No owner complaints are on file for this vehicle. It has been recalled 2 times.
2 safety recalls
Part 573 reports
Structure › Frame and Members18V485000
Filed Jul 19, 20181,946 vehiclesPolaris Industries, Inc.
Defect. Polaris Industries, Inc. (Polaris) is recalling certain 2011-2016 GEM E2, E2L, ELXD, and EL electric vehicles. The lower main frame tube may crack which can result in failure of the secondary upper cab frame.
Risk. If the upper cab frame fails, it can increase the risk of injury or crash.
Remedy. Polaris will notify owners, and dealers will install an additional frame brace to the lower frame tubes, free of charge. The recall began December 18, 2018. Owners may contact Polaris customer service at 1-855-743-3436. Polaris' number for this recall is L-18-03.
Seat Belts15V820000
Filed Dec 7, 20151,364 vehiclesPolaris Industries, Inc.
Defect. Polaris Industries, Inc. (Polaris) is recalling certain model year 2015 GEM EL, ES, E4, E4S, ELXD, E6, E6S, and E2 vehicles manufactured December 15, 2014, to August 25, 2015. The seat belts in the affected vehicles have retractor mechanisms that may fail, causing the seat belt to be stuck in one position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Risk. If the seat belt does not retract or extend, the seat occupant may not be properly secured in the event of a crash, increasing their risk of injury.
Remedy. GEM will notify owners, and dealers will replace the seat belt assemblies, free of charge. The recall began on December 31, 2015. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-15-02.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 19, 2018. Source: NHTSA Office of Defects Investigation.