Page 9 of 34 · complaints 401–450 of 1,686

2001 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Service Brakes
Filed Oct 22, 2012114,000 milesTX

ABS AND BRAKE LIGHT CONSTANTLY STAYING ILLUMINATED. *TR

Structure
Filed Oct 22, 201285,000 milesNJ

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS) AND TOOK THE VEHICLE TO THE DEALER FOR RECALL SERVICE. THE CONTACT STATED THAT UNBEKNOWNST TO HIM, THE RECALL REPAIR WAS NOT FULLY COMPLETED AND THE VEHICLE WAS STILL UNSAFE TO DRIVE DUE TO THE SUB-FRAME BEING COMPLETELY RUSTED. THE PRESIDENT OF THE COMPANY AND THE BOARD OF DIRECTORS WERE INFORMED OF THE FAILURE. A LETTER WAS MAILED TO THE CONTACT ADVISING THAT THEY WOULD NOT ASSIST WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 85,000. THE CONSUMER STATED THE DEALER REPAIRED ONLY PART OF THE FRONT SUB-FRAME, THEY DID NOT REPLACE IT. THE CONSUMER LATER LEARNED FORD'S INSTRUCTION WAS TO PERFORM COSMETIC REPAIR OF THE CORROSIVE DAMAGE ON THE FRONT SUB-FRAME. SIX MONTHS LATER, WHEN THE CONSUMER TOOK THE VEHICLE TO A LOCAL SERVICE STATION FOR AN OIL CHANGE, HE WAS INFORMED THE SUB-FRAME MOUNT WAS COMPLETELY ROTTED OUT. THE CONSUMER WAS INFORMED BY LETTER, AFTER WRITING TO FORD, THEY WOULD NOT HONOR ANY NEW REPAIRS. UPDATED 02/11/13

Structure › Body
Filed Oct 19, 2012142,023 milesNY

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING HE HEARD A NOISE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE SUB FRAME OF THE FRONT PASSENGER SIDE OF THE VEHICLE NEEDED TO BE REPLACED DUE TO CORROSION. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE HAD ALREADY BEEN REPAIRED UNDER RECALL NHTSA CAMPAIGN ID NUMBER: 11V030000 (STRUCTURE: FRAME AND MEMBERS: UNDER BODY SHIELDS). THE FAILURE MILEAGE WAS 142,023. THE CONSUMER STATED THE RECALL PART WAS NOT REPLACED IN FRONT OR REAR SUBFRAME. A BRACKET WAS PUT IN FRONT OF SUB FRAME JUST IN CASE IT BREAKS. REAR SUB FRAME WAS COVERED WITH FOAM. IT WILL BREAK LATER. UPDATED 12/28/2012 *JS

Power Train
Filed Oct 17, 2012152,000 milesGA

ME AND MY FAMILY WERE ON OUR WAY TO NEW YORK FOR VACATION. MAYBE ABOUT AN HOUR INTO DRIVING ME AND MY HUSBAND STARTED TO SMELL SOMETHING BURNING SO I PULLED OFF THE HIGH WAY AND LITTLE DO WE KNOW MG VAN WAS UP IN SMOKE WE CHECKED OUR OIL THAT WAS GOOD BUT I TOLD MY HUSBAND TO CHECK THE TRANSMISSION. FLUID AND IT WAS EMPTY BUT BEFORE WE LEFT WE HAD THE RIGHT AMOUNT OF TRANSMISSION FLUID IN THE VAN. WE HAD TO ADD ABOUT 5 OR 6 QUARTS OF FLUID IN ORDER FOR THE VAN TO SWITCH FROM REVERSE TO DRIVE WE WERE ABLE TO MAKE TO SN AUTO PART STORE THEY TESTED THE VAN ON THERE COMPUTER EVERYTHING PASSED EXCEPT THE TORQUE CONVERTER. *TR

Service Brakes
Filed Oct 5, 2012200,000 milesNC

THIS IS A CONTINUING SITUATION: AFTER DRIVING A SHORT DISTANCE AND APPLYING THE BRAKES THE FIRST TIME; AS THE CAR SLOWS TO 5MPH, THE BRAKES FAIL AND A GRINDING/CRANKING TYPE OF NOISE IS HEARD; AFTER A SMALL DISTANCE THE BRAKES RE-ENGAGE AND STOP THE CAR; VERY DANGEROUS; THE ABS LIGHT THEN COMES ON AND THE BRAKES WORK NORMALLY* WITHOUT ABS CONTROLS. THIS SITUATION HAPPENS EVERY TIME THAT THE CAR IS STARTED UNTIL THE ABS LIGHT COMES ON AND APPARENTLY DISENGAGES THE ABS SYSTEM. *TR

Engine and Engine Cooling
Filed Sep 27, 2012150,000 milesNJ

7/21/2011 BOUGHT VAN FROM PRIVATE PARTY. RECALL COMPLETED IN MARCH OF 2011 REGARDING BACK AXLE. ON 7/13/2012 8PM, MY 18YR OLD SON, WHILE DRIVING HOME FROM LACROSSE PRACTICE, NEARLY KILLED. UPON PULLING OUT ONTO THE MAIN ROAD, HE LOST ALL CONTROLS, NO STEERING, NO BRAKES AND NO POWER. HE COASTED AND PRAYED IT WOULD STOP. I ARRIVED, WE CALLED AAA. FLATBED TO MY HOME DRIVER COULD NOT BELIEVE HIS EYES. THE ENGINE HAD FALLEN OUT. 7/16/12 CALLED FORD IN MICH AND SPOKE TO REP. TO BE TOWED 13 MILES AWAY TO ROUTE 23 AUTO AT OUR EXPENSE. REALLY? ROUTE23 WANTED NOTHING TO DO WITH ME (THEY DID RECALL). WENT BACK AND FORTH THEN PER RT23 "IT WILL BE A MONTH UNTIL WE CAN LOOK AT IT" GETTING KNOW WHERE. 7/18-22 BORROWED FRIEND CAR FOR TOURNAMENT. 8/1/12 CALLED MAGARINO FORD AND WITH GREAT CONCERN HAD A FLATBED THAT NIGHT. THIS TOW TRUCK DRIVER COULD NOT BELIEVE IT. FLUIDS RACED OUT AND DOUBLE STABILIZED FOR ENGINE SLIDING DURING TRANSPORT. 8/2/12 MAGARINO CALLED 9AM, PICTURES SENT TO FORD AND AWAITING REPLY. 8/5/12 T/C FROM M STATING FORD REFUSES TO BUY BACK AND SENDING A SUBFRAME. YOU MEAN A RECALLED ONE? MAGARINO CAUGHT IN MIDDLE I QUESTIONED WHETHER HE WOULD PUT HIS CHILDREN IN THIS VAN. HE SOFTLY REPLIED, "NO" WHAT AM I TO DO, OUT OF WORK 2 YEARS, SINGLE PARENT WITH NO CAR TO FIND WORK. 8/8/12 I QUESTIONED FORD WHY THIS VAN EVER LEFT RT 23 AUTO, ACCORDING TO RESEARCHED PAPER A PART WAS WAITING ON. YOU MEAN TO TELL ME THAT UPON THIS FIXED AXLE NOBODY NOTICED THE SUBFRAME WAS ROTTED FROM I

Service Brakes
Filed Sep 20, 2012125,000 milesME

BRAKING DISTANCE SUDDENLY INCREASED. ABS DASH LIGHT AS WELL AS RED BRAKE LIGHT ILLUMINATE INTERMITTENTLY . ALL SYSTEMS CHECKED, FLUID LEVELS AT PROPER HEIGHT, NO ABS CODES, REPLACED DRIVER SIDE SPEED SENSOR AS VISUAL INSPECTION REVEALED A CRACK IN THE HOUSING. ABS LIGHT REMAINS INTERMITTENT AND ABS ACTIVATES RANDOMLY, MAINLY AT SPEEDS LESS THAN 10MPH. *TR

Service Brakes
Filed Sep 20, 2012117,000 milesMA

I TOOK MY VEHICLE FOR A RECALL FOR THE REAR AXLE A YEAR AGO AND THEY SPRAYED SOME SEALER ON IT AND SAID IT WAS GOOD TO GO. SO NOW THE AXLE IS CRACKED, AND READY TO SNAP. WHAT SHOULD I DO? ALSO THERE IS A RECALL ON THE BRAKE PRESSURE DEACTIVATION SWITCH ON MY VEHICLE WHICH IS LEAKING BRAKE FLUID ON THE WIRING HARNESS. I SHOULDN'T BE DRIVING IT, BUT I NEED TO GET TO BOSTON. AGAIN WHAT CAN I DO ABOUT THIS? *TR

Service Brakes
Filed Sep 19, 201216,723 milesCO

THE DATE PERTAINS TO THE FIRST OCCURANCE. THE ABS & RED BRAKE LIGHT WILL ILLUMINATE. WHEN THIS HAPPENS THE VEHICLE HAS LOST THE ASSISTANCE OF THE ABS DURNING AN EMERGANCY STOP. THE DEALERS DIAGNOSTIC REPORT REQUIRES THE ABS CONTROL MODULE TO BE REPLACED AT MY EXPENSE. THIS VEHICLE HAS LESS THAN 20,000 ORIGINAL MILES. *TR

Electrical System
Filed Sep 15, 2012108,000 milesLA

THE ISSUE IS CAUSED BY HEAT IN THE ABS (ANTI-LOCK BRAKE SYSTEM) ECM (ELECTRONIC CONTROL MODULE) (2C219) MODULE CAUSING EXPANSION OF A LARGE ALUMINUM PLATE (HEAT SINK) IN THE ECM WHICH IS ATTACHED TO THE ECM MAIN CIRCUIT BOARD AT ALL POINTS. THE EXPANSION OCCURS WHEN THE UNIT GETS WARM ESPECIALLY IN THE SUMMER MONTHS AND CAUSES INTERMITTENT ELECTRICAL CONNECTION IN THE UNIT BECAUSE THE FRAGILE BOARD IS BEING STRETCHED AND MALFORMED. THE CODE MOST COMMONLY SCANNED BY PROFESSIONAL MECHANICS IS CODE C1185. SEEN BY US OWNERS AS A YELLOW ABS BRAKE LIGHT. *TR

Service Brakes
Filed Sep 10, 2012174,000 milesIN

ABS SERVICE BRAKES LIGHTS COME ON. HAS BEEN HAPPENING SINCE 2006 90% OF THE TIME IN THE SUMMER IN MODERATE TO HIGH OUTSIDE TEMPERATURES. *TR

Service Brakes
Filed Sep 10, 2012108,000 milesLA

ABS BRAKE LIGHT ON BRAKE LIGHT ON THE (MOSTLY UNSERVICEABLE) ECU MASTER RELAY HAS A BAD SOLDIER JOINT WHICH FAILS PREMATURELY AND CAUSES THE ABS LIGHT AND DTC C1185. IT ALSO CAUSES THE ENHANCED ABS BRAKING SYSTEM TO BECOME INOPERABLE. *TR

Service Brakes
Filed Sep 9, 2012CA

BRAKE AND ABS LIGHTS CAME ON DURING DRIVING, CAN HAPPEN AT ANY SPEED. IT COULD BE RESET AT FIRST BY STOPPING, TURN OFF ENGINE THEN RESTART. AT FIRST, IT CAN GO FOR A COUPLE OF WEEKS BEFORE IT HAPPENED AGAIN. BUT LATELY IT HAPPENS MORE OFTEN AND IGNITION OFF/ON TO RESET IS ONLY ABOUT 50% SUCCESSFUL. *TR

Service Brakes
Filed Sep 5, 2012130,000 milesFL

ABS LIGHT IS ON CONTINUOUSLY ABS IS NOT ACTIVE. THIS PROBLEM SEEMS TO BE A PROBLEM WITH THE ECU MASTER RELAY. *TR

Service Brakes
Filed Sep 1, 2012102,800 milesTN

THREE DAYS THIS WEEK OUR VAN BRAKE AND ABS LIGHTS CAME ON IN THE MORNING AND DID NOT GO OFF ON MY WIFE'S DRIVE TO WORK. TWO EVENINGS THE LIGHTS CAME ON WHILE RUNNING AT NORMAL SPEEDS(55). THE BRAKES SEEMED TO OPERATE PROPERLY BUT I DON'T KNOW IF MY ABS WILL FUNCTION IN A EMERGENCY. WE BOUGHT THIS VAN NEW IN 2001. *TR

Service Brakes
Filed Aug 30, 2012151,457 milesMA

MY ABS LIGHT COMES ON AND MY ABS DOESN'T WORK! ALSO MY VEHICLE HAS AN ISSUE WITH STARTING. IT COULD HAPPEN ONCE A WEEK OR ONCE A MONTH. IT IS SO WEIRD, I HAVE REPLACED THE STARTER, THE SENSORS. TESTED EVERYTHING ELSE AND NOTHING IS BAD. DON'T KNOW WHAT ELSE TO REPLACE. *TR

Electrical System
Filed Aug 28, 2012108,000 milesLA

ONE YEAR AGO, BOTH THE ABS LIGHT AND THE BRAKE LIGHT WERE TURNED ON. SOMETIMES THEY ARE ON AND OFF FREQUENTLY. *TR

Service Brakes
Filed Aug 25, 2012120,000 milesFL

BRAKE LIGHT AND ABS LIGHT FOR BRAKING SYSTEM COME ON RANDOMLY WHEN DRIVING. I BROUGHT MY VEHICLE IN TO THE FORD DEALERSHIP AND THEY SAID MY BRAKES WERE FINE BUT THE LIGHT STILL COMES ON. AT THE SAME TIME MY VEHICLE. STUMBLES WHEN OPERATING AT LOW SPEEDS. *TR

Service Brakes
Filed Aug 24, 201283,500 milesNJ

THE ABS AND BRAKE LIGHTS APPEAR THEN DISAPPEAR ON DASH. UNSURE ON THE STATE OF ABS AND BRAKES. *TR

Structure › Body
Filed Aug 22, 2012IL

THE EXTERIOR AND UNDERPART OF THE VAN HAS TONS OF RUST ON IT. THE EXTERIOR IS THE LEAST OF MY WORRIES, BUT ALL THE METAL PIECES UNDER THE CAR CONTINUE TO RUST LIKE NO OTHER. *TR

Structure › Frame and Members › Underbody Shields
Filed Aug 22, 20121,217,329 milesOH

WHEN DRIVING THE FRONT END OF MY VAN WOULD START SHAKING AT 54MPH. TOOK IT IN TO MY MECHANIC JULYOF 2012 TOLD ME MY SUBFRAME WAS BAD .FORD RECALLED MY VAN IN JAN OF 2011 HAD IT FOR FOUR MONTHS RECALL ON SUBFRAME AND REAR AXLE WAS COMPLETED IN MAY OF 2011 CONTACTED FORD THEY WILL NOT HELP ME. *TR

Service Brakes
Filed Aug 21, 2012IL

WE HAVE HAD OUR BRAKES SERVICED BACK IN 2008, AND ONCE BEFORE THAT IN 2003 (ALMOST A YEAR AFTER WE PURCHASED THE CAR). IN THE PAST COUPLE YEARS, THE ABS LIGHT AND THE PARKING BRAKE LIGHT HAVE CONSTANTLY BEEN TURNING ON AFTER FIVE MINUTES OF DRIVING. THE BRAKES STILL WORK, BUT I AM UNAWARE OF WHY THE LIGHTS CONTINUE TO COME ON. WHEN WE HAD OUR BRAKES SERVICED IN 2008, THE LIGHTS HAVE ALREADY BEEN COMING ON, AND REPLACING THE BRAKES DID NOT HELP. BRAKES HAVE BEEN AN ISSUE FOR OUR WINDSTAR SINCE WE BOUGHT THE CAR. *TR

Steering
Filed Aug 20, 201286,604 milesNY

MAKING A LEFT TURN, HEARD A LOUD BANG. THE SWAY BAR LINK CAME LOOSE ATTACHED TO A CHUNK OF RUSTED METAL FROM THE SUBFRAME. THE SWAY BAR AND LINK ARE FINE. IT IS A PART OF THE SUBFRAME WHERE IT ATTACHES TO THAT CAME OFF. THERE IS NO WAY TO REATTACH THE SWAY BAR AS THE WHOLE SECTION WHERE IT ATTACHES TO SUBFRAME IS RUSTED. CALLED FORD DEALER IN ITHACA, THIS IS NOT COVERED BY THEIR RECALLS. *TR

Service Brakes
Filed Aug 19, 201297,500 milesME

FROM TIME TO TIME, THE ABS AND BRAKE LIGHTS COME ON, USUALLY AS YOU ARE JUST DRIVING, WHICH MAKES THE ABS SYSTEM INOPERABLE. FORD HAS LOOKED AT THIS PROBLEM AND ACTUALLY STATED THEY ARE NOT SURE WHAT THE PROBLEM IS OR HOW TO FIX IT. WITH THAT SAID, THE CAR IS NOT INSPECTABLE AND MAKES IT DIFFICULT. THIS SHOULD BE A RECALL ISSUE! *TR

Service Brakes
Filed Aug 19, 2012IA

ABS LIGHT IS ON MOST OF THE TIME. SOMETIMES IT WILL GO OFF AND THEN IT IS CONTINUALLY ON. *TR

Service Brakes
Filed Aug 18, 2012113,000 milesCT

MY BRAKES AND ABS LIGHT STAYS ON EVEN AFTER REPAIRING BRAKES MY ABS SYSTEM IS NOT WORKING, ONE DAY WHILE RAINING I TRY TO STOP MY VEHICLE AND IT KEPT ON GOING. *TR

Electrical System
Filed Aug 13, 201277,000 milesNY

ABS, BRAKE LIGHT AND CHECK ENGINE LIGHT ALL ON AT THE SAME TIME. VEHICLE SHAKES LIKE IT IS GOING TO CUT OFF. DESPITE NUMEROUS ATTEMPTS AT REPAIRS, STILL DOES IT AS OF TODAY (2012). *TR

Service Brakes
Filed Aug 12, 201288,000 milesOR

ABS BRAKES ARE ACTIVATING DURING NORMAL BRAKING. MY ABS AND BRAKE LIGHTS STARTED COMING ON ABOUT 3 YEARS AGO. MY ABS BRAKES ACTUALLY ACTIVATED WHILE I WAS BRAKING IN NORMAL ROAD CONDITIONS, NO GRAVEL, RAIN, ETC.. MY SON WAS DRIVING AND I WAS IN THE PASSENGER SEAT. WE WERE COMING TO A STOP AT A HIGHWAY AND THE CAR WOULDN'T STOP WHEN HE BROKE. IT JUST KEPT GOING. IT WAS VERY SCARY. DIDN'T KNOW WHAT IT WAS BUT JUST ASSUMED IT WAS A ONE TIME DEAL. THE LIGHTS CONTINUED TO COME ON OFF AND ON EVER FEW WEEKS. ABOUT A YEAR LATER THE ABS BRAKES ACTIVATED AGAIN WHILE I WAS DRIVING THROUGH TOWN (30 MPG) AND COMING TO A STOP. WHEN I WAS GOING AROUND 5 MPG AND THERE WAS A CAR STOPPED IN FRONT OF ME MY CAR WOULD NOT STOP. IT KEPT "PULSATING" AND MOVING FORWARD. SCARED THE HECK OUT OF ME. I ALMOST REAR ENDED THE CAR IN FRONT OF ME. AT THIS POINT I TOOK IT TO THE LOCAL FORD DEALER. THEY RAN A $100 DIAGNOSTIC AND SAID IT WAS THE ABS MODULE THAT NEEDED TO BE REPLACED...$980 LATER. THE CLERK TOLD ME THAT THIS MAY NOT FIX THE PROBLEM BUT THAT THEY NEEDED TO DO THIS *FIRST. WE DID NOT HAVE IT REPLACED SINCE THEY COULD NOT GUARANTEE THIS WOULD FIX THE PROBLEM. THE LIGHTS CONTINUED TO COME ON BUT AT CLOSER INTERVALS. LAST WEEK, AUGUST, 2012 IT HAPPENED FOR THE 3RD TIME; THE ABS LIGHT DID NOT COME ON DURING THIS EPISODE. I WAS COMING TO A STOP AT A HIGHWAY ENTRANCE.... MY CAR WOULD NOT STOP AGAIN! IT KEPT PULSATING AND PULLING FORWARD TOWARDS THE ONCOMING TRAFFIC. VERY SCARY!! THE BRAKE AND ABS LIGHT

Service Brakes
Filed Aug 11, 2012157,298 milesOH

ABS AND BRAKE LIGHTS COME ON. GO OFF WHEN VEHICLE IS TURN OFF AND BACK ON. PROBLEM IS INTERMITTENT. LESS SO IN COOLER WEATHER. FRONT AND BACK BRAKES CHECK OUT O.K. NO SIGN OF FLUID LEAK IN BRAKE SYSTEM, HOWEVER ABS SEEMS NONFUNCTIONAL. HAD DEALER CHECK LIGHTS. SAID COULDN'T FIND A PROBLEM WITH THE BRAKES AND THAT THE ABS MODULE MIGHT BE BAD. READ THAT NUMEROUS OTHER OWNERS HAVE THE SAME PROBLEM. I FEEL THAT THESE CARS WERE ASSEMBLED WITH DEFECTIVE ABS MODULES. *TR

Service Brakes
Filed Aug 11, 2012152,000 milesTX

THE ABS SYSTEM HAVE BEEN INTERMITTENTLY OPERATING FOR A WHILE AND CASED THE ARE TO ALMOST REAR END A VEHICLE. BOTH THE ABS AND BRAKE LIGHTS ARE ONE WHEN IF FAILS. THIS FAULT FIRST OCCURRED AROUND 78,000 MILES. *TR REPLACED THE ABS MODULE AND THE SECOND ONE HAD THE SAME ISSUE. FORD INDICATED THAT THEY WANTED ME TO BUY A NEW PART AT >1250$. NOT SURE THAT IT WOULD WORK ANY BETTER THAT THE TWO I HAVE OR FELT THAT IT WOULD NOT LAST.

Electrical System
Filed Aug 9, 2012WI

MY ABS AND BRAKE LIGHTS COME ON AND GO OFF RANDOMLY. I'VE HAD MY BRAKES AND FLUIDS CHECKED AND EVERYTHING IS FINE. *TR

Service Brakes
Filed Aug 9, 2012MA

ALL RECALLS COMPLETED. ABS AND BRAKE LIGHTS ARE STILL ON. HAD TECH CHECK CODES FIRST ROUND: C1235,C1185, C1198, C1194, C1254, C1246, C1250, C1242, & C1214 SECOND ROUND: C1185, C1198, C1194, C1254, C1250, C1242, C1214, & C1210 THIRD ROUND: C1198, C1194, C1254, C1246, C1250, C1242 FOURTH ROUND: NO CODES PRESENT FIVE MINUTES DRIVING LIGHTS COME BACK ON. *TR

Structure › Body
Filed Aug 6, 2012150,200 milesOH

I WAS DRIVING HOME WHEN I WENT AROUND A CORNER I HEARD A THUMP IN THE FRONT PASSENGER SIDE OF MY WINDSTAR, THE FOLLOWING MORNING I TOOK IT INTO MY MECHANIC. HE LOOKED THE VEHICLE OVER AND TOLD ME THE SUB FRAME HAS RUSTED OUT WHERE THE STABILIZER BAR CONNECTS. THIS ISSUE WAS SUPPOSED TO HAVE BEEN ADDRESSED BY FORD THE PREVIOUS YEAR WHEN THEY HAD IT IN FOR THE REAR AXLE RECALL. I FIND FORD HAD MADE THE DECISION TO PUT SOME USELESS BRACKETS IN AND NOT REPLACE THE SUB-FRAME. I CALLED CUSTOMER CARE CONCERNING THE PROBLEM AND WAS TOLD THERE WAS ONLY A YEAR WARRANTY ON THE WORK SO THERE WAS NOTHING THEY COULD DO AS I HAD PICKED UP THE VAN END OF APRIL /BEGINNING OF MAY 2011. A RECALL WAS ISSUED FOR THIS PROBLEM AND QUITE EVIDENTLY THEIR FIX WITH SOME LITTLE BRACKETS DID NOT REPAIR THE ISSUE, I AM NOT SURE HOW SOME BRACKETS ARE SUPPOSE TO CORRECT A RUSTING OUT SUB FRAME TO BEGIN WITH. *TR

Service Brakes
Filed Aug 6, 2012166,105 milesGA

THE ABS LIGHT AND EXCLAMATION POINT LIGHT STAYS ON ALL THE TIME. THERE IS ALSO A SCRUBBING, DULL SCREECHING SOUND WHEN I APPLY THE BRAKES. I'VE HAD IT CHECKED OUT AND ATTEMPTED TO BE FIXED SEVERAL TIMES, BUT NEITHER MECHANIC HAS BEEN ABLE TO FIX IT. THEY TURN THE LIGHTS OFF, BUT THEY COME RIGHT BACK ON. PLEASE RECALL AND CORRECT THIS PROBLEM BEFORE PEOPLE GET KILLED. I'M AFRAID TO DRIVE THE VAN VERY MUCH. *TR

Service Brakes
Filed Aug 3, 2012106,000 milesMO

ABS WARNING LIGHT COMES ON ALONG WITH EMERGENCY BRAKE LIGHT. THE LIGHTS STAY ON FOR VARYING PERIODS AND THEN GO OUT ONLY TO RETURN AT IRREGULAR INTERVALS. NO CHANGE IN VEHICLE OPERATION IS NOTICEABLE. *TR

Suspension
Filed Aug 1, 2012170,000 milesIN

TODAY RETURNING HOME FROM WISCONSIN ME AND MY FAMILY WAS ALMOST KILLED, IT WAS A 4 HR DRIVE OF TOLLWAYS OF SPEEDS OF 65-70, WHEN WE WERE COMING TO A RURAL STOP( THANK GOD) WHEN WE HEARD A LOUD THUD AND SMOKE, LOST CONTROL OF VAN, PULLED VAN TO SHOULDER WHERE UPON EXAMINATION OF VAN SEEN REAR AXLE SPLIT IN HALF...THANK GOD WE JUST GOT OFF TOLLWAY- OF 70 MPH DRIVING, HAD 2 KIDS IN CAR, AND MY BROTHER, STRANDED MILES FROM HOME....ALL THESE VEHICLES SHOULD BE TAKING OFF THE ROADS B4 MORE PEOPLE ARE HURT OR KILLED I AM STILL UPSET OVER THE INCIDENT OF CHEATING DEATH, AND HOPE THIS DON'T HAPPEN TO ANY BODY ELSE... *TR

Suspension
Filed Aug 1, 2012130,000 milesMN

REAR AXEL BROKE. *TR

Service Brakes
Filed Jul 27, 2012139,000 milesMI

WHILE DRIVING MY WINDSTAR VAN THE ABS LIGHT CAME ON AND STAYED ON. AT RANDOM TIMES THE BRAKE LIGHT COMES ON AND OFF. WHEN BOTH BRAKE LIGHTS ARE ON THE CRUISE CONTROL DOESN'T WORK. *TR

Service Brakes
Filed Jul 25, 2012101,000 milesCA

THE DASHBOARD BRAKE LIGHT AND ABS LIGHT ILLUMINATE SPORADICALLY FOR EXTENDED PERIODS OF TIME. *TR

Service Brakes
Filed Jul 24, 201298,000 milesIN

I HAVE A 2001 FORD WINDSTAR, I'VE NEVER HAD SO MUCH TROUBLE WITH A VEHICLE. THIS HAS BEEN GOING ON AND OFF FOR OVER A YEAR. THE ABS AND BRAKE LIGHT COMES ON AND STAYS ON MOST OF THE TIME. *TR

Fuel/Propulsion System
Filed Jul 23, 2012NY

THESE LIGHTS STAY ON EVEN AFTER REPAIRS ARE DONE. THEY GO OFF FOR A COUPLE DAYS AND THEN COME BACK ON. THIS HAS BEEN GOING ON FOR AT LEAST 2 YEARS. I ALSO HAVE ELECTRICAL PROBLEM WITH MY SPEEDOMETER AND GAUGES. I ALSO HAVE BEEN HAVING A PROBLEM WITH MY FUEL VACUUM CAUSING THE GAS TO SPILL OUT WHEN PUMPING AND TANK IS NOT FULL. *TR

Service Brakes
Filed Jul 19, 201292,000 milesPA

BRAKE LIGHT AND ABS LIGHT CONTINUE TO COME ON. HAPPENS MORE IN THE WARMER MONTHS. SOMETHING MUST BE WRONG BECAUSE IT COME ON ALL THE TIME NOW. IF I SHUT THE CAR OFF AND TURN IT BACK ON, IT WILL GO OFF. SOMETIMES IT WILL STAY OFF AND SOMETIMES IT COMES BACK ON AFTER A FEW MINUTES OF DRIVING. I'M CONCERNED THAT THIS IS NOT SAFE AND THAT THERE MAY BE SOME BIGGER ISSUE. THE LAST THING I WANT IS FOR MY VAN TO LOSE IT'S ABILITY TO BRAKE WITH MY FAMILY INSIDE. *TR

Service Brakes
Filed Jul 18, 2012108,005 milesPA

I GOT ABS SIGN SOMEWHERE IN FEBRUARY. IT PASS MY MAY INSPECTION TOO. BUT FINALLY I DECIDED TO GET IT CHECKED AND IT TURNED OUT THAT ABS MODULE IS FAULTY. BECAUSE OF THIS, I SOME TIMES GET BRAKE SIGN ALSO ON. DEALER FOUND THAT BRAKES ARE IN GOOD SHAPE, SHOES, PADS AND ROTORS ARE IN GOOD SHAPE, FLUID IS FILLED UP TOO BUT ABS MODULE BRING BRAKE LIGHT UP SOMETIMES. I AM CONCERNED ABOUT IN CASE OF EMERGENCY BRAKE IS NOT APPLIED PROPERLY. I WOULD LIKE FORD TO REPLACE ABS MODULE AS A RECALL. *TR

Service Brakes
Filed Jul 14, 201285,000 milesNJ

SINCE THE BEGINNING OF 2011 THE ABS AND THE BRAKE LIGHT CAME ONE. I HAVE NO IDEA WHY IT COMES ON AND STAYS ONE. I AM AFRAID TO GO LONG DISTANCE BECAUSE OF THIS. *TR

Suspension
Filed Jul 11, 2012FL

THIS VEHICLE HAS BEEN RUINING EVERY FRONT TIRE PUT ON IT EVER SINCE THE RECALL FRONT SUBFRAME WORK WAS DONE ON IT BY FORD IN 9/2011 AND IT HAS BEEN THROUGH 2 SETS OF FRONT TIRES IN THE LAST 4,500 MILES SINCE THE WORK WAS DONE. FORD DOES NOT ACKNOWLEDGE ANY RESPONSIBILITY AND THE LAST DEALER WHO LOOKED AT IT TOLD ME I NEEDED TIRES. NO KIDDING. THE LAST TIME I TOOK IT TO FIRESTONE TO GET TIRES, THEY TOLD ME THEY WOULDN'T TOUCH IT AND THAT I NEEDED TO TAKE IT TO A BODY SHOP; THE SPECS WERE SO OFF. THE DEALER THAT DID THE ORIGINAL WORK REDOCUMENTED THE CAR'S PROBLEMS 3 TIMES BUT THE MANUFACTURER REFUSED TO BUY IT BACK AND THEY DID THE WORK ON IT THE BEST THEY COULD AND THIS IS WHAT I AM LEFT WITH: AN UNSAFE VEHICLE. I HAD A BLOW OUT ON INTERSTATE 95 ON CHRISTMAS EVE THAT COULD HAVE TAKEN MY LIFE AND ANOTHER BLOW OUT SINCE THEN AT A SLOWER SPEED (THANK GOD!) I NEED HELP NAILING FORD TO THE WALL ON THIS AND MAKING THEM BE RESPONSIBLE FOR RISKING MY SAFETY AND I AM SURE THAT I AM NOT THE ONLY ONE. I WONDER IF OTHER PEOPLE HAVE BEEN HURT OR LOST THEIR LIVES OVER THIS?? OVER A FEW DOLLARS?? FORD NEEDS TO BE MADE TO ADMIT THEY DID NOT PROTECT THEIR CUSTOMERS PROPERLY. I WONDER IF IT ALL COMES DOWN TO AVOIDING LIABILITY FOR PEOPLE THAT HAVE BEEN INJURED. PLEASE HELP ME. *TR

Suspension
Filed Jul 11, 2012MI

ON SUNDAY JULY 8TH, 2012 I WAS DRIVING MY 2001 FORD WINDSTAR I STOPPED AT A LIGHT AND AS THE LIGHT CHANGED I BEGAN DRIVING AND THEN HEARD A LOUD NOISE, MY WHEELS BEGAN TO SQUEEL AND PULL ALL OVER AND MY VAN CAME TO A COMPLETE STOP IN THE ROAD AND WOULD NOT MOVE.. THE FRONT PASSENGER SIDE WHEEL WAS TURNED OUTWARD BUT MY WHEEL WAS STRAIGHT. THANK GOD I WAS NOT ON AN EXPRESSWAY OR HIGHWAY WITH ALL MY KIDS IN THE VEHICLE.. I CALLED A TOW TRUCK THE DRIVER INSPECTED IT AND SAID SOMETHING UNDERNEATH THE FRONT FRAME HAD SNAPPED OFF.. SO TODAY I HAD IT TOWED INTO A FORD DEALER TO FIND OUT IT IS A NEW RECALL HOW CAN THESE WINDSTAR VANS HAVE SO MANY FRAME AND AXLE ISSUES AND BE SAFE TO DRIVE EXSPECIALLY WITH ALL THESE BRACKETS THEY ARE HAVING TO PUT ON THEM FOR THE RECALLS.. IF I WAS ON AN EXPRESSWAY ME AND MY SON WOULD OF BEEN HURT BADLY IF NOT KILLED.. NOT TO MENTION IF I WOULD OF HIT SOMEONE ELSE I COULD OF INJURED OTHERS TOO..I WILL NEVER TRUST ANOTHER WINDSTAR WITH MY FAMILY THIS IS CRAZY.. IT IS THE SUBFRAME FRONT LOWER CONTROL ARM REAR ATTACHING FLAGES COMPLETELY BROKE/SNAPPED OFF WHILE I WAS DRIVING DOWN A BASIC 40 MPH ROAD..WHEN IT BROKE IT MESSED UP THE UNDERNEATH OF MY VEHICLE IT RIPPED THE DRIVE SHAFT RIGHT OUT OF THE TRANSMISSION.. AND WHO KNOWS WHAT ELSE IS DAMAGED NOW.. PEOPLE NEED TO KNOW ABOUT THIS NOW BEFORE SOMEONE IS SERIOUSLY HURT.. *TR

Electrical System
Filed Jul 9, 2012110,000 milesLA

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THERE WERE NO LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS SAFELY MANEUVERED TO THE SHOULDER AND TOWED HOME. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS ALSO INFORMED THAT THE ACTUATORS FOR THE DOOR LOCKS WERE BAD AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNAVAILABLE.

Service Brakes
Filed Jul 6, 201267,000 milesFL

JUST RECENTLY, IN THE PAST COUPLE MONTHS, THE ABS LIGHTS GO ON INTERMITTENTLY ON THE DASHBOARD, WARNING THAT THERE IS A PROBLEM. WE TOOK IT TO THE FORD DEALERSHIP, AND THEY SAID IT MAY NEED A NEW ECU OR COMPUTER MODULE, BUT THEY SAID IT WAS SAFE TO USE. HOWEVER, THE MANUAL SAYS WHEN THE LIGHTS ARE ON, THE ABS SYSTEM AND TRACTION CONTROL ARE DISABLED... THERE SEEMS TO BE A RECALL, BUT NO ONE AT THE DEALERSHIP MENTIONED ANY ISSUE. IT SEEMS STRANGE FOR A CAR WITH 68,000 MILES TO HAVE THIS GO OUT - WE WANT TO MAKE SURE IT IS NOT A COVERED ITEM BEFORE PAYING $ 1,400 FOR A NEW PART. THANK YOU. *TR

Service Brakes
Filed Jul 2, 2012126,000 milesCA

ABS AND BRAKE LIGHT COME ON AT SAME TIME , THIS HAPPENS RANDOMLY . STOP VEHICLE TURN OFF AND RESTART AND LIGHTS WILL GO OUT, THEY WILL STAY OFF FOR ONE DAY TO ONE MONTH -- NO PATTERN -- THIS VEHICLE HAS HAD THE RECALL DONE. *JS

Service Brakes
Filed Jun 28, 2012170,000 milesIL

MY ABS BRAKE LIGHT KEEPS COMING ON. MECHANIC SAID WHEN IT COMES ON MY ABS SYSTEM WILL NOT WORK. THIS IS NOT SAFE FOR MYSELF OR CHILDREN I TRAVEL WITH DAILY. I HAVE TALKED TO OTHERS HAVING THE SAME ISSUE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2001 Ford Windstar → · Every Windstar year → · How the figures are calculated →