2002 Freightliner Business Class

Routine

No owner complaints are on file for this vehicle. It has been recalled 5 times.

5 safety recalls

Part 573 reports
Suspension › Front › Wheel Bearing04V272000
Filed Jun 7, 20049,602 vehiclesFreightliner Llc

Defect. ON CERTAIN TRUCKS BUILT WITH 8,000 OR 6,000 POUND FRONT AXLES AND FOUR-PIECE SPINDLE NUT SETS, PREMATURE FRONT ,WHEEL BEARING WEAR MAY BE CAUSED BY INCONSISTENT BEARING ENDPLAY ADJUSTMENT.

Risk. IF ALLOWED TO PROGRESS, THE FRONT WHEEL ASSEMBLY MAY SEPARATE FROM THE VEHICLE, WHICH COULD RESULT IN A CRASH.

Remedy. THE DEALERS WILL REPLACE THE FRONT AXLE OIL SEALS AND HUB CAP GASKETS ON BOTH SIDES. THE RECALL BEGAN SEPTEMBER 7, 2004. OWNERS SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.

Engine and Engine Cooling › Engine › Diesel03V203000
Filed May 29, 200373 vehiclesFreightliner Corporation

Defect. ON CERTAIN HEAVY TRUCKS AND MOTORHOMES EQUIPPED WITH CUMMINS WESTPORT B GAS PLUS OR C GAS PLUS 6 CYLINDER ENGINES, THE ELECTRONIC CONTROL MODULE CALIBRATION MAY NOT CORRECTLY DETECT A THROTTLE PLATE ACTUATOR FAILURE THAT COULD RESULT IN AN UNCOMMANDED OPEN THROTTLE CONDITION.

Risk. IF THIS EVENT OCCURS, THE VEHICLE OPERATOR WILL NOT HAVE CONTROL OF THE ENGINE SPEED WHICH COULD POSSIBLY RESULT IN A VEHICLE CRASH.

Remedy. DEALERS WILL REPLACE THE ELECTRONIC CONTROL MODULE CALIBRATION FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CUMMINS CUSTOMER ASSISTANCE CENTER AT 1-800-343-7357 OR FREIGHTLINER AT 1-800-547-0712.

Trailer Hitches › Fifth Wheel Assembly02V337000
Filed Dec 17, 2002733 vehiclesFreightliner Corporation

Defect. ON CERTAIN TRUCK-TRACTOR MODEL VEHICLES EQUIPPED WITH CONMET SIMPLEX STATIONARY OR SLIDING FIFTH-WHEEL, THE CLINCH PINS THAT RETAIN THE FIFTH-WHEEL PIVOT PINS MAY NOT BE FULLY INSTALLED.

Risk. THE FIFTH WHEEL COULD SEPARATE FROM THE VEHICLE INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT THE FIFTH WHEEL TO VERIFY THE CORRECT INSTALLATION OF THE CLINCH PIN AND PIVOT PIN. MISSING PINS WILL BE REPLACED. OWNER NOTIFICATION BEGAN NOVEMBER 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings02V280000
Filed Oct 17, 200253 vehiclesFreightliner Corporation

Defect. ON CERTAIN CREW CAB TRUCKS EQUIPPED WITH HYDRAULIC BRAKES, THE HYDRAULIC BRAKE LINES FROM THE CHASSIS MOUNTED ANTI-LOCK BRAKE SYSTEM (ABS) MODULATOR VALVE CAN BE DAMAGED BY INTERFERENCE WITH THE CAB MOUNTED AUXILIARY HEATER DUCT.

Risk. THIS COULD RESULT IN EXTENDED BRAKING DISTANCE, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL REPLACE THE BRAKE LINES. OWNER NOTIFICATION BEGAN ON DECEMBER 26, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.

Parking Brake › Conventional › Mechanical › Linkage and Cable02V108001
Filed Apr 10, 2002548 vehiclesFreightliner Corporation

Defect. ON CERTAIN TRUCKS EQUIPPED WITH MERITOR BRAND 12" X 4" DCM DRUM PARKING BRAKE, THE BOLTS USED TO ATTACH THE PARKING BRAKE ASSEMBLY TO THE FLANGE YOKE ARE TOO LARGE AND CAN INTERFERE WITH THE PROPER ENGAGEMENT OF THE BRAKING SYSTEM AND POSSIBLY DISENGAGE.

Risk. IMPROPER ENGAGEMENT OF THE PARKING BRAKE COULD RESULT IN THE VEHICLE ROLLING AWAY WITHOUT PRIOR WARNING POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.

Remedy. DEALERS WILL REPLACE THE ATTACHING BOLTS WITH THE CORRECT SIZE BOLTS FREE OF CHARGE. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING OCTOBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.

Across model years

Worst on record: 2003
YearComplaintsRecallsFiresDeathsAssessment
20037100Routine
2002 — this page0500Routine
20010600Routine
20001900Routine
19991500Routine
19980500Routine
19972600Routine
19960500Routine
19952400Routine
19940300Routine
19930200Routine
19920200Routine
19910200Routine

Compare every Business Class year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 7, 2004. Source: NHTSA Office of Defects Investigation.