VEHICLE WAS INVOLVED IN TWO VEHICLE ACCIDENT. DRIVER AIRBAG IN 2016 CANYON FAILED TO DEPLOY UPON IMPACT WITH OTHER VEHICLE. ACCIDENT OCCURRED ON A CITY STREET IN GULFPORT, MS. WAS GOING STRAIGHT AT POSTED SPEED OF 35MPH, SECOND VEHICLE FAILED TO YIELD AT CROSS STREET. "T" BONED 2ND VEHICLE IN DRIVER DOOR. *TR
2016 GMC Canyon complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
WHEN TRYING TO ACCELERATE VEHICLE STUDDERS AND HAS NO POWER UNTIL MORE GAS IS APPLIED. VEHICLE CHANGES GEARS WAY TO FAST CAUSING YOU TO HAVE TO APPLY MORE ACCELERATION. VEHICLE DOESN'T DOWNSHIFT CAUSING YOU TO ALSO HAVE TO APPLY MORE ACCELERATION TO GAIN SPEED. SERIOUS SAFETY HAZARD. *TR
IGNITION WILL NOT FULLY TURN OFF AND RELEASE KEY WHEN TRUCK IS PLACED IN PARK. I'M ADDITION IGNITION AND KEY BECOME VERY HOT TO THE TOUCH AFTER DRIVING FOR OVER 20 MINUTES (TEMP OUTSIDE IS COOL 50-60). TRUCK WILL EVENTUALLY TURN OFF AND RELEASE THE KEY AFTER RESTARTING AND SHIFTING THROUGH ALL GEARS MULTIPLE TIMES (TURNING OFF, BACK ON, SHIFTING, ETC.). ALREADY ATTEMPTED CLEANING KEYS (BOTH SETS) WITH NO CHANGE IN BEHAVIOR.
PERIODIC LOSS OF POWER STEERING. NOT CONSISTENT. HAPPENS WHILE DRIVING, SITTING IDLE WITH ENGINE ON. MUST PULL OVER AND CYCLE IGNITION. STEERING LOSS IS DANGEROUS. LIMITED CONTROL OF THE VEHICLE. BROUGHT TO DEALER SEVERAL TIMES BEFORE THEY TOLD ME TO REPLACE THE GEAR ASSEMBLY FOR $2,000. VEHICLE HAS 62K MILE AND IS OUT OF WARRANTY
I WAS DRIVING THE LISTED TRUCK ON A SIX LANE HIGHWAY (270) IN MISSOURI WHEN MY POWER STEERING COMPLETELY FAILED. I WAS ABLE TO EXIT THE HIGHWAY BY USING EVERY BIT OF STRENGTH I HAD AND I'M A SIX FOOT TALL 200LB MAN. IT WAS SATURDAY BUT I WAS ABLE TO GET THE TRUCK TO THE DEALER AND PROVIDED THEM WITH A MEMO DETAILING THE FAILURE. THEY WERE CLOSED FOR THE WEEKEND. THE STEERING HAD BEEN ACTING SUSPECT BEFORE AND IN FACT I HAD AN APPOINTMENT THE FOLLOWING MONDAY TO HAVE IT CHECKED. HAD IT BEEN MY WIFE OR GRANDDAUGHTER DRIVING WHEN THE FAILURE OCCURRED THE RESULTS MIGHT HAVE BEEN TRAGIC. FOLLOWING MY EXPERIENCE I DID A SOCIAL MEDIA SEARCH AND FOUND MANY INCIDENTS IDENTICAL TO MINE WITH THE SAME TYPE OF TRUCK. MY TRUCK IS A GMC AND THE CHEVY COLORADO IS THE SAME. THIS TRUCK HAD 62,000 MILES AND I HAVE OWNED IT SINCE IT WAS NEW. THE STEERING PUMP IS ELECTRICAL WHICH REPLACED AN OLD AND PROVEN HYDRAULIC STYLE THAT RARELY FAILED. I HAVE BEEN DRIVING 60 YEARS AND NEVER HAD ONE FAIL . I QUESTION THE ABILITY OF GM ENGINEERING TO DESIGN A NEW TYPE OF PUMP THAT IS RELIABLE. THEIR INABILITY TO DO SO RESULTS IN A $1900 REPAIR NOT TO MENTION A POTENTIAL LOSS OF LIFE. IN MY CASE GM DID PICK UP A PORTION OF THE REPAIR BUT MY SHARE STILL EQUALED $750.
TRUCK HAS 51496 MILES. ENGINE LIGHT WAS ON. COMPUTER CODE STATED EXHAUST AFTERTREATMENT FUEL INJECTOR CONTROL CIRCUIT. HAD TO REPLACE THE INJECTOR. CODE DTCP20CB. SHOULD THIS BE COVERED UNDER THE EMISSIONS WARRANTY.
TOUCH SCREEN AND IN DASH DIGITAL SPEEDOMETER RANDOMLY CHANGES ON ITS ON, THE TOUCH SCREEN WILL NOT RESPOND AND CHANGE RADIO STATIONS, VOLUME, CONTACT ON STAR, TRY TO USE PROJECTION OPTION, MOVE THE MAP ON GPS, AND CHANGE THE DIGITAL SPEEDOMETER FROM SPEED LIMIT TO RADIO STATIONS. ON MULTIPLE OCCASIONS WHILE DRIVING AT NIGHT THE ENTIRE DASH, RADIO, GAUGES LIGHTS EVERYTHING WENT BLACK RANDOMLY AS IF THE TRUCK WAS NOT TURNED ON BUT THE TRUCK CONTINUED TO DRIVE NORMAL AND AFTER WHAT LOOKS LIKE A RESET MAYBE 20-30 SECONDS EVERYTHING REBOOTS AS IF YOU JUST STARTED THE TRUCK. THEN IT'S BACK TO RANDOM BERSERK OUTBURSTS BY THE TOUCH SCREEN. TRANSMISSION STARTED GETTING JERKY BETWEEN GEARS AT 15K MILES AND HAS ONLY GOTTEN WORSE AT 35K MILES. ENTIRE VEHICLE SHAKES BETWEEN GEARS FRONT TO REAR AND BACK. THROUGH ALL GEARS. ALSO SOME STRONG HARD HITTING SHIFTS. DEALERSHIP HAS HAD VEHICLE 2 TIMES FOR BOTH ISSUES AND SEE NOTHING WRONG. THEY ARE CLEARLY LYING. GM WILL ALSO NOT HELP AND HAVE BEEN CONTACTED DIRECTLY.
TRAVELING DOWN CITY STREET APPROX 35MPH VEHICLE UNEXPECTEDLY SHUT OFF, DASH WENT DARK BUT INFOTAINMENT SYSTEM CONTINUED TO WORK. LOSS OF ALL POWER. BRAKES SHUTTERED WHEN ATTEMPTING TO COME TO A STOP. PUT THE VEHICLE IN PARK, TURNED IT OFF, AND BACK ON. VEHICLE DROVE NORMALLY AFTER THAT.
MY 2016 GMC CANYON HAS EXPERIENCED EIGHT POWER STEERING ASSIST FAILURES WHILE DRIVING SINCE LATE 2019. THE ASSOCIATED STEERING SERVICE WARNING LIGHT AND AUDIBLE ALARM ARE ACTIVATED ALONG WITH TRACTION CONTROL OFF AND ANTISKID CONTROL INDICATORS. THE ALARMS CLEAR UPON RESTARTING VEHICLE AND STEERING ASSIST RETURNS. ISSUE HAS OCCURRED AT BOTH HIGHWAY SPEED AND LOW SPEED. THE EVENT FREQUENCY RECENTLY INCREASED FROM RANDOM TO FIVE EVENTS OVER TWO CONSECUTIVE DAYS VEHICLE MILEAGE ON 2/23/2020 IS 38459 MILES..
THE VEHICLE LOST POWER STEERING WHILE ON THE HIGHWAY. VEHICLE WAS TOWED TO REPAIR SHOP. COMPUTER COULD NOT PICK UP THE PROBLEM. POWER STEERING WAS WORKING AGAIN.
VEHICLE HAS FREQUENT SLOW ACCELERATION WHEN ENTERING HIGHWAYS. I HAVE TO STEP ON THE ACCELERATOR HARD TO HAVE THE ENGINE PICK-UP SPEED, WHICH LEADS TO THE ENGINE OVER ACCELERATING. WHEN I SLOW DOWN ON SHARP ROAD TURNS AND ACCELERATE TO PICKUP SPEED THE TRANSMISSION SHIFTING THE GEAR HARD (MAKING A THUMP SOUND). HAVE GONE TO DEALER AT MERCED GMC AND TURLOCK CHEVROLET. BOTH STATE CAR IS RUNNING THE WAY GMC MANUFACTURED IT.
TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING LOST POWER AND THE SERVICE POWER STEERING, ANTI-LOCK BRAKING SYSTEM, AND STABILITRAK INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MILLS GM (218-297-0074, LOCATED AT 14138 DELLWOOD DR N, BAXTER, MN 56425) WHERE IT WAS KEPT FOR OBSERVATION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT A SIMILAR FAILURE OCCURRED IN 2017 AND THE POWER STEERING SENSOR WAS REPLACED. THE FAILURE RECURRED IN EARLY 2018 AND THE POWER STEERING WAS REPAIRED BY THE SAME DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.
MULTIPLE TIMES OVER THE PAST 10 DAYS THE DASHBOARD ON MY 2016 GMC CANYON (PURCHASED IN MID 2015) DISPLAYS A WARNING OF POWER STEERING PROCEED WITH CAUTION OR SERVICE STABILITRAK. THE STEERING WHEEL TIGHTENS AND I'VE HAD TO PULL OVER AND TURN OFF THE TRUCK. ISSUE SEEMS TO BE FIXED ONCE THE TRUCK STARTS BACK UP. TWICE IT'S HAPPENED ON THE FREEWAY, SEVERAL OTHER TIMES IN THE STREET AT VARIOUS SPEEDS, WHOLE TURNING AND WHILE DRIVING STRAIGHT.
TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO PULL TOWARDS THE LEFT OR RIGHT WHILE ATTEMPTING TO DRIVE STRAIGHT. WHEN THE CONTACT ATTEMPTED TO TURN THE VEHICLE AT LOW SPEEDS, THE VEHICLE HESITATED TO TURN AND ATTEMPTED TO STEER STRAIGHT AHEAD. ROBERT WOODALL CHEVROLET BUICK GMC CADILLAC (LOCATED AT 1063 RIVERSIDE DR, DANVILLE, VA 24540, 434-797-1411) WAS CONTACTED, BUT COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS CURRENTLY OCCURRING WHILE DRIVING VARIOUS SPEEDS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.
WHILE DRIVING I LOST POWER STEERING CAUSING THE TRUCK TO PULL INTO NEXT LANE. LUCKLY NO OTHER VEHICLE WAS NEAR. GMC DEALERSHIP SAID THE ARE NOT AWARE OF ANY ISSUES WITH STEERING GEAR BOX FOR THE 2016 CANYON. THIS VERY DANGEROUS AS I SEE OTHER COMPLAINTS. IT NEEDS TO BE LOOKED INTO. AND COSTLY $1900 DOLLAR REPAIR.
WHILE DRIVING, THE INSTRUMENT PANEL SHUT DOWN AND THEN REBOOTED AS IF I WAS STARTING THE VEHICLE EVEN THOUGH THE ENGINE NEVER SHUT OFF.
TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING BETWEEN 35 AND 55 MPH, THE STEERING WHEEL SEIZED. WHILE THE VEHICLE WAS STATIONARY AT A STOP SIGN, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,927.
I WAS DRIVING ON A FREEWAY 80MPH AND THE STEERING WENT OUT. THIS CAUSED THE VEHICLE TO VEER FROM THE LEFT LANE INTO THE CENTER LANE, FORTUNATELY THERE WAS NO VEHICLE IN THE CENTER LANE. GMC STATED IT WAS JUST A DEFECTIVE PART. MY OPINION IS THAT IT IS A FAILED DESIGN THAT WOULD ALLOW A VEHICLE TO LOOSE STEERING AT 80MPH. THE VEHICLE HAS 46,700MI. I HAVE HAD NOISES IN THE FRONT AND REAR OF THE VEHICLE AND AM CONCERNED THAT THIS MAY HAVE CONTRIBUTED TO THE LOSS OF STEERING. I HAVE RETURNED THE VEHICLE TO GM FIVE TIMES TO FIX THE NOISES WITH NO SUCCESS.
ALL MY DASH LIGHTS KEEP COMING ON AND ALARMS GOING OFF. THE POER STEERING, ABS, CHECK ENGINE, STABILITY TRACK, PARKING BRAKE, BRAKE, ETC. IF I PULLED OVER AND TURNED THE VEHICLE OFF TO GET THIS TO STOP NOTHING WORKS WHEN I CRANK IT UP. I HAVE NO POWER STEERING. IF I CRANK IT A COUPLE TIMES EVERYTHING GOES TO WORKING. THEN A FEW MILES IT ALL STARTS AGAIN. THIS HAS BEEN GOING ON SINCE APRIL. I HAVE PUT IT IN SHOP IN APRIL, THE DEALER COULDN'T GET IT TO DUPLICATE, IN MAY, SAME THING, IN JUNE THEY FINALLY GOT IT TO DUPLICATE AND CHANGED A MODULE. I DROVE IT 772 MILES IT STARTED AGAIN. I CARRIED IT BACK IN JULY THEY SAID GMC SAID IT WAS A STEERING GEAR. I GOT IT BACK AT 336 MILES IT STARTED AGAIN AUG. 2ND, IT DID IT AGAIN AT 798, THEN 813 MILES ON 8/9. I CARRIED IT BACK THEY SUPPOSEDLY FOUND A RUBBED SPOT IN A WIRING HARNESS AND FIXED THAT STATING THEY BELIEVE IT IS FIXED. I CONTACTED GMC IN JULY TRYING TO GET THEM TO TAKE THIS TRUCK BACK, THEY SAID THEY COULDN'T DO THAT BUT EXTENDED THE MFG WARRANTY OUT TO 100000 MILES. I BOUGHT THE TRUCK USED WITH 16000 MILES ON IT STILL UNDER MFG WARRANTY, ALL THE PROBLEMS STARTED AT A LITTLE OVER 34500 MILES. I FEAR FOR MY SAFETY AS WELL AS OTHER DUE TO STEERING WHEEL LOCKING UP. I MENTIONED THIS TO GMC AS WELL. IS THERE ANYTHING I CAN DO TO GET GMC TO TAKE THIS VEHICLE BACK? I CAN GET PAPERWORK FROM DEALER IF NEEDED. IS THERE ANYTHING YOU CAN DO WITH THIS? I HAD A CASE # WITH GMC WHEN THE GAVE EXTENDED MFG WARRANTY [XXX]. I TALKED WITH A REPR
1) <POWERTRAIN> I HAVE 40K ON MY CANYON AND AM EXPERIENCING ACCELERATION ISSUES 0-40MPH 1-3RD SHIFT POINTS (AUTOMATIC TRANSMISSION). THE TRANSMISSION ACTS LIKE IT CANNOT DECIDE TO EITHER SAY IN 2ND OR SHIFT TO 3RD AND THERE'S A LAG OR SURGING AFFECT WHEN THIS HAPPENS. I HAD THE TRANSMISSION FLUID AND TRANSFER CASE FLUIDS CHANGED AR THE GM DEALERSHIP. PROBLEM STILL PERSISTS. 2) <OTHER> KEY GETS STUCK IN THE IGNITION. WHEN PLACING THE TRUCK IN PARK THERE'S AN INTERNAL RELAY/SWITCH WITHIN THE SHIFTER THAT IS SUPPOSED TO ACTIVATE A RELAY/UNLOCK SIGNAL TO THE KEY TUMBLER IN THE STEERING COLUMN. THIS DOESN'T ALWAYS HAPPEN AND THE KEY WON'T TURN TO THE OFF POSITION TO ALLOW IT TO BE RELEASED. I HAVE TO TURN THE KEY TO THE ACC POSITION PUT THE TRUCK IN DRIVE THEN BACK INTO PARK TO GET THE RELAY/SWITCH TO DIS-ENGAGE THE KEY POSITION FROM BEING LOCKED IN ACC.
FRONT PASSENGER SIDE FLOOR-CARPET AND FLOOR BOARDS WET, ENGINE LIGHT ON, INTEL LINK COMPUTER FAILED HAD TO REBOOT TOOK TO DALE EARNHARDT TALLAHASSEE FL THEY FIXED THE ENGINE LIGHT IT WAS THE PURGE VALVE AND IT HAD SHORTED OUT, THEY STATED THAT WE WOULD NEED TO TAKE TO A BODY SHOP AS THE LEAK IS COMING IN AT THE BOTTOM OF THE A-PILLAR FILLING UP AND THEN STREAMING OUT OF A "CHRISTMAS TREE HOLE AT BOTTOM OF FUSE BOX ON RIGHT SIDE. THIS HAPPENS ANYTIME ANYWHERE DRIVING OR STATIONARY WHEN IT RAINS. WE JUST PURCHASED THIS TRUCK ON 04/02/2019. 45,710 MILES THEY SAID THEY WOULD NOT FIX IT WE HAD TO TAKE IT TO A AUTOBODY SHOP.
ON JULY 2ND, I LOOKED WHERE MY CANYON WAS PARKED AND FOUND A SIGNIFICANT AMOUNT OF DIESEL FUEL ON THE GROUND. UPON FURTHER INSPECTION, I FOUND FUEL ALL OVER THE UNDERSIDE OF THE VEHICLE AND A SEVER LEAK FROM A HOSE. THE HOSE WAS RUBBING ON A CAN COMING FROM THE AC COMPRESSOR. THE VEHICLE DOES NOT LEAK WHEN PARKED (OTHER THAN DRIPPING) BUT LOOSES SIGNIFICANT FUEL WHEN IDLING OR DRIVING. THIS ISSUE LIKELY STARTED A FEW DAYS AGO BUT WAS NOT DISCOVERED UNTIL 7/2. THE FUEL ITSELF IS CLOSE TO SEVERAL HOT COMPONENTS INCLUDING THE TRANSMISSION, EXHAUST AND TRANSFER CASE.
THE STABILITY TRACK LIGHT COMES ON AND THE CHECK ENGINE LIGHT COMES ON AND THE CAR REDUCES ITS SPEED TO 25 MPH ON THE HIGHWAY VERY DANGEROUS VERY SCARY THE DEALER CANNOT SEEM TO FIX THE ISSUES AND FIND THE PROBLEMS
FOR NO APPARENT REASON WHILE DRIVING, MY STEERING WHEEL WILL PULL VERY HARD TO THE RIGHT. I HAVE TO HOLD THE STEERING WHEEL TIGHT AND TURN IT TO MY LEFT TO GET BACK TO CENTER. DURING THIS TIME I CAN FEEL THE PRESSURE FROM THE STEERING WHEEL TRYING TO GO RIGHT. THIS USUALLY LAST FOR A FEW MINUTES THEN IT CORRECTS ITSELF. IT HAS OCCURRED WHILE I WAS DRIVING ON CITY STREETS AT POSTED SPEEDS.
TAKARA RECALL. MY SERVICE POWER STEERING ON MY 2016 GMC CANYON IS COMING ON. I WAS INFORMED THAT THIS COULD BE DANGEROUS AND THAT THE 2015 CANYON HAD A RECALL. I'M HOPING THAT YOU WILL FIX THIS ISSUE, BEFORE SOMETHING BAD HAPPENS. I TOOK IT TO THE SHOP AND THEY PUT THE COMPUTER ON IT AND IT SAYS THAT A POOR CIRCUIT IS CAUSING THIS. CAN YOU HELP ME OUT? THANK YOU.
VEHICLE IGNITION KEY CAN NOT BE REMOVED AND IT DOES NOT STAY IN PARK. VEHICLE CAN CRASH CAUSING INJURIES AND PROPERTY DAMAGE VEHICLE HAS ABOUT 35000K MILES UNDER WARRENTY AND GMC REFUSES TO DO ANY THING ABOUT IT.
TL* THE CONTACT OWNS A 2016 GMC CANYON. EVER SINCE THE VEHICLE WAS PURCHASED, THE VEHICLE HAS PULLED TO THE RIGHT. ADDITIONALLY, ON SEVERAL OCCASIONS, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT ALSO STATED THAT THE TRANSMISSION WAS SLIPPING WHILE THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO AL SERRA GMC (LOCATED AT 6201 SAGINAW RD, GRAND BLANC, MI 48439, (810) 202-0226) WHERE IT WAS DIAGNOSED THAT THE ENTIRE STEERING COLUMN WAS MISALIGNED AND NEEDED TO BE REPLACED. ADDITIONALLY, THE BRAKE ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,735.
TL* THE CONTACT OWNS A 2016 GMC CANYON. THE CONTACT STATED THAT THE FUEL TANK WAS MISSING THE METAL SKID PLATE AND FUEL LEAKED FROM THE VEHICLE. WHEN THE CONTACT APPROACHED THE VEHICLE, HE NOTICED THE FIRE DEPARTMENT WAS PRESENT TO INSPECT THE VEHICLE. THE CONTACT ALSO NOTICED A STRONG FUEL ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,446.
TL* THE CONTACT OWNS A 2016 GMC CANYON. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO GAY BUICK GMC (3033 GULF FWY, DICKINSON, TX 77539, (832) 769-4378) TO BE DIAGNOSED, BUT THE DEALER STATED THAT THE VEHICLE WAS OPERATING AS INTENDED. THE CONTACT WAS ALSO INFORMED BY THE MECHANIC THAT THE VEHICLE SHOULD BE PLACED IN TRAILER MODE TO RECTIFY THE FAILURE IF IT HAPPENED AGAIN. THE CONTACT WAS CONCERNED THAT THE VEHICLE COULD CAUSE A CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE.
THE REAR SUSPENSION LEAF PACKS EMIT A LOUD SQUEAKING NOISE WHEN MOVING OVER UNEVEN TERRAIN. THIS HAPPENS AT ALL SPEEDS. THE SUSPENSION SOUNDS LIKE IT IS IN A BIND AND THEN SLIPS. THE SOUND CAN BE DESCRIBED AS A SQUEAKING RATTLE OR A LOUD CHIRP. THE DEALER SERVICE BULLETINS SAY TO GREASE THE COMPONENTS AND NOT TO REPLACE THEM. THE ISSUE IS UNRESOLVED AND COULD LEAD TO A SAFETY ISSUE IF ANY PARTS FAIL.
SAG AND HESITATION WHILE SHIFTING,SEEMS TO GET STUCK OR NOT SURE WHAT GEAR TO BE IN.WHILE MAKING A TURN TRUCK HESITATES NO ACCELERATION AT 20MPH.SERIOUS SAFETY CONCERN ABOUT GETTING REAR ENDED
TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING 65 MPH, THE RPM METER INCREASED FROM 1,000 TO 4,000 AND THE VEHICLE FAILED TO DECELERATE OR ACCELERATE. THE VEHICLE SLOWED DOWN AFTER BEING SHIFTED INTO NEUTRAL AND WAS ABLE TO FUNCTION PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DIAMOND HILLS CHEVROLET BUICK GMC (4545 W RAMSEY ST, BANNING, CA 92220, (866) 220-9099), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 22,000. *TT CONSUMER STATED I SPOKE WITH TIFFANY AT GMC. SHE INFORMED ME THAT THEY WOULD DO NOTHING AND ANY FURTHER TESTS WOULD BE AT MY EXPENSE. THE FIRST TIME IT HAPPENED IT WAS A VERY DANGEROUS SITUATION. I HAD JUST PASSED A CAR ON A 2 LANE HWY (CA 395) WHEN THE ENGINE FROZE. THE CAR I PASSED HAD TO APPLY ITS BRAKES TO KEEP FROM HITTING ME. UPDATED 10/19/18*JB
INTERMITTENT PROBLEM REMOVING IGNITION KEY FROM IGNITION. HAS BEEN TO DEALER ONCE. THEY REPLACED THE SAFETY LOCK SWITCH FOR THE CENTER CONSOLE GEAR SELECTOR. THE LOCK SWITCH IN THE STEERING COLUMN WILL NOT SET, RESULTING IN INABILITY TO REMOVE THE KEY. KEY REMAINS IN ACCESORY POSITION AND WILL EVENTUALLY DRAIN BATTERY>
WHILE DRIVING, THE ENGINE PICKS AND CHOOSES WHEN TO SPEED UP. I PRESS THE GAS PEDDLE DOWN AND HAVE TO WAIT A FEW SECONDS BEFORE THE VEHICLE RESPONDS. I HAVE NOTICED THE VEHICLE MAKING SOUNDS LIKE IT IS SPUTTERING ALMOST TO THE POINT TO SEIZING ALL TOGETHER.
MY TRUCK WILL I ENGAGE INTO FOUR WHEEL DRIVE ALL BY ITSELF .ITS BEEN TO THE THE DEALERSHIP NINE TIMES AND I'M FEELING VERY UNCOMFORTABLE DRIVING THIS VEHICLE.IF THIS VEHICLE GOES INTO FOUR WHEEL DRIVE WHILE I'M ON A MAJOR HIGHWAY IT COULD BE UNSAFE TO MY LIFE AND OTHERS THAT ARE DRIVING WITH ME.BUT THE DEALERSHIP IS NOT TAKING THIS PROBLEM VERY SERIOUSLY I THINK.THIS PROBLEM IS THIS GOING ON. REFERENCE NUMBER 11012598
TRANSMISSION DOES NOT MOVE INTO NEXT GEAR WHEN DRIVING 20/25 30/35THIS VEHICLE IS AN ACCIDENT WAITING TO HAPPEN YOU CAN'T PASS ANYONE ALSO IT YOU CAN'T MERGE ON HIGHWAY SAFELY YOU MUST DRIVE VEHICLE IN A ADJUSTED MANNER
TRANSMISSION HUNTS FOR GEAR WHEN TRYING TO ACCELERATE 25-40 MPH WHEN TRANSMISSION TEMP IS 120 DEGREES AND HIGHER IN SLOW AND GO DRIVING. LEADS TO DANGEROUS SITUATION BECAUSE ACCELERATOR PEDAL MUST BE 'STOMPED' ON TO GET TRANSMISSION TO DOWNSHIFT. ESPECIALLY DANGEROUS ON WET ROADS WHEN REAR OF TRUCK CAN SWERVE WHEN ACCELERATING AND IN SLOW AND GO TRAFFIC HAVING TO PUSH HARD ON ACCELERATOR TO GO WHEN MANY CARS AROUND. GM KNOWS OF THE PROBLEM AND PUBLISHES PAPER STATING EXACTLY THE SYMPTOMS AND AND TELL DEALERS NOT TO TAKE FURTHER ACTION OTHER THAN MAKING SOFTWARE UP TO DATE WHICH SOLVES NOTHING. NOT ALL GM TRUCKS AND EVEN CARS OF THIS YEAR ARE AFFECTED BUT YEARS BEFORE AND AFTER FOR DECADES HAVE THIS SAME ISSUE AS FOUND ON INTERNET FORUMS. CHANGING TO DIFFERENT TRANSMISSION FLUIDS AND EVEN CHANGING TORQUE CONVERTORS HAS BEEN DONE IN THE PAST BUT FOR 2015/2016 NO REMEDY IS OFFERED. THIS HAS BEEN GOING ON 1.5 YEARS SINCE NEW AND GETTING WORSE. BECAUSE OF LACK OF OUT OF SERVICE DAYS I DON'T THINK LEMON LAW APPLIES
SLOW AND GO DRIVING 20-40MPH AFTER COASTING AND TRYING TO ACCELERATE AGAIN THE TRANSMISSION BUCKS HESITATES TRYING TO FIND A LOWER GEAR. IT CAN'T DECIDE WHICH GEAR TO GO INTO AND JUST SPUTTERS AND CHUGS UNTIL I PUSH THE ACCELERATOR 1/2 WAY DOWN OR MORE THE FINDS ITS GEAR AND ROCKETS OFF. THIS TYPE OF DRIVING NOT SAFE AT ALL. THIS HAPPENS ALL THE TIME SINCE PRACTICALLY NEW. GM CLAIMS ITS NORMAL. BULLETINS TO NOT FIX ANYTHING EXCEPT UPDATE THE SOFTWARE. THAT DOESN'T ACCOMPLISH ANYTHING. THIS IS A KNOWN GM ISSUE WITH COLORADOS AND CANYONS AND GM CHANGED TRANSMISSIONS FOLLOWING YEARS AND NO SUPPORT FOR 2015-16
TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. ALSO, THE VEHICLE DECELERATED ON ITS OWN. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (TWIN CITY BUICK GMC, 3046 ALCOA HWY, ALCOA, TN 37701) WHERE NOTHING WAS DONE AND THE CONTACT WAS INFORMED THAT THE ISSUE WAS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-462-8782 AND STATED THAT THEY WOULD PASS THE ISSUE ON TO THE SENIOR MANAGER. CASE NUMBER: H3455690739 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
TL* THE CONTACT OWNS A 2016 GMC CANYON. ON SEVERAL OCCASIONS, WHILE DRIVING, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WOULD THEN SHIFT INTO GEAR EXTREMELY HARD. THE VEHICLE WAS TAKEN TO RIMROCK GMC CADILLAC (LOCATED AT 840 SHILOH ROAD, BILLINGS, MT 59106 (406) 651-5000) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,635.
DRIVING IN LEFT LANE ON US 1 SOUTH BOUND IN SOUTH BRUNSWICK, NJ AT THE SPEED LIMIT. HEARD SOUND LIKE A BACKFIRE OR SHOTGUN GO OFF. DASH BOARD SHOWED LOSS OF TIRE PRESSURE RIGHT REAR TIRE. PULLED OVER INTO EMPTY PARKING LOT. SIDEWALL HAD EXPLODED. TIRES HAD RECENTLY BEEN ROTATED BY DEALER. ALL TIRE PRESSURES WERE SET TO 35 PSI. TIRES HAVE APPROX 6,600 MILE USE. VEH. NOT DRIVEN MUCH AS I AM RETIRED. THESE ARE OEM GOODYEAR 265/60R18 TIRES.
TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING VARIOUS SPEEDS, THE POWER TRAIN AUTOMATICALLY SHIFTED TO 4WD AND THE SERVICE 4WD WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (SOUTHERN GMC GREENBRIER LOCATED AT 1300 S MILITARY HWY, CHESAPEAKE, VA 23320; (757) 424-6380) WHERE IT WAS DIAGNOSED THAT THE 4WD ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AFTER A FEW DAYS. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THEY REPROGRAMMED THE COMPUTER. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AFTER A FEW DAYS. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AFTER A FEW DAYS. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE CONNECTOR KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AFTER A FEW DAYS. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-462-8782 AND ASKED THE CONTACT TO CALL THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 6,883.
UNPREDICTABLE ACCELERATION LIMITS DRIVERS ABILITY TO SAFELY MERGE WITH TRAFFIC OR CHANGE LANES. VEHICLE CAN TAKE UP TO 3 SECONDS TO BEGIN ACCELERATION AFTER GAS PEDAL IS PRESSED AND THEN CAN SURGE UNPREDICTABLY. I HAVE SEEN THIS ISSUE REPORTED IN GMC FORUMS BY OTHERS. GMC SAYS THERE IS NOTHING WRONG.
TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE THE VEHICLE WAS STATIONARY, WITH THE BRAKE PEDAL DEPRESSED, THE RPMS SUDDENLY INCREASED AND THE VEHICLE ERRONEOUSLY ATTEMPTED TO DRIVE FORWARD. ALSO, WHILE DECELERATING FROM APPROXIMATELY 15 TO 20 MPH, THE VEHICLE SHOOK AND SHUTTERED WHEN DEPRESSING THE ACCELERATOR PEDAL AND WOULD NOT ACCELERATE AS NORMAL. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 1,000.
TRANSMISSION SEEMS TO BE CONFUSED. IT WILL HESITATE DURING ACCELERATION AND SHIFT UP AND DOWN WHILE COASTING. MOST SLUGGISH SHIFTING OCCURS DURING LOWER SPEEDS. IT ALSO HAS A HABIT OF DOWNSHIFT TO LOW GEAR WHILE COASTING DOWNHILL. ALWAYS SEEMS TO BE FIGHTING WITH ITSELF!
I PURCHASED A GM 2016 CANYON IN OCTOBER, 2016 AND HAD DRIVEN IT NEARLY SIX MONTHS WHEN THE EVENT DECRIBED HERE OCCURRED. UP UNTIL APRIL 16, 2017, I HAD HAD NO PROBLEMS WITH THE TRUCK. HOWEVER, ON EASTER SUNDAY AFTERNOON, WHILE ATTEMPTING TO SLOW MY CANYON DOWN AND PREPARING TO STOP AT A STOP LIGHT, THE ENGINE SEEMED TO GO FORWARD OF IT'S OWN VOLITION AND THE TRUCK DID NOT RESPOND TO MY EFFORTS TO BRING IT TO A COMPLETE STOP. CONSEQUENTLY, MY VEHICLE STRUCK THE VEHICLE IMMEDIATELY IN FRONT OF IT. A SUBSEQUENT INTERNET SEARCH REVEALED THAT A TECHNICAL SAFETY BULLETIN ISSUED BY GM IN SEPTEMBER OF 2016 DESCRIBED THIS EVENT AS HAVING OCCURRED TO 2016 CANYON DIESEL ENGINES. MY VEHICLE HAS A GASOLINE ENGINE; NONETHELESS THE CONDITION WAS DESCRIBED IN THE BULLETIN (TSB 16-NA-276) AS: "SOME CUSTOMERS MAY COMMENT ON A SHUDDER AT LOW SPEEDS, AN IDLE SURGE WHEN STOPPED OR APPROACHING A STOP." THIS IDLE SURGE DESCRIBES EXACTLY WHAT HAPPENED TO MY VEHICLE AS I WAS ATTEMPTING TO SLOW DOWN AND STOP AT A RED LIGHT. ALTHOUGH THERE WAS NO DAMAGE DONE TO MY VEHICLE, THE OFFICER WHO INVESTIGATED THE ACCIDENT WOULD NOT LET US DRIVE OUR VEHICLE UNTIL IT HAD BEEN EXAMINED AND EVALUATED BY OUR LOCAL GM SERVICE DEPARTMENT. THE SERVICE PERSONNEL ADAMANTLY MAINTAINED THEN (AND NOW) THAT THE ACCIDENT DID NOT HAPPEN AS I DESCRIBED IT. I HAD TO CONTACT GMC CUSTOMER CARE CENTER TO HAVE 15 MINUTES WORTH OF DIAGNOSTICS DONE PER COMPUTER, ESP THE ENGINE CONTROL MODULE. THE TSB STATES: "IF YOU ENCOUNTER A VEHIC
RODENTS ARE EATING THE WIRING IN MY NEW TRUCK. I'VE DRIVEN A NISSAN TRUCK FOR 18 YEARS WITH ZERO ISSUES WITH RODENTS. I PURCHASED THE NEW CANYON IN JULY OF 2016, AND WITHIN 6 MONTHS, ENTIRE WIRING HARNESSES WITH 7 WIRES ARE CHEWED COMPLETELY THROUGH. THE DEALER REFUSES TO COVER DAMAGE UNDER WARRANTY.
I PURCHASED A 2016 GMC CANYON IN JULY 2016. I NOTICED HESITATION WHEN I ACCELERATE, ESPECIALLY WHEN IN TRAFFIC, GOING UPHILL OR ROUNDING CORNER. I RESEARCHED MANY FORUMS AND FOUND THE TRANSMISSION HAS A LEARNING PERIOD WHERE IT DOES THIS AND ADAPTS TO YOUR DRIVING, NORMALLY WITHIN THE FIRST 1000 MILES. HOWEVER, IT HAS BEEN 13,000 MILES LATER AND ALMOST A YEAR, AND IT CONTINUES TO HAVE THIS HESITATION AS BAD IF NOT WORSE THAN IT DID INITIALLY. GMC HAS CHECKED IT OUT, GAVE IT A TEST DRIVE AND SAID IT SHOWS NO CODES SO THEY OFFER NO HELP. ALL OF MY PASSENGERS NOTICE THIS HESITATION WHEN IT HAPPENS. THE BEST WAY TO DESCRIBE THIS HESITATION IS WHEN YOU PUSH THE GAS, THE TRUCK ACTS LIKE IT DOESN'T WANT TO GO AND IT BECOMES SHAKEY. IN SITUATIONS WHERE I'M MERGING ONTO TRAFFIC, THIS COULD BE DANGEROUS, AS I HAVE HAD TO FLOOR IT TO MAKE IT ACCELERATE. FOR A NEW VEHICLE, THIS IS UNACCEPTABLE AND I FELT SAFER IN MY 2001 SIERRA THAN I DO IN THIS. THE FACT THAT GMC WILL NOT OFFER ANY WAY TO FIX THIS ADDS TO THE FRUSTRATION. NO MATTER WHAT THEY SAY, IT IS NOT NORMAL FOR A VEHICLE TO DO THIS.
THE TRANSMISSION DOES NOT SHIFT PROPERLY, WHEN YOU SLOW DOWN FROM APPROX 40 TO 20 THEN STEP ON THE GAS THE TRUCK HAS A LONG HESITATION. IT IS VERY UNSAFE AND IS GOING TO CAUSE AN ACCIDENT. THE TRUCK WANTS TO STALL OUT UNLESS YOU FLOOR IT.
REAR WINDOW DEFROSTER ON PASSENGER SIDE OF SLIDING REAR WINDOWS DOES NOT WORK. MANY COMPLAINTS ONLINE OF SAME PROBLEM.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2016 GMC Canyon → · Every Canyon year → · How the figures are calculated →