Polaris Industries, Inc.: Structure › Frame and Members
Polaris Industries, Inc. reported this defect to federal regulators on Jul 19, 2018 and put the number of vehicles at risk at 1,946. The repair is free for as long as the recall stands.
The defect
Polaris Industries, Inc. (Polaris) is recalling certain 2011-2016 GEM E2, E2L, ELXD, and EL electric vehicles. The lower main frame tube may crack which can result in failure of the secondary upper cab frame.
The risk
If the upper cab frame fails, it can increase the risk of injury or crash.
The remedy
Polaris will notify owners, and dealers will install an additional frame brace to the lower frame tubes, free of charge. The recall began December 18, 2018. Owners may contact Polaris customer service at 1-855-743-3436. Polaris' number for this recall is L-18-03.
18 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2016 Gem E2 | 1 | 4 | 0 | 0 |
| 2016 Gem EL | 0 | 1 | 0 | 0 |
| 2016 Gem Elxd | 0 | 4 | 0 | 0 |
| 2015 Gem E2 | 0 | 2 | 0 | 0 |
| 2015 Gem EL | 0 | 2 | 0 | 0 |
| 2015 Gem Elxd | 0 | 2 | 0 | 0 |
| 2014 Gem E2 | 0 | 1 | 0 | 0 |
| 2014 Gem EL | 0 | 1 | 0 | 0 |
| 2014 Gem Elxd | 0 | 1 | 0 | 0 |
| 2013 Gem E2 | 0 | 2 | 0 | 0 |
| 2013 Gem EL | 0 | 2 | 0 | 0 |
| 2013 Gem Elxd | 0 | 2 | 0 | 0 |
| 2012 Gem E2 | 0 | 2 | 0 | 0 |
| 2012 Gem EL | 0 | 2 | 0 | 0 |
| 2012 Gem Elxd | 0 | 2 | 0 | 0 |
| 2011 Gem E2 | 0 | 2 | 0 | 0 |
| 2011 Gem EL | 0 | 1 | 0 | 0 |
| 2011 Gem Elxd | 0 | 1 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 18V485000.
Full record for the 2016 Gem E2 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →