Owners filed 1 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Unknown or Other
1
0
0
0
2 safety recalls
Part 573 reports
Equipment › Recreational Vehicle/Trailer › 120/240 Vac Electrical System › Charger Low Voltage Battery24V395000
Filed Jun 4, 202441,353 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain 2004-2024 Cedar Creek and 2006-2024 Puma fifth wheels trailers. The overcurrent protection from the trailer battery may have been incorrectly routed, allowing the wires to be pulled out of the junction box.
Risk. A loose wire can cause a short circuit, increasing the risk of a fire.
Remedy. Dealers will reroute the wires to the protected side of the mini-beaker, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Puma customer service at 1-574-642-0588 or Cedar Creek customer service at 260-593-4000. Forest River's number for this recall is 51-1786.
Tires16V179000
Filed Mar 30, 20162,639 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain model year 2008-2016 Puma recreational trailers and toy haulers, models PT20RDC, PT21FBC, PT22RBC, PT26RLC, PT26FBSC, PT21TUC, PT27RBSC, PT25FBC, PT22RB, PTH21TFU, PTH24THS, PTH25TFS, PTH27SBU, PTH27RLSS, PTH25TFQ, and PTH21TFB manufactured from June 25, 2007, through March 23, 2016. When the trailer hits a bump, the tire(s) may contact the floor or wheel well and result in tire damage.
Risk. A damaged tire could deflate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy. Forest River will notify owners, and dealers will install a lift kit to add additional clearance to the vehicles, free of charge. The recall began on May 11, 2016. Owners may contact Forest River customer service at 1-574-642-0607. Forest River's recall number for this campaign is 420-06092015-0050.
What owners reported
Newest filings
Unknown or Other
Filed May 17, 201855,000 milesNY
ON APRIL 25, 2018 WHILE DRIVING OUR 2010 PUMA 20QB ON HIGHWAY I-20 THROUGH FORT WORTH, TX 76126 THE 20FT. AWNING ATTACHED TO OUR TRAVEL TRAILER TORE LOOSE AND FLEW OFF INTO THE MIDDLE OF THE HIGHWAY INTO THE TRAFFIC BEHIND OUR TRAILER. I IMMEDIATELY MOVED TO THE RIGHT SHOULDER OF THE HIGHWAY AND DIALED 911. CARS AND TRUCKS SWERVED TO AVOID HITTING THE DEBRIS AND FORTUNATELY NO ONE WAS INJURED (TO MY KNOWLEDGE). THE SHERIFF'S DEPUTY REMOVED THE AWNING INTO THE MEDIAN TO BE PICKED UP LATER BY HIGHWAY MAINTENANCE. BOTH AWNING ARMS AND RAFTERS WERE STILL CONNECTED BY THE UPPER MOUNTING BRACKETS BUT WERE JUST DANGLING DUE TO THE FACT THAT THE LOWER BRACKETS (PROBABLY MADE WITH SUBSTANDARD MATERIALS) WERE SHEARED OFF (SEE PICTURES). I HAD TO USE A MAKESHIFT STEP LADDER TO REMOVE THE UPPER BRACKETS, ARMS AND RAFTERS FROM THE TRAVEL TRAILER IN ORDER TO CONTINUE TRAVELING. WE PURCHASED THIS TRAVEL TRAILER AT ALL SEASONS RV IN MUSKEGON, MI WITH AN EXTENDED WARRANTY THAT EXPIRED JULY 20016. I BELIEVE THIS PROBLEM GOES WELL BEYOND A WARRANTY ISSUE AND IS A DANGEROUS SAFETY CONCERN AND LIABILITY ON THE MANUFACTURERS PART. ATTACHED ARE PHOTOS OF THE TRAVEL TRAILER. I UNDERSTAND THAT MY RV IS 8 YRS. OLD BUT NO ONE WOULD EXPECT THE HOOD OR DOOR OF THEIR 8 YR. OLD VEHICLE TO FLY OFF AS THEY ARE DRIVING DOWN THE HIGHWAY. I'M SURE THEY WOULD BE ON THE PHONE IMMEDIATELY CALLING THE MANUFACTURER FOR AN INVESTIGATION INTO THE PROBLEM OR AT MINIMUM, REPAIR OF THE VEHICLE. I CALLED THE MANUFACTURER
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 4, 2024. Source: NHTSA Office of Defects Investigation.