Page 2 of 5 · complaints 51–100 of 249

2002 GMC Sierra complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Engine and Engine Cooling
Filed Jan 20, 201185,000 milesME

THE ENGINE SHUTS OFF AFTER IT WARMS UP. THIS CAN HAPPEN AT ANY TIME AND ANY SPEED. AFTER WAITING APPROX. 2 MINUTES IT WILL START AGAIN AND RUN FINE FOR THE REST OF THE DAY. NO CHECK ENGINE LIGHTS OR DIAGNOSTIC CODES ARE AVAILABLE. THERE IS A RECALL FOR THE 2001 MODELS (CAMPAIGN ID # 07V521000). THIS PROBLEM ALSO EXTENDS INTO NEWER MODEL YEARS. MINE WAS MANUFACTURED IN 1/02

Service Brakes, Hydraulic
Filed Jan 2, 2011110,000 milesMD

BRAKE LINE TUBING. *TR

Service Brakes, HydraulicCrash
Filed Dec 20, 201035,000 milesKY

TL*THE CONTACT OWNS A 2002 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH AND ENTERING A CAR PORT AT HER RESIDENCE WHEN THE BRAKES FAILED AND SHE CRASHED INTO THE FRONT CORNER OF HER HOUSE. NO ONE WAS INJURED. THE CONTACT STATED THAT NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL PRIOR OR AFTER THE FAILURE. THE POLICE WERE NOT CALLED TO THE SCENE. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE VIN WAS UNAVAILABLE.

Service Brakes, Hydraulic
Filed Sep 22, 2010130,543 milesFL

BRAKE FAILURE. SUDDEN BRAKE PEDAL TO FLOOR. BRAKE FLUID ON GROUND IN AREA UNDER DRIVER. TOWED TO DEALER. DEALER REPLACED RUSTED OUT FRONT BRAKE LINES FROM EBCM TO BOTH FRONT WHEELS. *TR

Parking Brake
Filed Jun 2, 201036,000 milesTX

INEFFECTIVE PARKING BRAKE, PREMATURE-UNWARRANTED PARKING BRAKE FRICTION LINER WEAR. SIMILAR GM RECALL 05042 AND NHTSA ACTION NUMBER PE03057 BUT ONLY APPLIES TO VEHICLES WITH MANUAL TRANSMISSIONS. THIS PROBLEM ALSO APPLIES TO MY VEHICLE WITH AN AUTOMATIC TRANSMISSION. *TR

Engine and Engine Cooling › Engine
Filed Mar 11, 201054,000 milesME

TL*THE CONTACT OWNS A 2002 GMC SIERRA. WHILE DRIVING VARIOS SPEEDS THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF FOR A FEW MOMENTS. THE VEHICLE RESTARTED AFTER FIVE ATTEMPTS AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS CONTRIBUTED TO THE CRANK SHAFT SENSOR. THE IDENTICAL FAILURE OCCURRED ON TWELVE DIFFERENT OCCASIONS. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 54,000. THE CURRENT MILEAGE WAS 56,798. UPDATED 01/26/11*LJ UPDATED 03/31/11

Steering
Filed Mar 4, 201048,000 milesCA

TL*THE CONTACT OWNS A 2002 GMC SIERRA. WHILE DRIVING 20 MPH THE VEHICLE SWERVED FROM SIDE TO SIDE TWICE FOR APPROXIMATELY TWO SECONDS. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE GM MANUFACTURER WAS CALLED AND STATED THAT HE HAD TO PAY FOR A DIAGNOSTIC TEST AND THE CONTACT REFUSED TO DO SO. THE FAILURE MILEAGE WAS 48,000.

Service Brakes, Hydraulic
Filed Oct 11, 200940,000 milesMI

MY ANTILOCKING BRAKES HAVE BEEN ACTIVATING DURING SLOW TURNING STOPS AND I AM NOT ABLE TO STOP. I RAN OVER A CURVE PULLING INTO A PACKING LOT. I ALMOST HIT ANOTHER CAR PULLING INTO THE GAS STATION. I CALLED THE GM DEALER WHO SAID IT WAS NOT COVERED UNDER WARRANTY AND THIS HAS NOT BEEN UNDER A RECALL. SO I DISCONNECTED THE ANTILOCKING BRAKES AND NOW THE PROBLEM IS GONE. AND GOOD THING I DID BECAUSE THAT SAME DAY I WAS PULLING INTO TRAFFIC AND DID NOT SEE AN ONCOMING CAR BECAUSE IT DID NOT HAVE IT'S LIGHT ON (DUSK) AND I HAD TO STOP FAST WHILE TURNING. IF I DID NOT DISCONNECT THE ANTILOCK I WOULD HAVE COASTED IT TO THE ON COMING CAR. GM NEEDS TO CORRECT THIS PROBLEM. *TR

Service Brakes, Hydraulic
Filed Sep 6, 200934,000 milesCT

BRAKE LINES FROM MASTER CYLINDER TO ABS UNIT FAILED DUE TO RUST ON MY 2002 GMC SIERRA PICKUP TRUCK WITH LESS THAN 35,000 MILES ON IT. HAVE NOT DRIVEN NOR CAN I SAFELY DRIVE TRUCK SINCE THE INCIDENT HAPPENED. HAVEN NOT REPAIRED AS OF YET AS I AM EXPLORING MY OPTIONS. *TR

Engine and Engine Cooling
Filed Jan 16, 200965,000 milesGA

OUR 2002 SIERRA 3500 GMC PICKUP TRUCK IS EQUIPPED WITH AN 8.1L V8 ENGINE AND THE CRANKSHAFT POSITION SENSOR CAUSES THE TRUCK'S ENGINE TO OPERATE INTERMITTENTLY WHICH IN TURN CAUSES THE ENGINE TO FAIL COMPLETELY. WHEN THE ENGINE OPERATES INTERMITTENTLY, THE MESSAGE LIGHT ILLUMINATES 'REDUCED ENGINE POWER' AND THE VEHICLE RUNS ROUGH AND ULTIMATELY STALLS. THE ENGINE MAY RE-START IMMEDIATELY OR AFTER A PERIOD OF TIME. BECAUSE THIS SENSOR HAS FAILED ON THE EXPRESSWAY AT A HIGH RATE OF SPEED (70 MPH) ON SEVERAL OCCASIONS, WE WERE VERY FORTUNATE THAT WE (OR SOMEONE ELSE) WERE NOT SERIOUSLY INJURED. BECAUSE NHTSA RECALLED THE 2001 GMC SUVS/TRUCKS THAT HAD THIS DEFECTIVE CRANKSHAFT POSITION SENSOR AND BECAUSE THERE ARE NUMEROUS OTHER 2002 SUVS/TRUCKS THAT ARE ALSO HAVING THEIR ENGINES FAIL DUE TO THIS SAME DEFECT, THE NHTSA SHOULD IMMEDIATELY INVESTIGATE HAVING GMC RECALL THE 2002 MODELS AS WELL. THERE ARE SEVERAL COMPLAINTS LISTED ON NHTSA'S WEBSITE THAT DEAL WITH THIS SAME ISSUE (E.G., COMPLAINT NUMBERS 10038110, 10009727, 1009569, 10009556, 10001480, 10054217, 10069780, ETC.) THAT ARE IDENTIFIED UNDER VARIOUS 2002 GMC MODELS (I.E., SIERRA, GMC TRUCK, C SERIES). ADDITIONALLY, SINCE CONSUMERS FREQUENTLY PURCHASE GMC TRUCKS WITH THE 8.1L V8 ENGINE TO TOW LARGE TRAILERS, THIS SITUATION CAN CREATE A SERIOUS HAZARD ON THE HIGHWAYS THAT NHTSA MUST ADDRESS EXPEDITIOUSLY. THUS, SINCE WE ARE A CONSUMER THAT PURCHASED OUR TRUCK TO TOW A LARGE TRAILER AND OUR TRUCK HAS STALLED ON THE HIGHWAY

Service Brakes, Hydraulic
Filed Jan 7, 200985,000 milesNY

2002 GMC SIERRA. JUST AS THE VEHICLE IS ABOUT TO STOP THE ANTI-LOCK BRAKES SEEM TO RELEASE AND THE VEHICLE TRAVELS AROUND 10 TO 15 FEET WITHOUT BEING ABLE TO STOP. VERY DISCONCERNING. *TR

Service Brakes, Hydraulic
Filed Jul 24, 200852,000 milesIL

THE BRAKES ON MY 2002 GMC SIERRA ARE NOT WORKING RIGHT. WHEN I APPROACH A STOP THE BRAKE PEDAL GOES ALL THE WAY DOWN AND THEN THE ABS ENGAGES. *TR

Tires
Filed May 5, 2008LA

TIRES WARPING. MAKING TRUCK BOUNCE WHILE DRIVING. *TR

Parking Brake
Filed Mar 22, 20081 milesOK

PARKING BRAKE DOESN'T HOLD VEHICLE. ADJUSTER IS MAXED OUT AND GM CUSTOMER SERVICE STATES THERE IS NOTHING THEY CAN DO SINCE IT'S OUT OF WARRANTY. TRUCK ONLY HAS 61,000 MILES. THE PARKING BRAKE HAS NEVER BEEN USED. I'M THE ORIGINAL OWNER. *TR

Parking Brake
Filed Mar 10, 2008TX

THE PARKING BRAKE LINERS HAVE BECOME WORN TO SUCH A POINT THAT THE PARKING BRAKE WILL NOT HOLD THE VEHICLE STATIONARY. I HAVE HAD TO REPLACE THE LINERS TWICE TO RECEIVE A STATE INSPECTION. EACH LINER REPLACEMENT HAS COST ME $40/WHEEL FOR A TOTAL OF $160. I NEVER USE MY PARKING BRAKE, YET IT CONTINUES TO WEAR. I FEEL THAT THIS IS A DESIGN DEFECT AND SHOULD BE REPAIRED BY THE MANUFACTURER. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 25, 200869,900 milesIL

UNWANTED ABS ACTIVATION. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 26, 200739,000 milesME

TL*THE CONTACT OWNS A 2002 GMC SIERRA. WHILE APPLYING THE BRAKES AT 10 MPH, THE BRAKE PEDAL EXTENDED ALL THE WAY TO THE FLOOR. THE ROAD CONDITIONS WERE DRY. THE VEHICLE WAS SERVICED FOR NHTSA RECALL NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK) AT 33,725 MILES. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. THE CURRENT MILEAGE WAS 39,600 AND FAILURE MILEAGE WAS 39,000. THE CONSUMER STATED THE FRONT ROTORS WERE REPLACED BY THE DEALER DUE TO THE FACT THE ROTORS WERE DAMAGED WHILE PERFORMING THE RECALL. THE CONSUMER STATED REPLACED THE REAR ROTORS AND PADS AT 35,000 MILES DUE TO CORROSION AND THE CONSUMER HAD TO PULL THE FUSE TO THE ANTI-LOCK SYSTEM TO PROPERLY DRIVE VEHICLE HOME. UPDATED 09/12/07 *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 16, 2007KY

VEHICLE EXHIBITING SAME SYSTEMS AS NHTSA CAMPAIGN ID NUMBER: 05V379000. TOOK VEHICLE TO DEALERSHIP TO INVESTIGATE, BUT WAS INFORMED THAT BECAUSE MY VEHICLE WAS NOT ON THE LIST OF STATES AFFECTED, THERE WAS NOTHING THEY COULD DO. THEY COULD, HOWEVER, CHARGE ME $120 FOR A DIAGNOSIS OF THE VEHICLE. I DECLINED. THERE HAS BEEN MORE THAN ONE OCCASION IN WHICH OTHER VEHICLES HAVE ALMOST BEEN HIT FROM THE REAR AS A RESULT OF VEHICLE NOT BEING ABLE TO STOP. *JB

Parking Brake
Filed Apr 12, 200730,000 milesNC

2002 GMC EXTENDED CAB FAILED STATE INSPECTION TODAY DUE TO INEFFECTIVE PARKING BRAKES. THEY HAVE BEEN INEFFECTIVE FOR YEARS. THE CONSUMER TOOK THE BRAKES APART AND THE LEFT REAR SHOE WAS WORN OUT**CC THE CONSUMER STATED THE SHOE WAS NOT HELD IN PLACE VERY WELL. THE SAME PROBLEM OCCURRED WITH THE RIGHT REAR BUT THE BRAKE LINING MATERIAL WAS STILL PRESENT. *JB THE CONSUMER STATES THAT THE PARKING BRAKE WEARS PREMATURELY ON THE AUTOMATIC TRANSMISSION JUST AS WELL AS THE MANUAL TRANSMISSION. THE CONSUMER ALSO STATES THAT IN NORTH CARLOLINA PARKING BRAKE EFFECTIVENESS IS A PART OF ANNUAL SAFETY INSPECTION. THE CONSUMER STATED HE WILL TAKE THE VEHICLE IN TO GET A QUOTE TO APPLY THE APPROPRIATE RECALL PROCEDURE. UPDATE 05/09/07 *TR

Parking Brake
Filed Apr 9, 200730,000 milesNC

2002 GMC EXTENDED CAB FAILED STATE INSPECTION TODAY DUE TO INEFFECTIVE PARKING BRAKES. THEY HAVE BEEN INEFFECTIVE FOR YEARS. TODAY, I TOOK THE BRAKES APART AND THE LEFT REAR SHOE WAS WORN OUT. THE SHOE WAS NOT HELD IN PLACE VERY WELL. SAME PROBLEM ON RIGHT REAR, BUT BRAKE LINING MATERIALWS STILL PRESENT. THIS SEEMED LIKE A BADLY DESIGNED SYSTEM. I AM ORIGINAL OWNER, HAVE 56,000 MILES ON TRUCK, NEVER BEEN ABUSED. AM TAKING TO DEALER TOMORROW AND FEAR HUGE BILL.*AK

Engine and Engine Cooling › Engine
Filed Mar 2, 200740,000 milesNC

TL*- THE CONTACT HAS A 2002 GMC SIERRA AND STATED THAT THE VEHICLE KEEPS SHUTTING OFF COMPLETELY. WHEN THE VEHICLE LOSES POWER IT ALSO LOSES STEERING AND BRAKING ABILITY. THIS FAILURE HAS HAPPENED TO THE CONTACT 20 OR MORE WITHIN THE PAST YEAR. THE STALLING HAD HAPPENED WHILE DRIVING ANYWHERE BETWEEN 5-65 MPH. THE CONTACT STATED THAT THEY HAVE REPLACED THE FUEL PUMP FOUR TIMES AND REPLACED THE SENDING UNIT TWICE WITHIN A YEAR. THE CONTACT RECENTLY HAD VEHICLE AT THE DEALER AND THEY STATED THAT THEY CAN'T PINPOINT THE FAILURE. ON 03/01/07 WHILE DRIVING ON THE HIGHWAY THE VEHICLE COMPLETELY SHUT OFF AT HIGHWAY SPEED BETWEEN (50-65 MPH). THE CONTACT WAS ABLE TO PULLED TO THE SIDE OF THE ROAD WAIT TEN MINUTE AND TO RESTART THE VEHICLE. HE LOOKED UP THE HISTORY OF THE VEHICLE AND STATED THAT THE PREVIOUS OWNER ALSO EXPERIENCE THE SAME FAILURE. THE CONTACT CAN PROVIDE INVOICE REPAIRS IF NEEDED. THE FAILURE MILEAGE WAS 40000 AND THE CURRENT MILEAGE WAS 71715.

Parking Brake
Filed Jan 31, 200710,000 milesCA

TL*- THE CONTACT OWNS A 2002 CHEVROLET SIERRA 1500 THAT HE PURCHASED IN DECEMBER 2001. SIX MONTHS AFTER THE DATE OF PURCHASE THE EMERGENCY BRAKE DID NOT WORK. HE TOOK THE TRUCK TO THE DEALER , AND THEY TOLD HIM THERE WAS NO RECALL ON THE TRUCK BECAUSE OF THE VIN HE GAVE THEM. HIS FRIEND HAS THE SAME TRUCK, BUT HIS VIN FELL UNDER THIS RECALL. ALSO CALLED THE MANUFACTURER, AND THEY INFORMED HIM THAT THIS VEHICLE DIDNOT FALL WITHIN THE RECALL FOR THE EMERGENCY BRAKE DUE TO TNE VIN. THE DEALER TOLD HIM THE BRAKES WERE WORN OUTAFTER DRIVING THE CAR OVER 10,000 MILES. THE CURRENT MILEAGE WAS 130000 MILES.*AK UPDATED 02/22/07. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Sep 8, 200626,128 milesMA

DT*: THE CONTACT STATED WHILE ENTERING A DRIVEWAY AT 3 MPH, THE BRAKES DID NOT STOP THE VEHICLE FROM HITTING A LIGHT POLE. THIS INCIDENT OCCURRED AFTER REPAIRS INDICATED IN RECALL # 05V379000 REGARDING SERVICE BRAKES, HYDRAULIC:ANTILOCK WERE PERFORMED AT THE DEALERSHIP. THE ABSENCE OF BRAKING ACTION AT LOW SPEED HAPPENED DUE TO MALFUNCTIONING OF THE SPEED SENSORS. THE MANUFACTURER WAS CONTACTED AND THE OUTCOME WAS A REFERRAL TO CUSTOMER SERVICE WHERE A REPRESENTATIVE WAS SUPPOSED TO BE CALLED BACK IN 48 HOURS HOWEVER NO RETURN CALL WAS RECEIVED. THE CONTACT EXPRESSED DISSATISFACTION WITH THE RECALL PERFORMED IN THE VEHICLE BECAUSE THE DEALERSHIP INDICATED IN THE JOB ORDER INSPECTION OR REPLACEMENT OF THE AFFECTED SENSORS BUT NO REPLACEMENT WERE PERFORMED. *AK

Trailer HitchesCrash
Filed Aug 12, 200667,400 milesCA

I WAS TOWING MY 33 FT 2000 THOR TRAVEL TRAILER, USING MY 2002 GMC SIERRA 2500 HD CREW CAB DIESEL TRUCK. AS I PULLED INTO MY STORAGE LOT THE TRAILER HITCH RECEIVER THAT WAS SUPPOSED TO BE WELDED TO A FACTORY INSTALLED LOAD LEVELER TRAILER HITCH COMPLETELY BROKE OFF. THE SAFETY CHAINS AND THE SAFETY BRAKE PULL WIRE WERE ALL ATTACHED TO THE HITCH RECEIVER. SUBSEQUENTLY THE TRAILER SEPARATED FROM THE TRUCK WITH NO SAFETY EQUIPMENT ATTACHED. THE TRAILER CRASHED TO THE GROUND DAMAGING THE FRONT TOWING PART OF THE TRAILER, SLIDE OUT HYDRAULICS AND AIR CONDITIONER SO FAR. I TOOK THE GMC TRUCK AND THE BROKEN HITCH TO RYDEL GMC IN VAN NUYS, CALIFORNIA. THEY SAID THAT IT LOOKED LIKE THE WELD HAD NEVER TAKEN BECAUSE THERE WAS PAINT BETWEEN THE WELD AND THE TRUCK BODY. RYDEL SAID THAT THEY WOULD HAVE TO CONTACT THE FACTORY REP TO GET AN OK TO FIX THE HITCH. THE FACTORY REP TOLD THEM THAT MY ''GOOD WILL TIME'' WAS USED, WHATEVER THAT MEANS, AND THAT I HAD TOO MANY MILES ON THE TRUCK (67,000), AS IF MILEAGE HAD SOMETHING TO DO WITH IT. I ASKED IF THEIR TOWING HITCHES HAD A LIMITED MILEAGE WARRANTY, I GOT NO ANSWER. I TOOK THE PART OF THE HITCH THAT BROKE OFF AND THE TRUCK TO A CERTIFIED WELD SHOP FOR A SECOND OPINION ON THE QUALITY OF THE WELD. I WAS TOLD THAT MOST OF THE WELD HAD NEVER ADHERED TO THE METAL AND THE PART OF THE WELD THAT BROKE NEVER BONDED TO THE STEEL. THE CERTIFIED HITCH WELD SHOP SAID IT WILL COST $550.00 TO REMOVE THE OLD HITCH AND INSTALL A NEW ONE. I FEEL THAT THE DEFE

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 17, 200640,000 milesCT

LOW SPEED ANTI-LOCK ACTIVATION. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 20, 2006106,997 milesIN

DT*: THE CONTACT STATED THE ANTILOCK BRAKES ENGAGE AT LOW SPEEDS. THERE IS A NHTSA RECALL, # 05V379000, REGARDING THE ANTILOCK BRAKES. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 20, 200628,504 milesNJ

DURING PERIODIC SAFETY INSPECTION THE DEALER FOUND THAT THE REAR DISC BRAKE ROTORS WERE BADLY RUSTED AND PROVIDING LITTLE BRAKING ACTION. VEHICLE IS FOUR YEARS OLD WITH ONLY 29,000 MILES ON IT. REPLACED AT A COST OF $850. *NM

Service Brakes, Hydraulic
Filed Apr 6, 2006PA

2002 SIERRA REAR BRAKES RUSTED. FRONT BRAKE SYSTEM HAD TO HAVE THE ROTORS RESURFACED DUE TO RUST AND THE SPEED SENSORS WERE CORRODED, CALIPERS ALSO RUSTED. *TS *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 24, 200642,000 milesPA

DT*: THE CONTACT STATED WHILE DRIVING LESS THAN 10 MPH AND APPLYING THE BRAKES THE ABS PULSATES. THE VEHICLE VEERS TO THE LEFT AND THE STOPPING DISTANCE IS INCREASED. UPON INSPECTION THE DEALERSHIP DETERMINED THERE IS CORROSION ON THE LEFT ABS SENSOR. THERE IS A NHTSA RECALL, # 05V379000, REGARDING THE ABS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE IS A 2002 GMC SIERRA K3500. UPDATED 04/17/06. *JB

Parking Brake
Filed Mar 17, 200630,000 milesCA

I AM CONCERNED ABOUT MY PARKING BRAKE WEARING OUT PREMATURELY AGAIN AND POSSIBLY ROLLING AND COLLIDING WITH ANOTHER OBJECT. THE PARKING BRAKE SHOES WERE REPLACED WITH ONLY 38,000 MILES ON THE VEHICLE. THE DEALER SAID THEY WERE WORE DOWN TO METAL AND THAT IT WAS MY FAULT FOR NOT HAVING THE BRAKES TOTALLY DISASSEMBLED AND THEN ADJUSTED. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 1, 200666,414 milesMI

2002 GMC SIERRA 1500 LOW SPEED ABS FAILURE. CURRENTLY UNDER RECALL # 05V37900 AND GM RECALL 05-068. AFTER RECALL WAS PERFORMED THE ABS IS STILL FAILING AND THIS VEHICLE WILL NOT STOP WHEN UNDER 5 MPH. THE TRUE FAILURE MODE IS NOT THE ABS SENSOR CORRODING, IT IS THE WHEEL BEARING HAVING EXTREME WEAR AND IT RENDERS THE HALL EFFECT SIGNAL THAT THE SENSOR READS BAD. DETAILS: AT 50K MILES I HAD THE SAME LOW SPEED ABS FAILURE. THE TRUCK WAS OUT OF WARRANTY AT THIS TIME AND I HAD TO PURCHASE GENUINE GM REPLACEMENT PARTS AND REPLACE BOTH FRONT WHEEL BEARING AND SENSORS ON MY OWN DIME. THIS FIXED THE FIRST ABS FAILURE. THEN THE RECALL CAME OUT FOR JUST THE WHEEL SENSOR, NOT THE BEARING. NOW 12K MILES LATER (TRUCK HAS 66K MILES) THE DRIVER SIDE WHEEL BEARING IS NOW SO SLOPPY THAT THE ABS SENSOR WILL NOT READ THE HALL EFFECT. THIS CAUSES THE LOW SPEED ABS FAILURE MODE AGAIN. I HAVE PULLED THE ABS FUSE UNDER THE HOOD SO THAT THE LOW SPEED FAILURES STOP, BUT NOW THE TRUCK HAS NON FUNCTIONING ABS. LASTLY, AFTER 12K MILES ON THE REPLACEMENT GM BEARINGS THERE IS SO MUCH SLOP IN THE BEARING THAT THE DEALER HAS SUGGESTED THAT I SHOULD NOT DRIVE THIS VEHICLE DUE TO SAFETY REASONS. THE DRIVER SIDE WHEEL IS CLOSE TO FALLING OFF THE VEHICLE. I CONTACTED GM CUSTOMER SERVICE AT 1-800 GMC TRUCK BY THE RECOMMENDATION OF MY DEALER AND GM CUSTOMER SERVICE IS HAS YET TO CONTACT THE DEALER FOR RESOLUTION IN THIS MATTER. MY ONLY CHOICE IT TO REPLACE THE WHEEL BEARING AT MY OWN COST AND I HAVE ALREADY DONE

Electrical System › 12v/24v/48v Battery
Filed Feb 26, 200642,586 milesCA

FACTORY INSTALLED DELCO BATTERY STARTED TO LEAK BATTERY ACID FROM POSITIVE TERMINAL. *NM

Steering › Column
Filed Feb 15, 200635,000 milesMI

THERE IS RATTLE/VIBRATION IN MY TRUCK'S STEERING COLUMN. ANY TIME I GO OVER AN UNEVEN SURFACE I HEAR AN ANNOYING RATTLE COMING FROM UNDER THE HOOD IN FRONT THE STEERING WHEEL, AND I FEEL A CONSISTENT VIBRATION IN THE STEERING WHEEL. THIS RATTLE STARTED WITH ABOUT 35,000 MILES ON THE VEHICLE, JUST IN TIME FOR THE WARRANTY TO EXPIRE. MY TRUCK NOW HAS 60,000 MILES ON IT WITH THE SAME ANNOYING PROBLEM. MY DEALER KEEPS TELLING ME THERE IS PROBABLY GOING TO BE A RECALL ON IT, SO I DON'T WANT TO PAY TO REPAIR IT (WHATEVER MAY BE WRONG WITH IT). *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 10, 200617,000 milesPA

THE BRAKES ON MY GMC SIERRA WERE RECALLED BECAUSE THEY CAN FAIL BETWEEN 3 AND 10 MILES AN HOUR. I TOOK THE TRUCK IN TO BE FIX, HOWEVER, I AM STILL HAVING TROUBLE WITH THE BRAKES- (I BELIEVE IT IS WITH THE FRONT WHEEL SPEED SENSOR -THIS IS HOW IT WAS LISTED ON THE RECALL PAPER). THEY SEEM TO FAIL MORE UNDER DAMP/MOIST/SLIPPERY CONDITIONS. WHEN I CALLED THE DEALERSHIP TO TELL THEM THAT THE TRUCK WAS STILL HAVING PROBLEMS AFTER THEY HAD WORKED ON THE BRAKES THEIR RESPONSE WAS "DEAL WITH IT". I AM SORRY BUT I CANNOT JUST DEAL WITH BRAKES THAT YOU CANNOT TRUST. WHAT KIND OF HELP CAN I GET WITH THIS. THEY HAVE WORKED ON THE BRAKES FOUR TIMES....AND THEY ARE STILL NOT GOOD. YESTERDAY THEY TOOK IT AND DROVE IT....IT WAS A NICE AND NOT BAD CONDITIONS AND THEY BROUGHT IT BACK AND SAID THERE WAS NOT A PROBLEM. I AM SORRY BUT THERE IS A PROBLEM! THEY ARE VERY TEMPERAMENTAL BRAKES! *NM

Parking Brake
Filed Feb 6, 200645,000 milesTX

DT*: THE CONTACT STATED THE PARKING BRAKE WILL NOT HOLD PROPERLY. THE FAILURE GRADUALLY BECAME MORE SEVERE, NOW THE PARKING BRAKE ONLY HOLDS ON SMALL INCLINES. UPON INSPECTION AT AN INSPECTION STATION IT WAS DETERMINED THAT THE PROBLEM WAS CAUSED BY A DEFECTIVE CLIP IN THE PARKING BRAKE. THE DEALER FOUND A SERVICE BULLETIN # 02-05-26-001 FOR THE PARKING BRAKE. ALTHOUGH THE DEALER WAS ABLE TO DETERMINE THE CAUSE OF THE PROBLEM THE CONTACT ELECTED NOT TO HAVE THE REPAIRS COMPLETED. UPDATED 3/3/2006 - *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 30, 2006170,000 milesOH

DT*: THE CONTACT STATED THE ABS ENGAGES AT SPEEDS OF 10MPH AND BELOW. THE STOPPING DISTANCE WAS INCREASED AS A RESULT. THERE IS A NHTSA RECALL, # 05V379000, REGARDING THE ABS SYSTEM. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALERSHIP FOR REPAIRS.

Exterior Lighting › Turn Signal › Switch
Filed Jan 11, 200634,742 milesMI

DT*: THE CONTACT STATED THE HEADLIGHTS TURNED OFF MOMENTARILY WHEN THE STEERING WHEEL WAS TILTED. THE HEADLIGHTS CAME ON BY THEMSELVES WITHOUT PRIOR INDICATION. THE CONTACT DETECTED THE ODOR OF SOMETHING BURNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHICH DISCOVERED THE MULTI FUNCTION TURN SIGNAL SWITCH SHORTED OUT. ALTHOUGH THERE WAS NO FIRE THE CONNECTING WIRES AND TERMINALS WERE BLACK AND MELTED. THE TURN SIGNAL SWITCH WAS REPLACED. *AK

Steering › Hydraulic Power Assist › Pump
Filed Jan 11, 200669,000 milesMA

DT*: THE CONTACT LOST CONTROL OF THE POWER STEERING AND BRAKES AT THE SAME TIME WITHOUT WARNING. THIS OCCURRED WHILE DRIVING AT 10 MPH IN SNOWY CONDITIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHERE IT WAS DETERMINED THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE REPLACEMENT OF THE POWER STEERING PUMP SOLVED THE PROBLEM.*AK UPDATED 2/7/2006 - *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 30, 200530,000 milesOK

DT: THE CONTACT STATES THERE IS A NHTSA RECALL, CAMPAIGN 05V379000 REGARDING THE ANTI LOCK BRAKES. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. NO REPAIRS WERE MADE.*AK

Parking Brake
Filed Dec 20, 200515,000 milesTX

HAND BRAKE FAILURE! HAND BRAKE WAS NOTICED TO NOT BE FUNCTIONING AT 30K WARRANTY SERVICE. SERVICE DEPARTMENT REPLACED BRAKE SHOES. BRAKE ONLY FUNCTIONED FOR 3 MONTHS AND BEGAN TO FAIL AGAIN. I THEN REPLACED THE BRAKE SHOES AGAIN MYSELF SO THAT I COULD PASS INSPECTION AND HAVE AGAIN BEEN WORN OUT IN JUST A FEW MONTHS. I WAS THEN MADE AWARE OF TSB #02-05-26-002 WHICH EVENTUALLY BECAME TSB# 02-05-002A. IT SEEMS THAT GM IS AWARE THAT THERE IS A PROBLEM WITH THEIR RETAINER CLIP DESIGN AND HAVE DEVELOPED A REPLACEMENT, BUT I BELIEVE THAT THE COST SHOULD BE THEIRS AND NOT THE CONSUMERS. I HAVE PLACED NOTES IN FORUMS SO THAT OTHERS DO THE SAME. *JB

Parking Brake
Filed Dec 14, 200560,000 milesTX

MY 2002 GMC SIERRA 1500 EXT CAB PICKUP FAILED SAFETY INSPECTION DUE TO THE PARKING BRAKE NOT HOLDING. IT HAS 66000 MILES ON IT. I RARELY USE THE BRAKE LIVING ON FLAT LAND. THIS IS A COMMON PROBLEM ACCORDING TO THE INSPECTOR REQUIRING APPX. $180 TO REPAIR. GMC HAS A SERVICE ADVISORY TO REPLACE A PART THAT SHOULD SOLVE THE PROBLEM BUT WHY DOES THE CONSUMER HAVE TO PAY FOR A FAILED SAFETY ITEM? *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 13, 200514,500 milesMA

DT: THE CONTACT STATES HAD RECALL WORK COMPLETED, AND THE DEALER DISCOVERED THE ROTORS WERE SEVERELY CORRODED, AND THE BRAKE PADS NEEDED TO BE REPLACED. THE RECALL WORK WAS COMPLETED UNDER NHTSA RECALL CAMPAIGN 05V379000, CONCERNING THE ANTI-LOCK BRAKES. THE SERVICE DEALER SUGGESTED THE METAL CONTAINED IN THE ROTORS WAS DEFECTIVE. WHILE THE DEALER ACKNOWLEDGED THE FACT THAT ROTORS SHOULD HAVE A LIFE SPAN OF MORE THAN 14,000 MILES THEY REFUSED TO OFFER A FREE REPLACEMENT. THEREFORE, THE ROTORS AND BRAKE PADS HAVE NOT BEEN REPLACED. THE CONTACT FELT THE RECALL SHOULD BE EXPANDED TO INCLUDE REPLACEMENT OF THE CORRODED ROTORS. *AK UPDATED 09/05/07 *TR

Parking Brake
Filed Dec 13, 200530,000 milesAR

DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 05V161000 CONCERNING THE PARKING BRAKE. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK UPDATED 1/11/2006 - THE VEHICLE'S PARKING BRAKE FAILED AT APPROXIMATELY 30000 MILES. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 6, 2005OH

CONSUMER COMPLAINT REGARDING 2002 SIERRA BRAKE ROTORS WERE BAD AND NEEDED TO BE REPLACED, THIS ALMOST CAUSED CONSUMER TO GO OVER A HILL. *TS THE CONSUMER RECEIVED RECALL 05V379000 AFTER THE REPAIRS WERE MADE. THE DEALER HAD TO REPLACE THE HUB AND SPEED SENSOR. THE CONSUMER REQUESTED REIMBURSEMENT BUT THE CLAIM WAS DENIED. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 29, 200562,000 milesFL

DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 05V379000 CONCERNING THE ANTI- LOCK BRAKES. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE VEHICLE HAS NOT BEEN REPAIRED. *AK THE FAILURE OF THE WHEEL SPEED SENSOR OCCURRED AT A LOW SPEED. UPDATED 12/27/05. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Nov 4, 200563,838 milesVA

ON 01 NOV, I WAS PULLING INTO A PARKING SPOT WHEN MY BRAKES TOTALLY FAILED CAUSING ME TO CRASH INTO A PARKED CAR. I WAS ENTERING THE PARKING SPOT BELOW 5 MPH WHEN THE BRAKES FAILED. I DROPPED MY TRUCK OFF AT A REPAIR CENTER ON 03 NOV AND THEY INFORMED ME THAT BOTH THE LEFT FRONT HUB BEARING WAS SHOT AND THE ANTI-LOCK BRAKES SENSOR WAS SHOT. BOTH ITEMS WERE REPLACED.*JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 2, 200569,000 milesPA

DT: CONTACT STATED THERE WAS RECALL 05V379000 CONCERNING THE ABS SYSTEM. A LOCAL SERVICE DEALER PERFORMED THE RECALL REPAIRS. AFTER THE REPAIRS WERE DONE THE CONTACT APPLIED THE BRAKES, BUT THE VEHICLE WOULD NOT STOP. UPON INSPECTION, THE DEALER STATED THE FRONT LEFT HUB NEEDED TO BE REPLACED. THE DEALER REPLACED THE HUB, AND THIS CORRECTED THE PROBLEM. HE HAD TO COVER THE COST OF THE REPAIRS.*AK UPDATED 11/29/05. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 26, 2005NC

DT:THE CONSUMER COMPLAINED ABOUT THE ABS BRAKING SYSTEM AT LOW SPEEDS. THE DEALER TOLD HIM THAT THERE WAS NOTHING ELSE THEY COULD DO FOR THE VEHICLE BECAUSE THE WARRANTY EXPIRED. THIS WAS THE SECOND TIME THAT THE HUBS HAVE BEEN REPLACED AT THE CONSUMERS EXPENSE. HE HEARD THERE WILL BE A RECALL IN NOVEMBER, BUT THEY WERE ONLY GOING TO CLEAN THE SENSORS AND NOT REPLACE THE HUBS. HIS VEHICLE WAS PURCHASED IN PENNSYLVANIA. IN AUGUST OF 2004 THE FIRST HUB WAS REPLACED, AND IN NOVEMBER 2004 HE REPLACED THE SECOND HUB. ON OCTOBER 26, 2005 THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND BOTH HUBS NEED TO BE REPLACED AGAIN.*AK UPDATED 11/29/05. *JB

Steering › Gear Box › Shaft Sector
Filed Oct 25, 2005103,000 milesMI

DT: THE CONTACT STATED THAT THE INTERMEDIATE STEERING SHAFT WAS REPLACED IN FEBRUARY 2005 AS SUGGESTED BY A TECHNICAL SERVICE RECOMMENDATION. THE NHTSA ITEM NUMBER IS 10005165. THE TECHNICAL SERVICE BULLETIN SUGGESTED REPAIR HAS AGAIN FAILED. THERE WAS LOOSENESS WITHIN THE STEERING AND A GRINDING FEELING. HE TOOK THE VEHICLE TO THE SAME DEALERSHIP THAT COMPLETED THE PREVIOUS REPAIR WORK. THE DEALER SAID THE FAILURE WAS NORMAL, AND NO REAL EXPLANATION WAS OFFERED. THE SECOND REPAIR WAS MADE AT THE CONTACT'S EXPENSE. *AK

Power Train › Automatic Transmission
Filed Oct 22, 200544,062 milesCA

GMC 2002 1/2 TON PICKUP,TRANSMISSION REVERSE WENT OUT AT 44,000 MILES (FIRST TIME IT WENT OUT AT 28,000 MILES). REPAIRED FOR SECOND TIME PARTS. REACTION SHELL GEAR STRIPPED. PARTS SHELL, GEAR, FLTR KIT, SEAL, SEAL OIL, GASKET. R&R TRANS REPLACE REACTION SHELL AND GEAR.*JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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