Page 2 of 6 · complaints 51–100 of 284

2011 GMC Sierra 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Air Bags
Filed Mar 26, 2021TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO CAPITOL CHEVROLET (6200 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 436-0938) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 18, 2021TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ALL STAR AUTOPLEX (1216 E PALESTINE AVE, PALESTINE, TX 75801) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT*JB CONSUMER STATED GMC DEALER WAS CONTACTED AND APPOINTMENT WAS SCHEDULED TUES. APRIL 6, 2021.*JB

Air Bags
Filed Mar 1, 2021NM

AN INflATOR RUPTURE MAY CAUSE METAL FRAGMENTS TO PASS THROUGH THE AIRBAG AND INTO THE VEHICLE INTERIOR AT HIGH SPEED, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. THIS RECALL HAS YET TO HAVE A REMEDY. WITH A RECALL OF THIS MANNER I WOULD THINK THAT IT WOULD BE OF MUCH MORE IMPORTANCE TO GET A REMEDY IN ORDER IN A TIMELY MANNER. HOWEVER, WE ARE STILL WAITING.

Air Bags
Filed Feb 27, 2021FL

NEEDS TO BE FIX AND NHTSA STATES THAT THEY CAN NOT FIX IT

Electrical System
Filed Feb 9, 2021IL

THE DAY TIME RUNNING LIGHT ON THE DRIVERS SIDE IS STAYING ON AND WONT SHUT OFF AT ALL AND I HAD MY JOB LOOK AT IT AND IT IS THE JUNCTION BOX. HOWEVER I HAVE HAD MULTIPLE PEOPLE TELL ME THEY HAVE HAD THIS ISSUES

Electrical SystemFire
Filed Dec 2, 2020140,000 milesMO

TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE'S REAR DEFROST HAD FAILED. THE CONTACT INSPECTED THE FUSE LINE AND NOTICED THAT IT HAD MELTED ON THE PANEL BOX. THE DEALER (DON BROWN CHEVROLET, INC. 2244 S KINGSHIGHWAY BLVD, ST. LOUIS, MO 63110; (314) 222-0363) WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL REGARDING THIS MATTER. THE VEHICLE HAD NOT BEEN OFFICIALLY DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE AND CONFIRMED WHAT THE DEALER STATED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Electrical System
Filed Nov 27, 20201,300,000 milesMT

WHEN I TURN THE TRUCK OFF THE DIM HEADLAMPS STAY ON WITH THE KEYS OUT. THE ONLY WAY TO MAKE THEM GO OFF IS TO PULL THE BATTERY

Unknown or Other
Filed Nov 24, 202030,000 milesGA

CRACKS IN DASHBOARD ABOVE STEERING COLUMN AND PASSENGER AIRBAG. STATIONARY.

Air Bags
Filed Nov 23, 202079,000 milesTN

MY DASH LIGHT HAVE A CODE THAT SAY CHECK AIR BAG SERVICE NEVER BEEN IN ACCIDENT IN VEHICLE BUT. LIGHT STAYS ON I THINK IAM APART OF RECALL BUT NOONE AT DEALER HAVE REACH OUT TO ME IAM OWNER OF VEHICLE AND MY CAR IS PAIDED OFF

Air Bags
Filed Nov 23, 2020114,000 milesMO

I PURCHASED THIS TRUCK IN 2017. FOUND OUT ABOUT THE AIRBAG RECALL AND OVER THE LAST 3 YEARS I HAVE WENT TO SEVERAL GMC DEALERSHIPS TO REPLACE THE AIRBAGS TO FIX THE RECALL ISSUE AND THEY TELL ME THAT THEY CANT FIX IT WITHOUT THE PROPER AIRBAGS WHICH THEY DONT HAVE. HOW IS IT THAT THERE IS RECALLS, AND EVEN DEATHS BUT I HAVE TO FEAR DRIVING THIS TRUCK HOPING MY AIRBAG WONT DEPLOY? AND NO ONE CARES TO FIX THE ISSUE. I SPENT 2 THOUSAND DOLLARS THROWING PARTS INTO MY ENGINE TO FIND OUT. TWO LIFTERS IN THE ENGINE DOESN'T LIKE COLD WEATHER. WHEN THE TEMP DROPS BELOW 40 DEGREES, THE CHECK ENGINE LIGHT COMES ON. WHEN THE TEMPERATURE RAISES ABOVE 40 DEGREES THE CHECK ENGINE LIGHT GOES OFF. I CHASED THIS PROBLEM FOR YEARS. THERE IS SOME MECHANICAL ISSUE HERE.

Electronic Stability Control (esc)
Filed Oct 30, 202065 milesCA

MY TRUCK HAS PROBLEMS WITH STABILITY CONTROL RUNNING ON THE FREEWAY IN THE DASH CAME STABILITY CONTROL SERVICES AND SECOND REDUCE POWER AND THE STOP MU TRUCK GO SLOW FROM 65 TO 20 IN THE MIDDLE OF THE FREEWAY CAR BEHIND MY TRUCK

Service Brakes
Filed Oct 17, 202068,000 milesSC

I HAD A SEVERE SHUDDER WHEN BRAKING. I TOOK APART THE FRONT BRAKES AND DID NOT FIND ANYTHING. WHEN I TOOK OFF THE REAR DRUM I FOUND THAT THE WASHERS ON THE HOLD DOWN SPRINGS HAD FAILED AND ALLOWED THE PIN TO PULL THROUGH. (MAKING A CROSS IN THE WASHER WHERE THERE SHOULD ONLY BE A SLOT) THE RELEASED THE SPRING AND WASHER TO FALL. THE SHOES WERE JUST SITTING THERE NOT SECURED TO THE BACK PLATE OF THE WHEEL. THE SECOND SIDE HAD ALMOST FAILED AND THE WEAR ON THE WASHER IS VISIBLE IN MY ATTACHED PHOTOS.

Air Bags
Filed Sep 18, 2020TX

DIFFERENTIAL MAKES CRACKING NOISE, LUM BAR ON DRIVERS SEAT DOESN'T INFLATE,

Exterior Lighting
Filed Sep 11, 2020266,000 milesTN

MY BRAKE LIGHT BULB HAS MELTED TO THE SOCKET AND HAD TO REPLACE THE BOLD TAIL LIGHT ASSEMBLY.

Air Bags
Filed Sep 2, 2020AL

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED EDWARDS CHEVROLET-280 LOCATED AT 5499 US-280, BIRMINGHAM, AL 35242, AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Structure › Frame and Members
Filed Aug 13, 202038,000 milesOH

TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE'S SUBFRAME, NEAR THE DRIVER'S AND PASSENGER'S SIDE WERE SEVERELY RUSTED. THE CONTACT CONTACTED THE DEALER GANLEY CHEVROLET OF AURORA - ADDRESS: 310 W GARFIELD RD, AURORA, OH 44202; PHONE: (330) 964-2128) TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE REGARDING THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. *LN *DL

Suspension
Filed Aug 6, 202035,000 milesPA

TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT BECAME AWARE THAT THE REAR AXLE CROSS PINS FAILED AND CAUSED THE REAR TIRES TO MOVE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V007000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Engine
Filed Jul 13, 2020103,000 milesPA

TL* THE CONTACT CALLED ON BEHALF OF HER CUSTOMER WHO OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE JERKED AND SHUDDERED WHILE DOWNSHIFTING. THE STABILITY TRAC AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO FIORE TOYOTA (1000 S LOGAN BLVD, HOLLIDAYSBURG, PA 16648) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BY THE DEALER. THE VEHICLE WAS REPAIRED BY THE CONTACT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000. *LN*DT*JB CONSUMER STATED WARRANTY IS GOOD UNTIL MAY 2021 OR 120,291 MILES.*JB

Unknown or Other
Filed Jul 1, 202010,000 milesOK

CRACKED DASHBOARD. IN BUNCH OF PLACES FOR NO APPARENT REASON. HAD TO PURCHASE DASH BOARD SKIN OVER IT. IT ALWAYS GARAGE KEPT. THIS SHOULD BE A RECALL EVERY ONE I KNOW WITH CHEVY OR GMC HAVING SAME PROBLEM

Power Train
Filed Feb 3, 2020163,000 milesWV

I WAS DRIVING ON A MAIN ROUTE WHERE THE SPEED LIMIT IT 45 MPH. IT WAS ON A STRAIGHT STRETCH AND MY REAR END EXPLODED LEAVING ME AND MY YOUNG SON STUCK. I FINALLY REALIZED THAT I USE 4X4 TO GET US OFF THE ROAD WHICH THANKFULLY WORKED.

Unknown or Other
Filed Jan 30, 202096,000 milesAR

DASH IS CRACKED ON DRIVERS SIDE AND ON THE PASSENGER SIDE AT CORNER OF PASSENGER SIDE AIRBAG.

Engine
Filed Jan 20, 202040,000 milesSC

TRUCK WILL COME UP WITH AC TURNED OFF. THE FAN WILL JUST RUN BUT TRUCK DOESN'T SEEM TO START RUNNING HOT. IT WILL COME ON AND WITHIN A FEW DAYS IT WILL GO OFF. THIS HAS HAPPENED A MINIMUM OF THREE TIMES. THIS HAS HAPPENED WHEN JUST STARTING, OR DRIVING ON A REGULAR ROAD.

Air Bags
Filed Jan 16, 202079,000 milesGA

THE TOP SECTION OF THE DASHBOARD HAS MULTIPLE CRACKS INCLUDING AREAS DIRECTLY BEHIND THE INSTRUMENT CLUSTER AND AROUND THE PASSENGER SIDE AIRBAGS. THE AIRBAG SECTION IS THE MOST TROUBLING, AS IT WOULD APPEAR THE BROKEN SECTIONS COULD BECOME AIRBORNE AT A HIGH RATE OF VELOCITY IN THE EVENT OF AN AIRBAG DEPLOYMENT.

Structure › Body
Filed Jan 11, 202040,000 milesFL

AFTER HAVING THE TRUCK FOR A YEAR OR SO I NOTICED THAT THE DASH WAS STARTING TO CRACK DUE TO THE FLORIDA SUN BEAMING DOWN ON IT. I PURCHASED A SUNVISOR BUT STILL DIDN'T SEEM TO HAVE MUCH EFFECT ON THE DASH AND NOW IT HAS CRACKED ALL THE WAY ACROSS IN THREE DIFFERENT SPOTS

Structure › Body
Filed Jan 3, 2020131,000 milesTX

THE TOP SIDE OF MY INTERIOR DASH IS CRACKED ON THE DRIVER SIDE. THIS WAS NOT DUE TO ANY KIND OF IMPACT OR ANYTHING ELSE. I AM THE ONLY DRIVER OF THIS VEHICLE AND TAKE VERY GOOD CARE OF IT.

Structure › Body
Filed Dec 16, 201940,000 milesFL

DASH CRACK ALONGSIDE AIRPAG PASSENGER SIDE

Air Bags
Filed Dec 15, 2019FL

GM IS NOT FIXING THE RECALLED TAKATA AIRBAGS, AND I AM NOT ABLE TO SELL OR DRIVE THE VEHICLE.

Air Bags
Filed Dec 5, 2019FL

NHTSA DOCKET # 2016-0124. NHTSA 16V381. GM RECALL #2049151. HOW LONG IS A REASONABLE TIMEFRAME FOR A SAFETY RECALL TO BE OR THE ACTED ON? THIS RECALL WAS ISSUED IN MAY 2016, YOU AND GM JUST WANT TO SET ON IT WHILE I AM DRIVING A UNSAFE TRUCK. WHAT HAPPENED TO THE AUGUST 2017 DECISION DATE TO GET GENERAL MOTORS TO FIX THIS PROBLEM WITH MY 2011 GM SIERRA AIR BAG. THEY CLAIM NO ONE HAS BEEN KILLED "YET", WHAT'S THE NUMBER TO GET THEM TO ACT OR THE NHTSA TO MAKE THEM DO THE RIGHT THING. IF SAFETY IS SO IMPORTANT WHY HAS IT BEEN 3 1/2 YEARS WITH NO FIX, I HAVE NOT EVEN GOT A LETTER FROM THEM TELLING ME I HAVE A RECALLED AIR BAG ON MY TRUCK, I GUESS THEY DON'T WANT PEOPLE TO KNOW, IT MIGHT COST THEM SOME MONEY.

Air Bags
Filed Nov 25, 2019TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED MAVERICK CHEVROLET AT 903-304-4395 (LOCATED AT 4801 E END BLVD S, MARSHALL, TX 75672) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 16, 2019AL

TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED CHRIS MYERS AUTO MALL (4819, 27161 US-98, DAPHNE, AL 36526, 251-625-8008) AND WAS INFORMED THAT THE PARTS WERE PENDING AND UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Sep 9, 2019CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. BOULEVARD BUICK GMC (2800 CHERRY AVE, SIGNAL HILL, CA 90755) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB

Air Bags
Filed Aug 28, 2019LA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT MORGAN BUICK GMC (LOCATED AT 8757 BUSINESS PARK DR, SHREVEPORT, LA 71105, (318) 798-1600) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jul 15, 2019TX

TAKATA RECALL. DEALER DOES NOT HAVE A FIX FOR MY VEHICLE. NOTHING HAS HAPPENED TO CAUSE THE BAGS TO INFLATE YET, GRATEFULLY. JUST CONCERNED THAT THE VEHICLE IS NOT FIXED AND FROM WHAT I READ, THERE IS NOT A FIX ON THE HORIZON. I FIND THIS UNSETTLING. IS THERE A TIME LINE FOR THIS FIX? DO I HAVE CAUSE FOR ALARM AFTER ALL THIS TIME? I HAVE READ THAT THE PROPELLANT CAN DEGRADE OVER TIME AND HOT WEATHER. I LIVE IN A VERY HOT CLIMATE.

Unknown or Other
Filed Jul 13, 2019100,000 milesMS

THE DASHBOARD IS CRACKING BY PASSENGER AIRBAG AND I FEEL LIKE THIS COULD BE A SAFETY CONCERN FOR THE PASSENGER IF I GOT INTO A CRASH.

Unknown or Other
Filed Jul 9, 201991,000 milesOR

A 3 INCH LONG CRACK APPEARED ABOVE THE INSTRUMENT PANEL.

Unknown or Other
Filed Jun 22, 2019GA

THE DASHBOARD IS ALL CRACKED, ONE BEING A REALLY BIG AND ALL ALONG THE PASSENGER AIRBAG, IN THE EVENT THE AIRBAG DEPLOYS, THOSE PIECES CAN REALLY CAUSE PAIN. I HAVE MORE PHOTOS BUT FILES TO BIG TO UPLOAD.

Tires
Filed Jun 20, 2019177,208 milesTX

TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500 EQUIPPED WITH BF GOODRICH ALL TERRAIN T/A KO2 TIRES, SIZE: 265/70/R17. WHILE DRIVING 70 MPH, THE REAR DRIVER'S SIDE TIRE BLEW OUT WITHOUT WARNING. THERE WERE DAMAGES TO THE REAR DRIVER'S SIDE CORNER PANEL. THE VEHICLE WAS TAKEN TO DISCOUNT TIRE (20690 US-281, SAN ANTONIO, TX 78258, (210) 499-4730) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO WEAR AND TEAR FROM STRIKING A CURB. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND AN INSPECTOR CONFIRMED THAT THE DAMAGE WAS DUE TO WEAR AND TEAR FROM STRIKING A CURB. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 177,208 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.

Structure › Body
Filed Jun 7, 2019FL

THE OUTSIDE DOOR HANDLES KEEP COMING OFF. IT APPEARS THAT THE MATERIAL USED IS CHEAP PLASTIC. THIS CAUSES THE MECHANISM INSIDE TO EASILY BREAK WITH THE NATURAL CONSTANT OPENING AND CLOSING OF THE DOORS FORM THE OUTSIDE OF THE VEHICLE. YOU CAN SEE CLEAR CHEAP GLUS IS USED TO ADHERE THE PLASTIC AND THIS JUST MAKES NO SENSE CONSIDERING HOW MUCH THEY WANT US TO PAY FOR THE VEHICLE TO HAVE CHEAP DOOR HANDLES ALMOST AS DURABLE AS THOS OF MATTEL RACE CARS SOLD AT WALMART.

Electronic Stability Control (esc)
Filed Jun 7, 2019106,000 milesCA

STABILITRAK OFF/REDUCED ENGINE POWER CAME ON AGAIN AFTER 3 UNSUCCESSFUL 'FIXES' AT GMC DEALER. I WAS DRIVING 30MPH OVER A HILL WHEN MY ENGINE COMPLETELY STOPPED RESPONDING. COULDN'T ACCELERATE AND THE STEERING WHEEL LOCKED. WENT INTO ONCOMING LANE BUT FORTUNATELY I WASN'T HIT. I WAS ABLE TO PULL TRUCK TO SHOULDER AND WAIT A FEW MINUTES BEFORE BEING ABLE TO TURN ON AGAIN AND GET IT HOME. I HAVE TAKEN THE TRUCK TO MY LOCAL DEALER EVERY TIME THIS HAS HAPPENED AND THEY ONLY REPLACE THE THROTTLE BODY SENSOR. IT'S THE SECOND TIME THE TRUCK HAS STOPPED RESPONDING WHILE DRIVING. THE FIRST TIME WAS ON A HIGHWAY 99 WHEN ALL LIGHTS CAME ON AND TRUCK STARTED SLOWING DOWN DUE TO LACK OF ENGINE POWER. I WAS LEFT STRANDED ONCE AND HAD TO GET TRUCK TOWED FOR A TOTAL OF $430. I'M FEELING UNSAFE IN MY VEHICLE AND GM HAS IGNORED MY CONCERNS ABOUT THIS ISSUE.

Air Bags
Filed Apr 30, 2019AL

RECEIVED NOTIFICATION SUMMER OF 2016 OF THE ISSUE AND THAT I WOULD BE CONTACTED WHEN THE PARTS WERE AVAILABLE. IT HAS BEEN ALMOST THREE YEARS SINCE THAT LETTER AND I HAVE RECEIVED NO NOTIFICATION ON THIS BEING CORRECTED ON MY VEHICLE. I AM ESTIMATING ON THE DATE THE LETTER WAS SENT. I HAVE A COPY BUT NOT AT THE TIME OF ME SUBMITTING THIS INFORMATION.

Unknown or Other
Filed Apr 16, 2019115,000 milesME

CRACK IN DASH AT CORNER OF PASSENGER AIRBAG

Air Bags
Filed Mar 31, 2019GA

I WOULD LIKE TO KNOW WHY EVERY TIME I CHECK MY RECALLS ON THIS TRUCK I FIND IT DOES HAVE AN AIRBAG RECALL ON IT BUT WHEN I CHECK WHAT IS BEING DONE ABOUT IT I GET "INCOMPLETE REMEDY NOT AVAILABLE"? THIS HAS BEEN GOING ON SINCE THE RECALL FIRST CAME OUT. I WOULD LIKE TO KNOW EXACTLY WHAT IS GOING ON BEFORE I, ON SOMEONE ELSE, GETS INJURED OR I PASS AWAY AWAITING THE REPAIR. I UNDERSTAND GENERAL MOTORS DOESN'T WANT TO SPEND THE MONEY TO CORRECT THIS BUT WHAT WILL IT TAKE FOR SOMEONE TO FORCE THEM TO TAKE THE RESPONSIBILITY TO SAVE SOME LIVES OR INJURIES? MY VIN FOR MY GMC TRUCK IS: [XXX] AND IT WAS ON THE RECALL, IT IS MODEL C10753 MADE IN 10/10 ENGINE = 5.3L 8CYL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Feb 18, 2019CA

TAKATA RECALL: I AM INFORMED AND HAVE CONFIRMED THAT MY VEHICLE WITH THE VIN I PROVIDED IS UNSAFE!!! THERE IS AN OPEN RECALL WITH THE PASSENGER AIRBAG. GMC IS AND HAS BEEN AWARE OF THIS PROBLEM FOR AT LEAST 2 1/2 YEARS! I JUST SPOKE WITH GMC CUSTOMER SERVICE AND WAS ADVISED THERE ARE NO PARTS AVAILABLE TO FIX THE PROBLEM. SAME ANSWER FOR 2 1/2 YEARS?! GMC ADVISED THEY HAVE ELECTED TO WORK WITH YOU SPECIFICALLY TO RESOLVE THE PROBLEM. I DON'T KNOW YOUR ROLE IN THE MATTER, BUT I AM NOT WILLING TO WAIT UNTIL A TRAGEDY OCCURS TO GET YOUR ATTENTION. OBVIOUSLY THERE IS NO URGENCY SOMEWHERE. WHY ARE YOU WAITING FOR A PART FROM A DEFECTIVE MANUFACTURER? THIS IS COMPLETELY UNREASONABLE AND UNACCEPTABLE TO PUT ME AND MY FAMILY AT RISK AND ANYONE ELSE TRAVELING WITH ME. I AM ASKING THAT YOU EITHER REPLACE THE VEHICLE WITH ONE THAT IS 100% SAFE OR FIX THE VEHICLE WITH ANOTHER MANUFACTURER THAT DOES NOT HAVE DEFECTIVE AIRBAGS IMMEDIATELY. I USE MY VEHICLE EVERY DAY FOR WORK AND IT IS MY SOLE SOURCE OF INCOME. THE ATTACHED ARTICLE SAYS YOU ARE URGING AUTOMAKERS TO MAKE PLANS TO REPLACE ALL DEFECTIVE PARTS. PLEASE ADVISE WHAT YOU ARE GOING TO DO. IMAGINE IF IT WERE YOUR FAMILY IN AN UNSAFE AND DEFECTIVE VEHICLE. THANK YOU. ARTICLE REFERENCE: HTTPS://WWW.REUTERS.COM/ARTICLE/US-FORD-MOTOR-TAKATA/FORD-AGREES-TO-299-1-MILLION-U-S-TAKATA-AIR-BAG-SETTLEMENT-IDUSKBN1K62JX

Air Bags
Filed Feb 12, 201958,000 milesVA

ON NOVEMBER 29, 2018 AT AROUND 12:00PM, I WAS DRIVING DOWN THE ROAD ON ROUTE 460 WEST TOWARD GRUNDY, VIRGINIA, THE ROADS WAS CLEAR, AND THE WEATHER WAS CLEAR, AT A SPEED ABOUT 35MPH AND THE CEILING AIRBAGS DEPLOYED CAUSING THE SEATBELTS TO LOCK UP, AND SHUT THE TRUCK DOWN TO A STOP IN THE MIDDLE OF THE ROAD. THE AIR BAGS MADE A LOUD NOISE, THAT A NEIGHBORING BUSINESS HEARD THEM DEPLOY. I WAS NOT INJURED ONLY SCARED AND STARTLED BY WHAT HAD JUST HAPPENED. I RESTARTED MY TRUCK AND PULLED OFF TO THE SIDE OF THE ROAD, AND COULD NOT UNDERSTAND WHAT HAD HAPPENED, AND PROCEDED TO DRIVE TO MY MOTHER IN LAW'S WORK PLACE. I THEN CALLED MY MOM WHICH WAS THE ORIGINAL OWNER AND SHE ADVISED ME TO CALL RAMEY CHEVROLET RICHLANDS VA BECAUSE THE AIR BAGS SHOULD NOT HAVE DEPLOYED. I HAD TO RESHEDULE AN APPOINTMENT BECAUSE OF BAD WEATHER AND BEING ABLE TO GET OFF WORK TO TAKE IT TO THEM FOR THEIR SCHEDULE UNTIL JANUARY 18, 2019. MY TRUCK WAS OWNED BY MY MOM AND DAD AND HAS NEVER BEEN IN A CRASH. WE HAVE CURRENTLY AROUND 58,000 MILES ON THIS TRUCK AND AS YOU CAN TELL VERY LOW MILAGE. MY WIFE MOSTLY DRIVES THIS TRUCK. BOTH ME AND MY WIFE HAVE ALWAYS PRACTICE SAFE DRIVING AND OBEYED SPEED LIMIT. THE TRUCK IS CURRENTLY AT RAMEY CHEVROLET RICHLANDS VA AND I TALK TO AN INSPECTOR FROM CHEVROLET BY THE NAME OF TONY AT 1-866-446-6963 EXT. 59115544 AND HE TOLD ME THEY WOULD NOT FIX MY TRUCK BECAUSE THE SHOCKS WAS DAMAGED. NOW IF THE SHOCKS ARE DAMAGED THEN WHEN THE TRUCK WAS SHUT DOWN BY THE AIRBAGS MAY H

Electronic Stability Control (esc)
Filed Feb 11, 2019100,185 milesAL

ISSUE #1-WHILE DRIVING THE VEHICLE STABLITRAK WARNING LIGHT, TRACTION CONTROL, ENGINE POWER REDUCED, AND BRAKE LIGHT ALL CAME ON. VEHICLES ENGINE POWER WAS SUDDENLY REDUCED TO ABOUT 10 MPH WHILE DRIVING ON THE INTERSTATE IN WHICH I FOUND TO BE VERY DANGEROUS! HAD TO PULL OVER, TURNED OFF VEHICLE, LIGHTS WENT OFF, STARTED DRIVING AGAIN, VEHICLE DID THE SAME THING. HAD TO TAKE IN FOR MECHANICAL REPAIRS. ISSUE #2- KEY IGNITION SWITCH JUST STARTED LOCKING UP ON THE VEHICLE, WOULD NOT TURN BACK TO NORMAL TO POSITION, HAD TO REPEATEDLY KEEP JIGGLING FOR OVER 30 MINUTES OR SO TO GET THE VEHICLE STARTED BACK UP?? HAD TO TAKE VEHICLE TO DEALER FOR REPAIRS ALSO. THESE ARE VERY UNSAFE AND COSTLY ISSUES THAT GMC SHOULD BE MANDATORILY REQUIRED TO HAVE RECALLED AND IMMEDIATELY ADDRESSED FOR THE SAFETY OF THE GENERAL PUBLIC!!

Air Bags
Filed Jan 30, 201958,000 milesVA

ON NOVEMBER 29, 2018 AT AROUND 12:00PM, I WAS DRIVING DOWN THE ROAD ON ROUTE 460 WEST TOWARD GRUNDY, VIRGINIA, THE ROADS WAS CLEAR, AND THE WEATHER WAS CLEAR, AT A SPEED ABOUT 35MPH AND THE CEILING AIRBAGS DEPLOYED CAUSING THE SEATBELTS TO LOCK UP, AND SHUT THE TRUCK DOWN TO A STOP IN THE MIDDLE OF THE ROAD. THE AIR BAGS MADE A LOUD NOISE, THAT A NEIGHBORING BUSINESS HEARD THEM DEPLOY. I WAS NOT INJURED ONLY SCARED AND STARTLED BY WHAT HAD JUST HAPPENED. I RESTARTED MY TRUCK AND PULLED OFF TO THE SIDE OF THE ROAD, AND COULD NOT UNDERSTAND WHAT HAD HAPPENED, AND PROCEDED TO DRIVE TO MY MOTHER IN LAW'S WORK PLACE. I THEN CALLED MY MOM WHICH WAS THE ORIGINAL OWNER AND SHE ADVISED ME TO CALL RAMEY CHEVROLET RICHLANDS VA BECAUSE THE AIR BAGS SHOULD NOT HAVE DEPLOYED. I HAD TO RESHEDULE AN APPOINTMENT BECAUSE OF BAD WEATHER AND BEING ABLE TO GET OFF WORK TO TAKE IT TO THEM FOR THEIR SCHEDULE UNTIL JANUARY 18, 2019. MY TRUCK WAS OWNED BY MY MOM AND DAD AND HAS NEVER BEEN IN A CRASH. WE HAVE CURRENTLY AROUND 58,000 MILES ON THIS TRUCK AND AS YOU CAN TELL VERY LOW MILAGE. MY WIFE MOSTLY DRIVES THIS TRUCK. BOTH ME AND MY WIFE HAVE ALWAYS PRACTICE SAFE DRIVING AND OBEYED SPEED LIMIT. THE TRUCK IS CURRENTLY AT RAMEY CHEVROLET RICHLANDS VA AND I TALK TO AN INSPECTOR FROM CHEVROLET BY THE NAME OF TONY AT 1-866-446-6963 EXT. 59115544 AND HE TOLD ME THEY WOULD NOT FIX MY TRUCK BECAUSE THE SHOCKS WAS DAMAGED. NOW IF THE SHOCKS ARE DAMAGED THEN WHEN THE TRUCK WAS SHUT DOWN BY THE AIRBAGS MAY H

Air Bags
Filed Jan 25, 2019GA

I HAVE A RECALL FOR THE AIRBAGS ON MY VEHICLE BUT EVERY TIME I TRY TO GET THE DEALER TO REPAIR IT I AM TOLD GENERAL MOTORS IS CHALLENGING TO RECALL AND THEY WILL NOT REPAIR IT AT THIS TIME. I WOULD LIKE TO KNOW WHAT I CAN DO TO GET THIS RECALL DONE BEFORE SOME ONE GETS HURT, AND IT WILL BE TOO LATE. I FIND HAVING A RECALL ON A VEHICLE 8 YEARS OLD AND STILL NOT REPAIR IS UNACCEPTABLE. CAN SOMEONE GIVE ME SOME HELP OR ANSWERS.

Visibility/Wiper
Filed Jan 23, 2019170,000 milesPA

TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. WHILE THE VEHICLE WAS PARKED WITH THE HEAT ACTIVATED, THE REAR WINDSHIELD EXPLODED AFTER TEN MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE REAR WINDSHIELD WAS REPLACED. THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 170,000.

Air Bags
Filed Jan 10, 2019AL

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT A RECALL NOTICE WAS RECEIVED IN MID JULY OF 2016 FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). A DEALER HAD NOT BEEN CONTACTED YET BECAUSE THE NOTICE INDICATED THAT OWNERS WOULD BE NOTIFIED WHEN THE PART BECAME AVAILABLE. THE CONTACT HAD NOT RECEIVED A RESPONSE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 10, 2019TN

TAKATA RECALL WE BOUGHT THE TRUCK IN 2015 AND SOON AFTER GOT A LETTER SAYING THAT A AIRBAG RECALL. CALLED DEALERSHIP AND WAS INFORMED THAT NO PARTS WERE AVAILABLE. CALLED GM HEADQUARTERS AND WAS INFORMED THAT THEY WERE SURE THAT THERE WAS NO DANGER AND THAT WE SHOULD GET A SECOND NOTICE WHEN PARTS WERE AVAILABLE. THAT HASN'T HAPPENED IN ALMOST 4 YEARS. THE WEB SITE SAID TO SEEK HELP FROM YOU IF THE PROBLEM WASN'T FIXED IN A TIMELY MANNER. IS THE PROBLEM GOING TO GET FIXED OR IS GMC GOING TO BUY BACK THE DEFECTIVE VEHICLE. IT'S HARD TO DRIVE IT WITHOUT THINKING SOMEONE IN THE PASSENGER SEAT COULD GET SEVERELY HURT OR KILLED. CAN YOU TELL ME IF IT WILL EVER GET FIXED?

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 GMC Sierra 1500 → · Every Sierra 1500 year → · How the figures are calculated →