Page 5 of 7 · complaints 201–250 of 331

2009 GMC Acadia complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Structure › Body › Hatchback/Liftgate1 injured
Filed Jun 19, 201463,280 milesMI

WHILE EMPTYING OUT THE REAR OF THE VEHICLE, THE LIFT GATE PROCEEDED TO DESCEND WHILE I WAS TAKING OUT OUR SUITCASES. I WAS UNAWARE THIS WAS HAPPENING AND MY HAND WAS ON THE RIGHT SIDE OF THE VEHICLE HATCH. THE LIFT GATE DID NOT STOP WHEN IT HIT MY HAND AND I IMMEDIATELY PULLED AWAY FROM IT CATCHING MY FINGER ON THE SHARP SIDE OF THE MECHANISM. IT RIPPED OPEN MY MIDDLE FINGER, CUTTING IT TO THE TENDON, REQUIRING A TRIP TO THE EMERGENCY ROOM. I HAD TO GET ELEVEN STITCHES TO CLOSE THE WOUND AND A TETANUS SHOT. AFTER WE ARRIVED HOME AND INVESTIGATED THE PROBLEM, WE DISCOVERED THE STRUTS ON THE LIFT GATE MUST HAVE BEEN WEAK TO LET THE HATCH DESCEND. THE PROBLEM IS THAT THERE IS NO FAIL SAFE WHEN THIS HAPPENS TO STOP THE DESCENT! MY BROTHER-IN-LAW ALSO GOT CAUGHT AND IT TOOK A GREAT DEAL OF MUSCLE TO PUSH IT UP. WHAT WOULD HAPPEN IF A CHILD GOT CAUGHT IN IT? I HATE TO THINK OF THE OUTCOME. IT WOULD SEEM TO ME THAT THIS DEFAULT WOULD BE A PRIORITY ISSUE TO CONSIDER. THE FAIL SAFE SHOULD WORK NO MATTER WHAT. I AM CONCERNED THIS COULD BE A LIFE THREATENING SITUATION. APPRECIATE ANY COMMENTS YOU MAY HAVE ON THE ABOVE INCIDENT. *TR

Steering
Filed Jun 18, 201490,004 milesMO

THE VEHICLE HAS SLOWLY BECOME HARDER AND HARDER TO STEER AT LOW SPEEDS AND LOW RPM. AFTER SOME RESEARCH, THE POWER STEERING ON THE ACADIA SEEMS TO BE A VERY COMMON PROBLEM THAT HAS NOT BEEN RECALLED. I FEAR THAT IF THIS ISSUE GETS WORSE AND STARTS HAPPENING AT HIGHER SPEEDS, AN ACCIDENT COULD OCCUR. CURRENTLY, THE PROBLEM IS ONLY OBVIOUS AT SPEEDS BETWEEN 0-25 MPH. *TR

Steering
Filed Jun 17, 2014130,000 milesIA

THE POWER STEERING QUITS AT SLOW SPEEDS OR SLOWING DOWN TO MAKE A TURN. BECOMES LIKE A MANUAL STEERING THAT SUDDENLY BECOMES HARD TO TURN THE WHEEL. HAPPENS IN BOTH FORWARD AND REVERSE. MAKES IT DIFFICULT TO GET OUT OF PARKING SPACES. ALSO DIFFICULT TO STAY IN PROPER LANE WHEN MAKING A CORNER TURN, HAVE TO FIGHT THE WHEEL. *TR

Steering
Filed Jun 16, 201458,700 milesIN

INCIDENT (FIRST BIG SYMPTOM): BRAKING AND SLOWING TO YIELD SIGN FROM OFFRAMP/ STEERING FELT AS IF IGNITION TURNED OFF AND CAR BECAME MUCH LESS STABLE IN STEERING WITH A STIFFENING AND RATTLING/TAPPING NOISE SOMEWHERE JUST LEFT TO THE CENTER OF THE STEERING WHEEL. ONCE TRYING TO TURN REALIZED THERE WAS NO POWER, THOUGHT THE ENGINE HAD STOPPED RUNNING AND THEN HITTING THE GAS THE STEERING SUDDENLY POPS BACK INTO ASSIST. THIS IS A VERY UNSETTLING FIRST OCCURRENCE THAT I SEE ON MULTIPLE INTERNET SITES HAS BEEN HAPPENING SINCE AT LEAST 2011 IN MANY DIFFERENT VERSIONS OF THIS CHASSIS. IT WOULD HAVE BEEN NICE TO HAVE KNOWN THIS BEFORE TWO THINGS: 1. BEFORE I HAD MY FOUR DAUGHTERS AND THE NEIGHBORS KID IN MY CAR TO PUT AT RISK OF KILLING THEM ( GM SHAME ON YOU AS YOU THIS PROBLEM EXISTS FOR 4 YEARS) 2. BEFORE THE WARRANTY WAS ONE MONTH OUT OF CONTRACT. THE DEALER STATES THIS IS "UNUSUAL TO THEM', THEY HAVE NOT HEARD OF IT HAPPENING AND DO NOT THINK IT IS UNUSUAL THAT A VEHICLE WITH ONLY 58000 MILES ON IT HAS THE ENTIRE STEERING PUMP, GEAR, AND RACK ASSEMBLY BLOW SEALS. REPAIR COSTS ARE QUOTED AT 2000.00. NEED TO REPLACE RACK, PUMP AND SOMETHING ELSE. ADDITIONALLY, THERE ARE 56 POSTS RELATING TO STEERING ALONE. SOME OF US DRIVING THESE VEHICLES FEEL THAT BEING ABLE TO HAVE A CHANCE OF PILOTING THE CAR SAFELY MAY BE IMPORTANT. I USED TO THINK MY DAD WAS SILLY WHEN HE WOULD SAY SOMETHING IS A POOR DESIGN, BUT DID THE ENGINEERS ACTUALLY DO ANY TESTING ON THESE VEHICLES? DO YOU TEST THE P

Steering
Filed Jun 15, 2014105,000 milesAR

I WAS MAKING A TURN AT A CURVE AND THE STEERING SEEMED TO LOCK UP. I BRAKED HARD TO STOP BEFORE RUNNING OFF ROAD. STEERING WHEEL KICKED AS I TRIED TO STRAIGHTEN THE WHEELS, THEN STARTED WORKING AGAIN. THE STEERING HAS GOTTEN WORSE OVER THE LAST FEW WEEKS MAKING TURNING DIFFICULT AT ALMOST ANY SPEED. IT IS INTERMITTENT AND COMES ESPECIALLY AT SLOWER SPEEDS. I HAVE NOT BEEN ABLE TO GET IT TO THE DEALER YET. *JS

Steering
Filed Jun 14, 201470,623 milesMO

LOSES POWER STEERING AT LOW SPEEDS SUCH AS PULLING OUT OF A PARKING AREA OR ANY TIME LOW SPEED. VERY HARD TO TURN UNTIL YOU ACCELERATE. *JS

Steering
Filed Jun 10, 201472,178 milesNJ

TL * THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND WHEN MAKING A TURN, THE POWER STEERING MALFUNCTIONED MAKING IT EXTREMELY DIFFICULT FOR HER TO MANEUVER THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS A LEAK IN THE POWER STEERING GEAR. AS A RESULT, THE PUMP AND STEERING GEAR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,178 AND THE CURRENT MILEAGE WAS 80,000. UPDATED 08/11/14*LJ

Steering
Filed May 31, 2014NY

ACADIA HAS BECOME INCREASINGLY DIFFICULT TO TURN BOTH LEFT AND RIGHT. MY WIFE CAN'T DRIVE THE CAR ANYMORE BECAUSE SHE CAN'T TURN THE STEERING WHEEL ENOUGH SO THAT SHE CAN PARK AT WORK. REALLY DANGEROUS AND SCARY. *TR

EngineFire
Filed May 28, 2014124,816 milesKS

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE BEGAN TO SHAKE AND FAILED TO ACCELERATE. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THERE WAS A BURNING ODOR PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT ALL THE IGNITION COILS, ENGINE COMPUTER, SPARK PLUGS AND GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 124,816.

Steering
Filed May 28, 201455,134 milesMO

WHILE DRIVING I LOSE POWER STEERING, WHETHER IT'S 10 MILES PER HOUR OR 50 MILES PER HOUR. DIFFICULT TO TURN WHILE DRIVING. IT SEEMS TO HAVE GOTTEN WORSE OVER THE LAST FEW MONTHS AND THE POWER STEERING MAKES A NOISE WHILE MOVING THE STEERING WHEEL. UPON RECOVERY OF THE POWER STEERING, I NEARLY LOSE CONTROL FROM OVERCOMPENSATION FOR TRYING TO TURN THE WHEEL WITH ALL MY STRENGTH. EXTREMELY DANGEROUS AND UNPREDICTABLE. THERE ARE TOO MANY COMPLAINTS WITH GMC AND THE NHTSA TO CONTINUE WITHOUT A RECALL. *TR

Steering
Filed May 27, 201473,000 milesMI

THIS IS AN INTERMITTENT PROBLEM WHERE THE POWER STEERING GOES OUT WHILE THE ENGINE IS AT LOW RPM. TYPICALLY AT LOWER SPEEDS, BUT MAKES IT UNSAFE TO STEER WHEN IT HAPPENS. HOWEVER, IF YOU ARE EXITING A FREEWAY WITH GAS OFF AND ENGINE IDLING IT IS DIFFICULT TO STEER WHEN/IF IT HAPPENS. THIS IS A COMMON PROBLEM FOR THIS VEHICLE AND SAW THAT THERE IS A CLASS ACTION LAWSUIT AGAINST GM FOR THIS. I HOPE THEY GM RECOGNIZES THIS AND TURNS INTO A RECALL AS THIS CAR HAS HAD MANY SAFETY RELATED ISSUES. *TR

Seat Belts
Filed May 24, 2014130,000 milesCA

DRIVER SIDE TENSIONER ASSEMBLY, PART NUMBER 19300368, BROKE FROM MAIN WIRE MESHING HARNESS, EXPOSING THE RETRACTOR BELT ANCHOR PLATE TO BE FREE AND LOSE. THE END BRACKET OF THIS 3 POINT SEAT BELT IS NOT PROPERLY SECURED TO THE MAIN DRIVER SEAT BECAUSE OF PART NUMBER 19300368 BRAKING APART. SEAT BELT IS NOW A 2 POINT HARNESS WITH THE SEAT BELT TONGUE CLIPPING ON THE BUCKLE ON MY RIGHT HIP AREA AND THE PILLAR LOOP OR SEAT BELT ADJUSTER AS THE OTHER HARD POINT, LOCATED ABOVE THE LEFT SHOULDER AREA. OTHER SEAT BELT ISSUE IS LOCATED IN THE SECOND ROW SEAT, PASSENGER SIDE. PART NUMBER IS 19257112 BELT KIT, LEFT SIDE AREA OF THE SEAT WHICH IS NEAR THE LEFT HIP AREA. THE PLASTIC COMPONENT WHICH COVERS THE BUCKLE PREVENTS THE TONGUE, CONNECTED TO THE MAIN HARNESS, FROM RELEASING WHEN PUSHING THE QUICK RELEASE RED COLOR BUTTON. HAD TO BRAKE THE PLASTIC COVER FROM THE BUCKLE IN ORDER TO RELEASE THE TONGUE FREELY. *TR

Steering
Filed May 22, 2014101,000 milesTX

OVER THE LAST YEAR THE TURNING ON MY ACADIA WHILE AT SLOW SPEEDS HAS GOTTEN PROGRESSIVELY WORSE. THIS ESPECIALLY HAPPENS AT LOWER SPEEDS, BUT I HAVE ALWAYS BEEN ABLE TO COMPLETE MY TURN. IN APRIL IT FINALLY GOT WORSE WHERE I NEEDED "BRUTE FORCE" TO MAKE A TURN AND I ALMOST HIT ANOTHER VEHICLE. AT THIS TIME THE AUTOMOBILE IS AN "ACCIDENT" WAITING TO HAPPEN AND I WILL NOT LET MY WIFE OR DAUGHTER DRIVE IT ANYMORE. I HAVE TAKEN THE CAR TO MY MECHANIC AND HE HAS REPLACED THE POWER STEERING PUMP AND RACK AND PINION AND THE PROBLEM STILL CONTINUES!!! HE DOES NOT KNOW WHAT ELSE TO DO! I SEE THAT THERE ARE MANY OTHER OUT THERE HAVING THE EXACT SAME PROBLEM. GM NEEDS TO FIND A SOLUTION TO THE PROBLEM AND FIX IT!! THIS IS A 45K CAR AND THESE TYPES OF PROBLEMS SHOULD NOT EXIST, AND IF THEY DO, THEY SHOULD BE HANDLED BY GM PROMPTLY. I AM PLANNING ON FILING A LAWSUIT AS SOON AS I FIND A LAWYER FAMILIAR WITH THESE GM ISSUES. *TR

Steering
Filed May 20, 201475,000 milesIL

THERE SHOULD BE A RECALL ON THIS CAR!!! WHILE TURNING AT LOW SPEEDS, THE POWER STEERING LOCKS UP.IT IS IMPOSSIBLE TO MUSCLE THE WHEEL. I ALMOST GOT INTO AN ACCIDENT SEVERAL TIMES. THIS HAS HAPPENED MANY TIMES. I CANNOT DRIVE THE CAR ANYMORE AS IT IS VERY DANGEROUS!! THERE ARE SO MANY COMPLAINTS OF THE POWER STEERING LOCKING UP!! WHY ISN'T GMC LOOKING INTO THIS?? DO WE HAVE TO WAIT UNTIL SOMEONE IS SERIOUSLY INJURED OR KILLED? *TR

Steering
Filed May 20, 201499,050 milesWI

REPLACED STEERING PUMP, TWO DAYS LATER REPLACED STEERING PUMP AGAIN. THE ISSUE IS THAT AT ALL INSTANCES OF NO ACCELERATION THE STEERING BECOMES UNCONTROLLABLE. HOWEVER PRESSING THE ACCELERATOR RESTORES POWER STEERING. AT TIMES THERE WAS ALSO CASES WHERE THE STEERING WOULD NOT COOPERATE WHEN ENTERING A FREEWAY WHEN NOT ACCELERATING. *TR

Seat Belts
Filed May 20, 201467,000 milesCA

THIS IS IN REGARDS TO THE CENTER ROW, MIDDLE SEAT BELT. MY 9 YEAR OLD WAS SITTING IN THIS SEAT USING THE SEAT BELT. I WAS DRIVING DOWN A HILL AT ROUGHLY 40 MPH WHEN THE LIGHT AT THE BOTTOM CHANGED SO I STOPPED. MY SON WAS LEANING A LITTLE FORWARD AND THE SEAT BELT LOCKED UP. I TOLD HIM TO LEAN BACK AND IT SHOULD UNLOCK. BUT IT DID NOT, IT KEPT CLICKING LIKE WHEN USING A SEAT BELT FOR A CAR SEAT. AT WHICH POINT HE BECAME STUCK UP AGAINST THE SEAT AND COULDN'T MOVE HIS CHEST. HE STARTED PANICKING SO I HAD TO PULL OVER TO ASSIST HIM. I UNBUCKLED THE SEAT BELT AND LET IT GO IN AND IT LOCKED, COMPLETELY INSIDE THE SEAT. AFTER PUSHING IN WHAT LITTLE SLACK THERE WAS I GOT IT TO RELEASE AND WAS ABLE TO PULL IT OUT, BUT ONLY ABOUT 6 INCHES AND THEN IT LOCKED AGAIN. I THEN HAD TO MOVE MY CHILD TO ANOTHER SEAT WHILE ON THE SIDE OF A BUSY ROAD. THE SEAT BELT HAS REMAINED LOCKED IN THIS POSITION FOR ABOUT 3 WEEKS. I TOOK THE CAR IN LAST WEEK FOR AN OIL CHANGE AND THE RECALL ON THE AIRBAGS SO I ASKED IF THEY COULD LOOK AT THIS TOO. THEY MISQUOTED US ON THE PRICE AND THEN PROCEEDED TO TELL ME THE ONLY WAY TO FIX IT WAS TO TAKE THE WHOLE SEAT APART AND IT WOULD COST ROUGHLY $400.00 AND INSISTED THERE WOULD BE NO WAY FOR THIS TO BE FOR A RECALL, AS THEY DIDN'T SEE IT AS A SAFETY CONCERN. I HAVE TO ADAMANTLY DISAGREE. A SEAT BELT LOCKING AND NOT LOCKING COULD BE A VERY DANGEROUS THING IN AN ACCIDENT, OR EVEN IN A SUDDEN STOP. *TR

Power Train
Filed May 16, 2014GA

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WOULD JERK VIOLENTLY INTERMITTENTLY. THE CONTACT NOTICED THAT THERE WAS WATER LEAKING FROM UNDERNEATH THE VEHICLE. ADDITIONALLY, THE POWER STEERING ASSIST WOULD SPORADICALLY SEIZE ACCOMPANIED BY AN ABNORMAL NOISE WHEN COMPLETING A TURN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE WATER PUMP AND IGNITION COIL NEEDED TO BE REPLACED. AN UNKNOWN REPAIR WAS MADE TO THE STEERING COMPONENT TO RECTIFY THE FAILURE. ON A SEPARATE OCCASION, THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE SERVICE WHERE THE DEALER ADVISED THAT THE TIE RODS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Steering
Filed May 15, 2014NJ

WE HAVE HAD ISSUES THAT ARE GETTING MORE SERIOUS WITH OUR 2009 GMC ACADIA REGARDING LOSS OF STEERING CONTROL AT LOW SPEEDS AND WHEN TURNING. THE WHEEL WILL LOCK UP AND BECOME EXTREMELY HARD TO COMPLETE THE TURN. IT HAS GOTTEN SO BAD THAT I WILL NOT ALLOW MY DAUGHTER TO DRIVE IT AS THE ISSUE COULD CAUSE A SERIOUS ACCIDENT. OUR MECHANIC HAS BEEN CALLING OTHER DEALERS AND NOBODY SEEMS TO KNOW IF IT IS THE STEERING RACK OR PUMP. BOTH WILL COST AROUND $1000 TO FIX AND WE STILL DONE KNOW IF THE ISSUE WILL BE FIXED. WHAT IS GMC DOING ABOUT THIS. STEERING ISSUES COULD CAUSE THEM MORE PROBLEMS THAN GETTING THIS ISSUE FIXED. *TR

Power Train
Filed May 12, 2014105,000 milesIL

WHILE DRIVING OUT OF TOWN THIS WEEKEND WE NOTICED QUITE A FEW PROBLEMS WITH THE VEHICLE SHAKING/VIBRATING A LOT WHILE ON THE INTERSTATE AND WHEN DRIVING UP INCLINES IT WOULD START TO SURGE BACK AND FORTH. AFTER SOME DOING SOME RESEARCH ONLINE IT SEEMS AS IF THE TRANSMISSION IS STARTING TO SHOW SIGNS OF THE COMMON WAVE PLATE PROBLEM IN THIS VEHICLE. THIS NEEDS TO BE ADDRESSED, AS WELL AS ALL THE OTHER COMMON ISSUES THAT THIS PLATFORM HAS, BY GM. *TR

Steering
Filed May 12, 2014105,000 milesIL

WIFE WAS ALMOST HIT A COUPLE OF TIMES TODAY WHEN THERE WAS A COMPLETE LOSS OF POWER STEERING WHILE TURNING AT LOW SPEEDS. *TR

Exterior Lighting
Filed May 8, 201473,940 milesIL

I HAVE NEEDED TO REPLACE 7 LOW BEAM HEADLAMPS ON MY GMC ACADIA SINCE 2011. THIS WEEK BOTH LOW BEAM HEADLAMPS WENT OUT IN A 24 HOUR PERIOD. REPLACING THE HEADLAMPS IS A VERY EXPENSIVE ITEM DUE TO THE LABOR INVOLVED (REMOVING THE FRONT WHEELS AND WHEEL WELLS). THIS COSTS ANYWHERE BETWEEN $150 TO $250 EACH TIME. I CONSIDER THIS A SAFETY ISSUE SINCE THIS HAPPENS SO OFTEN. THIS LAST EVENT HAPPENED AT NIGHT REQUIRING US TO DRIVE HOME WITHOUT ANY LOW BEAM HEADLIGHTS. *TR

Steering
Filed Apr 29, 201492,100 milesIN

WE WERE DRIVING IN A PARKING LOT AND AS WE BEGAN TO TURN LEFT TO PARK THE CAR, THE POWER STEERING FAILED. WE HAD TO STOP SUDDENLY TO AVOID A COLLISION. IT TOOK INCREDIBLE ARM STRENGTH TO STRAIGHTEN THE CAR OUT TO LEAVE THE PARKING LOT - TO RETURN HOME WITH THE CAR. WHEN ACCELERATING (HIGHER RPM'S) THE POWER STEERING CAPABILITY RETURNED. WHEN DRIVING SLOWLY TO TURN INTO OUR DRIVEWAY, THE STEERING NOT ONLY FAILED - BUT ALSO FROZE. NO AMOUNT OF ARM STRENGTH COULD TURN THE WHEELS. THIS IS A SERIOUS ACCIDENT WAITING TO HAPPEN, AND AFTER SEARCHING ONLINE TODAY - I FOUND THAT THIS IS A SYSTEMIC ISSUE WITH THIS MAKE AND MODEL OF GMC ACADIA. I ALSO FOUND THAT A CLASS ACTION LAWSUIT HAS BEEN FILED FOR THIS SAME CAR DEFECT. IT IS VERY DISAPPOINTING THAT A RECALL HAS NOT BEEN MANDATED, AS THIS DEFECT CAUSES RANDOM STEERING FAILURE AND COULD BE FATAL. *JS

Steering
Filed Apr 28, 201469,000 milesNE

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT A KNOCKING AND CREAKING NOISE WAS PRESENT WHEN TURNING THE STEERING WHEEL. THE CONTACT ALSO INDICATED THAT THE STEERING WHEEL BECAME MORE DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE STEERING GEARS WERE FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 69,000. UPDATED 9/12/14*CN

Power Train
Filed Apr 28, 201472,000 milesMA

MY 2009 GMC ACADIA WAS PURCHASED IN AUG 2009. ASIDE FROM ROUTINE MAINTENANCE, I HAVE ALREADY HAD TO REPLACE THE WATER PUMP, THE RADIATOR, & THE TIMING BELT (NONE OF WHICH WERE COVERED UNDER MY WARRANTY) BUT ON SEPTEMBER 9, 2013 , MY TRANSMISSION LET GO. THE DEALERSHIP KEPT MY VEHICLE FOR 20 DAYS. CLAIM THEY COULDN'T REBUILD IT AND HAD TO GET A NEW ONE. (WHICH I HAVE SINCE BEEN TOLD THAT WAS A LIE, THAT THEY HAVE TO USE FACTORY REBUILT TRANSMISSIONS). GOT MY VEHICLE BACK ON SEPT. 28. ON MARCH 22, 2014, I BROUGHT IT BACK TO DEALERSHIP BECAUSE IT WAS SHOWING SIGNS OF SLIPPING TRANSMISSION AGAIN. DEALER TOLD ME IT WAS FINE SENT ME HOME. LESS THAN 2 WEEKS LATER ON APRIL 8, THE TRANSMISSION LET GO AGAIN. NO REVERSE & TRUCK WOULD NOT MOVE IN DRIVE JUST REV THE ENGINE. BACK TO DEALERSHIP FOR "ANOTHER TRANSMISSION" THIS TIME THEY HAD MY VEHICLE FOR 18 DAYS. I JUST PICKED IT UP 2 DAYS AGO. THIS MORNING WHILE DRIVING MY KIDS TO SCHOOL, TRANSMISSION WENT AGAIN! THIS IS UNSAFE! I AM SCARED TO DEATH TO DRIVE MY KIDS AROUND IN THIS VEHICLE! I ALMOST GOT INTO AN ACCIDENT THIS MORNING BECAUSE OF IT! 3 TRANSMISSIONS IN 6 MONTHS?! THIS IS A RED FLAG DON'T YOU THINK.. HOW MUCH LONGER WILL GMC NOT VALUE MY LIFE OR MY FAMILIES?? SOMETHING NEEDS TO BE DONE ABOUT THIS! *JS

Power TrainCrash
Filed Apr 14, 2014126,464 milesIA

VEHICLE WAS TRAVELLING AT 60MPH WHEN ENGINE RPMS REVVED EXCESSIVELY HIGH YET VEHICLE LOST POWER TO THE WHEELS. WITH NO ACCELERATION YET ENGINE RED LINED, ATTEMPTED TO MAINTAIN CONTROL WHILE BRAKING AND PULLING TO THE SIDE OF THE ROAD. UNABLE TO MAINTAIN FULL CONTROL. VEHICLE ENTERED NON TRAVELLED PORTION OF THE ROAD (DITCH). ISSUE WAS LATER DETERMINED TO BE THE REVERSE WAVE PLATE (AKA - DRIVE/REVERSE CLUTCH) REQUIRING COMPLETE TRANSMISSION REBUILD. *JS

Exterior Lighting
Filed Apr 11, 2014176,531 milesMI

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE HEADLIGHTS ALTERNATELY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEADLIGHT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 176,531.

Seat Belts
Filed Apr 10, 2014100,000 milesWI

THE SECOND ROW SEAT BELTS THAT WERE LISTED ON THE NHTSA WEBSITE FOR A RECALL. THE DEALER BERGSTRON GMC OF APPLETON, WISCONSIN SAYS THE VEHICLE DOES NOT HAVE A RECALL FOR THIS. THE SEAT BELTS GET JAMMED WHEN THE SEAT IS LOWERED. ONE SEATBELT CONNECTOR IS BROKEN, AND THE SEAT IS TEARING FROM THE BELT CONNECTORS. THE CONNECTORS STILL GET JAMMED IN THE SEAT AND ARE NOT ACCESSIBLE WITHOUT HAVING TO RE LOWER THE SEATS AND FUMBLE WITH THE BELT CONNECTOR. AT LEAST ONE OF THE CONNECTOR IS EXPOSED WITH NO PLASTIC. *TR

Power Train
Filed Apr 10, 2014117,439 milesMA

BROKE DOWN, CAR FELT LIKE IT WOULD NOT SHIFT INTO SECOND GEAR THEN JUST DIED. DEALER FOUND A CRACKED WAVE PLATE, CRACKED CLUTCH HOUSING (CLUTCHES WORN), CYLINDER EXCESSIVELY WORN, TORQUE CONVERTER FULL OF METAL. NO SIGN OF ANY COMPUTER ALERTS OR CHECK ENGINE SIGNALS UNTIL BREAK-DOWN. REPAIRED ALL FOR $2820.15. SAID IT WOULD HAVE BEEN COVERED IF UNDER 100,000 MILES. SOUNDS LIKE PLANNED OBSOLESCENCE, OR JUST POOR MANUFACTURING. NO MORE AMERICAN CARS FOR ME. *TR

Steering
Filed Apr 4, 201470,000 milesKY

WHEN GOING AT SLOW SPEED TURNING TO RIGHT OR LEFT IS TIGHT. *TR

Engine and Engine Cooling
Filed Apr 4, 201475,417 milesIA

IN SLOWING AT MANUAL STOP SIGN, THE ENGINE ACCELERATED (WHILE I HAD MY FOOT ON THE BRAKE) TO A VERY HIGH REVOLUTION--APPROXIMATELY 4,000 TO 4,500 REVS--AND I HAD TO PUT ALL OF MY LEG STRENGTH INTO PUSHING THE BRAKE PEDAL TO THE FLOOR, WHILE I HURRIED TO SHUT THE ENGINE OFF. ONCE I HAD TURNED THE IGNITION OFF, THE ENGINE DID SHUT DOWN THE WAY IT SHOULD HAVE. ONCE THAT WAS ACCOMPLISHED, I STARTED THE ENGINE UP AGAIN AND IT RAN WITHOUT ANY FURTHER INCIDENT. IT WAS A FEW MONTHS LATER BEFORE ANOTHER SUCH INCIDENT OCCURRED. THE SECOND TIME THIS SAME TYPE OF SITUATION OCCURRED UNDER VIRTUALLY IDENTICAL CIRCUMSTANCES, I TOOK THE VEHICLE INTO PAT MCGRATH GMC'S SERVICE DEPARTMENT AND EXPLAINED WHAT HAD HAPPENED. THE SERVICE MANAGER IMMEDIATELY DROVE THE CARE TO TEST IT, BUT NATURALLY THE CAR DIDN'T ACT UP. AT THAT POINT THEY ATTACHED A MONITOR TO IT AND TOLD ME TO DRIVE IT UNTIL THE PROBLEM RECURRED, BUT AFTER A WEEK OF NO SUCH PROBLEM OCCURRING, I HAD THEM REMOVE THE MONITOR IRONICALLY, THE PROBLEM OCCURRED UNDER EXACTLY THE SAME CIRCUMSTANCES THE NEXT MORNING. SO FAR I HAVE HAD THIS SAME EXPERIENCE RECUR APPROXIMATELY 6-7 TIMES AS I HAVE BEEN SLOWING DOWN TO STOP THE VEHICLE, THE ENGINE WOULD REV UP BADLY, BUT I ALREADY HAD THE BRAKE ON TO STOP IT, PUT IT INTO NEUTRAL AND SHUT IT OFF. ON RESTARTING IT DID SO PROPERLY AND THERE WAS A TIME LAG BETWEEN PROBLEMS. GMC IS NOW AWARE OF THE PROBLEM AS I HAD POSTED IT ON THE ACADIAFORM.NET. AT THEY POINT THEY HAD HAD NO OTHER SUCH ISSUES BROU

Power Train
Filed Mar 31, 201481,453 milesCO

MY WIFE WAS DRIVING HOME FROM WORK WHEN SHE EXPERIENCED ERRATIC OPERATION OF HER VEHICLE. WHEN TAKING OFF AT FIRST THE VEHICLE LACKED POWER THEN SUDDENLY THE ENGINE RPM RACED AND THE VEHICLE LURCHED FORWARD. THE ENGINE SPEED WAS UNCONTROLLABLE WITH THE THROTTLE. AT A STOP LIGHT THE VEHICLE WOULD BARELY TAKE OFF AND SUDDENLY ENGINE RPM'S WOULD RACE AND THE VEHICLE WOULD SURGE WHEN THROTTLE WAS APPLIED. THE VEHICLE WAS DRIVEN DIRECTLY TO THE GMC DEALERSHIP ON THE WAY HOME AND AT THAT POINT IT WAS DETERMINED THE REVERSE GEAR WAS COMPLETELY INOPERATIVE. THE TRANSMISSION FAILED DUE TO A BROKEN REVERSE WAVE PLATE. VEHICLE WAS DELIVERED NEW 7/10/09 (LESS THAN 5 YEARS). THE TRANSMISSION REPLACEMENT FINAL BILLING WAS $3,906.54.

Power Train
Filed Mar 27, 201481,453 milesCO

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION FAILED AND NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 81,453 AND THE CURRENT MILEAGE WAS 81,456. UPDATED 05/29/14 MA UPDATED 06/03/2014 *JS

Steering
Filed Mar 21, 201474,800 milesOH

THE RACK AND PINION STEERING GEAR AND POWER STEERING PUMP APPEAR TO BE DEFECTIVE IN MY 2009 GMC ACADIA. FOR THE PAST SEVERAL WEEKS MY POWER STEERING WILL LOCK UP OR FREEZE MID-TURN, WHICH IS VERY SCARY. THE POWER STEERING IS GONE COMPLETELY AND I HAVE TO TURN REALLY HARD BEFORE IT SEEMS TO RE-ENGAGE. I AM UNABLE TO TAKE TIGHT TURNS IN THIS SITUATION AND I AM OFTEN ON THE WRONG SIDE OF THE ROAD AS I TRY TO PULL OUT OF THE TURN WAITING FOR THE POWER STEERING TO RE-ENGAGE. I HAVE BEEN LUCKY SO FAR THAT I HAVE NOT RUN INTO ANY ONCOMING CARS WHEN THE SYSTEM LOCKS UP. MY CAR IS CURRENTLY IN THE SHOP AND WE ARE LOOKING AT LEAST $1500 WORTH OF REPAIRS. *TR

Power Train
Filed Mar 18, 201469,000 milesMI

DRIVING ON THE HIGHWAY THROUGH THE MOUNTAINS THE VEHICLE WOULD SHIFT INTO NEUTRAL AND LOSE ALL POWER. AFTER DOING THIS SEVERAL TIMES WE EXITED. THE CHECK ENGINE LIGHT CAME ON AND WE DID NOT HAVE REVERSE AND THE TRANSMISSION WOULD ONLY REMAIN IN 1ST GEAR. AFTER TAKING TO DEALER HE NEW EXACTLY WHAT IT WAS BEFORE EVEN LOOKING AT THE VEHICLE... THE SHIFT WAVE PLATE FOR REVERSE, 1ST AND 5TH GEAR. IF THIS IS SUCH A "KNOWN" COMMON PROBLEM FOR THIS VEHICLE BETWEEN 60,000 AND 70,000 MILES WHY WAS THERE NOT A RECALL? LOSING POWER ON THE HIGHWAY (WITH MY FAMILY) 100'S OF MILES FROM HOME WHILE DRIVING THROUGH THE MOUNTAINS OF TN (WE LIVE IN MI) WAS VERY DANGEROUS. FINDING OUT THIS IS A COMMON THING FOR THIS VEHICLE IS INEXCUSABLE FOR A MANUFACTURER IN THIS DAY AND AGE TO LET GO WITHOUT FIXING ON AFFECTED VEHICLES BEFORE IT HAPPENS. *TR

Structure › BodyCrashFire3 injured
Filed Mar 18, 201475,000 milesKY

DRIVING DOWN THE ROAD AND NOTICE A DEER. SPEED LIMIT WAS 55, SO WE HAD SLOWED DOWN TO ABOUT 45. DEER CROSSING IN FRONT OF US, AND WE ALMOST COME TO A COMPLETE STOP (ABOUT 10-15MPH). WE HIT THE DEER ON THE PASSENGER FRONT. GET OUT OF THE CAR TO ASSESS THE DAMAGE, AND NOTICE A FIRE UNDER THE GRILL AND HEADLIGHTS. AIR BAGS HAD DEPLOYED. EVERYONE EVACUATED THE VEHICLE, AND IT WAS A TOTAL LOSS. *TR

Steering
Filed Mar 17, 201465,000 milesWV

I TOOK MY 2009 ACADIA INTO THE GMC DEALER WITH AROUND 65,000 MILES ON IT AFTER BUYING IT USED (1 PREVIOUS OWNER) WITH AROUND 42,000 MILES. THEY TOLD ME I HAD A POWER STEERING LEAK IN THE RACK AND PINION AND IT WOULD COST AROUND $2000 TO REPLACE A SEAL BECAUSE THEY HAVE TO PULL THE WHOLE RACK OFF. HE TOLD ME IT WOULD BE OKAY FOR A WHILE, BUT EVENTUALLY IT WOULD CAUSE THE POWER STEERING TO GO OUT. AFTER RESEARCHING, I'VE SEEN MULTIPLE OTHER ACADIA OWNERS WHO HAVE HAD THE EXACT SAME PROBLEM. I HAVE REFUSED TO PAY FOR THE REPAIRS BECAUSE I THINK THIS IS A SAFETY ISSUE THAT HAS EFFECTED ENOUGH OF THIS MODEL VEHICLE TO WARRANT A GENERAL SAFETY RECALL. I KNOW OF 3 OTHER PEOPLE IN MY HOMETOWN WHO HAVE EXPERIENCED POWER STEERING PROBLEMS WITH THEIR ACADIA'S, AND THE GMC DEALERSHIP ACKNOWLEDGED TO ME THAT IT IS A SIGNIFICANT PROBLEM WITH GMC ACADIA MODEL YEARS 2008-2012. IF THAT'S NOT ENOUGH, THEN I'M NOT SURE WHAT IS, BUT IF MY POWER STEERING GOES OUT WHILE I'M DRIVING, WELL, LET THIS SERVE AS NOTICE TO GMC. *TR

Engine
Filed Mar 17, 201490,000 milesWV

AT APPROXIMATELY 90,000 MY ENGINE BEGAN MISFIRING. I TOOK IT TO A LOCAL SHOP WHERE THEY PERFORMED A FULL TUNE-UP AND REPLACED ALL OF THE PLUGS. HOWEVER, THERE WERE ALSO COILS THAT WERE BAD AND HAD TO BE REPLACED. A WEEK LATER, MY CHECK ENGINE LIGHT CAME BACK ON AND THE ACADIA WAS MISSING AGAIN. I TOOK IT TO ANOTHER SHOP WHERE THEY SHOWED ME THAT THE PLUGS WERE ALREADY CHARRED AND NEEDED REPLACED AGAIN, AND THERE WAS ANOTHER COIL PACK THAT NEEDED REPLACED. A FEW DAYS LATER THE CHECK ENGINE LIGHT CAME BACK ON AND A CO2 SENSOR WAS GOING BAD SO I REPLACED IT. A FEW DAYS LATER THE CHECK ENGINE LIGHT CAME BACK ON AND THE GMC DEALER TOLD ME 2 OF THE 3 CATALYTIC CONVERTERS WERE BAD AND NEEDED REPLACED. MY CHECK ENGINE LIGHT IS STILL ON AND I'M JUST WAITING FOR THE THING TO EXPLODE WHILE I'M DRIVING IT. AFTER READING OTHER SIMILAR COMPLAINTS ABOUT POWER STEERING AND ENGINE PROBLEMS WITH ACADIA'S, I'M CONVINCED A MAJOR INVESTIGATION INTO THESE VEHICLES AND THEIR SAFETY NEEDS TO BE LAUNCHED BY THE GOV. NOW THERE IS AN AIR BAG RECALL AND IN THE PAST HAVE HAD HEADLIGHT RECALLS, WATER PUMP RECALLS, AND WHO KNOWS WHAT ELSE. THE WHOLE FLEET SHOULD BE DECLARED LEMONS! *TR

Vehicle Speed Control
Filed Mar 17, 201489,000 milesMI

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE THROTTLE BECAME STUCK WITHOUT WARNING AS THE VEHICLE CONTINUE TO INCREASE SPEEDS OF OVER 90 MPH. THE CONTACT STATED THAT THE DRIVER WAS ABLE TO STOP THE VEHICLE BY CONTINUOUSLY DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 89,000.

Engine
Filed Mar 17, 2014139,000 milesWI

WHILE DRIVING ON THE HIGHWAY MY SERVICE ENGINE SOON LIGHT STARTED TO FLASH. IT STOPPED SO I CONTINUED DRIVING UNTIL I ARRIVED HOME. IT WAS DIAGNOSED AS PREMATURE TIMING CHAIN WEAR DUE TO A FAULTY OIL MONITOR SENSOR AND IT WAS "REPAIRED". THE ISSUE HAS CONTINUED TO HAPPEN SINCE AND THE VEHICLE HAS BEEN RETURNED TO THE DEALERSHIP 3 TIMES TO ATTEMPT REPAIRS. IT WAS AT THIS POINT THAT I STARTED TO RESEARCH THIS VEHICLE AND FOUND OUT THAT GM KNOWS OF A RANDOM MISFIRE ISSUE AFTER ENGINE REMOVAL (MIND YOU THIS WAS TO REPAIR DAMAGE DUE THEIR FAULTY PART TO BEGIN WITH). THEY DON'T KNOW HOW TO FIX THE ISSUE--IT CAN BE ELECTRICAL OR YOU COULD REPLACE JUST ABOUT EVERY PART UNDER THE HOOD AND SEE IF THAT WORKS. BUT NO GUARANTEE THAT THIS WILL FIX IT AS I STATED EARLIER, THEY DON'T KNOW WHAT WILL FIX IT. I DO NOT FEEL SAFE DRIVING MY FAMILY AROUND IN THIS VEHICLE ANY LONGER. WE LIVE IN THE NORTH--HENCE THE REASON FOR AN AWD VEHICLE--AND I DON'T WANT TO GET STUCK SOMEWHERE, IN BELOW 0 WEATHER WITH MY CHILDREN IN THE VEHICLE. I NOW OWN A VERY EXPENSIVE VEHICLE THAT I DON'T DRIVE FAR AS I DON'T KNOW WHAT IT IS GOING TO DO. TO ME THIS IS A SAFETY ISSUE AND LIABILITY THAT THEY HAVE TRIED TO SWEEP UNDER THE RUG LIKE THE REST OF THEIR ISSUES OF LATE. *TR

Power Train
Filed Mar 16, 201474,000 milesCO

MY TRANSMISSION (WAVE PLATE CLUTCH) WENT OUT WHILE I WAS DRIVING. I AM REGISTERING THIS BECAUSE I HAVE COME ACROSS A FORUM ON EDMONDS.COM CONSISTING OF OVER 38 PAGES OF CUSTOMER COMPLAINTS REGARDING THE 2008 - 2010 ACADIA HAVING TRANSMISSION PROBLEMS AROUND 75K MILES, JUST OUTSIDE OF WARRANTY. THE COST TO REPAIR RANGES FROM $2200 TO $4500. SOMEONE RECENTLY SUGGESTED THAT OWNERS START OFFICIALLY REGISTERING OUR COMPLAINTS. GM IS AWARE THAT FAULTY TRANSMISSIONS ARE PUTTING THEIR OWNERS AT RISK OF LOSS OF CONTROL OF VEHICLE FUNCTIONS WHILE DRIVING, YET THEY WILL NOT TAKE OWNERSHIP OF THE ISSUE. *TR

Structure › Body › Hatchback/Liftgate1 injured
Filed Mar 15, 2014AL

A FEMALE USED THE AUTOMATIC LIFTGATE OPTION TO OPEN THE BACK GATE AND GET ITEMS OUT OF THE BACK. AFTER THE GATE OPENED FULLY, IT FELL FORCEFULLY FOR ABOUT 2 FEET, DIRECTLY ONTO HER HEAD. THIS RESULTED IN HER FALLING TO THE GROUND ON CONCRETE, BLACKING OUT, AND BECOMING VERY DIZZY AND NAUSEAS. SHE IS CURRENTLY BEING TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THIS IS A DEFINITE SAFETY ISSUE AND MALFUNCTION THAT MAY CAUSE SERIOUS INJURY OR DEATH. *TR

Steering
Filed Mar 6, 201456,000 milesGA

WHEN MAKING A TURN AT A LOW SPEED, THE POWER STEERING FAILED. AFTER A MINUTE OR TWO AND PULLING HARD ON THE STEERING WHEEL, I HEAR A CLICK AND THE POWER STEERING RE-ACTIVATES. ANOTHER INCIDENT JUST LIKE THE FIRST ONE HAPPENED THE NEXT DAY. I DID NOT DRIVE THE CAR AGAIN UNTIL I TOOK IT TO THE LOCAL GMC DEALERSHIP. IT HAS BEEN THE FOR 3 DAYS AND THEY SAY THAT THEY CAN NOT DETERMINE WHAT THE PROBLEM IS. THE CAR IS NOT SAFE TO DRIVE UNTIL THERE PROBLEM IS SOLVED. ALTHOUGH I DID NOT HAVE AN ACCIDENT WHEN THIS HAPPENED, IT WAS VERY SCARY WHEN I FELT THAT I COULD NOT CONTROL THE TURNING OF THE CAR. I SEE THERE ARE MANY INCIDENTS DESCRIBED JUST LIKE THIS POSTED ONLINE. *TR

Air BagsCrash1 injured
Filed Mar 1, 201482,000 milesSC

VEHICLE WAS NORTH BOUND ON SC HWY 101, 1-MILE SOUTH OF SC HWY 414. CROSSED SOUTH BOUND LANE INTO SHOULDER OF THE ROAD- ON INTO SMALL BRUSH AND TREES. DRIVER SIDE UNDERCARRIAGE WAS TORN AWAY, WITH TIRE/WHEEL/HUB 50 FEET BEHIND VEHICLE, SHOCK/COIL SPRING 20 FEET BEHIND AND LEFT OF VEHICLE. DRIVER DOOR WINDOW COMPLETELY SHATTERED WITH DOOR HINGES TORN AWAY. WINDSHIELD SHATTERED ON DRIVER SIDE. SEAT BELT LOCKED DRIVER FIRMLY IN SEAT. AIR BAGS DID NOT DEPLOY! HAD JUST RECEIVED AN "ON-STAR" E-MAIL CHECK LIST ON 2-24-2014 IN WHICH THE AIR BAG SYSTEM WAS CHECKED IN GREEN WHICH INDICATED IT WAS FUNCTIONAL-OK! THIS IS HORRIFYING WHEN SAFETY DEVICES TURN OUT TO BE NON FUNCTIONING UN-SAFETY DEVICES! THIS SUV WAS MAINTAINED PROPERLY IN EVERY ASPECT POSSIBLE, AND WOULD HAVE BEEN CONSIDERED IN EXCELLENT CONDITION FOR THE YEAR AND MILEAGE. *TR

Steering
Filed Feb 27, 2014TX

STEERING FAILURE. APPEARS TO BE A PREVALENT COMPLAINT AMONG OWNERS OF THIS VEHICLE. SAFETY HAZARD. GM SHOULD ISSUE A RECALL.

Engine
Filed Feb 21, 201475,000 milesIL

CURRENT ISSUE IS A TRANSMISSION FAILURE, APPARENTLY THE "3-5-R WAVEPLATE." FIVE MONTHS PRIOR, MY WIFE AND CHILDREN WERE TRAVELING OUT OF STATE. THEY EXPERIENCED A SUDDEN LOSS OF POWER AND WERE STRANDED ON A RURAL HIGHWAY NOT ONCE, BUT TWICE. THE VEHICLE WAS TOWED IN TO A GM DEALERSHIP, "REPAIRS" WERE PERFORMED UNDER WARRANTY, AND WE WERE TOLD WE COULD PICK UP OUR CAR. MY WIFE (AGAIN WITH CHILDREN IN THE CAR) MADE IT LESS THAN 10 MILES FROM THE DEALERSHIP BEFORE THE ENGINE FAILED AGAIN. THIS TIME ON THE BRIDGE OF A MAJOR HIGHWAY....NO WHERE TO EVEN EXIT THE VEHICLE. AFTER THE SECOND INCIDENT THE ENGINE WAS REPLACED (AFTER 3+ WEEKS OF DIAGNOSTIC WORK). WE WERE TOLD THE DEALERSHIP WAS NOT ABLE TO IDENTIFY THE PROBLEM THAT CAUSED THE ENGINE FAILURE. ENGINE WAS REPLACED UNDER WARRANTY. TRANSMISSION HAD BEEN SHIFTING ERRATICALLY FOR SEVERAL MONTHS. AT TIME OF ENGINE FAILURE/REPLACEMENT, GM DEALERSHIP THAT PERFORMED THE ENGINE REPLACEMENT ADVISED US THAT THE TRANSMISSION SHIFTS/SLIPS WERE "NORMAL" FOR THIS PARTICULAR TRANSMISSION. THEY ADVISED A TRANSMISSION FLUID FLUSH, WHICH WE AUTHORIZED. SHIFTING REMAINED ABRUPT, SLIPPING CONTINUED, BUT AS WE WERE ADVISED THIS WAS "NORMAL", WE CONTINUED DRIVING THE VEHICLE AND DID NOT SEEK FURTHER REPAIR. TWO WEEKS AGO, (NOW SIX WEEKS OUT OF WARRANTY), THE SLIPPAGE BECAME DISTINCTLY MORE EVIDENT, VEHICLE AT ONE POINT WOUND NOT CONTINUE FORWARD MOTION THROUGH AN INTERSECTION AND HAD TO BE IDLED TO ROADSIDE. AFTER MULTIPLE CALLS, WE WERE ADVISED T

Power Train
Filed Feb 21, 201475,000 milesIL

CURRENT ISSUE IS A TRANSMISSION FAILURE, APPARENTLY THE "3-5-R WAVEPLATE." FIVE MONTHS PRIOR, MY WIFE AND CHILDREN WERE TRAVELING OUT OF STATE. THEY EXPERIENCED A SUDDEN LOSS OF POWER AND WERE STRANDED ON A RURAL HIGHWAY NOT ONCE, BUT TWICE. THE VEHICLE WAS TOWED IN TO A GM DEALERSHIP, "REPAIRS" WERE PERFORMED UNDER WARRANTY, AND WE WERE TOLD WE COULD PICK UP OUR CAR. MY WIFE (AGAIN WITH CHILDREN IN THE CAR) MADE IT LESS THAN 10 MILES FROM THE DEALERSHIP BEFORE THE ENGINE FAILED AGAIN. THIS TIME ON THE BRIDGE OF A MAJOR HIGHWAY....NO WHERE TO EVEN EXIT THE VEHICLE. AFTER THE SECOND INCIDENT THE ENGINE WAS REPLACED (AFTER 3+ WEEKS OF DIAGNOSTIC WORK). WE WERE TOLD THE DEALERSHIP WAS NOT ABLE TO IDENTIFY THE PROBLEM THAT CAUSED THE ENGINE FAILURE. ENGINE WAS REPLACED UNDER WARRANTY. TRANSMISSION HAD BEEN SHIFTING ERRATICALLY FOR SEVERAL MONTHS. AT TIME OF ENGINE FAILURE/REPLACEMENT, GM DEALERSHIP THAT PERFORMED THE ENGINE REPLACEMENT ADVISED US THAT THE TRANSMISSION SHIFTS/SLIPS WERE "NORMAL" FOR THIS PARTICULAR TRANSMISSION. THEY ADVISED A TRANSMISSION FLUID FLUSH, WHICH WE AUTHORIZED. SHIFTING REMAINED ABRUPT, SLIPPING CONTINUED, BUT AS WE WERE ADVISED THIS WAS "NORMAL", WE CONTINUED DRIVING THE VEHICLE AND DID NOT SEEK FURTHER REPAIR. TWO WEEKS AGO, (NOW AT 82000 MILES, BUT SIX WEEKS OUT OF 5 YR WARRANTY), THE SLIPPAGE BECAME DISTINCTLY MORE EVIDENT, VEHICLE AT ONE POINT WOUND NOT CONTINUE FORWARD MOTION THROUGH AN INTERSECTION AND HAD TO BE IDLED TO ROADSIDE. AFTER MULTIPLE

Power Train
Filed Feb 11, 201450,200 milesNJ

I WAS AT A STOP LIGHT AND UPON PULLING OFF NOTICED THE VEHICLE WAS VERY SLOW TO ACCELERATE, DESPITE THE RPMS BEING VERY HIGH. VEHICLE WAS TOWED TO THE DEALER TWO DAYS LATER DUE TO A SNOW STORM. THEY REPLACED A SENSOR, AND RETURNED THE VEHICLE TO ME. 3 HOURS LATER WHILE DRIVING DOWN I280, THE VEHICLE COMPLETELY LOST ACCELERATION. THIS WAS VERY UNSAFE, THE DIAGNOSIS WAS BROKEN WAVE PLATE. *TR

Exterior Lighting
Filed Feb 4, 201455,822 milesMA

PASSENGER SIDE LOW BEAM HEADLIGHT FAILURE. REPLACED BY RECALL IN 2012. NOW DRIVER SIDE LOW BEAM OPERATES INTERMITTENTLY. PROBABLY NEEDS SAME REPAIR - BUT RECALL HAS ENDED. *TR

Engine
Filed Jan 28, 201450,000 milesKY

IN 2 YEARS OF OWNERSHIP I HAVE REPLACED 4 IGNITION COILS AND THE VEHICLE NOW NEEDS YET ANOTHER. AT ROUGHLY 85000 MILES (AND YEAR 5) THE TRANSMISSION WAVE PLATE FAILED. GM WOULD ONLY AUTHORIZE A REBUILD (LAST WEEK). *TR

Power Train
Filed Jan 19, 2014104,000 milesMA

WHILE DRIVING THRU AN INTERSECTION WITH A YIELD MY VEHICLE SUDDENLY STOPPED AND THE ENGINE RPM CLIMBED TO AROUND 3500 RPM. THE TRANSMISSION SLIPPED BETWEEN GEARS CAUSING A SUDDEN AND UNEXPECTED SLOW DOWN.LUCKILY ANOTHER DRIVER WAS ALERT AND HAD TO SLOW DOWN QUICKLY TO KEEP FROM HITTING US AS WE WERE MERGING WITH TRAFFIC.THIS NEVER HAPPENED BEFORE AND CAME ON WITHOUT WARNING.AS SOON AS IT HAPPENED ONCE IT HAS BEEN HAPPENING MORE OFTEN, I BROUGHT THE VEHICLE IN AND THE DIAGNOSIS WAS THE "WAVE PLATES" IN THE TRANSMISSION. THE MECHANIC INFORMED ME THAT THIS TRANSMISSION HAD AN ISSUE WITH A PART THAT WAS NOT PROPERLY HEAT TREATED AND CAUSED IT TO FAIL.I CALLED THE GM DEALER AND THEY WOULD NOT WARRANTY BECAUSE WE WERE JUST OUTSIDE THE 100,000 MILE WARRANTY PERIOD. THEY ALSO STATED THAT THEY KNEW THERE HAVE BEEN MANY ISSUES WITH THIS VEHICLE BUT GM HAS NOT ISSUED ANY TYPE OF RECALL.NOW I NEED A NEW TRANSMISSION AT A COST OF AROUND 4,000 DOLLARS. I HAVE OWNED SEVERAL GM VEHICLES IN THE PAST AND GOTTEN WELL OVER 250,000 MILES WITH NO ISSUES AT ALL. THIS COULD HAVE BEEN VERY SERIOUS AND CAUSED INJURIES IF THE CIRCUMSTANCES WERE DIFFERENT AND SOMEONE WHO PANICKED WAS INVOLVED. I FEEL THAT THIS SHOULD WARRANT A RECALL AND FORCE GM INTO LOOKING INTO THIS FURTHER. THANK YOU FOR YOUR TIME. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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