Page 5 of 31 · complaints 201–250 of 1,510

2003 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Structure › Body
Filed Aug 31, 201566,000 milesIN

I WAS DRIVING DOWN THE ROAD . IN MUNCIE INDIANA . THE REAR END ON THE RIGHT SIDE WENT DOWN ALL MOST CAUSED ME TO WRECK . FOUND O UT THAT DAY WHEN I GOT IT TO THE AUTO GARAGE THAT THE REAR END HAD RUSTED THREW . AT 66,000 MILES . HOW CAN A COMPANY PUT OUT CRAP LIKE THIS THAT MIGHT HAVE COAST ME MY LIFE ? IT WOULD HAVE IF I WAS NOT A SEMI DRIVER WHEN I WAS WORKING . AND NEW HOW TO HANDLE A VAN IN CASE OF A PROBLEM LIKE THIS U HAVE ME TO THANK THAT NO ONE WAS KILLED . I THINK FORD NEEDS TO FIX THIS PROBLEM FOR ME .

Suspension
Filed Aug 24, 2015132,771 milesOH

WHILE DRIVING VEHICLE IT STARTED MAKING A LOUD NOISE. I STOPPED AND PARKED THE CAR. UPON MY INSPECTION THE DRIVER REAR TIRE WAS LEANING OUT ON AN ANGLE.A MECHANIC INSPECTED IT AND NOTICED THE REAR AXLE WAS BROKEN. THERE WAS NO NOISE OR PROBLEMS PRIOR TO THIS TIME. THE REAR AXLE HAD TO BE REPLACED.

Suspension
Filed Aug 17, 2015134,000 milesIA

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 20 MPH, THE REAR AXLE SUDDENLY FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 134,000.

Suspension
Filed Aug 10, 2015108,000 milesNH

THIS IS IN REGARDS TO THE REAR AXLE CRACKING. DURING MY RECENT STATE VEHICLE INSPECTION, THE REAR AXLE WAS FOUND TO BE CRACKED. THE REAR AXLE WAS REINFORCED PER RECALL NOTICE IN 2011, BUT WHERE THE REINFORCEMENT IS AT, IS WHERE AXLE IS CRACKED. FORD WILL NOT COVER THE REPLACEMENT OF THE AXLE DUE TO THE RECALL ALREADY BEING PERFORMED AND IS OUTSIDE THE 12 MONTHS/12,000 MILE WARRANTY. THE REINFORCEMENT THAT THEY PROVIDED DOES NOT FIX THE ISSUE, IT ONLY PUSHES THE ISSUE OUT. I HAVE SEEN MANY OTHER PEOPLE HAVING THIS EXACT ISSUE HAPPENING.

Suspension
Filed Aug 4, 2015180,000 milesMI

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 1 MPH, THE TRANSMISSION WAS SHIFTED INTO REVERSE AND THE REAR AXLE COMPLETELY FRACTURED INTO TWO PIECES. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE REAR AXLE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

Power Train
Filed Jul 30, 201587,343 milesAZ

2003 FORD WINDSTAR TRANSMISSION COMPLETELY FAILED AT 87343 MILES. I HAVE SEEN THOUSANDS OF REPORTS ON 2003 FORD WINDSTAR TRANSMISSIONS FAILING UNDER 70K MILES. TRANSMISSIONS SHOULD BE RECALLED.

Engine
Filed Jul 23, 201563,000 milesPA

WENT TO PULL OUT OF PARKING SPACE. NONE OF THE GEARS WORKED. ENDED UP HAVING VEHICLE TOWED. THANKFUL MY HUSBAND WASN'T ON THE WAY TO WORK GOING 60-65 MPH. CONTACTED FORD AND WAS TOLD TOO BAD SINCE IT WASN'T DIAGNOSED BY ONE OF THEIR DEALERS SHOPS BUT BY A MECHANIC WE'VE BEEN USING FOR YEARS. I'M WONDERING WHY THE FREESTAR WAS RECALLED FOR THIS ISSUE AND NOT THE WINDSTAR. THIS SHOULD NOT BE HAPPENING AT 63K MILES.

Engine
Filed Jul 14, 201596,000 milesMI

THIS VEHICLE WAS MINE AND GIVEN TO MY DAUGHTER IN LAW FOR THEIR FAMILY. SHE PUT IT INTO REVERSE TO LEAVE HER DRIVEWAY AND THERE WAS NO RESPONSE. NEITHER THE DRIVE OR REVERSE WAS WORKING...NOTHING WORKED. IT WAS TOWED TO A LOCAL GARAGE TO DETERMINE WHAT THE PROBLEM WAS AND THE REPORT WAS...TRANSMISSION!! IT WAS DOUBLE CHECKED BY A FORD DEALER AND THE OUTCOME INDICATED THAT IT WAS THE TRANSMISSION TORQUE CONVERTER SPECIFICALLY. DOING A BIT OF RESEARCH, IT WAS DISCOVERED THAT THIS IS NOT UNCOMMON FOR THIS VEHICLE...WHY???? IT SEEMS TO ME THAT FOR A FAMILY VEHICLE BY A DOMESTIC NAME BRAND SUCH AS FORD, THAT THE FAMILY SHOULD BE ABLE TO GET MORE THAN 96000 MILES OUT OF THEIR VEHICLE!! THE COST FACTOR FOR REPAIRS IS IN THE $1500 TO $2000 RANGE AND THE LAUGHABLE PART IS THAT THERE IS NO RECALL!!!!! HELLO, WHAT KIND OF PRODUCT NOTED FOR A PARTICULAR PROBLEM IS NOT RECALLED TO FIX THE ISSUE FOR HARD WORKING FAMILIES WHO TRUST FORD TO MAKE A GOOD PRODUCT? FORD...YOU NEED A RECALL HERE!!! OR SOME KIND OF REDUCED OR PRORATED WAY TO FIX THIS FOR WAY LESS MONEY THAN THE ABOVE STATED. I'D LIKE A RESPONSE TO THIS COMPLAINT PLEASE WITH YOUR EXCUSES LINED UP NEATLY FOR ME TO FOLLOW. I FEEL HORRIBLE HAVING GIVEN HER THE CAR AND THIS HAPPENS. SHE AND OUR SON ARE HARD PRESSED TO PAY FOR THIS KIND OF REPAIR. HOW CAN FORD STAND BY AND ALLOW THIS KIND OF THING TO HAPPEN?.....UPDATED 10/20/15 *BF ...UPDATED 09/20/16 *BF UPDATED 11/16/2017*CN

Electrical System
Filed Jul 6, 2015163,200 milesNJ

THE GAUGES IN THE VEHICLE KEEPS GOING NUTS. MOVING FROM ONE SIDE TO THE OTHER,TACHOMETER, SPEEDOMETER, GAS, TEMPERATURE, BATTERY. THE TACHOMETER GAUGE HIT THE TRANSMISSION SELECTOR AND NOW THAT IS PUSHED OVER TO 1. IT APPEARS THERE A MANY FORDS THAT HAVE THIS PROBLEM BUT FORD REFUSES TO FIX THE PROBLEM. THE FIX IS WELL OVER $400 JUST FOR THE INSTRUMENT CLUSTER. ALSO THEY REFUSE TO FIX THE POWER STEERING WHINING NOISE THAT ALL FORDS HAVE. IF THIS IS A WELL KNOWN PROBLEM THEN HOW COME THE NTSA DON'T MAKE THEM FIX THE PROBLEMS.

Unknown or Other
Filed Jul 6, 2015105,000 milesIN

REAR AXIL BROKE WHILE DRIVING DOWN THE ROAD. IT LOOKS LIKE IT RUSTED THROUGH

Service Brakes
Filed Jul 4, 2015130,000 milesOH

THE ABS LIGHT COMES ON. THEN THE VEHICLE IS FINE FOR DAYS THEN IT COMES ON AGAIN FOR NO REASON. THIS PROBLEM HAS BEEN INFREQUENT AND HAS ONLY RECENTLY BEFORE MORE OF A ISSUE. USUALLY THE PROBLEM GOES AWAY AND DOES NOT COME BACK FOR WEEKS. I WENT TO THE LOCAL ADVANCE AUTO SO THEY COULD PULL THE CODE AND IDENTIFY WHICH WHEEL WAS SENDING THE CODE SO I COULD NARROW IT DOWN AND REPLACE PARTS AS NECESSARY. THE CODES PULLED ARE FOLLOWED. C1185, C1198, C1194, C1254,C1246, C1250, C1242, C1214 & C1210. THAT'S RIGHT 9 ABS CODES CAME OUT. THE 1ST ON IS THE PROBLEM C1185, THE REST ARE FAILURES AT EACH WHEELS INLET OUTLET VALVES. WHEN SEARCHING THE C1185 ISSUE I FOUND 100'S OF COMPLAINTS ONLINE FOR THIS ISSUE AND MANY DEALERSHIP HORROR STORIES. TOO MANY BACK YARD HACKS TELL PEOPLE TO DISCONNECT THIS OR THAT, OR PULL THE ECM ONLY TO HAVE THAT NOT FIX THE ISSUE AND OTHERS TELLING HOW THEY WERE ABLE TO RESOLDER THE ABS MODULE CONNECTIONS AND FIX THE ISSUE. THE ONE COMMON PROBLEM THAT CAUSED ISSUES WAS HAVING A DEALERSHIP BRAKE JOB DONE AND THEN THE ABS SYSTEMS FAILS THE NEXT DAY OR FOLLOWING WEEK. I HAVE TO SAY THAT I DID NOT NOTICE THIS ISSUE AFTER DOING THE BRAKES, BUT I DID HAVE THEM DONE PRIOR TO THE ABS SYSTEM FAILURES STARTING.

Suspension › Rear
Filed Jul 2, 2015150,000 milesMI

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING AT VARIOUS SPEEDS AND MAKING A RIGHT TURN, A LOUD NOISE EMITTED FROM THE REAR DRIVER SIDE WHEEL. THE CONTACT OBSERVED THAT THE REAR DRIVER SIDE WHEEL WAS BENT IN TOWARDS THE VEHICLE. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V193000 (POWER TRAIN), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

Suspension › Rear
Filed Jun 30, 2015MI

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 10 MPH, AN ABNORMAL NOISE EMITTED FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND DISCOVERED THAT THE REAR TIRE WAS LEANING INWARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE REAR AXLE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Suspension
Filed Jun 29, 2015122,730 milesPA

REAR AXLE IS CRACKED AND HAS TO BE REPLACED. FORD RECALL IN 2011 FOR ISSUES WITH THE REAR AXLE - DEALER INSTALLED ADDITIONAL SUPPORT BRACKETS IN LIEU OF REPLACING THE AXLE WITH A NEW AXLE OF CURRENT DESIGN. IF THEY WOULD HAVE DONE THE REPLACEMENT WITH THE CURRENT AXLE DESIGN AND NOT ADDED A TEMPORARY FIX TO PROLONG THE LIFE OF A DEFECTIVE AXLE, TODAY I WOULD NOT BE RESPONSIBLE FOR THE FINANCIAL REPLACEMENT. I AM VERY FORTUNATE TO HAVE NOTICED AN ISSUE AND BROUGHT THIS TO THE ATTENTION OF MY DEALER WHO DISCOVERED THE CRACK. I DO HAVE A CONCERN THOUGH WITH THE FORD DEALER - THEY KNOW ABOUT THE AXLE ISSUES, FAILURES AND RECALL. THEY RECENTLY INSPECTED THE VEHICLE, REPLACED VARIOUS PARTS, ETC. AT A COST OF $2,800 INCLUDING BRAKES, DRUMS, ETC. THEY SAW THE CONDITION OF THE AXLE - THEY HAD TO KNOW IF WAS DUE TO FAIL SOONER THAN LATER - VERY CONCERNING. FORD IS NOT TAKING RESPONSIBILITY FOR THEIR DESIGN FLAW AND LACK LUSTER RECALL WHICH AMOUNTED TO ADDING SOME BRACKETS TO CAUSE THE AXLE TO BREAK IN A CERTAIN AREA TO REDUCE THE POSSIBILITY OF A COMPLETE FAILURE / FATAL ACCIDENT.

Service Brakes
Filed Jun 27, 2015NY

I HAVE A 2003 WINDSTAR AND THE BRAKE LIGHT AND ABS LIGHT COME ON AT THE SAME TIME QUITE OFTEN. IT WILL NOT GO OFF UNTILL YOU TURN OFF THE VAN AND RESTART AND EVEN THEN THEY OFTEN STAY ON.

Service Brakes
Filed Jun 26, 201590,000 milesTX

ABS LIGHT IS ON DURING HOT DAY

Electrical System
Filed Jun 25, 201592,000 milesIA

THE ABS LIGHT COMES ON OCCASIONLY. BRAKES CONTINUE TO WORK. I AM TOLD IT GIVES A 1185 CODE MEANING A BAD MODULE.

Service Brakes
Filed Jun 18, 2015VA

ABS INDICATOR KEEPS TURNING ON AND OFF RANDOMLY AT INCREASING INTERVALS AND IS NOW STAYING ON MORE OFTEN. THE SPEEDOMETER'S NEEDLE IN THE DASHBOARD ALSO FAILS TO REGISTER THE SPEED THAT THE CAR IS GOING AND MOVES WILDLY BACK AND FORTH.

Service Brakes
Filed Jun 9, 2015130,000 milesMA

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. AFTER THE VEHICLE WAS STARTED, THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

Service Brakes
Filed Jun 9, 2015MA

ABS AND BRAKE LIGHT WILL NOT GO OFF

Electrical System › Wiring
Filed Jun 5, 201581,415 milesMD

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE GAUGES ON THE INSTRUMENT PANEL WORKED ERRATICALLY AND THE LIGHTS ON THE INSTRUMENT PANEL AND THE HEADLIGHTS ILLUMINATED INTERMITTENTLY. THE DEALER DIAGNOSED THAT THE WIRING HARNESS FOR THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 81,415.

Suspension
Filed Jun 5, 2015155,675 milesMI

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE ENTIRE AXLE WAS SEVERALLY CORRODED AND CRACKED. THE DEALER WAS MADE AWARE OF THE FAILURE AND EXPLAINED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 155,675.

Service Brakes
Filed Jun 1, 2015110,190 milesFL

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE APPROACHING A STOP, THE DRIVER DEPRESSED THE BRAKE PEDAL AND THE VEHICLE FAILED TO STOP. AS A RESULT, THE DRIVER HAD TO ENGAGE THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE BRAKES, ABS, ENGINE, AND DOOR AJAR WARNING LIGHTS PREVIOUSLY ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ABS ELECTRICAL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,190.

Service Brakes
Filed May 29, 2015144,000 milesVA

MY ABS LIGHT AND BREAKS TURN ON ONCE I DRIVE FOR A MILE ON THE ROAD AND IT STAY ON TILL I SHUT THE ENGINE OFF FOR THE FOLLOWING DAY FOR WORK. I ALREADY REPLACE MY BRAKES, REBUILD MY TRANSMISSION AND REPLACE ALL SPARK PLUGS AND CORDS, ALSO CHANGE MY ENGINE OIL ON TIME PRETTY MUCH A TAKE CARE OF MY ONE AND ONLY VEHICLE I HAVE. I HAVE ENOUGH WITH THE FORDS.

Service Brakes
Filed May 18, 2015124,500 milesCA

"ABS" AND "BRAKE" INDICATOR LIGHTS WITHIN DASHBOARD TURN ON INTERMITTENTLY.

Power Train
Filed May 13, 2015118,000 milesIL

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.

Service Brakes
Filed May 10, 201567,000 milesVA

AFTER DRIVING THE CAN FOR ABOUT TEN MINUTES THE ABS LIGHT AND BRAKE LIGHT CAME ON . SINCE JULY 2013 IT HAS BEEN HAPPENING ALMOST EVERYDAY. JUST WINTER TIME IT DOESN'T HAPPEN AS OFTEN AS IN SUMMER. AFTER CHECKING THE CAR I GET CODE C1185 C1198 C1194 C1254 C1246 C1250 C1242 C12214

Service Brakes
Filed May 7, 201538,000 milesWA

ABS AND BRAKE LIGHTS KEEP COMING ON. *TR

Wheels
Filed May 4, 2015165,000 milesWI

I LEARNED OF A FRONT AXLE RECALL AND WHEN I CALLED THE DEALERSHIP TO SCHEDULE REPAIRS, THEY INFORMED ME OF A REAR AXLE RECALL, SO "REPAIRS" WERE MADE TO BOTH FRONT AND REAR AXLES AT THE SAME TIME. HOWEVER, THIS MORNING ON MY WAY TO WORK (LUCKILY TRAVELING AT 25 MPH VS 75 ON THE INTERSTATE LAST NIGHT) THE REAR AXLE BROKE MIDWAY BETWEEN WHERE THE BRACKET, WHICH WAS SUPPOSED TO REINFORCE THE AXLE, WAS ATTACHED. *TR

Exterior Lighting
Filed May 3, 2015118,300 milesTX

I WAS WARNED BY A FELLOW DRIVER THAT I HAD NO BRAKE LIGHTS. THE TAIL LIGHTS WORK. ALL BULB FILAMENTS ARE INTACT. INTERIOR FUSES #'S 10 & 11 ASSOCIATED WITH THE BRAKE LIGHTS ACCORDING TO THE OWNER'S MANUAL ARE INTACT. I REPLACED THE BRAKE PEDAL SWITCH. STILL I HAVE NO BRAKE LIGHTS. *TR

Engine
Filed Apr 29, 2015119,832 milesIA

I PURCHASED THIS VEHICLE THIS MORNING, 4/29/15. I TOOK IT FOR A TEST DRIVE LAST NIGHT, NO PROBLEMS. THIS MORNING WHEN I LEFT THE HOUSE TO GET THE TITLE TRANSFERRED AND VEHICLE REGISTERED, THE BRAKE LIGHT CAME ON. WHEN I GOT TO MY DESTINATION AND TURNED IT OFF, THEN TURNED IT BACK ON, THE LIGHT REMAINED ON, AND THE ABS LIGHT CAME ONE. NEITHER WILL GO OFF. I HAD A 1998 WINDSTAR THAT I SOLD DUE TO AGE BUT LOVED. I AM NOT HAPPY TO HAVE THIS ISSUE THE FIRST DAY I OWN ITS REPLACEMENT. *TR

Service Brakes
Filed Apr 28, 2015149,000 milesNC

I HAVE A 2003 FORD WINDSTAR WITH 154,000 MILES ON IT. IN MID MAY 2014 THE ABS AND BRAKE WARNING LIGHTS STARTED TO COME TOGETHER AT RANDOM. BRAKING SEEMS TO BE NORMAL WHILE LIGHTS ARE ON. WHEN VEHICLE IS RESTARTED, THE LIGHTS STAY OUT. SOMETIMES THEY WILL STAY OUT FOR A WEEK OR MORE THEN SUDDENLY COME BACK ON AGAIN. *TR

Suspension
Filed Apr 27, 2015135,000 milesOH

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE CONTACT HEARD A NOISE FROM THE REAR OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT STATED THAT THE PASSENGER SIDE TIRE HAD FRACTURED FROM THE FRAME OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLE ASSEMBLY, TIRE, RIM AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

Structure › Frame and Members
Filed Apr 21, 2015231,000 milesPA

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN UNRELATED ISSUE AND THEY DISCOVERED THAT THE REAR FRAME EXHIBITED CRACKS. IN 2011, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION); HOWEVER, AT THE TIME OF THE REPAIR THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT REPAIRED FOR MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 231,000.

Vehicle Speed Control
Filed Apr 20, 2015192,000 milesCA

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL); HOWEVER, THE RECALL REPAIRS WERE NOT DONE COMPLETELY. THE DEALER FUSED THE WIRING HARNESS, BUT ONLY INSPECTED THE ABS CONTROL MODULE AND DID NOT REPLACE IT AS LISTED IN THE RECALL NOTIFICATION. AS A RESULT, THE MODULE WAS LEAKING. THE MANUFACTURER REFUSED TO REPLACE THE PART UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 192,000.

Suspension › Rear
Filed Apr 20, 2015140,000 milesNY

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THERE WAS A FOUR INCH CRACK IN THE REAR AXLE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

Service Brakes
Filed Apr 14, 201580,000 milesKY

BRAKE LIGHT AND ABS LIGHT CAME ON. BRAKES CONTINUED TO WORK CORRECTLY. SINCE THEN EVERY TIME IT GETS WARM THE LIGHTS COME ON AND STAY ON UNTIL I TURN IGNITION OFF. *TR

Unknown or Other
Filed Apr 13, 2015170,000 milesMI

WHILE DRIVING I HEARD A LOUD CRACK NOISE AND SEEN SMOKE IN REAR VIEW MIRROR. WHEN I GOT OUT TIRE WAS TILTED COMPLETELY IN THE REAR. COME TO FIND OUT MY REAR AXEL COMPLETELY CRACKED WHILE I WAS DRIVING! CALLED FORD THEY SAID THE RECALL WAS FIXED IN 2011 AND THERE WAS ANOTHER RECALL FIXED IN 2013. SINCE IT WAS ALREADY " FIXED" THEY WILL NOT COVER THE WORK. I NOW HAVE TO PAY 600 TO GET THIS FIXED OUT OF POCKET AND THERE IS NO REASON THE AXEL SHOULD HAVE BROKE IN HALF LIKE IT DID! VERY UPSETTING TO KNOW I COULD'VE HAD MY CHILDREN IN THE CAR WITH ME AND THIS COULD HAVE DEFINITELY CAUSED AN ACCIDENT !! I KNOW THIS PROBLEM WAS NOT FIXED CORRECTLY IN THE FIRST PLACE IT WAS JUST A BANDAID FOR FORD! *TR

Structure › Frame and Members › Underbody Shields
Filed Apr 7, 2015122,850 milesNJ

VEHICLE ON LIFT FOR OIL CHANGE WHEN MECHANIC NOTED THAT THE SUB-FRAME WAS ROTTED THROUGH ON THE DRIVER SIDE JUST ABOVE AND IN FRONT OF THE WHEEL. HE ALSO NOTED THAT A REPAIR BRACKET HAD BEEN INSTALLED AS PART OF THE RECALL ON THE PART OF THE FRAME BEHIND THE WHEEL. HE SAID HE WOULD NOT DRIVE THE CAR TOO MUCH LONGER WITHOUT GETTING IT REPAIRED. HE ADVISED THAT I SHOULD TAKE THE VEHICLE TO THE DEALER AND ADVISE FORD WHICH I DID. FORD DECLINED TO OFFER ANY ASSISTANCE SINCE IT WAS BEYOND THE RECALL WARRANTY PERIOD. THE REINFORCEMENT BRACKET WAS OBVIOUSLY NOT SUFFICIENT TO REPAIR THE CORROSION DAMAGE TO THE COMPLETE SUB-FRAME. *TR

Service BrakesCrash
Filed Apr 6, 2015102,000 milesND

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKES FAILED WITHOUT WARNING AND CAUSED THE CONTACT TO CRASH THE VEHICLE INTO A DEER. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE ABS AND BRAKE WARNING INDICATORS WERE CONTINUOUSLY ILLUMINATED. THE CONTACT DID NOT SPECIFY IF A POLICE REPORT WAS FILED OR IF ANY INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

Service Brakes
Filed Apr 6, 2015CA

FORD WINDSTAR 2003 BRAKE LIGHT AND ABS LIGHT ON CONSISTENTLY FOR THE LAST 3 TO 4 YEARS. BRAKING DISTANCE SUDDENLY INCREASED. *TR

Suspension
Filed Apr 1, 2015MI

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION), THE FAILURE LISTED IN THE RECALL RECURRED. THE CONTACT MENTIONED THAT THE DEALER ONLY SPRAYED A RUST PROOF COATING ON THE VEHICLE ALTHOUGH, THE RECALL STATED THAT THE DEALER WAS TO PLACE A BRACKET TO REINFORCE THE AXLE OR REPLACE THE AXLE. THE MANUFACTURER VERIFIED THAT THE DEALER IMPLEMENTED THE RECALL REMEDY PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 6/3/15*CN UPDATED 10/4/2017*CN

Vehicle Speed Control › Cruise Control
Filed Mar 31, 2015150,000 milesNV

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 50 MPH, THE CRUISE CONTROL FAILED TO DISENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT HAD TO TURN OFF THE CRUISE CONTROL MANUALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 6/8/15*CN

Service Brakes
Filed Mar 29, 2015OK

I'M HAVING PROBLEMS WITH A 2003 FORD WINDSTAR VAN I PURCHASED. THE MILEAGE IS 081206.3. THE ABS AND BRAKE LIGHTS ARE ON AND THE SLIDING DOORS ON BOTH THE DRIVER AND PASSENGER WILL NOT OPEN FROM THE INSIDE OF THE VAN. THE DOORS ON THE SIDES AND BACK ARE VERY HARD TO OPEN FROM THE OUTSIDE AS WELL. THE CRUISE CONTROL WILL NOT TURN OFF UNLESS YOU HIT THE BRAKES. THE SEATBELT ARE MAKING A HORRIBLE SQUEAKING NOISE AND DON'T REALLY ROLL UP RIGHT. I'D LIKE TO FIND OUT HOW TO GET A LIST OF RECALLS FOR THIS VEHICLE. TO ME THESE ARE MAJOR SAFETY CONCERNS THAT NEED TO BE ADDRESSED. THANK YOU *TR

Engine
Filed Mar 28, 201590,000 milesVA

PURCHASED NEW IN 2003. THIS VEHICLE HAS ELECTRICAL PROBLEMS AND YET WE ARE BEING TOLD THAT WE HAVE TO EAT THE FINANCIAL BILLS INSTEAD OF FORD. FROM SENSORS FAILING, TO INTERIOR LIGHTS FLASHING AT US, AND THE VEHICLE SPUTTERING WHILE WE DRIVE DOWN THE ROAD. FORD KNOWS THAT THE 1999- 2003 WINDSTAR HAVE SERIOUS SAFETY AND ELECTRICAL FAILURES, YET THEY DO NOT WANT TO CORRECT THE PROBLEM AT THEIR COST. FORD WOULD RATHER PASS ON THEIR PROBLEMS ONTO THE CONSUMER AND AT THE CONSUMER'S COST. 2013 AT OUR COST OF $1,000.00+ WE REPLACED THE COIL ASSEMBLY PACK, EGR SYSTEM WITH BRACKETS, OXYGEN SENSORS, SPARK PLUGS, AND WIRES. NOW WE ARE REPLACING THEM AGAIN. THE ABS SYSTEM, THE TRACTION CONTROL, AND THE CRUISE CONTROL ALL INTERWOVEN AND ALL FAILED IN 2009 AND WE WERE TOLD THAT IT IS NOT IMPORTANT BY THE DEALERSHIPS. WE PLACED OUR OBD SCANNER ON OUR VEHICLE AND THIS IS WHAT WE PULLED. P0302, P0305, P0316, C1235, C1185, C1198, C1194, C1254, C1246, C1250, C1242, C1214, C1210, C1103, C1410, C1404, B1318. WE WERE TOLD BY MANY "SERVICE DEPARTMENTS" A WHILE BACK THAT THESE CODES WERE NOT IMPORTANT. THEY CLEARED THE CODES EVERY TIME. THEIR RESPONSE TO THESE CODES WERE TO CLEAR THEM EVERY TIME. WHY ARE WE HAVING TO REPLACE THE COIL ASSEMBLY PACKS, WIRES, EGR SYSTEM WITH BRACKETS, OXYGEN SENSORS,AND PLUGS SO OFTEN, WHEN WE ARE BEING TOLD THAT THESE PLATINUM PLUGS AND WIRES SHOULD LAST 150K? WE HONESTLY BELIEVE THAT FORD SHOULD HAVE RECALLED THIS VEHICLE YEARS AGO. FORD SHOULD COMPENSATE US FOR OUR

Power Train
Filed Mar 28, 2015175,000 milesVA

AFTER LOOKING UP ALL OF THE SERVICE REPORTS ON THIS VEHICLE, I AM BEGINNING TO RECOGNIZE THAT FORD HAS SOME EXPLAINING TO DO. WE HAVE A LARGE AMOUNT OF SERVICE REPORTS ON OUR VEHICLE ALONE THAT OUR DEALERSHIP IS NOT REPORTING. WE HAVE PAID MORE FOR SERVICE REPAIRS THAN WE DID PAYING FOR THE VEHICLE. OUR AC/HEAT JUST CLICKS W/O WORKING, POWER WINDOWS FRONT AND REAR DO NOT WORK, POWER DOOR LOCKS, LEAKING ROOFS, LEAKING DOORS, ABS LIGHTS ON, ENGINE LIGHTS ON, TRACTION CONTROL LIGHT ON, ENGINE SPUTTERS EVEN AFTER TWO COMPLETE OLD FASHIONED TUNE-UPS, COWL BROKEN, FRONT AND REAR AXLES SEVERELY CRACKED, SUB-FRAME CRACKED, REAR WIPER DOES NOT WORK PROPERLY, BRAKES NEED CONSTANT REPAIRS, ELECTRICAL SHORTS EVERYWHERE, HEAD LIGHTS, FOG LIGHTS, BRAKE LIGHTS ALL NEED CONSTANT REPLACEMENTS, ALTERNATOR WAS REPLACED 6 TIMES IN ONE DAY BECAUSE THEY WERE ALL FAULTY, BRAKE SWITCH UNDER BRAKE PEDAL NEEDS CONSTANT REPLACEMENT, CONSTANT WHEEL ALIGNMENTS, WHEEL SENSORS MISSING OR BROKEN, POWER SEAT BROKE AND THE DEALERSHIP TOLD US THAT IT WAS PETTY TO HAVE IT FIXED EVEN WITH A HEIGHT DIFFERENCE BETWEEN DRIVERS, CONTROL MODULES REPLACED, MULTIPLE EXPENSIVE SENSOR FAILURES, SPARK PLUGS WITH WIRES REPLACED AT LEAST TWICE, STARTER REPLACED, PARKING BRAKE NEEDS TO BE WATCHED FOR SLIPPAGE BECAUSE IT CAN'T HOLD ON HILLS, INTERIOR LIGHTS BLINK IN A PATTERN WHILE DRIVING, CAN'T HAUL IT'S OWN TAILGATE, BATTERY REPLACED MULTIPLE TIMES BY DEALERSHIP, POWER MIRROR SWITCH BROKE, MANY MORE EXPENSIVE REPAIRS HAVE

Service Brakes
Filed Mar 26, 2015143,216 milesWV

DASH ABS, BRAKE LIGHT ON, SPEEDOMETER, RPM GAGE JUMPS BACK AND FORWARD, CRUISE CONTROL ACCELERATES, PASSENGER WINDOW AND REAR SIDE WINDOW DOESN'T WORK. *TR

Power Train
Filed Mar 23, 2015106,000 milesPA

REAR AXLE RECALL WAS INSPECTED IN 2/17/2011 BY THE DEALER AND WAS NOTED NO CRACKS AND JUST PUT SOME BRACKETS. TODAY 3/23/2015 WENT FOR A STATE INSPECTION TO THE SAME DEALER AND FAILED DUE TO CRACK IN THE REAR AXLE(THAT WAS ONCE RECALLED). NOW DEALER/FORD STATES THAT THE RECALL WAS ONCE MANAGED, AND NO LONGER RESPONSIBLE FOR FURTHER ISSUES... IF AN ITEM WAS RECALLED, IT SHOULD BE FIXED WITHOUT COST. PLEASE ADDRESS THIS WITH FORD. THANK YOU *TR

Suspension
Filed Mar 17, 2015159,000 milesNY

TOOK MY WINDSTAR TO MY MECHANIC FOR INSPECTION. REAR AXLE CRACKED.. CONTACTED FORD,SINCE IN 2011 REAR AXLE "PATCHES"(THEIR TERMINOLOGY) WERE INSTALLED AFTER RECALL FORD HAD ME TOW VEHICLE TO A LOCAL DEALER. DEALER ATTEMPTED TO HAVE FORD REOPEN RECALL THEY REFUSED AFTER MANY CALLS THEY SAID THEY WERE NOT GOING TO REPAIR. BECAUSE. BY NATIONAL HIGHWAY REGULATIONS THEY DID ALL THEY WERE REQUIRED TO DO. I POINTED OUT THAT THIS IS AN ONGOING PROBLEM AND HAS THEY HAVE DOCUMENTED --IN THE SNOW STATES SINCE PATCHES INSTALLED. WE HAVE HAD 2 MAJOR HURRICANES WITH 3 CONSECUTIVE SEVERE WINTERS. I AM VERY FRUSTRATED AND HOPE SOMETHING CAN BE DONE. *TR

Suspension
Filed Mar 16, 201592,000 milesVT

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 25 MPH, A LOUD CRACK EMITTED FROM THE REAR OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR AXLE WAS FRACTURED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION); HOWEVER, THE RECALL REMEDY FAILED TO PREVENT THE DEFECT. THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 92,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Ford Windstar → · Every Windstar year → · How the figures are calculated →