2016 GMC Canyon complaints

The contact owns a 2016 GMC Canyon. The contact stated upon starting the vehicle, the vehicle lost power steering functionality. A warning message indicating a power steering failure was displayed. The contact was able to drive the vehicle by using physical force to steer the vehicle. The contact stated that upon starting the vehicle the next day, the vehicle responded as needed. However, upon test driving the vehicle, the failure recurred. The vehicle later responded as needed and was taken to the dealer to be diagnosed and the contact was informed that the steering gear assembly needed to be replaced. The vehicle was not repaired. The contact related the failure to GMC Technical Service Bulletin Number: 15595A and GMC Campaign Number: N202325410. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.

Purchased this vehicle brand new and paid extra for Nav and a backup camera as I am a disabled Veteran! Currently have 32000 miles or so as i don't drive that much. No other lights or warnings came up before the following happened. Recently the radio stopped playing and the infotainment system went blank. It occasionally pops up a screen that says waiting on update, other than that it stays blank most of the time. The backup camera comes on intermittently but not always when backing up, maybe 1 out of every 5 times. Also the bluetooth went dead since this all started. As a disabled Vet I depend on the backup camera and built in Navigation so this is an issue! Called the dealer and 3 other radio and entertainment car stores and they stated this is a know issue and would cost around $1000 to $1200 to replace the HMI 2.5 module behind the dash which is the known issue. Looking online this is a well known and common issue and GMC has bulletins to diagnose but no free or discounted replacement or repair, even though it's all over the internet that GMC and Chevy Infotainment centers have issues. There is a class action lawsuit going on due to this issue as well. I'm sure there are others that just haven't complained and should be fixed by the dealer.

Multiple times while driving, whether on main roads or the highway and in various condition, my Traction Control lights come one and stabilizer lights as well then the computer shows Power Steering Failure. I've lost power steering 3 times and it's almost caused 2 accidents. The 2015 GMC Canyon was recalled for this matter and the 2016 model uses the same components. Why isn't the 2016 being recalled? Many GMC Canyon Forums online complain of the same issue. This is going to result in a fatal accident for someone. Please take action!

Power steering will randomly fail while driving. NHTSA recalled 2015 but did nothing for 2016 which is still having the same problems

The key does not always release from the ignition after parking the truck. I have to shift into Drive and back into Park multiple times or wait up to a minute to remove the key. Took it to the dealership, but at that time, it was only happening once a week or so, and they could not reproduce the problem. 3 years later and it still happens and it's getting much worse. Happens at least once a day. I have seen this problem pop-up on many forums, and while it is not a safety issue, it is a quality issue that should be addressed by GMC.

Three times we have gotten an alarm that there is a steering malfunction and to drive carefully. We experienced a loss of power steering. We have had it in for service twice. The first time, the dealer reprogrammed the computer, which did not solve the problem. The second time, they said they needed to replace the steering wheel torque sensor, which they tried to order, but said it is not currently available.

My power steering suddenly went out on the highway. Has now happened a couple times. Stabilatrak also errored. Both times it showed an error message in the display saying "Service Power Steering". There have been no signs of the power steering going bad or noises from the power steering pump to indicate it is mechanical. If I stop the car and restart it the problem goes away.

The contact owns a 2016 GMC Canyon. The contact stated that while driving at various speeds, the vehicle lost power steering assist causing the steering wheel to become very difficult to turn in either direction. During the failure, the power steering and traction control messages were displayed. After restarting the vehicle, the failure was self-corrected and the vehicle operated as designed. The contact indicated that the failure had become more frequent. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 65,000.

My 2016 GMC Canyon had a power steering failure and stability warning light while turning off highway with my grandson in the truck. Power steering returned after turning truck off and restarting. The next day, I took it to Rogersville Chevrolet to check and change oil since it was due, however, they could not find anything other than a stability track warning in history. 2 weeks later happened again repeatedly. Dropped it off at dealership, dealer states steering needs total replacement. It is available to inspect, I have not had it replaced yet, dealer asking for over $2000.00 to fix it. Poses safety hazard due to unexpected loss of steering at anytime. Also, this is the same issues that was the subject of recall in the 2015 GMC Canyon. Power steering intermittently failing making steering very difficult without warning beforehand. Warning light appears post failures.

My vehicle a 2016 GMC Canyon loses power steering making it hard to control and it happens driving out of the garage but also sometimes without warning while driving it. One time it happened on a curve and I almost had a headon collision. Dealership, Von Holsen GMC in Ashland Wi. said it is the identical problem that is in a recall for 2015's. Diagnosis by the dealership confirmed that this is the identical to the recall. But they will not cover it because mine is an early 2016. I request that the recall be expanded as they do not have all the vehicles that are effected. Thank you , [XXX] Cable, Wi. 54821 [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Power steering suddenly goes out while driving. I get a ringing and visual notification notifying me that stabilitrak and power steering are not working properly. I have to steer the truck manually. The next day it drives correctly again for 5-10 miles then the exact same issue reappears, and I lose all power steering while on the road at full speed. This issue is recalled in 2015 GMC Canyons, but not on my 2016 model. Please address this issue asap. I'm being told I have to have the whole rack replaced for $2400.

The power steering has locked up twice. Once on 9-12-2022 and again on 9-13-2022. the first time was in a school zone going 25 mph. The 2nd time was in the same area goin 50 mph. The 2nd time it locked up, I recovered before hitting a guard rail. I have an appointment with Wyatt Johnson GMC Buick in Clarkesville, Tennessee on Saturday 9-17-2022 to diagnose the problem. A message to service Stabilitrak and service power steering drive with care came on.

The malfunction is: no power, no crank, no electricity at all, can not use key fob to lock/unlock, radio does not work, dash does not work, literally 0 lights 0 power when key is in ignition to and turning to start or when key is not in ignition. The positive battery terminal also overheats to extreme temps which caused my dad a 3rd degree burn since positive terminals should never be hot. Dates of malfunction that have left me stranded 7/16, 8/3, 8/5, 8/11, 8/12, 8/28. I have video evidence of the malfunction on each of those dates. The way we got it to fix is by banging on the battery. on 8/12 I brought the truck to the dealership because I banged on the battery I got error codes- Engine Power Reduced, and Stabilitrak Offline. The engine was shaking very badly, I have video. hey have the truck for a week, get it to trigger the same incident and determine its a bad battery cell that could only be detected when the malfunction was happening. They replaced the battery. On 8/28 the same malfunction happens except nothing is fixing it, not banging on the battery, not waiting 24+ hours. Prior to me buying the truck on June 28th the previous owner has an invoice in the glove box dated May 25th to try to fix the same issues. I bought this from the dealership not the previous owner. The vehicle still sits at the dealership trying to diagnose the issue.

The contact owns a 2016 GMC Canyon. The contact stated while driving at approximately 35 MPH, the vehicle lost power steering functionality. The stabili trac warning light was illuminated. The contact was able to drive safely to his residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 21V213000 (Steering). The approximate failure mileage was 58,000.

I have had half a dozen incidents in the past month in which I lose electronic power steering and stability control functions. The display will flash a warning and then I lose all power steering. This is extremely dangerous as it is very difficult to steer the truck. It has happened at various speeds. You must shut off the truck and restart to make it go away. This is the exact behavior/issue that was in the 2015 models that have been recalled. My research is showing alot of 2016 models being affected and I believe the recall should be extended to the 2016 models.

I have been having the issue of the power steering/stabilitrak going out randomly since Feb 2021. I have taken it to 2 different dealerships, both told me the power steering pump is fine & nothing is wrong. The power steering went out completly & now a third dealership is saying exactly what happened with the 2015 models (NHTSA CAMPAIGN ID: 21V213000). A $2200 fix! I am keeping my paperwork so I can turn it in whenever the NHTSA FINALLY decides to issue a recall.

The contact owns a 2016 GMC Canyon. The contact stated while driving approximately 70 MPH, the stabilizer and the steering power assist warning lights illuminated. The vehicle then lost power steering functionality. The contact was able to pull over safely to the side of the road. The contact then turned off and restarted the vehicle. The contact also stated that the vehicle was reset overnight occasionally. The vehicle was taken to the local dealer who diagnosed the vehicle with steering assist and rack and pinion failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.

The contact owns a 2016 GMC Canyon. The contact stated while driving approximately 70 MPH, the power steering failed. The contact stated that the power steering and stability track warning lights were illuminated. The contact pulled off the road and turned off the vehicle and when the vehicle was restarted, the power steering functionality returned. The contact had taken the vehicle to a local dealer who determined that the steering gear box assembly needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.

Loss of power steering almost crashed in raining weather. Gm says no recalls on my truck but on 2015 gmc canyon that was a problem on those trucks and I think I have a bad power steering. Gm said they can't do anything about it.

While driving I was alerted from the vehicle message system that my power steering was out. It then made the vehicle incredibly difficult to turn. This has happened on numerous occasions, some while turning, causing me to almost crash. 2015 GMC Canyon's and Chevrolet Colorado's had recalls for the same issue, however, 2016's have not. I have read numerous articles stating owners of these same vehicles with 2016's are having the same problems but GMC isn't recognizing it and the owners are having to foot the bill at the dealership. This a huge safety concern which could ultimately involve death if not handled.

I have experienced 2 power steering failures while driving this vehicle in the past 24 hours. The first happened while driving the vehicle in a parking lot with a passenger. The power steering assist suddenly stopped working and a service light and chime came on. I could barely turn the wheel and narrowly avoided getting into a head on collision. I managed to pull into a parking spot and turned off the vehicle. I restarted and found the steering assist was back on and then drove straight home. The 2nd time happened this morning while driving on a city street. The steering assist turned off, a service light came on, and I pulled into the next parking lot. The steering was difficult and I managed to find a parking spot. Again, I turned off the vehicle and then restarted and it was working again. I am taking the vehicle to my local dealer on Thursday 8/25 to diagnose and repair. I understand that there is a recall for the 2015 GMC Canyon for this exact same issue. Could the 2016 model be affected as well?

When I put my GMC Canyon into park, the key will not release from the ignition. This does not happen every time, but it is a recurring problem. I first had the issue back on April 6, 2018 and the dealer "fixed" the issue. Three weeks later, April 27, 2018, I had the same issue. This time the dealer replaced the "shift control assembly". The truck was still under warranty so there was no financial burden on me. Then on September 2, 2020 the same issue happened and the shift control assembly had to be replaced again. This time the truck was not under warranty and it cost me $688.72. Now August 2022 the key is not releasing from the ignition once again. This is the 4th time for the same issue. I believe GMC needs to recall this part and come up with a fix that will work.

When I’m driving I lose power steering and stabilitrak. Took it to free beans in doyelstown and they said they couldn’t find anything. Took to Faulkner gmc in Trevose, said I need a steering rack. It’s on back order and they don’t know when it’ll ship. This is my only vehicle. It’s very unsafe. Happens when I’m going 5mph or 50mph. There has been times when I’m going around a 90 degree turn and I lose my steering.

I have a power steering failure.I also have a fuel problem while pumping gas, the truck doesn’t want to start.

The contact owns a 2016 GMC Canyon. The contact stated that while her husband was driving approximately 20 MPH, the power steering suddenly malfunctioned causing the steering wheel to become difficult to turn in either direction. During the failure the “Power Steering Failure" message was displayed. After turning off and restarting the vehicle the power steering operated normally; however, the failure reoccurred. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 140,000.

Power steering loss.Very unsafe.Was taken to dealership could not find problem.This has happened 3 times.Paid a lot of money for this truck very frustrating.please help.Thank you.

Loss of power steering.

Driving and the Stabilitrak warning comes on as well as the Power steering warning. later after the vehicle is turned off it will not restart (no crank, no Start) and there is no communication with the ECM until it has had the battery disconnected for an extended period. This is very dangerous losing power steering and stabilitrak while driving is going to cause an accident. I would like to see a recall on the 2016 like there is on the 2015 with this same issue. I have not had the issue repaired yet. waiting to get it into a shop who tells me they will likely need to replace the Rack and Pinion on this truck to correct the issue.

The contact owns a 2016 GMC Canyon. The contact stated that while the gear shifter was in park(P), the contact was unable to be removed from the ignition. The contact was able to remove the key after several attempts. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the ignition switch needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,223.

DEF Fluid/nox sensor. My truck has 37,000 miles on it. I have been limited to 65mph, 55mph, and then 5mph 3 separate times already because DEF fluid quality poor permanent code. It all comes down to a dirty nox sensor #2 in the exhaust. The DEF fluid is not actually poor quality. I frequently travel long distance. This permanent code should not be limiting my speed. I want a full recall and have this removed from the truck. I did not buy a truck for it to tell me I can't go a certain distance for so many miles because it may be polluting a little extra. This is a safety hazard and a costly hazard when you get stranded on the side of a highway or cannot keep up with traffic because the truck is limited to a certain speed. The message also blocks all digital functions from being accessed at all times.

Loss of power steering.While driving.

The power steering routinely fails when driving, creating a dangerous road hazard since it obviously makes it next to impossible to control the steering wheel. I've taken it to the dealer several times now, and they have a different solution, but they can't promise that it will fit the issue. no other symptoms of the problem occur prior to the steering control being lost, but the indicator light on the dashboard does note the steering failure simultaneously when the power steering is lost. Up to now, the only solution, which is very temporary, is to turn the car off and wait 15 seconds or so before starting back up, but that only lasts for 10 miles or so before the steering is lost again. this has been going on for 3 months now.

I was driving 70 mph on the highway at roughly 6:45 am on Saturday. Luckily there was no traffic due to the early weekend day. There were no indications previous to the power steering going out. Dashboard flashed error after the power steering went out. I was on a bridge and unable to maneuver the steering wheel. I was on a straight patch and slowed down with my hazards on. I stopped my truck and took the keys out and then restarted it and it was fine. I turned around to drive home and it did it again. Twice while I was in the highway at high speeds!!

Power steering and stabilitrak intermittently go out. Latest episode resulted in power steering failing at low speeds and continuously chiming for service. Stabilitrak error message also comes in notifying service. This issue has happened in the past where I would turn on the vehicle and the power steering would be out without a service warning. After shutting the vehicle off and on again power steering would be back. In the last attempt to drive this error came up and attempting to turn the vehicle off and on again did not fix. It was not until I was about 15 miles down the road that the power steering kicked back in. I believe this may be the same issue as the recall of the 2015 models.

It keeps putting my vehicle into limp mode with the def system and tell me that I have poor exhaust quality. I can’t keep taking my vehicle into the shop not sure if it’s a sensor or the soot again or what but something has got to give

Complete loss of power steering while driving, unable to control truck steering at slow speed. Warning lights were Service Power Steering and Service Stabillitrac. GMC dealership repair will be $2200.00. Replace entire steering rack.

The contact owns a 2016 GMC Canyon. The contact stated while driving 50 MPH, the vehicle lost power steering functionality. There were no warning lights illuminated. The contact pulled over to the side of the roadway and called a friend for assistance. The contact had experienced the failure on three separate occasions. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 62,000.

At random times, the power steering will cut off making the vehicle very difficult to steer. This can happen when starting or while driving. It will not come back on until the vehicle is shut off. Sometimes restarting works and sometimes it does not. I have put dielectric grease on the connecters behind the airbag. This seems to help for a while. The condition matches NHTSA Campaign number 21V213000 for power steering issues. However, many 2016 models experience the exact same issue. The dealer will not help. This is my daughters truck and she is not big/strong enough to overcome the loss of power steering.

1 inch section of magnetic strip GLUED to outer rim of reluctor rim broke off. For an item that sees such a high rate of speed, gluing anything to the outside is piss poor engineering.

The incident occurred while I was bringing my 18 month old daughter home from daycare. As I was initiating a left hand turn across traffic, the truck suddenly suffered a total loss of power steering. I had already committed to the maneuver when I realized what was happening, but thankfully was able to complete the turn despite struggling to apply enough force to the wheel. I then immediately pulled to the side of the road and parked. I believe multiple warning messages displayed, but I was concentrating on reaching safety and didn't see them all. I did see that one of the messages indicated Stabilitrack had failed. After the vehicle sat for several hours, I returned and started the vehicle, at which point the errors had cleared and power steering had been restored, at least temporarily. I took the truck to a non-dealer repair shop, who did discover a stored error code: C0545 - Steering Wheel Torque Sensor Malfunction. As the sensor is highly integrated into the steering system, the repair required the replacement of the entire rack and pinion component. In order to avoid living with the threat of intermittent power steering failure endangering my family at any moment, I had no choice but to authorize this very expensive repair.

The contact owns a 2016 GMC Canyon. The contact stated that while his son was driving 55 MPH and making a right turn, the steering became difficult to turn. The contact stated he also experience the failure twice. The contact stated the stabilitrak warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 62,000. Vehicle has a faulty steering. Problem comes on sporadically while driving and making turns. It has happened to me 2 times almost forcing the consumer into the next lane.

The Stabilitrek system will automatically activate while driving resulting in a loss of power steering when there are no hazards or conditions to cause it. When this happens, I cannot turn it off, and have to pull over and turn my car off for 30 seconds to turn it off and gain power steering again.

We are always getting a code P1478 on our truck when we add def fuel in it when it is time to do so. We have tried to clear it out on our own but never goes away and have to end up taking it to the dealership to get it done. They said it's because the soot it built up. We have always used Blue Def in our vehicles. There was a recall on this system where they have to reset the system or a sensor. I don't understand whey this is always happening, The drivers seat was recalled once for it not being manufactured corrected. It fabic held up a few years when we got the few years when we got the vehicle and it is has done it again. We have asked the dealership about about another recall on the seat and they said they haven't seen one. We have tried to get it fixed on our own but no one have the fabic to do it. It isn't but together very well at all.

Driving on a freeway at about 60 mph my power steering stopped working. Luckily I was driving and not my wife. I don't think she could have steered the truck since it took a lot to merge out of the freeway. The message on the dash said (power steering service. Drive careful.) I made it into a parking lot nearby and turned the key off then back on and the power steering worked again and the message was gone.

Ignition key randomly will not release from ignition switch. The key is stuck in the ignition in the accessory position which in turn kills the battery. Unable to remove key! I have read this is a common problem with my vehicle year / model. When placing vehicle in PARK it is not reliably returning the confirmation to the solenoid lock on the ignition switch that the transmission is in PARK. My dealer finally admitted this is a common problem. GM needs to take responsibility and activate a recall.

Alarmed Power Steering System Failure lost all steering while driving

In the last 25 days while driving to work the power steering assist has suddenly stopped working and immediately caused the truck to become extremely difficult to handle, this has happened twice. Considering the truck immediately has handling issues I am concerned for my safety and the safety of my passengers.

Power steering randomly goes out and causes safety risk to driver, passengers, pedestrians, and other drivers on/near road

Power steering light come on and then power steering went out while driving.

While driving I experienced sudden loss in powersteering, and it was quite difficult to turn around and drive back home safely.