Daimler Vans USA, LLC: Air Bags › Frontal › Passenger Side › Inflator Module
Daimler Vans USA, LLC reported this defect to federal regulators on Jul 28, 2017 and put the number of vehicles at risk at 20,665. The repair is free for as long as the recall stands.
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The remedy
DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2011 Freightliner Sprinter 2500 | 1 | 4 | 0 | 0 |
| 2011 Freightliner Sprinter 3500 | 1 | 2 | 0 | 0 |
| 2011 Mercedes-Benz Sprinter 2500 | 14 | 4 | 0 | 0 |
| 2011 Mercedes-Benz Sprinter 3500 | 8 | 4 | 0 | 0 |
| 2010 Freightliner Sprinter 2500 | 4 | 5 | 0 | 0 |
| 2010 Freightliner Sprinter 3500 | 3 | 4 | 0 | 0 |
| 2010 Mercedes-Benz Sprinter 2500 | 14 | 6 | 0 | 0 |
| 2010 Mercedes-Benz Sprinter 3500 | 4 | 6 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V479000.
Full record for the 2011 Freightliner Sprinter 2500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →