2009 GMC Acadia complaints

RUST ON SEAT HINGES ON FRONT DRIVER SIDE, FRONT PASSENGER SIDE. WILL THE SURFACE RUST EATS INTO THE METAL HINGES AND FAIL TO HOLD PASSENGER IN CASE THERE IS A COLLISION? *TR

POWER STEERING FAILS AT LOW RPM. ENGAGES ABOVE 1500 RPM. *TR

THE HEADLIGHT WENT OUT AND GMC QUOTED ME AT APPROXIMATELY $120 TO REPLACE. HUSBAND ATTEMPTED TO REPLACE IT BUT YOU HAD TO TAKE OFF THE WHEEL IN ORDER TO GET TO THE ACTUAL LIGHT. I GAVE GMC THE GO AHEAD TO REPLACE AND THEY CALLED ME BACK AND TOLD ME THAT THE WIRING HAD MELTED AND THAT IT WOULD NOW BE OVER $300 TO DO IT. I TOLD THEM NO AND MADE A COMPLAINT. THEY CALLED ME A FEW DAYS LATER TELLING ME THEY WOULD DO IT BUT I HAD TO PAY $50 DEDUCTIBLE (ASSUMING THEY WENT THROUGH SOME TYPE OF WARRANTY). IT EVENTUALLY BECAME A RECALL AND I AM NOW LOOKING INTO GETTING REIMBURSED FOR MY $50. NOTICED MY CAR STARTED OVER HEATING AND TOOK IT INTO A MECHANIC FRIEND, LET US KNOW THAT THE WATER PUMP NEEDED TO BE REPLACED THIS WAS AT APPROX 45,000 MILES. I DID MY RESEARCH AND THE GMC WARRANTY COVERED THE COST. AT APPROXIMATELY 56-57,000 MILES THE CAR STARTED MAKING A WHINING NOISE WHEN DRIVEN SLOW OR FIRST THING IN THE MORNING WHEN IT WAS COLD. TOOK IT IN TO GMC TO GET IT CHECKED OUT AND IT TURNS OUT THAT THE STEERING RACK HAD A LEAK ON EACH SIDE OF THE WHEELS AND PINIONS, AND POWER STEERING PUMP NEEDED TO BE REPLACED. QUOTE ALMOST $1500 DOLLARS. I COULD NOT AFFORD THAT PRICE SO TOOK IT BACK TO MY MECHANIC TO SEE IF IT WOULD BE CHEAPER. HE ENDED UP REPLACING THE PINIONS AND RACK BUT SAID THE PUMP DID NOT NEED TO BE REPLACED AND ENDED PAYING $600 OUT OF POCKET. I'M HOPING THAT GMC WILL SEE THAT MANY OF US ARE HAVING THE SAME PROBLEM AND WILL MAKE IT A RECALL. I WILL NOT BE BUYING ANYMORE GMC V

TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT HEARD A SQUEAKING SOUND COMING FROM THE STEERING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED TO THE CONTACT THAT THE RACK AND PINION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. UPDATED 02/01/12 *BF THE CONSUMER STATED THE PROBLEM HAS BECOME MORE INTENSE AND THE RUBBING NOISE IS MORE PRONOUNCED, THE STEERING WHEEL MADE A NOTICEABLE CLICK WHEN RETURNING TO NEUTRAL FROM BOTH THE LEFT AND THE RIGHT AT SLOW SPEEDS. THE CONSUMER STATED THE POWER STEERING PUMP HAS BEEN REPLACED THREE TIMES. THE CONSUMER ALSO STATED HE WOULD BE HAVING THE STEERING RACK AND PINION GEAR BOX REPLACED. UPDATED 02/08/12

THE DRIVER SIDE LOW BEAM HEADLIGHT WENT OUT. WHEN REPLACING THE LIGHT BULB FOUND THAT THE WIRING CONNECTOR WAS PARTIALLY MELTED AND ONE OF THE WIRES WAS HANGING OUT. THE INSULATION ON THAT WIRE WAS ALSO MELTED OFF SO BARE WIRE WAS EXPOSED. THE ORIGINAL BULB ALSO HAD A BURNT SPOT WHERE THE CONNECTOR ATTACHES. *TR

DRIVER SIDE LOW BEAM HEADLIGHT BULB WENT OUT. PURCHASED BULB TO REPLACE MYSELF, BUT DISCOVERED HARNESS WAS BURNT. I THEN TOOK TO SHOP TO HAVE HARNESS REPLACED. THEY TOLD ME IT LOOKED LIKE SOMETHING THAT SHOULD BE A RECALL AND TOLD ME TO REPORT AND KEEP RECEIPT OF COST TO REPLACE. NOW I AM CONCERNED ABOUT THE LEFT BULB AND WONDER IF I SHOULD GO AHEAD AND PAY AGAIN TO GET THAT REPLACED FOR SAFETY PRECAUTION. *TR

WIRING HARNESS TO PASSENGER SIDE LOW BEAM HEADLIGHT IS DEFECTIVE. THOUGHT BULB WAS OUT BUT AFTER INSPECTION FOUND THE WIRING HARNESS PLUG HAD COMPLETELY MELTED WHERE PLUGGED INTO BULB. ONE WIRE WAS JUST HANGING AND COULD SEE BURN MARKS WHERE IT HAD BEEN ARCING AS IT BOUNCED AROUND. COULD DEFINITELY HAVE CAUSED MUCH BIGGER PROBLEMS THAN DRIVING WITH ONE HEADLIGHT I.E. FIRE, SHORTING WHOLE ELECTRICAL SYSTEM, AND ON AND ON. THIS IS A VERY BIG SAFETY CONCERN. THESE WERE THE OEM HEADLIGHTS NOT AFTERMARKET BULBS THAT PULL MORE CURRENT SO SHOULD NOT HAVE MELTED THE HARNESS PLUG. *TT

AT APPROXIMATELY 38,000 MILES ON OUR ACADIA, THE PASSENGER HEADLIGHT APPEARED TO FAIL. UPON RECONNECTING THE HEADLIGHT, I FOUND IT WOULD WORK INTERMITTENTLY. UPON FURTHER INSPECTION, I FOUND THE WIRING CONNECTOR TO THE LOW BEAM BULB TO BE MELTED AND CRACKED. THIS APPEARS TO BE A VERY COMMON PROBLEM AS I AM A MEMBER OF AN ONLINE COMMUNITY AT WWW.ACADIAFORUM.NET. MANY OWNERS HAVE REPORTED THIS SAME ISSUE AND IT IS ALSO A COMMON ISSUE WITH SISTER VEHICLE SATURN OUTLOOK. AS THESE BULBS CAN FAIL AT ANY TIME I THINK IT WOULD BE IN THE BEST INTERESTS OF THE CONSUMER TO HAVE THESE WIRING HARNESSES REPLACED EITHER IN A RECALL, OR A TSB. WHAT WOULD HAPPEN IF THE BULBS FAILED AT NIGHT WHILE NEGOTIATING A CURVE? REPLACING THE HARNESS IS A HUGE EXPENSE TO THE OWNER IF THEIR VEHICLE IS NO LONGER COVERED UNDER WARRANTY. THIS IS A SUBSTANDARD PART AND A HUGE SAFETY HAZARD. PLEASE HELP. *TR

AS PER DEALER SUV NEEDS A NEW STEERING RACK AND A NEW STEERING PUMP, SEATBELT RETRACTOR NOT FUNCTIONING SO AIRBAG NOT WORKING-TO FIX ITEMS APPROX $2000 THIS IS A 2009 WITH 75000 MILES AND SHOULD NOT NEED THIS TYPE OF REPAIR. *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE ENGINE POWER REDUCED MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL AS SMOKE AND FIRE EMITTED FROM THE EXHAUST PIPE. THE FIRE DEPARTMENT WAS NOT CONTACTED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT TWO FUEL INJECTORS WERE STUCK, WHICH RESULTED IN THE FUEL LINES AND ENGINE TO BECOME FLOODED. THE DEALER STATED THAT IN ORDER TO REPAIR THE PROBLEM THE FUEL LINES, CATALYTIC CONVERTER, OIL AND OIL FILTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO COVERED ALL COSTS OF REPAIRS TO THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 23,500 AND THE CURRENT MILEAGE WAS 24,500.

FIRST PROBLEM WAS THE TIMING CHAINS NEEDING TO BE REPLACED AT 18000 MILES. AFTER THAT REPAIR WAS MADE THE GAS MILEAGE WAS AVERAGING 11 MPG. IT WAS A ONE YEAR OLD CAR! AFTER THAT, IT WAS A MULTITUDE OF PROBLEMS. STEERING RACK/POWER STEERING REPLACED AND 'FIXED', ELECTRIC STABILITRAK LIGHTS GOING ON AND OFF, DVD PLAYER NOT PLAYING PROPERLY. ALL THINGS THE DEALER HAD SAID THEY FIXED (AFTER THEY WHISPERED THAT I SHOULD NOT HAVE BOUGHT AN AMERICAN CAR.) NOW THE TRANSMISSION IS ACTING UP. ROLLING DOWN AN INCLINE WHEN I WAS TRYING TO BACK OUT OF A PARKING SPOT. THE DEALER TOLD ME IT WAS FINE AND THEY COULD NOT DUPLICATE THE ISSUES I WAS HAVING. I'VE WRITTEN TWO LETTERS TO GM CORPORATE TO COMPLAIN ABOUT THE SUB-STANDARD VEHICLE. THEY WERE HELPLESS AND WILL NOT ASSIST IN ANY REPLACEMENT OF THE CAR. THEY EVEN TOLD ME THAT THIS WOULD BE A DIFFICULT CAR TO TRADE IN CONSIDERING THE PROBLEMS I HAVE HAD WITH IT. WHO IS KIDDING WHO? I WOULD NEVER RECOMMEND THIS CAR AND HATE TO CONTINUALLY PUT MY FAMILY IN IT .IT IS UNSAFE. PERIOD. *TR

EXTERIOR LIGHTING- DRIVERS SIDE HEADLIGHT NOT FUNCTIONING. FOUND BURNT WIRING HARNESS AND CONNECTOR. *TR

TL* THE CONTACT OWNS A 2009 GMC ARCADIA. THE CONTACT STATED THAT THE WIRING FOR THE EXTERIOR LIGHT MELTED AND WOULD NO LONGER ACTIVATE, MAKING IT DIFFICULT TO SEE AT NIGHT. THE DEALER WAS IN THE PROCESS OF REPAIRING THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 53,000. THE VIN WAS UNAVAILABLE.

I BOUGHT THE ACADIA NEW IN 2009 . AT 15K MILES CD PLAYER TURNS ON AT NIGHT BY ITSELF AND RUNS BATTERY COMPLETELY DOWN HAD TO GO BUY A BATTERY CHARGER TO GET THE CAR STARTED YOU CAN'T MOVE THE CAR WHEN THE BATTERY IS DEAD, A RE PROGRAM FIXED THE CD PLAYER. 35-40K MILES DVD PLAYER WILL NOT WORK, RE PROGRAM DID NOT WORK, DEALER REPLACED DVD PLAYER. 40K MILES WATER PUMP WENT OUT, 40 K MILES WHEEL ALIGNMENT WENT OUT AND WORE THE FRONT TIRES TO THE CORD, NO MENTION OF COMPENSATION FOR TWO NEW TIRES AT A COST OF $500.00. 10K MILES FURTHER ANOTHER SET OF TIRES HAD TO BE REPLACED AT THE SAME COST, THIS IS AFTER DEALER WHEEL ALIGNMENT,5 K MILES MORE AND THE ALIGNMENT HAD TO PERFORMED AGAIN. JUST CHECKED AGAIN AT 5 K MILES MORE AND TIRES ARE STARTING TO FEATHER AGAIN. AT 60K MILES ONE OF THE DRIVING LIGHTS WENT OUT. THE DEALER WANTS OVER $100.00 TO REPLACE THE BULB, SEEMS AS THOUGH THE FRONT END NEEDS TO COME OFF TO REPLACE A LIGHTBULB THAT USED TO COST A FEW DOLLARS. THE PAINT HAS STARTED TO PEEL OFF THE BUTTONS THAT CONTROL THE AIR CONDITIONER FAN. THE GAS MILEAGE IS NOT AS ADVERTISED. I WAS TOLD THAT AFTER 10K MILES IT WOULD GET BETTER, THAT WAS 50 K MILES A GO. OVER ALL THIS CAR IS A REAL EXPENSIVE PILE OF CRAP. I WOULD NOT RECOMMEND THE ACADIA TO ANY ONE. *TR

POWER STEERING WENT IN VEHICLE GOING AROUND A TURN. ALMOST HIT A TREE. COMPLAINED TO GMC ABOUT THE DANGER AND THEY DID NOTHING. I HAVE TWO SMALL CHILDREN AND BOUGHT THIS FOR SAFETY. I DO NOT FEEL SAFE IN THIS VEHICLE ANYMORE! THIS HAS HAPPENED TO SEVERAL OTHER 2009 ACADIA OWNERS AS WELL. GMC KNOWS ABOUT IT, BUT HAS NOT RECALLED THE VEHICLE OR LET PEOPLE KNOW THE DANGERS OF THIS.

2009 GMC ACADIA; STEERING RACK FAILURE. THIS IS THE THIRD FAILURE SINCE TAKING DELIVERY OF THE VEHICLE IN JANUARY 2009. DEALER WILL REPAIR UNDER WARRANTY HOWEVER, THE REPLACEMENT PARTS ARE CLEARLY NOT FIXING THE PROBLEM. POSSIBLE LOSS OF VEHICLE CONTROL WHEN THE RACK FAILS COMPLETELY AND SUDDENLY. MORE OFTEN, THE RACK WILL LEAK INTERNALLY GIVING OWNER "TIME" TO REPAIR. NHTSA NEEDS TO INVESTIGATE AS THE CARS AFFECTED ARE NUMEROUS. THEY INCLUDE THE ACADIA, THE SATURN OUTLOOK, BUICK ENCLAVE AND A SIMILAR CHEVROLET MODEL (LAMBDA CHASSIS) THAT UTILIZES THE SAME COMPONENT. ADDITIONALLY, WHAT HAPPENS TO CONSUMERS ONCE THE WARRANTY EXPIRES AND THE REPEATED FAILURE OCCURS ONCE AGAIN? THIS IS MY THIRD FAILURE IN ONLY 32,500 MILES. *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT WAS OPERATING THE AUTOMATIC LIFTGATE WHEN IT SUDDENLY SLAMMED DOWN ONTO THE CONTACT AND WOULD NOT LIFT BACK UP. SHE RECEIVED MINOR INJURIES TO HER ARM. THE DEALER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED FOR INSPECTION AND POSSIBLE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 28,500. THE VIN WAS UNAVAILABLE.

DRIVERS SIDE HEADLIGHT NOT FUNCTIONING. FOUND BURNT WIRING HARNESS AND CONNECTOR. *TR

TL*THE CONTACT OWNS A 2009 GMC ACADIA. WHILE THE VEHICLE WAS PARKED AN OCCUPANT WAS STANDING UNDERNEATH THE LIFT GATE AND THE DOOR SUDDENLY BEGAN TO CLOSE ON ITS OWN. THE OCCUPANT SUSTAINED SCRATCHES TO HER HAND AND WAS ABLE TO AVOID BEING STRUCK. THE CONTACT STATED THERE WAS A SAFETY FEATURE FOR THE LIFT GATE TO OPEN AUTOMATICALLY IF SOMETHING WAS UNDERNEATH IT WHILE IT WAS CLOSING BUT IT DID NOT FUNCTION. THE CONTACT ALSO STATED WHEN THE LIFT GATE OPENED HALFWAY IT AUTOMATICALLY BEGAN TO CLOSE. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 30,894.

POWER STEERING STOPPED WORKING WHILE TURNING AT RED LIGHT IF YOU REV UP ENGINE YOU CAN TURN AT IDLE NO POWER STEERING PUMP JERKS AND SPITS FLUID OUT ORDERED NEW PUMP CALL GM THEY SAY THEY KNOW BUT ITS NOT THERE PROBLEM WHEN ARE GOING TO FIX THERE PROBLEM WHEN SOME ONE GETS KILLED THIS VEHICLE ONLY HAS 43,000 ON IT. *TR

I OWN A 2009 GMC ACADIA FWD SLT-1, THE VEHICLE WAS PURCHASED NEW. WE HAD MINOR ISSUES WITH THE VEHICLE AND UNTIL RECENTLY, WERE VERY SATISFIED WITH THE BUILD QUALITY, PERFORMANCE, AND THE VEHICLE OVERALL. WHILE EN-ROUTE TO PICK UP OUR KIDS, THE POWER STEERING APPEARED STIFF. THERE WAS NO POWER ASSIST OF THE STEERING AT LOW / IDLE ENGINE SPEEDS, WHICH MADE SLOW MANEUVERING EXTREMELY DIFFICULT, IF NOT IMPOSSIBLE. THE PERFORMANCE OF THE POWER STEERING BECAME WORSE AND WORSE, TO THE POINT WHERE MY WIFE FELT UNSAFE DRIVING THE VEHICLE. SHE WAS UNCOMFORTABLE TURNING AT INTERSECTIONS, AND MANEUVERING IN SLOW-SPEED CONDITIONS SUCH AS PARKING LOTS. WE IMMEDIATELY SCHEDULED A SERVICE APPOINTMENT WITH OUR LOCAL DEALERSHIP. THE SERVICE TEAM ADVISED US THAT THE STEERING PUMP NEEDED TO BE REPLACED. THE DEALERSHIP DECLINED TO REPAIR THE VEHICLE AT THEIR COST BECAUSE IT WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS PURCHASED ON 9/30/2008; IT IS ONLY TWO AND HALF YEARS NEW WITH 46,491 MILES. IT IS DISAPPOINTING THAT THE VEHICLE WOULD REQUIRE SUCH A REPAIR. YOU MAY OR MAY NOT BE AWARE THAT THIS DEFECT WITH THE POWER STEERING PUMP IS BEING REPORTED BY MANY ACADIA OWNERS. IN ADDITION, THERE IS AN ISSUE WITH THE STEERING RACK THAT WAS DOCUMENTED IN A SERVICE BULLETIN. WE INFORMED THE SERVICE AREA OF THE UNUSUAL NOISES BUT THEY STATED THAT THERE IS NO CLEAR CONNECTION WITH THIS REPAIR. AT THIS TIME, THEY RECOMMENDED REPLACING THE STEERING PUMP AT A COST OF $522.16. THIS IS CLEARLY A DESIGN/MANUFAC

I BELIEVE I HAVE SOME TYPE OF ELECTRICAL ISSUE. I STARTED TESTING DIFFERENT PARTS OF THE DASHBOARD LIGHTS SUCH AS THE DRIVER SEATBELT. I PURPOSELY DROVE SEVERAL MILES IN MY NEIGHBORHOOD WITH THE SEATBELT OVER ME, BUT NOT ENGAGED AND THE LIGHT DID NOT COME ON. MY AIRBAG SERVICE LIGHT CAME ONE FOR SERVICE, THEY SERVICED IT, IT CAME BACK ON, THEY REPLACED A SEATBELT COMPONENT, THE LIGHT WAS OFF, BUT CAME BACK ON, THEY DID ANOTHER REPLACEMENT AND THE LIGHT IS NOW OFF. MY FRONTEND WAS MAKING FUNNY NOISE WHEN MAKING TURNS, THEY REPLACED MY RACK AND PINION. MY SERVICE STABILITRAK LIGHT, SERVICE TRACTION CONTROL LIGHT CAME ONE, THEY FIXED IT, THEY CAME ON AGAIN, THEY KEPT MY VEHICLE FOR A DAY AND FIXED IT. THEY ARE BACK ON AGAIN ALONG WITH THE ABS LIGHT AND NOW I'M TOLD THAT I PROBABLY NEED A BREAK JOB. BREAKS WERE NOT MENTIONED THE OTHER TIMES. MY ELECTRONIC KEY PAD DETERIORATED AND NO LONGER WORKS, THEY SAID IT WAS USER HANDLING, MY OTHER KEY PAD IS NOT MALFUNCTIONING, YOU CAN SEE WERE THE PAD IS BEGINING TO SINK IN, BUT THEY SAID IT'S MY HANDLING. THE CASE IS CHIPPED AND THE CHIPPING HAS OCCURRED IN THE SAME PLACE ON BOTH KEY PADS. MY MIDDLE SEAT PASSENGER SIDE CASE CAME APART TWICE, EACH TIME THEY FIXED IT, IT'S NOW BROKEN, AND I WAS TOLD THEY DON'T REPAIR BROKEN PARTS. I AM STILL UNDER THE BUMPER TO BUMPER WARRANTY, BUT GMC WILL NOT REPLACE MY KEY PADS, AND THE SERVICE TECH SAYS HE WILL TRY REALLY HARD TO GET MY SEAT COVERED. THE TINT ON MY WINDOWS HAVE BEEN REPLACED THREE TIMES

THE BATTERY HAS DIED THREE DIFFERENT TIMES AFTER BEING DRIVEN THE NIGHT PRIOR. I HAVE TAKEN IT INTO THE SHOP ONCE WHERE THEY SAID NOTHING WAS WRONG, BUT THE BATTERY WAS LOW, THEY CHARGED IT. THE SECOND TIME (A WEEK LATER) I WAS TOLD THE BATTERY COULD NOT KEEP A CHARGE SO THEY GAVE ME A NEW ONE. NOW THREE MONTHS LATER, IT DIES AGAIN. WAITING TO HEAR WHAT THEY ARE GOING TO DO NOW. I CAN'T IMAGINE A CAR THAT IS A YEAR OLD CAN GO THROUGH TWO BATTERIES, NEEDING A THIRD.

POWER DOOR LOCKS INOPERATIVE AFTER SHIFTING INTO PARK INTERMITTENTLY. LOCKING OCCUPANTS INSIDE OF VEHICLE. VEHICLE HAS BEEN REPAIRED THREE TIMES WHERE IT WAS PURCHASED FOR THIS SAFETY ISSUE. AFTER SHUTTING VEHICLE OFF, ISSUE RESETS ITSELF WITH PROPER POWER DOOR LOCKS OPERATION. *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT WAS REVERSING FROM A RESIDENTIAL DRIVEWAY ON A STEEP INCLINE WITH THE ACCELERATOR PEDAL LIGHTLY DEPRESSED WHEN THE VEHICLE ABNORMALLY BEGAN TO ROLL BACKWARD. THE VEHICLE INDEPENDENTLY ROLLED APPROXIMATELY TEN FEET. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE DEALER WAS ABLE TO DUPLICATE THE FAILURE BUT WAS UNABLE TO PROVIDE A REMEDY. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS SAFE TO DRIVE BACK TO HIS RESIDENCE WHICH WAS 1,000 MILES AWAY. THE VEHICLE WAS TAKEN TO A SECOND DEALER CLOSER TO HIS RESIDENCE BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE DEALER ADVISED THAT THE VEHICLE WAS OPERATING AS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,144 AND THE CURRENT MILEAGE WAS 26,244.

VEHICLE HAS AUTOMATIC, POWER ASSISTED REAR HATCH BACK DOOR OPENER. WHEN IT OPERATES PROPERLY, THE DOOR CLOSES SLOWLY, USING THE STRUTS FOR DOWNWARD RESISTANCE. NOW HOWEVER, THE HATCH WILL OPEN, BUT THEN ABRUPTLY SHUT, OFTEN WITH GREAT FORCE DUE TO THE WEIGHT OF THE DOOR. THE FORCE IS GREAT ENOUGH TO CAUSE HARM, AND POSSIBLE DEATH TO A SMALL PERSON. THIS IS A FULL SIZED SUV, AND THE REAR HATCH INCLUDES THE DOOR AND GLASS, AND IS VERY HEAVY BY ITSELF. 2ND. ITEM - THIS VEHICLE HAS REMOTE TIRE PRESSURE READINGS AND DISPLAYS A WARNING ON THE DASH IF A TIRE PRESSURE GETS TOO LOW. THE PROBLEM IS THE DEVICE DOES NOT REFLECT THE PROPER TIRE, IT WILL INDICATE THE FRONT LEFT TIRE IS TOO LOW, WHEN IN ACTUALITY, IT IS THE REAR LEFT. THUS, THE DEVICE DOES NOT WORK, WHICH WOULD LEAD SOMEONE TO DRIVE AROUND WITH A VERY LOW REAR TIRE, THINKING ALL TIRES WERE FINE, BECAUSE WHEN THEY CHECKED THE FRONT TIRE THAT WAS SHOWN TO BE LOW, IT WAS ACTUALLY OK. THIS NEEDS TO BE CORRECTLY REPORTING THE RIGHT TIRE. *TR

THE HYDRAULICS ON MY TAILGATE FAILED SUDDENLY. I ALWAYS USE THE POWER LIFTGATE TO OPEN MY TAILGATE, BUT THIS TIME WHEN IT REACHED THE TOP, THE TAILGATE SUDDENLY DROPPED SEVERAL INCHES, WHEN THE GAS STRUTS SHOULD HAVE TAKEN OVER THE WEIGHT OF THE TAILGATE. I WAS STANDING UNDER THE TAILGATE AT THE TIME WHEN IT HAPPENED, AND IT HIT ME ON THE HEAD, BEFORE THE POWER LIFTGATE TOOK OVER AGAIN TO CLOSE THE LIFTGATE . IN MANUAL MODE, THE GAS STRUTS DON'T FUNCTION AT ALL NOW. MY VEHICLE IS 21 MONTHS OLD. IT IS BOOKED INTO A DEALERSHIP TO INVESTIGATE THE FAILURE. *TR

OUR 2009 GMC ACADIA, WITH FRONT WHEEL DRIVE, ROLLS BACKWARD WHEN PARKED ON A SLIGHT INCLINE EVEN WHEN THE TRANSMISSION IS IN DRIVE. THIS PAST WEEKEND IT ROLLED BACKWARD HITTING MY HUSBAND WHO WAS WALKING BEHIND THE VEHICLE. HE WASN'T INJURED BUT WE BELIEVE THIS IS A SERIOUS SAFETY ISSUE ESPECIALLY IF CHILDREN ARE INVOLVED. ALSO, THE VEHICLE ROLLS BACKWARD, APPROXIMATELY ONE FOOT IN DISTANCE, AFTER THE VEHICLE WAS PLACED IN PARK AND IS PARKED ON AN INCLINE. THIS ALSO HAPPENED WHEN THE VEHICLE IS STOPPED AT AN INTERSECTION, IN DRIVE, AND WHEN ON AN INCLINE. THIS COULD CAUSE AN ACCIDENT. *TR

I OPENED MY TAILGAGE TODAY, 12/13/09, TO PUT SOME ITEMS INTO MY TRUNK. I LEANED IN TO GET THEM SITUATED & SECURE WHEN SUDDENLY THE LIFTGATE SLAMMED DOWN ON MY LOWER BACK, TRAPPING ME AGAINST THE INSIDE OF MY TRUNK. I WAS UNABLE TO LIFT THE GATE AND HAD TO SLITHER OUT ONTO THE GROUND, AT WHICH POINT THE LIFTGATE COMPLETELY CLOSED. I REOPENED THE LIFTGATE, UNSURE OF WHAT HAD HAPPENED, AND WOOSH! IT SLAMMED SHUT AGAIN. THE LIFTGATE WILL NOT STAY UP, AND CLEARLY THE SENSORS THAT ARE SUPPOSED TO DETECT OBJECTS IMPEDING IT'S CLOSURE ARE NOT WORKING. I HAVE TWO SMALL CHILDREN WHO OFTEN GET ITEMS OUT OF THE TRUNK - SUCH AS JACKETS OR UMBRELLAS - AND IF THIS HAD HAPPENED TO THEM, IT WOULD HAVE BEEN THEIR HEAD OR NECK THAT GOT CAUGHT. I BROUGHT THE CAR INTO LEHMER'S GMC IN CONCORD CA THIS MORNING AFTER VISITING THE DOCTOR WHO LOOKED AT MY SWOLLEN LOWER BACK. THEY TOLD ME SINCE I WISHED TO FILE A CLAIM WITH GMC -- NOT FOR COMPENSATION, SIMPLY TO HAVE OFFICIAL WRITTEN NOTICE THAT THIS IS A DANGEROUS OCCURRENCE -- THAT THEY WOULD NOT REPAIR THE LIFTGATE AND WOULD HAVE TO GIVE IT BACK TO ME STILL DAMAGED AND DANGEROUS. I'M QUITE SURPRISED THAT THEY WOULD RETURN A POTENTIALLY DANGEROUS VEHICLE TO A CUSTOMER. MY LOWER BACK IS CURRENTLY SWOLLEN AND SORE. I'VE CALLED MY DOCTOR'S OFFICE TO REQUEST AN APPOINTMENT FOR TOMORROW MORNING WHEN THEY OPEN AND I WILL BE TAKING THE CAR INTO CONCORD GMC FOR SERVICE. *TR

PURCHASED A NEW 2009 GMC ACADIA, THE NAVIGATION, RADIO AND DVD SYSTEM FAILED. VEHICLE ONLY HAD 405 MILES ON IT. I NOTED THAT THERE WERE 4 ELECTRICAL FAILURES DOCUMENTED IN NHTSA REPORT ON THE ACADIA. THE NAV. RADIO AND DVD ARE POWERED BY THE ELECTRICAL SYSTEM AS IS THE COMPUTER SYSTEM AND FOR THIS REASON I HAVE CONCERN THAT A COMPUTER FAILURE MIGHT OCCUR WHILE DRIVING THE VEHICLE WHICH COULD BE A SERIOUS SAFETY CONCERN. THE VEHICLE WAS TAKEN TO DEALER FOR REPAIR, THEY COULD NOT REPAIR THE FAILED SYSTEM NOR DID THEY EVEN KNOW WHAT WAS WRONG WITH THE SYSTEM. DEALER HAD TO REPLACE THE SYSTEM. NO REASON BY THE DEALER WAS GIVEN AS TO WHY THE NAVIGATION, RADIO AND DVD SYSTEM FAILED. THEY SAID THEY MAY NEVER KNOW WHY IT FAILED. THE FAILED EQUIPMENT WAS TO BE SENT INTO GMC FOR A FAILURE ANALYSIS. *TR

MY CLIENT WAS DRIVING A 2009 GMC ACADIA (ACQUIRED 09-03-2008) ON INTERSTATE 10 NEAR MARRIANA FLORIDA ON 08-08-09 WHEN THE CAR CAUGHT ON FIRE AND BURNED COMPLETELY. MY CLIENT, HER DAUGHTER, ANN AND ANN'S 2 YOUNG BOYS WERE TRAVELING TO A DESTINATION IN FLORIDA. FORTUNATELY ONE OF THE BOYS NEEDED TO GO TO THE BATHROOM SO THEY STOPPED ALONG SIDE THE INTERSTATE. THE CAR BURNED UP IN FRONT OF THEIR EYES. . WE HAVE RECEIVED NO REPORTS OF THE CAUSE YET. I HAVE A LOT OF PHOTOGRAPHS. FORTUNATELY ,NO ONE WAS BURNED - BUT THE CAR AND ALL OF ITS CONTENTS WERE BURNED COMPLETELY. *TR