Page 4 of 31 · complaints 151–200 of 1,510

2003 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Suspension
Filed Sep 26, 2016146,000 milesMI

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 25 MPH, THE REAR DRIVER SIDE AXLE FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE BEAM WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.

Suspension
Filed Sep 25, 2016135,000 milesMI

MY LOCAL BILL BROWN FORD AT 32222 PLYMOUTH RD LIVONIA MI 48150 (734)421-7000 FALSIFIED THAT THEY REPLACED A RECALL ON MY VEHICLE. WHILE DRIVING U CAN HEAR A NOISE COMING FROM THE REAR.

Suspension
Filed Sep 20, 2016220,000 milesCT

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE REAR AXLE WAS FRACTURED, EVEN THOUGH THE REINFORCEMENT BRACKETS WERE ON CORRECTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 220,000. UPDATED 01/11/2017*CT *TR

Suspension
Filed Sep 12, 2016116,949 milesNE

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE TECHNICIAN INFORMED THE CONTACT THAT THE REAR AXLE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 116,949. UPDATED 11/29/16*LJ *TR

Vehicle Speed Control
Filed Sep 12, 201648,000 milesMI

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE THE VEHICLE WAS PARKED, IT IDLED AT AN ACCELERATED RATE. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TP SENSOR AND MULTIPLE OTHER PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

Suspension
Filed Sep 9, 2016180,000 milesOH

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING VARIOUS SPEEDS, THE REAR AXLE FRACTURED. AS A RESULT OF THE AXLE FAILURE, THE REAR DRIVER SIDE TIRE FAILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS CONFIRMED THAT THE REAR AXLE FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. UPDATED 11/01/16*LJ

Wheels
Filed Sep 8, 2016119,863 milesIL

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE FRONT PASSENGER WHEEL SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V030000 (STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FAILURE WAS INCLUDED IN THE RECALL; HOWEVER, THE DEALER REFUSED TO PERFORM THE REPAIR DUE TO THE MANUFACTURER'S REFUSAL TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 119,863. UPDATED 10/18/16*LJ *TR

Service Brakes
Filed Sep 3, 201695,000 milesID

MY ABS LIGHTS AND TRACTION CONTROL WARNING LIGHTS COME ON AND ABS SYSTEM SEEMS TO BE ENGAGED WHEN NO BRAKING IS HAPPENING. WHEN BRAKES ARE ENGAGED THE BRAKING SEEMS TO TAKE A LOT LONGER. ABS MODULE HAS DEFECTIVE SOLDER JOINTS CAUSING MANY SYSTEM FAILURES. FAILURE HAPPENS WHEN STATIONARY.

Service Brakes
Filed Aug 31, 201674,000 milesOH

ABS LIGHT. TOOK MY 2003 WINDSTAR WITH ONLY 74,000 MILES ON IT TO AN AUTO PARTS STORE TO GET CODES AS TO EXPLAIN THE REDUNDANT ABS LIGHT. THERE WERE AT LEAST 12 CODES ALL POINTING BACK TO THE ABS MODULE. THIS ISSUE WITH THE ABS HAS BEEN ON GOING FOR 2+ YEARS.

Power Train
Filed Aug 28, 2016225,000 milesAL

I WAS DRIVING AT HWY SPEED AND RPM'S WENT UP AND CAR SLOWED DOWN.STOPPED AND TRIED SHIFTING GEARS NO LUCK/MOVEMENT.HAD CAR TOWED.TRANSMISSION WIPED OUT SECOND TIME IN 14 MONTHS.FORD NEEDS TO STEP UP.

Structure › Body
Filed Aug 24, 2016KS

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE VEHICLE WAS TAKEN TO A MECHANIC FOR A ROUTINE INSPECTION AND IT WAS NOTICED THAT THE REAR AXLE HAD EXTENSIVE RUST AND CORROSION. THE PART NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V608000 (SUSPENSION), 12V195000 (SUSPENSION), 12V194000 (SUSPENSION), AND 10V385000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Service Brakes
Filed Aug 18, 2016174,000 milesKY

ABS AND BRAKE LIGHT REMAIN ON CONSTANTLY.

Structure › Body
Filed Aug 3, 2016273,000 milesOH

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A NOISE UNDERNEATH THE VEHICLE. IN ADDITION, THE STEERING WHEEL BECAME LOOSE AND THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS TO KEEP IT IN POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CRADLE FRACTURED DUE TO CORROSION AND THE RACK AND PINION WAS PROTRUDING THROUGH THE FRACTURED SITE. THE MECHANIC STATED THAT THE CRADLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 273,000.

Service Brakes
Filed Jul 28, 2016120,000 milesSC

I WAS BACKING DOWN THE DRIVEWAY WHEN MY FORD WINDSTAR 2003 ENGINE STARTED REVVING AND I HAD TO PUT BOTH FEET ON THE BREAKS TO STOP THE CAR FROM RUNNING OUT OF CONTROL. AFTER I PUT BOTH FEET ON THE BRAKES TO RELEASE THE ENGINE FROM REVVING DID IT STOP. IT HAPPENED AGAIN ON THE SAME DAY AND IT TOOK ALL MY STRENGTH TO STOP THE FORD WINDSTAR 2003 MODEL. IT COULD HAVE DONE A LOT OF DAMAGE EITHER TO ANOTHER CAR OR A PERSON. IT IS VERY DANGEROUS AND THIS PROBLEM HAS TO BE CORRECTED OR PUT ON A RECALL BASIS BEFORE OTHER PEOPLE WHO MIGHT HAVE THE PROBLEM, CAN EITHER GET IT FIXED OR TAKEN OFF THE ROAD.

Service Brakes
Filed Jul 12, 2016140,000 milesMN

MY SPEEDOMETER WILL NOT WORK AT ALL, GO UP AND DOWN OR GET STUCK, INDICATING THE WRONG SPEED, WHILE IN MOTION, ALSO AT A STOP, IT WILL POP UP, HAPPENS ON CITY STREET AND ON HIGHWAY. I HAVE RESEARCHED THIS AND THERE ARE MULTIPLE COMPLAINTS ABOUT ISSUE WITH FORD WINDSTAR MINIVANS. TO ME THIS IS AN EXTREME SAFETY ISSUE AS I FIND IT DISTRACTING, HAVE NO IDEA HOW FAST I'M GOING. I WAS DRIVING THROUGH A SCHOOL ZONE TODAY AND WHILE I WAS NOT DRIVING FAST, I COULD NOT SAY FOR CERTAIN THAT I WAS WITHIN THE SPEED LIMIT. I'M CONTINUOUSLY LOOKING AT MY SPEEDOMETER, TAKING MY FOOT OFF THE GAS TO SEE IF IT WILL DROP, BUT I CAN'T TRUST THAT THE SPEED READING BEFORE WAS CORRECT. I CAN BE DRIVING AND IT WILL POP RIGHT UP TO INDICATED 100MPH, WHEN I'M DRIVING IN MY NEIGHBORHOOD. I GET ALERTS AND SIGNAL ALARMS FOR "LOW BRAKE FLUID", "CHECK ADVANCETRACK", MY AIRBAG WARNING LIGHT IS ON INTERMITTENTLY, AND MY REAR BACK UP SENSORS DON'T WORK EITHER. I HAVE ALSO HAD PROBLEMS WITH THE DRIVERS SIDE SLIDING DOOR NOT STAYING SHUT WHEN PARKED, I HAVE HAD THIS FEATURE DISABLED FOR SAFETY REASONS. IT WILL START TO CLOSE, REOPEN, START AGAIN, CLOSE PARTIALLY AND THEN REOPEN AGAIN, EVEN IF THE DOOR IS LOCKED IT WILL DO THIS. THESE ARE ALL ONGOING PROBLEMS, I DON'T KNOW IF THEY ARE TIED TOGETHER. I HAVE HAD THE VEHICLE LOOKED AT FOR PROBLEMS AND HAVE BEEN TOLD THAT CODES COME UP UNDER DIAGNOSTICS BUT WHEN THE ACTUAL PARTS THEY ARE WARNING ABOUT LIKE THE ABS, LOW BRAKE FLUID ARE FINE. I HAVE HAD THE CAR AT A F

Air BagsCrash1 injured
Filed Jul 11, 201685,000 milesCA

ON MAY 24 WHILE BACKING OUT OF THE DRIVEWAY I WAS A PASSENGER IN MY SONS CAR WHEN IT SUDDENLY ACCELERATED AT A TREMENDOUS RATE OF SPEED AND WITH A LOUD NOISE AND CRASHED INTO THE VEHICLE IN FRONT, WHICH WAS PUSHED INTO OUR SHED. I SUSTAINED INJURIES OF 6 BROKEN RIBS, BRUISED LUNG AND CONTUSIONS TO MY CHEST. IF NOT FOR THE CAR AND SHED IN FRONT WE WOULD HAVE ENDED AT THE BOTTOM OF THE HILL BEHIND OUR HOME. THE INSURANCE COMPANY, 21ST CENTURY, DID NOT SEND A CLAIM FORM AND IS FIGHTING PAYING FOR THIS ACCIDENT.

Power Train
Filed Jul 10, 2016150,000 milesWI

REAR AXLE BROKE IN HALF WHILE DRIVING,( BACKING UP IN DRIVEWAY) MY 2003 FORD WINDSTAR

Air Bags
Filed Jul 6, 2016133,251 milesPR

YESTERDAY ( JULY 5, 2016) WHEN MY SON ARRIVED AT HOME, PLACED THE 2003 WINDSTAR IN PARK, TURNED OFF, TOOK THE KEY OUT OF THE IGNITION, TOOK OUT THE SEAT BELT, OPENED THE DOOR AND WHEN CLOSED THE DOOR THE FRONT AIRBAGS (DRIVER & DRIVER SIDE) DEPLOYED SUDDENLY. MY WIFE CALL THE DEALER AND THE DEALER SAID THAT THERE IS NO RECALL FOR OUR WINDSTAR VIN NUMBER AND THEY CAN QUOTE FOR THE REPAIR. FAILURE MILLAGE APROX. 133,251 AND THE WINDSTAR WAS STATIONARY.

Suspension
Filed Jun 14, 2016183,000 milesKY

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR AXLE WAS FRACTURED. THE CONTACT NOTED THAT DUE TO THE FAILURE THE VEHICLE COULD NOT BE OPERATED WITHOUT RISKING FURTHER DAMAGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 183,000. PARTS DISTRIBUTION DISCONNECT.

Structure › Body
Filed Jun 7, 2016110,000 milesWI

THE REAR AXLE ON OUR 2003 FORD WINDSTAR CRACKED WHILE MY DAUGHTER WAS DRIVING IT. THANK GOODNESS IT DID NOT RESULT IN AN ACCIDENT AND SHE WAS ABLE TO PULL INTO A NEARBY LOT. WE PURCHASED THIS VEHICLE NEW AND IT HAS BEEN RUSTING FROM THE INSIDE OUT AND NOW THE AXLE. WE DID HAVE THE RECALL "BRACKETS" PLACED ON THE VEHICLE, HOWEVER, IT APPEARS THEY DID NOT WORK! FORD NEEDS TO TAKE CARE OF THIS ISSUE WITH ITS CUSTOMERS AND NEEDS TO UNDERSTAND A VEHICLE PURCHASE IS A DIFFICULT EXPENSE FOR MOST INDIVIDUALS. NOT ONLY DO MOST OF US EXPECT THE VEHICLE TO LAST, BUT WE DO NOT EXPECT TO BE IN DANGER BECAUSE OF NEGLIGENCE AND COST-CUTTING MEASURES THAT SAVE THEM MONEY, WHILE SCREWING THE CONSUMER FINANCIALLY. THIS IS COMPLETELY UNACCEPTABLE AND I CAN ONLY HOPE FOR THE SAKE OF ALL THE CONSUMERS THAT HAVE BEEN AFFECTED BY THIS NEGLIGENCE, THERE IS SERIOUS CONSIDERATION GIVEN TO THE LITIGATION OF THIS ISSUE ON BEHALF OF HARD-WORKING PEOPLE.

Service Brakes
Filed May 18, 201678,568 milesNM

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING OUT OF THE DRIVEWAY, THERE WAS A LOUD SQUEAKING NOISE. THE CONTACT STOPPED THE VEHICLE AND NOTICED THAT THERE WERE BLACK TIRES MARKS ON THE ROAD AND THAT THE REAR DRIVER SIDE BRAKES SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN COULD NOT DETERMINE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,568.

Suspension › Rear
Filed May 4, 2016189,000 milesIN

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE REAR AXLES WERE FRACTURED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRACKETS WERE PROPERLY INSTALLED AND THE REAR AXLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 189,000.

Service Brakes
Filed Apr 14, 201680,000 milesMT

ABS AND BRAKE LIGHT COMES ON AFTER A FEW MINUTES AND STAYS ON.

Unknown or OtherFire
Filed Apr 4, 2016101,760 milesNJ

THE FORD DEALER JUST SERVICED TWO SAFETY RECALLS, I.E. THE ENGINE SUBFRAME FRACTURE AND REAR AXLE ON THE WEEK ON 3/7/2016. I IMMEDIATELY FEEL THE CAR SWAY SLIGHTLY AT HIGH SPEED. I THOUGHT IT MIGHT BE ALIGNMENT ISSUE, SO DIDN'T PAY TOO MUCH ATTENTION. ON 3/29/16, THE CAR SWAY BADLY ESPECIALLY WHEN I BRAKE, THEN I REALIZE SOMETHING SERIOUS WRONG. I TOOK A LOOK OF SUBFRAME AND FOUND OUT ONE MOUNTING SCREW IS MISSING, AND A SWAY BAR NUT IS MISSING AND LEAVING THE BOLT HANGING THERE. I BROUGHT THE CAR BACK TO DEALER TO GET IT REPAIRED NEXT DAY. THEN ON 4/3/16, MY CAR CAUGHT ON FIRE BY ITSELF WHILE DRIVING ON HIGHWAY.

Electrical System
Filed Mar 22, 2016156,649 milesDC

THE SPEED METER GAUGES GOES CRAZY

Suspension › Rear
Filed Feb 26, 2016161,000 milesPA

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. UPON INSPECTION OF THE VEHICLE, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE WAS ABNORMALLY SHIFTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 161,000.

Suspension
Filed Feb 18, 2016MI

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE JERKED AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART HOWEVER, THE REAR TIRES WERE LEANED IN AND THE REAR BRACKETS FRACTURED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRACKETS WERE INSTALLED PROPERLY FROM NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Suspension
Filed Feb 9, 2016WI

THIS IS A RECALL FROM FORD MOTOR COMPANY REGARDING DETERIATION OF THE REAR AXLE. I FIRST LEARNED OF IT IN EARLY DECEMBER 2015. TOOK INTO MY LOCAL DEALER ON DECEMBER 11 AND WAS INFORMED THAT IT QUALIFIED FOR THE RECALL. NOW THEY KEEP TELLING ME THAT THEY CAN'T GET THE PARTS. HOW LONG DOES A COMPANY HAVE AFTER THEY ARE AWARE OF A DANGEROUS CONDITION TO GET IT FIXED. I HAVEN.T DRIVEN IT SINCE THEY TOLD ME IT WAS UNSAFE, BUT WHAT GOOD IS IT TO ME IF I CAN'T DRIVE IT?

Unknown or Other
Filed Feb 5, 201684,520 milesNY

OUR WINDSTAR WAS RECALLED 3 TIMES UNDER FORD'S SAFETY RECALL # 15S27/NHTSA RECALL # 15V-608 FOR THE REAR AXLE. THE FIRST RECALL WAS TO CHECK FOR CRACKS AND IF NONE FOUND, THE AXLE WAS PAINTED. THE SECOND RECALL WAS TO CHECK AGAIN FOR CRACKS AND IF NONE FOUND, THE FORD DEALERSHIP ATTACHED 2 BRACKETS THAT WERE NOT PAINTED. THE FIRST TWO RECALLS WERE FREE. THEN THE THIRD RECALL CAME TO AGAIN TO CHECK FOR CRACKS AND THIS TIME THEY FOUND 2 CRACKS IN OUR AXLE AND IT HAD TO BE REPLACED. THE DEALERSHIP, PARK FORD IN MAHOPAC, NY 10541, PER FORD CORPORATE, CHARGED ME $300 PLUS $25.13 FOR TAX. THEY CALL THE CHARGE A "DISCOUNTED REPLACEMENT". I HAVE EXPERIENCED MANY RECALLS IN MY LIFE TIME AND THIS IS THE FIRST TIME THAT I HAVE BEEN CHARGED FOR A RECALL FOR A DEFECTIVE PART. HOW IS THIS POSSIBLE? ARE YOU AWARE THAT FORD IS CHARGING OWNERS FOR THIS RECALL? IS THIS LEGAL FOR FORD TO DO? FYI I ALSO COMPLAINED TO FORD'S CUSTOMER SERVICE AND WAS TOLD VIA EMAIL THAT I HAD TO PAY TO REPLACE THE AXLE. THIS WAS A DEFECTIVE AXLE AND NOT MY FAULT. THE VEHICLE ONLY HAD 84,520 MILES

Suspension
Filed Feb 4, 2016198,000 milesOH

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHEN THE CONTACT PARKED THE VEHICLE, AN ABNORMAL NOISE WAS HEARD. UPON RETURNING TO THE VEHICLE, THE CONTACT NOTICED THAT THE WHEEL WAS TILTED INWARD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE FAILURE MILEAGE WAS 198,000.

Power Train
Filed Feb 3, 201650,000 milesSC

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE ENGINE COOLING INDICATOR BECAME TRAPPED IN THE SPEEDOMETER AND GEAR SHIFTER AREA, CAUSING THE GEAR SHIFTER NOT TO ENGAGE IN PARK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

Service Brakes
Filed Feb 3, 201675,000 milesMD

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE COMING TO A STOP, THE BRAKES DID NOT RESPOND AND THE ANTI-BRAKE SYSTEM AND BRAKE WARNING LIGHTS ILLUMINATED. THE CONTACT PULLED TO THE SIDE OF THE ROAD TO SWITCH OFF AND RESTART THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT AND REAR BRAKES WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

SuspensionFire
Filed Jan 14, 2016220,000 milesTN

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT NOTICED A BURNT RUBBER ODOR AND THEN AN UNKNOWN REAR TIRE BLEW OUT. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE, TIRE LINE, AND THE REAR TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.

Suspension › Rear
Filed Jan 7, 2016199,000 milesPA

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION); HOWEVER, THE REAR AXLE FRACTURED NOT LONG AFTER THE RECALL REMEDY WAS PERFORMED. AFTERWARDS, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), BUT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 199,000.

Service Brakes
Filed Jan 4, 2016IN

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THAT BRAKE FLUID NEEDED TO BE ADDED IN THE VEHICLE. THE TECHNICIAN ADDED BRAKE FLUID TO THE VEHICLE BUT THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT BRAKE FLUID STILL NEEDED TO BE ADDED TO THE VEHICLE. THE BRAKE FLUID WAS ADDED TO THE VEHICLE BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Electronic Stability Control (esc)
Filed Dec 26, 201595,000 milesIL

THE TRACTION CONTROL TURNS ON AND OFF WITH SWITCH IN OFF POSITION. ON A CLEAR DRY DAY THE SYSTEM WILL TURN ON WHILE DRIVING STRAIGHT . THE CAR MUST BE IN MOTION FOR THIS TO HAPPEN. THE CAR DOES THIS VERY OFTEN. WE CAN'T FIND ANYTHING WRONG. SOMETIMES YOU MIGHT HEAR A HUM. IT HAPPENS ON ALL TYPES OF PAVEMENT AND BOTH DAY AND NIGHT.

Suspension
Filed Dec 17, 2015125,000 milesOH

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE TAKING THE VEHICLE FOR A ROUTINE CHECK, THE MECHANIC INFORMED THE CONTACT THAT THE AXLE WAS FRACTURED IN TWO PLACES ON THE DRIVER AND PASSENGER SIDES. THE CONTACT WAS INFORMED THAT THE BRACKETS WERE PLACED ON A FAULTY AXLE. THE MECHANIC ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE FOR LONG LENGTHS OF TIME. THE MECHANIC DIAGNOSED THAT THE AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). ONCE THE REPAIR PART AND COST WAS DECIDED, THE CONTACT WOULD BE INFORMED AND A REPAIR WOULD BE MADE. THE CONTACT HAD NOT RECEIVED NOTIFICATION AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. UPDATED 04/21/2016*LJ UPDATED 05/14/18*JB *TR

Service Brakes
Filed Dec 1, 2015100,000 milesIL

MY ABS AND BRAKE LIGHTS ON THE DASHBOARD COME ON AND OFF AT DIFFERENT TIMES. SOMETIMES THEY STAY FOR A WHILE (DAYS) AND THEN GO OFF FOR (DAYS). ALSO, I HAVE BEEN HAVING PROBLEMS WITH THE GAUGE ARMS ON THE DASHBOARD ALL OF SUDDEN WILL GO BACK AND FORTH IN A QUICK MOTION. THEN SOMETIMES STICK IN ONE POSITION AND THEN BACK TO NORMAL AND THEN SOMETIMES NOT MOVE AT ALL FOR A WHILE.

Power Train
Filed Nov 26, 201596,010 milesNJ

I JUST BOUGHT THIS CAR ONE WEEK AGO WITH 96000 MILES ON IT. BECAUSE I PREVIOUSLY GOT A 1995 WINDSTAR WITH AX4S TRANSMISSION, RUNNING OVER 190000 MILES WITHOUT ANY TRANSMISSION ISSUES. I THEN BOUGHT THE 2003 CAR WITH RELATIVELY LOW MILEAGE AND HOPE IT WOULD LAST THE SIMILAR LENGTH. THIS 2003 CAR IS WITH 4F50N TRANSMISSION. BOTH AX4S AND 4F50N TRANSMISSION ARE SIMILAR IN DESIGN AND DIMENSIONS BUT THEY PERFORM TOTALLY DIFFERENT. EVERY TIME DURING THE FIRST WEEK OF DRIVING THE 2003 CAR, THERE WERE ALWAYS A HARSH REVERSE WHEN THE ENGINE WAS WARM AFTER DRIVING A FEW MILES. I HAD TO PUMP THE GAS TO REACH A HIGH RPM JUST TO GAIN A LITTLE REVERSE ACTION. THAT MAKES ME TEMPORARILY TO PARK THE CAR WITH THE FRONT FACING THE DRIVING LANE AT SHOPPING PLAZA. BUT I COULD STILL CARRY OUT THE REVERSE ACTION ON THE DRIVEWAY DURING THE MORNING WHILE THE ENGINE IS COLD. IT MAY NOT BE THE MECHANICAL PROBLEM BUT THE HYDRAULIC ISSUE INSIDE THE TRANSMISSION.THERE MUST BE SOMETHING WRONG WITH SOME NOT-UP-TO-THE-SPEC INTERNAL TRANSMISSION COMPONENTS THAT ARE TEMPERATURE SENSITIVE WITH WARM TRANSMISSION FLUID, THUS AFFECTING THE NORMAL OPERATION OF CERTAIN COMPONENTS FOR THEIR INTENDED PERFORMANCE. I WILL BRING THE CAR FOR THE MECHANIC CHECK UP SOON. FORD DESIGNS, BUYS PARTS FROM SUPPLIERS, MANUFACTURES, FABRICATES, SELL, AND SERVICE THIS CAR. FORD SHOULD BEAR THE RESPONSIBILITY TO ADDRESS THIS PROBLEM AND INITIATE SOME ACTIONS SUCH AS NOTICES, WARNINGS, OR RECALL TO CORRECT THE PROBLEM AND GIVE CONSUME

Suspension
Filed Nov 18, 2015154,161 milesMO

RECEIVED RECALL NOTICE FOR THE REAR AXLE, HAD 2 (TWO) FORD DEALERS LOOK AT THE AXLE. FIRST DEALER NOTED CRACKS, OFFERED TO REPLACE AXLE FOR $700. FIRST DEALER DID NOT ENTER RECALL/INSPECTION INTO FORD DATABASE, NO RECORD. SECOND DEALER PERFORMED INSPECTION, SAID AXLE WAS "GOOD TO GO". I INSPECTED AXLE MYSELF, EVIDENT THAT THERE IS NO ADHESIVE UNDER THE BRACKET WHERE THE CRACK PROPAGATES. WE RELY ON THE AUTOMOTIVE DEALERS TO MAKE AND KEEP OUR VEHICLES SAFE. NOW, WE CANNOT TRUST THE DEALERS TO PERFORM THE RECALLS AS THEY SHOULD. THIS IS NOT A SAFE VEHICLE.

Power Train
Filed Nov 12, 2015250,000 milesMI

MY WIFE WAS DRIVING THE CAR IN THE COUNTRY AND HEARD NOISES WHEN GOING OVER BUMPS. WHEN SHE SMELLED SOMETHING BURNING SHE STOPPED. DISCOVERED THE REAR AXLE HAD SPLIT WHERE IT HAD BEEN BEEFED UP WITH BRACKETS AFTER FORD'S 10S13 RECALL. FORD IS SAYING WE HAVE TO PAY $300 TO MAKE REPAIRS ON AN ISSUE THAT APPEARS TO US TO BE A DESIGN/MANUFACTURING FLAW, FOR WHICH THERE HAS BEEN 3 RECALLS ISSUED (IF I UNDERSTAND IT CORRECTLY). I DON'T UNDERSTAND WHY WE SHOULD HAVE TO PAY?

Suspension
Filed Nov 10, 2015132,000 milesIN

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE AT THE DEALER HAVING THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), THE TECHNICIAN DISCOVERED THAT THE AXLE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000....UPDATED 02/08/16 *BF *TR

Structure › Body
Filed Nov 5, 2015187,000 milesMO

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE AT THE LOCAL DEALER FOR A RECALL REPAIR, THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000. UPDATE 01/15/16 MA *TR

Suspension
Filed Nov 2, 2015IN

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THERE WAS A FAILURE IN WHICH THE REAR AXLE PREMATURELY CRACKED WITHOUT WARNING. THE DEALER REPAIRED THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION), BUT IT DID NOT REMEDY THE FAILURE. THE CONTACT RECEIVED A SECOND NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE DEALER STATED THAT THE CONTACT NEEDED TO PAY FOR THE REAR AXLE REPAIR AFTER INSPECTING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED YET. THE CONTACT STATED THAT THE MANUFACTURER'S REMEDY WAS NOT SUFFICIENT AND DID NOT APPROVE THE DEALER'S REPAIR FOR THE SECOND RECALL. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER TO ENSURE THE DEALER PROVIDED A PERMANENT REMEDY FOR THE CONDITION OF THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Structure › Body
Filed Nov 2, 2015141,000 milesWI

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE THE VEHICLE WAS BEING SERVICED FOR NHTSA CAMPAIGN NUMBER: 15V608000(SUSPENSION), THE TECHNICIAN INFORMED THE CONTACT THAT THE REAR AXLE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE AXLE REPLACEMENT NOT BEING INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE RECALL ONLY COVERED THE BRACKET AND ONLY THE ENDS OF THE AXLE WERE COVERED UNDER THE RECALL. THE FAILURE MILEAGE WAS 141,000.

Suspension
Filed Oct 28, 2015147,000 milesOH

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE FRONT WHEELS VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FRONT AXLE FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 147,000.

Structure › Body
Filed Oct 14, 201598,000 milesNY

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE FRONT SUBFRAME WAS SEVERELY CORRODED. THE CONTACT WAS INFORMED THAT THE VEHICLE COULD NOT BE INSPECTED BECAUSE IT WAS UNSAFE TO USE A LIFT TO INSPECT UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V030000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

Suspension
Filed Oct 5, 2015WI

LETTER FROM CONGRESSMAN RYAN ON BEHALF OF CONSTITUENT RE FORD MOTOR COMPANY ISSUES. *SMD THE CONSUMER STATED IN MAY, THE SPRING ON THE DRIVER'S SIDE BROKE AND PUNCTURED THE TIRE. THREE MONTHS LATER, THE PASSENGER FRONT SPRING BROKE. *JB UPDATED 11/30/15.*JB

Electrical System
Filed Oct 2, 2015144,000 milesMI

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE BRAKE AND OVERDRIVE INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

Suspension › Rear
Filed Sep 15, 2015164,000 milesNH

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 35 MPH, THE REAR OF THE VEHICLE SWAYED TO THE LEFT AND RIGHT. UPON INSPECTION, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE AXLE FRACTURED AND THE TIRE LEANED INWARDS INTO THE WHEEL WELL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000. THE VIN WAS UNAVAILABLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Ford Windstar → · Every Windstar year → · How the figures are calculated →