Page 10 of 34 · complaints 451–500 of 1,686

2001 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Service Brakes
Filed Jun 28, 2012CT

ABS LIGHT, AIR BAG LIGHT AND BRAKE LIGHT KEEPS COMING BACK ON WHILE CAR IS ON. *TR

Electrical System
Filed Jun 27, 201238,800 milesCA

THE ABS AND THE RED BRAKE LIGHT CAME ON THE INSTRUMENT PANEL. HAD THE COMPUTER OR SOMETHING RESET A COUPLE OF TIMES BUT THE LIGHTS KEEP COMING ON. BEEN DOING THIS FOR A NUMBER OF YEARS. *TR

Power Train
Filed Jun 27, 201285,985 milesCA

WHEN DRIVING VAN IN HOT WEATHER OR GOING UP STEEP HILLS OR GRADES THE TRANSMISSION WILL START LEAKING OUT TRANSMISSION FLUID. ENOUGH WILL BE COMING OUT TO CREATE A VISIBLE CLOUD OF SMOKE BEHIND THE VEHICLE AS IT IS HITTING THE EXHAUST SYSTEM. HAD NEW TRANS AXLE SEAL INSTALLED BUT THE PROBLEM STILL IS THERE. IF YOU PARK THE VAN FOR ABOUT 45 MINUTES IT QUITS LEAKING AND YOU CAN PROCEED. FOR SOME REASON THE FLUID GETS SO HOT IT IS BASICALLY BOILING OUT OF THE TRANSMISSION. *TR

Electrical System
Filed Jun 27, 201279,018 milesCA

THE MINIVAN IS EQUIPPED WITH A BUTTON ON THE GEAR SHIFT. THIS BUTTON ENABLES YOU TO SHIFT OUT OF OVERDRIVE WHEN YOU DO NOT WANT THE VEHICLE TO BE IN OVERDRIVE MODE. ABOUT THIS TIME THE FUSE IN THE FUSE BOX WOULD BLOW. REPLACED THE FUSE A NUMBER OF TIMES BUT THE PROBLEM IS STILL THERE. THE FUSE MAY LAST FOR 5 TO 10 MILES AND THEN IT WOULD BLOW. TRIED A LARGER AMP FUSE BUT IT WOULD ALSO BLOW. TRANSMISSION WILL LEAVE THE OVERDRIVE ONLY IF YOU ACCELERATE GOING UP A HILL. *TR

Structure › Body
Filed Jun 26, 2012230,000 milesMI

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE FRAME WAS SEVERELY CORRODED UNDERNEATH THE VEHICLE NEAR THE SLIDING DOORS AND ROCKER PANELS. AS A RESULT, THERE WAS NOT PLACE TO SUPPORT THE UNIVERSAL JACK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INSPECTED THE VEHICLE AND CONFIRMED THAT THE FRAME AND THE AREAS NEAR THE ROCKER PANELS WERE CORRODED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 230,000.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Abs Warning Light
Filed Jun 26, 201266,000 milesTN

ABS LIGHT STAYS ON ALL THE TIME. *JB

Service Brakes
Filed Jun 25, 2012122,840 milesME

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT WAS DRIVING 30 MPH WHEN THE ABS, TRACTION CONTROL, AND PARKING BRAKE WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 122,840.

Structure › Frame and Members
Filed Jun 8, 201299,500 milesMI

FRONT SUB-FRAME BADLY RUSTED AND SWAY BAR WELDED MOUNTS ON THE SUB-FRAME HAVE RUSTED AND BROKEN IN HALF CAUSING POOR STEERING CONTROL AND EXCESSIVE BODY ROLL. AS A NOTE, THIS VEHICLE WAS RUSTPROOFED WHEN NEW AND INSPECTED OVER THE LIFE OF THE VEHICLE EACH YEAR. ALSO, FORD HAS INSPECTED THE FRONT SUB-FRAME IN JANUARY OF 2011 ON A RECALL AND IT APPEARS DID NOT FIND A PROBLEM WITH THE SUB-FRAME IN THIS AREA. GIVEN THE SEVERITY OF THE RUST IT WOULD APPEAR THE PROBLEM EXISTED AT THE TIME OF INSPECTION. *JS

Structure › Body › Door
Filed May 31, 2012MO

MY DRIVERS SIDE BACK DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE AND MY PASSENGER SIDE BACK DOOR WILL NOT OPEN FROM THE INSIDE. MY (ABS) LIGHT WILL NOT GO OFF. THERE IS A CRACKING NOISE UNDER WHERE MY FRONT TIRES ARE ON BOTH SIDES. *TR

Service Brakes
Filed May 27, 2012161,250 milesMN

ABS SYSTEM LIGHT APPEARED ON, ABS TRACTION ACTIVATED IN DRY, NON SLIPPERY CONDITIONS,WILL NOT DISABLE UPON RESET AND PROBLEM CONTINUES. FORD DEALER INDICATES THIS IS A PROBLEM WITH MANY WINDSTARS, BUT WILL NOT FIX WITHOUT $200 DIAGNOSTIC FEE. *TR

Service Brakes
Filed May 25, 2012136,000 milesMD

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE ABS AND THE BRAKE WARNING LIGHTS ILLUMINATED CONSTANTLY. THE DEALER WAS NOTIFIED AND INFORMED HER THAT THERE WERE NO RECALLS FOR EITHER FAILURE ON HER VEHICLE. THE VEHICLE WAS NOT INSPECTED BY A MECHANIC OR THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 136,000.

Structure › BodyCrash
Filed May 21, 2012105,899 milesFL

AT A MAJOR INTERSECTION GETTING ONTO A HIGHWAY OUR SUBFRAME GAVE OUT AND WE CAME TO A SCREECHING HALT & A DEAD STOP. THE ENTIRE SUBFRAME UNDER THE PASSENGERS SIDE OF THE VAN ROTTED AND THE WHEEL WAS UP AGAINST THE FRAME OF THE CAR. IT COULD HAVE CAUSED A MAJOR ACCIDENT. IT COST US $1,500.00. *TT

EngineFire
Filed May 21, 2012289,221 milesOH

AT APPROXIMATELY 16:45 AFTER DRIVING 6 MILES THAT DAY, THE WINDSTAR VAN WAS STOPPED AND THE IGNITION KEY TURNED OFF. THE DELIVERY DRIVER WENT INSIDE HIS DESTINATION FOR ABOUT 5 MINUTES. WHILE LOADING HIS CARGO, HE SMELLED SMOKE. LOOKING UP, HE NOTICED FLAMES COMING OUT OF THE ENGINE COMPARTMENT BETWEEN THE HOOD AND THE WINDSHIELD WIPER PLASTIC SHIELDING. USING AN ONBOARD 5 LB FIRE EXTINGUISHER, HE ATTEMPTED TO EXTINGUISH THE FLAMES BUT TO NO AVAIL. HE DIALLED 9-1-1 ON HIS PHONE. EMPLOYEES AT HIS DESTINATION ALSO NOTICED THE FIRE, AND CONTACTED THE LOCAL FIRE DEPARTMENT AS WELL. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES WITH SEVERE DAMAGE TO THE REAR PORTION OF THE ENGINE, THE FIRE WALL, BRAKE CYLINDER AND GLASS WINDSHIELD. THE AMBIENT TEMPERATURE THAT DAY WAS IN THE 70 DEGREES RANGE, WINDOWS WERE DOWN IN THE VAN, AND THE A/C SYSTEM WAS NOT IN USE. *TT

Service Brakes
Filed May 17, 201289,000 milesCA

BRAKE AND ABS LIGHT GO OFF AND ON COULD SMELL HOT COPPER WIRE ....CODE LIKE 11 BRAKE CODES ALL DUE TO ABS MODULE. *TR

Service Brakes
Filed May 15, 201289,700 milesMI

THE BRAKE FLUID IS LEAKING FROM THE BRAKE PRESSURE DIFFERENTIAL DEACTIVATION SWITCH. I CALLED RUSS MILNE FORD MY LOCAL DEALERSHIP AND WHERE THE VEHICLE WAS PURCHASED AND THEY SAID THERE WAS NO RECALL, BUT WHEN I LOOKED IT UP ONLINE IT STATES IT IS A MAJOR PROBLEM AND COULD CAUSE A FIRE. THE SAID IT WOULD COST ABOUT $90 OR SO TO FIX IT. I HAVE ALREADY PUT A OVER $2000 IN REPAIRS IN THE LAST 2 YEARS ON THIS VEHICLE. I FEEL THIS SHOULD BE FIXED FOR FREE BEING IT IS A PROBLEM THAT THEY ARE VERY WELL AWARE OF. *JS

Suspension
Filed May 14, 2012MO

OUR REAR AXLE HAS SHEARED IN HALF THREE TIMES. THE THIRD TIME (AFTER THEY ADMITTED A RECALL) WE WERE 40 MILES FROM HOME WHEN IT BROKE, FORD TOLD US THERE WAS NOTHING THEY COULD DO SINCE IT WAS A SATURDAY. WE WERE FORCED TO DRIVE IT HOME ON THE INTERSTATE, AS A FAMILY OF 6 IN A TOWN WITH NO RENTAL PLACES WE HAD NO CHOICE. FORD PUT THEIR "PATCH KIT" ON MY RECALLED AXLE LAST YEAR, AND IT FAILED. NOW THEY HAVE GIVEN ME A 1992 SABLE AS A RENTAL WHILE MY VAN IS IN THE SHOP. MY FAMILY CAN'T FIT IN IT, AND MY CHILDREN CAN'T EVEN FASTEN THEIR SEATBELTS IN IT, AND ONE OF MY CHILDREN HAS TO SIT IN THE FRONT SEAT WITH THE AIRBAG. THEY TOLD ME THERE'S NOTHING THEY CAN DO. MY SUBFRAME IS UNDER RECALL, AS WELL AS THE CONTROL ARMS AND BODY MOUNTS. FORDS FIX FOR THIS IS TO PATCH THEM LIKE THEY DID MY AXLE, WHICH BROKE. NOW I AM STUCK WITH A TICKING TIME BOMB AND FOUR CHILDREN. FORDS BANDAIDS FOR THESE DEVESTATING FAILURES ONLY BUYS THEM A FEW MONTHS TIME, AND PUTS LIVES AT RISK. MY FRONT END CLICKS WHEN I TURN, MY TIRES RUBBED ALL THE WAY HOME ON THE BROKEN AXLE, THE TRANSMISSION LEAKS HORRIBLY, THE UNDERCARRIAGE IS RUSTED AND ROTTED BEYOND REPAIR, AND ALL THESE ADMITTED FAULTY PARTS ARE BEING PATCHED AND SENT OUT THE DOOR. I DONT FEEL SAFE DRIVING MY KIDS AROUND IN THIS! AND IM BEING TOLD MY CHOICES ARE BUY A NEW VAN AT MY EXPENSE, OR DRIVE THIS ONE AND TAKE A CHANCE!! *JS

Child Seat
Filed May 4, 2012MT

THE LOWER ANCHOR STRAP FOR REAR FACING WILL NOT TIGHTEN OR LOOSEN AND IS STUCK IN THE SAME POSITION. I CONTACTED GRACO AND THEY ARE REPLACING THE SEAT AFTER I SEND BACK THE DEFECTIVE ONE (RELATED VEHICLE INFORMATION: MODEL YEAR=2001, MAKE=FORD , MODEL=WINDSTAR). *TR

Service Brakes, Hydraulic
Filed Apr 30, 2012132,000 milesMI

FORD WINDSTAR SEEMS TO BE A GOOD VEHICLE AT FIRST. WITH AGE NUMEROUS PROBLEMS CONTINUE TO HAPPEN. SERVICE SHOPS REGARD PROBLEMS AS COMMON FOR A FORD WINDSTAR.I THINK FORD IGNORES THE PROBLEMS. MY HUSBAND AND I ARE LOYAL FORD OWNERS, I DON'T KNOW HOW MUCH LONGER WE WILL CONTINUE. CURRENTLY THE ABS& BRAKE LIGHTS ARE ON. TRANSMISSION LEAKED OUT ALL OF THE FLUID WHILE DRIVING, HAD TO REBUILD TRANS. SPEEDOMETER DOESN'T WORK PROPERLY WHEN BRAKE LIGHTS ARE ON. ENGINE LIGHT IS ON, NUMEROUS CODES FOR THIS PROBLEM. *JS

Power Train
Filed Apr 26, 2012108,000 milesOH

TRANSMISSION. *TR

Service Brakes, Hydraulic
Filed Apr 16, 2012111,698 milesAZ

ABS WARNING LIGHT AND BRAKE WARNING LIGHT COME ON INTERMITTENTLY, AFTER SEND IN FOR THE RECALL ON SPEED CONTROL SYSTEM MODIFICATION... UNTIL TO ABS BULB BLEW UP... BUT PARKING BRAKE LIGHT REMAINED ON... SEND IT BACK TO DEALER... ASK THE SERVICE ADVISOR "WHY MY BOTH WARNING LIGHT ON WHEN I DRIVE... AND NOW MY ABS LIGHT OFF AND PARKING BRAKE LIGHT REMAIN ON" AND THE SERVICE ADVISOR TOLD ME YOUR ABS LIGHT NEVER LIGHT OUT WHEN TURN ON THE IGNITION SWITCH MEAN THAT "THIS VEHICLE WITHOUT ABS" THANK YOU FOR THE REPLY GIVEN BY FORD DEALER SERVICE ADVISOR OF HE BEST KNOWLEDGE....I WILL NOT SENDING MY VEHICLE FOR ANY RECALL IN THE FUTURE..... *JS *TR

Structure › Frame and Members
Filed Apr 13, 201245,500 milesOH

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT REPAIRS WERE MADE TO THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 11V030000 (STRUCTURE: FRAME AND MEMBERS: UNDER BODY SHIELDS) IN 2001. THE CONTACT STATED THAT PER THE RECALL, ATTACHING BRACKETS WERE INSTALLED TO BOTH FRONT LOWER CONTROL ARMS. MOST RECENTLY, THE SUB FRAME WAS FOUND TO BE FRACTURED NEAR THE STEERING COLUMN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THEY PREVIOUSLY REPAIRED THE VEHICLE UNDER THE RECALL AND WOULD NOT MAKE THE REPAIR A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT THE RECALL DID NOT PERTAIN TO THE SUB FRAME AND THAT THE DEALER WHO PERFORMED THE RECALL DID SO ACCORDINGLY. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 45,500.

Service Brakes, Hydraulic
Filed Apr 10, 201295,000 milesWV

A FEW MONTHS AFTER I BOUGHT THE CAR (MAY 2008) THE ABS AND BRAKE LIGHT STARTED TO COME ON, INTERMITTENTLY, EVERY COUPLE OF DAYS. IT WOULD COME ON WHEN I WENT AROUND A SHARP CURVE OR HIT A POTHOLE. I TOOK THE CAR TO 3 DIFFERENT MECHANICS, WHEN THE LIGHTS WERE NOT ON (NO ERROR CODES) AND WHEN THE LIGHTS WERE ON (EVERY ABS ERROR CODE CAME UP). I WAS TOLD BY ALL 3 MECHANICS THAT THE ABS SENSOR BOARD NEEDED TO BE REPLACED. THE PART WAS GOING TO COST OVER $300 PLUS LABOR TO REPAIR. THEY ALSO TOLD ME THAT THE CAR WAS OK TO DRIVE BUT THAT WHEN THE LIGHTS CAME ON MY ABS WAS NOT WORKING AND THAT I SHOULD BE CAREFUL WHEN DRIVING IN RAIN OR WHEN ROAD CONDITIONS WERE SLICK BECAUSE I WOULD NEED EXTRA TIME TO PREPARE FOR A FULL STOP. I HAVE RESEARCHED ON THE INTERNET FOR THE SAME PROBLEM AND FOUND THAT THERE WERE MANY OTHERS WHO WERE EXPERIENCING THE SAME PROBLEM AND HAVE TRIED MANY DIFFERENT FIXES WITH NO RESOLUTION, INCLUDING THE REPLACEMENT OF THE ABS SENSOR BOARD. WHAT DO I NEED TO DO TO ENSURE THAT MY ABS BRAKES WILL WORK CORRECTLY? *TR

Suspension
Filed Apr 7, 2012138,500 milesVA

THE REAR SUSPENSION HAD BEEN MAKING NOISE FOR A FEW DAYS. VISUAL INSPECTION DIDN'T SHOW ANYTHING OBVIOUS. BACKING OUT OF THE DRIVEWAY THE REAR AXEL SNAPPED IN HALF APPROXIMATELY 18 INCHES FROM THE DRIVERS SIDE TIRE. *TR

Engine and Engine Cooling
Filed Apr 7, 2012146,000 milesRI

WAS RIDING ON THE HIGHWAY WHEN MY CAR JUST STOPPED AND SEEN TRANSMISSION OIL EVERYWHERE ON THE FLOOR AN NOW VAN WONT MOVE BUT TURN ON. *TR

Structure › Body
Filed Apr 2, 201270,062 milesIL

MY '01 WINDSTAR HAD SUBFRAME REPAIR IN SPRING 2011... WAS SAID TO BE " INSPECT SUBFRAME- DID NOT PASS BUT CAN BE REPAIRED". IT WAS REPAIRED AT THAT TIME. LAST WEEK, I HAD IT INTO A MECHANIC FOR AN UNRELATED PROBLEM WHERE HE HAD IT ON THE LIFT. HE TOLD ME THAT THE SUBFRAME IS "COMPLETELY ROTTED". I CURRENTLY PLAN TO RETURN TO FORD DEALER. ..UPDATED 04/16/12 *BF *TR

Suspension
Filed Mar 29, 2012PA

I CURRENTLY KEEP GETTING GRUNTING/POPPING/MOANING NOISE FROM THE FRONT SUSPENSION WHEN TURNING -BRAKING-STARTING TO MOVE CAR FORWARD . ALREADY REPLACED THE SWAY BAR LINKS AND BUSHINGS BUT THE NOISE STILL COMES AND GOES. ALSO MY BRAKE-&-ABS LIGHTS COMES ON AND OFF FOR NO REASON. AND THE LOCKS ON THE DOORS WORK WHEN THEY WANT TOO. JUST HAD INSPECTION DONE AGAIN 3 WEEKS AGO BUT THEY CAN NOT FIND THE PROBLEMS. TALK WITH FORD ABOUT THE NOISE TO TRY TO FIND OUT IF THERE IS ANY DANGER OF A CRASH BECAUSE OF THIS AND I KEEP GETTING THE RUN AROUND. *JS

Structure › Frame and Members › Underbody Shields
Filed Mar 28, 2012IL

2001 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO FORD RECALL #11S16 INVOLVING THE SUBFRAME LOWER CONTROL ARE DUE TO RUST/CORROSION *TGW THE CONSUMER WAS INFORMED BY HIS MECHANIC, THAT THE STEERING ISSUES HE WAS EXPERIENCING WERE RELATED TO THE SUBFRAME RECALL. SUBFRAME BRACKETS WERE INSTALLED AT THAT TIME. HOWEVER, WHILE DRIVING, THE CONSUMER HEARD A KNOCKING SOUND COMING FROM THE RIGHT FRONT PASSENGER SIDE OF THE VEHICLE, WHENEVER THERE WAS A BUMP IN THE ROAD. THE CONSUMER RETURNED TO HIS MECHANIC AND WAS TOLD THE PROBLEM WAS STILL DUE TO THE SUBFRAME ISSUE. THE CONSUMER STATED THE MECHANIC WAS SURPRISED THAT THE DEALER HAD REPAIRED THE PROBLEM WITH A KIT, INSTEAD OF REPLACING THE SUBFRAME. THE CONSUMER RETURNED TO THE DEALER AND WAS INFORMED THE PROBLEM WAS WITH THE SWAY BAR, WHICH HAD DISCONNECTED FROM THE SUBFRAME, BUT IT COULD NOT BE REPAIRED UNLESS THE RUSTED SUBFRAME WAS REPLACED AT A COST OF $ 2,781.00. THE DEALER SENT FORD PICTURES OF THE SUBFRAME, BUT THEY REFUSED TO REPLACE IT AT THEIR EXPENSE. *JB

Vehicle Speed Control
Filed Mar 21, 2012157,500 milesOH

I AM WRITING THIS TO WHOM THIS MAY CONCERN SPEED CONTROL ON WINDSTAR 2001 IS THE IDLING PROBLEM WHEN PUTTING DRIVE THE IDLE GOES UP TO 35 THE 40 MILE AN HOUR RUNNING MAKING IT HARD TO STOP UNTIL IT DROPS IF IT DROPS VEHICLE LIKES TO LUNGE FORWARD WHEN LEAVING A STOPLIGHT OR STOP SIGN OR SITTING STILL IN LINE AT TRAFFIC THIS IS A REAL PROBLEM I HAVE HAD THE SENSORS CHANGED TWICE THIS PROBLEM STILL EXISTS SOON AS YOU TOUCH THE GAS PEDAL THE VEHICLE JUMPS TO 35 TO 40 MILE AN HOUR. IF THERE'S A RECALL FOR THIS PROBLEM I SURE WOULD LIKE TO KNOW ABOUT IT THANK YOU VERY MUCH. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *JS

Suspension
Filed Mar 19, 2012121,000 milesOH

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS INSPECTED BY A LOCAL MECHANIC, THE CONTACT WAS ADVISED THAT THE FRONT SWAY BAR WAS FRACTURED DUE TO CORROSION. THE MANUFACTURER WAS CONTACT BUT DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 121,000.

Engine and Engine CoolingCrash
Filed Mar 17, 2012186,950 milesPA

THE ENGINE CRADLE WAS SEVERELY RUSTED AND HAD A CATASTROPHIC FAILURE. I NARROWLY AVOIDED GETTING T BONED AND CRASHED HEAD FIRST INTO A SMALL HILL. MY FIANCE AND MY SELF WERE UNINJURED BUT WHERE EXTREMELY SHOOK UP OVER THIS. I LOST ALL CONTROL OF THE STEERING AND THE ENTIRE ENGINE AND TRANSMISSION WHERE ON THE GROUND. THANKS TO THIS DEFECT IN FORDS DESIGN I AM NOW WITHOUT A CAR AND EITHER MY FIANCE OR MYSELF COULD HAVE BEEN BADLY INJURED OR DIED. *TR

Electrical System
Filed Mar 16, 2012IL

VEHICLE WAS PURCHASED IN NOVEMBER 2009. I FIRST BEGAN HAVING PROBLEMS WITH THE ABS/BRAKE LIGHT COMING ON, IN FEBRUARY 2010. THE NEXT INCIDENT WAS THE POWER WINDOWS ON DRIVERS SIDE AND BACK WINDOW WOULD NOT ROLE DOWN. THE NEXT INCIDENT WAS THE HEATER WONT WORK. A RECALL AND REPAIR WAS DONE ON THE REAR SUBFRAME 11S16 IN APRIL OF 2010.VEHICLE REPAIR WAS NOT COMPLETE NOW TAKING IN FOR FRONT UNDER CARRIAGE REPAIR ON WED 21,2012. *TR

Steering
Filed Mar 16, 2012123,875 milesCA

COMPLETE SEPARATION OF THE FRONT LOWER CONTROL ARM ATTACHING BRACKET FROM THE FRONT SUB FRAME ON THE PASSENGER SIDE OF THE VEHICLE. THIS IS THE SAME PROBLEM THAT IS DESCRIBED IN THE NHTSA RECALL NO. 11V030. AND FORD RECALL NO. 11S16. THE DEALER THAT INSPECTED THE VEHICLE SAID IT WAS NOT COVERED BY THE RECALL BECAUSE THE VEHICLE WAS NOT PURCHASED OR REGISTERED IN A (SALT-BELT) STATE. *TR

Structure › Body
Filed Mar 5, 2012107,136 milesPA

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER:11V030000(STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS). THE VEHICLE WAS NOT ABLE TO PASS STATE INSPECTION DUE TO CORROSION AND A CRACK IN THE FRAME. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 107,136 AND THE CURRENT MILEAGE WAS 116,700.

Structure › Body
Filed Mar 5, 2012167,500 milesNY

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE TURNING RIGHT INTO A PARKING SPACE, A LOUD CLUNKING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FRONT SUB FRAME WAS CORRODED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THERE WERE NO RECALLS RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 167,500 AND CURRENT MILEAGE WAS 168,000.

Service Brakes, Hydraulic
Filed Mar 5, 201295,000 milesCA

BRAKING DISTANCE SUDDENLY INCREASED, AND THE ABS & BRAKE LIGHT TURNED ON. AND I CONTACTED SOUTH BAY FORD IN REGARD TO THAT ISSUE , AND I DID NOT GET ANY HELP. I AM STILL HAVE THE SAME ISSUE EVERY DAY, WHEN EVER THE VAN GETS WARM, THE ABS LIGHT TURNS ON. *TR

Service Brakes, Hydraulic
Filed Feb 25, 201275,000 milesNY

DRIVING ON HIGHWAY, THE BRAKES SLAMMED ON, ALMOST REAR ENDED. WHEN I GOT HOME BY DRIVING SLOWLY, I NOTICED MOISTURE AND BRAKE FLUID WAS IN THE ABS PUMP MODULE, THANK GOD MY CHILDREN WERE NOT IN OUR SO CALLED"FAMILY VAN". *TR

Vehicle Speed Control
Filed Feb 4, 2012104,000 milesMA

I SAW A RECALL ON THE SPEED SENSOR, MY TRACTION CONTROLS KEEPS COMING ON MOTHER OF 4 CHILDREN AND EVERYDAY DRIVING VAN. *KB

Service Brakes, Hydraulic
Filed Feb 4, 201265,000 milesNY

MY ABS AND BRAKE LIGHTS CAME ON, THEN ALL MY GAUGES STARTED GOING CRAZY, MAXING OUT BACK AND FORTH, THEN MY LIGHTS WOULD GO OUT AND BLINKERS STOPPED WORKING. I LOOKED AROUND AND WENT TO THE ABS CONTROL MODULE AND SAW THAT IT WAS SATURATED WITH BRAKE FLUID OR WATER. I REMOVE THE CONNECTOR AND FOUND 2 PINS WERE ROTTED OFF. *KB

Electrical System
Filed Jan 29, 2012140,000 milesVA

I RECEIVED A LETTER FROM FORD ABOUT A PROBLEM WITH THE WIRING ON MY CRUISE CONTROL AND HAD IT REPAIRED ,NOW ON A REGULAR BASIS MY ABS AND BRAKE WARNING LIGHTS COME ON AT THE DASH BOARD WITH AMAZING FREQUENCY. TOOK IT BACK TO THE DEALER AND THEY SAID THEY DID NOTHING WRONG AND I WOULD HAVE TO PAY TO HAVE IT REPAIRED AND THEY COULD NOT GIVE ME AN ESTIMATED PRICE. *TT

Service Brakes, Hydraulic
Filed Jan 27, 2012137,784 milesPA

ABS WARNING LIGHT AND BRAKE WARNING LIGHT COME ON INTERMITTENTLY, WHEN IT RAINS ,WHEN THE WEATHER IS HOT AND HUMID,AND ALSO WHEN IT SNOWS. *TR

Suspension
Filed Jan 25, 2012168,000 milesVA

I AM REPORTING MY 2001 FORD WINDSTAR LIMITED FOR THE SAME PROBLEMS THAT HAVE BEEN RECALLED IN THE "SALT BELT STATES". I LIVE IN FAUQUIER COUNTY, VIRGINIA. THIS WINDSTAR WAS ORIGINALLY BOUGHT AT RICK HUNT FORD IN WARRENTON, VA AND RESIDED IN THE 20186 ZIP CODE UNTIL WE BOUGHT IT IN 2005. IT WAS TRADED INTO JERRY'S LINCOLN/MERCURY IN MANASSAS FROM WHOM WE PURCHASED IT. WE HAVE LIVED IN FAUQUIER COUNTY THE ENTIRE TIME WE HAVE OWNED THIS VEHICLE, IN REMINGTON, VA AND NOW WARRENTON, VA. I NOTICED IN MY REGULAR MAINTENANCE THAT IT APPEARED THAT THE "FRONT SUB FRAME" WAS DOING THE SAME THING THAT OTHERS HAD COMPLAINED OF AND ULTIMATELY WAS RECALLED IN THE "SALT BELT STATES". ON 01/19/2012 WHAT USED TO BE RICK HUNT FORD AND NOW IS SHEEY FORD OF WARRENTON, VA LOOKED AT THE "FRONT SUB FRAME". THE SERVICE MANAGER SAID THAT MY CONCERNS WERE CORRECT ABOUT THE "FRONT SUB FRAME", THAT IT IS DOING WHAT THESE VEHICLES WERE RECALLED FOR IN THE "SALT BELT STATES". HE ALSO SAID THAT THE "REAR AXLE" HAD A CRACK IN IT, ALSO WHAT THEY WERE RECALLED FOR IN THE "SALT BELT STATES". THE RESULTS WERE THAT FORD WOULD NOT TAKE CARE OF IT EVEN THOUGH IT HAD THE SAME PROBLEMS THAT THEY RECALLED IN OTHER STATES. I CONTACTED FORD CUSTOMER SERVICE ON 01/20/2012 AND WAS TOLD BY THE ORIGINAL PERSON'S SUPERVISOR THAT AND I QUOTE "FORD HAS AGREED TO ADD YOUR VEHICLE TO THE RECALL LIST". I WAS TO TAKE THE VAN BACK TO SHEEHY SO THEY COULD DOCUMENT EVERYTHING AND TAKE CARE OF IT. I DID SO, DROPPED IT OFF 01/23/2012.

Service Brakes, Hydraulic
Filed Jan 22, 2012125,678 milesNJ

ABC PROBLEMS LIGHT ON. *TR

Suspension
Filed Jan 17, 2012200,000 milesVA

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 60 MPH THE CONTACT NOTICED A SLIGHT SHAKING IN THE STEERING WHEEL. THE CONTACT STOPPED THE VEHICLE AT A GASOLINE STATION AND NOTICED THE REAR DRIVERS SIDE TIRE WAS SLANTED INWARD. THE CONTACT INSPECTED THE VEHICLE AND ALSO NOTICED THE REAR AXLE HAD FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THE REAR AXLE FRACTURED DUE TO CORROSION AND HAD TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Service Brakes, Hydraulic
Filed Jan 2, 2012149,750 milesOH

ABS, TRACTION CONTROL, AND BRAKE LIGHTS COME ON SHORTLY AFTER STARTING THE CAR. ABS, TRACTION CONTROL ARE 'OFF''. SAFETY ISSUE WHEN DRIVING IN SNOW. THIS PROBLEM HAS OCCURRED 3 TIMES NOW,OVER LAST 2 YEARS, EACH TIME I AM TOLD ITS A BRAKE SENSOR, OR THE ABS SENSOR. I PAY SEVERAL HUNDRED EACH TIME TO GET IT REPLACED, BUT PROBLEM RETURNS WITHIN 6 MONTHS. CONCERN IS SAFETY- ABS AND TRACTION CONTROL CRITICAL IN NORTHERN OHIO AREA IN HEAVY SNOW AREA- PLEASE LOOK INTO THIS. *TR

Suspension
Filed Dec 23, 201182,759 milesAZ

NOTICED THAT MY FRONT TIRES ARE WORN OUT A LOT IN THE INNER EDGES. TOOK IT FOR WHEEL ALIGNMENT ON DEC 22, 2011. PEP BOYS AUTO SHOP IN ARIZONA AVENUE, CHANDLER, AZ REFUSED TO DO IT SAYING THAT REAR AXEL IS BENT. SO IT IS NOT SAFE. I ALSO TOOK IT TO FORD DEALERSHIP AT 7300 W. ORCHID LANE, AZ, 85226 (PH 480 940 4442) FOR "SPEED CONTROL SYSTEM MODIFICATION" RECALL. SERVICE ADVISOR [XXX] VISUALLY CONFIRMED THAT WHEELS ARE BENT OUTWARDLY. I AM CONCERNED FOR THE SAFETY OF MY FAMILY AND ME, AND WANT THIS ISSUE ADDRESSED. THANKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Suspension
Filed Dec 16, 2011138,000 milesOH

MY 2001 FORD WINDSTAR WAS REPAIRED AT VALLEY FORD IN VALLEY VIEW OHIO ON 4/14/2011 UNDER RECALL #20287. I HAD THE VAN IN FOR AN UNRELATED MATTER ON 12/07/2011 AT THAT TIME I WAS INFORMED BY MY MECHANIC THAT THE SUB-FRAME WAS RUSTED THROUGH. AFTER CONTACTING FORD'S NATIONAL SERVICE CENTER I TOOK THE VAN TO VALLEY FORD. THEY INSPECTED IT AND CONFIRMED THAT THE SUB-FRAME WAS RUSTED THROUGH. THEY FORWARDED THEIR FINDING TO FORD MOTOR CO. AND FORD MOTOR CO. WAS NOT WILLING TO ADDRESS THE ISSUE WITH THE SUB-FRAME. I BELIEVE THIS ISSUE SHOULD HAVE BEEN ADDRESSED UNDER THE INITIAL RECALL. SINCE AT LEAST APRIL OF 2011 ANY TIME MY CHILDREN, MYSELF, OR ANYONE ELSE RODE IN THE VEHICLE IT WAS SUBJECT TO A CATASTROPHIC FAILURE OF THE SUB-FRAME WHICH COULD HAVE CAUSED SERIOUS OR FATAL INJURY TO THE OCCUPANTS OR OTHERS. *TR

Suspension
Filed Dec 13, 2011125,607 milesPR

FROM ONE YEAR BACK I WAS HEARING A NOISE FROM REAR AXLE OF MY WINDSTAR. FINALLY, AT DECEMBER, THE AXLE BROKE AT 25MPH. THIS IS VERY DANGEROUS BECAUSE IT CAN CAUSE THE DEATH OF SOMEONE. PLEASE HELP PEOPLE OF PUERTO RICO , WE ARE AMERICAN CITIZEN TOO. *TR

Suspension
Filed Dec 12, 2011108,000 milesMI

I WAS DRIVING AT 35MPH WHEN I HEARD A LOUD BOOM AND MY WINDSTAR CAREENED WILDLY BACK AND FORTH AND FELT LIKE I HAD SLAMMED ON THE BRAKES. THE WINDSTAR COULD NOT EVEN BE DRIVEN TO THE SHOULDER. THE TOW TRUCK DRIVER SAID THE SUBFRAME WAS BROKEN AND POSSIBLY THE TIE RODS HAD BROKEN AS WELL. THE FRONT WHEELS WERE POINTED OUTWARD IN OPPOSITE DIRECTIONS. *TR

Power Train
Filed Dec 8, 2011105,000 milesOH

THERE WAS A PROBLEM WITH THE TRANSMISSION WHICH REQUIRED THE VEHICLE TO BE PULLED TO THE SIDE OF THE ROAD AND TOWED TO A DEALER FOR SERVICE. THE VAN ONLY HAS 105,000 MILES ON IT AND HAS HAD REGULARLY SCHEDULED MAINTENANCE. AFTER HAVING A COUPLE TRANSMISSION PLACES LOOK AT IT, THE PROBLEM WAS DETERMINED TO BE INTERNAL AND THE TRANSMISSION NEEDED TO BE REPLACED. AT THE SAME TIME THAT I HAD MY VAN INTO THE TRANSMISSION SHOP THERE WERE 3 OR 4 OTHER FORD WINDSTARS IN FOR SIMILAR PROBLEMS. *TR

SuspensionCrash
Filed Dec 5, 2011110,000 milesMA

I BOUGHT THIS CAR USED 1 YR AND 8 MONTHS AGO .. HAVEN'T HAD ANY MAJOR PROBLEMS WITH IT. WE RECEIVED THE RECALL FOR THE REAR AXLE, THEY CHECKED IT OUT WAS FINE, WE NEVER RECEIVED THIS LAST RECALL IN 2011 BUT IT MAY HAVE HELPED IF WE DID. ON DEC 2 I WAS PULLING OUT OF A SCHOOL, WAS AT A COMPLETE STOP THEN STARTED PULLING OUT TO TAKE A RIGHT ONLY GOING ABOUT 5 MPH WE HEARD A BANG (SOMETHING FELL IN THE FRONT END) THEN THE CAR JUST TOOK OVER, THERE WAS NO STEERING, THE THROTTLE STUCK TOOK US FROM 5 MPH TO ABOUT 30 MPH IN LIKE 3 SECONDS CROSSING 4 LANES OF TRAFFIC AND JUST MISSING 2 VEHICLES, I CRASHED INTO A SIGN, 2 FENCES AND A TREE WHICH MADE US STOP, THERE WAS THIS AWFUL SOUND THAT WAS GETTING FASTER AND FASTER, WE JUMPED OUT OF THE CAR BECAUSE WE THOUGHT IT WAS GOING TO BLOW UP!!! EVERYTHING THAT IS IN THE FRONT END IS LAYING ON THE GROUND!! THIS IS VERY DANGEROUS AND I AM OUTRAGED THAT SOMETHING LIKE THIS COULD HAPPEN. IF MY HUSBAND AND I HADN'T GONE ANYWHERE THAT NIGHT, I WOULD HAVE HAD MY 3 SMALL CHILDREN IN IT THE NEXT MORNING!! I AM SO THANKFUL THAT WE WERE NOT HURT (EXCEPT FOR EMOTIONALLY) AND THAT WE ALSO DIDN'T HURT ANYONE ELSE .. IF THOSE CARS WERE 1 SECOND EARLIER WE WOULD HAVE SMASHED INTO THOSE CARS THAT WERE GOING ABOUT 50 MPH .. WOULDN'T HAVE A BEEN A VERY GOOD OUTCOME!!! NOW WAITING TO SEE WHAT WILL HAPPEN WITH THE VAN, IF IT IS FIXED I WILL NOT GET IN IT EVER AGAIN!! *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2001 Ford Windstar → · Every Windstar year → · How the figures are calculated →