2010 Freightliner Sprinter 3500

Routine

Owners filed 3 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 4 times.

What fails
ComponentReportsCrashesFiresInjuries
Fuel/Propulsion System1
000
Electronic Stability Control (esc)1
000
Air Bags1
000

4 safety recalls

Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module17V479000
Filed Jul 28, 201720,665 vehiclesDaimler Vans Usa, Llc

Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy. DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.

Air Bags › Frontal › Driver Side › Inflator Module16V077000
Filed Feb 10, 2016136,361 vehiclesDaimler Vans Usa, Llc

Defect. Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy. Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.

Seat Belts11V210000
Filed Mar 30, 20113,437 vehiclesMercedes-Benz Usa, Llc - Dba Sprinter

Defect. MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2008-2011 2500 AND 3500 SPRINTER VEHICLES EQUIPPED WITH AN OPTIONAL THREE-SEAT BENCH IN THE PASSENGER COMPARTMENT. THE SEAT BENCHES IN THE SECOND SEATING ROW MAY HAVE BEEN EQUIPPED WITH SAFETY BELTS THAT DO NOT MEET THE MINIMUM REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, "OCCUPANT PROTECTION IN INTERIOR IMPACT," AND MOTOR VEHICLE SAFETY STANDARD 209, "SEAT BELT ASSEMBLIES." FIRST, THOSE SAFETY BELTS MAY NOT LOCK AS REQUIRED. SECOND, THE ASSEMBLY LOOP MAY NOT PERFORM TO MINIMUM FORCE REQUIREMENTS.

Risk. IN THE EVENT OF A CRASH, THE SAFETY BELTS IN THESE VEHICLES MAY NOT PERFORM AS REQUIRED SUCH THAT A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY OR DEATH IN THE EVENT OF A CRASH.

Remedy. MERCEDES-BENZ WILL INSPECT AND REPLACE ANY SEAT BELT ASSEMBLIES THAT DO NOT MEET THE REQUIREMENTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 15, 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 843-695-5000.

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap10V294000
Filed Jun 29, 20102,589 vehiclesSprinter Engineering & Compliance Suppor

Defect. SPRINTER IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 VEHICLES MANUFACTURED FROM NOVEMBER 2009 THROUGH MARCH 2010 AND SOLD UNDER THE MERCEDES-BENZ, FREIGHTLINER, AND DODGE BRAND NAME. THE SPRING PLATE WHICH ATTACHES THE OIL FILLER NECK TO THE CYLINDER-HEAD COVER MAY CRACK.

Risk. A CRACK IN THE SPRING PLATE MAY RESULT IN ENGINE OIL LEAKING INTO THE ENGINE COMPARTMENT FROM THE OIL FILLER NECK, POSSIBLY LEADING TO THE ACCUMULATION OF DIRT IN THE ENGINE COMPARTMENT WITH SUBSEQUENT SOILING OF THE ROAD SURFACE WHICH COULD LEAD TO A VEHICLE CRASH.

Remedy. DEALERS WILL REPLACE THE OIL FILLER NECK FREE OF CHARGE. MERCEDES-BENZ USA IS HANDLING THE MERCEDES-BENZ AND FREIGHTLINER SPRINTER OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN, AND CHRYSLER IS HANDLING THE DODGE SPRINTER OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. THE SAFETY RECALL BEGAN ON OCTOBER 4, 2010. MERCEDES-BENZ AND FREIGHTLINER SPRINTER OWNERS MAY CONTACT MBUSA, LLC AT 1-877-762-8276, AND DODGE SPRINTER OWNERS MAY CONTACT CHRYSLER AT 1-800-992-1997.

What owners reported

Newest filings
Fuel/Propulsion System
Filed Jul 16, 201913,402 milesSC

TL* THE CONTACT OWNS A 2010 FREIGHTLINER SPRINTER 3500. THE CONTACT STATED THAT THE CHECK ENGINE AND FUEL PRESSURE LOW WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO EXCEL TRUCK GROUP OF COLUMBIA (2790 SHOP RD, COLUMBIA, SC 29209) AND WAS REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 13,402. *BF THE CONSUMER STATED THE SENSOR WAS BAD AND HAD IT REPLACED AT THE TUNE OF $1455.41. THE CONSUMER WANTS TO BE REIMBURSED FOR THE REPAIRS. *TR

Electronic Stability Control (esc)
Filed Jun 12, 2011720 milesAZ

THE HANDLING OF THIS VEHICLE IS VERY UNSTABLE AT 50 MILES HOUR OR LESS. WIND COULD BE SOME OF THE PROBLEMS. OTHER VEHICLES DID NOT APPEAR TO HAVE THIS PROBLEM, AS THEY WOULD PASS US AND NOT TO HAPPY THAT WE COULDN'T DRIVE FASTER.

Air Bags
Filed Apr 7, 2011800 milesTN

TL* THE CONTACT OWNS A 2010 FREIGHTLINER SPRINTER 3500. UPON STARTING THE VEHICLE, THE SRS WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 800 AND THE CURRENT MILEAGE WAS 1,000. THE VIN WAS UNAVAILABLE.

3 of 3 complaints, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
20220100Routine
202111100Routine
202001700Routine
201903600Routine
20180800Routine
20172700Routine
201611100Routine
20150900Routine
20140500Routine
20130500Routine
20122300Routine
20111200Routine
2010 — this page3400Routine
20090400Routine
20087600Routine
20070600Routine
20061200Routine
20051200Routine
20040200Routine
20032410Routine
20020300Routine
20010100Routine

Compare every Sprinter 3500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 28, 2017. Source: NHTSA Office of Defects Investigation.