2009 GMC Acadia complaints

VARIOUS GM VEHICLES HAVE A KNOWN DEFECT THAT ALLOWS WATER FROM THE SUN ROOF DRAIN TO ENTER THE PASSENGER COMPARTMENT AND MORE IMPORTANTLY ALLOWS WATER TO ENTER THE PASSENGER COMPARTMENT FUSE BLOCK. THIS DEFECT IS COVERED UNDER SERVICE BULLETIN #08-08-57-003C. THIS VEHICLE HAS HAD NUMEROUS ELECTRICAL SYSTEM ISSUES THAT ONLY OCCUR DURING HEAVY RAINS AND THE DEALER HAS BEEN UNABLE TO RECREATE THE PROBLEM AFTER THINGS HAVE DRIED OUT SO TO SPEAK. MOST RECENTLY AFTER A HEAVY RAIN, THE BATTERY WAS DEAD AND WHEN REPLACED WITH A NEW BATTERY, THE ENGINE WOULD NOT SHUT OFF EVEN AFTER THE KEY WAS REMOVED. THIS IS A SERIOUS SAFETY CONCERN THAT CAN RESULT IN INJURY OR DEATH. THE ONLY WAY TO SHUT OFF THE ENGINE IS TO REMOVE THE ECM FUSE FROM THE UNDER HOOD FUSE BLOCK. NOT BEING ABLE TO SHUT THE ENGINE OFF VIA THE KEY CAN HAVE SERIOUS LIFE CONSEQUENCES IN THE EVENT OF AN EMERGENCY. THIS IS A WIDE SPREAD ISSUE THAT SEEMS TO GET WORSE OVER TIME AND ENDS UP WITH NOT BEING ABLE TO SHUT THE ENGINE OFF. THE GM MODELS AFFECTED BY THE SERVICE BULLETIN AS FOLLOWS: 2008-2012 BUICK ENCLAVE 2007-2012 GMC ACADIA 2007-2010 SATURN OUTLOOK *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED WHEN THE STEERING WHEEL WAS TURNED IT MADE A KNOCKING NOISE. THE DEALER PERFORMED A DIAGNOSTIC TEST WHICH LOCATED THE FAILURE IN THE STEERING GEAR BOX AND THE RACK PINION BALL RACK ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 28,600.

THE SUV WAS PARKED IN MY MOM'S DRIVEWAY. I PUSHED THE REMOTE TO OPEN THE REAR POWER LIFT GATE. I CAME UPON THE BACK OF THE SUV WITH MY 3 YEAR OLD DAUGHTER AND THE LIFT GATE WAS UP. I WENT TO PUT SOMETHING IN THE TRUNK WHEN THE LIFT GATE COLLAPSED ON MY HEAD KNOCKING ME OUT AND TO THE GROUND. LUCKILY, MY MOM SAW WHAT HAPPENED, GOT MY HUSBAND AND MADE SURE MY DAUGHTER DIDN'T WANDER IN TO THE ROAD. I WAS KNOCKED OUT FOR A FEW SECONDS, BUT LUCKILY PEOPLE WERE AROUND. IMAGINE IF IT HAD HAPPENED NEAR A BUSY ROAD OR PARKING LOT. WE HAVE A 1 YEAR OLD AND A 3 YEAR OLD. COULD OF BEEN DISASTROUS. SO UPON SPENDING SEVERAL HOURS IN THE ER, I WAS DIAGNOSED WITH A CONCUSSION. MY HUSBAND LOOKED AT THE LIFT GATE, WATCHED IT GO UP TO THE TOP, STOP AND THEN COME CRASHING CLOSED. IT APPEARS IT WAS A COMPLETE FAILURE OF THE ROD THAT OPENS THE LIFT GATE, BOTH PISTONS OR ARMS THAT HELP LIFT AND SUPPORT THE LIFT GATE, AND THE SENSORS WHICH SHOULD TELL THE DOOR TO IMMEDIATELY OPEN BACK UP. THE DOOR CAME DOWN WITH SUCH FORCE IT COULD PERMANENTLY INJURE OR KILL A CHILD OR SENIOR CITIZEN. WE CONTACTED GMC IMMEDIATELY THEY TOOK DOWN OUR INFORMATION REGARDING THE CAR AND INCIDENT. TOOK GMC 2 DAYS TO CALL BACK AND GO OVER EVERYTHING AGAIN AND 2 MORE DAYS TO GET THE STORY FROM MY HUSBAND. SO 12 DAYS IN TO THIS AND ALL THEY'VE DONE IS COLLECT THE INFO OVER THE COURSE OF 2 CALLS. THEY ARE ALSO TELLING US THAT WE HAVE TO WAIT ANOTHER 8 DAYS JUST TO GET A FUTURE DATE TO HAVE THE LIFT GATE INSPECTED BY GMC. HUH?

I BOUGHT MY GMC ACADIA, USED WITH APPROX 50,000 MILES ON IT AND HAVE OWNED IT FOR LESS THAN 4 MONTHS AND WITH IN THE LAST MONTH HAVE REPLACED 3 IGNITION COILS AND I AM ASSUMING WILL HAVE TO REPLACE MORE. FROM MY UNDERSTANDING THERE IS NO ISSUE THAT IS CAUSING THE COILS TO FAIL OTHER THAN THE PART IS GOING BAD. AND WHAT I WAS INFORMED IS THAT GMC IS NOW USING A DIFFERENT TYPE OF IGNITION COIL WHICH WOULD LEAD ME TO ASSUMING THAT THE IGNITION COILS THEY PUT IN THE ACADIAS ARE FAULTY. AND NOW THE OWNERS ARE LEFT TO FOOT THE BILL, WHICH DOES NOT SEEM RIGHT. THE TOUGH PART OF MY SITUATION IS THAT I PURCHASED THIS GMC AFTER TRADING IN MY PONTIAC GTO THAT WAS IN THE SHOP FOR 10 MONTHS WHILE GM SAT AROUND DOING NOTHING FOR ME. ALL 5 VEHICLES THAT I HAVE OWNED WERE GM VEHICLES AND NEEDLESS TO SAY NOW, I WILL NOT BE PURCHASING A GM VEHICLE EVER AGAIN. GM CUSTOMER SERVICE IS THE MAIN REASON FOR THIS. I UNDERSTAND THAT THESE THING HAPPEN BUT GM SHOULD MAKE THE SITUATION RIGHT AND HAVE NOT EVEN COME CLOSE TO MAKING ME FEEL VALUED AS A CUSTOMER. *TR

INITIALLY NOTICED WHEN SHIFTING FROM PARK TO ANOTHER GEAR SHIFTING WAS HARD. ABOUT A WEEK LATER NOTICED HESITATION IN SHIFTING GEARS WHILE DRIVING AT VARIOUS RATES OF SPEED THEN THE ENGINE WOULD REV ONCE IT SHIFTED INTO GEAR. EVENTUALLY PARKED THE CAR IN DRIVE THEN WENT TO BACK OUT TO TAKE TO DEALERSHIP AND IT WOULD NOT GO INTO REVERSE. VEHICLE TOWED TO DEALERSHIP WHERE THEY REPLACED THE WAVE PLATE AND OTHER PARTS THAT WERE CONTAMINATED. SINCE THIS INCIDENT THE VEHICLE HAS NOT DROVE SMOOTHLY OR SHIFTED GEARS SMOOTHLY. IT ALSO GETS LESS THAN 15 MILES TO THE GALLON DURING MY DAILY COMMUTE NOW WHERE PRIOR TO THE TRANSMISSION FIX I WOULD GET 19-20. VEHICLE HESITATES AND REVS CONTINUALLY WHILE DRIVING AND ACCELERATING. WHEN I RETURNED THE VEHICLE TO THE DEALERSHIP STATING THERE WAS STILL AN ISSUE I RECEIVED "WE COULD NOT REPLICATE THE ISSUE" AND SENT ON MY WAY. AFTER RESEARCH ON THIS SITE AND OTHER AND READING THE SYSTEMIC ISSUES OTHERS HAVE HAD JUST LIKE IT I AM CONCERNED FOR MY FAMILY AND THOSE AROUND ME SAFETY IF THE TRANSMISSION DECIDES TO STOP WHILE TRAVELING HIGH SPEED IN TRAFFIC OR WHEN CROSSING TRAFFIC. *TR

THE STEERING LOCKS UP AT LOW SPEEDS WHEN TRYING TO MAKE A TURN. IT IS EXTREMELY DANGEROUS BECAUSE IT IS ALMOST IMPOSSIBLE TO GET THE VEHICLE TO STEER, I BARELY GOT MINE OFF THE ROAD WHEN IT OCCURRED. IT IS KIND OF A HIT AND MISS SITUATION, IT DOES NOT HAPPEN ON EVERY TURN YOU MAKE; IT MIGHT HAPPEN ONCE AND THEN THE NEXT TURN IT WON'T AND THEN THE NEXT IT LOCKS UP AGAIN. AT THIS POINT I HAVE MY VEHICLE PARKED UNTIL IT'S REPAIRED BECAUSE IT'S TOO DANGEROUS TO OPERATE BECAUSE YOU NEVER KNOW WHEN IT WILL LOCK UP AND IF YOU WOULD BE ABLE TO MAINTAIN CONTROL OF YOUR VEHICLE. THIS PROBLEM NEEDS TO BE RECALLED, ESPECIALLY AFTER SO MANY COMPLAINTS HAVE BEEN MADE OF THE SAME ISSUE WITH THE VEHICLE, BEFORE SOMEONE ENDS UP INJURED DUE TO THE FAULTY STEERING. AFTER READING ALL OF THE COMPLAINTS I'M SURPRISED GM HAS NOT ADDRESSED THIS ISSUE. *TR

ON SLOW SPEEDS THE POWER STEERING GOES OUT COMPLETELY ON TURNS THIS SEEMS TO BE A ONGOING ISSUE DUE TO OTHER REPORTS POWER STEERING JUST FAILS BUT NOT ALL THE TIME SOMEONE IS GOING TO GET INJURED BADLY AS GM KNOWS AND YOU KNOW OF THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH THE TRANSMISSION STALLED WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. THE VIN WAS UNAVAILABLE.

THE POWER STEERING WAS NOISY FROM AROUND THE DATE OF PURCHASE. THIS PROBLEM EVOLVED INTO INTERMITTENT FAILURE OF THE POWER STEERING AT BOTH LOW SPEEDS AND AT HIGHWAY SPEEDS. THE COMPLAINT HAS NOT BEEN ADDRESSED ADEQUATELY BY GENERAL MOTORS EVEN THOUGH I AM FINDING MANY COMPLAINTS FOR THIS SAME ISSUE. IN FACT, THERE IS A CLASS ACTION LAWSUIT PENDING CURRENTLY (SEE BELOW). THE VEHICLE NOW HAS APPROXIMATELY 78,000 MILES AND THE INTERMITTENT PROBLEM PERSISTS ALONG WITH ELECTRICAL ISSUES ON RH SIDE OF VEHICLE. THE CLASS ACTION WAS BROUGHT ON BEHALF ALL PERSONS IN THE UNITED STATES WHO PURCHASED OR LEASED ANY 2009 THROUGH 2012 GMC ACADIA, 2009 THROUGH 2012 BUICK ENCLAVE, OR 2009 THROUGH 2012 CHEVROLET TRAVERSE VEHICLES (COLLECTIVELY, 'CLASS VEHICLES') DESIGNED, MANUFACTURED MARKETED, DISTRIBUTED, SOLD, WARRANTED AND SERVICED BY GENERAL MOTORS, LLC AND GENERAL MOTORS COMPANY THIS ACTION ARISES OUT OF A UNIFORM AND WIDESPREAD DEFECT IN THE INTEGRAL STEERING SYSTEM OF AN ENTIRE CLASS OF AUTOMOBILES THAT POSES AN EXTREMELY UNREASONABLE SAFETY RISK NOT ONLY TO THE DRIVER AND PASSENGERS OF THE VEHICLE, BUT TO OTHER DRIVERS ON THE ROAD AND PEDESTRIANS ON THE STREETS. THE LAWSUIT ALLEGES THAT THE STEERING SYSTEM IN THESE VEHICLES ARE DEFECTIVE BECAUSE STEERING MAY INTERMITTENTLY AND DRASTICALLY FAIL WHILE THE CAR IS IN MOTION (THE 'STEERING DEFECT'), THUS CREATING A SERIOUS SAFETY RISK. A COPY OF THE COMPLAINT IS ATTACHED HERE. COMPLAINT: GM 4-1-13 THE COURT DENIED GM'S MOTION TO DISMISS A

WHEN ACCELERATING, MY CAR SEEMS TO 'SLIP' OR 'STUTTER' BEFORE CLICKING INTO GEAR. THIS HAPPENED IN THE FIRST YEAR OF OWNERSHIP. THE DEALERSHIP NEVER ACKNOWLEDGED IT WHEN I WOULD BRING IT IN TO GET CHECKED. AFTER A FEW YEARS OF OWNING IT I NOW KNOW THAT IT IS A TRANSMISSION ISSUE VERY COMMON WITH THE GMC ACADIA. I HAVE READ THAT IT IS A FAULTY WAVE PLATE. NOT SURE WHAT THAT IS BUT NOW WITH ONLY 50,000 ON MY CAR IT IS REALLY BAD. IT BARELY MADE IT HOME LAST NIGHT. TRANSMISSION IS TOTALLY SLIPPING AND EVEN WHEN JUST DRIVING ALONG AT THE SAME SPEED IT WENT INTO LIMP MODE. THE GAS REVVED LIKE I WAS IN NEUTRAL. THIS IS EXTREMELY DANGEROUS AS I HAD A CARLOAD OF GIRLS ON A TRIP TO THE MOUNTAINS. WHAT IS IT GOING TO TAKE UNTIL THIS CAUSES AN ACCIDENT AND CASUALTIES! GMC NEEDS TO STEP UP AND GET THIS PART RECALLED. IT IS A FAULTY PART AND THEY NEED TO PAY FOR THE REPLACEMENT!!! *TR

TRANSMISSION WAVE PLATE ISSUE...CAR STARTED "HARD-SHIFTING" FROM 2ND-3RD GEAR...ONCE THIS STARTED, IN A MATTER OF A COUPLE OF DAYS, HAD TROUBLE EVEN SHIFTING INTO GEAR...BARELY WAS ABLE TO DRIVE IT TO DEALERSHIP WHERE THEY DIAGNOSED THE ISSUE...MY ISSUE IS THAT I HAVE TO PAY $4500 FOR SOMETHING THAT IS A KNOWN DANGEROUS PROBLEM WITH GMC ACADIAS ACROSS ALMOST ALL MODEL YEARS BASED UPON MY RESEARCH ON THE INTERNET. THIS SHOULD BE A RECALL SITUATION. THERE IS OBVIOUSLY A FAULT SOMEWHERE WITH THE ASSEMBLY PROCESS TO BE THIS HUGE OF A PROBLEM. THIS COULD LEAD TO A MAJOR ACCIDENT. ON 9/27, I WAS TURNING LEFT OFF A MAIN ROAD INTO MY SUBDIVISION. CAR WOULD NOT ENGAGE INTO GEAR, SO WAS JUST COASTING ACROSS THE LANE WHERE ONCOMING TRAFFIC WOULD BE UNTIL IT ENGAGED MAYBE 3 TO 4 SECONDS LATER. HAD THERE BEEN TRAFFIC COMING, THE ONCOMING VEHICLE WOULD HAVE SLAMMED INTO ME BEFORE I COULD HAVE GOTTEN ACROSS. *TR

MY WIFE WAS DRIVING HER 09 ACADIA AND ALL OF A SUDDEN IT QUIT SHIFTING AND THE ENGINE REVVED UP IF SHE WENT OVER 25 MPH. SHE LIMPED IT TO A LOCAL SERVICE STATION WHERE THEY INFORMED US THAT THE REVERSE CLUTCH PRESSURE PLATE WAS BROKEN AND NEEDED A NEW TRANSMISSION. EVEN THOUGH IT WAS WITHIN GM'S 5YR 100K "POWERTRAIN WARRANTY", THEY "CONVENIENTLY" EXCLUDED THAT PROBLEM FROM BEING COVERED. I HAVE SEEN MANY, MANY COMPLAINTS REGARDING THIS ISSUE AND IT IS[XXX] THAT GM ISN'T OWNING UP TO IT AND CORRECTING THE PROBLEM ON CURRENT VEHICLES. SO, NOW WE ARE OUT $3500 FOR A NEW TRANSMISSION ON A CAR WITH ONLY 75K MILES! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *UPDATED 1/15/2014 *JS

AT LOW SPEEDS POWER STEERING FAILED. NEED TO BE ACCELLERATING IN ORDER FOR POWER STERRING TO WORK. SEEMS LIKE A DEFAULT THAT SHOULD HAVE A RECALL GIVEN THAT THIS ISN'T AN UNCOMMON EXPERIENCE. MY MILEAGE IS REALLY LOW AND I AM FRANKLY SURPRISED TO HAVE THE ISSUE. GMC SHOULD PROBABLY DO A RECALL BEFORE SOMEONE GETS HURT OR KILLED. HOPEFULLY THIS ISN'T A RECURRING ISSUE AFTER I GET IT FIXED.

TRANSMISSION BEGAN SLIPPING WHEN I WAS ACCELERATING OUT OF TURNS. DEALER REPLACED BROKEN MOTOR MOUNT AND REPROGRAMMED COMPUTER AND SAID TRANSMISSION WAS FINE. 17 DAYS LATER, 3-5 REVERSE CLUTCH WENT OUT AND DEALER HAD TO REBUILD 3-5 REVERSE AND 4,5,6 CLUTCH AND REPLACE TORQUE CONVERTER BECAUSE OF CONTAMINATION. THE CAR STILL ISN'T DRIVING RIGHT BUT DEALER STATES THEY CAN'T FIND ANYTHING WRONG WITH THE VEHICLE. THIS IS A VERY COMMON PROBLEM WITH '08 AND '09 ACADIA'S AND GMC IS AWARE OF THE PROBLEM BUT ISN'T DON'T ANYTHING TO PREVENT FAILURE WITH OTHER OWNERS. *TR

DURING THE LAST FEW MONTHS I HAVE NOTICED A PROBLEM WITH MY 2009 GMC ACADIA. THE PROBLEM OCCURS WITH THE POWER STEERING FAILING WHEN I AM TRYING TO STEER OR TURN. IT IS AS IF THE POWER STEERING STOPS WORKING COMPLETELY AND I AM FORCED TO USE MANUAL STEERING WHICH CAN BE EXTREMELY DIFFICULT AND IS A SERIOUS SAFETY ISSUE. *JS

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

* TRANSMISSION WAS SLIPPING AND REVVING UP BETWEEN GEARS. DELAYED RESPONSE AND CLUNKING SOUND WHEN IT IS IN REVERSE. "CHECK ENGINE LIGHT" ALSO CAME ON. BARELY DROVE THE CAR TO THE DEALERSHIP FOR REPAIRS. DEALERSHIP SERVICE ADVISOR SCHEDULED A TRANSMISSION REBUILD. AFTER DOING INTERNET SEARCH, I SAW COUNTLESS COMPLAINTS IN BLOGS, SNS, ETC. THERE ARE SO MANY PEOPLE HAVING THIS TRANSMISSION PROBLEM. NOT ACCEPTABLE. GMC HAS POWERTRAIN WARRANTY 5 YEAR /100K MILES. MY WARRANTY EXPIRES IN FOUR MONTHS AND GM SHOULD PROVIDE EXTENDED POWERTRAIN WARRANTY BEYOND 5 YEARS BASED UNRELIABLE TRANSMISSION DESIGN/QUALITY. * POWER STEERING PROBLEM. POWER STEERING IS MAKING MOANING UNDER LOW SPEED DRIVING (IN THE PARKING LOT, DRIVING AROUND SUBDIVISION, ETC.). NOISE IS COMING FROM THE INSIDE STEERING COLUMN AREA. ALSO STEERING IS VERY TIGHT AND HARD. COMPLAINED TO DEALERSHIP MULTIPLE TIMES. DEALERSHIP REPLACED THE SEAL TWICE, BUT THE PROBLEM IS STILL THERE. DEALERSHIP TOLD ME THAT GM DOES NOT HAVE A FIX FOR THIS PROBLEM. *TR

TL-THE CONTACT OWNS A 2009 GMC ACADIA SLT. THE CONTACT STATED THAT WHILE IN REVERSE OR STOPPING ON A HILL AND TAKING HER FOOT OFF THE BRAKE, THE VEHICLE SLIGHTLY ROLLED BACK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. ST

2009 GMC ACADIA SLT1 - 67,000 MILES CURRENTLY. POWER STEERING FAILING AT LOWER SPEEDS. WHEN PURCHASING THE VEHICLE USED WITH ONLY 25,000M+- APPROX. 2 YEARS AGO, I QUESTIONED THE DEALERSHIP ABOUT THE WHINING NOISE COMING FROM THE STEERING COMPONENTS AND WAS TOLD THAT THIS IS NORMAL FOR ALL ACAIDIAS AND NOT A CONCERN. NOW THE STEERING IS FAILING AT LOW SPEED TURNS. GMC SERVICE DEPT RECOMMENDING: STEERING GEAR HOUSING $42.14 - 2 BOLTS $11.00 - 2 - BOLTS $7.59 - 6 - P/S FLUID $23.10 AND FLUSH AND BLEED SYSTEM, LABOR TO REPLACE STEERING GEAR HOUSING $640.50 POWER STEERING PUMP $155.69 REALIGN AFTER STEERING GEAR REPAIR $69.95 LABOR FOR PUMP $315.00 INJECTORS AND COILS FAILING. IN DEC 2011, I HAD TO REPLACE COILS #2 & #3. I JUST REPLACED #6 INJECTOR ON JULY 17, 2013 (= $685) AND ON JULY 24, 2013 (ONE WEEK LATER) CHECK ENGINE LIGHT REAPPEARED. GMC SERVICE DEPT RECOMMENDING: 4 - IGNITION COILS $373.30, 6 - SPARK PLUGS $42.25, LABOR FOR COILS, AND PLUGS $241.50. ........................................................... TOTAL PARTS $655.07 TOTAL LABOR $1197.00 TAX $54.04 ALIGN $69.95 TOTAL: $1976.06 OFFERING 40% CUSTOMER PORTION PAY $790.42 WHY IS THERE NO RECALL ON DEFECTIVE STEERING COMPONENTS & COILS/INJECTORS? IN THE LATER 2012 MODELS GM DID CHANGE THE POWER STEERING & FLUID, SO GM IS AWARE THAT THERE IS A PROBLEM WITH THE DESIGN. THE FUEL DELIVERY SYSTEM IS ALSO DEFECTIVE AND FAULTY COILS/INJECTORS COULD AND HAVE CAUSED FIRES. GMC ACADIA, BUICK ENCLAVE & CHEVROLET TRAVERSE VEHIC

MY 2009 GMC ACADIA STARTED TO LOCK UP WHILE STEERING/TURNING. I TOOK TO DEALERSHIP AND WAS TOLD I NEEDED TO REPLACE MY RACK. THEY QUOTED ME $1500! I COULD NOT AFFORD THIS, SO THEY TOLD ME IT'S DRIVABLE BUT WILL EVENTUALLY GET WORSE. I CANNOT PARK EASY IN PARKING LOTS, I CAN'T MAKE EASY TURNS AND IT'S TERRIFYING WHEN I TAKE MY KIDS IN THE CAR. I TOOK IT OTHER PLACES - SOME SAID IT'S THE RACK AND OTHERS IT'S THE PUMP. SO FAR I HAD TO REPLACE COILS EVERY MONTH, MY ENGINE HAD TO BE REMODELED AFTER A ROD SNAPPED OFF INTO IT AND NOW THIS! PLEASE RECALL THIS!!!!!!!!! IT'S A SAFETY ISSUE AND WAY TOO COSTLY! *TR

MY ACADIA HAS SOME PROBLEMS WITH THE POWER STEERING BEING "STIFF" - OR HARD TO TURN IN TIGHT SPOTS. (I.E., PARKING OR CLOSE TURNS). I TOOK IT TO MY REPAIRMAN TODAY AND ASKED HIM TO CHECK IT OUT. HE SAYS THAT HE HAS SEEN ISSUES WITH OTHER VEHICLES, INCLUDING THE ACADIA AND THE ENCLAVE - THIS SAME ISSUE. HE STARTED TAKING IT APART AND CALLED ME AND SAID THE ENTIRE POWER STEERING SYSTEM, PUMP, RACK N PINION STEERING, ETC. HAVE TO BE REPLACED. HE SAID HE HAS HAD TO DO THIS IN SEVERAL OTHER VEHICLES LIKE THIS. HE SAID THAT THERE WERE ALREADY METAL SHAVINGS SHOWING UP. HE TOLD ME THAT PARTS AND LABOR WOULD BE AROUND $1,100 TO GET THIS TAKEN CARE OF. HE SAID IT WILL JUST GRADUALLY GET WORSE - IT SHOULDN'T GO OUT ALL TOGETHER ALL AT ONCE, BUT IT WOULD GET WORSE. I HAVE SEEN 25+ OTHER COMPLAINTS ON THIS SAME PROBLEM WITH THE SAME VEHICLES. WHEN IS GM GOING TO DO SOMETHING ABOUT THIS. I HAVE DONE REGULAR MAINTENANCE ON THIS VEHICLE ALL ALONG. IT HAS APPROX. 80,000 MILES ON IT RIGHT NOW. HAS BEEN DOING THIS FOR ABOUT A YEAR - NOT BAD - BUT HE IS RIGHT - GETTING A LITTLE WORSE ALL THE TIME. *TR

VEHICLE IS HARD TO TURN AT LOW SPEEDS, PARTICULARLY WHEN PARKING. SEEMS AS THOUGH POWER STEERING IS NOT WORKING. TOOK TO DEALER AND WAS TOLD THAT POWER STEERING PUMP WENT OUT AND THAT STEERING GEAR/RACK SHOULD ALSO BE REPLACED FOR $1800+. THIS IS RIDICULOUS ON A VEHICLE THAT WAS PURCHASED NEW AND SERVICED EVERY 3000, PRIMARILY AT THE DEALERSHIP FROM WHICH IT WAS PURCHASED. GIVEN THE OTHER 23 COMPLAINTS THAT HAVE BEEN FILED FOR THE SAME ISSUE, IT APPEARS TO BE A COMMON DEFECT AND I AM EXTREMELY CONCERNED ABOUT THE SAFETY OF THE VEHICLE THAT MY WIFE DRIVES EVERY DAY WITH OUR 2 YOUNG CHILDREN. *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE POWER STEERING PUMP ASSEMBLY AND THE WATER PUMP SHAFT SEAL HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. *TR

THE VEHICLE'S STEERING STOPS WORKING AT LOW SPEEDS WHILE TRYING TO PARK OR BACK OUT OF A PARKING PLACE. THE POWER STEERING FAILS AND YOU MUST TURN THE VEHICLE MANUALLY. THE ISSUE CONTINUES TO GET WORSE THE LONGER YOU WAIT TO GET IT FIXED. *TR

STEERING IS DIFFICULT AT LOW SPEEDS. WHILE DRIVING AT LOW SPEEDS THE STEERING WHEEL SEEMS TO ALMOST LOCK UP AND NEEDS CONSIDERABLE FORCE TO BE TURNED. THE PROBLEM IS CONSISTENTLY HAPPENING EVERY TIME THE ACADIA IS DRIVEN. THIS PROBLEM MAKES IT EXTREMELY DIFFICULT TO MANEUVER IN PARKING LOTS AND AT ANY INTERSECTION. THIS PROBLEM HAS BEEN GOING ON FOR A LITTLE WHILE AND SEEMS ONLY TO BE GETTING WORSE. *TR

WAS DRIVING OUR 2009 GMC ACADIA AND AS I WAS SLOWING AND TURNING THE CAR BECAME VERY HARD TO STEER, IF I WAS APPLYING THE BRAKE I COULD BARELY TURN THE STEERING WHEEL. I THEN ASKED MY FATHER TO TEST IT OUT AND EVEN HE COULD BARELY TURN IT WHEN APPLYING THE BRAKES AND WAS TIGHT TO STEER IN GENERAL. I AM 500 MIKES FROM HOME, BUT NOT SURE IT IS SAFE TO DRIVE BACK HOME. WILL CALL DEALER BUT FROM ALL THE OTHER COMPLAINTS IT SOUNDS LIKE THE POWER STEERING PUMP IS OR HAS GONE OUT. THIS IS VERY UNSAFE AND ALTHOUGH I WAS CAUTIOUS WHILE DRIVING, IT IS DEFINITELY A SAFETY HAZARD!!!! *TR

I BOUGHT THIS CAR IN FEB 2012 AND FROM THE FIRST TIME I DROVE IT THE STEERING WAS VERY TIGHT AND MAKES A CLUNKING NOSE IN THE THE FRONT END. TOOK THE CAR IN TO THE DEALER AND THE POWER STEERING PUMP WAS CHANGED AND THIS FIXED THE STEERING WHEN IT WAS HARD TO TURN. NOW IT'S MAY 2013 AND THE CLUNK IS STILL THERE AND WAS TOLD ITS THE POWER STEERING GEAR AND ITS ABOUT 950 DOLLARS TO FIX. THIS IS CRAZY THERE IS ONLY ABOUT 83,000 MILES ON MY CAR. I AM READY TO LET THE BANK HAVE IT. *TR

BOUGHT USED 2009 ACADIA IN 2011 WITH 55000 MILES AND NOTHING BUT HEADACHE 1) 60K MILES: LIFTGATE CAME CRASHING DOWN MY WIFE'S BACK WHILE GETTING THE GROCERIES. THEY SHOULD HAVE SOME SAFETY MEASURES TO STOP THE GATE FROM CRASHING. 2) 70K MILES: TRUCK WONT START IN DRIVE WAY. TOWED TRUCK TO DEALER AND THEY CHANGED FUEL PUMP. 3) 70K MILES: ENGINE MISFIRE CODE. REPLACED ONE COIL. 4) 76K MILES: COOLANT ALWAYS LOW. DEALER CHANGED WATER PUMP. 5) 76K MILES: TRUCK HESITATE AND FEEL A MISFIRE BETWEEN 45 AND 55 MPH. TOOK TRUCK TO DEALER AND THEY QUOTED ME OVER $3300 TO REPLACE ALL COILS, SPARK PLUGS, STEERING WHEEL COLUMN AND STEERING RACK BUSING. 6) SINCE WE BOUGHT THE CAR WE CANT EVEN DRIVE IT WITH THE WINDOWS DOWN OR THE ROOF OPEN. THE TRUCK SHAKES ROUGHLY WITH BOTH ROOF AND WINDOWS OPEN. *TR

ON MULTIPLE OCCASIONS, THE POWER STEERING HAS FAILED WHEN TURNING THE WHEEL OF THE VEHICLE. THIS SPECIFIC INSTANCE, AS I WAS TRYING TO CROSS ON COMING TRAFFIC ON A MAJOR ROADWAY (POSTED SPEED LIMIT 45 MPH) TO GET INTO A COMMON TURN LANE TO MERGE WITH TRAFFIC, THE STEERING WENT OUT AS I BARELY MADE IT INTO THE COMMON TURN LANE LEAVING ME WITH CONCERNS ABOUT THE SAFETY OF DRIVING MY VEHICLE. I HAVE CONCERNS THAT THE STEERING SHOULD BE FAILING SO QUICKLY AFTER 3 PLUS YEARS OF THE LIFE OF THE VEHICLE (BOUGHT BRAND NEW). *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT UPON ACTIVATION, THE PASSENGER REAR TURN SIGNAL FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 21,000.

I HAVE BEEN HAVING TROUBLE WITH THE POWER STEERING IN MY 2009 ACADIA. IT LOOSES POWER FOR A FEW SECONDS ALMOST EVERY TIME I MAKE A TURN NOW. IT IS EXTREMELY SCARY IF I AM IN BUSY TRAFFIC. I TOOK IT TO THE DEALERSHIP AND THEY SAID THAT I NEED TO HAVE THE WHOLE POWER STEERING PARTS REPLACED. $1700!!... WHICH IS NOT COVERED UNDER WARRANTY. I HAVE A FRIEND WHO IS A MECHANIC AND HE SAID THAT THERE ARE MORE THAN ONE COMPONENT FOR THE POWER STEERING AND THAT THE DEALERSHIP WANTS TO REPLACE IT ALL BECAUSE IT IS EASIER THAN ACTUALLY FIGURING OUT WHICH PART IS REALLY CAUSING THE PROBLEM AND JUST REPLACING THAT PART. THIS IS VERY FRUSTRATING AND IT IS RIDICULOUS THAT I CAN'T TRUST THE DEALERSHIP TO TAKE CARE OF THE PROBLEM CORRECTLY. WE HAVE BEEN RESEARCHING AND FINDING OUT THAT MANY 2009 ACADIA OWNERS ARE HAVING THIS SAME ISSUE. OBVIOUSLY GMC NEEDS TO COVER THE COSTS OF ISSUES LIKE THESE THAT ARE HAPPENING TO NOT JUST 1 OWNER BUT SEVERAL!! *TR

PASSENGER SIDE LOW-BEAM HEADLIGHT FAILED. UPON INSPECTION, IT APPEARS THE LIGHT SOCKET ITSELF HAS MELTED AND CAUSED THE WIRING SHIELDING TO MELT AS WELL. ATTEMPTED REPLACEMENT OF THE BULB RESULTED IN THE SOCKET HOUSING CRUMBLING IN MY HANDS. THE DEALER CLAIMS IT WILL COST UPWARD OF $500 TO CHANGE MY LIGHTBULB. THIS IS OUTRAGEOUS AND CLEARLY THE FAULT OF GMC, WHO SEEM TO HAVE PURPOSELY DESIGNED THESE BULBS TO OVERHEAD THEIR HOUSINGS, MELT, AND BE ALMOST IMPOSSIBLE TO CHANGE WITHOUT TAKING THE VEHICLE TO THE DEALER. I WANT GMC TO PAY FOR NEW WIRING AND ILLUMINATION. *TR

DRIVING ON SR AT APPROX. 65MPH WHEN CHECK ENGINE LIGHT COMES ON AND "ENGINE POWER REDUCED" IS DISPLAYED. CAR SLOWS DRAMATICALLY AND EVENTUALLY COMES TO A STOP. POWER STEERING IS ALSO LOST CONCURRENTLY. AFTER SWERVING INTO OPPOSITE LANE, I MANAGED TO GET CAR OFF TO THE SIDE OF ROAD. CAR WAS TOWED TO DEALERSHIP (COURTESY GM ROADSIDE ASSISTANCE). FUEL PRESSURE SENSOR WAS REPLACED AFTER FINDING THE SENSOR INTERMITTENTLY SHORTING AND CAUSING THE LOW PRESSURE CONDITION. THE POWER STEERING ASSEMBLY WAS ALSO LEAKING. THE STEERING GEAR WAS REPLACED AND FLUSHED. EXACTLY ONE WEEK LATER WHILE DRIVING ON THE SAME SR AT APPROX. 55MPH, THE CHECK ENGINE LIGHT CAME ON AND "ENGINE POWER REDUCED" IS DISPLAYED. CAR SLOWS DRAMATICALLY AND COMES TO A STOP. HOWEVER, THIS TIME I WAS ABLE TO STEER CAR OFF THE SIDE OF THE ROAD WITH NO PROBLEM. HEAVY SMOKE WAS ALSO COMING FROM THE EXHAUST AND THE CAR SMELLED UNUSUAL ON THE INTERIOR. AFTER WAITING 3 HOURS FOR A TOW (GM ROADSIDE ASSISTANCE), THE CAR WAS TOWED TO THE DEALERSHIP. TWO FUEL INJECTORS WERE FOUND LEAKING (# 1 AND 3) AND WERE REPLACED. FUEL INJECTORS 2, 4, 5, AND 6 WERE REBUILT. THIS SAME VEHICLE HAD TWO FUEL INJECTORS (#3 AND 5) REPLACED IN AUGUST 2011 WHEN THIS SAME CHAIN OF EVENTS OCCURRED (PREVIOUSLY REPORTED). I AM CONCERNED AS TO WHY FUEL INJECTORS IN THIS VEHICLE CONTINUE TO FAIL CAUSING THE ENGINE TO FLOOD WITH FUEL. THE SAFETY CONCERN IS THE VEHICLE WILL DECELERATE AND STOP WITH NO WARNING WHICH COULD CAUSE A FATALITY IF I WERE ON A IN

MY VEHICLE BEGAN TO "JUMP" WHEN YOU PRESS ON THE GAS PETAL. THEN IT HAD TROUBLE FINDING A GEAR. I TOOK IT IN TO THE DEALERSHIP AND THEY SAID THAT THEY COULD NOT REPLICATE THE PROBLEM. I WAS THEN COMING HOME FROM WORK AT 5PM IN TRAFFIC, GOING 65 MILES AN HOUR IN THE FAST LANE AND THE TRANSMISSION FAILED. THE CAR WOULD NOT MOVE FORWARD OR BACKWARDS. I WAS LEFT IN THE MIDDLE OF THE ROAD IN HEAVY TRAFFIC WHERE PEOPLE COULD EASILY HIT MY CAR. I WAS ABLE TO GUIDE THE CAR TO THE SIDE AND A TOW TRUCK CAME AND TOWED ME INTO THE DEALERSHIP. THEY RETURNED THE CAR A WEEK LATER SAYING THAT IT WAS WORKING AS DESIGNED. I WAS THEN DRIVING UP TO EUREKA CA AND THE TRANSMISSION BEGAN TO SLIP. THE CAR WOULD NOT GO PAST 35 MILES PER HOUR. I WAS ON A BUSY FREEWAY AT THE TIME. I TOOK IT TO REPAIR AND THEY TESTED IT AND SAID THAT TRANSMISSION SENSORS WHERE FAULTY. THERE WAS NO DEALERSHIP THERE SO I DROVE IT BACK TO THE SAN FRANCISCO BAY AREA WITH MY HAZARD LIGHTS ON AT 35 MILES PER HOUR WITH THE TRANSMISSION WINING THE WHOLE TIME. THE CAR WAS RETURNED TO ME A WEEK LATER SAYING THAT THE TRANSMISSION HAD BEEN REPAIRED. A COUPLE OF WEEKS LATER I WAS DRIVING AND FELT THE TRANSMISSION SLIP AGAIN. I TOOK IT IN TO THE DEALERSHIP AND THEY SAID THAT THEY COULD NOT REPLICATE THE PROBLEM. I TOLD THEM THAT I WAS SURE I WAS GOING TO BE BACK AS THIS WAS THE PATTERN OF THE CAR. THE CAR IS NOW IN THE SHOP AFTER THE TRANSMISSION FAILED AGAIN ON A BUSY STREET WHILE I WAS DRIVING. THIS ISSUE IS WELL DOCUMENTED FOR THI

THE DAYTIME RUNNING BULBS NEXT TO THE HEADLIGHTS OVERHEATED AND MELTED THE BACK OF THE HOUSING THAT THE BULB SOCKET MOUNTS IN THE BACK OF THE HEADLIGHT HOUSING. OBVIOUSLY THERE IS A DESIGN DEFECT IN THE SOCKET/HARNESS THAT IS CAUSING OVERHEATING. THERE IS A TECHNICAL SERVICE BULLETIN ON THIS FOR 2009 ACADIA AND OTHER MAKES WITH THE SAME DESIGN BUT THIS IS A SAFETY ISSUE AS IT CAN CAUSE A FIRE AND ALSO THE LIGHTS CAN SHORT OUT. THE BULLETIN IS #10-08-42-001: LOW BEAM HEADLAMP BULB DIAGNOSIS/REPLACEMENT (INSPECT BULB AND CONNECTOR) - (MAY 14, 2010) . THIS NEEDS TO BE RECALLED. *TR

WHEN TRYING TO STEER THE VEHICLE BELOW 5 MPH'S (ENGINE BELOW 1200 RPM), THE STEERING WHEEL WILL LOCK UP AND IS VERY HARD TO STEER. MY WIFE HAD THIS HAPPEN TO HER THE FIRST WHEN SHE WAS PULLING INTO OUR DRIVEWAY (THANKFULLY IT DID NOT HAPPEN IN THE CITY). SHE TOLD ME ABOUT IT, SO I THEN TOOK IT TO TOWN SHOPPING. IT TOOK A WHILE BEFORE IT HAPPENED TO ME, BUT FINALLY IT DID WHEN I WAS MAKING A TIGHT RIGHT HAND TURN INTO A MENARDS PARKING LOT. I STARTED THE TURN AND NOTICE INSTANTLY THAT I HAD NO STEERING. I ALMOST HIT ANOTHER CAR BECAUSE I WAS NOT ABLE TO STEER SHARP ENOUGH OR FAST ENOUGH FOR THE RIGHT HAND TURN. AFTER THAT, I GOT IN THE PARKING LOT AND DID A LITTLE TESTING. I FIGURED OUT THAT THE STEERING WAS LOCKED, AND IF THE ENGINE WAS REVVED OVER 1200 ENGINE RPM, THE STEERING WOULD COME BACK SLIGHTLY. AFTER SEVERAL TRIES, IT DID COME BACK. DON'T KNOW IF I CAN TRUST IT TO WORK ALL THE TIME??? IT APPEARS THE PROBLEM IS WORSE AFTER THE CAR HAS BEEN RUN FOR A WHILE. WITH COLD TEMPS IT WORKS UNTIL THE STEERING SYSTEM WARMS., THEN PROBLEM IS RANDOM. SCARY!!! FEELS LIKE THERE IS A FLOW CONTROL VALVE MAYBE THAT IS IN PUMP, AND WHEN IT STICKS OPEN, THE STEERING IS LOST AT IDLE SPEEDS. NOT A GOOD DEAL... *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 60 MPH AND UNDER WHILE COMING TO A STOP, SHE RECIEVED A WARNING FROM HER ONSTAR SYSTEM ADVISING HER THAT THE ABS SYSTEM FAILED AND TO SERVICE THE VEHICLE IMMEDIATELY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. AFTER DIAGNOSIS THEY ADVISED HER THAT FRONT BRAKE PEDALS AND BRAKE PEDAL POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER HAVING THE REPAIRS DONE THE CONTACT STATED THAT THE ON STAR SYSTEM IN HER VEHICLE ADVISED HER THAT SHE NEEDED TO HAVE THE VEHICLE SERVICED IMMEDIATELY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED AGAIN. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,830 AND THE CURRENT MILEAGE WAS APPROXIMATELY 58,000.

THE VEHICLE IS EQUIPPED WITH A GEAR DRIVEN POWER LIFTGATE THAT OPENS AND CLOSES THE REAR HATCH AT THE TOUCH OF A BUTTON. I APPROACHED THE REAR HATCH OF THE ACADIA TO LOAD GROCERIES, AND SIGNALED IT TO OPEN. THE HATCH POWERED OPEN NORMALLY TO ITS FULL HEIGHT. I WALKED UNDERNEATH IT. WITH NO WARNING, THE HATCH SUDDENLY FELL AND STRUCK ME IN THE HEAD / BACK OF NECK / SHOULDER AREA. IT HIT HARD ENOUGH TO CAUSE SERIOUS INJURY. *TR

I WAS DRIVING SLOW AND WHEN I WENT TO TURN THE STEERING WAS EXTREMELY TIGHT. I HAD TOLD THE DEALERSHIP WHERE I BOUGHT IT FROM, FROM THE DATE OF PURCHASE THAT SOMETHING WAS WRONG. FINALLY TOOK IT IN ON 10/19/2012 AND WAS TOLD IT WAS THE POWERSTEERING PUMP. IT'S OVER $400 TO GET FIXED AND I DON'T HAVE IT RIGHT NOW. *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE TRACTION CONTROL LIGHT REMAINED ILLUMINATED AND CAUSED THE TRACTION CONTROL SYSTEM TO BECOME DISABLED. IN ADDITION, THE INSTRUMENT PANEL INFORMATION CENTER FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE INSTRUMENT PANEL CONTROL MODULE HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 70,000.

I ENTERED APPROXIMATE DATE THAT I FIRST REPORTED TO THE DEALERSHIP THE CONDITION OF THE LEATHER SEATS. THE LEATHER SEATS ARE PEALING. THE SUN VISOR BROKE OFF FROM THE MIRROR. THE CONSOLE WAS PEALING. I REPORTED THESE BEFORE THAT TIME, BUT HAD TO WAIT UNTIL THE GENTLEMAN AT THE DEALERSHIP WAS AVAILABLE. I WAS NOT PLEASED WITH THE WAY HE TREATED ME. HE ACTED AS IF I WAS NOT SMART IN REFERENCE TO MY PROBLEMS AND WAS BLAMING IT ON WEAR AND TEAR. ALSO I NOW HAVE A HEADLIGHT THAT HAS MOISTURE IN IT. THE DEALERSHIP CHECKED IT FOR LEAKS AND NONE WERE FOUND, SO HOW DOES THAT HAPPEN. I JUST HAD RECALL ON LIGHT, BUT WAS INSIDE THE LIGHT. NOW THIS IS HOW I FEEL ABOUT THAT. IT IS ME AND MY GRANDDAUGHTER AND SHE WAS 12 WHEN I PURCHASED THE VEHICLE. WE USED IT FOR DAY TO DAY TRAVELS AND TRAVELING. I HAVE BEEN AND CONTINUE TO BE VERY CAREFUL AND SO DOES MY GRANDDAUGHTER, WITH THE WAY WE TAKE CARE OF THIS VEHICLE. I AM SO DISAPPOINTED IN THE FACT THAT IT WAS NOT TAKEN CARE OF PROPERLY. I NEVER HEARD FROM THE DISTRICT REPRESENTATIVE REGARDING THESE PROBLEMS AND HE TOLD ME SHE/HE WOULD GET WITH ME. GMC CONTACTED ME AND THE DEALER SEVERAL TIMES AND NOW IT IS STILL THE SAME. GMC HAS REALLY FAILED IN THEIR JOB IN WORKING WITH CUSTOMERS WITH PROBLEMS. *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, SHE HEARD A CLICKING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND WAS INFORMED THAT THE CV JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO ANOTHER DEALER AND THEY STATED THAT THE AXLE WAS DAMAGED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS UNAVAILABLE.

I HAD JUST PICKED UP MY CAR FROM HAVING THE A/C COMPRESSOR AND CONDENSOR REPLACED AND I WAS DOING A U TURN INTO A GAS STATION WHEN THE POWER STEERING WENT OUT. I HAD TO MANUALLY TURN THE WHEEL. WITH MY TWO CHILDREN IN THE BACK I ALMOST WENT INTO A DITCH. I IMMEDIATELY CALLED THE DEALERSHIP AND TOOK IT IN FOR THEM TO LOOK AT. THEY TOLD ME THAT THE POWER STEERING GEAR ASSEMBLY WAS LEAKING AND NEEDED TO BE REPLACED. THEY FOUND THAT WHEN THE VES VALVE WAS COMMANDED SHUT, THE VALVE WOULD NOT RE-OPEN. THE RACK WAS ALSO LEAKING ON THE LEFT SIDE. THEY REPLACED THE GEAR ASSEMBLY, SET TOE AND FLUSHED THE SYSTEM. THIS IS A SERIOUS SAFETY CONCERN AND SHOULD BE LOOKED INTO FOR A RECALL. *TR

MY AIR CONDITIONING HAS NEVER BEEN COOL ON MY VEHICLE, ESPECIALLY IN EXTREMELY HOT WEATHER. I TOOK IT IN TO THE DEALERSHIP SEVERAL TIMES WITH THE RESULT BEING THERE IS NOTHING WRONG WITH IT. FINALLY ON THE 4TH OF JULY IT STOPPED WORKING COMPLETELY. IT WAS BLOWING HOT AIR. WE TOOK IT TO THE DEALERSHIP AGAIN AND THEY SAID THAT THE COMPRESSOR HAD BEEN FAILING FOR SOME TIME. METAL SHAVINGS HAD COME OFF AND CLOGGED THE CONDENSER AND FILTER. THE DEALERSHIP REPLACED THE COMPRESSOR AND THE CONDENSER. THE AIR CONDITIONING STILL IS NOT REALLY COLD, BUT AT LEAST IT ISN'T HOT. *TR

POWER LIFTGATE STRUT BROKE OR MALFUNCTIONED WHILE I WAS REMOVING ITEMS FROM THE TRUNK. THE HEAVY TRUNK LID DROPPED ABOUT 18 INCHES, HIT MY BACK AND THEN STARTED TO AUTOMATICALLY CLOSE ON MY BACK AND HEAD. WHEN THE TRUNK LID HIT MY BODY, IT STILL TRIED CLOSE WITH THE POWER FUNCTION EVEN THOUGH THERE AS AN OBSTRUCTION. I WAS ABLE TO SQUEEZE UNDER THE CLOSING LID AND ESCAPED INJURY. I AM VERY CONCERNED THAT IF A CHILD OR ELDERLY PERSON WERE REMOVING ITEMS FROM THE TRUNK THAT THEY WOULD HAVE BEEN INJURED. THERE ARE NUMEROUS POSTS ON THE INTERNET ABOUT ACADIA LIFTGATE PROBLEMS. *JS

I WAS IN THE MIDDLE OF A TURN WHEN VEHICLE GOT VERY HARD TO CONTROL AS I WAS FINISHING MY TURN POWER STEERING PUMP STARTED WORKING AGAIN AND I ALMOST SIDE SWIPED ANOTHER VEHICLE DUE TO THE FORCE I HAD TO APPLY TO THE STEERING WHEEL WHEN PUMP QUIT WORKING. TOOK VEHICLE TO DEALER AND THEY SAID POWER STEERING PUMP WAS LEAKING AND THAT THERE HAS BEEN MULTIPLE ACCOUNTS OF THIS HAPPENING IN GMC. THEY DID STATE IT WAS A MECHANICAL FAILURE IN THE POWER STEERING ISSUE OF THE VEHICLE BUT NO RECALL HAS BEEN ISSUED AS IF YET. ANY HELP WITH THIS PROBLEM WOULD BE GREATLY APPRECIATED. I SEE THIS AS A VERY UNSAFE CONDITION OF THE VEHICLE THAT SHOULD BE LOOKED AT CLOSELY UPON GMC'S BEHALF. *TR

THE POWER STEERING RANDOMLY FAILS AT LOW SPEEDS. THIS HAS CREATED SEVERAL HAZARDOUS SITUATIONS WHILE MAKING LEFT HAND TURNS WITH ONCOMING TRAFFIC AND RIGHT HAND TURNS AT INTERSECTIONS WITH WAITING TRAFFIC ON THE ADJACENT STREET. THE CAR WAS REPAIRED AT A LOCAL SHOP BY REPLACING THE POWER STEERING PUMP. I WAS TOLD THIS IS A COMMON PROBLEM AND THE NEW PUMP IS A MORE ROBUST DESIGN. THE COST FOR THE OUT-OF-WARRANTY REPAIR WAS ABOUT $850. *TR

TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE DRIVING APPROXIMATELY 80 MPH, THE CONTACT DEPRESSED THE BREAK PEDAL BUT THE BRAKES WOULD NOT RESPOND AND THE RPMS ABNORMALLY INCREASED TO APPROXIMATELY 6,000. THE CONTACT WAS ABLE TO STOP THE VEHICLE AFTER CONTINUALLY DEPRESSING THE BRAKES. THE CONTACT HEARD A LOUD POPPING SOUND ONCE THE VEHICLE CAME TO A STOP AND NOTICED SMOKE EMITTING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN REPLACED THE FRONT AND REAR BRAKE PADS AND ROTORS, AND STATED THAT THE FLOOR MAT HAD BECOME ENTANGLED WITH THE ACCELERATOR PEDAL. HE FAILURE CAUSED THE VEHICLE TO ACCELERATE SUDDENLY. THE CONTACT DID NOT AGREE WITH THE TECHNICIAN'S DIAGNOSIS. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,830. UPDATED 05/24/12*LJ

WHILE AT WYATT JOHNSON DEALERSHIP TO BUY CAR, SALESPERSON, [XXX], STATES THERE IS A PROBLEM WITH THE PLASTIC PIECES ATTACHED TO FLOOR MATS. STATES HE NEEDS TO ORDER THEM AND BRING CAR BACK IN. LESS THAN WEEK LATER, CHECK ENGINE LIGHT COMES ON. THEY KEPT CAR FOR A FEW WEEKS BECAUSE THEY STATE THEY NEEDED TO ORDER A PART THAT THEY DID NOT HAVE IN. FINALLY PICKED UP CAR TO REALIZE THERE WAS SO MANY MILES ON IT THAT I THOUGHT IT WAS NOT THE ACADIA WE BOUGHT, OR THEY SET IT UP ON A DOLLY TO LET TIRES ROTATE TO HIKE THE MILES. THEY KNEW WE WERE MOVING SOON, MILITARY, AND DID NOT HAVE TIME TO DO SOMETHING ABOUT IT. WITHIN A 100 MILES THE CHECK ENGINE LIGHT CAME ON AGAIN. LONG STORY SHORT, THIS HAPPENED TIME AND TIME AGAIN WHERE DEALERSHIP WOULD HAVE CAR FOR WEEKS WITH US TO DRIVE AROUND A $5000 LOANER VEHICLE WHILE MAKING PAYMENTS ON A $40,000 VEHICLE. BECAUSE WE WERE NOT STATIONED AS SAME STATE AS WHERE WE BOUGHT IT, NO GMC DEALERSHIP WOULD TAKE THE VEHICLE BACK AS A LEMON. TWICE WE RAN FROM THE VEHICLE FEARING FOR OUR LIFE BECAUSE IT STALLED, SMOKED, AND HAD THE SMELL OF GAS IN THE CABIN AREA. NO DEALERSHIP AT NEW DUTY STATION WOULD TAKE THE CAR BACK WITHOUT SEVER PENALTIES, AND SAID WE WOULD NEED TO RETURN IT TO THE STATE WE BOUGHT IT IN ORDER TO TURN IT IN AS A LEMON, HOWEVER, THE VEHICLE WAS NOT SAFE TO DRIVE FROM FLORIDA TO TENNESSEE. KEEP IN MIND THE CAR WENT IN AND OUT OF SHOP 8-10 TIMES WITH THEM KEEPING THE VEHICLE WEEKS AT A TIME. WE PAID $680 WITH 0% INTEREST RATE A MONT

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE DRIVER'S SIDE HEADLIGHT EXHIBITED A LARGE ACCUMULATION OF WATER WHICH RESULTED TO CONDENSATION INSIDE OF THE HEADLIGHT LENS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED TO THE CONTACT THAT THE DRIVER'S SIDE HEADLIGHT WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS 94,000.