Page 4 of 6 · complaints 151–200 of 271

2016 GMC Canyon complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Service Brakes
Filed Mar 17, 2022PA

The brakes locked up and stayed locked for several minutes about 6 times when the brake peddle was lightly touched. I was told by the dealership service department that the computer needed reprogramming. A software glitch caused the brakes to lock up? Not very confident in this product!!! I am trading in this GMC for a Ford.

Service Brakes
Filed Feb 19, 2022AZ

This is the 4th time I have had a problem with my brakes. The brake pedal will be extremely hard to push to brake and this has happened while driving. The brake booster has been replaced 3 times now and is now at the dealership, where they have discovered that this is happening due to the break booster pump being bad. Now we get to add another $900 to this truck towards this problem. I am really surprised that there is no recall for this. This truck us not that old and we have had problems since we've owned it.

Steering
Filed Feb 7, 2022TN

While driving, the power steering and stabillitrac warnings come on, and I lose power steering. When I stop, turn the vehicle off, and restart the vehicle, the power sterring returns. This has happened three times in the past week, ranging in speed from 5 mph to 65 mph.

Steering
Filed Feb 3, 2022MN

While driving my power steering warning light comes on and it is hard to turn the wheel. This has happened three times now on 1-3-22, 1-26-22, and 2-3-22. And I am just driving in town.

Air BagsCrash2 injured
Filed Dec 1, 2021NC

On September 14, 2021, my 2016 GMC Canyon struck another vehicle from behind going approximately 55 MPH and the airbags did not deploy. Every mechanic and insurance adjuster has stated that the airbags should have deployed in this collision.

Engine
Filed Nov 26, 2021MO

Alert for emissions control malfunction.

Power Train
Filed Nov 10, 2021SC

Ignition key randomly will not release from switch. The key is stuck in the ignition in the accessory position which in turn kills the battery. As far as I can tell (and I have read about and experienced this problem for many months) the root cause is the gear shift assembly or Part # 23397472. It is not reliably returning the confirmation, to the solenoid lock on the ignition switch, that the transmission is in PARK reliably. For the first time last w/e my dealer admitted this is a problem and that replacing 23397472 usually resolves the issue. I need GM to take responsibility and activate a recall

Electrical System
Filed Nov 10, 2021IL

Key is not pulling out of ignition after truck has been put in park. Mechanic has replaced the shifter twice, and yet the problem is more pronounced. The Dealership (Anthony GMC) has now stated there is no problem, and yet the key wont come out for them either.

Service Brakes
Filed Oct 21, 2021FL

As I started the vehicle I got a notification that the power steering has Maldonado I got a few warning lights on the dashboard. As I drove the vehicle the power steering did not work and it makes it hard to steer. This has been happening for a week now

Steering
Filed Oct 20, 2021FL

While driving on a six lane hwy in heavy traffic at 55 mph the power steering module failed making it dangerously hard to steer. Took the truck to the GMC dealership, the technician determined the power steering module had failed and it was replaced. A warning message did display indicating the power steering was not working.

Steering
Filed Oct 14, 2021TX

While driving the power steering stopped functioning and an error message popped up stating that it was not working. I stopped the vehicle turned off the ignition and restarted the vehicle and the power steering began working. This has happened twice in the past month.

Steering
Filed Oct 4, 2021TX

Power Steering quit while driving.

Steering
Filed Sep 24, 2021GA

The power steering stopped working and my wife had to make an emergency stop on I 95. We turned the vehicle off and restarted it and the power steering worked again for awhile. The next day it happened 2 more times. I think this is the same issue as the 2015 recall. I called my GMC dealer and they said they could not help me because my Vin was not on the recall list.

Power Train
Filed Sep 17, 2021TX

•Water coolant valve, and torque converter. •my Truck temp gage will fluctuate towards red line and back to normal. Torque converter caused my vehicle to shake, vibrate, slow accelerating, made it seem vehicle will shut off on highway or in heavy traffic. •I went to several mechanics, including the dealerships and they fixed my water coolant valve but issue persisted, the dealerships said my truck was running fine until I had requested to ride along with mechanic, that's when he guessed it would be torque converter. •has not been inspected, just test drove and replaced by mechanic •no lights indicated on dash board and I felt the shake and vibration around 08/01/2021 and reported to dealership. The water temp gage was reported back in Nov 2018 but the problem still persist.

Steering
Filed Sep 16, 2021VA

Power steering fails intermittently while driving resulting in difficult steering and potential loss of control of vehicle.

Steering
Filed Jul 16, 2021FL

Power steering shuts off while driving. I have to stop the vehicle and turn off and then re-start to get the power steering back working. This can happen at any time regardless of when or how long I've been driving. The power steering seems to shut off for no reason.

Steering
Filed Jul 12, 2021MA

On three occasions the power steering malfunction warning came on. Brought it to Prime GMC. Both times software updates were performed. On third time they said needs new steering column. The steering is very difficult at low speeds. I can clear situation by turning off and back on.

Steering
Filed Jun 27, 2021AR

The power steering intermittently fails, and the vehicle is almost impossible to steer during the failure. I took the vehicle to GM dealer, Ultimate Auto GMC/BUICK in Mountain Home, Arkansas. They told me the fix would be to replace a power steering module and the cost would be $1,600. I was aware the previous year's model had the same problem and was recalled. I called GM and they would not help with a recall. To me it is obvious that my truck has the same problem as the 2015 model, but they won't admit it. My safety was at risk because I could hardly turn the truck. I do get a warning message on the dash display.

Electrical System
Filed Jun 26, 2021UT

When turning off vehicle the key will not to “off” mode. It stays in accessories mode and prevents the key from being able to be removed.

Power Train
Filed Jun 16, 2021AZ

Have had truck in shop several times, currently in the shop and has been there for almost 3 weeks nobody seems to know what the problem is. Vehicle losses power and goes into a limp mode. Temperature gauge keeps failing, exhaust break does not work, ac cuts out often and does not work often, keeps trying to clean exhaust filter over and over again and again.

Steering
Filed May 22, 2021FL

Vehicle power steering and stability controls has intermittent failures while operating the vehicle.

Steering
Filed May 22, 2021FL

Power steering and stability control had intermittent failures while operating vehicle.

Steering
Filed May 16, 202164,000 milesGA

THE POWER STEERING HAS GONE OUT WHILE DRIVING THE VEHICLE 4 TIMES IN THE LAST 3 MONTHS. THE LAST TIME, MY WIFE ALMOST HAD AN ACCIDENT. SHE WAS TURNING INTO S DRIVEWAY AND LAST POWER STEERING AND ALMOST HIT ANOTHER VEHICLE BECAUSE SHE HAD TROUBLE TURNING THE TRUCK. I FOUND OUT GMC IS RECALLING ABOUT 60,000 VEHICLES FOR THIS ISSUE BUT MY VEHICLE IS NOT ON THE LIST SO I WANT TO REPORT THE PROBLEM TO YOUR AGENCY SO YOU HAVE IT ON RECORD IN CASE I HAVE AN ACCIDENT

Steering
Filed May 10, 2021107,000 milesFL

I WILL BE DRIVING DOWN THE INTERSTATE AND ALL OF A SUDDEN, MY POWER STEERING WOULD GO OUT. SOMETIMES IT WOULD GO OUT JUST DRIVING DOWN A RESIDENTIAL ROAD GOING 25 OR 30 MILES AN HOUR. I WOULD HAVE TO STOP SOMEPLACE, TURN IT OFF AND WAIT A WHILE AND THEN TURN IT BACK ON AND IT WOULD WORK AGAIN. IF I DON'T WAIT LONG ENOUGH, THE POWER STEERING STILL WOULDN'T WORK AFTER RESTARTING. WHEN THIS WOULD HAPPEN, THE "SERVICE POWER STEERING" LIGHT WOULD COME ON. ALSO, "STABILITRACK" LIGHT WOULD COME ON.

Power Train
Filed May 10, 202153,210 milesTX

VEHICLE DOES NOT RESPOND TO ACCELERATION COMMAND WHILE ENTERING A HIGHWAY OR DURING HIGHWAY DRIVING, INCREASING THE RISK OF COLLATION WITH OTHER VEHICLES DUE TO TRANSMISSION FAILURE, SUSPECT THE TORQUE CONVERTER NOT WORKING PROPERLY. THIS IS A MAJOR AND WELL KNOWN ISSUE, GM CONTINUES TO IGNORE AND I DO NOT WANT TO BECOME THE NEXT STATISTIC DEAD IN US HIGHWAYS. THE VEHICLE IS MOVING, DURING A RED TRIANGLE YIELD SIGN ENTERING THE HIGHWAY, THE VEHICLE WILL NOT RESPOND TO ACCELERATION COMMAND CAUSING A BOTTLE NECK OF TRAFFIC BEHIND ME AND HIGH RISK OF BEING REAR ENDED. THIS IS A SERIOUS DEFECT AFFECTING THE TRANSMISSION, IT NEEDS TO BE INVESTIGATED AND RESOLVED AS SOON AS POSSIBLE.

Engine
Filed Apr 13, 2021CA

GM CASE #[XXX]; GM RECALL BULLETIN: 15595A NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION CAMPAIGN ID FOR RECALL: 16V054 GM ISSUED A RECALL BULLETIN RELATED TO A DEFECT IN CERTAIN 2015 GMC CANYON TRUCKS DUE TO LOSS OF POWER STEERING DUE TO A POOR ELECTRICAL CONNECTION WITHIN THE TORQUE SENSOR HARNESS CONNECTOR. THIS PRESENTS A GREATER RISK OF A CRASH AND A SAFETY CONCERN. MY NAME IS [XXX] AND I OWN A 2016 GMC CANYON VIN #[XXX]. MY STABILITY TRACK INDICATOR CAME ON AND MY POWER STEERING STOPPED WORKING. I TOOK MY VEHICLE INTO A GM DEALER AND WAS CHARGED $180 TO DIAGNOSE THE PROBLEM. I WAS TOLD DUE TO LOW VOLTAGE THE RECOMMENDATION WAS A NEW BATTERY. THE BATTERY WAS REPLACED COSTING ME AN ADDITIONAL $140. THE NEXT DAY, THE STABILITY TRACK INDICATOR CAME ON AND MY POWER STEERING STOPPED WORKING AGAIN. I TOOK IT INTO THE GM DEALER AGAIN AND WAS TOLD THIS TIME THERE WAS AN ISSUE WITH MY TORQUE SENSOR WHICH IS THE SAME ISSUE IN THE RECALL BULLETIN #15595A FOR THE 2015 TRUCKS RELATED TO POWER STEERING. CONCERNED AND FRUSTRATED, I CALLED GM AND WAS ISSUED WITH THE AFOREMENTIONED CASE #. I WAS TOLD SOMEONE WOULD CALL ME, WHICH NO ONE DID. THE DEALER THEN INFORMED ME THAT GM WOULD COVER 80% OF THE COST STILL LEAVING ME WITH A BILL OF $734! I WROTE THIS COMPLIANT TO GMC FOR SEVERAL REASONS AND INCLUDING NHTSA DUE TO THE SAFETY ISSUE. THIS IS OBVIOUSLY THE SAME ISSUE BEING EXPERIENCED IN THE 2016 TRUCKS NOT JUST THE 2015 TRUCKS. I AM BRINGING ATTENTION TO THIS ISSUE AS THIS ISSUE MAY CON

Steering
Filed Apr 12, 202175,920 milesFL

POWER STEERING GOES OUT WHILE VEHICLE IS MOVING AT EITHER NORMAL SPEED OR LOW SPEED. ERROR MESSAGES APPEAR INDICATING LOSS OF POWER STEERING AND TRACTION LIGHT COMES ON. SHUTTING DOWN ENGINE AND RESTARTING CAN CLEAR. IF SHUTTING DOWN DOESN'T WORK DISCONNECTING BATTERY CABLE CAN CLEAR THE PROBLEM. THIS PROBLEM OCCURRED NUMEROUS TIMES OVER SEVERAL DAYS. IT OCCURRED BOTH ON CITY STREETS AND RURAL HIGHWAY. IT OCCURRED DURING TURNS AND WHILE DRIVING STRAIGHT. IT OCCURRED AT NORMAL HIGHWAY SPEEDS AND AT LOWER PARKING LOT SPEEDS. THIS OCCURRED SIX TIMES IN ONE DAY. AFTER CLEARING THE LAST TIME WE RETURNED HOME AND TOOK THE TRUCK TO A GM REPAIR SHOP. THIS SAME PROBLEM HAS BEEN RECALLED IN THE 2015 GMC CANYON (RECALL N202313200). THE LOSS OF POWER STEERING ALLOWED THE 63 YEAR OLD FEMALE DRIVER TO EASE OFF THE RURAL HIGHWAY HOWEVER WHEN THE POWER STEERING FAILED IN A CITY PARKING LOT THE MALE DRIVER HAD TO USE ALL HIS STRENGTH TO STEER THE VEHICLE. IN THE EVENT THIS HAD OCCURRED WITH THE FEMALE DRIVER IN A SITUATION WHERE A TURN HAD TO BE NAVIGATED SHE WOULD NOT HAVE HAD THE STRENGTH TO NEGOTIATE THE TURN POSSIBLY CAUSING SERIOUS INJURY OR PROPERTY DAMAGE. OWNER HAS OPTED TO HAVE REPAIRED AT HIS OWN COST DUE TO SAFETY CONCERNS. TOTAL COST TO REPLACE THE STEERING GEAR ASSEMBLY INCLUDING THE POWER STEERING CONTROL MODULE WAS $1565.21

Steering
Filed Apr 8, 2021VA

POWER STEERING CONSTANTLY GOES OUT MAKING EXTREMELY DIFFICULT TO MANEUVER THE VEHICLE. SAME ISSUE AS 2015 RECALL

Steering
Filed Mar 24, 2021108,000 milesAZ

HIGHWAY DRIVING ON 3/24 AND TWO LIGHTS WARNING ME THAT POWER STEERING AND STABILITY(TRACTION) CONTROL WERE DISENGAGED. TRAVELING APPROXIMATELY 70MPH, STEADY SPEED ON SMOOTH ROAD,

Steering
Filed Mar 23, 202165,978 milesGA

II WAS DRIVING MY GMC CANYON AND THE POWER STEERING WENT OUT AND THE WARNING LIGHT CAME ON AND "LOSS OF POWER STEERING, DRIVE WITH CARE". I PARKED THE CARE AND WAITED 15 MINUTES, RESTARTED THE TRUCK AND THE WARNING LIGHT WENT OFF AND I WAS ABLE TO DRIVE HOME WITHOUT A PROBLEM. THE NEXT DAY I WAS DRIVING AT LOW SPEED AND THE SAME WARNING LIGHT CAME ON WITH THE ADDITIONAL WARNINGS OF "STABILITRAK" AND "STEERING ASSIST REDUCED" AND I LOST POWER STEERING. I PULLED OVER AND RESTARTED THE TRUCK AND THE LIGHT STAYED ON AND I HAD NO POWER STEERING. I CONTINUED DRIVING HOME WITHOUT POWER STEERING AND STOPPED FOR A SHORT WHILE AND WHEN I RESTARTED THE TRUCK I HAD POWER STEERING AGAIN. I DID A WEB SEARCH AND IT SAID 2015 AND 2016 CANYONS AND COLORADO'S WERE HAVING THIS ISSUE BUT ONLY 3000 WE RECALLED. I WANTED TO MAKE YOU AWARE OF MY PROBLEM AND SEE IF THE RECALL SHOULD BE FOR MORE THAN THE 3000 VEHICLES.

Steering
Filed Mar 18, 202148,000 milesCT

UNABLE TO GET THE KEYS OUT OF THE IGNITION WHEN COME TO A COMPLETE STOP AND IS IN PARK.. THE KEY WON'T GET RELEASED FROM THE IGNITION.. I HAVE TO RESTART THE TRUCK SEVERAL TIMES AND REPEAT TAKEN THE KEYS OUT. IT IS AS IF THE IGNITION WON'T RECOGNIZE THE KEY..

Electrical System
Filed Feb 13, 2021101,800 milesCA

MY WIFE AND I WERE TRAVELING AT APPROXIMATELY 55 MILES AN HOUR WHEN ALL DASH LIGHTS NAV SYSTEM GAUGES ETC. TURNED OFF. IT WAS AS IF I TURN THE IGNITION OFF. THEN IT TURNED ITSELF BACK ON AND SEEM TO FUNCTION NORMALLY. THE VEHICLE HAD A SIMILAR PROBLEM PREVIOUS TO THIS AND THERE WAS A RECALL PERFORMED ON IT RECENTLY. ALSO THIS VEHICLE IS SUPPOSED TO GET CLOSE TO 30 MPG AND NOW THE BEST I CAN GET IS 21 MPG. IT HAS HAD A ROUGH IDLE AND SHUT DOWN ON ME SEVERAL TIMESDURING THE LAST FEW YEARS. I FEEL LIKE THIS VEHICLE IS UNSAFE AND GMC SHOULD BE HELD ACCOUNTABLE. I BOUGHT THIS VEHICLE BECAUSE I WANTED GOOD FUEL ECONOMY FROM A DIESEL AND THAT IS NOT THE CASE. THIS VEHICLE HAS HAD A NUMBER OF MAJOR ISSUES AND NUMEROUS RECALLS BUT NONE HAVE ADDRESSED THE VEHICLE SHUTDOWN. I HAVE READ MULTIPLE ACCOUNTS OF OWNERS NEARLY GETTING KILLED WHEN THEIR VEHICLE RANDOMLY SHUTS OFF WHILE DRIVING. THE VEHICLE SEEMS UNSAFE AND I FEEL THEY MISREPRESENTED THE FUEL ECONOMY OF THE DIESEL ENGINE.

Fuel/Propulsion System
Filed Feb 1, 202170,000 milesMO

AN ANIMAL CHEWED THROUGH THE FUEL LINE CAUSING A SIGNIFICANT FUEL LEAK. THIS WAS CAUSED BY THE CONSTRUCTION ON THE FUEL LINE CONTAINING SOY BASED PRODUCTS WHICH ATTRACTS WILDLIFE. THIS OCCURRED WHILE THE VEHICLE WAS PARKED (STATIONARY).

Steering
Filed Jan 31, 202143,000 milesAL

THE POWER STEERING HAS GONE OUT COMPLETELY ON SEVERAL OCCASIONS. VEHICLE IS VERY DIFFICULT TO CONTROL ESPECIALLY WHEN ON INTERSTATE AT HIGHER RATE OF SPEED. THIS IS DANGEROUS. IT IS A SHAME THAT GMC ONLY INCLUDED 2015 CANYONS IN RECALL AND NOT 2016 BUT ALSO THAT NHTSA HAS NOT INTERVENED ON THIS VERY DANGEROUS MALFUNCTION.

Steering
Filed Dec 27, 202047,000 milesNC

POWER STEERING GOES OUT WHILE DRIVING AND STEERING WHEEL WILL GET HARD

Engine
Filed Dec 1, 202049,000 milesAL

VEHICLE FREQUENTLY SHUTS OFF DURING BRAKING OR WHILE STOPPED AND MUST BE RESTARTED BEFORE THE VEHICLE CAN OPERATE AGAIN. VEHICLE EXPERIENCES VIOLENT GEAR CHANGES AND SIGNIFICANT LAGGING DURING PERIODS OF MODERATE ACCELERATION AT LOW SPEEDS. GEAR CHANGES RESULT IN EITHER SEVERE UNRESPONSIVENESS AND A GENERAL LACK OF ACCELERATION OR AN AGGRESSIVE GEAR CHANGE THAT JERKS THE VEHICLE AND SPINS THE TIRES.

Steering
Filed Nov 29, 20207 milesVA

LIKE THOUSANDS OF OTHER CANYONS/COLORADOS, POWER STEERING FAILS AT RANDOM TIMES CAUSING STEERING WHEEL TO BE RIPPED FROM HANDS. EXTREMELY DANGEROUS. HAPPENS AT ALL SPEEDS, MOVING OR STATIONARY. I DON'T UNDERSTAND WHY IT'S ONLY RECALLED ON 2015 MODELS WHEN IT'S EXACTLY SAME PROBLEM.

Unknown or Other
Filed Nov 5, 202082,710 milesFL

I PUT THE CAR INTO PARK AND TURN THE KEY TO TURN THE IGNITION OFF. ENGINE TURNS OFF BUT KEY DOES NOT TURN IN TO OFF POSITION. I HAVE TO START AND TURN THE TRUCK OFF MULTIPLE TIMES TO RELEASE THE KEY.

Power Train
Filed Oct 22, 202050,000 milesPA

TRANSMISSION CONSISTENTLY SHUDDERS WHEN ACCELERATING IN ALL DRIVING CONDITIONS AND SPEEDS, AND SOMETIMES GOES TO HIGHER RPMS WHEN ENGINE IS WARM AND RESTARTED. DEALER SAID THIS WAS NORMAL WHEN RECENTLY BROUGHT IN. IT WAS NOT SHOWING ANY CODES. DEALER SAID NOT TO KEEP 4X4 IN AUTO MODE. LESS THAN A WEEK AFTER RECEIVING TRUCK BACK FROM DEALER, A 4 WHEEL DRIVE WARNING MESSAGE WAS DISPLAYED AND THE CAR WOULD NOT GO INTO 4 WHEEL DRIVE OR AUTO. MESSAGE AND PROBLEM COMES AND GOES. SHUDDERING SHOULD NOT OCCUR AND KEEPING IN AUTO MORE DURING RAIN AND COLD WEATHER IS A SAFETY PRECAUTION THAT SHOULD NOT BE AN ISSUE.

Steering
Filed Oct 6, 202046,000 milesTX

DRIVING DOWN THE ROAD AND MY STEERING WHEEL LOCKED UP WITH A NOTIFICATION POPPING UP SAYING POWER STEERING DRIVE WITH CARE. I COULDN'T TURN THE STEERING WHEEL AT ALL. I HAD TO PUT MY TRUCK IN PARK IN THE MIDDLE OF THE ROAD AND TURN IT OFF AND TURN IT BACK ON IN ORDER FOR THE MESSAGE TO CLEAR AND MY STEERING TO WORK AGAIN. LUCKILY I WAS CLOSE TO THE HOUSE AND DIDN'T HAVE TO DRIVE MUCH FURTHER. I'M WORRIED IT WILL HAPPEN AGAIN WHICH IS SCARY BECAUSE I HAVE A ONE YEAR OLD AND ANOTHER NEWBORN COMING IN THE NEXT FEW MONTHS.

Steering
Filed Sep 19, 202069,400 milesTX

DRIVING 65 MILES AN HOURS AND STEERING WHEEL LOCKED, SEVERAL TIMES, I COULD OF HAD AN ACCIDENT ON THE EXPRESS WAY, IT HAPPENED AGAIN WHILE I TRY TO TAKE IT TO THE DEALER TODAY 09/19/2020. I ALSO HAVE PICS OF THE WARNING IT PROVIDED ME, 'STABILITRAK' AND 'POWER STEERING DRIVE WITH CARE' TRUCK WAS IN MOTION WHEN THIS OCCURRED.

Engine
Filed Sep 17, 202047,216 milesAZ

THE CONTACT OWNED A 2016 GMC CANYON. THE CONTACT STATED THAT ON 10/14/2019, WHILE BRAKING TO MAKE A RIGHT TURN INTO THE GMC DEALERSHIP (BROWN & BROWN AT1550 E DRIVERS WAY, GILBERT, AZ 85297, (480) 835-0900) FOR ROUTINE MAINTENANCE, THE VEHICLE LOST POWER AND THE POWER STEERING WAS DISABLED MAKING STEERING VERY DIFFICULT. THIS OCCURRED AGAIN BEFORE ARRIVING AT THE SERVICE ENTRANCE. THE CONTACT STATED THAT MULTIPLE WARNING LIGHTS WERE ILLUMINATED BOTH TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT WAS INFORMED THAT A SOFTWARE UPDATE NEEDED TO BE PERFORMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE INITIAL FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,216. SEE INVOICE ATTACHMENT. HE SECOND FAILURE OCCURRED ON 9/16/2020 WHILE THE DRIVER WAS SLOWING DOWN TO MAKE A RIGHT TURN. THE VEHICLE LOST POWER AND THERE WAS A LOSS OF STEERING ASSIST MAKING STEERING VERY DIFFICULT. THE CONTACT STATED THAT MULTIPLE WARNING LIGHTS WERE ILLUMINATED BOTH TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE PROBLEM OCCURRED AGAIN THAT DAY. ON 9/17/2020, THE VEHICLE WAS TOLLED TO HENRY BROWN BUICK GMC LOCATED AT 1550 E DRIVERS WAY, GILBERT, AZ 85297, (480) 835-0900. THE SECOND FAILURE MILEAGE WAS 55,468. THE PROBLEM COULD NOT REPLICATED OR IDENTIFIED. SEE INVOICE ATTACHMENT. THE CONTACT SOLD THE VEHICLE ON 9/29/2020.*JB

Unknown or Other
Filed Sep 15, 202032,000 milesCA

TRUCK HAS STARTING ISSUES WHEN SHOPPING OR GETTING GAS. ENTIRE TRUCK SYSTEM GOES DEAD. TRUCK HAS TO SIT FOR 10 MINUTES OR SO. THEN OUT OF THE BLUE ALL THE SYSTEMS IN TRUCK WILL START WORKING. THIS AFFECTS THE ALL DOOR LOCKS, POWER SEATS, POWER WINDOWS, RADIO, INSTRUMENT PANEL, IGNITION SWITCH ALL INTERIOR LIGHTS AND ALL EXTERIOR LIGHTS HEADLIGHTS, ALL TURN SIGNALS, ALL WINDSHIELD WIPERS, IN SHORT ALL ELECTRICAL COMPONENTS INCLUDING AUTOMATIC TRANSMISSION GEAR SHIFT. THIS HAPPENS WARNING REASON FOR THIS OCCURRENCE.

Electronic Stability Control (esc)
Filed Sep 8, 202066,000 milesMA

LATELLY I'M HAVING PROBLEM IT A GMC CANYON 2016 THAT CAUSE THE VEHICLE TO LOOSE POWER STEERING LOSS, AND STABILITY CONTROL ASSIST WHICH MAKE THE CAR TO BECOME VERY HARD TO MANEUVER, IN THE HIGHWAY AND LOCAL ROADS THE FIRST TIME THIS HAPPEN WAS BEGINNING OF AUGUST I BROUGHT TO THE DEALER HE RESET THE CONTROLS AND PROBLEM DISAPPEARED JUST TO RETURN ONE MONTH LATER.

Steering
Filed Aug 24, 202048,000 milesOH

WHEN YOU ARE DRIVING THE POWER STEERING GOES OUT. THE STEERING WHEEL IS VERY VERY HARD TO TURN WITH THE POWER STEERING OUT. YOU MUST STOP AND TURN OF THE CAR SO IT RESETS (SO FAR THIS HAS SOLVED THE PROBLEM). THIS HAS HAPPENED NOW 2 TIMES OVER THE LAST WEEK. MY CAR IS 2016 AND GM HAS RECALLED 2015 WITH THE SAME PROBLEM. MOST LIKELY THE SAME PARTS SO THE RECALL SHOULD BE EXTENDED TO INCLUDE 2016'S.

Electrical System
Filed Aug 13, 202013,000 milesFL

MY INFOTAINMENT CONSOLE 'IS FREAKING OUT'. MODEL 84042934 WILL RANDOMLY CHANGE SCREENS, MOVE ICONS, CONNECT AND DISCONNECT THE APPLE CAR PLAY, SWITCH FM, AM, BT INPUT, CHANGE MENU POSITIONS, AND OTHER RANDOM (AND DISTRACTING) ACTIONS. NOBODY CAN USE THE RADIO, BLUETOOTH OR HANDS FREE PHONE INTERFACE. THE USB INTERFACE IS WORSE THAN THE WIRELESS CONNECTION. THE PROBLEM HAPPENS REGULARLY AFTER THE ENGINE REACHES OPERATING TEMPS. IT HAPPENS MORE WITH IPHONE THAN ANDROID. THIS ISSUE HAS BECOME PROGRESSIVELY WORSE OVER THE PAST FEW MONTHS. IT WILL HAPPEN IN MOTION OR AT REST AS LONG AS THE ENGINE IS RUNNING. WE HAVE HAD THE UNIT TESTED (OF COURSE THERE IS NO TROUBLE FOUND EVEN WHILE IT WAS ACTING UP) IN TWO DIFFERENT AREAS IN THE USA (FL AND TX). WE HAVE CHANGED THE PRIMARY BATTERY ON THE TRUCK BELIEVING IT WAS CAUSED BY IRREGULAR VOLTAGE FROM A 3.5 YEAR OLD BATTERY. RESEARCH IMPLIED GMC KNOWS ABOUT THE RE-ISSUANCE OF 2015.5 INFOTAINMENT UNITS INSTALLED IN 2016 MODEL YEAR TRUCKS BUT WILL ONLY OFFER $500 INCENTIVE TOWARDS A REPLACEMENT VEHICLE, THEY WILL NOT REPLACE THE RADIO HEAD UNIT THAT IS CAUSING RECKLESS DISTRACTIONS WHILE DRIVING. THE PROBLEM HAS BECOME SO PRONOUNCED THAT THE TRUCK IS NOT DRIVE-ABLE WITH THE RADIO ON AND THUS CANNOT USE THE HANDS-FREE FEATURE (WHICH IS MANDATORY IN SEVERAL STATES IN THE USA.

Engine
Filed Aug 9, 20202 milesMO

THE THROTTLE AND TRANSMISSION FEEL AS THOUGH THEY WERE SEPARATELY DEVELOPED FOR TWO DIFFERENT VEHICLES AND JUST RANDOMLY MATCHED IN THE TRUCK. THE ACCELERATOR IS VERY NON-LINEAR AND UNRESPONSIVE. THEN THE TRANSMISSION IS CONSTANTLY IN THE WRONG GEAR. THIS TRUCK IS A NIGHTMARE TO DRIVE IN TRAFFIC OR ON WINDY HILLY ROADS. YOU HAVE TO CONSTANTLY GUESS WHERE YOUR FOOT SHOULD BE TO GET ANY KIND OF STABILITY OR ACCELERATION FROM THE TRUCK. IF YOU ARE TRYING TO PULL OUT IN TRAFFIC YOU BETTER BE PREPARED TO HAVE A LOT OF ROOM BECAUSE IT MIGHT JUST SHAKE AND SHUTTER BEFORE FINDING A GEAR AND ACTUALLY ACCELERATING. THIS IS DANGEROUS AND I FIND IT ODD THAT THERE HAVENT BEEN COLLISIONS ATTRIBUTABLE TO THIS. IF ANYONE FROM GM IS READING THIS, KNOW THIS WILL BE THE LAST GM PRODUCT I EVER BUY. EITHER YOU DONT KNOW HOW TO ENGINEER A VEHICLE, OR YOU SIMPLY JUST DONT CARE ABOUT YOUR CUSTOMERS. IM GUESSING THE LATTER.

Electronic Stability Control (esc)
Filed Aug 6, 202060,000 milesCA

WHEN I AM DRIVE, I WILL GET A MESSAGE ON THE DASH THAT READS " SERVICE... POWER STEERING, DRIVE WITH CARE" AND ANOTHER SAYING, " SERVICE... STABILITRACK" ONCE I RECEIVE THE MESSAGE I WILL LOSE POWER IN MY STEERING WHEEL AND IT'LL GET EXTREMELY HARD. COMPLETELY NOT SAFE AND VEHICLES OF THE SAME MAKE AND MODEL, BUT DIFFERENT YEAR ARE ALL HAVING THE SAME PROBLEM.

Steering
Filed Jul 22, 202050,000 milesAR

TWICE IN THE LAST 4 DAYS THE POWER STEERING FAILED. RECEIVED A WARNING OF A POWER STEERING PROBLEM ON THE DASH AND THEN LOST ALL POWER ASSIST. HAD TO PULL OVER AND THEN RESTART THE CAR TO RESTORE THE POWER STEERING

Electrical System
Filed Jul 11, 2020FL

WHEN I'M DRIVING MY TRUCK MY WARNING LIGHTS COME ON LIKE POWER STEERING ISN'T WORKING ( WHICH IT DOES STILL WORK), ABS LIGHT COMES ON, BRAKE LIGHT COMES ON, AND TRACTION CONTROL LIGHT COMES ON. THE TRUCK RUNS FINE LIKE THERE NO ISSUES. WE EVEN REPLACED THE BATTERY AND IT STILL DOES IT. GMC LOOKED AT IT AND SAID IT WAS FINE WHICH I DOUBT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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