATE IT IN HOW I DRIVEN TURNS. THE RATTLE ALMOST GOES AWAY AFTER THE FRONT SUSPENSION IS LUBED BUT IS BACK IN ABOUT 500 MILES OF DRIVING. *JB

Steering › Hydraulic Power Assist SystemCrash
Filed Feb 4, 200527,000 milesNJ

WHILE PULLING VEHICLE INTO THE GARAGE THE STEERING AND BRAKES FAILED . AS A RESULT, VEHICLE COLLIDED INTO THE SIDE OF THE GARAGE.*AK

Vehicle Speed Control › Cruise Control
Filed Jan 19, 200551,000 milesVA

WHILE DRIVING WITH THE CRUISE CONTROL SET TO 70 MPH THE VEHICLE ACCELERATED TO 90 MPH WITHOUT WARNING. THE CONSUMER STATED SHE DISENGAGED THE CRUISE CONTROL, HOWEVER THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WAS THROWN INTO NEUTRAL IN ORDER TO SLOW IT DOWN. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB *AK

Seats › Front Assembly › Recliner
Filed Dec 31, 200499,800 milesFL

THE DRIVER'S SIDE SEAT BACK FRAME FAILED AT THE WELDED JOINTS. DRIVER WAS THROWN TO RIGHT AND BACK WHILE AT HIGHWAY SPEED. THIS COMPONENT ALSO SERVES AS THE SHOULDER/SEAT BELT ATTACHMENT.*AK

Engine and Engine Cooling › EngineFire
Filed Dec 29, 2004NY

WHILE DRIVING 50 MPH, THE CONSUMER NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD AND FROM THE VENTS. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE VEHICLE CAUGHT ON FIRE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *JB

Seats › Front Assembly › Recliner
Filed Dec 15, 200475,000 milesIN

WHEN COMING TO A STOP DRIVER'S SIDE SEAT MOVED FORWARD. VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE SEAT BRACKET. CONSUMER STATED THAT THIS WAS THE SECOND TIME THAT THIS INCIDENT OCCURRED.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 5, 200436,800 milesNH

OUR 2002 GMC SIERRA WAS BEING INSPECTED FOR STATE INSPECTION WHEN IT WAS DISCOVERED THAT THE ROTORS HAD COMPLETELY RUSTED OUT. CONTACTED GMC AND THEY TOLD US THAT THEYKNEW THERE WAS A PROBLEM, BUT THAT IT WOULD ONLY BE COVERED IF REOPRTED DURING WARRANTY PERIOD OUR WARRANTY HAD EXPIRED AS THE VEHICLE HAD 36,800 MILES ON IT AND WARRANTY WASONLY FOR 36,000 MILES. ROTORS HAD TO BE REPLACED BECAUSE VEHICLE WAS UNSAFE.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 5, 2004NJ

ABS SYSTEM FAILED, SENSOR FAULTY CAUSING ABS TO ENGAGE AT 3-4 MPH, PREVENTING VEHICLE FROM COMING TO A STOP EASILY. *BF THE CONSUMER NOTICED THAT ALL FOUR ROTORS WERE RUSTED TO THE POINT OF NECESSARY REPLACEMENT. *TC

Structure › Body › Tailgate
Filed Oct 24, 200441,595 milesPA

(1) DEFECTIVE CATCH ON TAILGATE WOULD NOT ALWAYS KEEP GATE CLOSED (2) GATE UNEXPECTEDLY OPENED TRAVELING 35MPH, LOOSING SEVERAL PIECES OF FURNITURE. ALSO, TAILGATE DROPPED ONTO HIGHWAY DAMAGING IT BADLY. DISCOVERED BOTH CABLES RUSTED THRU ALSO. COULD HAVE CAUSED ACCIDENT OR WORSE. (3) WILL BRING INTO GMC DLR ON FIRST CHANCE, 10/25/04.*AK

Fuel System, Gasoline › Fuel Injection System › Injectors
Filed Oct 15, 2004KY

REQUEST FOR WARRANT ON FUEL INJECTORS FOR LIFE OF VEHICLE. *BF THE CONSUMER DID NOT BELIEVE THAT THE EXTENDED WARRANTY THAT GMC ISSUED WAS FAIR. THE WARRANTY WAS ONLY FOR 7 YEARS OR 200,000 MILES WHICH EVER OCCURRED FIRST. THE CONSUMER STATED THE VEHICLE HAS 8 INJECTORS AND WAS CONCERNED THEY MAY FAIL ONCE THE WARRANTY EXPIRED. (DEAN SUTTON LAWYER ON BEHALF OF CLIENT WILL REYNOLDS) *JB

Structure › Body › Tailgate › Hinge and Attachments
Filed Oct 6, 2004NC

THE TAILGATE STRAPS ON MY 2002 GMC SEIRRA BOTH BROKE AT THE SAME TIME AND THE TAILGATE FELL DOWN TO THE BUMPER. MY LOCAL GM DEALER KNEW OF A PROBLEM BUT STATED THAT NO NEW ITEM HAD BEEN MADE TO CORRECT THE STRAP PROBLEM, SO THEY JUST PUT NEW STRAPS BACK ON MY TRUCK, JUST LIKE THE ONES THAT BROKE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 30, 20043,612 milesOH

CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. THE BRAKE PEDAL GOES TO THE FLOOR, AND IT FEELS MUSHY. IT TAKES AN ADDITIONAL 50 FEET TO STOP. OWNER IS AFRAID HE WON'T STOP IN TIME.*AK THE CONSUMER STATED THAT THE BRAKES HAVE NEVER BEEN GOOD. VEHICLE HAS BEEN IN THE SHOP 4 TIMES FOR BRAKES. *TC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Abs Warning LightCrash
Filed Sep 29, 200440,000 milesNY

WHILE DRIVING ON DRY SURFACES ABS SYSTEM ENGAGED, FRESULTING IN EXTENDED STOPPING DISTANCE. THE PART WAS REPLACED TWICE. HOWEVER, PROBLEM RECURRED. *AK SECOND OCCURANCE RESULTED IN COLLISION 'GARAGE DOOR'; RETURN TRUE;" ONMOUSEOUT="WINDOW.STATUS=''; RETURN TRUE;">GARAGE DOOR</A>. ABS SENSER REPLACED A SECOND TIME. *TC

Structure › Body › Tailgate › Hinge and Attachments1 injured
Filed Sep 14, 200423,000 milesMA

WHILE LOADING THE VEHICLE, THE TAILGATE SUPPORT CABLES BROKE WITHOUT WARNING. AS A RESULT THE OWNER WAS THROWN TO THE GROUND. THE OWNER SUSTAINED HAND INJURIES. PLEASE PROVIDE ADDITIONAL INFORMATION.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 9, 200432,200 milesMA

MY 2002 GMC SIERRA HAS A BRAKING PROBLEM WHEN STOPPING FROM A SLOW SPEED. I TOOK MY CONCERN TO THE DEALER AND THEY SAID THE REAR ROTORS WERE RUSTED AND MAY NEED TO BE REPLACED. I THINK THIS SHOULD BE A WARRANTY ISSUE AS THE TRUCK HAS 32,000 MILES AND IS LESS THAN 3 YEARS OLD, IT IS UNSAFE TO DRIVE AS IT IS. THEY TELL ME IT IS BECAUSE I LIVE IN THE NORTHEAST AND IS NOT A DEFECT IN MATERIALS. IN 2002 AT A BRAKE SYMPOSIUM, SPONSERED BY THE MANUFACTURERS, IT WAS NOTED THAT GMC TOOK THE METAL CHROMIUM OUOF THE ROTOR ALLOY TO SAVE MONEY. CHROMIUM RESISTS RUST. IS THERE ANY HELP AVAILABLE?

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Sep 1, 200432,000 milesNY

PREMATURE BRAKE WEAR REQUIRED BRAKES AND ROTORS TO BE REPLACED AT 32,000 MILES. SERVICE ORDER INDICATED "DELAMINATION" OF BRAKE ROTOR CAUSED THE WEAR. THIS IS CONTRARY TO THE "LONG LIFE" BRAKES THAT WERE INDICATED TO ME DURING THE SALE OF THIS VEHICLE. BOUGHT NEW.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 4, 200412,000 milesNY

CONSUMER TOOK VEHICLE TO THE DEALER FOR A TIRE ROTATION, AND WAS TOLD THAT THE ROTORS WERE EATING UP THE BRAKE PADS. DEALERSHIP REPAIRED THE BRAKING SYSTEM BY RESURFACING THE ROTORS AND PROVIDING NEW PADS. HOWEVER, BECAUSE OF THE STEEL BEING USED THE ROTORS WILL CONTINUE TO EAT UP THE PADS, AND THIS OPERATION WILL NEED TO BE RESOLVED EVERY 10,000 MILES. MANUFACTURER STATED THAT THE CLIMATE WHERE CONSUMER LIVED WAS THE REASON WHY THE PROBLEM OCCURRED. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 26, 200419,975 milesPA

VEHICLE HAS 19000 MILES ON IT AND THE BRAKE ROTORS ARE BADLY SCORED AND RUSTED, RESULTING IN A PULSATING BRAKE PEDAL AND THE REQUIREMENT OF GREATER BRAKE PEDAL PRESSURE TO STOP THE VEHICLE. THE PROBLEM IS PRIMARILY WITH THE REAR BRAKES, BUT THE FRONT BRAKES ARE STARTING TO SHOW THE SAME SIGNS. A RECENT BRAKE INSPECTION INDICATES THAT THE BRAKE PADS ARE WELL WITHIN TOLERANCE FOR WEAR, BUT THE ROTORS WILL NOT PASS PENNSYLVANIA STATE SAFETY INSPECTION IN THEIR CURRENT CONDITION. I HAVE CONSULTED WITH AT LEAST FOUR OTHER INDIVIDUALS WITH SIMILAR VEHICLES THAT HAVE ENCOUNTERED THE SAME PROBLEM. *AK

Parking Brake
Filed Jul 10, 200455,000 milesTX

RECENTLY TOOK MY TRUCK IN FOR ROUTINE TIRE ROTATION AND ALIGNMENT AND I WAS TOLD THAT MY PARKING BRAKE WAS WORE OUT. I ONLY HAVE 55,000 MILES ON MY TRUCK AND I HAVE NEVER USED THE PARKING BRAKE. I WAS TOLD THAT IT WAS COMMON WEAR BY THE DEALER AND GMC CUSTOMER SERVICE WILL NOT DO ANYTHING EITHER. IF IT HAS TO WORK TO PASS INSPECTION THEN IT SHOULD BE A SAFTEY ISSUE. I WAS ALSO TOLD BY THE SERVICE TECH THAT IT IS VERY COMMON FOR THESES TRUCKS AND HE THINKS THE CABLE IS TOO SHORT AND THE BRAKE WEARS GOING DOWN THE ROAD. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 18, 200439,650 milesNJ

WHEN APPLYING THE BRAKES FROM LOW SPEED BRAKE PEDAL PULSATED, RESULTING IN EXTENDED STOPPING DISTANCE . DEALER STATED THE ROTORS WERE RUSTED AND FLAKING. *AK

Visibility › Rearview Mirrors/Devices › Exterior
Filed Apr 16, 200415,000 milesCA

EXTERIOR DRIVER SIDE REAR VIEW MIRROR HAD TO BE REPLACED 3 TIMES BECAUSE OF SEVERE VIBRATION. THE VIBRATION WAS SO SEVERE THAT THE DRIVER WAS UNABLE TO SEE ONCOMING VEHICLES. *AK

Steering › Hydraulic Power Assist SystemCrash
Filed Apr 9, 20045,000 milesCA

WHILE MAKING A RIGHT HAND TURN CONSUMER LOST STEERING CONTROL. THIS CAUSED THE CONSUMER TO HIT A WALL. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 8, 20046,136 milesMI

THE VEHICLE WAS EXPERIENCING INTERMITTENT BRAKE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST 6 TIMES, HOWEVER, THE DEALER WAS NOT ABLE TO DUPLICATE OR SOLVE THE PROBLEM. *AK THE BRAKES WOULD MOMENTARILY PAUSE IN STOPPING ACTION, ALONG WITH INTERMITTENT GRABBING, THEN REPEAT ITSELF. BRAKE PULSATION WAS ALSO PRESENT. *SC *JB

Suspension › Front › Shock Absorber
Filed Apr 2, 200417,000 milesMI

I HAVE A 2002 3/4 TON CREW CAB SIERRA WITH DURAMAX DIESEL AND ALLISON TRANSMISSION. THE TRUCK HAS 17000 MILES. OVER THE LAST TWO WEEKS, I HAVE HAD TWO SHOCK ABSORBERS FAIL CATASTROPHICALLY DUE TO A WELD AT THE BOTTOM ATTACHMENT POINT. IN THE FIRST CASE, THE SHOCK WAS LODGED IN THE BOTTOM A ARM ASSEMBLY. THIS CAUSED THE STEERING TO BEHAVE STRANGELY. UPON SERVICING THE OTHER SHOCK, A CRACK IN THE WELD WAS FOUND. MY DEALER SAYS THAT SHOCKS ARE A MAINTENANCE ITEM AND REFUSES DO ANYTHING ABOUT THIS THE CUSTOMER ASSISTANCE IS ALSO NOT CONCERNED, THOUGH THEY FILED A CASE..1-204723707 *JB

Structure › Body › Tailgate › Hinge and Attachments
Filed Apr 1, 200440,000 milesPA

WHEN OPENING THE TAILGATE TWO SUPPORT BRACKETS BROKE. AS A RESULT, THE TAILGATE FELL TO THE GROUND. *AK BOTH SUPPORTS WERE REPLACED. THERE WERE BROKEN CABLES. *SC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Apr 1, 200416,000 milesRI

ANTI LOCK BRAKES ACTIVATED BY THEMSELVES AT LOW SPEEDS. WHEN DEPRESSING THE BRAKES THEY PULSATED AND CHATTERED. AT LOW SPEED CONSUMER'S VEHICLE COLLIDED WITH THE BACK DOOR OF THE GARAGE DUE TO BRAKE FAILURE. NO INJURIES WERE REPORTED. *AK SENSORS WERE REPLACED BY DEALERSHIP. *LA

Tires
Filed Mar 30, 2004100 milesMS

VIBRATION IN DRIVE TRAIN BEFORE AND AFTER REPLACEMENT OF DRIVESHAFT,NOISE IN FRONT END,POSSIBLE DEFECTIVE TIRES. *AK

Latches/Locks/Linkages › Tailgate › Latch
Filed Mar 14, 200417,482 milesCA

TAILGATE STRAPS BREAKING. POOR DESIGN AND DO NOT PERFORM AS DESIGNED.*AK

Structure › Body › Tailgate › Hinge and Attachments
Filed Mar 10, 200441,000 milesNC

MY 2002 GMC 2500HD TRUCK THIS PAST WEEKEND HAD A FAILURE IN THE TAILGATE CABLE SYSTEM. I WAS DRIVING MY ATV INTO THE BED WHEN THE LEFT CABLE BROKE AND THE TAILGATE SUDDENLY LOWERED A FEW INCHES. FORTUNATELY, THE RIGHT CABLE DIDN'T BREAK OR SERIOUS INJURY WOULD HAVE OCCURRED. AFTER LOOKING AT THE BROKEN CABLE, THERE WAS EVIDENCE OF RUST INSIDE THE PLASTIC COVERING ON THE WIRE STRANDS THAT MAKE UP THE CABLE. THERE IS NO WAY TO INSPECT THE CABLES FOR A POTENTIAL HAZARD PRIOR TO A CATASTROPHIC OCCURRENCE. I WILL BE REPLACING MINE WITH A STAINLESS STRAP SYSTEM SO THIS DANGEROUS DEFECT WON'T HAPPEN AGAIN.*AK

Service Brakes, Hydraulic
Filed Mar 9, 200410,000 milesOH

WHILE DRIVING AT ANY SPEED AND WHEN BRAKES WERE HOT THERE WAS A PROBLEM WITH STOPPING. THIS CONDITION OCCURRED SIX TIMES. DEALER CLAIMED THAT THIS WAS NORMAL FOR THIS VEHICLE.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 6, 200413 milesNH

HARD KNOCK OF ENGINE ON STARTUP,WORSE IN COLDER WEATHER, LASTING A COUPLE OF MINUTES. HAVE REPORTED PROBLEM TO MANUFACTURER AND DEALERSHIP WHOM BOTH STATE THIS KNOCK IS NORMAL AND WOULD HAVE NO BEARING ON THE LONGEVITY OR DURABILITY OF THE MOTOR. FIRST NOTICED KNOCK AFTER APPROXIMATELY 3600 MILES AND CONTINUES TO BE A PROBLEM AT 36,000MILES. *JB

Visibility › Rearview Mirrors/Devices
Filed Mar 5, 2004100 milesCA

GMC SIERRA. I HAVE HAD IT IN FOR THE MIRRORS VIBRATING 4 TIMES. I CAN NOT SEE 200 FEET BEHIND MY VEHICLE AT TIMES AS REQUIRED BY CALIFORNIA VC 26709. GMC HAS CALLED IT A SAFETY ISSUE AND BLAMES IT ON THE FOLLOWING IN AN EMAIL I RECEIVED 12/23/03. *JB AFTER MUCH DISCUSSION WITH TECHNICAL SOURCES, WE HAVE COME TO THE FOLLOWING CONCLUSIONS. THE VIBRATION IN YOUR MIRRORS IS A CHARACTERISTIC OF THE VEHICLE. THEREFORE, SWAPPING OUT THE MIRROR WITH ONE OF THE SAME TYPE, WHICH IS THE ONLY TYPE YOUR VEHICLE CAN ACCOMMODATE, WILL NOT SOLVE THAT PROBLEM. I THINK THERE SHOULD BE A RECALL. *JB

Suspension › Front › Wheel Bearing
Filed Mar 3, 200470,000 milesPA

2002 GMC SIERRA DENALI WHEEL BEARING FAILURE LEFT & RIGHT SIDE AS WELL AS FRONT DIFFERENTIAL TROUBLE. *AK

Tires › Tread/Belt
Filed Feb 27, 200432,650 milesAZ

A FIRESTONE STEELTEX AT (245-75 R16 LR E) MOUNTED ON THE LR OF MY 2002 GMC SIERRA 2500HD FAILED WHILE DRIVING ON HIWAY 58 IN THE VICINITY OF TEHACHEPI CA AT APPROX 1630 HRS. THE TREAD SEPARATED FROM THE SIDEWALL/BODY OF THE TIRE EXPOSING STEELBELTS. THE TREAD WAS NOT RECOVERABLE. THE FAILED TIRE DID NOT EXPLODE OR DISINTEGRATE AND REMAINED INFLATED. THE TIRE HAD ACCUMULATED 32650 MILES SINCE NEW (OEM TIRE) WITHOUT INCIDENT. ALL FOUR TIRES WERE INFLATED TO 75PSI AT 0630 AM THAT MORNING IN VACAVILLE CA, AND CHECKED IN BAKERFIELD DURING A FUEL STOP. ALL TIRES WERE WITHIN 1 LB OF ANOTHER AND REGISTERED 84 PSI (WARM INFLATION PRESSURE). CONTACT WITH FIRESTONE INDICATED THAT THE TIRE SHOULD BE INSPECTED BY FIRESTONE ENGINEERS TO DETERMINE THE CAUSE OF THE FAILURE. THE TIRE WAS SHIPPED IN ACCORDANCE WITH THEIR INSTRUCTIONS. FIRESTONE ENGINEERS CONCLUDED THAT THE TIRE WAS "OPERATED FOR A PERIOD OF TIME AT A PRESSURE INSUFFICIENT FOR THE LOAD BEING CARRIED". THE LOAD ON THE TIRE WAS ESTIMATED NOT TO EXCEED 2500 LBS. THE FAILED TIRE RETAINED NEARLY 70 PSI WHEN CHECKED IMMEDIATELY AFTER THE FAILURE DESPITE A SMALL LEAK FROM THE SEPARATION. THE TIRE WAS NOT DAMAGED BY ROAD HAZARDS OR OTHERWISE SUBJECTED TO NEGLECT. ALL TIRES WERE ROUTINELY ROTATED AT 7500 MILES INTERVALS AND MOST RECENTLY ROTATED AT 30000 MILES. FIRESTONE HAS BEEN ASKED TO PROVIDE SCIENTIFIC EVIDENCE TO SUPPORT THEIR ASSERTION THAT THE TIRE WAS NOT DEFECTIVE BUT HAS FAILED TO DO SO. I HAVE RETAINED ALL FOUR TIRES AND WIL

Power Train › Driveline › Universal Joint
Filed Feb 27, 200440,000 milesMA

AT 40,000 MILES UNIVERSAL JOINTS FAILED WITHOUT WARNING. *AK

Structure › Body › Tailgate › Hinge and Attachments
Filed Feb 25, 200440,300 milesMO

CONSUMER STATED WHILE VEHICLE STANDING AT A STOP TAILGATE STEEL STRAPS BROKE, CAUSING TAILGATE TO DROP.*AK *MR

Parking Brake
Filed Feb 16, 200420,000 milesCA

EMERGENCY BRAKE FAILURE / LEFT REAR ROTOR DAMAGE. *AK

Tires
Filed Feb 11, 200430,779 milesNM

FIRESTONE WILDERNESS AT 265 75 R16 TREADBELT CAME COMPLETELY OFF WHILE DRIVING. TIES ONLY HAVE 31XXX ON THEM. TIRE HAVE BEEN ROTATED EVERY 5000 MILES AND INFALTED TO MANUFACTURES SPECS. I WILL TAKE PICTURES TONIGHT OF THE DAMAGE AND TIRE.*AK

Power Train › Axle Assembly
Filed Jan 22, 200413,879 milesWY

WHILE DRIVING AT 45 MPH, THE VEHICLE WAS VIOLENTLY THROWN ABOUT AND SKIDDED TO A STOP.*MR UPON INSPECTION OF THE VEHICLE IT WAS NOTED THAT THE FRONT AXLE VENT PLUG BROKE AND ALL THE OIL LEAKED OUT AND CAUSED THE DIFFERENTIAL TO SEIZE. FROM WHAT THE CONSUMER UNDERSTOOD THERE WAS LITTLE OR NO PROTECTION, SUCH A SHIELD OR GUARD, TO DEFLECT OBJECTS FROM STRIKING THE ASSEMBLY. *NLM *SC *JB

Power Train
Filed Jan 15, 2004NC

PROBLEM WITH GEARS/TRANSMISSION SINCE PURCHASED

Power Train
Filed Jan 15, 2004RI

THE ENGINE IS NO GOOD, THEY SAY THAT THE KNOCKING AT TICKING IS OK, GM HAS PUT OUT A NOTICE INDICATING THAT THIS IS WITHIN ACCEPTABLE LIMITS. IF YOU HEARD MY TRUCK RUN YOU WOULD THINK IT WAS ABOUT TO FAIL!

Steering
Filed Jan 15, 200416,000 milesCA

FRONT STEERING TIE RODS FOLDED IN HALF ON TWO OCCASSIONS WHILE CLIMBING A HILL OFF ROAD. ALL STEERING WAS LOST MID WAY UP THE HILL, WITH NO WAY TO STEER THE VEHICLE. THIS WAS COVERED UNDER MANUFACTURER WARRANTY. I AM AFFRAID TO DRIVE THE VEHICLE. IT IS IN THE SHOP AS WE SPEAK FOR THE SECOND TIME.

Vehicle Speed ControlCrash
Filed Dec 16, 200310,250 milesDE

I STARTED THE VEHICLE AFTER VEHICLE WAS SITTING FOR ABOUT 4 HOURS. WHILE BACKING OUT OF MY DRIVEWAY, THE VEHICLE STARTED ACCELERATING, EVEN THOUGH I HAD NOT YET PRESSED THE ACCELERATOR. EVEN WITH MY FOOT PRESSING THE BRAKE PEDAL AS HARD AS I COULD, THE VEHICLE STOPPED BRIEFLY, BUT THEN THE REAR TIRES BRIEFLY SPUN AND THE VEHICLE STARTED MOVING IN REVERSE AGAIN, DRAGGING THE LOCKED FRONT TIRES. AFTER 25 FEET, VEHICLE HIT PARKED VEHICLE ON OTHER SIDE OF STREET. VEHICLE STOPPED, BUT REAR WHEELS CONTINUED TO SPIN UNTIL I PUT THE VEHICLE IN PARK . IT SEEMED LIKE THROTTLE WAS STUCK OPEN, EVEN THOUGH I HAD NOT ONCE HIT THE ACCELERATOR.*AK

Power Train › Automatic Transmission
Filed Nov 20, 2003ME

TRANSMISSION SHIFTS WITH JERK FROM 1ST TO 2ND GEAR WITH A CLUNK NOISE. ALL OTHER SHIFTING APPEAR TO BE SMOOTH WITHOUT THE JERK OR CLUNK. *LA

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Nov 19, 200300

WHILE HAVING THE TIRES ROTATED A TECHNICIAN NOTICED A GROOVE CUT FROM A ROCK BETWEEN THE BRAKE CALIPER AND THE RIM. *AK

Structure › Body › Tailgate › Hinge and Attachments1 injured
Filed Nov 12, 200316,000 milesMN

THE TAIL GATE CABLE SNAPPED IN HALF WHEN THE PASSENGER WAS EXITING THE BACK OF THE PICK UP. THE PASSENGER HIT HIS/HER HEAD ON THE DRIVEWAY. THE CAUSE OF THE CABLE FAILURE WAS UNDETERMINED. *JB CONSUMER NOTED BOTH CABLES SNAPPED SENDING HIS ASSISTANT FACE FIRST TO THE GROUND. HIS KNEES WERE FIRST TO MAKE CONTACT WITH THE CONCRETE AND HE LAID THERE SEVERAL MINUTES BEFORE TRYING TO MOVE. *PH *JB

Power Train
Filed Oct 15, 2003NC

PROBLEMS WITH 2002 GMC SIERRA TRUCK HESITATING.*MR THE CONSUMER REQUESTED THAT GMS ASSIST IN GETTING THE PROBLEM RESOLVED BEFORE IT CAUSES A MAJOR SAFETY HAZARD. *CB *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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