Owners filed 2 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Structure › Body
1
0
0
0
Electrical System
1
0
0
0
3 safety recalls
Part 573 reports
Equipment › Recreational Vehicle/Trailer15V745000
Filed Nov 10, 201512,656 vehiclesThor Motor Coach
Defect. Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Winds Four Winds, Four Winds Hurricane, Four Winds Siesta, Four Winds Windsport, 2009-2010 Four Winds Dorado, Four Winds Dutchmen, Four Winds Magellan, Four Winds Mandalay and 2009 Four Winds Fun Mover, and Four Winds Presidio motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
Risk. Unstable entry and exit steps increase the risk of injury.
Remedy. Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.
Electrical System15V698000
Filed Oct 23, 2015503 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain model year 2009-2011 Four Winds Hurricane and Windsport, 2009-2010 Four Winds Mandalay, 2010 Four Winds Magellan, and 2010-2011 Four Winds Serrano motorhomes manufactured May 2, 2009, to September 1, 2010. The affected vehicles are wired to be powered by a generator and are equipped with an Iota ITS-50R transfer switch that may fail when exposed to elevated electrical loads and used in higher ambient temperatures.
Risk. As the transfer switch fails, it may overheat, increasing the risk of a fire.
Remedy. TMC will notify owners, and dealers will replace the Iota ITS-50R transfer switch with a transfer switch from another manufacturer, free of charge. The recall began on November 23, 2015. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000106.
Electrical System12V516000
Filed Oct 22, 2012634 vehiclesThor Motor Coach
Defect. Thor Motorcoach is recalling certain model year 2008-2010 motorhomes, manufactured June 1, 2007, through May 1, 2009 and equipped with an Iota ITS-50R Transfer Switch. The models affected are Four Winds brand models: Chateau, Dutchmen, Hurricane, Windsport, Magellan, Fun Mover, Presidio, and Mandalay. Wiring connections inside the transfer switch are not adequate and, as a result, the switch may overheat.
Risk. An overheated switch could cause it to fail and lead to a fire.
Remedy. Thor Motorcoach will notify owners and replace the Iota Transfer Switch, free of charge. The safety recall began on November 16, 2012. Owners may contact Thor at 1-877-500-1020.
What owners reported
Newest filings
Structure › Body
Filed Dec 25, 202026,671 milesUT
I WAS IN AND OUT OF OUR CLASS A MOTORHOME LOADING IT FOR AN UPCOMING TRIP. I WENT TO GO OUT THE DOOR AND IT WAS LOCKED. I COULD NOT GET OUT OF THE ONLY DOOR IN THIS MODEL. MY HUSBAND TRIED TO LOCK AND UNLOCK FROM THE OUTSIDE WITH THE KEY BUT NOTHING WORKED. THE NEIGHBORS CAME OVER TO HELP BUT NO ONE COULD GET THE DOOR OPEN EITHER INSIDE OR OUT. I ENDED UP HAVING TO CRAWL OUT THE PASSENGER SIDE WINDOW ONTO A LADDER. I AM 72 YEARS OLD! COME TO FIND OUT THE TRI MARK LOCKS THAT ARE ON THIS MODEL ARE A KNOWN PROBLEM FOR LOCKING PEOPLE IN OR OUT. WE ENDED UP HAVING TO DRILL THE LOCK OUT AND FOUND OUT THAT THE MECHANISM INSIDE HAD BROKEN WHICH KEPT IT IN THE LOCKED POSITION AND YOU COULD NOT OPEN THE DOOR! THIS IS A TERRIBLE SAFETY ISSUE SINCE THESE CLASS A MOTORHOMES ONLY HAVE ONE DOOR!!
Electrical System
Filed Apr 30, 201336,000 milesWA
COMPLETE LOSS OF CHASSIS ELECTRICAL SYSTEM. MINIMAL STEERING AND BRAKING ABILITY, NO LIGHTS OR TURN SIGNALS OR CAB LIGHTING. LOSS OF ENGINE POWER PLACING CLASS A MOTORHOME IN EXTREME DANGER. FAILURE OF ELECTRICAL SYSTEM CAUSED BY SOLENOID FAULT IN BATTERY CONTROL CENTER CHASSIS BATTERY DISCONNECT. BATTERY CONTROL CENTER IS A RV CUSTOMS PRODUCT FW 2050 0122779 PART NUMBER. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 10, 2015. Source: NHTSA Office of Defects Investigation.