Page 4 of 6 · complaints 151–200 of 284

2011 GMC Sierra 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Air Bags
Filed Oct 31, 2017TX

GMC DOES NOT HAVE A FIX OR A SOLUTION

Air Bags
Filed Oct 30, 2017SC

TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BELL AND BELL BUICK GMC TRUCKS (2491 HWY 9 E, LITTLE RIVER, SC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/21/18*JB

Air BagsCrash
Filed Oct 26, 2017164,000 milesTX

TAKATA RECALL I GOT REAR ENEDED AT A STOP SIGN, COMPLETELY STOPPED AND THE LADY JUST SMASHED RIGHT INTO THE BACK OF ME. NO AIR BAGS EVER EVEN DEPLOYED!

Air Bags
Filed Oct 26, 2017TX

TAKATA RECALL I HAVE CALLED RON CARTER AUTOLAND/GMC REQUESTING THE AIRBAG COMPONENT FOR REPLACEMENT, BUT WAS TOLD THAT THERE ARE NO REPLACEMENT PARTS AVAILABLE AND HAVE BEEN NONE. I THEN ASKED WHEN REPLACEMENTS WOULD BE AVAILABLE AND WAS TOLD THERE WAS NO TIME TABLE FOR SUCH. I MENTIONED THAT THIS RECALL HAS BEEN GOING ON FOR YEARS WITH NOTHING BEING DONE AT THIS TIME. SHE TOLD ME SHE KNOWS AND UNDERSTANDS, BUT IT IS OUT OF HER HANDS.

Air Bags
Filed Oct 26, 2017AL

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GLYNN SMITH CHEVROLET BUICK GMC (600 COLUMBUS PKWY, OPELIKA, AL 36801 (334) 749-1454) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 26, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BECK AND MASTEN PONTIAC, GMC IN HOUSTON, TX, 281- 469-5222) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 21, 2017TX

TAKATA RECALL- TAKATA HAS FAILED TO MEET THE AUGUST DEADLINE FOR RECALLING MY VEHICLE. IN THE MEAN TIME I AM DRIVING A VEHICLE THAT CAN CAUSE MYSELF, MY WIFE, AND MY CHILDREN TO POSSIBLE INJURY AND/OR DEATH.

Air Bags
Filed Oct 21, 2017TX

TAKATA RECALL - DEALERSHIP WILL NOT REPALCE AIR BAGS AFTER SEVERAL REQUESTS

Air Bags
Filed Oct 19, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER RICK MATTHEWS BUICK GMC (15164 CORTEZ BLVD, BROOKSVILLE, FL 34613) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN UPDATED 7/31/18*JB

Structure › Body
Filed Oct 13, 20178,900 milesLA

ALL FOUR OF THE DOOR HANDLES ON MY TRUCK ARE BREAKING OFF; EVEN THOUGH GMC HAS KNOWLEDGE OF THE PROBLEM THEY REFUSE TO REPLACE THE DOOR HANDLES, BECAUSE MY TRUCK IS OUT OF WARRANTY. IT'S A WELL KNOWN PROBLEM, YOU CAN EVEN GOOGLE A SEARCH FOR THIS MATTER AND SEE OTHER CONSUMERS THAT HAVE THE SAME PROBLEM. IT'S A SAFETY PROBLEM, IF SOMEONE, IN NEED OF HELP, IS UNCONSCIOUS IN A VEHICLE WITH THE SAME BROKEN DOOR HANDLE PROBLEM, HOW WOULD THEY GET HELP FAST, IF THE DOOR HANDLES ARE BROKEN.

Unknown or Other
Filed Oct 2, 201762,954 milesNC

DASH BOARD IS CRACKING ABOVE INSTRUMENT PANEL ON TOP ABOUT THREE TO FIVE INCHES FROM BOTTOM OF FRONT WINDSHIELD JUST APPEARED ON 10/02/2017 . THIS CRACK WAS NOT THERE ON 10/01/2017, VEHICLE WAS STATIONARY WAS NOT DRIVEN AT ALL YESTERDAY.

Unknown or Other
Filed Sep 27, 2017UT

DASH IS CRACKED ABOVE INSTRUMENT CLUSTER AND ABOVE PASSENGER AIRBAG POSING A SAFETY CONCERN IN THE EVEN OF AIRBAG DEPLOYMENT.

Air Bags
Filed Sep 8, 2017MI

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND CONFIRMED PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Sep 5, 201780,000 milesKY

THE DASH BOARD IS CRACKING AROUND THE AIR BAG.

Air Bags
Filed Aug 25, 2017GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HENNESSY BUICK GMC, LOCATED AT 7261 JONESBORO RD, MORROW, GA 30260; (770) 729-4952) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Aug 21, 2017136,000 milesPA

YESTERDAY AUGUST 20, 2017 IN THE LATE AFTERNOON WHILE DRIVING, MY 2011 GMC SIERRA DEAD STOPPED WITHOUT ANY NOTICE ALMOST CAUSING AN ACCIDENT . I REMAINED BLOCKING THE ROAD UNTIL THE POLICE ARRIVED TO PUSH MY VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS UNABLE TO START EVEN WITH A JUMP. THE CAR IS NOW AT THE AUTO REPAIR SHOP AND THE AUTO MECHANIC STATED THAT THE HYBRID SYSTEM IS NOT RESPONDING.

Unknown or Other
Filed Aug 20, 201779,000 milesLA

DASH CRACKING AROUND AIR BAG AND AROUND DRIVER SIDE.IT SEEMS TO BE FALLING TO PIECES FOR NO APPARENT REASON

Structure › Body
Filed Jul 26, 201794,000 milesNC

PURCHASED 2.5 MONTHS FROM LOCAL DEALERSHIP. SPOTLESS INTERIOR. PARKED TRUCK IN PARKING LOT FOR ABOUT AN HOUR FOR CHURCH AND NOTICED CRACK ABOVE PASSENGERS AIRBAG TO THE LEFT SPLITTING THE DASH COMPLETELY. ALSO BOWING TO DASH BRANCHING LEFT OF CRACK. WEATHER WAS AROUND 90 DEGREES AND I USE A SUNVISOR AND TYPICALLY CRACK MY WINDOWS. HAVE NOT CLEANED OR TOUCHED DASH IN THE TIME OF OWNERSHIP, OTHER THAN SLIDDING THE SUNVISOR TO WINDSHIELD. DEALERSHIP TODAY CLAIMED THEY CANNOT AND WILL NOT DO ANYTHING ABOUT IT UNTIL GMC ISSUES RECALL. AFTER RESEARCHING THIS IS APPARENTLY A COMMON COMPLAINT IN ALL GMC TRUCK MODELS FROM 07-13. CONCERNED WITH SAFETY OF AIRBAG PROJECTILING SHARDS OF DASH IF DEPLOYED.

Unknown or Other
Filed Jul 21, 201742,000 milesAZ

CRACKED DASHBOARD WITHOUT COLLISION OR ANY IMPACT. THE HEAT AND COLD CONTINUE TO CRACK THE DASH AND I AM CERTAIN THE ENTIRE DASH WILL EXPLODE IF ANY AIRBAG IS DEPLOYED OR COLLISION IS EXPERIENCED.

Structure › Body
Filed Jul 19, 201785,000 milesFL

TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT, OVER TIME, THE DASHBOARD BEGAN TO CRACK IN VARIOUS PLACES, BEGINNING ON THE UPPER DRIVER SIDE CORNER. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT REPLACE THE DASHBOARD AS THERE WAS NO RECALL, BUT COULD POTENTIALLY PROVIDE SOME FINANCIAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Structure › Body
Filed Jul 18, 201756,000 milesVA

DASH CRACK ABOVE INSTRUMENT CLUSTER

Unknown or Other
Filed Jul 17, 201715,000 milesGA

CRACKS IN BOTH SIDES OF THE DASHBOARD. OTHERS HAVE COMPLAINED ABOUT THIS AS WELL AND GM IS GETTING SUED FOR IT NOW. ALSO, MOLDING HAS BEEN REPLACED ON ALL FOUR DOORS AND IS COMING OFF AGAIN.

Air Bags
Filed Jul 15, 201770,400 milesGA

THE SERVICE AIRBAG LIGHT COMES ON AND OFF AND OUT SIDE AIR TEMPERATURE SAYS 55 AND ITS 92 OUTSIDE WHEN MPVEING OR STILL

Unknown or Other
Filed Jul 11, 2017TX

THE PLASTIC DASH HAS CRACKED AROUND THE AIRBAG WHICH MIGHT INTERFERE WITH THE AIRBAGS OR BECOME PROJECTILES FROM THE AIRBAGS DEPLOYING.

Unknown or Other
Filed Jul 2, 201715,700 milesNC

DASHBOARD CRACKED AT CORNER OF AIR BAG . MAY BE DANGEROUS IF DEPLOYED . CAR PARKED IN DRIVEWAY .

Air Bags
Filed May 24, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (NIMNICHT BUICK GMC 11503 PHILIPS HWY, JACKSONVILLE, FL 32256 (904) 638-7686) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed May 5, 201728,000 milesFL

DASH PLASTIC CRACKED BY THE UPPER LEFT HAND CORNER OF THE PASSENGER AIR BAG LID. SHARP EDGE COULD PUNCTURE A DEPLOYING AIR BAG. CRACKED APPEARED WHILE DRIVING.

Structure › Body
Filed May 4, 201758,000 milesFL

CRACKED DASHBOARD. CRACKED IN 2 PLACES. ONE NEAR THE PASSENGER SIDE AIRBAG AND ONE ABOVE THE STEREO.

Suspension
Filed Apr 25, 2017MA

IVE BEEN HAVING THIS PROBLEM WITH MY LEAF SPRINGS IN THE BACK, THERES A PEICE OF MY LEAF SPRING THAT HAS BROKEN OFF, I WAS TOLD BY GM THAT I COULD OF BOUGHT IT NEW LIKE THAT, I HAVE 7 OTHER FRIENDS WITH THE SAME KIND OF TRUCK THAT HAVE ALSO HAD THIS ISSUE, CONTACTED GM ABOUT IT AND THEY STILL HAVE FAILED TO DO ANYTHING ABOUT IT. WAS TOLD THAT IF I HIT THE END BAD ENOUGH THE TRUCK END COULD FALL APART. ITS GETTING BAD TO THE POINT WERE MY LEAF SPRINGS ARE STARTING TO BEND. IM NOW MISSING THE PEICE ON BOTH SIDES OF THE TRUCK.

Air Bags
Filed Apr 19, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 17, 2017TX

TAKATA CORPORATION ('TAKATA') HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2007-2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO 1500, SUBURBAN, TAHOE, GMC SIERRA 1500, YUKON, YUKON XL, AND 2009-2011 CHEVROLET SILVERADO 2500/3500 AND GMC SIERRA 2500/3500 VEHICLES. THIS IS BASED UPON TAKATA'S DECISION THAT FRONT PASSENGER AIRBAG INFLATORS IT SUPPLIED TO GM ARE DEFECTIVE. GM HAS SUBMITTED TO NHTSA A PETITION FOR INCONSEQUENTIALITY AND NHTSA HAS GRANTED GM UNTIL AUGUST 2017 TO COMPLETE ITS INVESTIGATION AND TO SUBMIT ALL DATA SUPPORTING THE PETITION. IF THE PETITION IS DENIED, GM WILL CONDUCT A RECALL OF THE AIRBAG INFLATORS COVERED BY TAKATA'S DEFECT INFORMATION REPORT. FOR MORE INFORMATION VISIT WWW.REGULATIONS.GOV AND SEARCH FOR DOCKET NO. NHTSA-2016-0124. SAFETY RISK: THE PROPELLANT IN SOME TYPES OF TAKATA AIRBAG INFLATORS CAN DEGRADE OVER TIME, ESPECIALLY AFTER LONG TERM EXPOSURE IN HOT AND HUMID REGIONS. IF THE PROPELLANT DEGRADES TO A CERTAIN LEVEL, THE INFLATORS MAY RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES. REMEDY: THE NECESSITY OF A REMEDY IS DEPENDENT UPON NHTSA'S DECISION ON GM'S PETITION FOR INCONSEQUENTIALITY. ADDITIONAL INFORMATION WILL BE AVAILABLE FOLLOWING THAT DECISION. IN THE MEANTIME, YOU CAN ALSO CHECK THE STATUS OF THIS RECALL AT MY.GM.COM/RECALLS. GM CONSIDERS YOUR VEHICLE SAFE TO DRIVE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE MANUFACTURER NOTES: V

Unknown or Other
Filed Apr 13, 2017NC

VERY CONCERNED ABOUT THE DASHBOARD BEING CRACKED IN MULTIPLE AREAS ESPECIALLY BY THE AIRBAG.

Engine
Filed Apr 7, 2017AR

Air Bags
Filed Apr 6, 2017TX

TAKAT RECALL. RECALLS STARTED MAY 2016, CALLED THE DEALER AND HAVE BEEN ADVISED THEY DO NOT HAVE REPLACEMENTS PARTS AND HAVE NO ETA ON WHEN THEY WILL GET THEM AND TO KEEP DRIVING THE VEHICLE. IT'S BEEN ALMOST A YEAR, PARTS SHOULD BE AVAILABLE TO RETAIL CONSUMERS.

Structure › Body
Filed Mar 29, 201730,127 milesMI

DASH CRACKED AROUND PASSENGER AIR BAG UNIT. SAFETY HAZARD IF DEPLOYED.

Air Bags
Filed Mar 22, 201728,978 milesCA

FOR THE AIR BAG, THE LIGHT CONTINUALLY GOES ON AND WHEN I TOOK IT TO DEALER; THEY SAID IT WAS FINE, BUT WHEN I TOOK IT LATER; DEALER SAID THAT WARRANTY HAD EXPIRED AND IT WOULD COST ME $800. I JUST LEFT IT ALONE. LIGHT CONTINUALLY GOES ON AND TURNS ITSELF OFF. FOR THE SEAT BELT, BACK SEAT MIDDLE, THE DEALER REPAIRED IT TWICE, BUT ONCE WARRANTY EXPIRED THAN THEY WOULDN'T FIX IT ANYMORE UNLESS I PAID. FOR THE GAS, I PUMP GAS AND IT CONSTANT CAUSES PUMP TO POP AND SHUT OFF. THEY HAD FIXED THE PROBLEM AT DEALER, BUT ONCE WARRANTY EXPIRED THEY STOPPED. I HAD TO PAY FOR ALL REPAIRS.

Air Bags
Filed Mar 19, 20179,000 milesFL

TAKATA RECALL - SEVERAL CRACKS HAVE FORMED ON THE TOP OF THE DASHBOARD. THE BIGGEST CRACK IS LOCATED AT THE TOP CORNER OF THE PASSENGER SIDE AIRBAG. CRACKS APPEARED OVERTIME DESPITE THE FACT THAT THE TRUCK IS MOSTLY GARAGE KEPT.

Structure › Body
Filed Mar 13, 201748,000 milesPA

TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT THE DASHBOARD BEGAN TO CRACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

Air Bags
Filed Feb 23, 201793,308 milesFL

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE'S DASHBOARD WAS CRACKED IN THREE DIFFERENT AREAS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE DASHBOARD WAS CRACKED; HOWEVER, THE REPAIR WAS NOT COMPLETED DUE TO THE DEALER'S REFUSAL TO REPAIR THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER DID NOT CONSIDER THE RECALL VALID AND WAS TRYING TO GET THE RECALL OVERTURNED IN COURT. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 93,308. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SeatsCrash3 injured
Filed Feb 15, 201775,000 milesFL

SEAT COLLAPSED BACKWARD AFTER REAR END COLLISION.

Unknown or Other
Filed Feb 12, 201728,700 milesTX

NOTICED ON A TRIP FROM HOUSTON TX, THAT THERE WAS A CRACK ON MY DASH RIGHT SIDE ABOVE AIR BAG

Structure › Body
Filed Feb 2, 201772,000 milesMO

TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED FROM THE INSTRUMENT CLUSTER TO THE DRIVER SIDE WINDSHIELD. THERE WAS AN ADDITIONAL CRACK THAT EXTENDED TO THE FAR LEFT CORNER OF THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS DRIVEN TO THE DEALER AND THE DASHBOARD WAS REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Air Bags
Filed Jan 30, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/16/17*LJ UPDATED 05/26/2017*JS

Fuel/Propulsion System
Filed Jan 25, 2017175,000 milesNY

DUE TO A FAULTY DESIGN AND OR MATERIALS USED THE FUEL PUMP MODULE ASSEMBLY LOCATED ON THE TOP OF THE TANK HAS PREMATURELY CORRODED AND CAUSED A DANGEROUS SITUATION WITH POTENTIAL THREAT TO LIFE AS WELL AS CONTAMINATING THE ENVIRONMENT. GAS IS LEAKED OUT OF THE UNIT AND CAN BECOME VERY DANGEROUS IF UNNOTICED OR NOT REPAIRED. VEHICLE WAS PURCHASED NEW IN 2012 AND HAS ONLY SEEN 4 WINTERS. MECHANICS AT THE GARAGE STATED IT WAS A COMMON OCCURRENCE THEY HAD SEEN IN NUMEROUS VEHICLES AND CAUSED BY A POOR DESIGN IN WHICH SNOW AND SALT CAN ACCUMULATE ON TOP OF THE TANK RATTING THE UNIT AND GAS LINES PREMATURELY. I CONTACTED THE MANUFACTURER AND THEY WERE NOT CONCERNED AND CONSIDERED IT "NORMAL" WEAR AND WAS AN UNFORTUNATE SITUATION. GAS LEAKS WHEN STATIONARY AND IS LEAKED WHEN SYSTEM IS PRESSURIZED SPRAYING THE UNDERCARRIAGE OF THE VEHICLE AND A MAJOR CONCERN FOR POTENTIAL FIRE OR EXPLOSION WHEN GASOLINE IS VAPORIZED.

Unknown or Other
Filed Jan 8, 2017PA

CRACKED DASH OVER AIR BAG PANEL ON 2011 GMC SIERRA 1500.

Unknown or Other
Filed Jan 6, 2017GA

MY DASHBOARD IS CRACKING IN TWO PLACES

Air Bags
Filed Jan 2, 201734,000 milesNC

I PURCHASED THIS VEHICLE NEW, MY DASH BOARD IS CRACKING IN SEVERAL PLACES, AND I BELIEVE THERE SHOULD BE A RECALL ON THIS. I FEAR THE AIRBAG COULD GO OFF AND SEND FLYING PLASTIC DEBRIS. GM SHOULD DO THE RIGHT THING

Structure › Body
Filed Dec 19, 201654,000 milesTX

TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO OPEN THE REAR PASSENGER SIDE DOOR AND THE HANDLE DETACHED. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE DOOR HANDLES HAD TO BE REPLACED APPROXIMATELY A YEAR AGO. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

Air Bags
Filed Dec 5, 2016CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Dec 2, 201635,000 milesTX

MY DASHBOARD IS CRACKED IN THREE PLACES. TWICE AROUND THE PASSENGER AIR BAG AND THE OTHER IS ABOVE THE INSTRUMENT PANEL. THE TWO AROUND THE AIR BAG HAPPENED IN AUGUST OF 2013 AND THE ONE AROUND THE DASH JUST HAPPENED NOV 25, 2016. I HAVE KEPT A SUN VISOR COVERING IT WHEN IT WAS NOT IN THE GARAGE. I AM NOW CONCERNED THAT THIS HAS BECOME A SAFETY HAZARD.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 GMC Sierra 1500 → · Every Sierra 1500 year → · How the figures are calculated →