2009 GMC Acadia complaints

I HAVE OWNED THE VEHICLE FOR 3 YEARS AND HAD TO REPLACE THE HEAD LIGHTS 4 TIMES. *TR

RACK AND PINION SEIZES UP WHILE TURNING. GM KNOWS ABOUT THIS ISSUE. HAPPENS ON MOST OF THE ACADIAS. *TR

TL*THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COIL AND THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBERS: 14V266000 (SEAT BELTS) AND 14V118000 (AIR BAGS). IN ADDITION, THE CONTACT STATED THAT THE ALL THE DOORS LOCKED AND UNLOCKED SPORADICALLY AND THE BATTERY FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.... UPDATED 03/19/15*BF UPDATED 9/20/2017*CN

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, AN ABNORMAL LOUD SOUND EMITTED WHEN TURNING THE STEERING WHEEL. THE PROBLEM RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,286.

TL*THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE CHECK ENGINE LIGHT ILLUMINATED AS THE VEHICLE DECELERATED AND SPUTTER. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS. THE IGNITION COIL WAS REPLACED BUT THE FAILURE RECURRED. THE CONTACT INDICATED THAT AFTER EXPERIENCING THE SAME FAILURES, THE DEALER DIAGNOSED THAT THE FUEL PUMP MODULE WAS FAULTY. AFTER REPLACING THE FUEL PUMP MODULE, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO THEN DIAGNOSED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 30,072.

VEHICLE WAS MISSING IN 3RD AND 5TH GEARS. ENGINE WOULD REV TO 5000-6000 RPM'S WITHOUT SHIFTING GEARS. I WOULD HAVE TO EASE OFF THE ACCELERATOR TO GET IT TO SHIFT. NOW THE NEXT DAY, WHEN I PUT IT IN REVERSE TO BACK OUT OF THE GARAGE IT WILL NOT GO. ENGINE JUST REVS WHEN I PRESS THE ACCELERATOR AS IF I WAS IN NEUTRAL. *TR

WHILE TRAVELING TO WORK AT APPROXIMATELY 65 MPH ON US 53 IN EAU CLAIRE, WI. THE 3-5-R WAVEPLATE IN MY 2009 GMC ACADIA BROKE CAUSING MY VEHICLE TO RAPIDLY DECELERATE. LUCKILY THERE WAS NO OTHER VEHICLES NEAR ME AT THE TIME AND I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND STOP WITHOUT INCIDENT. AFTER RESEARCHING THE INTERNET IT APPEARS THAT THIS IS A COMMON FAILURE OF THE 2007-2009 ACADIA/OUTLOOK VEHICLES. *TR

BROUGHT IT TO THE GMC DEALER TO REPLACE THE POWER STEERING PUMP WHICH WAS ON RECALL NOTICE ONLY IF THERE WERE PROBLEMS. LOSS OF POWER STEERING AT LOW SPEED SO I TOOK IT TO DEALER. AS A RESULT, PUMP WAS REPLACED AS WELL AS RACK AND PINION. PUMP COVERED, RACK AND PINION NOT, $1700. THE DAY AFTER I PICKED UP THE CAR, THE TRANSMISSION FAILED. AS I GOT ON THE HIGHWAY, MOTOR REVVED BUT TRANSMISSION DID NOT ENGAGE. WAS ABLE TO MAKE IT INTO THE BREAKDOWN LANE. HAD TO HAVE A FLATBED PICK IT UP AND BRING IT TO THE TRANSMISSION SHOP RECOMMENDED BY THE DEALER. TRANSMISSION REPLACED...$3,140.00. I FEEL THAT I WAS LUCKY TO HAVE BEEN IN THE LANE CLOSEST TO THE BREAKDOWN LANE WHEN THIS HAPPENED. DEALER OFFERED NO ASSISTANCE. EIGHT MONTHS PAST WARRANTY. *TR

I HAD PURCHASED THE VEHICLE USED FROM WHAT I HAD THOUGHT WAS A REPUTABLE DEALER, BOY WAS I WRONG. I WAS ON MY WAY HOME WITH IT FROM THE DEALER AN HOUR AND A HALF DRIVE 1 WAY , GOING DOWN THE INTERSTATE AT ABOUT 65 MPH, WHEN THE VEHICLE STARTED TO SHAKE SOMETHING SEVERE , AND THE RPM,S WENT WILD. I SLOWED DOWN , BUT THE SHAKE , VIBRATION CONTINUED. FINALLY IT DID STRAIGHTEN OUT, AND I GOT HOME. A COUPLE DAYS LATER ON MY WAY TO WORK THE ENGINE LIGHT CAME ON, AND THAN THE SERVICE ALL WHEEL DRIVE SYSTEM LIGHT CAME ON. THE NEXT DAY MY DAD WHO IS A MECHANIC, DROVE IT AND IT SHOOK AND VIBRATED SO BAD , HE THOUGHT THE WHEELS WERE FALLING OFF. CAME BACK AND PUT IT IN THE WORKSHOP AND CHECKED THE WHEELS FOR TIGHTNESS, THEY WERE OK. NOTICED A RATHER LARGE COOLANT LEAK ABOVE THE WATER PUMP ,, SEEMED TO BE COMING FROM UNDER INTAKE AREA. CALLED THE DEALER AND SAID WE WERE BRINGING IT BACK ON A TRAILER. ON 1 / 1 / 15 AT ABOUT 9:45 AM DROPPED OFF AT THE DEALER, TOLD THEM AGAIN WHAT THE PROBLEMS WERE AND LEFT IT THERE. ON 1 / 5 / 15 THE DEALER CALLED US AND INDICATED THERE WAS A UPPER RADIATOR HOSE THAT THE CLAMP WAS LOOSE. I TOLD THEM IT WAS NOT AND MY DAD KNOWS WHERE IT WAS FROM. THEY ALSO STATED THAT THEY DROVE IT AND COULD NOT FIND ANY PROBLEMS WITH IT. AFTER TELLING ME THAT THEY SAID THAT THEY ARE A FORD DEALER AND DO NOT HAVE THE TOOLS TO DIAGNOSE THE VEHICLE. RIGHT AFTER THAT THE GENERAL MANAGER SAYS THAT HE DID NOTICE A PROBLEM WITH SHIFTING , BUT ITS NOTHING TO WORRY ABOUT. I SAID TH

2009 ACADIA JUST UNDER 60K MILES, TRANSMISSION SLIPS, CAN'T GO OVER 45MPH, TOOK TO GMC DEALER WHO STATED OUR WAVE PLATE WAS DAMAGED, NEEDS NEW TRANSMISSION, WARRANTY ENDED 6 MONTHS AGO $4000 BILL AND GM WON'T BACK THEIR VEHICLES, HAD VEHICLE AT SAME GMC DEALER LESS THAN 1 YEAR AGO COMPLAINING ABOUT TRANSMISSION SLIPPING BUT WAS TOLD NOTHING IS WRONG. *JS

THE CAR FELT AS THOUGH THE GEARS WEREN'T CATCHING AND RPM WOULD DROP BUT IF YOU TOOK YOUR FOOT OFF THE ACCELERATOR IT WOULD GO AWAY FOR A SECOND BUT THEN IT WOULD HAPPEN AGAIN. NO ONE SEEMS TO KNOW WHAT'S WRONG, BUT IT SEEMS AS THOUGH THE TRANSMISSION IS SLIPPING. IT SEEMS TO HAPPEN AT SPEEDS OF 50 MILES AND HIGHER WHICH IS VERY DANGEROUS ESPECIALLY WHEN TRAVELING ON THE EXPRESSWAYS. *TR

2009 GMC ACADIA COIL PACK FAILURES. THE COIL PACKS FAIL WITHOUT WARNING CAUSING A LOSS OF POWER FROM THE ENGINE. IT CAN OCCUR AT ANY TIME. WE HAD 2 FAILURES SINCE JUNE OF 2014. BOTH TIMES WE WERE IN TRAFFIC AND THIS LOSS OF POWER CREATED UNSAFE DRIVING SITUATIONS. *TR

POWER STEERING RACK IS LEAKING, POWER STEERING PUMP IS WHINING. GMC DEALER REFUSED TO REPLACE EVENTHOUGH GM HAS SENT LETTERS TO OWNERS REGARDING POWER STEERING PROBLEMS. THE PROBLEM COULD RESULT IN THE LOSS OF POWER STEERING THUS CAUSING UNSAFE DRIVING CONDITIONS. *TR

WE PURCHASED A 2009 ACADIA FROM A REPUTABLE DEALER THAT CLAIMS QUALITY IN REGARDS TO THEIR USED VEHICLES. WE HAVE HAD THE VEHICLE FOR 6 MONTHS AND THE VEHICLE HAS LEFT ME STRANDED ON DIFFERENT OCCASIONS AND COMPROMISED OTHERS INDIVIDUALS AND MY OWN WELL BEING. FIRST INCIDENT THE CAR WAS IN GEAR BUT WOULD NOT START. WE NEVER FOUND THE REASON THE VEHICLE WOULD NOT START. THE BATTERY FULLY CHARGED. NO OTHER ISSUES NOTED. SECOND INCIDENT THE VEHICLE THE VEHICLE AGAIN DID NOT START AFTER SEVERAL ATTEMPTS TO START. EVENTUALLY CAR JUST STARTED, NO ISSUE WAS UNCOVERED AS THE CULPRIT. THE VEHICLE OVERHEATED OUT OF THE BLUE WHILE IN ROUTE TO RESPOND TO AN EMERGENCY CALL AND HAD THE WATER PUMP REPLACED. WHILE ON THE INTERSTATE WITH MY 4 MONTH OLD GRANDSON THE VEHICLE JERKED AFTER REACHING THE SPEED OF APPROXIMATELY 65 MPH AND THEN THE RPM REGISTERED ABOUT 3800 TO 4500 AND THE VEHICLE CAME TO A CRAWL ON THE INTERSTATE. THE CHECK ENGINE LIGHT CAME ON AND I TOOK IT HAD DIAGNOSTICS RAN AND IT INDICATED TRANSMISSION CONCERNS. I TOOK THE VEHICLE TO THE DEALER AND THE LIGHT HAD GONE OFF AND THE DEALER STATED THAT THERE WAS NOTHING FOUND. MY HUSBAND AND I LEFT AND WHILE IN ROUTE TO ANOTHER CITY THE VEHICLE AGAIN JERKED AT APPROXIMATELY 65 MPH AND THE RPM ONCE AGAIN REGISTERED BETWEEN 3500 AND 4500. WE WERE ABLE TO CRAWL ALONG AT ABOUT 25 MPH AND BARELY MADE IT SAFELY TO A CERTIFIED GMC DEALER WHICH STATED THAT THE TRANSMISSION WAS COMPLETELY GONE AND WE NEEDED ANOTHER AND THE COST WOULD BE APPR

I HAVE A 2009 ACADIA. IT HAS 79K MILES. WE ARE 4 MONTHS OUT OF OUR WARRANTY. I HAVE A BROKEN WAVE PLATE. 5K TO FIX. I'VE HAD TRANSMISSION ISSUES THE ENTIRE TIME I'VE HAD THIS AUTO BUT ALL MY PREVIOUS TIMES THEY COULDN'T REPLICATE THE PROBLEM. THIS TIME, OF COURSE, NOW THAT THERE'S COMPLETE FAILURE AND MY WARRANTY HAS EXPIRED, THEY'VE TOLD ME I NEED A COMPLETE TRANSMISSION REBUILD. *TR

THE TRANSMISSION BEGIN TO SLIP INTERMITTENTLY 2 DAYS AGO. IT CONTINUALLY BECAME MORE FREQUENT. I GOT IT INTO THE DEALER RIGHT AWAY AND THEY BELIEVE IT IS THE 3/5 WAVE PLATE. AFTER DOING SOME RESEARCH, THERE ARE NUMEROUS COMPLAINTS ABOUT THIS SAME ISSUE BEGINNING AROUND 35,000 MILES. GM SEEMS TO BE TURNING A BLIND EYE TO THE PROBLEM EVEN THOUGH THERE IS CLEARLY A SIGNIFICANT PROBLEM. THE MECHANIC AND ADVISOR AT THE DEALER EVEN SAID THEY HAVE HAD MANY IN FOR THE SAME ISSUE. THIS REPAIR IS QUITE EXPENSIVE AND SHOULDN'T HAPPEN TO VEHICLES WITH SUCH LOW MILES. I HOPE THAT GM WILL BE HELD ACCOUNTABLE TO RECALL THIS AND COVER THE COST OF THE REPAIRS. TWO WEEKS AGO, I HAD AN ISSUE WITH THE OIL LIFE MONITOR AND ENGINE RUNNING ROUGH. THE ADVISOR STATED THAT THESE ARE TRASH AND SHOULDN'T BE USED AS THEY ARE CAUSING MAJOR ENGINE ISSUES. PROBLEMS WITH THIS CAN STRETCH THE TIMING CHAINS CAUSING MORE SIGNIFICANT AND COSTLY REPAIRS. AGAIN, GM IS WELL AWARE OF THE ISSUE BUT SEEM TO BE IGNORING THE TRUTH. PLEASE HELP HOLD THEM ACCOUNTABLE AND RECALL THESE ITEMS TO PREVENT THE CUSTOMERS FROM VERY COSTLY REPAIRS. *TR

WHILE DRIVING OUR 2009 ACADIA AT HIGHWAY SPEED (75MPH) WE EXPERIENCED A SUDDEN RPM SPIKE AND LOSE OF ACCELERATION. ANY ATTEMPT TO APPLY GAS WAS JUST MET WITH RPM WITH NO ACCELERATION. AS SPEED SLOWED THE VEHICLE LURCHED AND THE TRANSMISSION ENGAGED AS WE APPROACHED 40 MPH. THE VEHICLE STRUGGLED TO MAINTAIN THIS SPEED AND WOULD CONSTANTLY LUNGE AND LURCH TRYING TO CHANGE GEARS TO ADJUST FOR THE SPEED. THE TIMING WAS NOT GOOD FOR THIS AS WE ARE STATIONED IN GERMANY, AND WE WERE AN HOUR FROM HOME DRIVING ON THE AUTOBAHN. WHILE WE WERE STRUGGLING TO STAY AT THE MINIMUM SPEED (ROUGHLY 40 MPH), OTHER VEHICLES ARE APPROACHING US AT AUTOBAHN SPEEDS, POTENTIALLY CAUSING AN ACCIDENT. FORTUNATELY, GERMANS ARE VERY GOOD DRIVERS AND VERY AWARE OF SLOWER MOVING VEHICLES. WE WERE FORTUNATE TO HAVE PULL OFF AREAS TO COOL THE TRANSMISSION, BUT OUR TRIP TOOK FIVE HOURS. APPARENTLY THIS IS A KNOWN ISSUE WITH THE 6T75 TRANSMISSIONS THAT GM PUT IN THE 2007-2009 ACADIA'S. NO SERVICE BULLETINS OR WARNINGS EVER WENT OUT TO ME TO LET ME KNOW ABOUT THIS ISSUE. IF I WOULD'VE RECEIVED ONE, I WOULD HAVE BEEN ABLE TO CATCH THIS EARLIER AND BEEN ABLE TO SAVE THE TRANSMISSION FROM CATASTROPHIC FAILURE. THE 3-5-R WAVE PLATE FAILED PREVENTING SHIFTING TO THOSE GEARS. I BELIEVE GM NEEDS TO OWN UP TO THIS AND EITHER ISSUE A RECALL OR OFFER OWNERS WITH LESS THAN 100K MILES ON THEIR VEHICLES COMPENSATION FOR THE REPAIRS. AT A MINIMUM, ALL ACADIA/ENCLAVE/TRAVERSE/OUTLOOK OWNERS WITH 6T75 TRANSMISSIONS NEED TO RECE

TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED. THE DEALER STATED THAT THE STEERING RACK AND POWER STEERING PUMP FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

ERROR CODE POPPED UP FOR AIRBAG REPLACEMENT, THEN WENT AWAY. 6 MONTHS LATER IT CAME UP AGAIN. NO RECALL AND NOW I HAVE TO REPLACE THE AIRBAG ON A 5 YEAR OLD VEHICLE. *TR

THE DAYTIME RUNNING LIGHT BULB HAS MELTED INTO THE BULB SOCKET. THE EXTREME HEAT CAUSED THE LIGHT HOUSING TO DISINTEGRATE. THE BULB WAS OEM. THE SYSTEM IS NON-OPERABLE AND GM SAYS THERE IS NOTHING THEY CAN DO. THIS WAS ENGINEERED WRONG OR FAULTY MATERIAL WAS USED. THERE CERTAINLY IS A POTENTIAL FOR A FIRE GIVEN THE EXTREME HEAT CAUSED BY THIS SYSTEM. *TR

MY SON WAS DRIVING DOWN A RESIDENTIAL STREET WHICH HAS A RIGHT TURN/MERGE OVER A CANAL. UPON REACHING THE RIGHT TURN THE POWER STEERING FAILED AND HE WAS UNABLE TO NAVIGATE THE TURN. THE ACADIA DROVE FORWARD INTO A LARGE PIPE WHICH CROSSES OVER THE CANAL. THE FRONT OF THE ACADIA WAS CRASHED INCLUDING THE FRONT BUMPER, RADIATOR, HEAD LAMPS, ENGINE, DRIVER SIDE FRONT PANEL, PASSENGER SIDE PANEL, AND THE FRAME. NONE OF THE AIR BAGS DEPLOYED DURING THIS CRASH. THERE IS A RECALL ON THE SIDE AIRBAGS AT THIS TIME BUT NOT THE FRONT AIRBAGS. THERE IS NO RECALL ON THE POWER STEERING ON THIS GM MODEL. I HAVE HAD EXPERIENCED THE POWER STEERING INTERMITTENTLY FAIL WHEN TURNING BOTH LEFT AND RIGHT. MY DAUGHTER ALSO EXPERIENCED POWER STEERING FAILURE ONE WEEK PRIOR TO MY SON'S ACCIDENT. I WAS IN THE VEHICLE WITH HER. THIS POWER STEERING FAILURE IS NOT EXCLUSIVE TO MY GMC ACADIA 2009. CONSUMER REPORTS AS WELL AS THE ACADIA FORUM ALSO HAS MENTIONED THIS POWER STEERING FAILURE IN OTHER GMC ACADIAS. THE AIRBAGS NOT DEPLOYING DURING THIS INCIDENT IS ALSO VERY CONCERNING. THIS AIR BAG FAILURE COULD HAVE CAUSED MAJOR INJURY GIVEN ANOTHER SCENARIO. *TR

I TOOK MY CAR TO BE SERVICE ON MANY OCCASION AND THE CAR WAS MAKING A SOUND WHEN YOU PUT IT IN GEAR. I INQUIRED ABOUT WHAT WAS GOING ON BEFORE MY POWER TRAIN WARRANTY RAN OUT. THE GUY THAT WAS SERVICING MY CAR STATED THAT THE MOUNT NEEDED FIXING AND I WAS GIVING A CARD WITH THE PRICE ON IT THAT IT WOULD COST TO FIX THE PROBLEM WHICH WAS $335.WELL NOT LONG AFTER THAT MY TRANSMISSION WENT OUT RIGHT AFTER MY WARRANTY HAD EXPIRED. ALTHOUGH THE DEAL PAID 60%, IF THE CAR DEALER SHIP HAD BEEN HONEST, THEY HAD TO KNOW THE TRANSMISSION WAS GOING BUT I WAS TOLD TO CONTINUE TO DRIVE THE CAR BECAUSE IT WOULD BE ALL RIGHT. THIS WAS NOT TRUE BECAUSE NOT LONG AFTER THE POWER TRAIN WARRANTY HAD EXPIRED, THE TRANSMISSION WENT AND I HAD TO COME UP WITH THE DIFFERENT. I AM ON A FIXED INCOME AND I REALLY NEEDED MY CAR BECAUSE IT WAS THE ONLY TRANSPORTATION THAT WAS WORKING. I HAD TO CHARGE THE AMOUNT ON MY CREDIT CARD WHICH HAS REALLY CREATED A FINANCIAL BURDEN. I HAVE COME TO REALIZE THAT CAR DEALERSHIP DOES NOT CARE ABOUT THE CUSTOMER, ONLY THE MONEY. SINCE THEY FIXED THE TRANSMISSION I DO NOT HAVE THAT PROBLEM WITH THE CAR JUMPING WHEN YOU PULL OFF. THIS WAS AND STILL IS MY DREAM, BUT I NEVER WOULD HAVE THOUGHT THIS WOULD HAVE HAPPENED WITH A NEW CAR. I HAVE A 2003 MONTERO SPORT AND I HAVE NEVER HAD THIS PROBLEM. I DO NOT FEEL THAT I SHOULD HAVE HAD TO PAY ANYTHING. THIS JUST SHOWS THAT THEIR PRODUCT IS NOT AS GOOD AS I HOPED FOR. I WANTED TO UP GRADE TO ANOTHER ACADIA BUT THE DEALERSHIP DID

VEHICLE WAS EXHIBITING A MISS UNDER LOAD AT LOW RPM. DIAGNOSIS WAS A BAD COIL ON NUMBER 1 CYLINDER WHICH WAS REPLACED ALONG WITH THE ASSOCIATED SPARK PLUG FOR APPROXIMATELY $300.00. *TR

TRANSMISSION HAD A HARD SHIFT INTO REVERSE. DIAGNOSIS WAS THE 3-5-R WAVE PLATE AND UPON READING OTHER COMPLAINTS SEEMS TO BE COMMON. TRANSMISSION SHOP THEORY IS THAT THE WAVE PLATE WAS HARDENED TOO MUCH AND BECAME BRITTLE WITH THE FLEXING CAUSING IT TO BREAK. DEALERSHIP FIXED PROBLEM WITH WARRANTY HELP FROM GM BUT STILL COST $750.00. I BELIEVE THAT GM SHOULD HAVE PAID THE ENTIRE AMOUNT SINCE IT WAS WELL UNDER THE 100,000 MILE BUT WE OWNED IT FOR 6 YEARS. SEEMS THAT THIS FAILURE IS A FUNCTION OF MILEAGE AND NOT TIME AND THUS SHOULD BE TOTALLY COVERED. *TR

THE GMAC DEALER IS TELLING US THE OUR 2009 ACADIA HAS A DAMAGED WAVE PLATE AND WILL COST US ABOUT $2500 00 -- $3,000.00 TO FIX THIS PROBLEM. OUR 5 YEAR 100,000 MILEAGE JUST EXPIRED LAST MONTH. THE CAR WAS JUST AT THE SHOP FOR THREE RECALLS AND OIL CHANGE. WHEN THE PROBLEM FIRST HAPPENED I INFORMED THE DEALER AND TOLD THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED WHILE STOPPED AT A TRAFFIC LIGHT ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED. THE FAILURE CAUSED THE VEHICLE TO INDEPENDENTLY DRIVE ONTO A CURB AND NO WARNING LIGHTS ILLUMINATED. THE CONTACT WAS ABLE TO RESUME DRIVING THE VEHICLE. HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. THE VEHICLE OPERATED NORMALLY AFTER IT WAS RESTARTED. THE DEALER STATED THAT BOTH THE POWER STEERING PUMP AND STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 91,972..UPDATED 10/14/2014 *BF THE CONSUMER STATED HIS/HER VEHICLE WAS FIXED. UPDATED 10/21/14

I WAS DRIVING THE VEHICLE WHEN I CAME TO AN INTERSECTION TO TURN. WHEN I TURNED THE STEERING WHEEL IT WAS MAKING A RUBBING NOISE. I NOTIFIED THE DEALER, AND THEY SAID TO BRING IT IN. THE VEHICLE WAS PASSED ITS WARRANTY. I WAS TOLD THE ISSUE WAS THAT THE STEERING GEAR WAS GOING BAD AND NEEDED REPLACING. I WAS TOLD THAT IF I DID NOT REPLACE IT AT THAT TIME, IN THE FUTURE THERE WOULD BE A CATASTROPHIC FAILURE TO THE GEAR WHICH WOULD ALSO DAMAGE THE STEERING PUMP AND I WOULD NOT HAVE POWER STEERING. THE QUOTE WAS $1,600 TO REPLACE THE STEERING GEAR AND BUSHINGS. I WAS TOLD IT WOULD HAVE BEEN DOUBLE THAT IF I ALSO HAD TO REPLACE THE STEERING PUMP. THE STEERING GEAR SHOULD NOT HAVE FAILED AT 63K MILES! *TR

I WAS DRIVING THE VEHICLE ON THE HIGHWAY WITH A STEADY ACCELERATION. I NOTICED THE CAR START TO SHAKE A LITTLE AND THE TACHOMETER FLUTTERING UNTIL IT APPEARED THE CAR DOWN SHIFTED. I TOOK THE VEHICLE TO THE DEALER WHERE THEY TEST DROVE THE VEHICLE AND FOUND NO PROBLEMS. THE NEXT WEEKEND A LONG TRIP THE VEHICLE WAS DOING THE SAME THING. I NOTICED IT MORE ON SLIGHT INCLINES WITH THE CRUISE CONTROL ON. AT ONE POINT MY BROTHER DRIVING BEHIND ME SAID HE SAID A PUFF OF BLACK SMOKE COME OUT OF THE EXHAUST PIPE. I NOTICED THE SERVICE ENGINE LIGHT WAS FLASHING AT TIMES. TOOK THE VEHICLE BACK TO THE DEALER WHERE THEY SAID THE VEHICLE HAD CODES P0300 AND P0303. THEY REPLACED THE #3 IGNITION COIL. SINCE THE VEHICLE WAS OUT OF WARRANTY, MY TOTAL BILLS WERE $623. I SHOULD NOT HAVE HAD TO REPLACE AN IGNITION COIL AT 60K MILES! *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE LOW BEAM HEAD SOCKET ON THE DRIVERS SIDE MELTED. AS A RESULT, THE TECHNICIAN STATED THE HEAD LIGHT CAPSULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 60,000.

I PURCHASED THIS VEHICLE FROM A GMC DEALERSHIP ON MARCH 1ST 2014. THE VERY NEXT DAY I REPLACED A HEADLIGHT (NO BIG DEAL), A FEW DAYS LATER IT WAS VEERING TO THE LEFT VERY HARD SO I TOOK IT BACK. THEY SAID THE ALIGNMENT WAS OFF 45 DEGREES, SO THEY FIXED IT. 1 MONTH LATER THE STEERING STARTED LOCKING UP WHEN TURNING AT SLOW SPEEDS. I HAD IT DIAGNOSED BY THE GM DEALERSHIP WHO SAID IT WAS THE RACK AND PINION, AND STRUTS AND BEARINGS. I TOOK IT TO ANOTHER AUTO SHOP WHO SAID IT WAS THE POWER STEERING PUMP AND REPLACED IT, THE LOCKING UP STOPPED. THEY SAID THE RACK AND PINION WERE BAD BUT COULD LAST A BIT LONGER. A MONTH LATER THE AIR CONDITIONER WAS COMPLETELY OUT(THE VERY FIRST TIME I TURNED IT ON), AND A MONTH LATER THE ENTIRE CAR IS WHINING VERY LOUDLY WHICH I AM ASSUMING IS THE RACK AND PINION FINALLY GIVING OUT. I HAVE SPENT 20K ON THIS VEHICLE AND HAD IT FOR 6 MONTHS NOW. IN THAT 6 MONTHS IT HAS BEEN IN THE SHOP AT LEAST ONCE A MONTH. THAT IS ON TOP OF THE 3 RECALLS IT HAS BEEN IN FOR IN THE 6 MONTH PERIOD ALSO. NOW IT HAS TO GO BACK IN TO FIX THIS RACK AND PINION. THANKFULLY I PURCHASED AN EXTENDED WARRANTY, BUT THIS STEERING COLUMN IS NOT ALL COVERED. I AM BEYOND FRUSTRATED AND TIRED OF THROWING IN THOUSANDS OF DOLLARS WHEN I HAVE HAD THE VEHICLE A SHORT AMOUNT OF TIME, AND THIS REPLACING OF THE STEERING RACK IS A BIT RIDICULOUS SINCE THE VEHICLE DOES NOT EVEN HAVE 100K MILES ON IT. I WAS TOLD IT IS UNSAFE TO DRIVE, BUT WHEN I DONT HAVE AN EXTRA FEW THOUSAND DOLLARS TO THRO

TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DEALER STATED THAT THE POWER STEERING PUMP AND STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

VEHICLE'S CHECK ENGINE LIGHT CAME ON AND IMMEDIATELY THEREAFTER, CAR BEGAN SPUTTERING/HESITATING WHILE DRIVING ON THE FREEWAY. *TR

MOST COMMON AT SLOWER RATES OF SPEED, THE POWER STEERING GOES OUT & THE VEHICLE BECOMES EXTREMELY HARD TO STEER. HOWEVER, THIS HAS ALSO HAPPENED TO ME ON THE HIGHWAY WHILE TRAVELING AT 65+ MPH. THAT WAS EXTREMELY SCARY. MORE THAN ONCE, I HAVE BEEN FORCED TO TURN INTO AN ONCOMING LANE B/C THE STEERING IS TOO STIFF TO TURN PROPERLY. THE ISSUE WAS INTERMITTENT, BUT IS NOW CONSTANT. HAVE FLUSHED/REPLACED POWER STEERING FLUID, REPLACED POWER STEERING PUMP & RESERVOIR. THE VEHICLE IS AT MY LOCAL DEALER NOW (AS OF 8/22/14) & THEY ARE TELLING ME THE NEW PUMP IS BAD & THAT THE STEERING GEAR IS LEAKING...ALTHOUGH THERE IS NO EVIDENCE OF IT LEAKING EXTERNALLY ON THE GROUND & THE DIP STICK CONSISTENTLY SHOWS THE RESERVOIR AS FULL. APPROXIMATE REPAIR COST IS $1500 AS OF NOW... THIS IS A HIGHLY DANGEROUS & APPARENTLY COMMON SITUATION THAT GMC SHOULD BE RECTIFYING WITH A RECALL OF THE ACADIA. *TR

OUR 2009 GMC ACADIA'S POWER STEERING LOCKS UP AT LOW SPEEDS. THIS HAPPENS RANDOMLY AND TYPICALLY ALWAYS WHEN THE WHEEL IS TURNED. ONCE THE WHEEL LOCKS IT REMAINS 'STUCK' FOR A LITTLE OVER 1 SECOND. WHILE THE WHEEL IS 'STUCK' IT CANNOT BE TURNED. THIS IS A VERY COMMON COMPLAINT ON THIS VEHICLE AND CREATES AN VERY DANGEROUS DRIVING CONDITION. A MECHANIC HAS DIAGNOSED THIS ISSUE AS A FAULTY RACK AND PINION. THE MECHANIC ALSO CLAIMED THAT THIS IS VERY COMMON ON THESE VEHICLES. I WAS SHOCKED THE FIRST TIME THE WHEEL BECAME STUCK WHILE I WAS DRIVING; IT INSTANTLY SENT ME IN TO A PANIC. THERE NEEDS TO BE A RECALL ON THIS VEHICLE. *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE JERKED WITHOUT WARNING. THE CONTACT ALSO STATED THAT SHIFTING WAS DIFFICULT. ON ONE OCCASION, THE VEHICLE WAS SHIFTED INTO REVERSE AND THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO REVERSE. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

AT 72000 MILES WE HAD THE ACADIA SERVICED BECAUSE OF SHIFTING PROBLEMS, LOOKED AT AGAIN SEVERAL TIMES BETWEEN THEM AN 108000 WHEN MY WIFE HAD A NEAR CATASTROPHIC FAILURE AS THE TRANSMISSION FAILED RE ENGAGE WHILE IN DRIVE IN THE MIDDLE OF A BUSY INTERSECTION AND CALLED 911 BECAUSE OF THE DANGER TO MY DAUGHTER, HERSELF AND THOSE MOTORISTS ON THE ROAD WHO COULDN'T SEE THE HAZARD LIGHTS IN THE SETTING SUN DRIVING WESTBOUND - SHE NARROWLY AVOIDED BEING REAR ENDED AND LEFT THE VEHICLE AND SAT ON THE EMBANKMENT UNTIL POLICE ARRIVED. *TR

MY WIFE DRIVES THIS CAR. SHE AND MY SON WHO HAD BORROWED IT CLAIMED THAT "THE STEERING ISN'T WORKING PROPERLY". ON 16 AUGUST I WAS DRIVING THE VEHICLE AND ATTEMPTED TO MAKE A RIGHT TURN INTO A SIDE STREET. AS I WAS DOING SO THE POWER STEERING FAILED AND I WAS UNABLE TO NEGOTIATE THE CORNER WITHOUT CROSSING INTO THE ON COMING LANE. I WAS TRAVELING AT ABOUT 3-5MPH. AT THAT MOMENT A CAR APPROACHED IN THE ADJACENT ONCOMING LANE AND TO AVOID HITTING THAT VEHICLE I HIT THE BREAKS SUDDENLY AND STOPPED THE VEHICLE. I WAS ABLE TO COMPLETE THE TURN AFTER THE OTHER VEHICLE MOVED ON FROM THE STOP LINE AND (CONJECTURE) I WAS ACCELERATING. SINCE THAT INCIDENT I HAVE DRIVEN THE VEHICLE AND HAVE HAD NUMEROUS SIMILAR INCIDENTS - TODAY'S DATE IS 8/17/2014.. *TR

THE ABOVE MILEAGE AND DATES ARE APPROXIMATE--DEALER AND GMC (CASE #[XXX]) ARE AWARE OF PROBLEM WHICH INVOLVES A SUDDEN POWER SURGE AS I HAVE BEEN STOPPING AT MY MAILBOX, STOPPING AT STOP SIGN AND PULLING INTO PARKING PLACE. EACH TIME MY SPEED WAS SLOW ENOUGH AND MY FOOT WAS ON THE BRAKE, THAT I COULD MAINTAIN CONTROL WHILE THE RPMS SURGED TO OVER 4,000. I PUT TRANSMISSION INTO NEUTRAL AND SHUT ENGINE OFF AND, WITH RESTART, PROBLEM WENT AWAY. DEALER HAS ATTACHED A MONITOR TO TRY TO IDENTIFY THE ERROR CODE, BUT AFTER A FEW WEEKS OF HAVING IT IN PLACE, I RETURNED TO DEALERSHIP AND HAD IT REMOVED. THE FOLLOWING MORNING IT HAPPENED AGAIN AS I STOPPED AT MY MAILBOX. I HAVEN'T BEEN BACK TO MY DEALER TO REPORT THAT INCIDENT. VEHICLE NOW HAS JUST A FEW MILES OVER 101,000 AND THERE HAS BEEN NO RECENT ISSUE OF THE SAME TYPE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SUDDEN LOSS OF POWER STEERING ASSIST, CLOSE CALL AS I VEERING TO AVOID ONCOMING TRAFFIC THRU AN INTERSECTION. DEALER ACKNOWLEDGED THE FAILURE AND REPAIRED AT THE TIME. CAR HAD 2 ADDITIONAL STEERING COMPONENT FAILURES REQUIRING MAJOR REPAIR. MOST RECENTLY, AUGUST 4TH, 2014 MY 18 YEAR OLD DAUGHTER WAS DRIVING AND LOST POWER ASSIST. SHE WAS ABLE TO COAST TO A STOP WITHOUT INCIDENT LUCKILY. DEALER CONFIRMED ANOTHER PUMP FAILURE. THIS ISN'T THE RADIO, OR TIRE NOISE OR A NORMAL WEAR AND TEAR ITEM. POWER STEERING PUMP AND SYSTEM NEEDS TO LAST THE LIFETIME OF THE CAR AS IT'S A CRITICAL ITEM CENTRAL TO SAFETY AND CONTROLLABILITY OF THE VEHICLE. I AM AVAILABLE FOR ANY ADDITIONAL INFORMATION I CAN PROVIDE AS NEEDED. THANK YOU *TR

THE STEERING COLUMN RANDOMLY LOCKS AT SPEED WHILE TURNING. LOCKING COLUMN CAUSED IMPACT TO CURB WHILE DRIVING VEHICLE. *TR

WE DROVE 5 HOURS TO GET OUR ACADIA. ONLY TO REALIZE THE VERY NEXT DAY LESS THAN 24 HOURS THE STEERING WASN'T WORKING RIGHT. IF PARKED OR AT LOW SPEEDS IT IS AS IF IT HAS NO POWER STEERING. THIS MAKES IT PRETTY MUCH IMPOSSIBLE TO GET OUT OF ANY RIGHT SPOTS, PARKING SPOTS & IT LITERALLY IMPOSSIBLE TO PARALLEL PARK. THIS ISSUE HAS ONLY GOTTEN WORSE. I HAVE RESEARCHED ONLINE AND HAVE SEEN TONS OF COMPLAINTS OF THIS SAME ISSUE AND IS STATING THE ONES WHO DID HAVE THE ISSUE FIXED IT WAS THE RACK AND PINION WHICH COST $1400-$1700 TO FIX! THEREFORE A RECALL NEEDS TO BE MADE OF THIS ISSUE DUE TO FAULTY ASSEMBLY BEFORE SOMEONE GETS INJURED! *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED WHILE DRIVING 20 MPH THE FRONT PASSENGER SIDE TIRE BLEW AND THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHING INTO A TWO FOOT DITCH. THE VEHICLE THEN WENT THROUGH A ROW OF HEDGES AND CRASHED INTO A TREE ON THE DRIVER'S SIDE. THE SEAT BELT DID NOT RESTRAIN THE CONTACT AND THE AIR BAGS DID NOT DEPLOY. THE REAR SEATS COLLAPSED AS WELL. THE CONTACT SUSTAINED A SEVERE CONCUSSION FROM HITTING HER HEAD ON THE WINDSHIELD, BRUISED LEGS, ARM, FRACTURED NOSE, AND BRUISING TO THE FACE. THE CONTACT WAS FOUND LYING OVER THE CONSOLE AND WAS TAKEN TO THE EMERGENCY ROOM. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A COLLISION SHOP. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN NUMBER 14V266000 (SEAT BELT) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

OVER THE COURSE OF 6 YEARS SINCE I'VE PURCHASED BY NEW VEHICLE, ON THE RIGHT SIDE PASSENGER FLOOR, THERE IS A PUDDLE OF WATER THAT HAS ACCUMULATED UNDER THE CARPETING AND IS CAUSING THE FLOOR TO RUST AND DETERIORATE. IT IS WHEN YOU RUN THE A/C AND THE WATER DRAINS INTO THE VEHICLE. I'VE SENT IT TO THE DEALER TO HAVE IT REPAIRED MANY TIMES AND THEY ONLY DO A FIX AND NOT CORRECT THE PROBLEM TO AVOID THE LODGING OF THE WATER. THE LAST TIME I SENT IT TO MY DEALER THE FAN MOTOR WAS INOPERABLE BECAUSE OF THE WATER DAMAGE THE ELECTRONIC CIRCUITS. *TR

MY ACADIA BEGAN HAVING POWER STEERING ISSUES. I CHECKED THE POWER STEERING FLUID, BUT THE LEVEL WAS FINE. THE PROBLEM GOT INCREASINGLY WORSE UNTIL IT WAS TO THE POINT THAT I COULD HARDLY TURN THE CAR AT TIMES. THIS IS A DANGEROUS SITUATION AS I WOULD HAVE EASILY HIT OTHER CARS GOING AROUND CORNERS, ETC. THIS IS A SERIOUS ISSUE AS ALL THE PEOPLE I KNOW THAT OWN ACADIAS, HAVE THE SAME POWER STEERING ISSUES. THIS IS CLEARLY A WIDESPREAD AND POSSIBLE ACCIDENT-CAUSING PROBLEM. I BELIEVE THIS SHOULD BE CONSIDERED FOR A RECALL BECAUSE OF THE DANGER INVOLVED IN NOT BEING ABLE TO CONTROL THIS CAR WHEN THE POWER STEERING IS OUT. *TR

WHILE TURNING LEFT FROM A STOP SIGN, MY 2009 GMC SLT HAD AN RPM INCREASE AND FAILED TO CHANGE INTO A HIGHER GEAR. I WAS ALMOST STRUCK BY AN ONCOMING VEHICLE BECAUSE MY VEHICLE FAILED TO ACCELERATE. I PARKED AT THE POST OFFICE AND WHEN I RETURNED TO MY VEHICLE AND TRIED TO BACK OUT OF THE PARKING SPACE MY VEHICLE WOULD NOT GO INTO REVERSE. I HAD TO GET THE VEHICLE TOWED TO CARMAX AND HAVE IT REPAIRED. IT IS STILL AT CARMAX AND HAS TO HAVE THE ENTIRE TRANSMISSION REBUILT. LUCKILY I HAVE AN EXTENDED MAINTENANCE PLAN SO I ONLY HAVE TO PAY A DEDUCTIBLE INSTEAD OF THE ENTIRE AMOUNT. I FEEL THAT BASED ON THE NUMBER OF SAME COMPLAINTS AND SAFETY ISSUES THAT GMC SHOULD HAVE TO ISSUE A RECALL TO HAVE ALL THE TRANSMISSIONS REPLACED VERSUS THE INDIVIDUAL VEHICLE OWNERS HAVING TO PAY. IF RESEARCHED IT IS EVIDENT THAT THIS IS AN ENGINEERING FLAW WHICH STARTED WITH THIS TRANSMISSION IN 2007. *TR

I HAVE A 2009 ACADIA SLT2. I WAS ENTERING THE HIGHWAY AND ACCELERATING WHEN THE CAR WOULD NOT INCREASE IN SPEED AS I WAS MERGING ONTO THE HIGHWAY. I WAS NEARLY HIT BY A SEMI-TRACTOR TRAILER TRUCK. THE SAME PROBLEM HAS OCCURRED MULTIPLE TIMES AFTER THIS. I HAVE TAKEN THE CAR IN FOR SERVICE AND WAS TOLD BY A GM AUTHORIZED DEALER THAT THEY COULD NOT REPLICATE THE ISSUE AND THEY REPLACE A COIL. THE CAR STILL DOES THE SAME THING INTERMITTENTLY. THIS CAR HAS HAD OTHER SAFETY ISSUES, LIKE WATER LEAKING INTO THE CABIN AND NEARLY SHOCKING ME WHILE TRYING TO DRIVE. *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE HER CHILD WAS SEATED IN THE REAR PASSENGER SEAT, THE CONTACT COULD NOT UNLATCH THE REAR SEAT BELT RESTRAINT. AFTER MANY FAILED ATTEMPTS, THE SEAT BELT BEGAN TO TIGHTEN ACROSS THE CHILD CAUSING HIM TO BECOME PRESSED UP AGAINST THE SEAT AND UNABLE TO MOVE HIS CHEST. THE CHILD BEGAN TO LOSE OXYGEN, WHICH PROMPTED THE CONTACT TO CUT THE SEAT BELT FROM THE CHILD. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V266000 (SEAT BELTS); HOWEVER, THE DEALER STATED THAT THE FAILURE SHE EXPERIENCED WAS NOT IDENTICAL TO THE ONE LISTED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

AS MY WIFE PULLED OUT OF THE DRIVEWAY, SHE HEARD A "CLUNK" NOISE, AND SHE HAD TO APPLY A LOT OF EFFORT TO STRAIGHTEN OUT THE VEHICLE. MY WIFE HAS STATED THAT THIS IS ALMOST A COMMON ISSUE WITH THE STEERING AND MANY TIMES SHE HAS TO USE A LOT OF FORCE TO STEER THE VEHICLE IN A STRAIGHT LINE. WE TOOK THE VEHICLE TO THE DEALERSHIP WHO STATED THAT THIS IS A COMMON OCCURRENCE AND THAT IT WOULD COST $400 TO REPAIR THIS PROBLEM. WE DECLINED THE REPAIR AND FELT THAT THIS WAS AS SAFETY ISSUE AND THAT IT SHOULD BE REPAIRED WITHOUT ANY COSTS TO US. WE HAVE FILED A COMPLAINT WITH THE GENERAL MOTORS COMPANY HOWEVER WE HAVE ONLY RECEIVED A FORM TYPE E-MAIL INDICATING THAT OUR COMPLAINT IS IN THEIR FILES. WE HAVE ALSO INFORMATION FROM OTHER WEB SITES THAT THIS IS A COMMON ISSUE, HOWEVER NOTHING HAS BEEN DONE AT A FEDERAL LEVEL. WE ONLY HAVE 35,000 MILES ON THIS VEHICLE AND NOW WE ARE REALLY AFRAID TO TAKE ANY KIND OF LONG HIGHWAY TRIPS FOR FEAR THAT THIS WOULD HAPPEN AT HIGHWAY SPEEDS AND THAT THIS MAY RESULT IN SERIOUS INJURY AND OR DEATH OF OURSELVES AND OUR LOVED ONES. PLEASE ADVISE AS TO WHAT OTHER ACTIONS WE CAN TAKE TO RESOLVE THIS SAFETY ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

I HAVE HAD THE CAR FOR 1.5 YEARS, THE POWER STEERING WENT OUT MAKING IT IMPOSSIBLE TO GET THE CAR OUT OF PARKING SPOTS OR EVEN TURN AT A LIGHT. THE TRANSMISSION WENT OUT, THE IGNITION WENT BAD, THE STEERING COLUMN WENT OUT. THE CAR HAS BEEN RECALLED 6 TIMES & IN THE SHOP COUNTLESS MORE. SERIOUS PROBLEMS WITH ACADIAS. *TR