Page 22 of 28 · complaints 1,051–1,100 of 1,353

2002 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Electrical System
Filed May 20, 2009105,000 milesCT

MY 2002 FORD WINDSTAR INSTRUMENT CLUSTER HAS ILLUMINATED THE RED BRAKELIGHT YELLOW ABS LIGHTS AND THE TRAC OFF SYMBOL SPORADICALLY SINCE LAST SUMMER THIS IS CONSISTENT WITH INFORMATION I FOUND IN A CURRENT NHTSA INVESTIGATION. I HAVE ALSO READ ABOUT OTHER WINDSTAR OWNERS WITH SIMILAR ISSUES. SADLY, THEY HAVE HAD DISASTROUS OUTCOMES (VEHICLE FIRES AND STRUCTURE FIRES). THERE IS NO SIGN OF BRAKE FLUID BELOW BRAKE FLUID RESERVOIR. LIGHTS COME ON AND DO NOT ALWAYS REAPPEAR RIGHT AWAY WHEN THE ENGINE IS TURNED BACK ON. SEEMS TO BE LINKED WITH EXTERIOR TEMPERATURE - ON DAYS THAT ARE WARM, THE LIGHTS ILLUMINATE MORE FREQUENTLY. ON DAYS THAT ARE COLD, THEY ARE LESS LIKELY TO BE ILLUMINATED. DID NOT HAPPEN AT ALL DURING THIS PAST WINTER. AS I STATED, THIS HAS BEEN GOING ON FOR QUITE SOME TIME (ALMOST A YEAR) FIRST NOTICED IT LAST SUMMER (2008) WITH 105,000 MILES ON THE VEHICLE. CURRENTLY 135,000 MILES ON ODOMETER. I HAVE NOT PARKED THE VEHICLE IN THE GARAGE SINCE LAST SUMMER FEARING A THE POSSIBILITY OF A FIRE. *TR

Electrical SystemFire
Filed May 19, 2009104,000 milesCA

2002 FORD WINDSTAR: THE BRAKE PRESSURE DIFFERENTIAL DEACTIVATION SWITCH (2B264) LOCATED UNDER THE MASTER CYLINDER (BEHIND THE AIR FILTER) OVER TIME DEVELOPED A LEAK THAT LEAD TO A FIRE. THE LEAKY SWITCH AT WORST CAUSES A FIRE AT THE POINT WHERE IT CONNECTS TO THE ABS ECM MODULE. THE CAR WAS OFF. I WAS STANDING NEARBY WHEN A BIG POP AND A GREAT DEAL OF SMOKE STARTED COMING OUT FROM UNDER THE CAR. WHEN I LOOKED UNDER THE CAR, THERE WAS A SMALL FIRE. I USED A FIRE EXTINGUISHER TO PUT THE FIRE OUT. *TR

Electrical System
Filed May 19, 2009108,000 milesIL

MY WIFE WAS DRIVING OUR 2002 FORD WINDSTAR AND NOTICED SMOKE COMING FROM UNDER THE HOOD AND IT SMELLED ELECTRICAL. MY 19 YEAR OLD SON NOTICED THE SMOKE COMING FROM THE WIRES UNDER THE MASTER CYLINDER. THEY CALLED ME AND I SUGGESTED REMOVING THE WIRES FROM THE BRAKE PRESSURE SWITCH. HE DID BUT THEY WERE EXTREMELY HOT. I DID SOME ONLINE RESEARCH TO FIND A PROBLEM WITH WINDSTAR PRESSURE SWITCHES AND WIRING CATCHING FIRE. I AM GLAD A FIRE DIDN'T START, BUT IT COULD HAVE. I WOULD LIKE TO SEE FORD INCLUDE 2002 WINDSTARS IN THEIR RECALL. *TR

Electrical System
Filed May 18, 2009OH

ABS LIGHT ON, BRAKE LIGHT ON, CHECK ENGINE LIGHT ON, NO SPEEDOMETER THERE IS --------, NO SPEEDOMETER, NO A/C, NO CRUISE CONTROL. *TR

Vehicle Speed Control
Filed May 18, 200996,900 milesAZ

THE BRAKE PRESSURE CRUISE DEACTIVATION SWITCH ON MY 2002 WINDSTAR HAS LEAKED BRAKE FLUID DOWN ONTO THE WIRING BELOW THE BRAKE MASTER CYLINDER. I HAVE PURCHASED THE REPLACEMENT SWITCH FROM MY NEAREST FORD DEALER. BUT NOW MY CRUISE CONTROL DOES NOT WORK, AND THE HORN DOES NOT WORK, AND THE ABS AND BRAKE WARNING LIGHTS COME ON INTERMITTENTLY. *TR

Structure › Frame and Members
Filed May 17, 2009125,000 milesPA

MY 2002 FORD WINDSTAR HAS A CRACKED REAR AXLE! MY FIANCE NOTICED IT "FISHTAILING" ALOT AND A NOISE FROM THE REAR OF THE VAN. I CHECKED RIGHT AWAY AND SAW THE TIRE LEANING IN ON THE PASSENGER SIDE. UPON LOOKING UNDERNEATH I SAW THE AXLE CRACKED ALMOST COMPLETELY IN TWO! SEARCHED THE INTERNET AND GOT HUNDREDS OF HITS ON WINDSTARS WITH THE SAME PROBLEM!! *TR

Vehicle Speed Control
Filed May 14, 200977,000 milesNY

PURCHASED A USED 2002 FORD WINDSTAR VEHICLE AT DEALERSHIP IN DECEMBER 2008--CRUISE CONTROL WAS WORKING FINE AT TIME OF PURCHASE--AROUND MARCH 2009 CRUISE CONTROL FAILED TO WORK. THIS MAY NOT BE RELATED BUT THE SPEEDOMETER WOULD BECOME STUCK AT SPEED SET AFTER DEPRESSING BRAKE AND SLOWING DOWN- CRUISE CONTROL WILL NOT ACTIVATE ANY LONGER. *TR

Service Brakes, Hydraulic
Filed May 13, 200990,000 milesPA

BOTH THE BRAKE WARNING LIGHT AND ABS WARNING LIGHT COME ON INTERMITTENTLY IN OUR 2002 FORD WINDSTAR. THIS TYPICALLY OCCURS DURING WARMER WEATHER OR WHEN THE VEHICLE HAS BEEN DRIVEN FOR A FEW HOURS OR MORE. *TR

Service Brakes, Hydraulic
Filed May 12, 2009129,000 milesMI

2002 FORD WINDSTAR BRAKE PRESSURE DEACTIVATION SWITCH FAILURE. CAUSED FUSE #10 TO BLOW DUE TO LEAKING BRAKE FLUID. MADE ODOMETER, SPEEDOMETER, CRUISE CONTROL, A/C NOT WORK. DISCONNECT ABS - WOULD RATHER CHANCE SLIPPING ON ICE THAN FIRE. *TR

Service Brakes, Hydraulic
Filed May 9, 200990,000 milesNM

VEHICLE BECAME HAVING INTERMITTENT ABS LIGHT AND BRAKE LIGHT ACTIVATION WHILE DRIVING. THIS BEGAN IN 2007. I HAD IT CHECKED AND THE DEALER ADVISED IT WAS A CONTROL MODULE PROBLEM NOT COVERED UNDER WARRANTY. I CHECKED ON LINE TO GET A BETTER STORY, WHICH APPEARS TO HAVE BEEN REPORTED MANY TIMES. OVER THE PAST 2 MONTHS MARCH/APRIL 2009 THE PROBLEM APPEARED TO BECOME WORST. FINALLY CRUISE CONTROL BECAME INTERMITTENT AND THEN QUIT. I CHECKED BRAKE PRESSURE SWITCH FOUND FLUID IN AND AROUND THE SWITCH WHICH IS ONE OF THE REPORTED PROBLEMS WITH THE WINDSTAR. THE ABS SYSTEM AND CRUISE CONTROL ARE CURRENTLY INOP. THERE ARE NO BLOWN FUSES. *TR

Electrical System
Filed May 9, 2009102,000 milesTX

STARTED MY 2002 FORD WINDSTAR AND ABS/BRAKE LIGHT/CRUISE CONTROL/ LIGHTS WILL NOT GO OUT AND SPEEDOMETER DOES NOT WORK. FORD DEALER WANTS A POSSIBLE 300.00 TO FIX IT ALSO THEIR IS NOT AIR/CONDITIONING, BLOWS HOT AIR. AFRAID TO DRIVE CAR. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/ModuleFire
Filed May 7, 200935,000 milesNJ

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING 55 MPH, THE ABS LIGHT ILLUMINATED AND SMOKE APPEARED UNDERNEATH THE VEHICLE. THE CONTACT ASSUMED THAT THE ELECTRICAL UNIT WAS AT FAULT. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WOULD HAVE TO BE REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE HAS OCCURRED APPROXIMATELY FIVE TIMES. THE CONTACT HAS DECIDED NOT TO REPAIR THE VEHICLE AT THIS TIME. THE DEALER STATED THAT THE ABS CONTROL MODULE NEEDS TO BE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 35,000.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed May 1, 200986,560 milesMN

EXPERIENCING INTERMITTENT ABS AND BRAKE WARNING LIGHT. FORD DEALER PULLED COMPUTER CODE AND GOT C1185 AND NUMEROUS OTHER CODES. THE DIAGNOSES WAS THAT THE PROBLEM WAS MOST LIKELY THE ABS CONTROL MODULE. THEY WOULD NOT GUARANTEE THAT REPLACEMENT WOULD FIX PROBLEM SO FOR THE $700.00 THEY WANTED DECIDED TO INVESTIGATE PROBLEM MYSELF. GLAD I DID . IT SEEMS AS IF THIS IS A VERY COMMON PROBLEM ON THE 2002 FORD WINDSTAR AND HAS THE POTENTIAL TO BE A FIRE HAZARD. I AM ACTUALLY VERY SURPRISED THAT FORD WOULD NOT ISSUE A RECALL OR AT LEAST OFFER THEIR CUSTOMERS A SUBSIDIZED PRICE TO REPLACE THIS DEFECTIVE ABS MODULE ($700.00 SEEMS VERY HIGH FOR A SMALL ELECTRICAL COMPONENT) NOT ONLY BECAUSE OF THE FIRE HAZARD ISSUE BUT BECAUSE THIS HAS TO DO WITH THE BRAKE SYSTEM WHICH IS CERTAINLY A SAFETY ISSUE. *TR

Electrical System › Instrument Cluster/Panel
Filed Apr 21, 200998,662 milesNM

NORMAL DRIVING OF VAN AND BOTH BRAKE AND ABS LIGHT CAME ON, THEN THE SPEEDOMETER AND ODOMETER WENT OUT, TOOK IT TO GET REPAIRED, REPAIR SHOP SAID THAT THE MASTER CYD., CRUISE CONTROL SENSOR AND P-TAIL NEEDED TO BE REPLACED AND THAT FLUID WAS LEAKING EVERYWHERE! ! OLD PARTS KEPT! ! *TR

Steering › Rack and Pinion
Filed Apr 17, 2009NH

RACK AND PINION STEERING SPLIT, INTAKE MANIFOLD HAD TO BE REPLACED, TIRE ROD FIXED, UPPER PLENUM REPLACED, ABS AND BRAKE LIGHT COMES ON, LEAKS COOLANT, ETC. ETC. ETC. *TR

Service Brakes, Electric
Filed Apr 5, 200967,400 milesIN

I HAVE REPORTED THIS BEFORE, BUT THE PROBLEM WENT AWAY THIS PAST WINTER AND HAS NOW RETURNED WHEN THE OUTSIDE TEMPERATURE STARTED TO RISE. INTERMITTENTLY BOTH THE BRAKE LIGHT AND ABS LIGHT ON MY 2002 FORD WINDSTAR WILL COME ON WHILE I'M DRIVING. IF I SHUT THE VAN OFF AND THEN TURN IT BACK ON THE PROBLEMS GOES AWAY, SOMETIMES FOR THAT DAY, SOMETIMES FOR A WEEK OR MORE. I HAVE TAKEN IT TO THE FORD DEALERSHIP MULTIPLE TIMES BUT THEY COULD NEVER FIND THE PROBLEM AND ITS NO LONGER COVERED BY WARRANTY, SO I'VE GOTTEN TIRED OF TAKING IT TO THEM AND HAVE THEM TELL ME THAT THEY CAN'T FIND THE PROBLEM. *TR

Service Brakes, Hydraulic
Filed Mar 28, 200964,300 milesTN

ABS AND BRAKE LIGHT COME ON INTERMITTENTLY. FROM INFORMATION FOUND ONLINE A COMMON PROBLEM WITH THIS MODEL AND HAS LEAD TO SOME FIRES. HAVE NOT TAKEN TO DEALERSHIP YET. *TR

Exterior Lighting
Filed Mar 27, 2009104,000 milesAR

THE BRAKE LIGHTS ON MY 2002 FORD WINDSTAR VAN WILL TURN ON BY THEMSELVES AT NIGHT, OR WILL STAY ILLUMINATED CONSTANTLY DURING DRIVING. WHEN I ARRIVE AT MY DESTINATION AND WITH THE IGNITION TURNED OFF I HAVE TO PUMP MY BRAKE PEDAL UNTIL THE BRAKE LIGHTS GO OFF. THERE IS FREQUENTLY A BURNT ELECTRICAL SMELL WHEN THIS PROBLEM OCCURS. I AM DELIVERING MY FORD WINDSTAR VAN TO THE LOCAL FORD DEALERSHIP FOR REPAIRS, BUT FOUND SEVERAL ONLINE WEBSITES AND FORUMS OF WINDSTAR OWNERS WITH THE EXACT SAME PROBLEM. I AM CONCERNED FOR THE SAFETY OF MYSELF, MY FAMILY, AND OTHER DRIVES WHILE OPERATING THIS VEHICLE. I AM ON MY 3RD BRAND-NEW BATTERY FOR THIS VAN DUE TO THE BRAKE LIGHT PROBLEM. FROM RESEARCH I THINK THIS IS A DESIGN DEFECT RATHER THAN WEAR AND TEAR ON MY VEHICLE. THANK YOU FOR YOUR TIME AND CONSIDERATION. *TR

Service Brakes, Hydraulic
Filed Mar 21, 2009100,000 milesCA

BRAKE AND ABS DASH LIGHTS STAY ON MOST OF THE TIME WHEN CAN IS ON. *TR

Service Brakes, Hydraulic
Filed Mar 19, 2009WA

WHILE DRIVING ON THE HIGHWAY DURING A PCS MILITARY MOVE, THE ABS LIGHT AND BRAKE WARNING LIGHT CAME ON. THIS INCIDENCE OCCURRED IN JUNE OF 2007. I TOOK IT BY AN AUTOMOTIVE REPAIR SHOP, AND I WAS TOLD THAT THE BRAKES PROBABLY HEATED UP, AND IT WOULD GO OFF AT THE END OUR TRIP. AS OF THE SUMMER OF 2008, THE ABS WARNING LIGHT AND BRAKE WARNING LIGHT STARTED COMING ON AGAIN. I TOOK IT TO AN AUTOMOTIVE REPAIR SHOP AND WAS GIVEN THE CODES C1185 AND D1262. THE WARNING LIGHT HAS SINCE THEN COME ON AND OFF. IN OCTOBER OF 2008, WHILE I WAS ON THE HIGHWAY, THE CRUISE CONTROL LIGHT WAS FLASHING, THE RPM METER, SPEEDOMETER, AND FUEL METER SHUT DOWN AND COMPLETELY FAILED ON ME. I WAS STILL ABLE TO DRIVE, AND THE NEXT DAY I TOOK IT TO AN AUTOMOTIVE REPAIR SHOP AT WHICH THEY PERFORMED A DIAGNOSTICS TEST AND HAD TO REPLACE THE BRAKE PRESSURE SWITCH. NOW WHILE I DRIVE, THE OUTSIDE BRAKE LIGHTS STAY ON. JUST THIS MORNING, MY NEIGHBOR INFORMED ME THAT MY OUTSIDE BRAKE LIGHTS WERE FLASHING AND MY BATTERY DIED. *TR

Electrical System
Filed Mar 19, 2009NJ

I HAVE A 2002 FORD WINDSTAR THAT THE ABS LIGHT GOES ON AND OFF WHEN DRIVING. I HAVE HAD IT CHECKED WHEN I HAVE HAD MY CAR IN FOR SERVICE AND HAVE BEEN TOLD THAT THERE ARE NO RELATED CODES FOR THIS. I WAS TOLD BY MECHANIC THAT THEY DO NOT KNOW WHY THE LIGHT GOES ON AND OFF. I WAS CHECKING A WEBSITE AND FOUND MANY OTHER COMPLAINTS FROM PEOPLE WHO HAVE THE SAME PROBLEM WITH THEIR FORD VEHICLES. I AM NOW HAVING A PROBLEM WITH THE FRONT ELECTRIC MODULE THAT STOPPED WORKING. I DON'T KNOW IF THIS IS RELATED TO THE ABS LIGHT OR NOT BUT IT SEEMS THAT FORD'S HAVE PROBLEMS WITH THEIR ELECTRICAL SYSTEMS. IT WILL COST ME APPROXIMATELY $800 TO REPLACE THE FEM MODULE IN ORDER FOR MY DRIVER SIDE WINDOW TO WORK AGAIN. I DON'T KNOW HOW MUCH IT WOULD COST TO REPLACE THE ABS MODULE BUT IT SOUNDS AS IF OTHER FORD OWNERS DID THAT AND HAD THE SAME PROBLEM. I HAVE HAD MY BRAKES CHECKED BY A MECHANIC AND THEY LOOK GOOD (DON'T NEED TO BE REPLACED). I AM CONCERNED THAT THIS ABS LIGHT KEEPS COMING ON AND OFF AND IF THE BRAKES WILL MALFUNCTION. *TR

Service Brakes, Hydraulic
Filed Mar 17, 200980,000 milesNJ

THE ABS AND BRAKE LIGHTS COM ON FOR NO APPARENT REASON. THE RESET THEMSELVES. ALSO THE CRUISE CONTROL STOPPED ENGAGING. *TR

Electrical System
Filed Mar 3, 200950,000 milesCA

THE LIGHT FOR THE ABS AND THE BRAKES ARE STAYING LIT. THE ODOMETER AND SPEEDOMETER ARE INOP AND THE OVERDRIVE LIGHT COMES ON AND OFF. *TR

Service Brakes, Hydraulic
Filed Mar 2, 200988,000 milesIL

ABS LIGHT AND BRAKE LIGHT COME ON INTERMITTENTLY . NO PARTS REPLACED TO DATE. *TR

Electrical System
Filed Feb 27, 200960,000 milesNC

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING 60 MPH, THE CONTACT NOTICED THAT THE ABS, PARKING BRAKE, AND TRACTION CONTROL INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE HAD TO BE SHUT OFF AND RESTARTED FOR THE INDICATORS TO DIM. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE OR DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THERE WERE NO CURRENT RECALLS FOR THE FAILURE; THEREFORE, NO COMPENSATION WOULD BE PROVIDED. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 70,200.

Electrical System
Filed Feb 26, 2009IL

MY 2002 FORD WINDSTAR HAD TWO ISSUES THE ECM (ELECTRONIC CONTROL MODULE) IS NOT WORKING CORRECTLY. MY CHECK ENGINE LIGHT IS ALWAYS ON I HAVE HAD IT CHECKED BY A CERTIFIED MECHANIC AND HE SAID IT IS A FAULTY ECM. MY ABS & BRAKE LIGHT COMES ON DEPENDING ON THE OUTSIDE TEMP. THERE IS A BURNING ODOR BUT WHEN CHECKED THE MECHANIC DID NOT FIND ANYTHING. AGAIN SAYS IT IS THE ECM. *TR

Electrical System
Filed Feb 25, 2009118,000 milesWI

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT HAS EXPERIENCED FAILURES WITH THE VEHICLE EVER SINCE IT WAS PURCHASED. WHENEVER SHE STARTS THE VEHICLE, IT MAKES A CLICKING NOISE. IN ADDITION, THE HAZARD LIGHTS ILLUMINATE AUTOMATICALLY AND THE ENGINE FAILS TO START. THE VEHICLE MUST BE JUMPSTARTED EACH TIME. THE FORD DEALER WENT OUT OF BUSINESS RIGHT AFTER THE VEHICLE WAS PURCHASED ON JULY 18, 2007. THE VEHICLE WAS NOT TAKEN TO ANOTHER DEALER. SHE WAS INFORMED TO CALL THE FORD MANUFACTURER. THE FAILURE MILEAGE WAS 118,000.

Exterior Lighting
Filed Feb 24, 200977,800 milesNY

2002 FORD WINDSTAR ABS LIGHT TURNS ON DURING SUMMER EXTREME HOT WEATHER AND PERFORMS NORMALLY DURING OTHER TIMES OF THE YEAR. I HAVE ALWAYS FELT IT WAS HEAT RELATED AND RECENTLY BECAME AWARE THAT MANY OTHER PEOPLE HAVE REPORTED THE SAME PROBLEM. SEE WWW.FORDWINDSTARRECALL.INFO. *TR

Service Brakes, Electric
Filed Feb 18, 200954,000 milesAL

I HAVE BEEN HAVING TROUBLE WITH THE ABS LIGHT AND THE "E" BRAKE LIGHT STAYING ON ALL THE TIME. MY CRUISE CONTROL DOESN'T WORK ANY LONGER SINCE THIS HAS OCCURRED. *TR

Service Brakes, Electric
Filed Feb 18, 200975,000 milesMA

2002 FORD WINDSTAR - ABS AND BRAKE LIGHT COME ON ALL THE TIME IN WARMER TEMPERATURES. UNDERSTAND IT TO BE A KNOWN DEFECT IN THE BRAKING MODULE - ALUMINUM HOUSING EXPANDING WHEN WARM. NO PROBLEM IN COLDER WEATHER. ABS BRAKING SYSTEM NOT ACTIVE WHEN LIGHTS ARE ON. NO PARTS REPAIRED OR REPLACED AT THIS TIME BECAUSE OF COST AND AFTER SEEING HUNDREDS OF SIMILAR COMPLAINTS WITH THIS YEAR/MODEL IT APPEARS TO BE POSSIBLE RECALL ALONG WITH FAULTY CRUISE CONTROL DEACTIVATION SWITCH LEAKING BRAKE FLUID AND CAUSING FIRES. *TR

Service Brakes, Hydraulic
Filed Feb 16, 2009113,927 milesMD

ABS INDICATOR LIGHT SHOWING. ABS CONNECTOR HARNESS TO ABS MODULE SHORTED OUT. WAS ACTUALLY SMOLDERING AND MELTING WHEN MECHANIC WAS PERFORMING DIAGNOSTIC INSPECTION. *TR

Service Brakes, Electric
Filed Feb 14, 2009NJ

THE ABS STAYING ON. *TR

Structure1 injured
Filed Feb 13, 200992,300 milesNY

WHILE DRIVING AT A LOW SPEED (35 MPH), SUDDENLY AND WITHOUT WARNING OR APPARENT REASON, THE REAR AXLE SNAPPED ON MY 2002 FORD WINDSTAR MINIVAN, LOCKING THE REAR WHEELS AND CAUSING ME TO LOSE CONTROL OF THE VEHICLE. THE AXLE, (FORD CALLS IT A "HOUSING" LOOKED AS IF IT HAD SIMPLE SNAPPED IN HALF. - AT THE DEALERSHIP, I LEARNED THAT A SIMILAR INCIDENT HAD BEEN REPORTED A MONTH EARLIER. - MY CONCERN IS THAT THIS MAY OCCUR REPEATEDLY AND TO OTHERS TRAVELING AT HIGHWAY SPEED. THE WINDSTAR MINIVAN IS THE VEHICLE OF CHOICE FOR PEOPLE WITH YOUNG CHILDREN. THIS FAILURE CAUSED BOTH REAR TIRES TO FAIL TO MOVE, AND IN MY OPINION IS A CATASTROPHIC FAILURE OF A CRITICAL COMPONENT OF THE VEHICLE. *TR

Air Bags
Filed Feb 9, 200981,500 milesMT

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATOR WOULD NOT DIM ONCE THE VEHICLE WAS IN MOTION. THE FOLLOWING DAY, THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THE AIR BAGS WOULD NOT DEPLOY IF THE INDICATOR REMAINED LIT. THE DEALER ALSO STATED THAT THERE WERE NO RECALLS AVAILABLE FOR THE FAILURE; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE IS 81,520 AND FAILURE MILEAGE WAS 81,500. UPDATED 3/16/09 *CN UPDATED 03/18/09.*JB

Fuel System, Other
Filed Feb 2, 200960,000 milesMI

CEL CAME ON..BLEW 02 SENSOR CODE. REPLACED. FEW DAYS LATER CEL CAME BACK ON NOW WITH P0171 AND P0174 CODES. THIS IS A MASSIVE KNOW PROBLEM FROM DOING AN INTERNET SEARCH AND ALSO SEARCHING THIS SITE EVEN UNDER OTHER WINDSTAR YEARS. THIS IS A VERY COSTLY EXPENSIVE AND SEEMS TO BE QUITE INVOLVED AND THERE NEEDS TO BE A RECALL ON THIS. *TR

Service Brakes, Electric
Filed Feb 1, 200920,000 milesPA

CONSTANT ABS AND BRAKE LIGHT FROM FACTORY FAULTY ABS MODULE. ONE OF THOUSANDS. HOW ABOUT SOME HELP. *TR

Service Brakes, Hydraulic
Filed Jan 30, 2009MI

HTTP://WWW.FORDWINDSTARRECALL.INFO/ THE INFO AT THIS WEB SITE LISTED ABOVE DESCRIBES THE PROBLEMS PERFECTLY. I HAVE HAD CONTINUED MULTIPLE PROBLEMS EXACTLY AS STATED AT THE WEB-SITE. THE ABS LIGHT INTERMITTENTLY COMES ON AND THE BRAKE SQUEAL. I THOUGHT I WAS JUST UNLUCKY UNTIL I FOUND THE WEB-SITE. *TR

Electrical System
Filed Jan 22, 2009FL

MY VEHICLE HAS HAD THE BRAKE LIGHT, THE CHECK ENGINE LIGHT, THE ABS LIGHT ON AT ALL TIMES AND THE OVER DRIVE LIGHT IS BLINKING AND NOW THE ODOMETER IS BLANK. WE HAVE TAKEN THE VAN INTO THE FORD DEALERSHIP AND THEY HAVE NO IDEA WHAT TO DO. THE BRAKES SQUEAL AND THE BATTERY DIES OFTEN. *TR

Vehicle Speed Control
Filed Jan 21, 2009103,000 milesVA

RED BRAKE LIGHT WENT ON IN MY 2002 FORD WINDSTAR. MERCHANTS TIRE CHECKED AND INDICATED THAT THE CRUISE CONTROL SWITCH TO THE MASTER CYLINDER HAS BEEN LEAKING BRAKE FLUID. *TR

Latches/Locks/Linkages
Filed Jan 9, 2009TX

SLIDING ELECTRIC DOORS OPENING WHILE DRIVING DOWN HIGHWAY, INCIDENT WAS REPAIRED ONCE, PROBLEM STILL OCCURRING 1 TO 2 TIMES A WEEK. OWNER HAS SMALL CHILD IN CAR SEAT IN THE SECOND SEAT, AND THREE OTHER CHILDREN. *TR

Parking BrakeFire
Filed Jan 8, 200986,000 milesCO

2002 FORD WINDSTAR ABS AND BRAKE LIGHT ON. UNDER CARRIAGE STARTED ON FIRE WHILE CAR PARKED IN PARKING GARAGE.*TR

Electrical System
Filed Dec 26, 200874,336 milesMS

2002 FORD WINDSTAR BLEW FUSE #10 DISABLING SPEEDOMETER, CRUISE CONTROL, ABS SYSTEM, ODOMETER, A/C, DEFROST CONTROL. THE FUSE FAILURE WAS DUE TO A LEAK IN THE BRAKE MASTER CYLINDER WHICH SHORTED THE BRAKE DEACTIVATION SWITCH TERMINALS. MY VEHICLE FOGGED UP SO BAD I COULD HARDLY SEE TO DRIVE HOME. I SEARCHED THE INTERNET FOR A CLUE TO THE PROBLEM AND LATER LOCATED THE WET SWITCH PLUG. I WENT TO THE FORD DEALERSHIP TO BUY A NEW SWITCH AND ASKED IF THERE WAS A RECALL ON IT. HE SAID NO BUT, WHEN A FELLOW PARTS MAN WENT TO GET ONE FROM THE BIN, HE ASKED THE SAME QUESTION, STATING THAT THERE WERE 67 REPAIR KITS IN THE BIN.....THIS LET ME KNOW THAT THEY HAVE ACKNOWLEDGED THAT THERE IS A PROBLEM WITH THIS AND SHOULD HAVE ISSUED A RECALL TO ALL OWNERS OF AFFECTED VEHICLES. *TR

Service Brakes, Electric
Filed Dec 24, 2008124,000 milesKY

MY 2002 FORD WINDSTAR LX INSTRUMENT CLUSTER HAS ILLUMINATED BOTH THE RED BRAKELIGHT AND YELLOW ABS LIGHTS. THIS IS CONSISTENT WITH NHTSA INVESTIGATION EA08021. NO SIGN OF BRAKE FLUID BELOW BRAKE FLUID RESERVOIR. LIGHTS COME ON AND OFF. SEEMS TO BE LINKED WITH EXTERIOR TEMPERATURE - ON DAYS THAT ARE WARM, THE LIGHTS ILLUMINATE. ON DAYS THAT ARE COLD, THEY ARE LESS LIKELY TO BE ILLUMINATED.*TR

Service Brakes, Electric
Filed Dec 12, 2008WA

I OWN FORD WINDSTAR LX MODEL YEAR 2002. IT IS CLUSTER PANEL IT SHOWS BRAKE LIGHT (RED) AND ABS BRAKE LIGHT (YELLOW). *TR

Electrical System
Filed Dec 10, 2008177,110 milesTN

3/4/2008 CS SPEEDO AND ODO INOP. ALL DASH INDICATORS STAY ON. OD LIGHT FLASHES. REPLACED DEACTIVATION SWITCH & REPAIR WIRING 12/4/2008 BRAKE LIGHT AND ABS LIGHT WON'T GO OUT. BRAKE FLUID OK. MY MECHANIC DISCOVERED ABS SERVO HOUSING MELTED AND WIRING BURNED UNDER VEHICLE IN AREA OF DRIVERS SEAT. MECHANIC SAYS IT IS A MANUFACTURING FLAW THAT SHOULD NEVER HAVE HAPPENED. HE EXPECTED THERE WAS A RECALL ON THIS PROBLEM BUT THE DEALER SAYS NO RECALL FOR THIS. FORD DEALER REPORTED CODES SET C1096 PUM CIRCUIT OPEN INSPECTED AND FOUND WIRE HARNESS HCU/ECU MELTED AND BURNT/NEEDS REPLACEMENT/ NOT RECOMMENDED VEHICLE BE DRIVEN DUE TO SAFETY ISSUES. DEALER HAS NEVER SEEN THIS PROBLEM AND DOESN'T KNOW WHAT CAUSED THE WIRING HARNESS TO SHORT OUT AND MELT THE PLASTIC HOUSING. DANGER OF ELECTRICAL FIRE. REPAIR COST OVER $4,000. DECISION MADE IS VEHICLE IS NOT WORTH REPAIRING SINCE OWNER CANNOT DO HIMSELF. CAR WILL HAVE TO BE REPLACE BOTH GARAGES SEEM TO THINK THERE WAS FIRE AT SOME POINT THAT STAYED LOCAL ENOUGH TO MELT THE PLASTIC BUT NOT SPREAD TO OTHER AREAS. *TR

Service Brakes, Hydraulic
Filed Dec 2, 200875,000 milesFL

THE MASTER CYLINDER WAS LOW ON FLUID. I KEPT ADDING FLUID AND FOUND IT LEAKING ON THE BRAKE PRESSURE DIFF. DEACTIVATION SWITCH LOCATED IN THE FRONT OF THE MASTER CYLINDER. THIS A 2002 FORD WINDSTAR VAN THE I AM REFERRING TOO. *TR

Service Brakes, Hydraulic
Filed Nov 27, 200878,000 milesMN

THE ABS BRAKE SYSTEM HAS FAILED. THE MANUFACTURER STATES THE CONTROL MODULE IS DEFECTIVE. THE BRAKE SYSTEM WAS SERVICED IN JUNE, 08, WITH REPLACEMENT OF THE FRONT DISC BRAKES AND ROTORS. THERE ARE NO LEAKS AND THE FLUID LEVEL IS OKAY. DURING THE WEEK OF 11/10 THE ABS LIGHT AND BRAKE LIGHT CAME ON. THE FLUID LEVEL WAS CHECKED AND DETERMINED TO BE OKAY. THE ABS LIGHT DOES NOT COME ON IMMEDIATELY WITH VEHICLE START UP. THE VEHICLE HAS TO RUN FOR 15 MINUTES BEFORE THE LIGHT WILL COME ON. THE LIGHT COMES ON EVERYTIME THE VEHICLE IS DRIVEN IF THE LENGTH OF DRIVING IS LONGER THAN 15 MINUTES. THE FAILURE HAS RESULTED IN NOT HAVING THE ABS SYSTEM FUNCTIONING. AT THIS POINT THERE HAVE BEEN NO REPAIRS DONE TO THE VEHICLE. THE FORD DEALER HAS READ A CODE OF C1185 FROM THE COMPUTER SYSTEM. MY VISUAL INSPECTION OF THE CONTROL SYSTEM UNDER THE VEHICLE DOES NOT SHOW ANY VISIBLE CORROSION. THE VEHICLE HAS 78,000 MILES. *TR

Exterior Lighting
Filed Nov 27, 2008123,000 milesNY

OUR 2002 FORD WINDSTAR HAD THE ABS AND BRAKE WARNING LIGHT COME ON WHILE DRIVING THIS HAPPENS AT INTERVALS WITH NO APPARENT CONNECTION TO WEATHER, DRIVING SPEED, ETC. THE LIGHTS WILL GO OFF WHEN THE VAN IS SHUT OFF AND RESTARTED. I HAVE NOT MADE AN APPT WITH MY MECHANIC TO CHECK THE PROBLEM AS OF YET. ON 11/26/2008. WHILE TRAVELING AT NIGHT ON AN INTERSTATE THE ABS AND BRAKE LIGHT CAME ON AND SHORTLY AFTERWARD THE HEADLIGHTS DIMMED. THE AIR BAG AND BATTERY LIGHT CAME ON AND THE TURN SIGNALS AND HEADLIGHTS STOPPED WORKING ALTOGETHER. WE WERE ABLE TO PULL OFF THE ROAD COMPLETELY. SHUT THE VAN OFF AND IT WOULD NOT RESTART. TURNED ON THE HAZARD LIGHTS AND WAITED FOR HELP TO ARRIVE AFTER CALLING 911 ON CELL PHONE. THE HAZARD LIGHTS STOPPED WORKING ON THE FRONT OF THE VAN BUT CONTINUED TO WORK IN THE REAR. THE INTERIOR LIGHTS STARTED BLINKING AND WOULD NOT SHUT OFF AT ALL WHEN PUSHING THE SWITCH. THE REAR HAZARD LIGHTS ALSO WOULD NOT SHUT OFF WHEN THE TOW TRUCK THAT WAS DISPATCHED ARRIVED. VEHICLE WAS TOWED FROM THE INTERSTATE TO THE NEAREST VEHICLE REPAIR GARAGE. GARAGE HAS NOT BEEN ABLE TO LOOK INTO THE PROBLEM DUE TO THE VEHICLE BREAKING DOWN THE DAY BEFORE THANKSGIVING. GARAGE WILL CALL ON FRIDAY AFTER THEY HAVE LOOKED INTO THE PROBLEM. *TR

Engine and Engine Cooling › Engine
Filed Nov 26, 200893,649 milesMI

CHECK ENGINE LIGHT ON, NOT RUNNING SMOOTHLY. DIAGNOSTIC CODES P0171 & P0174, ONCE PCM MEMORY IS RESET RUNS FINE FOR ABOUT A HUNDRED MILES, THEN ISSUE STARTS AGAIN. DEALER UNABLE TO DETERMINE PROBLEM. *TR

Electrical System
Filed Nov 21, 2008KY

WHILE DRIVING MY 2002 FORD WINDSTAR SE VAN, THE ABS, BRAKE, TRAC CONTROL LIGHT COMES ON. I HAVE HAD THE UNIT CHECKED AND THERE ARE NO CODES IN THE COMPUTER AND ALL SEEMS FINE. I HAVE READ ABOUT FAULTY PARTS AND LEAKS RESULTING IN FIRES. ALSO, MY CRUISE CONTROL LIGHT DOES NOT LIGHT UP ANY MORE. SOMETIMES IT'S WORKING AND I DON'T EVEN KNOW. THE LOW TIRE PRESSURE STAYS ON. I HAD MECHANIC CHECK IT OUT AND RESET THE SENSOR BUT IT COMES BACK ON IN A FEW DAYS. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Ford Windstar → · Every Windstar year → · How the figures are calculated →