2002 Ford Windstar complaints

THIS ALL STARTED ABOUT A YEAR AGO WITH A BRAKE FLUID LEAK AND AN INTERMITTENT AMBER AND RED ABS AND BRAKE WARNING INDICATORS ON THE DASHBOARD INDICATING A FAILURE OF THE ABS SYSTEM. IT IS NOW TO THE POINT THAT THE LIGHTS ARE ON ALL THE TIME. I HAD THE RECALL 09S09 WORK COMPLETED BY FORD AND THEY SAID THAT THE MODULE IS CAUSING THE PROBLEM BUT THEY WOULD NOT COVER IT UNDER THIS RECALL. FORD RECOMMENDED THAT IT BE FIXED BECAUSE IT IS A SAFETY HAZARD AND WILL CAUSE INCREASED BREAKING DISTANCES. BASED ON THIS FEEDBACK FROM MY LOCAL FORD DEALER I AM SUBMITTING THIS COMPLAINT. *TR

WHILE OPERATING ON AN URBAN ARTERIAL ROAD AT APPROXIMATELY 35MPH, THE ABS AND BRAKE SYSTEM WARNING LIGHTS CAME ON. BRAKE PEDAL TRAVEL WHEN STOPPING SEEMED TO BE EXCESSIVE COMPARED TO PREVIOUS EXPERIENCE WITH THE VEHICLE. WEATHER AT TIME OF THE INCIDENT WAS CLEAR AND DRY WITH TEMPERATURE IN THE MID 80S. ABS AND BRAKE SYSTEM WARNING LIGHTS REMAINED ON UNTIL VEHICLE WAS SHUT DOWN. AT NEXT STARTUP, APPROXIMATELY 1.5 HOURS LATER, THE WARNING LIGHTS DID NOT COME ON, AND BRAKE OPERATIONS SEEMED NORMAL. VEHICLE HAS BEEN INSPECTED AND SERVICED UNDER FORD MOTOR COMPANY RECALL NO. 09S09. HOWEVER, I AM UNAWARE OF THE SPECIFIC EXTENT OF SERVICE WORK PERFORMED BY THE DEALER ON THIS PARTICULAR VEHICLE UNDER THAT RECALL. *TR

2002 FORD WINDSTAR - HAD RECALL FROM OCT 2009 (VEHICLE SPEED CONTROL) DONE ON VEHICLE. SOMETIME THE CAR WILL START AND NO ISSUES APPEAR IN THE DRIVER INSTRUMENT GAUGES OTHER TIMES THE ISSUE WILL APPEAR AT STARTUP. IF IT IS FINE AT STARTUP, SOMETIMES WHILE DRIVING (SOMETIMES OVER BUMPS, SOMETIMES JUST OVER TIME), THE PROBLEM WILL APPEAR. THE PROBLEM IS THAT THE "BRAKE", "ABS", AND "TRAC CONTROL" LIGHTS TURN ON, INDICATING A PROBLEM WITH THE CAR'S BRAKING SYSTEM. CAR STILL BRAKES FINE UNDER NORMAL CONDITIONS, BUT IT APPEARS THAT THE ABS SYSTEM AND TRACTION CONTROL SYSTEMS STOP FUNCTIONING RESULTING IN THE LOSS OF THOSE CRITICAL SAFETY SYSTEMS. SHUTTING THE CAR OFF AND RESTARTING RESETS THE SYSTEM AND EVERYTHING IS FINE UNTIL IT HAPPENS AGAIN. PROBLEM IS GETTING MORE REGULAR, ALMOST OCCURRING EVERY TIME WE DRIVE THE CAR. *TR

ON 12/09/09 I HAD THE RECALL 09S09 SPEED CONTROL CAMPAIGN RECALL PERFORMED AT FEDUKE FORD @ 2200 VESTAL PARKWAY E. VESTAL, NY 13850 ON MY 2002 FORD WINDSTAR. AFTER THE RECALL WAS PERFORMED I AM EXPERIENCING VERY FREQUENT ABS/BRAKE LIGHT INDICATORS ON THE DASH WARNING LIGHT SYSTEM. THE VAN WAS TAKEN BACK TO FEDUKE FORD FOR DIAGNOSIS ON 07/15/10. THE RESULT OF THE DIAGNOSIS WAS A FAULTY ECU RELAY THAT IS BUILT INTO THE ELECTRONIC CONTROL UNIT. SAID REPAIR ESTIMATE WAS APPROXIMATELY $842.00. WITH THE ABS /BRAKE WARNING LIGHTS ON I DO NOT HAVE ABS BRAKES. THESE LIGHTS ARE ON FREQUENTLY AND THIS IS MY FAMILY VEHICLE. I HAVE DONE ONLINE RESEARCH AND HAVE DISCOVERED THIS IS A VERY COMMON PROBLEM WITH THESE VANS. MY WIFE AND CHILDREN USE THIS VAN AND I AM VERY CONCERNED THAT THIS ISSUE IS NOT BEING CORRECTED BY FORD SINCE THIS IS SUCH A COMMON PROBLEM/DEFECT. DURING THE WEEK PRIOR TO 07-15-2010 I HAD TO STOP QUICKLY FOR BACKED UP TRAFFIC ON SR 434 AND SINCE I HAD NO ABS MY BRAKING DISTANCE WAS INCREASED AND THE OVERALL BRAKING ABILITY OF THE VAN WAS NOT WHAT IT WOULD HAVE BEEN HAD THE ABS SYSTEM BEEN FUNCTIONING PROPERLY. *TR

THE ABS WARNING LIGHT COMES ON FREQUENTLY WHICH STOPS THE ABS FROM WORKING PER THE FORD DEALER. A BRAKE LIGHT WARNING LIGHT ALSO COMES ON, BUT PER THE FORD DEALER THE BRAKES ARE NOT AFFECTED. THIS PROBLEM APPEARS TO BE RELATED TO FORD RECALL NO. 09S09. THE FORD DEALER WANTS ME TO SPEND $800 TO REPLACE THE ABS MODULE. I THINK FORD SHOULD BE PAYING FOR THIS REPLACEMENT SINCE LEAKING OIL FROM THE SPEED CONTROL DEACTIVATION SWITCH (SCDS) (FORD RECALL NO. 09S09) LANDS ON THE ABS MODULE AND CONNECTOR. *TR

RECALL 09S09 WAS PERFORMED ON MY 2002 WINDSTAR. THE SPEED CONTROL WAS NOT WORKING BEFORE THIS RECALL. IT WAS WORKING NOW. A DAY OR 2 LATER THE ORANGE ABS LIGHT CAME ON. THE BRAKES SEEM TO WORK OK FOR A WHILE, NOW IT SEEMS THAT THE BRAKES ARE ERRATIC IN PEDAL PRESSURE AND STOPPING DISTANCE. *TR

BRAKING DISTANCE SUDDENLY INCREASED. *TR

I OWN A 2002 FORD WINDSTAR IT WAS MAKING NOISE IN THE REAR SO I TOOK IT TO THE SHOP AND MY REAR AXLE IS CRACKED IN HALF MY TIRES ARE LEANING IN I CANT DRIVE IT. ITS MY ONLY VEHICLE LOTS OF COMPLAINTS ON-LINE YOU WOULD THINK FORD WOULD DO SOMETHING THANK YOU *TR

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 35-40 MPH, THE REAR END OF THE VEHICLE BEGAN TO SHAKE WITH AN INTENSE VIBRATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO A DEFECTIVE REAR AXLE. THE ESTIMATED REPAIR COST WAS $1,000. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 128,000. THE VIN WAS UNAVAILABLE.

THIS IS AN ADDITION TO ONGOING DEFECT INVESTIGATION #PE10016. I HAVE A 2002 FORD WINDSTAR. THE REAR AXLE HOUSING "CRACKED IN HALF" AS I WAS DRIVING ON A HIGHWAY, BUT LUCKILY AT A LOW SPEED IN TRAFFIC. THERE WAS NO WARNING, NO ACCIDENT AND NO POT HOLES. MY TIRE BEGAN TO SMOKE AND THE VEHICLE WAS INOPERABLE. AFTER THE TOW TRUCK CAME I LOOKED UNDERNEATH THE CAR AND NOTICED THE AXLE SPLIT COMPLETELY IN TWO. *TR

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR WHEEL AXLE BROKE IN HALF. THE VEHICLE WAS DRIVEN ONTO THE SIDE OF THE HIGHWAY WITH HALF OF THE AXLE DRAGGING ON THE ROAD SURFACE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000. THE VIN WAS UNAVAILABLE.

BRAKING DISTANCE HAS SUDDENLY INCREASED ALONG WITH ABS AND BRAKE LIGHT INTERMITTENTLY ON. *TR

BROKEN REAR AXLE, 2002 WINDSTAR. I HEARD A METAL TO METAL NOISE FROM THE REAR OF THE CAR WHILE DRIVING. IT WAS WORSE WHILE TURNING, OR OVER A BUMPY SURFACE. AFTER INSPECTING THE CAR I NOTICE THAT THE REAR AXLE WAS CRACKED AND JUST ABOUT TO BREAK. I HAD THE PROBLEM REPAIRED. (PHOTOS AVAILABLE OF CRACKED AXLE). *TR

MY WIFE WAS DRIVING OUR 2002 FORD WINDSTAR REGULARLY, COMMUTING TO BASKETBALL CAMPS WITH MY DAUGHTER AND HER FRIENDS AND TAKING A COUPLE ONE DAY VACATIONS THAT REQUIRED SIGNIFICANT TRAVEL. SHE SAID THAT THERE WAS A TAPPING AND SQUEALING NOISE COMING FROM THE REAR OF THE VAN FREQUENTLY. SHE TOOK THE VAN OUT FOR THE LAST TIME AND RETURNED SAYING THAT THERE WAS A LOUD BANG AND THAT THE VAN WAS SWAYING IN THE REAR. WE NOTICED THAT THE REAR PASSENGER TIRE WAS TIPPED INTO THE WHEEL WELL AND UPON INSPECTION FOUND THE REAR AXLE WAS FRACTURED AND THE TWO PIECES WERE MISALIGNED. THE VAN IS OBVIOUSLY UNDRIVABLE AND WE"RE IN THE PROCESS OF DETERMINING REPAIR COSTS. UNFORTUNATELY WE WERE RETURNING FROM A CAR DEALERSHIP AND WERE PLANNING TO RETURN WITH THE VAN TO BE EVALUATE FOR TRADE WHEN WE DETERMINED THE DAMAGE. *TR

ABS SYSTEM DEACTIVATES, ABS LIGHT AND BRAKE LIGHT COMES ON DEACTIVATING TRACTION CONTROL AND ABS SYSTEMS BRAKING DISTANCE IS INCREASED. THIS HAPPENS FREQUENTLY 2-3 TIMES DAILY ESPECIALLY ON LONG COMUTES.THESE INCIDENTS OCCUR MORE OFTEN IN THE SUMMER THAN WINTER BUT IT DOES OCCUR. *TR

2002 FORD WINDSTAR LX , PROBLEMS WITH DASHBOARD INCLUDE SUDDEN APPEARANCE OF ABS AND BRAKE LIGHT WHILE DRIVING. AND THEN AT TIMES THE SPEEDOMETER, AND OTHER GAUGES ON DASH BOARD STOP WORKING OR TURN RAPIDLY FROM ONE END TO OTHER AND GET STUCK AT A WRONG READING. FOR EXAMPLE I AM DRIVING AT 35 MILES PER HOUR AND MY SPEEDOMETER IS STUCK AT 80 . *TR

PULLING OUR 2002 FORD WINDSTAR VAN INTO OUR DRIVEWAY, I HEARD A LOUD CRACK FROM THE REAR OF THE VAN. I LOOKED UNDER THE REAR OF THE VAN AND NOTICED THAT THE REAR AXLE WAS BROKEN IN HALF. I HAVE PARKED THE VAN SINCE IT IS NOT SAFE TO DRIVE. *TR

REAR AXLE IS CRACKED, WHEELS STARTED TO CAVE IN. WILL TRY TO TEMPORARILY WELD THE AXLE SINCE WE CAN'T AFFORD TO REPLACE THE AXLE. *TR

1. NORMAL DRIVING ALTHOUGH PROBLEM INCREASES WITH WARMER WEATHER. 2. ABS AND BRAKE LIGHTS ILLUMINATE CONSECUTIVELY AND ABS BRAKE SYSTEM DEACTIVATES INCREASING STOPPING DISTANCES DESPITE FUSIBLE LINK INSTALLED BY LOCAL FORD DEALER UNDER NHTSA CAMPAIGN ID NUMBER : 09V399000 3. FORD DEALER AND INDEPENDENT SHOP SCAN CODE C1185 HOWEVER PARTS REPLACEMENT DOES NOT REMEDY. *TR

MY 2002 FORD WINDSTAR'S REAR AXLE HAS CRACKED! WHILE I WAS DRIVING WE HEARD A HORRIBLE SOUND. WE GET OUT AND LOOK TO SEE THAT MY REAR TIRES WE BOWED IN. I HAD MY COUSIN WHO IS A MECHANIC TO COME OVER AND HE TOLD ME THAT MY REAR AXLE HAS CRACKED AND HE HAS NEVER SEEN ANYTHING LIKE IT! I'VE HAD TO PAY TO HAVE IT TOWED TWICE ALREADY AND I HAVE TO PAY $450.00 FOR THE PART AND THAT DOES NOT INCLUDE LABOR. THE JOB IS A 7-8 HOUR PROJECT! I'M FURIOUS! I'VE OWNED THIS VAN FOR 3 MONTHS! I HAVEN'T BEEN ABLE TO WORK THIS ENTIRE WEEK BECAUSE OF THIS PROBLEM! I CAME HOME THE DAY THAT IT HAPPENED AND LOOKED UP THE PROBLEM AND APPARENTLY ITS A COMMON KNOWN PROBLEM WITH THESE CARS! I GUESS FORD IS GOING TO WAIT FOR SOMEONE TO DIE BEFORE THEY FIX THIS PROBLEM! *TR

WE HAVE A 2002 FORD WINDSTAR. WE WERE AT THE DEALERSHIP TODAY FOR AN OIL CHANGE, NEW FUEL FILTER AND TIRES ROTATED. OUR VAN WAS ONE THAT WAS RECALLED FOR THE CRUISE CONTROL. WE TOOK IT IN WHEN WERE NOTIFIED AND ABOUT 2 WEEKS AFTER THE RECALL OUR CRUISE CONTROL STOPPED WORKING. LAST FRI. OUR ABS LIGHT CAME ON AND THEN IT SUDDENLY WENT OUT. WE HAD TO HAVE A NEW AXLE PUT ON OUR VAN IN MAY,2010 DUE TO THE AXLE CRACKED. WE THOUGHT MAYBE THE LIGHT CAME ON BECAUSE OF HAVING NEW BRAKES PUT ON WHEN WE INSTALLED THE NEW AXLE. WE HAD THE FORD MECHANIC CHECK THIS OUT AND HE TOLD US THAT THE ABS IS LEAKING, BUT THIS HAS NOTHING TO DO WITH THE CRUISE CONTROL. IF THIS IS LEAKING AND THE CRUISE CONTROL WON'T WORK BECAUSE OF IT LEAKING ISN'T RELATED TO THE RECALL? *TR

2002 WINDSTAR RECEIVED RECALL TO FIX FIRE PROBLEM BUT NOW I'M HAVING ISSUES. ABS/BRAKE/TRACTION CONTROL WARNING LIGHTS ON AND MESSAGE BOARD SAYS CHECK TRAC CONTROL. ONLINE FORUMS I'VE READ SEEMS TO SUGGEST THIS IS AN ONGOING PROBLEM WITH A DEFECTIVE E.C.M. IT WAS SPORADIC AT FIRST,BUT NOW A CONSTANT OCCURRENCE. PLEASE HAVE FOMOCO DEAL WITH THIS QUALITY DEFECT SO I DO NOT HAVE TO FORK OUT ANY MONEY I DO NOT HAVE TO SPEND. *TR

BRAKING DISTANCE SUDDENLY INCREASED ABS PROBLEM. *TR

FIRST TIME I WAS RIDING ON A MAJOR HIGHWAY DOING ABOUT 65 MPH AND I HEARD A LOUD CRACK FOLLOWED BY A RUBBING NOISE COMING FROM THE REAR OF THE CAR. WHEN I LOOKED IN THE REAR VIEW MIRROR THEIR WAS SMOKE COMING FROM THE BACK. I PULLED OVER AND MY REAR TIRES WERE POINTED INWARD AND THE AXLE WAS BROKEN IN HALF. THAT HAPPENED AROUND FEBRUARY 2010. I HAD IT REPLACED FROM MY MECHANIC WITH A USED REAR AXLE AND THE SAME THING JUST HAPPENED AGAIN ON JULY 8TH, 2010. AFTER TALKING WITH MY MECHANIC, HE SAID HIS PARTS SUPPLY GUY IS GETTING A LOT OF REQUESTS FOR THESE AXLES. *TR

BRAKING DISTANCE SUDDENLY INCREASED. SPEED CONTROL DEACTIVATION SWITCH (SCDS) IS LEAKING. I SMELT SOMETHING BURNING, AND WHEN I WENT TO STOP THE BRAKING DISTANCE WAS SUDDENLY GREATER THAN USUAL. THAT'S WHEN I NOTICE BRAKE FLUID LEAKING FROM THE SCDS. THIS COMPONENT SHOULD HAVE BEEN REPLACED AS PART OF A RECALL (09S09) DONE IN JANUARY 2010, HOWEVER MOST OF THE TIME FORD IS NOT REPLACING THIS PART. I'M FORCED TO PAY TO REPLACE THIS PART OUT OF MY OWN POCKET. IF NOT BRAKE FLUID WILL CONTINUE TO LEAK CAUSING LOSE OF BRAKES AND ALSO THE POSSIBILITY OF A FIRE. *TR

I HAVE A 2002 FORD WINDSTAR WITH 94,000 MILES ON IT. I HAVE LATELY BEEN HEARING A LOUD BANGING SOUND WHENEVER I MAKE TURNS SO I BROUGHT TO THE MECHANIC AND WAS TOLD THAT THE REAR AXLE IS NEARLY CRACKED IN HALF. I CAN SEE THAT THIS IS A VERY COMMON ISSUE WITH THIS CAR. I AM AFRAID TO DRIVE IT, AFRAID THAT WHEN IT SPLITS, I'M GOING TO GET INTO AN ACCIDENT. I SIMPLY CAN'T AFFORD THE $1000 PLUS IT'S GOING TO COST ME TO REPAIR IT, AND BETTER YET, MY OTHER CAR IS A 2003 FORD WINDSTAR. SO I'M ALSO AFRAID I'LL HAVE TO DEAL WITH THIS TWICE. *TR

THE REAR AXLE TUBE ON MY 2002 FORD WINDSTAR CRACKED YESTERDAY AND COST ME ALMOST $400 TO REPAIR. I AM A FORD CERTIFIED REPAIR TECHNICIAN AND I HAVE SEEN THIS SAME CONCERN ON SO MANY WINDSTARS THAT I FEEL THAT IT WARRANTS INVESTIGATION FOR A POSSIBLE SAFETY RECALL. THE AXLE TUBES ALWAYS SPLIT CLOSE TO THE LEFT SIDE AND NOT ALONG ANY SEAMS OR WELDS. THIS IS A STRUCTURAL DEFECT AND A SAFETY HAZARD. IF THE AXLE BREAKS COMPLETELY IT WILL CAUSE COMPLETE LOSS OF CONTROL OF THE VEHICLE. PLEASE CONSIDER INVESTIGATING THIS MATTER. *TR

I HAVE A FORD 2002 WINDSTAR. WHILE I WAS DRIVING ON THE PARKWAY GOING 45 TO 55 MILES PER HOUR , I HEARD A CLICKING SOUND. SHORTLY AFTER I GOT OFF THE PARKWAY, I DROVE ABOUT A HALF MILE DOWN THE STREET. I SMELLED A BURNING SMELL, SO I PULLED THE VAN OVER TO INVESTIGATE THE PROBLEM. I NOTICED THAT MY REAR BACK TIRE WAS BOWED INWARD. THE TIRE HAD RUBBED AGAINST THE INSIDE PANEL CAUSING THE TIRE TO SMOKE AND MELT. IT GOT REALLY HOT TO THE POINT I COULDN'T DRIVE IT. MY REAR AXLE IS BROKEN. I DID SOME RESEARCH ON THE INTERNET AND I WAS SURPRISED TO SEE THE HIGH NUMBER OF PEOPLE REPORTING THE SAME PROBLEM THAT I AM HAVING ABOUT 1999-2003 FORD WINDSTARS. I KNOW THE LORD WAS WITH ME AND MY FAMILY BECAUSE THIS COULD HAVE RESULTED IN A VERY BAD ACCIDENT. SOMETHING NEEDS TO BE DONE ABOUT THESE VANS ASAP BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED. THANK YOU KINDLY! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE A 2002 FORD WINDSTAR MINIVAN AND I WAS DRIVING DOWN THE ROAD WHEN I FELT LIKE I LOST CONTROL OF THE BACK END OF THE VAN AND THEN I HEARD METAL SCRAPPING NOISES. I STOPPED THE CAR AND FOUND THE PASSENGER REAR TIRE TILTED IN AND A BIG CRACK IN THE REAR AXLE. APPROX SPEED AT THE TIME 40 MPH. *TR

2002 FORD WINDSTAR REAR AXLE CRACKED. *TR

I, BEING THE REGISTER OWNER, OF THIS 2002 FORD WINSTAR LX, HAVE BEEN DRIVING THIS VEHICLE,FOR TWO MONTHS. I HAVE DRIVEN APPROXIMATELY 4500 MILES. I HAVE REPLACED THE FRONT AND REAR BRAKE LININGS. BUT STILL, THE YELLOW ABS LIGHT, AND THE RED BRAKE LIGHT, KEEP COMING ON. I AM AFRAID, THAT THE VEHICLE BRAKING DISTANCE WILL BE SUDDENLY INCREASED,BECAUSE OF THE FORD DESIGNED ECM, HCU, AND SCDS SWITCHES. I AM HOPING THAT FORD WILL CORRECT THIS VEHICLE PROBLEM, SO THAT THE FIRE THREAT AND INCREASED BREAKING DISTACETHREAT, MAY BE RESOLVED, BEFORE THERE COULD, OR MIGHT BE ANY ACCIDENT, THUSLY, CAUSING BODILY INJURY, AND OR PROPERTY DAMAGE TO ANYONE OR ANYTHING. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE REAR WHEELS ON MY 2002 FORD WINDSTAR BEGAN TO BOW OUTWARD AND THE CAR WAS NOW NOTICEABLY SHAKING AT SPEEDS GREATER THAN 25 MPH. WE THOUGHT IT MIGHT BE A BAD ALIGNMENT. WE TOOK IT TO NTB AND FORTUNATELY, THEY TOLD US NOT TO DRIVE IT ANY MORE. THE REAR AXLE HAD CRACKED AND WAS IN NEED OF REPLACEMENT.. AFTER THE REPLACEMENT, I CONTACTED FORD'S REGIONAL OFFICE. I WAS TOLD BY THE FORD REGIONAL OFFICE TO REFER MY CONCERN TO MY DEALER HERE IN COLUMBUS, BUT, I HAD ALREADY DONE SO. FURTHER COMMUNICATIONS WITH THEM LEAD TO THE SERVICE MANAGERS DENIAL OF ANY COMPENSATION FOR THE FORD PART MALFUNCTION. REAR AXLES ON 2002 WINDSTARS OR ANY WINDSTAR WITH THOSE TAURUS CHASISES, SHOULD NOT CRACK AND SEPARATE CAUSING A DANGER TO MY FAMILY. THE MANAGER TOLD ME TO HOLD ON TO MY RECEIPTS FOR A MONTH OR SO BEFORE RESPONDING AGAIN TO FORD'S OFFICE. HE ASSURED ME THAT A RECALL WAS POSSIBLE. MEANWHILE, I AM OUT THE $1700.00 IT TOOK TO REPAIR A DEFINITE FLAW IN THE ENGINEERING. *TR

2002 FORD WINDSTAR WITH "CLUNKING" NOISE IN THE REAR SUSPENSION. TOOK TO REPAIR SHOP AND FOUND THAT THE REAR AXEL WAS CRACKED NEARLY 1/2 WAY THROUGH. MECHANIC SAID THAT HE HAS NEVER SEEN THIS TYPE OF FAILURE BEFORE. THIS WAS IN OCTOBER OF 2009 (I HAVE REPAIR BILL WITH EXACT DATE AND MILEAGE IF NEEDED). THE AXEL WAS REPLACED WITH A USED AXEL AT THAT TIME. JUNE, 2010 AGAIN HAVE NOISE IN THE REAR SUSPENSION AND TAKE THE VEHICLE TO OUR MECHANIC. AGAIN, THE REAR AXEL IS CRACKED. AGAIN, OUR MECHANIC HAS LOCATED A USED AXEL WHICH WE ARE CURRENTLY IN PROCESS OF HAVING INSTALLED. THANKFULLY, WE FOUND THE PART FAILURE BEFORE SERIOUS ACCIDENT OR INJURY HAPPENED BUT TO HAVE THE SAME PART FAIL WHEN OUR MECHANIC HAD NEVER SEEN THAT TYPE OF FAILURE BEFORE SEEMS TO INDICATE A PROBLEM BEYOND NORMAL WEAR. *TR

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 40 MPH THE ABS AND BRAKE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE COMPUTER SYSTEM FOR THE ABS BRAKE SYSTEM MAY HAVE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT HER VEHICLE WAS NOT INCLUDED IN ANY RELATED RECALLS. THE SERVICE LIGHTS HAVE CONTINUED TO ILLUMINATE ON THE INSTRUMENT PANEL. THE FAILURE AND CURRENT MILEAGES WERE 115,000.

WHILE EXITING NJ TURNPIKE, THE REAR BEAM OF MY 2002 FORD WINDSTAR FRACTURED, CREATING SEVERE NEGATIVE CAMBER ON BOTH REAR WHEELS. BY THE TIME THE VEHICLE WAS TOWED BACK HOME ON A FLATBED, THE REAR BEAM WAS CRACKED IN TWO PIECES. CONTACTED FORD DEALER THE NEXT DAY, AND THE SERVICE MANAGER STATED THAT HE WAS UNAWARE OF ANY SUCH PROBLEMS WITH THIS MAKE AND MODEL OF VEHICLE. I REQUESTED THAT HE SEND OUT A FIELD SERVICE REPRESENTATIVE TO TAKE A LOOK AT THE DAMAGE, AND THE SERVICE MANAGER TOLD ME THAT HE WOULD ONLY HAVE A TECHNICIAN LOOK AT THE VEHICLE IF I TOWED IT TO HIS DEALERSHIP. I AM IN THE PROCESS OF DETERMINING WHETHER I WANT MY LOCAL INDEPENDENT SERVICE SHOP TO DO THE REPAIR OR THE FORD DEALERSHIP. *TR

2002 FORD WINDSTAR. REAR AXLE BROKE AND WHEELS BOWED IN. GOING ABOUT 30 MPH WITH UNDER 115,000MILES ON ODOMETER. HEARD SOME RATTLING NOISES IN THE 2 WEEKS LEADING UP TO THE BREAK, THOUGHT THE SPARE UNDER NEATH WAS MAKING THE NOISE BECAUSE NOTHING ELSE WAS LOOSE. REGULAR CORROSION & DRIVING CONDITIONS. CAR WAS TOWED AND IS CURRENTLY AT THE SHOP. WHEN TOW TRUCK OPERATOR WAS LOADING ON FLATBED, AXLE COMPLETELY SEPARATED & HE HAD DIFFICULTY GETTING IT ON SAFELY. VEHICLE WAS PREOWNED BUT HAD A CLEAN CAR FAX AND WAS NEVER INVOLVED IN ANY ACCIDENTS. *TR

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THE REAR AXLE WAS CRACKED NEAR THE TWO DRAINAGE HOLES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THEY WERE UNABLE TO SERVICE THE FAILURE. THE CONTACT STATED HE NOTICED AN ABNORMAL CRACKING NOISE WHEN DRIVING THE VEHICLE PRIOR TO LOCATING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WAS 121,000. UPDATED 09/15/10. *LJ THE CONSUMER STATED HE NOTICED THE AXLE WAS CRACKED WHEN HE WAS INSTALLING NEW SHOCKS ON THE REAR OF THE VEHICLE. THE CONSUMER STATED A RECALL WAS ISSUED FOR THE PROBLEM HE EXPERIENCED AND HE IS NOW SEEKING REIMBURSEMENT. 09/16/10*JB

AFTER HAVING A CRUISE CONTROL SAFETY RECALL DONE ON OUR 2002 FORD WINDSTAR, THE "ABS" LIGHT COMES ON AND STAYS ON MOST OF THE TIME NOW! I AM ASSUMING THE "ABS" SYSTEM IS NOT WORKING AND WE MIGHT HAVE A SAFETY ISSUE WHEN IT COMES TO EMERGENCY BRAKING SITUATIONS. *TR

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT NOTICED THE REAR TIRES WERE LEANING INWARD AND FOUND THAT THE REAR AXLE WAS CRACKED IN HALF. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY BUT DID NOT RECEIVE REPAIRS. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 80,000.

I HAVE A 2002 FORD WINDSTAR MINIVAN. I TOOK THE VAN TO THE LOCAL DEALERSHIP TO HAVE MY TRACTION CONTROL CHECKED BECAUSE THE LIGHTS(ABS,BRAKES,TRAC OFF) ON THE DASH COME ON AND STAY ON. THIS VEHICLE DOES NOT HAVE ANY CURRENT RECALL ORDERS AND THE DEALERSHIP CONFIRMED THAT. I HAD THEM CHECK MY VAN TO FIND OUT WHY THE LIGHTS ARE STAYING ON. THIS IS WHAT I WAS TOLD, THEY SAID THAT MY HYDRAULIC CONTROL UNIT (HCU)IS LEAKING FLUID ONTO MY ECU (ABS CONTROL MODULE COMPUTER) SHORTING THE SYSTEM OUT. THEY TOLD ME THE WAY TO FIX THIS PROBLEM IS TO REPLACE THE ECU(ABS CONTROL MODULE COMPUTER) WHICH COST $2000. HOW IS REPLACING THE COMPUTER GOING TO FIX THE LEAK? ACCORDING TO RECORDS THE RECALL 09S09 (SCDS) WAS REPAIRED ON THIS VEHICLE. THIS CONCERNS ME BECAUSE THEIR IS STILL FLUID(BRAKE) LEAKING ONTO A ELECTRONIC COMPONENT WHICH POSES AS A FIRE HAZARD. ACCORDING TO COMPLAINTS I HAVE READ THIS IS A COMMON CONCERN FOR MANY OTHER WINDSTAR OWNERS. THE ABS ISSUES ARE DIRECTLY RELATED TO THE LEAKING SCDS(RECALL 09S09). I AM GOING TO PERSONALLY CHECK THE LEAK TO VERIFY THE PROXIMITY OF THE LOCATION OF THE LEAK TO THE SCDS. I FEEL THIS MAY BE A ISSUE FORD HAS TO ADDRESS. PLEASE NOTE I HAVE SENT A MEMO TO THEM FIRST, AND I HOPE TO RECEIVE A RESPONSE. I WILL NOT HOLD MY BREATH THOUGH. *TR

I HAVE 2002 FORD WINDSTAR. I TOOK IT TO A LOCAL REPAIR SHOP ON 6-23-10 BECAUSE OF A RATTLING NOISE WHEN EVER IT WENT OVER A BUMP. THE MECHANIC TOLD ME THAT THE REAR AXLE WAS CRACKED ALMOST ALL THE WAY THROUGH. HE TOLD ME HE COULD GET ONE FROM A SALVAGE YARD AND FIX IT FOR AROUND $700. LUCKILY I HAD IT TAKEN CARE OF WHEN I DID BECAUSE WE WERE PLANNING A TRIP OUT OF TOWN THE NEXT WEEKEND AND IT SURELY WOULD HAVE BROKEN IN HALF ON OUR TRIP. *TR

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING AT 20 MPH, THE CONTACT HEARD UNUSUAL GRINDING COMING FROM THE REAR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO HER PRIVATE MECHANIC WHO DISCOVERED A CRACK IN THE REAR AXLE AND RECOMMENDED REPLACING. THE DEALER WAS CONTACTED WHO ADVISED THERE WERE NO RECALLS FOR THE FAILURE. ANY REPAIRS WOULD BE AT HER EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 72,500.

I HAVE A FORD WINDSTAR 2002. ITS ABS AND BRAKE LIGHTS COME ON DURING SUMMER. IN THE RECALL LAST YEAR, A FORD DEALER CHANGED THE DEACTIVATION SWITCH ON THE CAR. BUT AFTER THAT, I STILL HAVE THE SAME PROBLEM: IN WARM WEATHER, ABS AND BRAKE LIGHTS COME ON WHILE DRIVING. *TR

2002 FORD WINDSTAR REAR TRAILING AXLE BROKE COMPLETELY ,CAN NOT BE WELDED BACK TOGETHER. DRIVING ALONG A COUNTRY ROAD ABOUT 35 MILES AN HOUR AND IT JUST GAVE WAY. VEHICLE HAD BEEN INSPECTED RECENTLY WITH NO DEFECT RECOGNIZED. OWNERS NEED TO COMPLETELY REPLACE THE PART WITH A NEW AXLE AS PART CAN NOT BE FOUND IN SALVAGE YARD IN OUR AREA DUE TO THIS BEING A VERY COMMON ISSUE. *TR

I WAS ENTERING THE HIGHWAY AS I STARTED TO ACCEL I HEARD A LOUD THUMP. IMMEDIATELY MY CAR BEGAN SWERVING AND ALMOST TIPPED OVER, IT FELT AS THOUGH THE REAR TIRES FELL OFF. THERE WAS A LARGE AMOUNT OF SMOKE AND SPARKS COMING FROM THE REAR OF THE CAR AND I STRUGGLED TO STAY IN CONTROL OF THE VEHICLE. ULTIMATELY THE REAR AXLE BROKE IN HALF WITHOUT WARNING AND OUT OF NO WHERE. I DID NOT HIT ANYTHING AND WAS DRIVING SAFELY. LUCKILY THERE WAS A BREAK IN TRAFFIC OR I HAVE NO DOUBT I WOULD HAVE HIT OTHER CARS ON THE ROAD. THE CAR CAME EXTREMELY CLOSE TO FLIPPING, IT TIPPED AT ONE POINT AND WOULD HAVE FLIPPED ON THE PASSENGER SIDE IF NOT FOR MY QUICK REACTION. THE VEHICLE WAS TOWED AND MY MECHANIC IMMEDIATELY TOLD ME AXLES DO NOT BREAK LIKE THIS AND HE ADVISED ME TO CALL FORD TO SEE IF THERE WAS A MANUFACTURES PROBLEM WITH THE AXLE. I CALLED MY LOCAL DEALER AND WAS ADVISED THAT FORD HAVE EXPERIENCED NO PROBLEMS LIKE MINE AND MY CAR IS OUT OF WARRANTY SO THERE IS NOTHING THEY COULD DO. ONLY AFTER I CAME HOME AND SEARCHED THE WEB DID I REALIZE THERE ARE THOUSANDS AND THOUSANDS OF OTHER WINDSTAR OWNERS WHO EXPERIENCED THE SAME KIND OF BREAKAGE AND I BELIEVE A MORE AGGRESSIVE INVESTIGATION NEEDS TO TAKE PLACE. THE AXLE NEEDS TO BE REPAIRED AND IF THIS IS A MANUFACTURERS DEFECT IT NEED TO BE FIXED BEFORE SOMEONE IS KILLED. *TR

FORD 2002 WINDSTAR HAD A RATTLING SOUND WHEN TRAVELING OVER BUMPS AND WITH A SLIGHT WHEEL PULL TO THE LEFT. VEHICLE AXLE BEAM BROKE WHILE CAR WAS TRAVELING ON RTE 4 NORTHBOUND AT ABOUT 35 MPH,IN N. KINGSTOWN RI AT APPROXIMATELY 2:15PM. I WAS ABLE TO NAVIGATE TO THE SIDE OF THE ROAD WITHOUT INJURY TO ANY OTHER PERSON OR VEHICLE. AXLE BEAM WAS CRACKED AND BENT CAUSING THE DRIVER SIDE TIRE TO RUB AGAINST THE BODY OF THE CAR. THE CAR WAS LOADED ONTO A FLAT BED TOW TRUCK AND THE AXLE BROKE CLEANLY DURING TRANSPORT. THIS CAUSED THE PASSENGER SIDE WHEEL TO RUB AGAINST THE CAR BODY DURING UNLOADING. THIS CAR IS NOW PARKED IN A REPAIR FACILITY LOT. SERIOUS INJURY OR ACCIDENT WERE PROBABLY AVOIDED THROUGH THE FORTUNATE COMBINATION OF LOW SPEED OF TRAVEL IN THE RIGHT HAND LANE COMBINED WITH A LIGHT TRAFFIC SITUATION ON THE HIGHWAY. *TR

BRAKE LIGHT (RED) AND ABS BRAKE LIGHTS (YELLOW) STAY ON. I WENT TO REPLACE FUSE #10 AND IT KEEPS BLOWING OUT. SPEEDOMETER AND ODOMETER DO NOT FUNCTION. CRUISE CONTROL DOES NOT WORK. A/C DOES NOT WORK. THE O/D LIGHT FLASHES AFTER ABOUT 30 SECONDS AFTER THE VEHICLE STARTS AND CONTINUES TO BLINK UNTIL THE VEHICLE IS SHUT OFF. I TOOK IT INTO A FORD DEALERSHIP TODAY TO HAVE THEM PERFORM THE 09S09H RECALL AND IT DID NOT CHANGE ANYTHING. ALL ISSUES SEEM TO BE ASSOCIATED WITH THIS 'LEAKER' SCDS THAT WAS REPLACED, BUT THAT CAUSED FURTHER DAMAGE TO THE ABS ECM UNIT CAUSING IT TO FAIL. *TR

I HAVE A 2002 FORD WINDSTAR THAT THE BRAKE LIGHT AND ABS LIGHT STAY ON. I AM TOLD BY MY MECHANIC THAT THE ELECTRONIC CONTROL MODULE IS NO GOOD AND NEEDS TO BE REPLACED. THE BRAKES DO NOT FUNCTION PROPERLY NOW ON THE VAN AND IT IS A HAZARD TO DRIVE. *TR

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING AT 45 MPH, THE REAR AXLE BROKE. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER BUT THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 75,000.

ABS/BRAKE LIGHT ON IN MY 2002 FORD WINDSTAR WHEN I BOUGHT IT, I HAD TOLD THE DEALER THAT IT WAS ON TWO YEARS AGO WHEN I HAD PURCHASED IT THEY HAVE DONE NOTHING TO REPAIR IT I HAVE CONTACTED MY LOCAL FORD DEALER AND NO RECALL CAME UP. NOW MY VAN WILL NOT PASS INSPECTION I NEED HELP !!~!!!! *TR