2002 Four Winds Hurricane

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the equipment › recreational vehicle/trailer. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes1
000
Equipment › Recreational Vehicle/Trailer1
010

2 safety recalls

Part 573 reports
Equipment › Recreational Vehicle/Trailer03V449000
Filed Nov 4, 200312,918 vehiclesFour Winds International

Defect. ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Risk. AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy. SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR FOUR WINDS AT 1-219-266-1111.

Service Brakes, Hydraulic › Brake Fluid Low Warning › Lamp03V069000
Filed Mar 5, 20033,482 vehiclesFour Winds International

Defect. CERTAIN MOTOR HOME CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE BRAKE SYSTEM WARNING INDICATOR MAY NOT FUNCTION AS REQUIRED BY STANDARD.

Risk. IN SOME OF THE AFFECTED VEHICLES, THE BRAKE SYSTEM WARNING INDICATOR WILL NOT ILLUMINATE WHEN THE IGNITION IS IN THE START POSITION OR FOR A LOW BRAKE FLUID CONDITION, IF THE BODY BUILDER RELIED SOLELY UPON FORD'S IVM COMPLIANCE STATEMENT FOR THE BRAKE SYSTEM WARNING INDICATOR.

Remedy. DEALERS WILL REPAIR THE BRAKE WARNING LAMP CIRCUIT. OWNER NOTIFICATION BEGAN MAY 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FOUR WINDS AT 1-219-266-1111.

What owners reported

Newest filings
Service Brakes
Filed Sep 20, 201316,000 milesTN

AT ABOUT 16,000 MILES THE BRAKE PEDAL BEGAN STICKING DOWN AND HAD TO BE PULLED BACK WITH MY FOOT RESULTING IN EXCESSIVE BRAKE PEDAL TRAVEL. AFTER HAVING TWO LEAKING PRESSURE SWITCHES REPLACED, THREE MASTER CYLINDERS INSTALLED AND THE BRAKES COMPLETELY REBUILT TWICE. THE PROBLEM NOW AT 134,000 MILES WAS FOUND TO BE THE ABS MODULE AND VALVE KEEPING EXCESSIVE PRESSURE IN THE SYSTEM AND NOT ALLOWING THE PEDAL TO RETURN PROPERLY THUS CAUSING EXCESSIVE HEAT BUILDUP REQUIRING REPLACEMENT OF ROTORS, CALIPERS AND PADS ON ALL FOUR WHEELS TWICE. *TR

Equipment › Recreational Vehicle/TrailerFire
Filed May 7, 2013MI

MICROWAVE, SAMSUNG MR5493G, BEGAN OPERATION BY ITSELF AND STARTED A FIRE. THE MICROWAVE IS DAMAGED BEYOND REPAIR. THE COACH FILLED WITH SMOKE. I HAVE CONTACTED SAMSUNG ABOUT NHTSA CAMPAIGN NUMBER 03E044000. IT TOOK SEVERAL CALLS TO GET THEM TO AGREE TO REPLACE THE UNIT. THEY OFFERED $200. TRANS 4119069438. THE COACH WAS SMOKE DAMAGED. I AM GETTING AN ESTIMATE TO REMOVE THE SMOKE DAMAGE. SAMSUNG AGREED TO PAY FOR THE SMOKE DAMAGE, TRANS 5105693753. I WAS CALLED, A VOICE MAIL LEFT AND SENT AN -EMAIL WITH INSTRUCTIONS ON HOW TO OBTAIN THE $200. I WAS THEN CALLED THE NEXT DAY AS IF THEY NEEDED TO GET A HOLD OF ME URGENTLY. ANOTHER VOICE MAIL WAS LEFT. I WAS TOLD I HAD 3 DAYS TO SEND IN THE PAPERWORK SENT IN THE E-MAIL OR LOSE THE OPPORTUNITY TO HAVE THE MICROWAVE RECALLED. THE E-MAIL SAID I HAD 2 WEEKS. I NEED TO WAIT FOR THE SMOKE DAMAGE ESTIMATE, WHICH SHOULD BE AT THE 3 DAY MARK. I FEEL SAMSUNG IS TRYING TO AVOID PAYING FOR ANY DAMAGES OR RECALL THIS MICROWAVE. I FELT I NEEDED TO REPORT THE INCIDENT AND SAMSUNG'S POOR HANDLING OF THIS RECALL. I WOULD LIKE TO KNOW WHAT SAMSUNG'S RESPONSIBILITY IN THIS RECALL IS. I HAVE OWNED THIS VEHICLE FOR 3 YEARS AND I WAS NEVER NOTIFIED OF THE RECALL. *TR

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 1999
YearComplaintsRecallsFiresDeathsAssessment
20121000Routine
20113310Routine
20102300Routine
20092300Routine
20083310Routine
20074200Routine
20061400Routine
20052400Routine
20043610Routine
20031400Routine
2002 — this page2210Routine
20012300Routine
20003300Routine
19995100Routine
19971000Routine

Compare every Hurricane year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 4, 2003. Source: NHTSA Office of Defects Investigation.