Page 6 of 6 · complaints 251–271 of 271

2016 GMC Canyon complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Vehicle Speed Control
Filed Feb 1, 201711,000 milesMD

TL* THE CONTACT OWNS A 2016 GMC CANYON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS ENGAGED AND THERE WAS A DELAYED RESPONSE OF SEVERAL SECONDS. THE CONTACT STATED THAT THE FAILURE OCCURRED WITHOUT ANY WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

Power Train
Filed Jan 31, 20175,900 milesTN

WHEN ATTEMPTING TO TURN LEFT ONTO A HIGHWAY FROM A STOP SIGN, THE TRANSMISSION FAILED TO ENGAGE, WITH A 2-SECOND DELAY BEFORE ENGAGING AND ACCELERATING INTO THE TURN. AS A RESULT OF THE DELAY, I WAS NEARLY HIT BY ONCOMING TRAFFIC. THIS VEHICLE MODEL, 2016 GMC CANYON, HAS A HISTORY OF NOT BEING IN THE PROPER GEAR WHEN STOPPED OR MOVING AT SPEEDS BELOW 3-5 MPH. THIS ISSUE HAS HAPPENED TO ME OVER 100 TIMES IN THE FIRST 6 MONTHS OF OWNERSHIP, BUT THIS WAS THE FIRST TIME I NEARLY HAD A DANGEROUS COLLISION. GMC SHOULD CORRECT THIS PROBLEM WITH THE TRANSMISSION NOT BEING IN THE PROPER GEAR FOR BEING STOPPED OR FOR EXTREMELY LOW SPEEDS. *TR

Service BrakesFire
Filed Jan 24, 20174,000 milesIL

TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING 55 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. IN ADDITION, THE BRAKES ENGAGED WITHOUT WARNING AND WITHOUT THE ASSISTANCE OF THE DRIVER. THE VEHICLE DECREASED TO SPEEDS OF 20-30 MPH. THE CONTACT COULD NOT ACCELERATE BEYOND 30 MPH. IN ADDITION, OIL LEAKED ONTO THE EXHAUST MANIFOLD AND CREATED A BURNING ODOR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.

Vehicle Speed Control
Filed Jan 23, 20173,500 milesAR

ABOUT EVERY 3-5 WEEKS THE ENGINE WILL ACCELERATE BY ITSELF. THE FIRST 3 TIMES IT ACCELERATED TO 3,000 RPM, THE LAST 4 TIMES 4,000 RPM. SO FAR AS I CAN TELL IT DOES THIS WHEN SHIFTING FROM 1ST TO 2ND. I TOOK IT TO THE DEALER AND THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM SO THEY COULD NOT FIX IT. HAPPENS IN MOTION ON CITY STREET OR IN PARKING LOTS. I HAVE STANDARD TRANSMISSION SO WHEN IT HAPPENS I CAN LEAVE CLUTCH IN, TURN OFF ENGINE AND RESTART. PROBLEMS STARTED AT ABOUT 3,400 MILES. STILL DOING IT.

Power Train
Filed Jan 20, 2017250 milesWV

TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING APPROXIMATELY 10 TO 40 MPH, THE VEHICLE SHOOK UNCONTROLLABLY WITHOUT WARNING. THE DEALER DIAGNOSED THE VEHICLE AS HAVING TRANSMISSION FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ISSUED A LETTER RELATED TO THE ISSUE (PIP 5342A, DATED 12/21/2015). THE APPROXIMATE FAILURE MILEAGE WAS 250. ...UPDATED03/06/17 *BF *CN

Power Train
Filed Jan 19, 20173,200 milesTX

NOTICED A FEW DAYS AFTER I BOUGHT THE TRUCK IT SEEMS THE TRANSMISSION NEVER KNOWS WHAT GEAR TO BE IN. YOU CAN TAKE OFF FINE BUT WHEN YOU TRY TO ADD A LITTLE SPEED, DOES NOTHING UNTIL A FEW MORE INCHES OF PEDAL IS APPLIED THEN IT ACCELERATES WAY TO FAST, ALMOST HIT THE CAR IN FRONT SEVERAL TIMES. ALSO, COMING OUT OF U-TURN OR FREEWAY UNDERPASS, SEEMS TO BE STUCK IN 6TH GEAR, HAVE TO DANG NEAR FLOOR IT TO GET IT TO ACCELERATE , ALL THE WHILE FOLKS ARE TRYING NOT TO HIT ME FROM BEHIND SINCE I AM NOT MOVING VERY WELL. FREEWAY DRIVING, SAME ISSUES, SAY YOU ARE AT 60MPH AND TRAFFIC CLEARS AND YOU TRY TO ADD A LITTLE PEDAL TO GET TO 65-70, I HAVE TO PUSH DOWN 2-3 INCHES BEFORE ANYTHING HAPPENS. SAME WHEN DRIVING 30 THEN TRYING TO GO TO 45, SHUDDERS AND STUMBLES LIKE A MANUAL TRANSMISSION VEHICLE WOULD IN 5TH GEAR @ 30MPH. YOU HAVE TO REALLY STAY ON THE GAS AND DRIVE HARD TO FOR IT TO DO ANY BETTER. I TOOK BACK TO THE DEALER UNDER WARRANTY AND WAS TOLD THIS IS NORMAL ACCORDING TO GMC TECH SUPPORT. NOT. I HAVE BEEN DRIVING 45 YEARS, MANY DIFFERENT CARS, AND THIS IS IN NO WAY NORMAL. IT IS NOT ONLY AGGRAVATING BUT QUITE DANGEROUS. FROM WHAT I HAVE SEEN ONLINE, THIS IS A VERY COMMON COMPLAINT. SHOULD TAKE NO MORE THAN SOME RE-PROGRAMMING OF THE SHIFT POINTS AND THROTTLE POSITION SENSOR. *TR

Steering
Filed Jan 6, 2017MN

TL* THE CONTACT OWNS A 2016 GMC CANYON. UPON STARTING THE VEHICLE AND REVERSING, THE POWER STEERING FAILED AND THE SERVICE POWER STEERING WARNING INDICATOR FLASHED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Steering
Filed Jan 6, 2017703 milesMN

CASE # 10940128 WHILE BACKING FROM A CURB MY POWER STEERING DID NOT WORK AND LOST ALL STEERING CONTROL ,DASH MESSAGE SAID "SERVICE POWER STEERING SYSTEM" AND HAD A DISMISS BUTTON THAT I PUSHED AND THEN IMMEDIATELY MY STEERING RETURNED ,I CALLED ON STAR WHICH DID A DIAGNOSTIC TEST AND REPORTED NO PROBLEMS, I DROVE IT HOME, AND TOOK IT TO THE DEALERS THE NEXT MORNING THEY PLUGGED IT IN FOUND A PROBLEM CODE , THERE WAS A SERVICE BULLETIN OUT ON IT,AND THE PART OEM 22966597 HAD TO BE BACK ORDERED,AND WHICH TOLD ME THIS IS A COMMON PROBLEM, AND WAS TOLD THAT THEY HAD TWO OTHER TRUCKS WITH THE SAME PROBLEM EARLIER THAT YEAR , I AS EVEN TOLD TO DRIVE THE VEHICLE UNTIL THE PART CAME IN WHICH I REFUSED DUE TO THE SAFETY ISSUE OF LOSING CONTROL OF THE TRUCK I THE POWER STEERING FAILED

Exterior Lighting
Filed Dec 26, 20162,900 milesNY

THIS COMPLAINT IS CONCERNING THE HEADLIGHTS. I DON'T DRIVE MUCH AT NIGHT BUT WHEN I DO IT'S FRIGHTENING. THE NEW PROJECTOR HEADLIGHTS ARE, IN MY OPINION, FLAT OUT DANGEROUS. I LIVE IN A RURAL AREA WITH MANY ROLLING HILLS AND FEW STREET LAMPS. WITH THE LOW BEAMS ON, GOING DOWN A SLOPE, IT ACTUALLY SEEMS LIKE A SHADE IS BEING PULLED DOWN ON MY WINDSHIELD. THE "LIGHT CURTAIN CUTOFF" BASICALLY DISAPPEARS INTO DARKNESS ON A DOWNSLOPE. ON A FLAT STRETCH SIGHT DISTANCE FORWARD AND TO THE SIDES IS MINIMAL. I HAVE SEEN THE INSURANCE INDUSTRY HAS RATED MOST VEHICLES WITH THESE HEADLIGHTS AS "POOR". ITS TIME FOR THE NHTSA TO TAKE ACTION.

Air Bags
Filed Nov 22, 20166,900 milesGA

WE RECENTLY PURCHASED A 2016 CANYON TRUCK FOR ABOUT 45K WITH THE NEW SMALL DIESEL ENGINE. ON 10-19-16 WE TOOK IT IN TO DEALERSHIP FOR ROUTINE SERVICE AND A MAJOR LOUD VIBRATION RATTLING UNDER THE DASH IN THE PASSENGER AIR BAG AREA. WHEN WE PICKED VEHICLE UP WE WERE TOLD THAT THEY DID NOT HAVE A FIX FOR NOISE COMING FROM UNDER DASH AIR BAG AREA AND OTHERS CANYONS HAVE BEEN IN FOR THE SAME PROBLEM AND THAT THEY ARE DEALERSHIP WAITING ON PROCEDURE FROM GMC FOR FIX? WE HAVE A CONCERN THAT THIS COULD BE A SAFETY ISSUE, SINCE NOISE IS COMING FROM AIR BAG AREA AND WOULD LIKE YOUR EXPEDITIOUS ATTENTION REGARDING THIS MATTER.

Power Train
Filed Oct 13, 2016CA

VEHICLE BOGS AND MISFIRES AT RPMS BELOW 2000 CAUSING A SIGNIFICANT SAFETY PROBLEM. VEHICLE REFUSES TO ACCELERATE AT LOW RPM UNLESS IT DOWNSHIFTS. RESEARCH ON THE INTERNET FINDS MULTIPLE COMPLAINTS FOR THE SAME ISSUE. I TEST DROVE A 2017 GMC CANYON AND IT EXHIBITED THE SAME ISSUES.

Power Train
Filed Oct 6, 20162 milesNH

TRANSMISSION HESITATES DRAMATICALLY BETWEEN SOME SHIFTS..LONG PERIODS WHERE TRANSMISSION SEEMS TO BE IN NEUTRAL. TYPICALLY HAPPENS IN LOWER GEARS, SUCH AS BETWEEN 2 AND 3 GEARS. PRESSING ACCELERATOR THEM CAUSES A CLUNK INTO GEAR. ALSO, ON HIGHER SPEEDS, DOWNSHIFTS ARE SLOW TO OCCUR BUT THEN SEVERAL GEARS SEEM TO BE SKIPPED WHEN THE DOWNSHIFT FINALLY OCCURS, WITH SCREAMING ENGINE RPMS. THIS IS A 4 CYLINDER MODEL WITH 6 SPEED AUTOMATIC TRANS.

Electronic Stability Control (esc)
Filed Oct 3, 20161,300 milesTX

TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE BEGAN TO JERK, THE SPEED REDUCED, AND THE POWER STEERING FAILED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE IN ORDER FOR THE POWER STEERING AND SPEED CONTROL TO FUNCTION CORRECTLY. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,300.

Fuel/Propulsion System
Filed Oct 1, 201650 milesKY

I BOUGHT A BRAND NEW 2016 CANYON, TEST DRIVE WENT WELL, ALTHOUGH I ADMIT IT PROBABLY WASN'T LONG ENOUGH. PURCHASED ON SUNDAY, AND DURING THE NEXT WEEK DRIVING I BEGAN NOTICING THE TRANSMISSION WAS NOT SHIFTING AT THE PROPER TIMES. LIKE MOST PEOPLE ON HERE, THE TRANSMISSION APPEARS TO BE VERY CONFUSED , ESPECIALLY WHEN DECELERATING INTO THE 20-35 MPG RANGE AND ATTEMPTING TO RE-ACCELERATE BACK UP. IT WILL MISFIRE OR BE VERY UNRESPONSIVE, AND THEN CLUNK AND JERK YOU FORWARD ONCE IT DECIDES TO CHANGE GEARS. IT ALSO DOES SOMETHING THAT I THINK IS EVEN MORE DANGEROUS WHEN YOU ARE GOING AROUND 30-40 MPG AND THEN SIMPLY LET OFF THE ACCELERATOR. IN THIS INSTANCE, I FEEL LIKE IT DOWN SHIFTS INSTANTLY AND IT FEELS LIKE THE TRUCK IS BEING PULLED BACK (INSTEAD OF SIMPLY COASTING LIKE I WOULD WANT), AND THEN AT SOME POINT IT "RELEASES" FROM THIS AND THE TRUCK ACTUALLY STOPS DECELERATING AND SPEEDS UP A BIT, EVEN THOUGH THE GAS HAD BEEN RELEASED MANY SECONDS AGO. THIS IS PARTICULARLY DANGEROUS IN STOP AND GO CITY TRAFFIC. I THINK THE OVERARCHING PROBLEM HERE IS THE SHIFT POINTS THAT THE ECM HAS DETERMINED (OR BEEN PROGRAMMED WITH). YOU CAN TELL THIS WHEN ACCELERATING FROM A STOP, MY TRUCK GETS TO THIRD GEAR BY 15 MILES PER HOUR AND NEVER GOES ABOVE 2K RPM'S??? I ADMIT I AM A BIT LIGHT-FOOTED ON DRIVING, WHICH COMPOUNDS THE PROBLEM BECAUSE I EVENTUALLY AM GIVING A SMALL AMOUNT OF ACCELERATION TO A TRUCK IN 4TH GEAR ONLY GOING 20 MPH, WHICH SUCK. I HAVE ALSO READ THIS WAS A COMMON PROBLEM ON

Power Train
Filed Sep 27, 2016500 milesUT

THE TRANSMISSION DOES NOT DOWNSHIFT FROM A HIGH GEAR (5 OR 6) TO A LOWER GEAR WHEN SLOWING DOWN FROM 45 MPH TO 20 MPH (OR LOWER). WHEN THE ACCELERATOR IS DEPRESSED TO ACCELERATE THE ENGINE BUCKS, VIBRATES, AND DOES NOT ACCELERATE. THE ENGINE RPM DROPS TO 1,000 RPM OR LOWER. IF THE ACCELERATOR IS QUICKLY FLOORED THE TRANSMISSION DOWNSHIFTS SEVERAL GEARS LOWER AND JERKS FORWARD. THIS CONDITION HAPPENS PRIMARILY ON SECONDARY ROADS WHILE DRIVING ALONG THE ROAD AND WHEN PULLING FROM ONE ROAD INTO TRAFFIC ON ANOTHER ROAD. THE SITUATION WHEN PULLING INTO TRAFFIC IS DANGEROUS BECAUSE THE TRUCK DOES NOT ACCELERATE AS IT SHOULD.

Fuel/Propulsion System
Filed Sep 8, 20166,000 milesAL

TRUCK SEEMS TO BE MISSING WHEN CRUISING, THEN HESITATION WHEN ACCELERATING. SEEMS TO BE NOT GETTING ENOUGH FUEL FREQUENTLY WHEN JUST ACCELERATING. DEALER SAYS THEY CAN'T FIND ANYTHING WRONG. TOLD THEM THE PROBLEM IS 90% REDUCED WHEN USING PREMIUM FUEL. STILL NO IDEA.

SteeringCrash1 injured
Filed Jul 3, 201612,000 milesMO

ON 12/29.2015 AT APPROXIMATELY 8:00 AM ON A CLEAR BRIGHT DAY I WAS DRIVING NEAR MY MY HOME RETURNING FROM AND ERRAND. I WAS APPROXIMATELY 90% THROUGH A SLIGHT RIGHT TURN WHEN THE ELECTRONIC POWER STEERING WENT OUT CAUSING THE VEHICLE TO LEAVE THE ROAD, CONTINUE DOWN A DITCH HITTING A CONCRETE DRIVE, CONCRETE MAIL BOX AND A POWER POLE. THE VEHICLE WAS TOTALED AND I HAD SOFT TISSUE BRUISING, CUTS AND ABRASIONS.

Steering
Filed Jun 1, 2016VA

TL* THE CONTACT OWNS A 2016 GMC CANYON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Mar 23, 20163,000 milesMA

I HAVE A FRIEND WHO HAS A 2016 GMC CANYON WHERE THE RADIO/ONSTAR/REAR VIEW CAMERA ETC CUTS OUT AFTER A SHORT OPERATION TIME -- MY FRIEND HAS TAKEN IT TO THE DEALER WITH NO RESULTS. MY FIEND IS ELDERLY AND DOES NOT HAVE A COMPUTER THAT IS WHY I AM DOING THIS FOR HIM. THE BACK-UP CAMERA DOES NOT OPERATE WHEN THE RADIO/ONSTAR/CAMERA CUTS OUT. THE OPERATION OF THE VEHICLE IS STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, TURNING

Unknown or Other
Filed Feb 5, 2016100 milesCT

AFTER STARTING MY TRUCK AND DRIVING UNTIL THE ENGINE WARMS UP, I TURN ON JUST THE FAN AND THE A/C LIGHT COMES ON. ACCORDING TO THE MANUAL THAT IS ONLY SUPPOSED TO HAPPEN IF THE AUTO DEFOG IS ACTIVATED. IT DOES NOT TURN ON WHEN I START THE TRUCK IF THE ENGINE IS WARM. ALSO, THE RADIO/USB PORT WILL RANDOMLY TURN ON BY ITSELF WHEN I START THE TRUCK OR SOMETIMES AFTER I END A PHONE CALL. ONCE THE ENTIRE TOUCH SCREEN SYSTEM WAS COMPLETELY INOPERABLE. I THEN COULD NOT TURN THE RADIO VOLUME UP OR DOWN, CHANGE STATIONS, OR USE ANY FEATURES OF THE TOUCH SCREEN.

SteeringCrash1 injured
Filed Jan 21, 20165,600 milesMO

FAULTY ELECTRIC POWER STEERING CAUSED VEHICLE VEER OFF THE RODE HITTING A CONCRETE WALL, CONCRETE MAIL BOX AND TELEPHONE. VEHICLE WAS TOTALED. THE VEHICLE WAS NORTH BOUND A TWO BLACK TOP ROAD AT A SLIGHT RIGHT HAND TURN.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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