Page 21 of 28 · complaints 1,001–1,050 of 1,353

2002 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Service Brakes, Electric
Filed Aug 7, 200955,000 milesOH

2002 FORD WINDSTAR ABS LIGHT & BRAKE LIGHT GO ON & OFF ALL THE TIME, 4 DIFFERENT MECHANICS SAY BRAKES ARE ALL WORKING CORRECTLY AND HAVE ALL BEEN REPLACED NEW. FORD DEALERSHIP WESTLAKE, OHIO HAS INFORMED ME AFTER 1 HOUR $100.00, THAT THEY GET OTHER CODES AND I WILL HAVE TO PAY HOURLY UNTIL THEY FIND THE PROBLEMS. *TR

Service Brakes, Electric
Filed Aug 6, 200975,550 milesOH

FAILURE OF THE ABS MODULE ON MY 2002 FORD WINDSTAR VAN. *TR

Service Brakes, Hydraulic
Filed Aug 6, 200975,550 milesOH

FOR THE PAST YEAR THE ABS AND BRAKE LIGHTS HAVE INTERMITTENTLY ILLUMINATED ON THE DASHBOARD OF MY 2002 FORD WINDSTAR. ABOUT 1 WEEK AGO THEY CAME ON AND HAVE REMAINED ILLUMINATED WHEN I START MY VAN. I TOOK MY VEHICLE TO THE LOCAL FORD DEALER AND WAS QUOTED $700.00 TO FIX THE ABS SENSOR MODULE, BUT WAS TOLD BY THE SERVICE REP THAT I'D STILL HAVE NORMAL (NOT ABS) BRAKE FUNCTION WITHOUT THE MODULE REPAIR. HERE ARE THE DIAGNOSTIC CODES: C1185, C1194, C1198, C1210, C1214, C1242, C1246, C1250 AND C1254. IT WAS ALSO NOTED THAT THE VAN'S BRAKE FLUID IS LOW AND A WHEEL CYLINDER MAY BE LEAKING. I ALSO NOTE A VERY DISCERNIBLE SQUEAKING SOUND WHEN BRAKING---THIS HAS BEEN ONGOING FOR QUITE A WHILE. *TR

Electrical System
Filed Aug 6, 200996,500 milesNC

I OWN A 2002 FORD WINDSTAR SEL. RECENTLY HAD TWO MESSAGES OF LOW BRAKE FLUID. ABS BRAKE WARNING LIGHTS ALSO COME ON AND OFF ON INSTRUMENT PANEL. CRUISE CONTROL STOPS WORKING FROM TIME TO TIME. THEN ON AUG 4, THE ENTIRE INSTRUMENT PANEL WENT HAYWIRE, AND AIR CONDITIONER STOPPED COOLING. HAVING IT LOOKED AT TOMORROW, BUT THIS SOUNDS LIKE LEAKING BRAKE FLUID FROM BAD SWITCH HAS CAUSED ELECTRICAL MELTDOWN. NO FIRE - YET. *TR

Service Brakes, Electric
Filed Jul 31, 200982,568 milesCA

2002 FORD WINDSTAR. ABS BRAKE SYSTEM WARNING LIGHTS ON/OFF REGULARLY. HEAVY LOSS OF BRAKE FLUID. *TR

Fuel System, Gasoline
Filed Jul 30, 200948,000 milesNV

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. WHENEVER THE ENGINE WAS RUNNING AND THE TEMPERATURE IS VERY HIGH, THE CONTACT CAN SMELL GASOLINE INSIDE THE PASSENGER COMPARTMENT. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 65,552 AND FAILURE MILEAGE WAS 48,000. UPDATED 08/31/09 *BF

Electrical System
Filed Jul 29, 2009108,000 milesIL

ALL AT ONCE, BRAKE LIGHT AND ABS LIGHT CAME ON, O/D OFF LIGHT FLASHING. SPEEDOMETER AND ODOMETER CEASED TO FUNCTION. CRUISE CONTROL NOT WORKING. OCCURS IMMEDIATELY UPON STARTING VEHICLE. PER MECHANIC, NEEDS NEW ABS MODULE, FUSES HOWEVER NONE ARE CURRENTLY AVAILABLE IN MY AREA. THEY ARE WAITING FOR THE DEALER TO GET A PART - ESTIMATING 2-3 DAYS. *TR

Vehicle Speed Control
Filed Jul 29, 200980,000 milesWI

FORD WINDSTAR 2002. CRUISE CONTROL ONLY ENGAGES INTERMITTENTLY. WHEN CRUISE CONTROL IS ON, IT WILL DIS-ENGAGE ABRUPTLY FOR NO REASON. YELLOW ABS DASH LIGHT AND RED BRAKE WARNING DASH LIGHT GO ON INTERMITTENTLY (SIMULTANEOUSLY). AFTER THEY GO ON, THEY STAY ON UNTIL THE CAR IS TURNED OFF. THE ABS SYSTEM APPEARS TO STILL WORK CORRECTLY EVEN WHEN THE YELLOW ABS LIGHT IS ON AND THE RED BRAKE LIGHT IS ON (ALTHOUGH THERE IS NO WAY FOR THE DRIVER TO TELL IF THE ABS SYSTEM AND BRAKE SYSTEM ARE WORKING CORRECTLY OR NOT WHEN THE WARNING LIGHTS ARE ON). MY LOCAL FORD DEALERSHIP DIAGNOSED THAT THE ECM CONTROL MODULE NEEDS TO BE REPLACED. THIS IS AN EXPENSIVE ELECTRONIC COMPONENT WITH NO MOVING PARTS, AND THERE IS NO REASON THAT THIS BOARD SHOULD BE FAILING. THIS IS A COMMON PROBLEM WITH 2002 FORD WINDSTAR MODELS. I BELIEVE FORD SHOULD BE REQUIRED TO OFFER FREE DIAGNOSIS AND REPAIR FOR ANY PROBLEMS RELATED TO ECM CONTROL MODULES FOR THIS MODEL YEAR. I FIRST NOTICED THE PROBLEM AROUND OCTOBER 2008 AS THE WEATHER TURNED COLDER. THIS IS CONSISTENT WITH A THEORY THAT THE ECM BOARD IS SENSITIVE TO TEMPERATURE CHANGES, WHICH AFFECTS THE CORRECT WORKING OF THE CRUISE CONTROL AND ABS SYSTEMS. THE CRUISE CONTROL MOSTLY DID NOT WORK DURING THE WINTER 2008-2009. AS WARMER TEMPERATURES ARRIVED IN SPRING 2009, THE CRUISE CONTROL STARTED TO WORK INTERMITTENTLY AGAIN. SOMETIMES IT ENGAGES CORRECTLY, SOMETIMES I PUSH THE "SET" BUTTON REPEATEDLY AND FINALLY IT ENGAGES, SOMETIMES I PUSH THE "SET" BUTTON REP

Electrical System
Filed Jul 28, 2009180,000 miles00

THE SPEEDOMETER STICKS WHEN THE CRUISE CONTROL IS TURNED ON. THE DASH LIGHTS WERE SHOWING THE EXCLAMATION MARK. I AM LOOKING INTO GETTING THIS FIXED BUT IT SHOULD BE TAKEN CARE OF BY FORD. IT IS AN OBVIOUS ENGINEERING FLAW WITH THE BRAKE PRESSURE DEACTIVATION SWITCH. *TR

Service Brakes, Hydraulic
Filed Jul 27, 2009GA

I HAVE BEEN HAVING PROBLEMS WITH MY 2002 FORD WINDSTAR VAN FOR ABOUT THREE YEARS OR SO. MY BRAKE LIGHT AND ABS LIGHT STAYS ON, I HAVE LEAKING BRAKE FLUID, AND MY BRAKES SQUEAKED SOMETIMES. I ALSO ON TWO OCCASIONS HAD MY ODOMETER READING GO OUT AND BECAUSE OF THIS I WAS NOT ABLE TO KEEP TRACK OF MY MPH OR MY MILEAGE. ABOUT THREE YEARS AGO I WENT TO FORD ABOUT MY BRAKE PROBLEM AND WAS TOLD I NEEDED NEW BRAKES I GOT THOSE BRAKES AND AFTER THAT I STILL EXPERIENCED BRAKE/ ABS PROBLEMS. I AM A DIVORCE MOM OF FOUR AND OUR LIVES ARE IMPORTANT AND I NEED MY VAN TO GET AROUND. SO, PLEASE LOOK INTO THIS MATTER FOR OUR SAFETY, AS WELL AS, FOR THE SAFETY OF OTHER FAMILIES. THANK YOU *TR

Service Brakes, Hydraulic
Filed Jul 24, 2009140,000 milesRI

BOTH THE YELLOW AND RED BRAKE LIGHT COMES ON. BAD ANTI-LOCK BRAKE CONTROL UNIT. *TR

Electrical System
Filed Jul 20, 2009164,000 milesSC

PURCHASED A 2002 WINDSTAR XL FROM A DEALER FEB 2009. ALL HAPPENED IN A 12 WEEK PERIOD. ENGINE , ABS, AND BRAKE LIGHTS CAME ON AS I LEFT THE LOT FROM DEALER. WENT TO HAVE CHECKED OUT AND I WAS TOLD I HAD A MISFIRE IN #5 PLUG AND REPLACED INTAKE MANIFOLD GASKETS, NEW PLUGS, WIRES, OIL CHANGED. HAD AN OIL LEAK 2 DAYS LATER AND WENT BACK AND PLUG IN OIL PAN REPLACED. ENGINE LIGHT STAYED OFF 1 WEEK AND THEN STARTED SMELLING ANTIFREEZE THROUGH A/C VENTS. HEATER CORE IS BAD IN IT TOO SO I HAD THE HEATER CORE BYPASSED AS A TEMPORARY FIX. ENGINE LIGHT, ABS LIGHT & BRAKE LIGHT WAS OFF FOR 2 HOURS THEN CAME BACK ON. FOUND THE CRUISE CONTROL DEACTIVATION SWITCH WAS UNPLUGGED AND PLUGGED IT IN AND THEN IT BLEW A RELAY FUSE IN THE BOX NEXT TO THE BATTERY. REPLACED AND LEFT IT UNPLUGGED. THIS CONTROLS THE GAUGES ON INSTRUMENT PANEL, A/C, AND CRUISE CONTROL. I REPLACED THE CRUISE CONTROL DEACTIVATION SWITCH AND IT BURNED THE WIRES WHEN ENGINE WAS STARTED. OVERHEATING OF WIRES CAUSED THE MELTING OF WIRES. I HAD HOOD OPEN SO STOPPED ENGINE BEFORE WIRES IGNITED. *TR

Service Brakes, Hydraulic
Filed Jul 19, 200960,000 milesCA

2002 FORD WINDSTAR YELLOW ABS LIGHT ON WITH RED BRAKE LIGHT INTERMITTENTLY, STARTED LAST WEEK. CHECKED WITH ALL BRAKES WITH NO PROBLEM. BOTH BRAKE AND ABS WORK JUST FINE. *TR

Suspension › Rear
Filed Jul 17, 2009PA

REAR AXLE BROKE, WHICH COULD HAVE CAUSED A SERIOUS ACCIDENT IF I WERE ON THE HIGHWAY. I WAS DRIVING DOWN THE ROAD, EVERYTIME I TURNED TO THE RIGHT I WOULD HEAR A SQUEAKING NOISE. I DID NOT THINK MUCH OF IT UNTIL I STARTED TO SMELL SOMETHING WHEN I LOOKED IN THE REAR VIEW MIRROR I NOTICED SMOKE COMING FROM THE REAR DRIVER'S SIDE WHEEL. I PULLED OVER AND CALLED AAA. THANK GOD, WHEN THE VAN WAS LOOKED AT WE FOUND THAT THE REAR AXLE WAS BROKEN AND THE WHEEL WAS RUBBING AGAINST THE INSIDE OF THE WHEEL WELL. WHEN STOPPED THE TIRES ON THE BACK OF THE VAN LOOKED AS THOUGH THE TIRES WERE BENT IN AS A DIRECT RESULT OF THE BROKEN AXLE. I AM SO HAPPY MY CHILDREN WERE NOT IN THE VAN BECAUSE THIS COULD HAVE RESULTED IN A VERY BAD ACCIDENT. FORD NEEDS TO STEP UP AND FIX THIS PROBLEM, I HAVE SEEN QUITE A FEW COMPLAINTS REGARDING THIS ISSUE. *TR

Structure › Frame and Members
Filed Jul 17, 2009110,000 milesMA

I WAS TRAVELING AT APPROXIMATELY 30 MPH, HEARD AN UNUSUAL NOISE, FELT LIKE I HIT A BUMP, MOMENTARILY LOST CONTROL OF VEHICLE, TRAVELED APPROXIMATELY 50 MORE FEET TO SIDE OF ROAD WITH ALL KINDS OF INTERMITTENT BUMPING, SCREECHING AND UNUSUAL SOUNDS. I GOT OUT AND SAW MY DRIVER'S SIDE REAR TIRE FOLDED INTO THE WHEEL-WELL. I SAW THE SAME THING ON THE OTHER SIDE. HAD TO HAVE A FLATBED TAKE IT TO A GARAGE. REAR AXLE HAD BROKEN IN TWO AND WILL BE REPLACED. THERE IS SOME OTHER POSSIBLE DAMAGE TO EQUIPMENT NEAR REAR AXLE THAT HAS YET TO BE DETERMINED. *TR

Service Brakes, Electric
Filed Jul 13, 2009100,211 milesMA

2002 FORD WINDSTAR ABS LIGHT BRAKE LIGHT ON,TRACTION CONTROL SHUT OFF. *TR

Electrical System
Filed Jul 12, 2009108,262 milesAL

MY BRAKE PRESSURE DEACTIVATION SWITCH HAS FAILED AND IS ALLOWING BRAKE FLUID TO LEAK FROM MY MASTER CYLINDER ONTO MY ABS SYSTEM. MY CAR IS A 2002 FORD WINDSTAR VAN. I NOTICED IT ABOUT 3 WEEKS AGO WHEN I HAD TO ADD FLUID TO MY MASTER CYLINDER (THE BRAKE LIGHT ON THE DASH CAME ON). THIS FIXED THE PROBLEM FOR A FEW DAYS BUT THEN THE LIGHT CAME ON AGAIN. I HAVE BEEN ADDING FLUID, BUT THE BAD SWITCH ALLOWS IT TO LEAK OUT EVERY COUPLE OF DAYS. TO BE SAFE, I AM REPLACING THE SWITCH AND THE MASTER CYLINDER. I WILL HAVE THE OLD SWITCH AVAILABLE. *TR

Electrical System
Filed Jul 12, 200990,000 milesIN

ABS YELLOW AND RED BRAKES LIGHTS COME ON. JUST ADDING MY COMPLAINT TO THE LIST. SPENT $400 TO REPLACE FRONT AXLE THEY THOUGHT WAS THE PROBLEM BUT IS NOT. HAPPENED AT AROUND 90,000 MILES. *TR

Electrical System › Wiring › Front UnderhoodFire
Filed Jul 10, 200980,000 milesMO

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT NOTICED THAT THE INSTRUMENT PANEL LIGHTS AND THE POWER LOCKS WERE FAILING. HE REPLACED THE FUSE SEVERAL TIMES AND SMELLED A BURNING ODOR UNDERNEATH THE HOOD OF THE VEHICLE. THE CONTACT FOUND FLUID LEAKING FROM THE VEHICLE, WHICH ORIGINATED FROM THE CRUISE CONTROL. THE WIRING HARNESS WAS DAMAGED. THE DEALER REPLACED THE CRUISE CONTROL WIRING HARNESS, SWITCH, AND THE SPEEDOMETER WIRING HARNESS AT THE COST OF $888. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL); THEREFORE, THEY WOULD NOT ASSIST. THE VEHICLE HAS BEEN REPAIRED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 80,000.

Service Brakes, Electric
Filed Jul 9, 200994,860 milesNY

2002 FORD WINDSTAR BRAKE PRESSURE DEACTIVATION SWITCH LEAKAGE INTO WIRING CAUSED SHORT IN WIRING ABS LIGHT, BRAKE LIGHT O/D LIGHT O. LOST SPEEDOMETER AND ODOMETER. *TR

Service Brakes, Electric
Filed Jul 9, 200969,000 milesIL

WE OWN A 2002 FORD WINDSTAR. WE HAVE HAD THE ABS LIGHT AND BRAKE LIGHT COME ON SPORADICALLY FOR THE LAST YEAR AND A HALF. WE HAVE HAD THE BRAKES CHECKED ON THE CAR SINCE THIS HAS OCCURRED AND THERE HAS BEEN NO CAUSE FOUND FOR THE LIGHTS TO KEEP COMING ON. *TR

Service Brakes, Hydraulic
Filed Jul 9, 200983,524 milesCA

ABS AND BRAKE LIGHTS KEEP COMING ON. CRUISE CONTROL NOT WORKING. SPEEDOMETER, ODOMETER AND AIRCONDITIONING HAVE ALSO STOPPED WORKING. DUE TO SHORT IN THE CRUISE CONTROL DISABLE SWITCH AKA BRAKE PRESSURE DIFFERENTIAL DEACTIVATION SWITCH LOCATED UNDER THE MASTER CYLINDER CAUSED FROM BRAKE FLUID LEAKING ONTO IT. THIS IN TURN BLEW THE #10 FUSE. THIS SWITCH IS COVERED WITH BRAKE FLUID AND COULD START A FIRE AT ANY TIME. I HAVE STOPPED DRIVING IT UNTIL I CAN REPLACE THE SWITCH AND CLEAN OFF THE BRAKE FLUID. *TR

Service Brakes, Hydraulic
Filed Jul 8, 200987,000 milesUT

ABS AND BRAKE LIGHT ON INTERMITTENTLY. TOOK TO DEALERSHIP AND TOLD THAT THE FOLLOWING CODES WERE SHOWING UP: C1185, C1242, C1198, C1254, C1250. THEY REPLACED THE BA CONTROL AT A COST OF $981.21. *TR

Electrical System
Filed Jul 8, 2009159,159 milesTX

WE HAVE A 2002 WINDSTAR WITH 165K MILES. THE ABS /BRAKE LIGHT HAS INTERMITTENTLY COME OFF AND ON FOR THE LAST 2 YEARS. I NOTICED THAT LAST YEAR MY CRUISE CONTROL BEGAN TO PERIODICALLY WORK. ON WEDNESDAY JULY 8TH I STARTED THE VAN AND NOTICED WHITE SMOKE POURING FROM THE HOOD. I IMMEDIATELY SHUT THE VEHICLE OFF AND TRACED THE SMOKE TO THE BRAKE PRESSURE DEACTIVATION SWITCH. I DIDN'T KNOW WHAT IT WAS UNTIL I READ THIS ARTICLE WWW.FORDWINDSTARRECALL.INFO THIS WAS EXTREMELY HELPFUL AND SAVED ME TIME ON ESTIMATING THE PROBLEM. THE SWITCH HAD BURNED AND THE PLASTIC SWITCH WAS DRIPPING THE MELTED FIRE PLASTIC INTO MY MOTOR! *TR

Service Brakes, Electric
Filed Jul 7, 200933,450 milesVA

RECENTLY PURCHASED 2002 FORD WINDSTAR MINI VAN. UPON RESEARCH FOUND THAT THE PREVALENT PROBLEMS WITH THIS MODEL COULD RESULT IN BRAKE DAMAGE, FIRE, AND LOSS OF VEHICLE. TOOK VEHICLE IN FOR BRAKE DIAGNOSTIC TEST AND FOUND THAT IT HAS THE SAME ISSUE AS MANY OTHERS OF THIS MODEL. QUOTED $2100.00 REPAIRS. WHY IS FORD NOT RECALLING THESE VANS? *TR

Service Brakes, Electric
Filed Jul 5, 200990,000 milesMD

THE ABS AND BRAKE LIGHTS ON MY 2002 FORD WINDSTAR COME ON INTERMITTENTLY IN WARM WEATHER. THE DIAGNOSTIC CODES ARE C1194, C1185, C1242, AND C1095. THE PROBLEM STARTED LAST SUMMER, STOPPED OVER THE WINTER, AND HAVE STARTED AGAIN THIS SUMMER. *TR

Service Brakes, Hydraulic
Filed Jul 4, 2009102,000 milesIL

2002 FORD WINDSTAR YELLOW ABS LIGHT ON WITH RED BRAKE LIGHT. *TR

Suspension › Rear
Filed Jul 2, 2009120,000 milesNJ

2002 FORD WINDSTAR SE REAR AXEL SEVERED....BASED UPON MY RESEARCH MANY OTHERS HAVE EXPERIENCED THE SAME ISSUE BETWEEN 2000 AND 2003. I ALSO CONTACTED SEVERAL FORD DEALER WHO HAVE INFORMED ME THAT THEY HAVE SOLD AN EXTRAORDINARY AMOUNT OF THESE REAR AXLES. PLEASE MAKE FORD ISSUE A SAFETY RECALL ON THESE AXLES. THEY WILL NOT TAKE VOLUNTARY RESPONSIBILITY FOR THIS OBVIOUS DEFECTIVE PART. SOMEONE IS GOING TO GET KILLED IF THIS DEFECTIVE PART FAILS AT 65 MILES PER HOUR. YOU WILL ALSO BE RESPONSIBLE IF YOU DO NOTHING ABOUT THIS! *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Jun 29, 200970,000 milesOH

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. SINCE SEPTEMBER OF 2006, THE ABS LIGHT CONSTANTLY ILLUMINATES. THE CONTACT TOOK THE VEHICLE TO THE DEALER TWICE AND THEY REPLACED THE ABS MODULE UNDER WARRANTY; HOWEVER, THIS DID NOT CORRECT THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THEY WOULD NOT ASSIST. THE DEALER STATED THAT THE ESTIMATED COST FOR REPAIR WAS $1,200. THE FAILURE MILEAGE WAS 70,000 AND CURRENT MILEAGE WAS 180,000.

Electrical System
Filed Jun 28, 200990,500 milesOH

I HAVE A 2002 FORD WINDSTAR. ABOUT 2 MONTHS AGO THE BRAKE LIGHT, ABS LIGHT, AND THE TRACTION CONTROL LIGHT CAME ON THE DASHBOARD, AS WELL AS THE SPEEDOMETER AND DIGITAL ODOMETER QUIT WORKING. I TOOK IT TO A LOCAL FORD DEALER TO HAVE IT LOOKED AT, AND THEY TOLD ME THAT THE ABS MODULE WENT BAD AND WOULD NEED REPLACED. THEY QUOTED ME $1006.17 + TAX TO FIX IT! IT IS MY UNDERSTANDING THAT THIS YEAR WINDSTAR HAS A RECURRING PROBLEM WITH THIS MODULE, AND I WOULD LIKE TO KNOW IF ANY WORK IS BEING DONE ON A RECALL? *TR

Service Brakes, Electric
Filed Jun 27, 200967,000 milesMD

I HAVE A 2002 FORD WINDSTAR VAN, WHILE DRIVING, THE VAN THE ABS LIGHT, TRACTION CONTROL LIGHT AND THE EMERGENCY BRAKE LIGHT ALL COME ON AT THE SAME TIME. THEY REMAIN ON UNTIL I PARK THE VAN. IF I TURN THE VAN BACK ON THE LIGHTS ARE OFF, BUT ONCE I BEGIN DRIVING AGAIN ALL THREE WARNING LIGHTS COME ON. I HAVE HAD THE VAN. I HAVE READ THAT THERE IS A SERIOUS PROBLEM WITH THIS HAPPENING IN FORD WINDSTAR VANS AND IT HAS RESULTED IN FIRES. I AM TERRIFIED TO DRIVE THE VAN NOW, AND WOULD LIKE TO KNOW WHEN THERE WILL BE A RECALL. THIS HAS BEEN GOING ON WITH MY VAN, ESPECIALLY SINCE THE WEATHER HAS GOTTEN WARMER. *TR

Electrical System › Instrument Cluster/Panel
Filed Jun 26, 2009100,000 milesTN

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. AFTER STARTING THE VEHICLE ONE MORNING, ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A DEALER ON TWO OCCASIONS, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. ONE MONTH LATER, THE SPEEDOMETER AND FUEL LIGHTS STOPPED ILLUMINATING. THE CONTACT WAS UNABLE TO DETERMINE HOW FAST HE WAS DRIVING OR HOW MUCH FUEL WAS IN THE VEHICLE. HE TOOK THE VEHICLE BACK TO THE DEALER AND THEY REPLACED THE ACM MODULE. THEY ALSO REPLACED AN INSTRUMENT PANEL SENSOR, WHICH REPAIRED MOST OF THE FAILURES. THE ABS LIGHT AND TRACTION LIGHT ARE STILL ILLUMINATED. THROUGH RESEARCH, THE CONTACT FOUND NUMEROUS COMPLAINTS OF OTHER CONSUMERS WITH THE SAME VEHICLE THAT WERE EXPERIENCING IDENTICAL FAILURES. HE BELIEVES THAT THIS IS A MANUFACTURER DEFECT AND A RECALL SHOULD BE ISSUED. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 126,000.

Service Brakes, Hydraulic
Filed Jun 25, 200985,000 milesOH

THIS HAPPENED TO MY 2002 FORD WINDSTAR MINIVAN. I PULLED IN MY DRIVE WAY AND MY CAR WAS POURING DARK GRAY SMOKE. I TURNED OFF THE CAR AND POPPED THE HOOD. THE SMOKE BEGAN TO DISSIPATE AND I DISCOVERED THE SOURCE OF THE SMOKE WAS COMING FROM A "PLUG" UNDERNEATH THE MASTER CYLINDER FOR THE BRAKES. IT CONTINUED TO SMOKE FOR ABOUT AN HOUR THEN IT STOPPED. WHEN I TRIED TO START THE CAR AGAIN THE ODOMETER WAS BLANK, THE SPEEDOMETER WOULD NOT REGISTER AND ALL THE BRAKE LIGHTS (ON THE DASH WARNING LIGHTS) WERE ON. IT IS AT THE SHOP, THEY SAY FUSES ARE ALSO BLOWN AND I AM ALREADY $180.00 INTO THE REPAIR, BUT IF THE ABS COMPUTER DOES NOT GO BACK ON I WILL HAVE TO TAKE IT TO THE DEALERSHIP!!!! *TR

Service Brakes, Hydraulic
Filed Jun 24, 2009120,000 milesIL

BRAKE PRESSURE DIFFERENTIAL DEACTIVATION SWITCH LEAKING FLUID AND CAUSING COMPLETE FAILURE OF BREAKING SYSTEM. *TR

Service Brakes, Hydraulic
Filed Jun 23, 2009102,000 milesVA

I HAVE A PERSISTENT PROBLEM WITH THE RED BRAKE LIGHT AND THE ABS LIGHT ILLUMINATING ON THE DASHBOARD OF MY 2002 FORD WINDSTAR. THROUGH ON LINE RESEARCH I HAVE DISCOVERED THAT THE ISSUE IS LEAKING BRAKE FLUID THAT CAN CAUSE A FIRE. I DO NOT UNDERSTAND WHY FORD HAS NOT RECALLED THE VEHICLES TO REPAIR THE PROBLEM. I CONFIRMED WITH FORD TODAY THAT THERE IS NO SUCH RECALL. I AM HAVING THE PROBLEM REPAIRED TOMORROW AND WOULD LIKE TO SEE THE NHTSA TAKE ACTION AGAINST FORD ON THIS ISSUE. *TR

Vehicle Speed Control
Filed Jun 23, 200990,000 milesFL

2002 FORD WINDSTAR BRAKE PRESSURE DIFFERENTIAL DEACTIVATION SWITCH DEVELOPED A LEAK RESULTING IN SIGNIFICANT BRAKE FLUID LOSS AND DEACTIVATION OF CRUISE CONTROL FUNCTIONALITY. *TR

Service Brakes, Hydraulic
Filed Jun 22, 2009TX

I OWN A 2002 FORD WINDSTAR THAT CONTINUES TO HAVE ISSUES WITH THE "BRAKE" AND "ABS" LIGHTS LIGHTING ON MY DASH. THIS ISSUE DOES NOT SEEM TO AFFECT STOPPING AND IS NOT CONSTANT BUT IS INTERMITTENT. NOT TROUBLE CODES ARE REGISTERED IN THE ON BOARD COMPUTER. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 20, 200985,000 milesOH

ANTI LOCKING BRAKE SYSTEM INTERMITTENT DUE TO ABS SYSTEM CONTROL MODULE DEFECTIVE. *TR

Service Brakes, Hydraulic
Filed Jun 20, 200957,000 milesUT

THE ABS, BRAKE, AND TRAC ACTIVE LIGHTS COME ON INTERMITTENTLY. THEY DON'T COME ON DURING SOME TRIPS, COME ON DURING SOME TRIPS AND STAY ON UNTIL THE CAR IS TURNED OFF. ANYTIME THE LIGHTS ARE ON, THE ABS SYSTEM DOES NOT WORK. EVIDENTLY THIS IS CAUSED BY AN ALUMINUM PLATE THAT WHEN WARM (DURING SUMMER MONTHS OR AFTER BEING DRIVEN FOR A WHILE) EXPANDS AND INTERFERES WITH THE CONNECTION. *TR

Service Brakes, Hydraulic
Filed Jun 19, 200966,000 milesCA

2002 FORD WINDSTAR W/ABS. THE AMBER ABS WARNING LIGHT AND RED BRAKE WARNING LIGHT COME ON SIMULTANEOUSLY. I HAD THE ELECTRONIC HYDRAULIC CONTROLUNIT SCANNED FOR ERROR CODES AND IT WAS DETERMINED THAT THE ABOVE REFERENCE ELECTRONIC HYDRAULIC CONTROL UNIT WAS DEFECTIVE. THE ERROR CODES WERE C1185, C1233, C1235, C1236, U1262, C1446. IT APPEARS THAT FORD INTENTIONALLY BUILT INTO THE 2002 WINDSTAR AN INTENTIONAL EXPENSIVE FAILURE MECHANISM IN WHICH THE ALUMINUM HEATSINK IN THE ABOVE MENTIONED ELECTRONIC HYDRAULIC CONTROL UNIT STRESSES THE CHEAP CIRCUIT BOARD IN THE SAME UNIT CAUSING THE CIRCUIT BOARD TO FAIL. WORSE YET, FORD CHARGES APPROXIMATELY $1000.00 JUST FOR THE NEW ELECTRONIC HYDRAULIC CONTROL UNIT. THEN YOU MUST PAY THEM TO DOWNLOAD THE SOFTWARE INTO THE PART, AND THEN THE PART MUST BE INSTALLED AT A HUGE LABOR COST. THESE ARE BRAKES AND THEREFORE THIS IS A VERY SERIOUS SAFETY HAZARD. FURTHER, AS I KNOW YOU ARE AWARE, THIS IS AN EXTREMELY WIDE SPREAD PROBLEM COSTING CONSUMERS THOUSANDS OF DOLLARS EACH FOR THIS VEHICLE OBSOLESCENCE THAT WAS INTENTIONALLY DESIGNED IN BY FORD. IT IS MY HOPE THAT YOU WILL FORCE FORD TO RECALL THESE DANGEROUS AND FAULTY VEHICLES. *TR THANK YOU, MICHAEL S. EDWARDS

Traction Control System
Filed Jun 17, 2009126,000 milesMI

FORD WINDSTAR SEL 2002 AFTER APPROX 1 HR OF DRIVING, THE BRAKE AND ABS WARNING LIGHTS WOULD ILLUMINATE AND THE CHECK TRACTION CONTROL MESSAGE WOULD FLASH ON THE INFORMATION DISPLAY. PROBLEM WOULD USUALLY RESOLVE AFTER BEING LEFT OVER NIGHT. THE FREQUENCY OF THE INTERMITTENT FAILURE WOULD INCREASE AS WEATHER GOT WARMER. EVENTUALLY IT WOULD OCCUR DIRECTLY AT FIRST START IN THE MORNING. *TR

Service Brakes, Hydraulic
Filed Jun 15, 200997,000 milesNY

BRAKE PRESSURE DIFFERENTIAL DEACTIVATION SWITCH LEAKING CAUSING LOSS OF BRAKE FLUID AND FLUID HAS WICKED INTO CRUISE MODULE AND ABS MODULE CAUSING RED BRAKE LIGHT, ABS LIGHT, INTERMITTENT SPEEDOMETER AND ODOMETER, COMPLETE LACK OF CRUISE CONTROL, LOSS OF ABS FUNCTION. REPLACED BPDDS, CRUISE CONTROL NOW SOMETIMES FUNCTIONAL, NO OTHER PROBLEMS FIXED. DAMAGE CAUSED BY LEAKING FLUID STILL PRESENT. *TR

Service Brakes, Electric
Filed Jun 15, 200991,000 milesNJ

2002 FORD WINDSTAR KEEPS DISPLAYING CHECK ABS OR CHECK TRACTION CONTROL ON THE MESSAGE CENTER. THEN THE ABS OR TRAC LIGHT TURNS ON THE DASH. AFTER CAR IS RESTARTED THE MESSAGES GO AWAY. WILL HAPPEN EVERY ONCE IN A WHILE. MY MECHANIC JUST TOLD ME THERE IS A FAULTY ABS CONTROL MODULE AND SENSOR. I CANNOT AFFORD TO REPLACE THAT. I READ REPORTS THAT THIS IS A PROBLEM WITH THE WINDSTAR AND A FIRE CAN RESULT. MY WIFE DRIVES MY 3 KIDS AROUND IN THIS VEHICLE. *TR

Electrical System
Filed Jun 14, 2009119,000 milesTX

WE OWN A FORD WINDSTAR 2002 VAN. THE FOLLOWING ARE OCCURRING: LOST BRAKE FLUID, BRAKE LIGHT, SPEEDOMETER AND ODOMETER STOPPED WORKING, ABS BRAKE LIGHT, CHECK ENGINE LIGHT, CRUISE CONTROL WILL NOT ACTIVATE AND THIS IS CAUSED BY LEAK IN THE BRAKE PRESSURE DIFFERENTIAL DEACTIVATION SWITCH. THE LIGHTS ON THE DASHBOARD ARE PERMANENT AND I WILL NEED TO TAKE VAN IN TO THE FORD DEALER FOR REPAIRS. SINCE THIS IS A SERIOUS AND DANGEROUS MATTER CAUSED BY A DEFECTIVE PART, WE HOPE THAT THEY WILL RECALL THIS PART AND COVER THE COSTS FOR THE PARTS AND LABOR. WE ARE DISAPPOINTED WITH FORD. *TR

Visibility › Rear Window Wiper/Washer › MotorFire
Filed Jun 9, 200982,241 milesPA

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT ENTERED HER VEHICLE AND NOTICED THICK WHITE SMOKE INSIDE THE ENTIRE PASSENGER COMPARTMENT. THE FIRE DEPARTMENT ARRIVED AND DISCONNECTED THE BATTERY. THEY STATED THAT AN ELECTRICAL FIRE HAD OCCURRED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS INSPECTED BY AN INSURANCE ADJUSTER, WHO DETERMINED THAT THE REAR WINDOW WIPER MOTOR FAILED AND CAUSED THE FIRE. THE VEHICLE WAS LABELED AS DESTROYED DUE TO THE COST TO CLEAN THE CHEMICALS OUT OF THE VEHICLE, WHICH WAS MORE THAN THE VEHICLE'S WORTH. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP. THE TECHNICIAN STATED THAT THE WINDOW WIPER MOTOR CAUSED THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND HER VIN WAS REQUESTED. SHE WAS LATER INFORMED THAT SHE NEEDED TO CALL HER INSURANCE COMPANY FOR FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 82,241.

Air Bags
Filed Jun 9, 2009AZ

2002 FORD WINDSTAR BRAKE LIGHT AND ABS LIGHT ON. COMES ON AFTER SHORT TIME EVERY TIME. *TR

Electrical System
Filed May 29, 2009115,000 milesIN

WE ARE HAVING TROUBLE WITH OUR 2002 WINDSTAR VAN...THE BRAKE LIGHTS , ABS LIGHTS, AND TRAC LIGHTS ARE COMING ON ALL OF THE TIME PLUS THE OD LIGHT, TOO!!! OUR MECHANIC SAYS THAT BRAKE FLUID HAS DRIPPED ONTO THE ABS MODULE, AND THAT THIS COULD CAUSE A FIRE!!! IF YOU HAVE SO MANY COMPLAINTS WHY DON'T YOU DO SOMETHING ABOUT IT???ARE YOU GOING TO REPLACE THE PARTS???? *TR

Service Brakes, Electric
Filed May 28, 200985,000 milesCA

1-1-08, SMOKE FROM ENGINE ON A ROAD TRIP, NOTICED LEAK FROM HOSES CONNECTED TO ABS, (BRAKE FLUID). CONNECTOR MELTED AND WAS REMOVED. MELTED DEACTIVATION SWITCH, CONTINUAL LOSS OF BRAKE FLUID, NEW BRAKES INSTALLED TO NO AVAIL, CONTINUAL SQUEAK OF BRAKES. COMPLETE LOSS OF BRAKES OVER THE LAST FEW MONTHS. ALMOST IN TWO ACCIDENTS DUE TO COMPLETE LOSS OF BRAKES WHILE MY CHILDREN WERE WITH ME IN THE VEHICLE. THE ONLY THING THAT WORKS IS ADDING BRAKE FLUID EVERY OTHER DAY. REPLACING FUSES CONTINUALLY SINCE. BRAKE LIGHT, ABS LIGHT GOES ON. CAUSES A SHORT WITH THE CRUISE CONTROL AND ODOMETER READINGS. CONTINUAL ACTIVATION OF BRAKE LIGHT AFTER BRAKE SERVICE. MELTED ABS, ECM WIRING CONNECTOR. THIS NEEDS TO BE RECALLED ASAP TO PREVENT ANY FUTURE PROBLEMS, AND THE POSSIBILITY OF SOMEONE GETTING KILLED. *TR

Electrical System
Filed May 28, 2009PA

CONTINUE TO HEAR MANY PEOPLE HAVING ELECTRICAL PROBLEMS WITH '02 FORD WINDSTAR. OUR BRAKE LIGHT AND ABS LIGHT STAYS ON AND FUSES KEEP BLOWING, ESP. THE FUSE FOR INTERIOR LIGHTS. RECENTLY THE FUSE THAT CONTROLS OUR RADIO AND THE REMOTE HAS BLOWN. I HAVE HEARD THERE HAVE BEEN MANY FIRES SO I AM AFRAID TO REPLACE THE FUSES. I HAVE HAD IT TO FORD AND ALSO TO A SHOP THAT WORKS STRICTLY ON ELECTRICAL PROBLEMS BUT HAVE NOT HAD IT RESOLVED. I UNDERSTAND THAT THE NHTSA IS LOOKING INTO HAVING FORD RECALL SOME PARTS THAT ARE CAUSING THIS PROBLEM AND JUST WANTED TO GET ON THE LIST OF COMPLAINTS. *TR

Service Brakes, Hydraulic
Filed May 27, 200989,680 milesMI

INTERMITTENT FAULT IN THE ABS SYSTEM THAT CAUSES THE ABS AND TRACTION CONTROL SYSTEM TO DISENGAGE. FAULT CAUSES "ABS" "BRAKE" AND TRAC OFF" INDICATORS TO TURN ON. FAULT SEEMS TO HAPPEN MORE FREQUENTLY IN WARMER TEMPERATURES. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Ford Windstar → · Every Windstar year → · How the figures are calculated →