THE MORNING OF JULY 11, 2010, THE ABS CONTROL MODULE ON OUR 2002 WINDSTAR SUFFERED AN INTERNAL FIRE DUE TO BRAKE FLUID LEAKED FROM THE BAD SWITCH, RESULTING IN A LOSS OF PROPER BRAKE FUNCTION AND NO READINGS FROM THE SPEEDOMETER, TACHOMETER, AND ODOMETER (AS WELL AS MULTIPLE WARNING LIGHTS). THIS OCCURRED SEVERAL WEEKS AFTER HAVING HAD THE BRAKE PRESSURE DEACTIVATION SWITCH RECALL PERFORMED (NHTSA CAMPAIGN ID 09V399000, ACTION NUMBER EA08021). THE LOCAL FORD DEALERSHIP WHICH HAD PERFORMED THE INITIAL RECALL WORK REFUSED TO REPAIR OR REPLACE THE MODULE UNDER THE RECALL OR AS A WARRANTY CLAIM, STATING THAT IT WAS NOT PART OF THE RECALL, NOR WAS IT APPARENTLY DAMAGED AT THE TIME OF THE BRAKE SWITCH REPAIR. I SUBSEQUENTLY REMOVED, OPENED AND EXAMINED THE CONTROL MODULE (8/28/2010), AND FOUND BLACKENED BRAKE FLUID PRESENT INSIDE THE MODULE AT THE CONNECTOR PINS. I ALSO FOUND EVIDENCE OF SIGNIFICANT BURNING AROUND THE PINS AT THE CONNECTIONS TO THE PRINTED CIRCUIT BOARD. THIS EVIDENCE INCLUDED THE BLACKENED FLUID, SEVERE DISCOLORATION, AND LIFTED TRACES, ALL OF WHICH ARE CLEARLY APPARENT IN PHOTOS OF THE MODULE INTERIOR. LUCKILY, IT APPEARS THAT AN INTERNAL TRACE BURNED THROUGH AND INTERRUPTED THE FAULT CURRENT PRIOR TO THE FAILURE BECOMING A RUNAWAY FIRE EVENT. AT THIS TIME THE VEHICLE HAS NOT BEEN REPAIRED, AND IS SITTING IDLE. I HAVE KEPT THE FAILED CONTROL MODULE FOR EXAMINATION AS NECESSARY. *TR
2002 Ford Windstar complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
2002 FORD WINDSTAR REAR AXLE SNAPPED - 112,000 MILES. NO INJURIES OR ACCIDENT. DRIVING 25 MPH WHEN IT SNAPPED. *TR
BRAKING DISTANCE SUDDENLY INCREASED DUE TO ABS AND BRAKE LIGHT ON ALL THE TIME. I TOOK WINDSTAR SPORT 2002 IN FOR A SAFETY RECALL IN DEC 2009. THEY SAID THAT THEY FIXED IT AND FOR THE PAST 8 MONTHS THESE TWO LIGHTS KEEP TURNING ON AND OFF ABOUT 3 TIMES A WEEK. NOW FOR THE LAST MONTH, THE LIGHT HAVE BEEN ON CONSTANTLY. I AM CONCERNED FOR VEHICLE SETTING ON FIRE AT ANY TIME DUE TO THIS LAST RECALL AND NOW A NEW RECALL OF REAR AXLE CORROSION. I HAVE A DISABLED 5 YEAR OLD AND I AM VERY CONCERNED. I WOULD LIKE THESE ITEMS FIXED PROPERLY. OBVIOUSLY, THE LAST RECALL WAS NOT. THE THOUGHT OF MY VAN SETTING ON FIRE WITH MY CHILD IN IT DID NOT OCCUR TO THE MECHANIC MAYBE. I LEARNED OF THE LAST RECALL NOT BEING FIXED PROPERLY BY INVESTIGATING THIS NEW RECALL. I HONESTLY COULDN'T FIGURE OUT WHY MY LIGHTS WERE STAYING ON AND FORD SAID THAT I NEEDED AN OIL CHANGE MAYBE. I JUST HAD ONE DONE AT THE BEGINNING OF THE MONTH SO THAT IS NOT THE CASE. I DID OWN A 1996 WINDSTAR THAT BURST INTO FLAMES IN 2005 FEBRUARY WAY BEFORE THE RECALL CAME OUT IN 2009. I HAVE TOLD THEM 3 TIMES THAT IT HAS ALREADY SET ON FIRE AND THERE IS NO VAN LEFT BUT THEY KEEP SENDING ME NOTICES FOR IT. I WOULD LIKE MY CURRENT VEHICLE FIXED RIGHT THE FIRST TIME. IT IS A SAFETY HAZARD ESPECIALLY SINCE IT WOULD TAKE LONGER TO PULL MY CHILD OUT OF VEHICLE IF IT SET ON FIRE SPONTANEOUSLY WHILE IN IT. I USE MY VEHICLE DAILY TO TRANSPORT MY CHILD TO DIFFERENT THERAPIES. *TR
REGARDING THE FORD WINDSTAR RECALL OF THE REAR AXEL: I OWN A 2002 FORD WINDSTAR AND LIVE IN MINNESOTA, A CORROSION STATE. I CALLED A FORD DEALERSHIP NEARBY AND WAS TOLD THAT MY VIN NUMBER DOES NOT QUALIFY FOR THE RECALL. I THEN CALLED THE FORD CUSTOMER SERVICE AND WAS TOLD THE REASON THAT MY VAN DOES NOT QUALIFY IS BECAUSE IT WAS MANUFACTURED IN CALIFORNIA; HOWEVER, IT HAS BEEN IN SOUTH DAKOTA AND MINNESOTA FOR ITS ENTIRE LIFE. I WANT THE NHTSA TO BE AWARE THAT FORD IS DOING ONLY A PARTIAL RECALL AND ONE MUST BE REAL PROACTIVE TO MAKE SURE THE SAFETY OF THEIR FAMILY, AS FORD WILL NOT BE SENDING A LETTER TO FORD WINDSTAR OWNERS IF ONE'S VEHICLE WAS NOT MANUFACTURED IN A SALT-BELT STATE. FORD IS NOT ENSURING THE SAFETY OF ALL THEIR FORD WINDSTAR OWNERS. THE FORD CUSTOMER SERVICE PERSONAL THAT I SPOKE TO SAID I COULD CALL THE FORD DEALERSHIP AGAIN AND EXPLAIN MY CONCERNS THAT THE REAL AXEL ON MY 2002 FORD WINDSTAR IS CORRODED, THAT I LIVE IN A CORROSION STATE, AND THAT THE ONLY REASON THAT WE DON'T QUALIFY FOR THE RECALL IS BECAUSE IT WAS MANUFACTURED IN CALIFORNIA. THE FORD DEALERSHIP WILL THEN HAVE TO TRY TO GET AN ALLOWANCE FOR MY VEHICLE TO QUALIFY FOR THE RECALL. BUT AGAIN, I WILL NOT BE NOTIFIED BY FORD, THE ONLY WAY I KNEW ABOUT THE RECALL IS BECAUSE I HEARD ABOUT IT ON THE NEWS. I AM CONCERNED ABOUT DRIVING MY VAN AND THE REAR AXEL BREAKING WHILE I AM DRIVING WITH MY 3 CHILDREN. *TR
I OWN A 2002 FORD WINDSTAR. IN JUNE I HAD A RECALL DONE ON MY BRAKE SYSTEM. (RECALL # 09509) I HAVE A PROBLEM WITH THE BRAKE LIGHT AND THE ABS WARNING LIGHT COMING ON A FEW MINUTES AFTER I START DRIVING. I HAD THE BRAKES INSPECTED LAST WEEK WHEN I HAD TO TAKE THE CAR BACK TO THE DEALER BECAUSE THE BACK AXEL WAS CRACKED. I COMPLAINED ABOUT THE BRAKE LIGHTS COMING ON BUT THE DEALER TOLD ME THAT HE CHECK THE BRAKES AND THERE WAS NOTHING WRONG WITH THEM. BUT THE TO BRAKE LIGHTS KEEP COMING ON EACH TIME I DRIVE THIS CAR. *TR
ABS AND BRAKE LIGHTS COME ON DAILY, USUALLY AFTER A FEW MINUTES OF TRAVEL. FORD GARAGE WAS UNABLE TO FIND A PROBLEM. THIS HAS BEEN AN ONGOING OCCURRENCE FOR AT LEAST TWO YEARS NOW. I, ALSO, HAD AN ONGOING PROBLEM WITH THE BRAKES GOING OUT AT SPEEDS UNDER 5 MPH. THE BRAKE PEDAL WOULD GO TO THE FLOOR. I HAD TO PUMP THE BRAKES TO GET THEM TO WORK AGAIN. THE GARAGE CHECKED THE BRAKES AND DID NOT FIND ANY BLEEDING OR OTHER PROBLEMS THIS WOULD HAPPEN ABOUT ONCE EVERY MONTH OR TWO AND WAS IMPOSSIBLE TO REPLICATE FOR THE FORD DEALERSHIP. AFTER NUMEROUS VISITS TO THE FORD GARAGE THEY TOLD US THEY RECOGNIZED THERE WAS A PROBLEM WITH OUR VAN AND WOULD NO LONGER CHARGE US THE INITIAL INSPECTION FEE SINCE THEY HAD BEEN UNABLE TO FIND THE PROBLEM. THE FUSIBLE LINK RECALL WORK WAS DONE ON MY VAN A YEAR OR MORE AGO. THE FREQUENCY AND POTENTIAL FOR INJURY OR DEATH SHOULD BE ADDRESSED TO FORD AND THE PROPER RECALLS SHOULD BE MADE. *TR
TL* THE CONTACT OWNS 2002 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR END OF THE VEHICLE BEGAN TO SWAY UNCONTROLLABLY. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND MANEUVERED THE VEHICLE OFF THE ROADWAY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THAT THE REAR AXLE WAS FRACTURED. THE CONTACT WAS AWAITING REPAIRS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.
MY PASSENGER SIDE REAR BRAKE PADS WEAR OUT - DOWN TO BARE METAL EACH YEAR AND I KEEP ASKING THAT THEY LOOK INTO IT BEING SOMETHING OTHER THAN MY BRAKING HABITS BECAUSE IT IS ONLY ONE BRAKE. I JUST SAW ON THE NEWS THAT THE REAR AXLE'S ON MY PARTICULAR MAKE AND MODEL ARE BREAKING AND THERE IS SUPPOSED TO BE A RECALL. I DRIVE THROUGH RURAL AREAS LONG DISTANCE AND I AM VERY CONCERNED FOR MY SAFETY. I WONDER IF THERE MAY BE A CONNECTION BETWEEN THE FAULTY AXLE AND MY BRAKE NOT FITTING RIGHT AND WEARING OUT EVERY YEAR. NOW I HAVE A STRANGE SOUND COMING FROM THE BACK OF MY VAN EITHER THE MIDDLE OR PASSENGER SIDE AND I AM AFRAID I WILL SUFFER A TERRIBLE ACCIDENT. I HAVE BEEN UNEMPLOYED OVER 2 YEARS BECAUSE I COULDN'T GET A JOB WHILE IN COLLEGE AND GRADUATED IN A RECESSION....I HAVE NO CREDIT CARDS AND CAN'T AFFORD THE MECHANIC'S CHARGE TO INSPECT IT OR FIX IT. *TR
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT WAS DRIVING 25 MPH WHEN THE ANTI-LOCK BRAKING SYSTEM (ABS) WARNING LIGHT ILLUMINATED. THE DEALER WAS CONTACTED AND THE CONTACT WAS ADVISED TO CHECK THE BRAKE FLUID LEVELS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RESUMED NORMAL OPERATION. THE FAILURE PERSISTED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE COMPUTER COULD POSSIBLY THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000 AND THE CURRENT MILEAGE WAS 76,807.
I HAVE A 2002 WINDSTAR THE BRAKE PRESSURE DIFFERENTIAL DEACTIVATION SWITCH WAS LEAKING. I HAD IT REPLACED UNDER THE FORD RECALL. BUT I AM ALSO HAVING PROBLEMS WITH THE ABS AND BRAKE LIGHT COMING ON INTERMITTENTLY. ALSO THE CRUISE CONTROL DOES NOT WORK ANYMORE. SO AFTER READING THE ARTICLE ON HTTP://WWW.FORDWINDSTARRECALL.INFO/ I DECIDED TO REPORT THIS ISSUE I AM HAVING. I LOOKED UNDER THE CARE AND THE MODULE IS A FORD KELSEY-HAYES. *TR
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR-END OF THE VEHICLE COLLAPSED WITHOUT WARNING. THE CONTACT STATED THAT THE REAR AXLE HAD FRACTURED IN TWO AND BOTH REAR TIRES WERE PROTRUDING INWARD. ALSO, THE CONTACT STATED THAT THE REAR DRIVER SIDE TIRE SIDEWALL WAS DEFECTIVE. THE INNER AXLE EXHIBITED EXTENSIVE RUST AND CORROSION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 122,000.
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE TRAVELING 35 MPH, THE CONTACT NOTICED AN UNUSUAL CRACKING SOUND COMING FROM OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE REAR AXLE HAD FRACTURED AND WOULD NEED REPLACING. THERE WERE NO PRIOR WARNINGS OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 145,000.
BRAKING DISTANCE SUDDENLY INCREASED. *TR
FAILURE OF ABS ELECTRONIC CONTROL UNIT. FIRST NOTICED AS ABS DASHBOARD LIGHT WOULD COME ON INTERMITTENTLY SINCE JUNE 2010. WHEN CHECKED OUT BY THE (NON-FORD) SHOP THAT DOES ALL THE WORK, THEY CERTIFIED THAT THE BRAKES WERE FINE, BUT THE ABS ECU WAS PRODUCING MULTIPLE AND APPARENTLY RANDOM ERROR CODES. AFTER ABOUT A MONTH THIS BECAME AN ALMOST DAILY OCCURRENCE; TOOK VEHICLE TO FORD WHO REPORTED THE ECU HAD FAILED COMPLETELY (NON-OPERATIVE) AND I WOULD NEED TO REPLACE IT. FORD MECHANIC SAID THIS WAS NOT UNCOMMON ON THESE WINDSTARS. I DID SO AT A COST OF $1,200.00. *TR
1.MY WIFE WAS TRAVELING EAST BOUND ON RT59 IN STOW, OH AT 36 MI/HR. THERE HAD BEEN A KNOCKING NOISE COMING FROM WHAT WE THOUGHT WAS THE REAR DRIVER'S SIDE TIRE THE WEEK PRIOR. WE HAD A MECHANIC WORK ON THE BRAKES AND FLUIDS AND ASKED TO INVESTIGATE THE SOUND. THE MECHANIC WAS UNABLE DETECT ANYTHING WRONG WITH THE VEHICLE. SO WE CONTINUED TO DRIVE THE VEHICLE. 2. THE 2002 FORD WINDSTAR'S REAR AXLE BROKE IN HALF CAUSING MY WIFE TO LOSE TEMPORARY CONTROL OF THE VEHICLE. SHE WAS ABLE TO REGAIN CONTROL AND PULL OVER, AVOIDING SERIOUS INJURY. 3.WE HAD THE ENTIRE REAR AXLE REPLACED AT A COST OF $1200. *TR
MY 2002 FORD WINDSTAR STARTED THIS YEAR IN MAY HAVING THE ABS AND BRAKE WARNING LIGHTS COME ON INTERMITTENTLY. I HAD THE SYSTEM CHECKED AT REYNOLDS FORD, NORMAN, OK IN JULY. THEY FLUSHED THE SYSTEM AND FOUND NO PROBLEMS. THE LIGHTS STILL COME ON REGULARLY! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
RE; RECALL 09S09, FORD DEALER CARRY OUT THIS RECALL ON FORD WINDSTAR 2002, CHANGE THE DEACTIVATION SWITCH AND WIRE HARNESS. HOWEVER ,WHEN START THE ENGINE THE ABS & BRAKE LIGHT GOES OFF AS NORMAL, AFTER DRIVING ON THE HIGHWAY FOR A WHILE,I WILL SAY WHEN THINGS GOT HEATED/HOT THESE TWO LIGHTS COMES ON BACK,( ABS & BRAKE LIGHT) IF I STOP AND STARTED THE ENGINE UP ,THESE TWO LIGHT GOES OUT, AFTER DRIVING FOR A FEW MILES AGAIN THE ABS& BRAKE LIGHT COMES ON BACK ,AND ON AND ON LIKE THIS. THIS IS CAUSING MY BREAKING DISTANCE TO SUDDENLY INCREASE. THIS MATTER NEED URGENT ATTENTION SO THE PROBLEM CAN BE CORRECTED BY FORD OR FURTHER RECALL IS NEEDED. ( E.G ELECTRONIC CONTROL MODULE PROBLEM) ETC. THANK YOU. *TR
I HAVE HAD ABS AND BRAKE LIGHT PROBLEMS FOR ABOUT A YEAR NOW. I TAKE IT TO THE FORD GARAGE THEY HAVE SAID THERE IS NOTHING WRONG AND RESET THE SYSTEM. SO FAR I HAVEN'T HAD AN ACCIDENT, I WAS TOLD MY BRAKES ARE GOOD. BUT I STILL HAVE THESE LIGHTS COMING ON ALMOST EVERYDAY NOW. *TR
2002 FORD WINDSTAR. ABS/BRAKES FAIL. LOUD WHIRLING SOUND AND THEN NO BRAKES. THE CAR SEEMS TO ACCELERATE. NO BRAKES. FORD SAID THAT MY ABS COMPUTER WENT OUT. IT HAS BEEN IN THE FORD DEALERSHIP 4 TIMES AND THEY CAN'T FIX IT. NOW MY STEPSON HAS THE VEHICLE AND IT HAPPENED TO HIM YESTERDAY AND HE ALMOST RAN INTO THE GARAGE. NHTSA HAS BEEN NOTIFIED BY SEVERAL FORD OWNERS. RECALL THIS VEHICLE BEFORE IT IS MORE THAN A FENDER BENDER. *TR
2002 FORD WINDSTAR REAR AXLE CRACKED. CRACK IS IN THE REAR LEG OF THE U AT THE APPROX. CENTER OF THE AXLE. CRACK EXTENDS FROM THE BOTTOM TO THE TOP OF THE AXLE. CAR IS DRIVEN DRIVER ONLY OCCUPIED 95% OF THE TIME WITH NO LOAD. MAX. LOAD THROUGHOUT CAR LIFE TIME HAS BEEN 7 PASSENGERS OR LESS. *TR
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE REVERSING 2 MPH FROM A RESIDENTIAL DRIVEWAY, THERE WAS A LOUD BANG AND THE ENTIRE REAR AXLE FRACTURED. BOTH REAR WHEELS COLLAPSED INWARD UNEXPECTEDLY. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 72,588.
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT WAS DRIVING 25 MPH WHEN THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT DISCOVERED THE REAR AXLE WAS FRACTURED. THE CONTACT WAS CONCERNED THAT IF SHE WERE DRIVING AT A FASTER SPEED SHE COULD POTENTIALLY HAVE BEEN INVOLVED IN A CRASH. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 113,400.
I CURRENTLY OWN A 2002 FORD WINDSTAR, MY REAR AXLE HAS BROKEN IN HALF ALL THE WAY NOW, I TRIED TAKING IT TO A FORD DEALERSHIP REGARDING THIS PROBLEM BECAUSE I HAVE A WARRANTY BUT I WAS ADVISED THAT THEY COULD NOT FIX THE PROBLEM BECAUSE IT HAS RUSTED OUT AND BROKE. I AM LEARNING THAT THIS IS A BIG ISSUE AND THIS PROBLEM IS TOO EXPENSIVE TO FIX ON MY OWN. I AM STILL MAKING PAYMENTS ON THIS VEHICLE. WHAT SHOULD I DO? AFTER RESEARCHING THIS ISSUE, I AM FINDING THAT I AM NOT THE ONLY ONE WITH THIS REAR AXLE ISSUE. WE NEED SOMETHING DONE. *TR
TO WHOM IT MAY CONCERN. MY NAME IS [XXX], WE HAVE A 2002 FORD WINDSTAR. LAST WEEK THE REAR AXLE SNAPPED WHILE MY WIFE WAS DRIVING WITH MY 10 YEAR OLD SON. BUT FOR THE GRACE OF GOD, SHE DIDN'T CRASH AND WAS KILLED. AXLE ACTUALLY SNAPPED IN TWO. SINCE THIS INCIDENT, WE HAVE GONE ON LINE AND FOUND OVER 200 INCIDENTS OF THIS SAME PROBLEM. EVIDENTLY, REAR AXLE IS "U" DESIGN, AND SALT AND ROAD DEBRIS GETS CAUGHT UP IN AXLE AND CAUSES CORROSION. FORD BETTER ADDRESS THIS PROBLEM BEFORE SOMEONE IS KILLED. PLEASE NOTE THAT MOST OF THESE VANS ARE USED BY FAMILIES, WITH SMALL CHILDREN. I WOULD HATE TO SEE A FATALITY WITHOUT FORD DOING SOMETHING ABOUT IT. IS THERE ANY RECOURSE WITH FORD. MY CONTACT INFO IS: [XXX] PLEASE REVIEW AND ADVISE A.S.A.P. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2002 FORD WINDSTAR BROKEN REAR AXLE 144,000 MILES NO ACCIDENT FORD DEALERSHIP TO REPAIR 1,200.00 QUOTED. *TR
BRAKING DISTANCE SUDDENLY INCREASED. *TR
WHILE DRIVING MY 2002 FORD WINDSTAR I STARTED TO HEAR A GRINDING SOUND AND COULD TELL SOMETHING WAS WRONG AND HAD TO PULL OVER. I WAS DRIVING AT A LOW SPEED AT THE TIME FORTUNATELY. IT ENDED UP BEING THAT THE REAR AXEL BROKE. THE MECHANIC INDICATED IT APPEARED TO HAVE RUSTED FROM THE INSIDE OUT. THANKFULLY THIS HAPPENED 2 DAYS AFTER A RETURN FROM VACATION AT WHICH TIME WE WERE TRAVELING 70+ MPH ON THE WEST VIRGINIA TURNPIKE. *TR
SUDDEN INCREASE IN BRAKING DISTANCE. THIS HAPPENS INTERMITTENTLY BUT ALWAYS SEEMS TO HAPPEN WHEN ABS, TRACTION CONTROL, AND BRAKE LIGHT COME ON. OCCASIONAL SLIGHT SMELL OF BURNING USUALLY ON HOTTER DAYS. LONGER BRAKING DISTANCE HAS ALMOST CAUSE ME TO REAR-END A CAR AND/OR STOP FOR A PEDESTRIAN IN A CROSS-WALK. ONLY BECAUSE I ALWAYS LEAVE PLENTY OF DISTANCE AWAY FROM CARS IN FRONT OF ME AND WATCH CLOSELY FOR PEDESTRIANS HAS AN ACCIDENT BEEN AVOIDED. I HAVE NOT HAD THE PROBLEM REPAIRED BECAUSE OUR FORD DEALERSHIP TOLD ME IT WOULD COST $800 JUST FOR ABS ELECTRONIC CONTROL UNIT AND 8 HOURS(@$125/HR) TO INSTALL THE NEW UNIT. ALSO, I WAS TOLD A NEW SPEED CONTROL UNIT WOULD NEED TO BE REPLACED. I AM SIMPLY NOT IN A FINANCIAL DECISION TO GET THESE ITEMS FIX. I AM CONCERNED THAT THESE ISSUES MAY RESULT IN AN ACCIDENT OR A FIRE OR BOTH. *TR
BRAKING DISTANCE SUDDENLY INCREASED. WIRING REPLACED AS PART OF A OCTOBER 2009 FORD RECALL. BEFORE THIS, IN WARM WEATHER, YELLOW ABS AND RED BRAKE LIGHT ON DASHBOARD BOTH COME ON INTERMITTENTLY. AFTER THE RECALL THE SAME IS HAPPENING AND MORE FREQUENTLY - EVERY DAY IN HOT WEATHER THIS SUMMER. *TR
I HAVE A 2002 FORD WINDSTAR VAN, WITH 65,000 MILES. A SQUEAK STARTED IN THE BACK UNDERSIDE OF THE VAN. LOOKED UNDERNEATH AND SAW A LARGE CRACK IN REAR AXLE. THERE WAS NO RUST AT ALL ON THE AXLE IT JUST CRACKED ABOUT 18 INCHES FORM THE LEFT REAR TIRE. *TR
2002 FORD WINDSTAR REAR AXLE SNAPPED IN HALF. *TR
I WAS TRAVELING THE KANSAS TURNPIKE WITH MY SISTER IN MY FORD WINDSTAR VAN AT NIGHT. THE VAN THEN STARTED TO BE SHIMMYING AND VIBRATING SOME, LIKE WHEN THE ROAD IS ROUGH. WE WERE TRAVELING THROUGH SOME CONSTRUCTION SO THOUGHT IT MIGHT HAVE BEEN ATTRIBUTED TO THE ROAD CONDITIONS. BUT THE VIBRATING CONTINUED. WE PULLED OFF THE HIGHWAY AND LOOKED AT THE TIRES, BUT THEY ALL LOOKED GOOD. WE CONTINUED DRIVING, TRYING TO FIGURE OUT WHAT WAS CAUSING THE ROUGHNESS. I CONTINUED DRIVING AT DIFFERENT SPEEDS TO SEE IF THAT MADE A DIFFERENCE. IT DID NOT. THE VIBRATING WAS NOT TOTALLY CONTINUOUS, EVERY FEW SECONDS OR SO IT DISAPPEARED, THEN WOULD RESTART. I KEPT DRIVING, WITH HAZARD LIGHTS, AT ABOUT 45 MPH, BECAUSE IT WAS NIGHTTIME, AND ON THE HIGHWAY. I PULLED OFF AT THE NEXT SERVICE/REST STOP AND GOT OUT AND LOOKED AT MY TIRES. ONE HUBCAP WAS ASKEW, WHICH I PUT BACK ON. TO SEE IF THAT HAD ANYTHING TO DO WITH THE VAN'S RIDE, I DECIDED TO DRIVE A BIT IN THE PARKING LOT. I PUT THE VAN INTO REVERSE AND JUST AS I STARTED TO MOVE, THERE WAS A LOUD CLANK AND THUD. THERE WAS SOMETHING SERIOUSLY WRONG. I SAW THAT THE REAR TIRES BOTH WERE CROOKED, THE VAN, LOWER, AND THAT THE REAR AXLE WAS BROKEN INTO 2 PARTS. A POLICEMAN VERIFIED THAT THE CAR WAS BROKEN SO IT COULD STAY THERE UNTIL TOWED. IT WAS FLATBED TOWED TO A FORD SERVICE CENTER, WHERE THEY HAD TO REPLACE THE REAR AXLE ASSEMBLY, SHOCK ABSORBER ASSEMBLIES, REAR STABILIZER BAR, SPINDLES, REAR PARKING BRAKE CABLE (WHICH HAD RUSTED AND SEIZED UP)
RED BRAKE LIGHT AND YELLOW ABS LIGHT CAME ON WHILE DRIVING. IT SUDDENLY DECREASED IN ITS BRAKING POWER AND RESULTED IN A MINOR BUMPER TO BUMPER CRASH AT A TRAFFIC LIGHT. LUCKILY NO MAJOR DAMAGE WAS DONE AND NO ONE WAS INJURED, ONLY SMALL STRETCH MARKS ON MY FRONT BUMPER. THE OTHER PERSONS CAR WAS OK AND WE WENT ON STRAIGHT BACK HOME SHAKEN AND AFRAID THE WHOLE RIDE BACK. THIS VEHICLE HAS ALREADY HAD THE COMPANY FRIENDLY (NOT CONSUMER FRIENDLY) RECALL NHTSA CAMPAIGN ID NUMBER: 09V399000. THIS SEEMS TO HAVE MADE THE PROBLEM WORSE THOUGH. THE DEALER SAYS IT IS A COMMON PROBLEM WITH THE WINDSTARS AND THERE IS NO RECALL FOR THE ABS SYSTEM AND COULD CAUSE BRAKING DISTANCE TO DECREASE AND ADVISED ME TO HAVE IT REPAIRED IMMEDIATELY AS IT IS A SAFETY HAZARD!!!! THE GOVERNMENT AND ODI GOT RIGHT UP ON TOYOTAS FOR NOT BEING ABLE TO STOP AND NOT FORDS!! THIS MUST BE RECALLED AND FIXED IMMEDIATELY! *TR
BRAKING DISTANCE SUDDENLY INCREASED. *TR
2002 FORD WINDSTAR. CONSUMER EXPRESSES DISCONTENT ABOUT RECALL REPAIR *TGW THE CONSUMER STATE HE RECEIVED A RECALL REGARDING THE CRUISE CONTROL DEACTIVATION SWITCH. THE CONSUMER STATED THE CRUISE CONTROL WORKED FINE UP UNTIL THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE RECALL DONE. THE CRUISE CONTROL WORKED FOR ABOUT TWO WEEKS AND THEN STOPPED WORKING. WHEN THE CONSUMER RETURNED TO THE DEALER HE WAS INFORMED THAT THE ABS WAS LEAKING WHICH CAUSED THE CRUISE CONTROL TO STOP WORKING. THE ABS LIGHT DID ILLUMINATE, BUT THEN IT WENT OFF. ALSO, BACK IN MAY, WHILE DRIVING 30 MPH, THE VEHICLE BEGAN TO FISHTAIL. WHEN THE CONSUMER ARRIVED HOME AND INSPECTED THE VEHICLE, HE DISCOVERED THE REAR AXLE HAD CRACKED. THE CONSUMER REMOVED THE AXLE AND DISCOVERED IT WAS HOLLOW AND HAD RUSTED FROM THE INSIDE OUT. *JB
2002 FORD WINDSTAR:ABS AND BRAKE WARNING LIGHTS IN DASHBOARD ON. ABS NOT WORKING. WAS TOLD VERY COMMON PROBLEM...DEFECT WITH ABS. *TR
I HAVE HAD A CONTINUAL BRAKE FLUID LEAK ON THIS VEHICLE. IN ADDITION, WHILE DRIVING THE VEHICLE ON 06/06/2010, THE ABS LIGHT AND BRAKE LIGHT SUDDENLY CAME ON. IN SPEAKING WITH OUR FORD MECHANIC (FORD DEALER), HE REFERENCED HOW THIS HAS BEEN AN ISSUE ON MANY WINDSTARS. THE ABS LIGHT AND BRAKE FLUID LEAKS, ACCORDING TO HIM, HAS BEEN A POINT OF CONCERN. IS ANYTHING BEING DONE ABOUT THIS? *TR
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE ABS AND BRAKE WARNING LIGHTS WERE ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR FACILITY WHERE SHE WAS INFORMED THAT THE ANTI-LOCK BRAKE CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE ABS AND BRAKE LIGHTS CONTINUE TO INTERMITTENTLY ILLUMINATE ON THE DASHBOARD. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE.
ON OUR 2002 WINDSTAR VAN, EVERY NOW AND THEN IT TAKES LONGER DISTANCE FOR BRAKES TO WORK PROPERLY, ESPECIALLY IF IT IS RAINING. UNDER THE RECALL CAMPAIGN, SOME TIME AGO, WIRE HARNESS/FUSE LINK WAS REPLACED BY A FORD DEALER. WE SEEMS TO HAVE THE SAME PROBLEM OF ABS AND BRAKE LIGHTS COME ON AND GO INTERMITTENTLY. WE HAD THE BRAKES CHECKED, AND EVERYTHING SEEMS TO BE OK. BRAKES TAKING LONGER DISTANCE TO APPLY AND IT IS VERY UNPREDICTABLE, SCARY AND TO GET USED TO IT. I DO NOT KNOW WHAT TO DO? *TR
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT FOUND THAT THE REAR AXLE WAS FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE SHE WAS AWAITING REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 90,000.
1)NOTHING IT APPEARS TO BE AN ENGINEERING OR MANUFACTURING DEFECT. 2)A CRACKED REAR AXLE/SUPPORT BEAM. IT APPEARS TO BE OCCUR MORE REGULARLY WITH VEHICLE THAT HAVE BEEN OWNED A WHILE. MY VEHICLE ONLY HAS 66K MILES ON IT. IT COULD POSSIBLY LEAD TO DEATH IF THIS OCCURS AT HIGHWAY SPEEDS CAUSING VEHICLE CONTROL LOSS. HERE IS A QUICK REFERENCE HTTP://WWW.CARCOMPLAINTS.COM/FORD/WINDSTAR/2000/DRIVETRAIN/REAR_AXLE_FAILURE.SHTML. 3)NOTHING YET. THE FIX WOULD BE TO REPLACE THE AXLE/SUPPORT BEAM. YES I STILL HAVE THE PART. *TR
WHILE BACKING OUT OF THE DRIVEWAY, I HEARD A CLUNK FROM THE BACK OF THE VAN. I DID NOT THINK MUCH ABOUT IT, BUT THE VAN STARTED TO DRIVE LOOSE ESPECIALLY WHEN DRIVING OVER HOLES AND BUMPS IN THE ROAD. THE VAN STARTED TO SWAY, MORE SO THAN NORMAL, WHEN CORNERING TURNS. AFTER A FEW DAYS, THE CAR STARTED TO FEEL MORE OUT OF CONTROL, SO I LOOKED UNDER THE REAR OF THE VAN AND FOUND THE AXEL WAS SEVER TO SHEAR ABOUT 60%.. I STOPPED DRIVING THE VEHICLE AND WILL CALL OUR MECHANIC FOR REPAIRS. *TR
WE WERE DRIVING OUR 2002 FORD WINDSTAR AT APPROXIMATELY 30 MPH AND STARTED HEARING NOISE. THE VEHICLE BECAME DIFFICULT TO DRIVE AND THE NOISE WAS GETTING LOUDER, WE PULLED OVER BECAUSE IT FELT LIKE A FLAT TIRE, BUT KNEW IT WAS MORE SERIOUS. THE REAR TIRES WERE TILTING IN TOWARD THE VAN AND THE REAR AXLE WAS BROKEN. THE VEHICLE WAS NOT DRIVABLE AND WE HAD IT TOWED. *TR
I DRIVE A 2002 FORD WINDSTAR, AND ONE DAY I HEARD A NOISE COMING FROM THE REAR. I JACKED UP THE REAR OF THE VAN TO LOOK FOR THE NOISE AND WHAT I FOUND WAS A BIG CRACK IN MY REAR AXLE . LUCKY FOR ME I FOUND IT BEFORE IT BROKE DOING 65 ON THE HIGHWAY . I DECIDED TO CHANGE THE REAR END MYSELF . I GOT THE PART FROM A JUNK YARD THAT SAYS THERE'S ONLY 85,000 MILES ON IT , BUT WHEN WILL THAT ONE BREAK. *TR
ABS AND BRAKE LIGHT INDICATION ON DASH BOARD. BRAKE FLUID FOUND ON WIRES AT ECM. REPAIR NOT COMPLETED BY FORD DEALER AS PART OF WINDSTAR VEHICLE SPEED CONTROL RECALL ' ID# 19544. FAILURE OF ECM IS DIRECT RESULT OF PROBLEM ASSOCIATED WITH THIS RECALL. *TR
FORD WINDSTAR 2002, SERVICE BRAKES, HYDRAULIC - ABS AND BRAKE LIGHTS ON, AND BRAKING DISTANCE SUDDENLY INCREASED. *TR
TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 30 MPH THE ANTILOCK BRAKE LIGHT AND THE BRAKE LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS SHUT OFF AND UPON RESTART THE LIGHTS WERE NO LONGER ILLUMINATING. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY OVER THE LAST TWO AND A HALF YEARS. THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS 48,000.
REAR AXLE CRACK FOR NO REASON. PERSON DRIVING ALMOST INVOLVED IN CRASH. ASSUMING FAULTY DESIGN IN AXLE. *TR
I TOOK MY 2002 FORD WINDSTAR VAN TO BOB BELL FORD IN GLEN BURNIE, MD IN MAY 2010 FOR THE RECALL #09S09. I HAD BEEN EXPERIENCING ABS, BRAKE AND TRAC CONTROL LIGHTS COMING ON AND STAYING ON THRU DURATION OF RIDE. THEY SUPPOSEDLY REPAIRED THE PART (RECALL 09S09). ON JULY 16, 2010 I WAS DRIVING WHEN ALL OF THE SUDDEN THE SAME LIGHTS, ABS, BRAKE AND TRAC. CONTROL CAME ON MY DASH BOARD. I ARRIVED AT MY DESTINATION AND PARKED VAN. LATER I HAD AN APPOINTMENT TO GO TO WHEN I GOT IN VAN, NO WARNING LIGHT WERE ON THE DASH BOARD. AS I DROVE PROBABLY 3 BLOCKS ALL OF THE SUDDEN THE BRAKE FLUID LOW LIGHT CAME ON. I DROVE ANOTHER BLOCK AND PARKED THE VAN. I WENT INSIDE AND WHEN I CAME OUT THERE WAS BRAKE FLUID ALL OVER THE GROUND THAT HAD LEAKED OUT OF THE VAN. I GOT THE VAN TO MY LOCAL AUTO REPAIR SHOP AND WAS TOLD THAT HE THOUGHT THE MASTER BRAKE CYLINDER WAS LEAKING, SO I HAD IT REPLACED (NOT KNOWING THAT THIS WAS RELATED TO THE RECALL #09S09). WHEN I GOT THE VAN BACK, I DROVE IT NOT 4 BLOCKS AND THEN ALL OF THE SUDDEN THE SAME THREE LIGHTS CAME ON, ABS, BRAKE AND TRAC CONTROL. THE SAME LIGHTS THAT WOULD COME ON ALL OF THE TIME BEFORE I TOOK THE VAN INTO FORD FOR THE RECALL REPAIR. I CONTACTED BOB BELL FORD OF GLEN BURNIE, MD AND TOLD THEM THAT I WAS HAVING THE SAME PROBLEMS THAT I HAD BEFORE I HAD BROUGHT THE VAN IN FOR THE RECALL REPAIR, WITH THE LIGHTS COMING ON AND I WAS TOLD THAT THE RECALL HAD NOTHING TO DO WITH ABS, BRAKE OR TRAC CONTROL LIGHTS COMING ON, BUT THAT I COULD BRING IT
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHEN DRIVING AT ANY RATE OF SPEED, THE SPEEDOMETER WOULD NOT DISPLAY THE ACCURATE SPEED TRAVELED. THE ABS WARNING LIGHT WOULD ALSO INTERMITTENTLY ILLUMINATE DURING THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 180,000 AND THE CURRENT MILEAGE WAS 200,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Ford Windstar → · Every Windstar year → · How the figures are calculated →