WHILE DRIVING AT ANY SPEED, INTERMITTENTLY THE BACK RIGHT SLIDING DOOR COMES AJAR. THE PROBLEM HAS OCCURRED ON THREE OCCASIONS. THE DEALER HAS NO IDEA WHAT CAUSES THE PROBLEM. CURRENTLY, THE CONSUMER HAS A PROBLEM WITH THE BACK/LEFT SIDE DOOR CLOSING SECURELY. *AK THE DOOR HAD BEEN LEAKING SINCE THE VEHICLE WAS PURCHASED. THE DOOR HAD A SIGNIFICANT DIFFERENCE IN SPACE BETWEEN THE FRONT DOOR IN COMPARISON TO THE DRIVER DOOR. ALSO THE CRUISE CONTROL WAS INOPERATIVE. *SC *JB
2002 Ford Windstar complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
WE OWN A 2002 FORD WINDSTAR WITH ADJUSTABLE HEIGHT FOR THE BRAKE/ACCELERATOR PEDALS. UNFORTUNATELY THE ADJUSTMENT BUTTON IS ON THE CENTER CONSOLE RIGHT WHERE MY RIGHT KNEE RESTS. THE DESIGN ALLOWS FOR ADJUSTMENTS WHILE THE VEHICLE IS IN MOTION. ON TOO MANY OCCASIONS MY KNEE HAS HIT THE BUTTON WHILE IN MOTION CAUSING THE VEHICLE TO ACCELORATE OR DECCELERATE UNEXPECTEDLY. AS OF NOW NO ACCIDENTS HAVE RESULTED, HOWEVER, ONE CAN EASILY SEE THE SAFETY CONCERN. I CONTACTED FORD AND THEY REFUSE TO DISABLE THE FEATURE BECAUSE THAT WAS THE ORIGINAL DESIGN OF THE VEHICLE ALTHOUGH IN MY MIND IT WAS A FAULTY DESIGN TO HAVE THE PEDALS ADJUST WHILE IN MOTION.*AK
VEHICLE CAUGHT ON FIRE WHILE PARKED IN THE DRIVEWAY. THE FIRE STARTED FROM UNDER THE DASHBOARD. FIRE DEPARTMENT INDICATED THAT THE FIRE WAS CAUSED BY THE ELECTRICAL SYSTEM. *AK
DEALER WON'T HONOR WARRANTY FOR REPAIR ON VEHICLE. *LA THE CONSUMER RECEIVED A RECALL ON THE VEHICLE CHILD RESTRAIN ANCHORAGE SYSTEM (RECALL# 03V459000). THE DEALER REFUSED TO REPAIR THE VEHICLE INDICATING THAT NOTHING WAS WRONG WITH IT. *NM
WHILE DRIVING ON THE INTERSTATE AT 70 MPH VEHICLE DRIFTED OFF TO THE MEDIAN. AS A RESULT, CONSUMER OVER CORRECTED , WHICH RESULTED IN VEHICLE ROLLING OVER 6 TIMES AND IMPACTING A GUARD RAIL. UPON IMPACT, NONE OF THE AIR BAGS DEPLOYED. THE DRIVER AND THE PASSENGER SUSTAINED MINOR INJURIES. *AK WHILE DRIVING AT 70 MPH VEHICLE VEERED INTO MEDIAN ON THE INTERSTATE. DRIVER OVERCORRECTED CAUSING VEHICLE TO ROLL OVER SIX TIMES WHERE IT CRASHED INTO THE GUARD RAIL. THE DRIVER'S SIDE AIR BAG DEPLOYED BUT THE OTHER THREE AIR BAGS DID NOT. TWO PERSONS INJURIED IN ROLLOVER ACCIDENT.*MR
WHILE DRIVING AT 50 MPH CONSUMER'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE, CAUSING THE CONSUMER TO REAR-END ANOTHER VEHICLE. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. *AK
THE PASSENGER SIDE MIDDLE ROW SEAT BELT ASSEMBLY FELL OFF ITS SLIDING MECHANISM ON THE INSIDE OF THE VAN. THIS HEAVY ASSEMBLY NEARLY HIT OUR 5 YR OLD DAUGTER IN THE HEAD. THERE IS A BOLT STICKING OUT OF THE AREA WHERE THE SEAT BELT ASSEMBLY USED TO BE.*AK
VEHICLE PULLS EXCESSIVELY TO THE RIGHT WHEN IN THE RIGHT LANE AND TO THE LEFT WHEN IN THE LEFT LANE. THIS IS AN EXTREME UNSAFE CONDITION BGOUGHT TO THE ATTENTION OF TWO DEALERS AND FORD MAIN CUSTOMER SERVICE DEPT WITH NO RESOLUTION TO THE PROBLEM. *AK POWER STEERING ALSO MAKE A "WHINING GRUNT" NOISE AND P/S FLUID LEAKS THROUGH THE RACK AND PINION END SEALS AS RECOGNIZED BY FORD IN THEIR TSB 01-5-6 AND 01-4-5. FORD IS NOT ACCEPTING RESPONSIBILITY FOR THIS INHERENT DEFECT AND THE DEALERS RELY ON THE COMPUTER PRINT OUT OF THE FRONT END ALIGNMENT MACHINE. AFTER ONLY 20K MILE FRONT TIRE ARE TOTALLY WORN OUT (UNEVENLY) ATTESTING TO THE FACT THAT THERE IS EXCESSIVE AND UNSAFE SIDE PULL. PEPRHAPS THE THREE ISSUES ARE RELATED AS THEY HAVE BEEN REPORTED BY OTHER PEOPLE AS WELL.
2002 FORD WINDSTAR SUFFERED BRAKE FAILURE.*MR (NAR) DEALER WAS NOTIFIED. *CB *JB
I FRACTURED MY TAIL BONE WHEN SITTING DOWN ON THE MIDDLE SEAT ON THE PASSENGER SIDE OF A 2002 FORD WINDSTAR MINI-VAN. IT HAS AN EXPOSED SHARP METAL BRACKET THAT ATTACHES THE SEAT BELT SHOULDER STRAP TO THE SEAT. *LA
DRIVER SIDE SLIDING DOOR DOES NOT OPEN AND CLOSE ALL THE TIME. THIS HAS BEEN REPORTED THREE TIMES TO THE REPAIR SHOP AND ALL REPAIR ATTEMPTS HAVE FAILED TO DATE.*AK OVER THE 18 MONTH PERIOD WE HAVE OWNED THE VEHICLE, WE HAVE HAD THE DRIVERS POWER SEAT REPAIRED, MULTIPLE ELECTRICAL SHORTS FIXED, VCP SYSTEM REPAIRED TWICE, AS WELL AS SEVERAL OTHER MORE MINOR ELECTRICAL ISSUES FIXED. THE QUALITY OF THIS 2002 FORD WINDSTAR LIMITED HAS BEEN VERY POOR.
WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING. NO BUMPS OR CRACKS IN THE HIGHWAY WERE HIT TO CAUSE THIS PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER. *NLM THE DRIVER WAS TAKEN TO THE EMERGENCY ROOM WITH PAIN IN THE CHEST AND NECK. UPON INSPECTION CORROSION WAS FOUND ON THE DRIVER'S SIDE IMPACT SENSOR. THE SENSOR WAS REPLACED. *TS *NLM
WHILE DRIVING AT 20 MPH,THE DRIVER STEPPED ON THE BRAKE PEDAL AND THE BRAKE PEDAL HAD A DELAYED REACTION, WHICH RESULTED IN THE VEHICLE HITTING A WALL HEAD ON. DEALER HAD BEEN NOTIFIED. *AK WHEN THE FIRST INCIDENT OCCURRED, THE BRAKES WERE ENGAGED BUT DID NOT STOP THE VEHICLE, THE ENGINE REVVED AND THE VEHICLE KEPT GOING. THE VEHICLE HAD RUN INTO THE CORNER OF THE FLOWER WALL OF THE STORES SIGN. THE SECOND INCIDENT WAS SIMILAR, BUT THE CONSUMER WAS IN A SCHOOL ZONE AT A STOP SIGN AND THE ENGINE REVVED, THE CONSUMER APPLIED THE BRAKES, THE VEHICLE JUMPED BUT DID NOT STOP. PRESSURE WAS APPLIED THREE TIMES TO THE BRAKES, THEN THE VEHICLE FINALLY HAD COME TO A COMPLETE STOP. THE PROBLEM WAS UNABLE TO BE DUPLICATED. *SCC *JB
AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. DEALER REPLACED THE FRONT AIR BAGS, BUT THE LIGHT STILL ILLUMINATED INTERMITTENTLY. DEALER WAS NOT ABLE TO DUPLICATE THE PROBLEM. DEALER RECOMMENDED TO CONSUMER TO BRING THE VEHICLE IN WHEN THE LIGHT WAA ILLUMINATING. *AK
WHILE DRIVING AT ANY SPEED RIGHT TURN SIGNAL WORKED ONLY INTERMITTENTLY. TURN SIGNAL SWITCH WAS REPLACED ONCE BEFORE. VEHICLE HAD BEEN IN DEALER'S SHOP FOUR TIMES FOR TURN SIGNAL PROBLEM.*AK
WHILE DRIVING VEHICLE AIR BAG WARNING LIGHT FLASHED ON AND OFF. THE DEALERSHIP SERVICED VEHICLE BUT FOUND NO PROBLEM. VEHICLE WAS IN A SEVERE FRONTAL COLLISION WHILE DRIVING AT 30/35 MPH. THE AIR BAGS DIDN'T DEPLOY UPON IMPACT. *PH DEALERSHIP AND FORD CUSTOMER SERVICE WERE NOTIFIED. NO ONE FROM FORD WOULD SEND SOMEONE OUT TO COLLECT INFORMATION FROM THE COLLISION BOX. THEY STATED FOR THE CONSUMER TO BRING IN THE VEHICLE AFTER IT WAS REPAIRED SO THEY COULD CHECK THE AIR BAGS AGAIN. VEHICLE SUSTAINED OVER $10,000. WORTH OF FRONT END DAMAGE. *PH *NLM
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE EVENFLO CHILD SEAT MODEL #25804167, DOM 01/05/2002. THE MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL. THE REAR BUCKLE WHICH HELD THE LEFT HARNESS UNBUCKLED BY ITSELF EVERY TIME CHILD WILL LEAN FORWARD.*AK *TS *JB
ENGINE SERVICE LIGHT CAME ON, INDICATING A FAILURE IN THE ENGINE NOT RUNNING SMOOTHLY. DEALER CHANGED OXYGEN SENSOR AND OTHER PARTS; BUT PROBLEM STILL OCCURRED. *AK
WHEN AT A STOP AND WITH FOOT IS ON THE BRAKE VEHICLE REVVED AND RPMS INCEASED. CONSUMER PUT VEHICLE IN PARK AND THEN IT ACCELERATED WITHOUT WARNING. DEALER NOTOFIED. *AK
WHILE DRIVING AT 50 MPH DRIVER SIDE AIR BAG DEPLOYED WITHOUT IMPACT, KNOCKING DRIVER UNCONSCIOUS, AND CAUSING VEHICLE TO CRASH.*AK
BRAKE LIGHTS DO NOT WORK ON INTERMITTENT BASIS. AT NIGHT THIS CAN BE DETECTED WHEN THE DASH LIGHT GOES OFF. IN THE DAY, YOU DON'T KNOW. OTHER ODD SYMPTEMS ARE THAT WHEN THE IGNITION IS SHUT OFF THE DOOR LOCKS THINK THE KEY IS STILL IN THE IGNITION AND WON'T LOCK THE DOORS MANUALLY. THE LOCKS POP BACK OPEN. *AK
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING SIDE DOORS WILL OPEN AND CLOSE INTERMITTENTLY. *AK
WHILE APPLYING THE BRAKES ABS BRAKING SYSTEM LIGHTWILL APPEAR ON THE DASHBOARD. *AK
THE VEHICLE WAS INVOLVED IN A FRONT COLLISION WHILE DRIVING 40 MPH. THE FRONT AIR BAGS DID NOT DEPLOY. THE CONSUMER CONTACTED THE DEALER, WHO TOLD THE CONSUMER TO CONTACT THE MANUFACTURER. MANUFACTURER TOLD THE CONSUMER TO GET A DIAGNOSTIC CHECK WITH THE DEALER AT THE OWNER'S EXPENSE. *AK
THE VEHICLE WAS SHAKY AND UNSTABLE TO RIDE AND OR STEER UNDER HEAVY EIGHTEEN WHEELER TRAFFIC, WHEN THEY PASSED THE CONSUMER'S VEHICLE (AERODYNAMICS OR DESIGN PROBLEM) *NLM *SCC *JB
WHILE DRIVING MY 2002 FORD WINDSTAR I NOTICED THAT THERE WAS SOME VIBRATION COMING FROM THE FRONT OF THE CAR. ONCE I PULLED INTO OUR HOTEL I NOTICE A RATTLING COMING FROM THE LEFT FRONT HUB CAP. WHEN I PULLED THE HUBCAP OFF THREE OF THE LUG NUT SUDS WERE SHEARED OFF. FORD FIXED THE PROBLEM BUT COULD NOT TELL ME WHY THIS HAPPENED. THIER THEORY IS THAT THE TIRE WAS NOT PROPERLY PUT BACK ON. THE ONLY TIME THE TIRE WAS OFF WAS IN JULY OF 2002. MY FEELING IS THAT IF THE WHEEL WAS NOT PUT ON PROPERLY IT WOULD NOT TAKE A YEAR TO NOTICE. I MAY BE WRONG BUT I WANT TO BRING THIS TO YOUR ATTENTION IN CASE THERE ANY OTHER INSTANCES OF THIS HAPPENING. THANK YOU. *AK
PASSENGER SIDE AIR BAG DEPLOYED WHILE DRIVING DOWN THE HIGHWAY. THERE WAS NO IMPACT OR COLLISION TO CAUSE THIS. INJURY SUSTAINED TO PASSENGER. THE VEHICLE WAS A 2002 WINDSTAR SE MANUFACTURED BY FORD MOTOR. *NLM
SLIDING DOORS CAN RESULT IN SERIOUS INJURY
WHILE OPENING THE DRIVERS SIDE SLIDING DOOR THE CONSUMER HEARD A POPPING NOISE THEN THE REAR WINDOW SHATTERED. THE DEALER WAS NOTIFIED. *NLM
WHEN 18 WHEELER(S),TRACTOR TRAILER(S), AND OR TRAILER(S) PASSED THE VEHICLE, IT SHAKED VIOLENTLY, AS IF A TIRE WAS BLOWN. THE DEALER SAID THE PROBLEM WAS DUE TO AN ENGINEERING FLAW. MR SCC *JB
WHEN THE AIR CONDITIONER AND WINDSHIELD DEFROSTER WERE TURNED ON THE ENGINE SEIZED, WHICH CAUSED THE VEHICLE TO LOSE POWER STEERING AND BRAKES. THE DEALER REPLACED THE AIR CONDITION COMPRESSOR TWICE. PH *JB
THE VEHICLE FAILED TO START, THE DEALER STATED THE ENGINE WAS DAMAGED. *JB
WHEN THE VEHICLES BRAKES WERE APPLIED THERE WAS A LOUD NOISE. *NLM *TS
ON THE DATE OF THE INCIDENT, I ENGAGED THE FRONT WINDSHIELD DEFROST BUTTON ON THE VENTILATION SYSTEM. THE ENGINE IMMEDIATELY STALLED, AND I LOST POWER STEERING AND BRAKES. AFTER THAT, EVERY TIME THE SAME BUTTON WAS PUSHED, THE ENGINE STALLED. THIS IS THE SECOND SUCH OCCURRENCE, THE LAST TIME WAS IN APRIL, 2002 WHEN ENGAGING THE AIR CONDITIONER CAUSED THE ENGINE TO STALL.*JB
2002 FORD WINDSTAR STRUCK BROADSIDE BY A OLD CIERA ON RIGHT SIDE. RIGHT SIDE OF CAR WAS LIFTED UP, THEN CAR CAME BACK DOWN. EITHER COLLISION OR NEAR-OVERTURNING POPPED THE LEFT CENTER SEAT (CAPTAIN STYLE SEAT) LOOSE FROM FLOOR. INJURIES IN CRASH WERE NOT RELATED TO SEAT FAILURE. SEAT WAS NOT OCCUPIED.
CONSUMER STATE AFTER PUSHING BUTTON TO CLOSE REAR SIDE DOOR THE REAR SIDE WINDOW SHATTER WHILE CHILDREN WAS IN REAR WITHOUT ANY INDICATION. DEALER AND MANUFACTURE HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. TS
LOCKS ON ALL FOUR PINCH AND IT HURTS. AFTER THE FIRST TIME YOU CAN DEAL WITH IT. AFTER THE FIFTH AND SIXTH TIME IT HURTS. ALSO OTHER PEOPLE HAVE GOTTEN IN THE VEHICLE AND HAVE BEEN PITCHED. OTHER FORD DRIVERS SAY THAT THEY ALSO HAVE GOTTEN PINCHED. EVERYONE KNOWS THAT COFFEE IS HOT. EVERYONE KNOWS THAT A HAND IN A DOOR WHEN THE DOOR IS CLOSING WILL HURT. IT IS NOT A KNOWN FACT THAT A LOCK WILL PINCH WHEN YOU PUT YOUR ARM UP TO REST AND ACCIDENTALLY LOCK THE DOOR WITH YOUR ARM OR THE AUTOMATIC DOOR LOCK KICKS IN. I JUST HOPE SOMEONE WILL FIX THIS. I DON'T LIKE THIS ADDED FEATURE TO MY VAN. I CARRY MY KIDS AND OTHER KIDS IN MY CAR. PLEASE TAKE A LOOK AT THIS. THANKS. *JB *****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****769330
THE POWER SLIDING DOORS DO NOT REVERSE DIRECTION WHEN THEY ENCOUNTER RESISTANCE. MY 2 YEAR OLD SON PLACED HIS HAND IN THE OPENING AND IT WAS ALMOST CRUSHED. IF I HADN'T BEEN STANDING DIRECTLY BEHIND HIM AND COULD PULL EXTREMELY HARD TO GET THE DOOR TO REVERSE DIRECTIONS I FEEL HE PROBABLY WOULD HAVE SUFFERED SEVERE INJURY TO HIS HAND. DT
WHILE TRAVELING ABOUT 20MPH ON A MAIN ROAD ANOTHER VEHICLE HIT HIM WHILE TRAVELING THROUGH THE LIGHT AT THE INTERSECTION. THE CONSUMER DUAL AIRBAGS DIDN'T DEPLOY. THE DEALERSHIP IS AWARE OF THE PROBLEM. TS
CONSUMER STATES DRIVER'S DOOR POPS OPEN W/O WARNING WHILE DRIVING. MR *TS
CONSUMER STATES THAT WHEN DRIVING STEERING WHELL PULLS EXCESSIVELY TO THE RIGHT, ESPECIALLY WHEN RAINING. VEHICLE HAS BEEN CHECKED BY DLR WHO CAN NOT DETERMINE PROBLEM. MR
CONSUMER STATES THAT ON THE MIDDLE ROW OF THE VEHICLE THE CONSUMER WAS TRYING TO PUT A PIECE BACK ONTO THE SEAT AND NEEDED TO FOLD DOWN THE BUCKET SEAT AND IN DOING SO THE SEAT FOLDED DOWN AT A FORCE THAT IT CUT THE CONSUMERS FINGER DEEP. THE CONSUMER WAS TRYING TO PUT THE COVER BACK ONTO THE MECHANISUM THAT FOLDS THE SEAT DOWN. CONTACTED DEALER. NLMJLG
ANTI LOCK BRAKE SHIFTER IS INOPERATIVE,THIS DEVICE IS TO PREVENT LEVER FROM SHIFTING WITHOUT BRAKE DEPRESSION.ALSO, CHILD WAS ABLE TO SHIFT LEVER INTO DRIVE GEAR WHILE VEHICLE WAS PARKED.*AK
SLIDING DOOR SENSOR DOESN'T RESPOND QUICKLY ENOUGH WHEN OBJECTS ARE IN THE WAY TO AVOID CLOSING. CONSUMER'S ARM WAS BRUISED DUE TO GETTING CAUGHT AS DOOR WAS CLOSING. DEALER WAS NOTIFIED. *AKCONSUMER IS CONCERNED FOR THE SAFETY OF HER GRANDCHILDREN. THE DEALER DID NOT SEEMED INTERESTED IN THE PROBLEM CONSUMER PRESENTED TO HIM, STATING THAT IS THE WAY THEY ARE SUPPOSED TO BE. *JG
WITH THE ENTIRE FRONT END OF MY FORD WINDSTAR TOTALLY DESTROYED, IT IS AMAZING TO ME, AN ALL WHO HAVE SEEN THE VEHICLE, THAT THE AIRBAGS DID NOT DEPLOY. WHAT IS EVEN MORE AMAZING TO ME IS THE LACK OF CONCERN AND COMPLETE INDIFFERENCE FORD HAS DISPLAYED WITH THIS INCIDENT. MY HUSBAND HAS CONTACTED FORD CUSTERMOR RELATIONS AND CONSUMER AFFAIRS AND INITIALLY TOLD THAT IT WAS OUR RESPONSIBILITY TO HAVE THE AIRBAG SENSORS TESTED FOR FAILURE, BUT, SUBSEQUENTLY, THEY SAID THEY WOULD HAVE SOMEONE COME TO THE BODY SHOP AND INVESTIGATE. NO ONE FROM FORD EVER SHOWED UP AND THE BODY SHOP HAS BEGUN REPAIRS. ALSO, THE BODY SHOP WAS TOLD BY PREMIER FORD (DEALER IN FLINT, MI), THAT FORD WOULD NOT COME OUT AND INVESTIGATE. THAT FACT THAT FORD FEELS NO RESPONSIBILITY FOR DETERMINING WHY THIS FAILURE ACCURED IS BESIDE ME. I NOW SUFFER FROM EXTREME ANXIETY OVER OPERATING ANY VEHICLE AND HAVE GRAVE CONCERN OVER THE INTEGRITY OF AIRBAGS AS A SAFETY RESTRAINT SYSTEM. ALL OF THIS AT NO FOULT OF MY OWN, HELP ME TO UNDERSTAND.*AK
BOTH POWER SLIDING DOORS WILL NOT RETRACT WHILE BEING CLOSED IF AN OBJECT IS IN THE DOORWAY. CONSUMER IS CONCERNED YOUNG CHILD MIGHT GET CAUGHT IN THE DOOR.*AKCONSUMER ALSO STATED THAT THE MANUFACTURER FELT THAT THERE WAS NOT A WAY TO ADJUST THE SENSITIVITY OF THE DOORS. CONSUMER SAID THAT HE PHYSICALLY HAD A CHANCE TO TEST A CHRYSLER MINI VANS SLIDE DOOR SENSITIVITY AND IT RETRACTED MUCH EASIER. *SCC
BACK DOORS WILL NOT OPEN SOMETIMES, AND WILL NOT CLOSE SOMETIMES.*AK CONSUMER WAS INFORMED TO CALL DEALERSHIP PERIODICALLY, BECAUSE THE MANUFACTURER WAS WORKING ON A SOLUTION, HOWEVER IT HAS BEEN 8 MONTHS AND THERE IS STILL NO REMEDY. *JB
WHILE DRIVING AT 45 MPH CONSUMER HIT ANOTHER VEHICLE HEAD-ON, AND NONE OF FRONT AIR BAGS DEPLOYED. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
FRONT IMPACT ON PASSENGER SIDE, 1 MINUTE AFTER IMPACT VEHICLE BURSTED INTO FLAMES. UNKNOWN SPEED. NO INJURIES, VEHICLE WAS TOTALLED.*AK FIRE LOOKS AS IF IT STARTED FROM THE TOP OF THE ENGINE.
FRONT IMPACT ON PASSENGER'S SIDE WITH UNKNOWN SPEED, NEITHER AIRBAG DEPLOYED. NO INJURIES.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Ford Windstar → · Every Windstar year → · How the figures are calculated →