2022 GMC Sierra 1500 complaints

See attached document for complaint.

This is the second time after already bringing in for service, while driving turning on the radio the volume goes to full volume with a Bose system it is ear piercing, none of the radio controls worked, I could not shut off the radio or turn the volume down it was locked at full volume. I had to stop in the middle of the road in Cambridge MA, Place in park, shut the engine off and open the drivers side door to shut the radio off, it took four attempts of restarting and stopping vehicle before the volume would return to normal. This is a severe SAFETY HAZARD THAT WILL EFFECT HEARING AND CAUSE AN ACCIDENT, I AM SO FED UP WITH THIS VEHICLE. I need to schedule another appointment for GMC to do nothing.

I was driving on the highway around 70-75 mph and the upper moulding on the grille flew off and hit the windshield

Tailgate open/clise module continues to open without me hitting the auto release device in the truck OR fob. NOTE: GMC built in Quebec! It resulted in a call to the dealership this spring, an inspection and they indicated it was fine. The tailgate opened while I was parking my new Airstream and it caused damage to the propane tanks and tanks cover AND $1700 damage to my tailgate.

This has now happened twice. While driving down the road, my radio has went to full volume and continues to go back to full volume, even if I twist the volume control knob quickly to lower the volume. This is a very scary situation while driving down the road and your radio goes to 100% volume out of the blue. There is no warning and the volume just goes to 100%

The contact owns a 2022 GMC Sierra 1500. The contact stated that while her husband was driving 80 MPH, the vehicle skidded approximately 100 yards; however, there was no impact to the vehicle. The vehicle was towed to the dealer, where it was determined that the front driver's side upper control arm and ball joint had fractured, causing the front driver's side wheel to become wedged beneath the subframe. The vehicle was not repaired. The dealer advised the contact to contact the insurance company to have the vehicle inspected. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

“Faulty fuel pump driver module” part Not available for inspection. Repaired at dealership and they kept the part. While driving 75 mph on the interstate during high traffic time my GMC Sierra 3.0 diesel truck engine shut completely down, not just once but on several occasions putting myself and three other in a life safety situation due to the traffic around us at the time. I had to navigate the truck through traffic and off the road. Once there the vehicle was turned off allowed to sit for a few minutes and restarted. The vehicle would restart and we continued only to have this scenario repeated again several times. Faulty fuel module was diagnosed by mechanic at dealership and replaced. Part was not inspected by no one to my knowledge except the mechanic. There was no prior warnings before this incident happened. After the incident the engine light came on with a message that stated check ESC.

I was driving down the highway at 65 when the upper front hood molding flew off and bounced off my windshield. There were motorcycles behind me but none were hit. After researching on [XXX] , many others have had the same thing happen. This could have broken my windshield, or worse, hit a motorcyclist behind me causing a wreck. It has not been inspected but reported by many others on GMC forums. There was no warning whatsoever. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owned a 2022 GMC Sierra. The contact stated that while driving at 45 MPH, the vehicle went into safe engine mode and stopped. The vehicle attempted to restart without application multiple times. There was an abnormal grinding sound detected. The contact pushed the start/stop button, and thirty seconds later, the contact noticed white smoke from the engine, and the vehicle caught fire. There were no warning lights illuminated. The occupants were able to exit the vehicle. There were no reported injuries, crashes or police reports filed. the air bags deployed due to the fire. The fire department extinguished the fire. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was towed to a tow lot. The insurance agent conducted an independent investigation and found that the wire harness in the engine was hot and severed the fuel line. There was fuel in the engine. The insurance company deemed the vehicle a total loss. The manufacturer was contacted, who took possession of the vehicle from the insurance company. The failure mileage was approximately 30,000.

While driving, I turned the volume on the radio a couple clicks louder using the steering wheel controls. After I stopped pushing the volume button on the steering wheel, it continued to rapidly increase volume until it maxed out. It was incredibly loud, in a panic, I verified the VOL+ button was not stuck. The VOL- on the steering wheel did not reduce the volume. I spun the volume button down, on the radio, but it would instantly return to full volume the moment I stopped spinning it. The power button on the radio also had no effect. I was driving at 50mph and had no way to reduce the volume from the max, which was incredibly distracting to say the least. I was finally able to get it to stop by pulling out my phone (which was connected via CarPlay) and hitting the pause button on my phone. Afterwards it behaved as normal, but my man did my ears hurt. Luckily there wasn’t any traffic nearby as I could hardly focus on the road while fumbling with the audio.

The contact owns a 2022 GMC Sierra 1500. The contact stated while driving at approximately 55 MPH, the contact observed a loud sound coming from the front passenger’s side of the vehicle. The contact stated that the steering wheel then pulled to the right. The vehicle was steered to the side of the road and inspected. The vehicle was towed to a dealer where it was awaiting a diagnostic test. The manufacturer was notified of the failure. The failure mileage was approximately 32,000.

MY TRUCK HAS THE PRO TAILGATE AND THE INNER GATE HAS COME OPEN SEVERAL TIMES. IT HAS STOP OPENNING ON IT OWN NOW, BUT IT WILL NOT OPEN BY THE BUTTON ON THE TAIL GATE. IT SEEMS GM IS AWARE THEY HAVE A PROBLEM, BUT ONLY ISUED A RECALL ON CERTAIN TRUCKS AND NOT ALL TRUCKS WITH THE PRO TAILGATE,

On June 8th I started my truck and it made a strange unfamiliar noise before starting. I thought it was bizarre. Shortly after I stopped in traffic and my truck stalled out. It stayed on but when I went to give it gas I didn’t move. So I restarted the engine and the same strange noise was made. Along with the noise I smelled something funny so I pulled into a gas station. Little did I know my truck was on fire. I got the vehicle away from the gas pumps and within 5 minutes the whole truck was on fire. Before this fire I had brought the vehicle in for service due to a check engine light multiple times the codes will be listed below. I also had an interlock device installed in the truck at the time.

Just got off the highway was at stop sign on exit ramp and it just died. No warnings no lights no indication that something was about to happen. No neutral so couldn’t even push it out of the way of traffic. Had it towed to shop for diagnostic. Possible lifter problem. $600. Dealership towed it to their shop. Engine tear down, lifters replaced. Gmc to pay 30%, dealership paying $1000, me $1300. Dealership started truck and the crank bearing spun. Now needs new engine, which are on back order. Cost ??? How long before engine available??? This is a known problem by the dealerships, GM & repair shops. Had we still been on the highway when this occurred doing 75mph we could have been killed.

Issues- Front and Rear external safety camera system fails to display. Tailgate falls open on its own while in motion. This was a new purchased vehicle off the lot. Yes-Vehicle is available upon request for examination. Yes-Safety risk are imminent due to blind spots caused by inoperative cameras i.e. hitting unseen pedestrians crossing behind or in front and behind the vehicle. The tail gate dislodging without notice or visual to the driver can cause a loss of passengers possessions or equipment also causing a road hazard for trailing vehicles on any roads highways while vehicle is in motion. Yes- This problem has been noted by dealerships across America. There is no recall for my vehicle at this time. No- Vehicles have not been inspected without a recall action or requirement. Dealer says they will not perform a diagnosis without the requirement to do so. This was a a newly purchased vehicle. No-There were never any warning lamps or indication automatically of the camera system’s failure

The contact owns a 2022 GMC Sierra 1500. The contact stated upon accelerating and driving at approximately 5 MPH, the vehicle violently jerked. The vehicle began to drive as designed, but the failure recurred. There were no warning lights illuminated. The vehicle was taken to the local dealer, who test-drove the vehicle and experienced the failure, but the vehicle was not diagnosed or repaired. The failure mileage was approximately 52,000. The VIN was not available.

Problem #1: initially reported issue with check engine light coming on when driving in rain or getting vehicle washed. Research shows grounding issues. Dealership replaced BCM but problem persists. Reported problem again but no actions are being taken

While commuting on a US Hwy the front upper grill came off the vehicle flying into the windshield and surrounding traffic. Research online shows that this occurrence happens with the same vehicle with different owners. This is a life safety issue that also is not being repaired by the manufacturer.

While driving, the infotainment system will suddenly increase volume to 100%. Have had this happen 4 times. Unable to turn sound down the last instance (or turn it off). Was able to find a safe spot to park and turn the vehicle off. This did nothing, as the radio would not turn off regardless of what I had done. After roughly 5 minutes of the vehicle being shut off, the radio finally turned off. No matter how many times the truck was turned on and off, the issue persisted. The only "fix" that worked was to let the vehicle for some time, which seemed to reset the system. THIS IS A MAJOR HAZARD AS HAVING SUDDEN SHOCK FROM VOLUME ISSUES IS EXTREMELY DANGEROUS. The sudden increase in volume nearly caused an accident on the road (each time). Vehicle is being brought to a dealer today to figure out the issue, but I see that it has been reported in several forums online with no fixes appearing to be available. Prior to the issue, there was no other issues or prior symptoms to alert of an issue.

Side Blind Zone Warning in Driver’s side mirror constantly alerts(turns on) when driving on a highway next to guardrails without any other vehicles nearby. Extremely disturbing at night.

When traveling out of town on the interstate approximately 70/75mph. Part of our hood/trimming deluged scraping our hood and nearly Colliding with two other vehicles. Not something that is common and seems to me a manufacture defect that GM is trying to wipe their hands of and I will not stand for that. I have been trying for about a month to get GM to repair this odd phenomenon. However they continue to give me the complete run around. It’s been absolutely impossible to get a hold of anybody the dealership will not help me. I keep receiving email from Gm saying they attempted to make contact but, I did not answer my phone. I have my phone on me at all times I have received no voicemails from them. I write and called them back. I haven’t received a return call/voicemails, or email. GM originally refer me back to the dealership when the dealership will not help me. They originally said they will order the part. I have to pay for the part and they will pay for labor. They contacted me when they had the part in hand supposedly. I sat at the dealership for three hours today for them to tell me that part was not correct and that they can’t cover it and that I would need to cover it , I am tired of the games and I want my vehicle fixed. I have been left with no choice but to file complaint.

Tailgate randomly opened while in park. This is a problem for multiple reasons. When hauling a travel trailer when you put the truck in park the tailgate falls into the jack denting the tailgate and scratching the paint. On some trailers it would be possible for the tailgate to fall onto the jack switches causing the jack to go down unexpectedly. The only way to get the trailer off is not put the truck in Park which isn’t safe at all! The truck rolls in neutral if the parking brake isn’t on. You should be able to put the truck in park and not worry about the tailgate. I called GM a few months ago when this first happened and then it stopped until it rained this weekend while camping. I told them at the time I didn’t want it falling when I started hauling the camper. They said at the time that a dealer would have to look at it and did say there isn’t a recall on this truck like on the HD trucks so is essence I basically have to hope it does it while at the dealership so they will believe me as my word doesn’t mean anything. In my case after the switch is dry it doesn’t do it. Now I have video recording as it is memorial day and pretty hard to get it into the dealer when they are closed just to have it with fine there.

The contact owns a 2022 GMC Sierra 1500. The contact stated that while the vehicle was being driven or parked, the tailgate was inadvertently unlatched. There was no warning light illuminated. The vehicle was taken to a local dealer where the failure was linked to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The vehicle was not repaired. The manufacturer was made aware of the failure; however, the contact was referred to the NHTSA Hotline. The failure mileage was 141,000.

The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, he heard a knock sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, and during an inspection, the engine seized, after which the dealer diagnosed a failure with the rod bearings. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 31,000.

The engine failed while driving on the expressway. It is clearly the fault of the Active Fuel Management (AFM) system but GMC will not honor the warranty because I went over 7,500 miles between oil changes. This is a problem because the car stopped operating while driving down the interstate. Manufacturer inspection took place. They looked at the oil filter and saw the metal in the oil filter. No warning lamps, messages or symptoms of any sort prior to the engine failure.

The transmission became inoperable and a message appeared on the display 'Engine Power Is Reduced' in area of the highway where the speed limit is 55 and then the transmission failed completely and left the engine revving at high rpm and not moving the vehicle forward and we rolled to the side of the road to a stop. This was a very dangerous situation as traffic was flying past us and had to move out of the way of our coasting vehicle. It was towed to a GMC dealership about 8 miles away as it is still under warranty. I've read many stories in GM forums about problems with this GM 10 speed transmission in this pickup truck. This needs to be looked into as a potential recall as this problem left us stranded on the side of the road as we had to wait for a ride because we had a dog with wife and I. Currently there is not a transmission recall listed for this vehicle. We were lucky to be in an area where we had cell phone service and relatively close to home, within 10 miles. We have a trip planned for next weekend to go to a couple national parks in Utah and now we don' t have a vehicle to take on this trip to haul out bikes.

Rear tailgate randomly opens on its own while driving. Items from the rear bed can fall out causing a traffic hazard

I am reaching out to you to make a report of a safety issue involving the 2022 GMC Sierra 1500 Denali model trucks (Vin [XXX] ). I recently read that there was a recall involving the 2020-2023 model 2500 GMC Sierra’s and their Multi-Latch tailgate. I have checked with GMC and my local dealer to see when or if my model would be included in this recall and they have no answer/response for me. The reason for my concern is that I had an issue last year with my tailgate dropping while in motion while pulling my camper. The result was that my tailgate was destroyed and damages were made to my camper as well with both needing to be repaired. The only reason that the bikes, propane tanks, etc that was in the back of my truck didn’t fall out and into moving traffic was because my camper was hooked up thankfully. Its very concerning to know that this same thing can happen again in the future at any given moment with the lack of a recall on my specific model truck. If the things I were hauling would have flown out the back at 60-70 mph it could have ended a lot worse for someone who was following behind me on the road. Additionally, the damages had to go on my driving record as an “at fault” accident which in turn caused a rise in my personal insurance rates. My insurance company assured me that the only way this can be removed was if an active recall were to be addressed with my model truck for the tailgate issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

Multifunction tail gate opens while driving, opens when going over speed bumps, opens going over small bumps and opens while driving down the highway. I brought the vehicle to the GMC dealer, they replaced an electrical switch on the tail gate. This did not fix the problem, I called the dealer and they told me GMC does not have a repair for this new issue. This is a brand new truck that is under factory warrant, the truck has 10000 miles on it. If I ever have a load in the bed it may fall out onto the road or highway.

The radio volume went up to max an it's own twice, both times it almost caused a crash. Nothing would make to volume turn down, not the radio volume dial or the buttons on the steering wheel. I had to pull over, stop and turn off the truck.

The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving and transporting a trailer at an undisclosed speed, the tailgate was independently activated. The contact was alerted by a nearby driver that the tailgate was open. The contact stated that due to the failure, the tailgate was damaged. In addition, the contact stated that the failure had occurred previously several times. The vehicle was taken to the dealer. However, the contact was advised to report the failure to NHTSA. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 12,000.

Driving at 50mph on straight road. No traffic in front. Truck brakes activated. Went down to 29mph. Then picked up speed on its own.

On January 20th 2024 I was cleaning heavy dirt and mud off of my truck, after leaving the car wash and driving about 20 miles, once I parked my tailgate started to open over and over on its own. This happened again on March 4th 2024 after cleaning off a lot of dirt from my vehicle the tailgate opened on its own while my truck was parked in the garage. It opened into the garage door, when I left I did not know it was open, so when I opened the garage door the hinges on the garage door scraped and dented the tailgate as it opened. I had not pressed any buttons inside the truck, outside of the truck, or pressed the tailgate open buttons on the key fob. After intense car washes it has opened on its own each time.

On Feb. 27, 2024 approx. 04:15 left for gym and work. When arrived at gym and began to park, I put truck in reverse to check back line and noticed I was looking at my license plate. I then put into park and got out of truck and shut tailgate. Thinking not much about it, I must've touched the button the night before and hit a bump on way into work. Since I have a toneau cover, it fits pretty tight and I typically have to pull it down by hand. I heard about recall that day after I got to work from co workers. Checked my VIN, but did not come up as one of the tailgate recalls. March 7, 2024- Left again for gym and work approximately same time in AM. As I was driving into gym and work, another car coming up close behind me wanted to pass. The car then suddenly backed off to a considerable distance. As I got to gym and put in reverse to check my back line, I noticed I was looking at my license plate again. I know that I did not touch a button either on FAB or tailgate. because I park in garage and leave FAB in a secure place where it can not be pressed. If tailgate was down in my garage, it would have stopped garage door from opening and/or damaged my garage door. In either instances, I did not get a sensor alarm going off on my dash for "tailgate down", If its even equipped with that alarm.

Multi-Function Tailgate keeps opening due to malfunction in tailgate switches. Going down the highway and suddenly the tailgate opens and materials in bed of truck are at risk of flying out the back. It is my understanding that they have recalled GMC Sierra 2500 models and above. Why not the 1500 GMC Denali model which is the same exact tailgate?

While unlocked, passenger doors go through unlocking phase, door locks click, parking lights flash and tail gate comes open. Along with this, an electric motor sound comes from underneath the vehicle (pre start fuel pressurization sequence?) that goes on and on, doors locked, or unlocked, that, left unchecked, drains the battery. Must be hooked to battery recharger round the clock.

The onstar module has failed twice.

Electronic tailgate opened on its own. The tailgate opened while I was either driving down the highway or when it was parked earlier. When I went to park the truck I back the dropped tailgate into a poll because I believed the tailgate was locked closed but it had opened on its own. There is no recall on my vehicle but I believe there has been over 320,000 vehicles like mine that have recalls on them for the same issue. Tailgate opens on its own. I have not had it inspected because they want to charge $179 to run a diagnostic check on it. There were no warnings at all. I've owned the vehicle for around 3 months and there has been one or two time that I questioned if I left the tailgate open or not.

The contact owns a 2022 GMC Sierra 1500. The contact stated while driving 70 MPH, the vehicle lost power. There were no warning lights illuminated. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 14,000.

I purchase my 2022 Denali 1500 crew cab Brand New. After a few weeks of ownership. My mulitpro tailgate would open on its own. I had taken my truck to the nearest Gmc dealer to have it looked at. They said they could not find anything wrong with it. A few month later the exact thing happen to me with my wife in the truck. Again i'm back at the dealer and they could not detect the problem. So i left and headed home. I had to take a trip to Pennsylvania and after driving with my enclosed car hauler attach. The tailgate drop open striking my trailer level wheel , putting a dent in my tailgate/ Took it back to Gmc in Alcoa Tn and again no issue or fix was provider. Still Having issues with my Multipro Tailgate opening on its own.

Purchase new in Sept 2022. I did not notice that my trailer hitch Connector was not working until after a year later. when i needed to hookup my enclosed car hauler trailer. And notice that my trailer daytime running lights where not working. Only brakes/,turn signals and four way flashers. I contacted my dealer and again they found no issues with the factory harness. leaving me on the side of the road until morning. As i had no running lights. After arriving back home. I crawl under the rear bumper. just to check the connections. I could not see anything nor would i know what to look for. I called another Gmc dealer and they mention that they been having problems with the module for the factory trailer connector. Still having issues

Tailgate occasionally self deploys. 1 incident resulted in damage to the tailgate while towing a trailer.

The tailgate is opening on it's own. There have been many times it has been open and we were not aware until we go to the back of the truck or put the truck in reverse and notice it on the backup camera. We first noticed it happen around Christmas of 2023, and it has been happening randomly since then.

While driving vehicle with infotainment system playing radio, radio volume goes to full volume that is ear piercing and is going to cause hearing damage. Must pull off the road as fast as possible, place vehicle in park, shut off vehicle and open drivers side door to get radio to shut off. While the issue is happening volume knob does nothing, stereo on off button does nothing and steering wheel volume controls do nothing. This is a serious issue when trying to pull over, I keep ear muffs in vehicle to protect ear drums. This has happened at least 6 times, I plan on bring to GMC dealer.

The car consumes oil to the point there's no oil in the engine. Not a result of a leak but rather the engine is actually burning it. I've taken it to 4 dealers, all confirmed it's due to Kia's bad engine design & that there's no visible leak anywhere. The kia dealer also confirmed there is no oil level sensor but only an oil pressure sensor. According to the dealer, I don't qualify for a new engine until the check engine light turns on or the vehicle results in a fire. I have to get the oil topped off every 500 miles. I don't feel safe driving this vehicle. The dealership also states I'm no longer covered under the warranty as I'm a 3rd owner. My coverage ends at 60,000. I was not aware of this during purchase of the vehicle back in 2020.

Tailgate inadvertently opens. There is no visual or audible alarm to inform me the rear tailgate is open. This is a Denali package truck. I have lost items, coolers, small folding tables among small items without warning. Most of the time I was traveling on a highway. Could cause accidents, injury to others as well as I have lost my belongings. I have had the dealership as well as 2 requests with GM customer service with no corrective results. The trucks tailgate will show an open display warning but only when top tailgate is down/open. If the whole tailgate is down/open there is no visual warning on dash. I believe there was an error in placement of open tailgate sensor when truck was produced. 2023 models have correct sensor placement and visual dash warning. The 2022 was a new redesign doe the Sierra class truck and there was a mistake where the open tailgate sensor was placed. I went to GMC virtual site and the 2023 model examined by GMC employee on visual check shows on complete tail gate down/open the same dash visual tail gate open alarm I see on my 2022 when only the top part of whole tailgate is open. My Dealership and GMC customer service have been involved for the past year. I have been reimbursed by GMC for my losses but problem still exists.

The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the service brakes monitor warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with failed rear brake pads. The contact was informed that the rear brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 22,000.

While driving, on its own, the radio volume surged to 100%. All radio controls were unresponsive, and the volume was maxed-out.. Volume bar on the console display was reading 100%. Was unable to turn the radio down or off. Issue did not resolve until I drove home and turned the vehicle off.

While driving the vehicle, the volume on the audio panel shot up to 100%. It caught me off guard and nearly caused me to steer into oncoming traffic. All volume knobs and switches were unresponsive including the power button to the whole unit. I had to pull over and shut off the truck and let it sit for over 10 minutes in order to get it to stop. There are now numerous audio issues, including but not limited to the audio speakers making a crackling noise so bad it renders the use of any audio completely, also periodically the audio loses all volume and will remain completely silent regardless in AM/FM, Satellite Radio, bluetooth or phone call. All these seem to happen anytime the truck gets wet from either car wash or the weather.

Master break cylinder went bad and leaked fluid in side cab on driver floor board. Dealer identified that master break cylinder needed to be replaced.