THIS HAS HAPPENED OVER THE PAST TWO WEEKS. ABOUT FEBRUARY 15, 2008 I WAS HAVING TROUBLE KEEPING PRESSURE IN MY BRAKES. THEY WERE SPONGY. I CALLED A MECHANIC AND BROUGHT IT TO HIM ON FEBRUARY 16TH. HE SAID IT WAS THE MASTER CYLINDER, AND REPLACED IT AND THE WHEEL CYLINDERS. WELL, THE VAN WORKED FOR ABOUT A WEEK. THEN MONDAY, FEBRUARY 25, 2008 MY BRAKES AGAIN WENT SPONGY. I CHECKED THE BRAKE FLUID AND THERE WAS NONE. I REFILLED THE CONTAINER, AND CALLED A MECHANIC. I BROUGHT THE VEHICLE TO HIM ON FEBRUARY 26, 2008. HE DETERMINED IT WAS THE CRUISE CONTROL PRESSURE SWITCH. I THEN WENT TO TOUSLEY FORD DEALERSHIP AND GOT THE PART. TOUSLEY FORD IN MINNESOTA SAID THIS PARTICULAR PART IS IN RECALL FOR SEVERAL OTHER VEHICLES BUT NOT MINE. MY MECHANIC REPLACED THE PART AND THE VEHICLE HASN'T HAD ANY PROBLEMS. AS A MATTER OF FACT, NOW THE CRUISE CONTROL WORKS AGAIN. IT HAD GONE OUT LAST SUMMER SOME TIME. THIS RECALL IS FOR A FIRE HAZARD, AND I SAW WHERE THE BRAKE FLUID CAN LEAK THROUGH THAT SWITCH ONTO WIRING SO THERE COULD HAVE BEEN A FIRE IN MY VAN. MY COMPLAINT IS THAT MY VEHICLE, AND FAMILY ARE JUST AS IMPORTANT TO ME AS THE VEHICLES AND FAMILIES OF THE OTHER PEOPLE WHO WERE ABLE TO GET THEIR VEHICLES FIXED IN THE RECALL. I DRIVE A 2002 FORD WINDSTAR SPORT MINIVAN. I DO FOSTER CARE AND HAVE BIRTH CHILDREN, AND GRANDCHILDREN IN THAT VEHICLE ALL THE TIME. SO, I AM VERY UPSET THAT FORD DOES NOT RECALL THIS FIRE HAZARD ON ALL VEHICLES. MY FAMILY IS VERY IMPORTANT! *TR
2002 Ford Windstar complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
INTERMITTENT ABS AND BRAKE LIGHT ILLUMINATION. THIS HAPPENS AFTER THE VEHICLE WARMS UP. VEHICLE HAS BEEN INSPECTED BY FORD. NO CODES ARE FOUND. THIS HAS BEEN HAPPENING FOR OVER THREE YEARS. FORD HAS A TECHNICAL SERVICE BULLETIN #15682 (NHTSA ITEM NUMBER: 636312) SINCE 11/2002 TO ADDRESS THIS PROBLEM, BUT STILL CAN'T RECTIFY THIS PROBLEM. FORD HAS A VOLUNTARY RECALL FOR THE SAME PROBLEM ON OTHER MODELS FROM THE SAME YEAR. I HAVE HEARD OF MANY OTHER OWNERS WHO HAVE THE SAME PROBLEM. *TR
1.CONTINUING TRANSMISSION/OVERDRIVE FAILURES- FLASHING OVERDRIVE LIGHT. 2. HEATER DOOR CONTROL FAILURE. *TR
GETTING LEAN CODE P0171 AND P0174. DEALER ANALYZED AND FROM WHAT I CAN TELL IT'S TSB 03-16-1 (NHTSA SB# 16920) I HAVE SEARCHED THE INTERNET (AS YOU CAN) AND IT'S A WIDESPREAD PROBLEM (I KNOW 2 OTHER PEOPLE PERSONALLY WHO MAY HAVE IT). IT IS MY BELIEF THAT THERE SHOULD HAVE BEEN (OR SHOULD BE) A RECALL ON THIS DEFECT. IN MY CASE, THE VAN WILL LOSE RPM'S, THEN "REV" UP ON COLD STARTUP. WHEN IT DOES THIS, THE VAN EXECUTES A "JERKING" MOTION WHICH TO ME COULD BE DANGEROUS. IN OTHER CASES, IT WILL STALL OR NEARLY STALL AT TRAFFIC LIGHTS. *TR
TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE IDLING AT A STOP LIGHT OR STOP SIGN, THE ENGINE BEGAN VIBRATING AND THE BATTERY LIGHT ILLUMINATED INTERMITTENTLY WHEN THE VEHICLE WAS PLACED INTO PARK. IN ADDITION, THE RPM'S DECREASED AS IF THE VEHICLE WERE ABOUT TO STALL, BUT THEN WENT BACK TO NORMAL WHEN THE VEHICLE WAS PLACED INTO PARK. TWO WEEKS LATER, THE ENGINE LIGHT REMAINED ILLUMINATED. THE DEALER STATED THAT THE INTAKE MANIFOLD NEEDED TO BE REPLACED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 72,914 AND FAILURE MILEAGE WAS 68,000.
INTERMITTENT ABS AND BRAKE LIGHT ILLUMINATION. THIS HAPPENS DAILY. VEHICLE HAS BEEN INSPECTED BY CERTIFIED MECHANIC. NO CODES ARE FOUND. *TR
ABS WARNING LIGHT COMES ON THEN GOES OFF AFTER VEHICLE SHUT OFF FOR A PERIOD OF TIME. HEADLIGHTS DIM AND INTERIOR LIGHTS DON'T SHUT OFF AT TIMES FOR A LONG PERIOD OF TIME. SLIDING DOOR AND DOOR LOCKS DON'T WORK PROPERLY AT TIMES AND POWER WINDOW ON PASSENGER SIDE DOESN'T OPEN AT TIMES. SLIDING DOOR HAS OPENED ON IT'S OWN AT TIMES AFTER THE VEHICLE HAS BEEN VACATED AND LOCKED. *TR
MY CRUISE CONTROL SPEED ACCELERATED THEN WENT OUT NOT WORKING AT ALL, ABS LIGHT GOES OFF AND ON EVEN AFTER I HAD BRAKE WORK DONE, ODOMETER AND SPEEDOMETER STOPPED WORKING ON 1/16/08, BRAKE FLUID IS LEAKING FROM THE MASTER CYLINDER, FUSE 10 KEEPS BLOWING, THIS LAST TIME 1/18/08 SMOKE UNDER THE HOOK BY MASTER CYLINDER. SOMEONE SAID IT MIGHT CATCH FIRE. *TR
TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO SWERVE UNCONTROLLABLY. THE CONTACT REGAINED CONTROL AND STATED THAT THE REAR AXLE FAILED. THE DEALER STATED THAT THERE WERE NO RECALLS FOR HIS VEHICLE. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 115,000.
MY AUTOMOBILE KEEPS GETTING MULTIPLE EMERGENCY BRAKE AND ABS ERRORS. THE LIGHTS COME ON MULTIPLE TIMES DAILY. UPON RESEARCHING THIS PROBLEM IT APPEARS TO BE A WIDE SPREAD ISSUE WITH FORD WINDSTARS 2001-2003. THE ISSUE APPEARS TO BE A FAULTY BRAKE SYSTEM INCLUDING THE ABS SYSTEM. BRAKE FLUID LEAKS FROM A FAULTY SENSOR INTO ELECTRONIC CONNECTORS CAUSING THE POTENTIAL FOR FIRES. THERE ARE DOCUMENTED CASES WHERE THIS FAILURE HAS CAUSED FIRES. *NOTE PLEASE REVIEW THE FOLLOWING WEBSITE HTTP://WWW.2CARPROS.COM/FORUM/8-VT49767.HTML?POSTDAYS=0&POSTORDER=ASC&START=140 PLEASE REVIEW THIS SAFETY DEFECT SOON! *TR
ABS LIGHT BRAKE LIGHT AND TRACTION CONTROL LIGHTS STARTED COMING ON OCCASIONALLY ABOUT 06/01/05. THE PROBLEM GOT WORSE AND HAPPENS EVERY TIME THE CAR WAS DRIVEN. THE ABS MODULE IS DEFECTIVE AND FORD NEEDS TO RECALL THIS PART AS THEY HAVE ON THE FORD ESCAPE. THE CONDITION CAN LEAD TO A FIRE. I HAVE PULLED THE FUSES SO I DON'T CATCH FIRE. PLEASE HOLD FORD ACCOUNTABLE AND FORCE THEM TO RECALL THIS PROBLEM! *TR
TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE ABS LIGHT ILLUMINATED INTERMITTENTLY. HE ALSO NOTICED THAT THE CRUISE CONTROL SWITCH DOES NOT ACTIVATE. HE HAS NOT TAKEN THE VEHICLE TO THE DEALER FOR INSPECTION. THE VEHICLE HAS NOT YET CAUGHT FIRE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 124,000 AND CURRENT MILEAGE IS 132,000. UPDATED 01/17/08 *BF
MY AUTOMOBILE KEEPS GETTING MULTIPLE EMERGENCY BRAKE AND ABS ERRORS. THE LIGHTS COME ON MULTIPLE TIMES DAILY. UPON RESEARCHING THIS PROBLEM IT APPEARS TO BE A WIDE SPREAD ISSUE WITH FORD WINDSTARS 2001-2003. THE ISSUE APPEARS TO BE A FAULTY BRAKE SYSTEM INCLUDING THE ABS SYSTEM. BRAKE FLUID LEAKS FROM A FAULTY SENSOR INTO ELECTRONIC CONNECTORS CAUSING THE POTENTIAL FOR FIRES. THERE ARE DOCUMENTED CASES WHERE THIS FAILURE HAS CAUSED FIRES. *NOTE PLEASE REVIEW THE FOLLOWING WEBSITE HTTP://WWW.2CARPROS.COM/FORUM/8-VT49767.HTML?POSTDAYS=0&POSTORDER=ASC&START=140 PLEASE REVIEW THIS SAFETY DEFECT SOON!! *TR
MY AUTOMOBILE KEEPS GETTING MULTIPLE EMERGENCY BRAKE AND ABS ERRORS. THE LIGHTS COME ON MULTIPLE TIMES DAILY. UPON RESEARCHING THIS PROBLEM IT APPEARS TO BE A WIDE SPREAD ISSUE WITH FORD WINDSTARS 2001-2003. THE ISSUE APPEARS TO BE A FAULTY BRAKE SYSTEM INCLUDING THE ABS SYSTEM. BRAKE FLUID LEAKS FROM A FAULTY SENSOR INTO ELECTRONIC CONNECTORS CAUSING THE POTENTIAL FOR FIRES. THERE ARE DOCUMENTED CASES WHERE THIS FAILURE HAS CAUSED FIRES. *NOTE PLEASE REVIEW THE FOLLOWING WEBSITE HTTP://WWW.2CARPROS.COM/FORUM/8-VT49767.HTML?POSTDAYS=0&POSTORDER=ASC&START=140 PLEASE REVIEW THIS SAFETY DEFECT SOON! *TR
WARNING LIGHTS FOR ABS, EMERGENCY BRAKE, TRAC OFF (TRACTION CONTROL). ERROR DISPLAY OD TRACTION CONTROL SYSTEM" SEVERAL ERROR IN DIAGNOSTICS ALL POINTING TO THE ABS SYSTEM THE TRACTION CONTROL WHEN THIS OCCURS IS DISABLED. THE LIGHTS LIGHT UP AFTER THE CAR WARMS UP IF COLD FROM 2-10 MINUTES, IF USED RECENTLY THE LIGHTS TURN ON ALMOST IMMEDIATELY. AFTER SEARCHING ON THE WEB, THIS PROBLEM HAS BEEN REPORTED AS A POTENTIAL FIRE HAZARD. *JB
ABS AND BRAKE LIGHT COME ON INTERMITTENTLY. HAVE HAD THIS PROBLEM FOR 2+ YEARS. NO ONE CAN TELL ME WHY. AS OF LATE, THE LIGHTS HAVE BEEN ON NEARLY CONSTANTLY. SUSPECT ABS CONTROL MODULE. *TR
TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. THE BRAKE WARNING INDICATOR LIGHT ILLUMINATED. THE DEALER STATED THAT THE CRUISE CONTROL DEACTIVATION SWITCH FOR THE MASTER CYLINDER WAS LEAKING. THE MANUFACTURER STATED THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE CURRENT AND FAILURE MILEAGES WERE 76,849. THE CONSUMER STATED THE DEFECT WAS THE CRUISE CONTROL CANCELING SWITCH ON BRAKE MASTER CYLINDER. REPLACED KIT BRAKE REPAIR WAS DONE 10/13/07. UPDATED 11/01/07 *TR
OUR CRUISE CONTROL WENT OUT ON OUR 2002 FORD WINDSTAR. WE TOOK IT TO THE LOCAL FORD SERVICE STATION AND THEY EXPLAINED THAT THE BRAKE FLUID WAS LEAKING ONTO THE CRUISE CONTROL. IT APPARENTLY IS A RECALL WITH SEVERAL FORD BRANDS BUT NOT WITH THE WINDSTAR YET. THE MECHANIC EXPLAINED THAT WE WERE LUCKY THE CRUISE CONTROL WENT OUT AND THAT IT DIDN'T START A FIRE! *JB
WHILE DRIVING TO WORK I NOTICED MY ODOMETER AND SPEEDOMETER QUIT WORKING AND THEN EVERY LIGHT POSSIBLE LIT UP, SO WHEN I GOT TO WORK MY HUSBAND TOLD ME TO SEE IF I COULD GET IT TO GRANDE TRUCK CENTER IN SAN ANTONIO. I LEFT IT AND LATER RECEIVED A CALL TELLING ME THE WIRING HARNESS HAD SHORTED OUT AND I WAS VERY LUCKY THAT MY VAN DID NOT BURN UP. I WAS TOLD MAYBE A VARMINT HAD CHEWED ON THE WIRES, BUT MY VAN IS ALWAYS PARKED IN THE GARAGE AT NIGHT.. I DECIDED TO DO SOME RESEARCH AFTER RECALLING AN INCIDENT NOT FAR FROM OUR HOME THAT INVOLVED SOME TYPE OF FORD SUV THAT CAUGHT FIRE IN THE GARAGE AND BURNED THE HOUSE DOWN. ALL THIS WAS DUE TO A FAULTY CRUISE CONTROL SWITCH THAT COST ABOUT 21.00. I FOUND THAT MILLIONS OF VEHICLES HAD BEEN RECALLED BY FORD BECAUSE OF THIS PROBLEM AND THE WINDSTAR WAS ON THE LIST OF HAVING THE SAME OR SIMILAR SWITCH, BUT WAS NOT RECALLED AND STILL HAS NOT BEEN RECALLED. I HAVE PUT A REQUEST IN WITH GRANDE TRUCK TO BE REIMBURSED, SINCE IT WAS A MANUFACTURER ERROR AND NOTHING I DID, BUT TO DATE I HAVE NOT HEARD FROM THEM. I EMAILED FORD TO ASK WHY MY VAN WAS NOT RECALLED AND RECEIVED AN ANSWER THAT ALL RECALLS ARE HANDLED BY THE NHTSA. YES, I DO HAVE THE ORIGINAL SWITCH THAT WAS REMOVED FROM THE VAN (LOOKS LIKE PART#F58A-9F924-AA 2063) IT WAS KIND OF HARD TO READ. THE INVOICE STATES REPLACE ABS MODULE & HYDRAULIC UNIT, REPLACE WIRE HARNESS & CRUISE CONTROL SWITCH, SERVICE BLEED, BLEED SYS. $2654.81. MY HUSBAND WAS ALLOWED TO SEE THE WIRING HARNESS THA
VEHICLE WAS OFF AND PARKED. SMOKE FROM UNDER VEHICLE. DISCONNECTED BATTERY TO STOP FIRE. FIRE AT THE CONNECTION OF THE ABS COMPUTER AT SITE OF TWO 40 AMP CIRCUIT CONNECTIONS CAUSED ABS SYSTEM TO STOP WORKING. ABS AND BRAKE LIGHT ARE ON ALL THE TIME, SPEEDOMETER STOPPED WORKING, ODOMETER STOPPED WORKING. I HAVE DETAILED PICTURES OF THE DAMAGED PART 2F1Z-2C219-BA CONNECTED AS PART OF 1F22-2C346-AC. CODE C1185 WAS PRESENT IN THE ABS COMPUTER PRIOR TO THE FIRE. *TR
TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING 45 MPH, THE ABS AND BRAKE LIGHTS ILLUMINATED FOR APPROXIMATELY FIVE MINUTES AND THEN BEGAN TO BLINK INTERMITTENTLY. THE CONTACT TURNED THE VEHICLE OFF AND THEN BACK ON, HOWEVER, THE LIGHTS CONTINUED TO BLINK. THE DEALER STATED THAT THERE WERE NO RECALLS FOR THIS FAILURE AND INFORMED HER THAT SHE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE CURRENT MILEAGE WAS 79,500 AND FAILURE MILEAGE WAS 77,950. UPDATED 11/01/07. *JB
WE HAVE A 2002 WINDSTAR VAN. WHILE IT WAS PARKED IN OUR GARAGE OVERNIGHT, THE ABS MOTOR SPONTANEOUSLY CAUGHT FIRE. THE VEHICLE WAS OFF AND PARKED. WITH THE LOCATION OF THE MOTOR SO CLOSE TO THE FUEL LINE, WE WERE SURPRISED THAT THE FUEL SYSTEM DID NOT IGNITE. *TR
TSB DATA FOR: 2002 FORD WINDSTAR BULLETIN NUMBER: 15682 SEQUENCE NUMBER: 636312 DATE: 20020301 COMPONENT NAME: 036400 SERVICE BRAKES, HYDRAULIC:ANTILOCK:ABS WARNING LIGHT MAKE: FORD MODEL: WINDSTAR YEAR: 2002 SUMMARY: EXHIBITING INTERMITTENT ANTI-SKID BRAKE SYSTEM AND / OR RED BRAKE LAMP ON AT TIMES WHILE DRIVING. *TT *JB
FORD WINDSTAR 2002. THE DOORS FREQUENTLY OPEN UP AGAIN AFTER I HAVE HIT THE AUTO DOOR CLOSE BUTTON AND IT TAKES SEVERAL TIMES TO GET IT TO LATCH. ONE DOOR WOULDN'T OPEN FOR 6 MONTHS, BUT NOW WILL OCCASIONALLY. THE MOST SERIOUS ISSUE IS THAT LATELY THE SENSOR HAS BEEN SAYING THAT THE DOOR IS CLOSED PROPERLY, HOWEVER IT HAS OPENED 6 TIMES NOW WHILE I AM DRIVING WITH MY KIDS IN THE CAR. I TOOK IT IN TO THE SHOP ONCE WHEN IT WAS MALFUNCTIONING BUT NOT OPENING WHILE I AM DRIVING, PAID $500 TO GET IT FIXED, AND IT STILL NEVER WORKED WELL. WHEN I TAKE IT BACK IN TO THE DEALER, THEY SAY THAT THERE IS NOTHING WRONG WITH IT. IT IS BACK IN THE SHOP NOW AND I BASICALLY HAD TO SAY THERE WAS GOING TO BE A LAWSUIT FILED IF ONE OF MY KIDS WAS HURT OR KILLED IF THE DOOR OPENED UP WHILE I WAS DRIVING AGAIN, TO GET THEM TO TAKE ANOTHER LOOK...THEY SAID THEY WOULD LOOK AT IT AND GET BACK TO ME WITH AN ESTIMATE TO GET IT FIXED!
THE ABS SYSTEM SHORTED OUT CAUSING THE HARNESS AND ALL THE CONNECTING WIRES TO MELT. I HAD NO WARNING THIS WAS GOING TO HAPPEN. MY VAN STARTED SMOKING, THE ODOMETER, SPEEDOMETER, AIR CONDITIONER NOTHING WAS WORKING. LUCKILY, I WAS ABOUT 1/8 MILE FROM MY HOUSE WHEN IT HAPPENED AND WAS ABLE TO PULL INTO MY DRIVEWAY AND SHUT THE VEHICLE OFF. THE VAN WAS IN THE SHOP FROM JUNE 14 TO AUGUST 28 BECAUSE A PART COULD NOT BE FOUND TO REPLACE THE ABS HARNESS. THE BILL FOR THE REPAIRS WAS OVER $1,000.00! *JB
2002 FORD WINDSTAR. CUSTOMER STATES THAT THE VEHICLE COLLAPSED IN THE FRONT END. SHE STATES HER OLD WINDSTAR DID THE SAME THING WHEN IT HAD A RECALL. THIS VEHICLE HAS NO RECALL. **NAR**KB THE CONSUMER STATED THE FRONT END OF THE VEHICLE JUST DROPPED DOWN TO IT'S TIRES ON ONE SIDE . THE DEALER INFORMED THE CONSUMER THAT THE FRONT COIL SPRING HAD BROKEN AND THEY ALSO FOUND AN EXPLODED STRUT BEARING. THE STRUT MOUNTS, BEARINGS, COIL SPRING AND STABILIZER BAR WERE ALL REPLACED. *TR
THE ABS, BRAKE, AND TRACTION LIGHTS COME ON INTERMITTENTLY. GARAGES HAVE CHECKED IT AND FIND NO CAUSE FOR THIS. IT IS BECOMING MORE FREQUENT AND NOW OCCURS DAILY. *TR
MY ABS LIGHT ILLUMINATES AT TIME. THE PROBLEM STARTED ON THE WAY HOME FROM BUYING THE VEHICLE. IT HAS NEVER BEEN FIXED. I WAS TOLD IT WAS A COMMON PROBLEM. SOMETHING WITH THE ELECTRICAL PART OF THE VEHICLE. SOMETIMES I CAN CUT THE CAR OFF AND TURN IT BACK ON FOR THE LIGHT TO GO OFF. OTHER TIMES IT STAYS ON FOR DAYS AT A TIME. *JB
TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING 10 MPH, THE TRACTION CONTROL LIGHT ILLUMINATED AND SOUNDED A WARNING. THE TRAC OFF, ABS, AND BRAKE LIGHTS ALSO ILLUMINATED. CURRENTLY, THE LIGHTS ILLUMINATE WHENEVER THE VEHICLE IS STARTED AND REMAIN LIT THE ENTIRE TIME WHILE DRIVING. THE DEALER STATED THAT THERE ARE TSBS FOR THESE FAILURES. THE CURRENT MILEAGE WAS 59,835 AND FAILURE MILEAGE WAS 57,510.
TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. HE NOTICED SMOKE COMING FROM THE VEHICLE WHILE PARKED. THE FAILURE OCCURRED A FEW MINUTES AFTER 400 MILE TRIP. THE CONTACT FELT THAT THE ABS BRAKE MODULE HARNESS CAUSED THE FAILURE AND HE DISCONNECTED THE BATTERY AND ABS FUSES. AS OF AUGUST 10, 2007, THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 131,000. UPDATED 08/29/07.*JB
TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT BOTH THE YELLOW ABS AND THE RED BRAKE LIGHT ILLUMINATE INTERMITTENTLY. HE STATED THAT THE LIGHTS WOULD STAY OFF FOR APPROXIMATELY 2-3 DAYS AND THEN ILLUMINATE AGAIN. THE CONTACT STATED THAT THE FAILURE WAS CAUSED BY A CIRCUIT FAILURE IN THE ABS UNIT IN THE COMPUTER PROGRAMMING. THE MANUFACTURER STATED THAT THERE WAS NO RECALL OR SERVICE BULLETIN AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 56,000. UPDATED 06/05/08 *BF THE CONSUMER STATED FLUID WAS LEAKING FROM THE CRUISE CONTROL SWITCH ONTO THE MASTER CYLINDER. UPDATED 06/05/08
TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING BETWEEN 60-70 MPH UNDER ANY CONDITIONS, THE VEHICLE VIBRATES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE RIMS WERE WARPED. THE CAUSE OF FAILURE WAS DISCOVERED WHEN THE DEALER CHANGED THE TIRES. THE UNBALANCED ROTATION CAUSED THE VEHICLE TO VIBRATE. THE CURRENT AND FAILURE MILEAGES WERE 63,000.
MY 2002 FORD WINDSTAR HAS HAD A COMBO OF PROBLEMS. THE FIRST IS THAT THE CAR WILL CHIME THE "OPEN DOOR" SOUND, AND THEN UNLOCK OR LOCK THE DOORS AUTOMATICALLY, WHILE THE DOORS ARE UNLOCKING OR LOCKING THE OVER HEAD DOME LIGHTS FLICKER ON OR OFF, WHICH MAKES A PROBLEM SEEING DURING NIGHT TIME DRIVING. AS THESE ISSUES ARE GOING ON THE POWER SLIDING REAR DOORS TRY TO OPEN, AGAIN THE OPEN DOOR SIGN LIGHTS UP ON THE DASH, THE DOORS UNLOCK, AND THE SLIDING DOORS TRY TO OPEN. THEY GRIND AS THEY ARE BEING FORCED TO OPEN, AS THEY ARE GRINDING, MY REARVIEW MIRROR LIGHT INDICATORS WILL FLASH THAT THE DOORS ARE BOTH OPEN. I HAVE TO PULL OVER FORCEFULLY OPEN THE DOORS AND MANUALLY CLOSE THEM. I HAVE HAD TO MOVE MY DAUGHTERS CAR SEAT TO THE THIRD ROW, BECAUSE OF THE FEAR SHE HAS OF FALLING OUT. THE MOST THEY HAVE EVER OPENED IS ENOUGH TO LET A BREEZE IN, BUT TRAVELING ON A FREEWAY AT 75 MPH, THAT IS A LITTLE TOO MUCH!!
TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE PASSENGER SIDE POWER WINDOWS AND DOORS AUTOMATICALLY LOCK AND UNLOCK ON A DAILY BASIS. HE IS UNABLE TO LOCK OR UNLOCK THEM MANUALLY. THE CONTACT HAS BEEN TO THE DEALER FOUR DIFFERENT TIMES REGARDING THE ELECTRICAL SENSOR FAILURES. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 105,254 AND FAILURE MILEAGE WAS 34,000.
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE FAILURE MILEAGE WAS 79000 ,AND THE CURRENT MILEAGE WAS 84000. THE DASHBOARD BRAKE WARNING LIGHT WAS CONSTANTLY TURNED ON. BRAKE FLUID WAS PUT INTO THE VEHICLE. HOWEVER THE WARNING LIGHT REMAINED ON, AND THE VEHICLE STILL NEEDED MORE BRAKE FLUID. THE VEHICLE HAS HAD NO FAILURE STOPPING. THE DASHBOARD LIGHTS TURNED OFF, BUT THE POWER WINDOWS AND DOORS MALFUNCTIONED. THE MECHANIC STATED THAT THE ELECTRICAL PROBLEMS WERE THE RESULT OF THE DEFECTIVE CRUISE CONTROL. THE MECHANIC DISCONNECTED THE CRUISE CONTROL. *AK
TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING OUT OF A PARKING LOT, THE CONTACT SMELLED BURNING RUBBER OR PLASTIC. THE CONTACT OPENED THE HOOD OF THE VEHICLE AND IT WAS ON FIRE. THE CURRENT AND FAILURE MILEAGE WERE 95,000. THE CONTACT CAN PROVIDE A COPY OF THE POLICE REPORT. THERE WERE NO INJURIES.
1. DRIVING IN GOOD CONDITIONS, ON HIGHWAY 25 GOING NORTH, 2 MILES NORTH OF HIGHWAY 5. SATURDAY THE MARCH 31, 2007 AT 2:00 PM. 2. SUSPENSION SPRING FAILURE, FRONT DRIVER'S SIDE WITH BUSTED TIRE. 3. PARTS REPLACED AND REPAIRS MADE AT MY COST.*AK
I HAD AN ACCIDENT IN MY 2002 FORD WINDSTAR IN WHICH I HIT AN EMBANKMENT, A DEER AND A TREE HEAD ON AT 35 MILES PER HOUR. THE CAR WAS TOTALED, THE ENGINE WAS PUSHED IN TO THE DASHBOARD. I HAVE TRIED SEVERAL AVENUES INCLUDING FORD TO FIND OUT WHY THE AIRBAGS NEVER DEPLOYED. WHAT DID THE BLACK BOX RECORD? AS TO THE EVENTS OF THE ACCIDENT. *JB
I HAVE A 2002 FORD WINDSTAR MINIVAN. THIS MORNING THE REAR WINDSHIELD BROKE COMPLETLY. THERE WAS NO IMPACT OF ANY KIND TO CAUSE THIS FAILURE. NO ONE WAS INJURED, AND MY INSURANCE WILL COVER ALL BUT $100.00 FOR THE REPLACEMENT.*AK
I''M REPORTING THIS AS A FIRE HAZARD. THE VEHICLE WAS IN THE DRIVEWAY AND BEGAN TO SMOKE. THE VEHICLE IS IN GOOD REPAIR, NOT NEGLECTED OR ABUSED. I LOCATED THE SOURCE IT WAS THE ABS MODULE AND DISCONNECTED THE BATTERY UNTIL I COULD MAKE ARRANGEMENTS WITH THE DEALER. I DROVE THE VEHICLE TO THE DEALERSHIP. THE ABS MODULE HAD FAILED AND BURNED THE WIRING HARNESS. THERE WERE NO WARNING LAMPS OR FUSES BURNED. I QUESTIONED WHY THERE WAS NO WARNING AND SHOULDN''T THERE BEEN SAFEGUARDS IN PLACE TO PREVENT SUCH DAMAGE. I ASKED IF THERE WERE OTHER CASES OF THE SAME OCCURRENCE AND THE DEALER DIDN''T KNOW. I ASKED IF THERE WAS SOMEONE ELSE I COULD CONTACT AND THEY TOLD ME I COULD CALL FORD CUSTOMER CARE. THE DEALER INFORMED ME THAT THE DEALERSHIP AND FORD MOTOR COMPANY ARE NOT RESPONSIBLE FOR THE DAMAGE CAUSED TO THE VEHICLE SINCE THE WARRANTY EXPIRED AND THAT FURTHER DAMAGE OR FIRE WOULD RESULT IF NOT REPAIRED. A COPY OF THE INVOICE FOR REPAIRS IS AVAILABLE UPON REQUEST. PARTS REPLACED: 1L1Z9F924AA - KIT- BRAKE REPAIR 2F2Z2C219BA- CONTROL 1F2Z2B373AA - VALVE ASY-MOTULATOR 1F2Z14290CA - WIRING ASY THE DEALER HAS THE OLD PARTS I CALL AND ASKED THEM TO HOLD THEM FOR INVESTIGATION. PLEASE INVESTIGATE MY COMPLAINT AND CONTACT ME IF YOU HAVE ANY QUESTIONS. I''M ALSO REQUESTING ASSISTANCE FOR LITIGATION IF POSSIBLE TO RECOVER THE COST OF THE WIRING ASSEMBLY PART #1F3Z14290CA.
DRIVER SIDE SEAT BELT COMES UNDONE BY ITSELF. *JB
REAR SLIDING PASSENGER DOORS FAIL TO CLOSE WHEN USING AUTO CLOSE FEATURE. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP AND EACH TIME THE DOORS ARE SERVICED. SHORTLY AFTER BEING SERVICED THE DOOR STOP LATCHING CLOSED AGAIN. THE DOOR SLIDE HARDER ON THE VEHICLE EQUIPPED WITH THE AUTO CLOSE FEATURE SO SOME OPERATORS WILL USE THE AUTO FEATURE AND THEN LATCH THE DOOR BY MANUALLY PUSHING ON IT. MISCOMMUNICATION HAS LEAD TO DRIVING WITH THE DOOR NOT LATCHED. WHEN DRIVING WITH DOOR UNLATCHED THE POWER LOCKS, AND INTERIOR LIGHTS MAY CYCLE ON AND OFF CAUSING A DISTRACTION TO THE DRIVER AND INCREASE RISK OF ACCIDENT. *NM
I PURCHASED A 2002 FORD WINDSTAR IN 2005. IN OCTOBER I TOOK IT IN FOR INSPECTION AND NEEDED TO HAVE ALL FOUR TIRES (ONE OF WHICH HAD BEEN REPLACED 6 MONTHS BEFORE), THE WINDSHIELD WIPERS, A BREAK LIGHT BULB AND FRONT BRAKES REPLACED...NEEDLESS TO SAY IT FAILED AND I MADE AN APPOINTMENT TO BRING IT BACK IN (AFTER SAVING TO HAVE IT FIXED)! I RETURNED TO THE DEALERSHIP IN NOVEMBER. I WAS THEN TOLD THAT THERE WAS A LEAK IN THE TRANSMISSION WHICH WOULD NEED TO BE REPAIRED. THE COST, AS QUOTED BY THE SERVICE REP, WOULD BE ABOUT $1,500!!! I HAD JUST SPENT OVER $700 FOR THE OTHER REPAIRS! I HAVE ONLY HAD THIS VEHICLE FOR A LITTLE OVER A YEAR! I HAVE SEARCHED SEVERAL WEBSITES AND HAVE FOUND THAT THE TRANSMISSION IS A FREQUENT PROBLEM WITH WINDSTAR OWNERS (OF VARIOUS YEARS 1995-2002), SOME OF WHICH WHO HAVE BEEN FORCED TO HAVE THE TRANSMISSION FIXED MULTIPLE TIMES. THIS IS AN OUTRAGE! FORD NEEDS TO BE HELD ACCOUNTABLE FOR THIS PROBLEM! I CANNOT CONTINUE TO SINK COUNTLESS DOLLARS INTO THIS VEHICLE AND I CANNOT TRADE IT UNTIL THE PROBLEMS ARE CORRECTED. THIS PRESENTS A SERIOUS ISSUE FOR THE SOMEONE LIKE ME, IN THE WORKING MIDDLE-CLASS. I WILL SOON NEED TO PICK UP A SECOND JOB JUST TO TAKE CARE OF REPAIRS! THIS IS CRAZY!! PLEASE HOLD FORD MOTOR COMPANY ACCOUNTABLE FOR SUCH TERRIBLE PRODUCTION...ESPECIALLY ON A ISSUE THEY HAVE BEEN MADE AWARE OF (TRANSMISSION) FOR YEARS! THANK YOU. *NM
BLOWOUT ON HIGHWAY ON (GOODYEAR VIVA TOURING )PURCHASED AT WALMART WASHINGTON MISSOURI. INCURRED $377.00 BILL, NEW TIRE AND TOWING BILL. NEITHER GOODYEAR OR WAL MART WILL TAKE RESPONSIBILITY. WIFE AND DAUGHTER IN VEHICLE THANK GOD NOBODY WAS HURT. BLOWOUT IN 2002 FORD WINDSTAR, LESS THAN 15,000 ON TIRE. THANK YOU *JB
DT*: THE CONTACT STATED WHILE BRAKING FROM 10 MPH UNDER NORMAL CONDITIONS, THE VEHICLE SURGED FORWARD, ALMOST GOING OVER A CURB. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS ALSO NOTIFIED. THERE WAS A SQUEAKING NOISE WHEN THE SLIDING DOOR WAS CLOSED. THE CONSUMER COMPLAINED OF THE TRANSMISSION SLIPPING, THE DEALER REPROGRAMMED THE PCM AND RE-FILLED THE TRANSMISSION FLUID. THE SHIFTER WAS RE-ADJUSTED. THE VEHICLE PULLED TO THE RIGHT OCCASIONALLY, THE SPEEDOMETER WAS INACCURATE. THE HEADLIGHTS WOULD GO DIM AT TIMES. UPDATED 01/09/07.*JB
DT*: THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED AND A GROWLING NOISE WAS HEARD WHILE DRIVING 40 MPH. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER. COMPUTER DIAGNOSTICS WERE PERFORMED AND THE CODE PO174 CAME UP IDENTIFYING A VACUUM LEAK. THE ITEMS RECOMMENDED FOR REPLACEMENT WERE THE INTAKE MANIFOLD GASKET AND ASSOCIATED PARTS, OUTER TIE ROD END AND FRONT AXLE SEALS, TRANSMISSION PAN GASKET AND FILTER. THE INSURER SENT AN INVESTIGATOR, WHO VERIFIED THE SERVICE RECOMMENDATIONS. THE MANUFACTURER WAS NOT NOTIFIED. UPDATED 12/5/2006 - *NM
MY HUSBAND, MY 7 MONTH OLD BABY AND I WERE DRIVING ON OUR WAY TO LUNCH AT ABOUT 30 MPH WHEN WE NOTICED SMOKE COMING OUT OF THE HOOD OF OUR 2002 FORD WINDSTAR. IMMEDIATELY SMOKE FILLED UP OUR CABIN THROUGH THE VENTS. MY HUSBAND PULLED OVER TO THE SIDE OF THE ROAD, AND I QUICKLY GOT MY BABY OUT OF THE VAN. MY HUSBAND OPENED THE HOOD AND SAW FLAMES AND WE ALL RAN AWAY FROM THE CAR. MY HUSBAND RAN TO A NEARBY BUSINESS THAT LUCKILY HAD A FIRE EXTINGUISHER. MY HUSBAND WAS ABLE TO PUT THE FIRE OUT IN TIME BEFORE WHO KNOWS WHAT COULD HAVE HAPPENED. MY HUSBAND TOOK THE CAR TO AN AUTO SHOP THAT HAPPENED TO BE VERY CLOSE TO WHERE THE INCIDENT HAPPENED. AFTER HAVING TO LET THE CAR COOL DOWN AND THE TERRIBLE SMELL GO AWAY THE MECHANICS LOOKED AT THE CAR AND TOLD US RIGHT AWAY THAT THEY KNEW IT WAS THE SAME CRUISE CONTROL SWITCH THAT HAS BEEN RECALLED ON FORD TRUCKS. HE ADVISED US TO TAKE THE VAN TO FORD AND HAVE THEM FIX IT WITHOUT ANY CHARGE BECAUSE THAT WAS A PROBLEM THAT SHOULD HAVE BEEN RECALLED IN THE WINDSTAR AS WELL. MY HUSBAND TOOK THE VAN TO THE LOCAL FORD SHOP AND THEY DID AGREE THAT THE PROBLEM WAS THE CRUISE CONTROL SWITCH. THEY "UPGRADED" THE PART AND THEN TRIED TO CHARGE US ALMOST $400 FOR THE JOB. NOT UNTIL AFTER I COMPLAINED TO THE MANAGER DID THEY WAIVE THE FEE, BUT TOLD ME IT WAS BECAUSE "I WAS A LOCAL CUSTOMER" (I HAVE NEVER BOUGHT ANYTHING FROM THEIR DEALERSHIP) THEY WAIVED THE FEE BECAUSE THEY KNEW THIS WAS A PROBLEM OF FORDS. *JB
OUR 2002 WINDSTAR HAS HAD NUMEROUS ISSUES. FROM CLUNKING FRONT SUSPENSION; RATTLING SLIDING DOORS; INTERIOR LIGHTS AND LOCKS THAT WOULD COME ON AND OFF BY THEMSELVES. HOWEVER, THERE ARE TWO UNRESOLVED ISSUES AND IT'S BEEN TO DEALERS NUMEROUS TIMES, AND EACH TIME, THEY JUST BLOW ME OFF. THE TRANSMISSION SHUDDERS BETWEEN THE FIRST AND SECOND SHIFT, AND DOES A "TWO-STEP" SHIFT. WHEN IT FINALLY DOES THE SECOND HALF OF THE TWO-STEP AND ENGAGES, THERE IS AN AUDIBLE COOKOO, JUST LIKE A COOKOO CLOCK. THE OTHER INFURIATING PROBLEM AND POSSIBLE DANGER IS THE BRAKE PEDAL. IT SQUEAKS LIKE AN OLD MATTRESS AND ALSO STICKS TO THE FLOOR IF YOU HAVE TO BRAKE WHILE YOU ARE DRIVING AT FREEWAY SPEEDS. YOU HAVE TO USE THE TIP OF YOUR SHOE TO PULL THE PEDAL BACK UP. VISIT AFTER VISIT AFTER VISIT TO 3 DIFFERENT DEALERS AND THEY ALWAYS CLAIM THERE IS NOTHING WRONG. THEY WERE PLAYING "BEAT THE CLOCK" WITH THE WARRANTY AND NOW THAT'S GONE, AND THEY ARE STILL DOING IT WITH THE EXTENDED WARRANTY. INFURIATING. NOBODY CARES AND NOBODY WILL HELP. *NM
2002 FORD WINDSTAR HOOD UNLATCHED AND THE HOOD HIT THE WINDSHIELD. *KB *JB THE HOOD BROKE THE WINDSHIELD. *NM
DT*: THE CONTACT STATED THE CRUISE CONTROL DID NOT DEACTIVATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKE PEDAL NEEDED TO BE SLAMMED DOWN TO DEACTIVATE THE CRUISE CONTROL . THERE WERE NO LIGHTS ILLUMINATED ON THE DASHBOARD. THE DEALERSHIP WAS CONTACTED. THE REAR BRAKE LIGHTS, TAILLIGHTS AND TURN SIGNALS DID NOT FUNCTION. THE CONTACT WAS UNAWARE WHEN THE LIGHTS STOPPED FUNCTIONING. THE POWER DOOR LOCKS WILL NOT WORK. THE CONTACT EXPRESSED ALL OF THE LOCKS FAILED AT THE SAME TIME. THE DRIVER'S SIDE POWER LOCK WAS THE ONLY LOCK THAT WORKED PROPERLY. THE DEALERSHIP WAS NOT CONTACTED ABOUT OTHER PROBLEMS. UPDATED 9/15/2006 - A BAD REM MODULE WAS SAID TO BE THE CAUSE OF ALL THE FAILURES. *NM
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Ford Windstar → · Every Windstar year → · How the figures are calculated →