Page 6 of 34 · complaints 251–300 of 1,686

2001 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Service Brakes
Filed Jul 3, 2014111,000 milesPA

THE "ABS" AND "BRAKE" LIGHTS COME ON. SOMETIMES SEEM TO BE TRIGGERED BY A BUMP. WORSE IN WARM WEATHER OR WET CONDITIONS. *TR

Service Brakes
Filed Jun 24, 2014100,000 milesUT

ABS AND BRAKE LIGHTS STARTED COMING ON RANDOMLY. NEVER WHEN VEHICLE WAS FIRST STARTED BUT ONLY AFTER VAN WARMED UP/WAS OPERATING FOR A WHILE. AS VEHICLE AGED LIGHTS CAME ON SOONER AND LASTED LONGER. CHECKED CODES WHICH WAS ALWAYS A LONG LIST WHICH INCLUDED C1185. SENSORS WERE ALL CLEANED AND INSPECTED/TESTED. BRAKES SYSTEM WAS INSPECTED AND CHECKED OUT AND SAFE SANS THE ABS FUNCTION. MANY REPORTS OF THE ECM MAIN BOARD SOLDERING FAILURE AFTER RUNNING FOR A WHILE AND HEATING UP. *TR

Structure › Body
Filed Jun 23, 2014140,000 milesIL

I WAS DRIVING ON INTERSTATE 39 TOWARDS WISCONSIN DELLS WITH MY WIFE AND DAUGHTERS. ABOUT 15 MILES OUT OF MADISON WISCONSIN MY DAUGHTERS BEGAN SCREAMING I LOOKED BACK AND THERE WAS SMOKE EVERYWHERE. I IMMEDIATELY PULLED TO SIDE OF HIGHWAY AND GOT EVERYONE OUT OF THE VEHICLE. BOTH MY REAR TIRES HAD COLLAPSE. I HAD TO GET TOWED INTO A FORD DEALER IN MADISON WISCONSIN. THE REAR AXLE ON THE VAN HAD SPLIT IN HALF. CALLING FORD WAS NO HELP. THEY STATED THAT A RECALL HAD BEEN ON THAT VEHICLE A COUPLE YEARS BACK AND THAT THE WARRANTY ON THAT RECALL HAD EXPIRED. LUCKILY NOTHING HAPPENED TO MY FAMILY BUT IF THESE ISSUES ON THIS RECALL WHICH WAS DONE TWO YEARS AGO HASN'T FIXED THE PROBLEM SOMEONE IS GOING TO GET SERIOUSLY HURT! EVEN IF I FIX THIS PROBLEM I WILL NOT BE ABLE TO TRUST THIS VEHICLE. PLEASE LOOK INTO THIS SOMEONE. THERE ARE MANY WINDSTARS THAT WERE REPAIRED AROUND THE SAME TIME BECAUSE OF RECALL THAT WILL BEGIN TO FALL APART AGAIN. PROBLEM NOT FIXED! *TR

Service Brakes
Filed Jun 22, 201470,000 milesNY

ABS, TRACTION CONTROL, AND BRAKE LIGHTS CAME ON. WHEN THE LIGHTS ARE ON, ABS AND TRACTION CONTROL ARE DISABLED. LIGHTS CAME ON MORE FREQUENTLY IN SUMMER MONTHS THAN IN WINTER MONTHS. I'VE HEARD THESE PROBLEMS MAY BE A FIRE HAZARD. *TR

Service Brakes
Filed Jun 17, 2014168,000 milesMI

MY 2001 WINDSTAR STARTED HAVING ELECTRICAL PROBLEMS A COUPLE WEEKS AFTER I HAD ALL THE OTHER RECALLS TAKEN CARE OF. I TURNED THE VAN ON AND ALL MY NEEDLES WENT CRAZY DARTING BACK AND FORTH, AND MY DRIVER DOOR CENSORS AREN'T WORKING NOW. THE NEXT DAY WAS THE SAME AND MY ABS AND BRAKE LIGHTS ON THE DASH ARE ON AND WON'T TURN OFF. I HAVE ALSO HAD TO KEEP MY INTERIOR LIGHTS TURNED OFF COMPLETELY BECAUSE AT ANY GIVEN TIME MY VANS DOOR CENSORS WILL DECIDED THAT THE DOOR ISN'T CLOSED. THIS IS THE SECOND WINDSTAR I HAVE OWNED AND AT THIS POINT I WILL NEVER BUY ANOTHER FORD. THE SAFETY OF MY CHILDREN AND MYSELF IS MUCH MORE IMPORTANT. *TR

Service Brakes
Filed Jun 16, 2014MN

ABOUT TWO YEARS OR SO AFTER PURCHASING OUR FORD WINDSTAR THE BRAKES STARTED HAVING PROBLEMS. MY HUSBAND REPLACED THE SHOES ETC. THE LIGHTS HAD TO BE RESET. THEY WOULD GO OUT AND THEN MONTHS LATER COME BACK ON. THE BRAKES SEEM TO BE OK. A LITTLE SQUEAKY SOMETIMES, AND THEN THE BRAKE AND ABS LIGHTS GO OUT. THEY COME ON AND OFF EVERY SO OFTEN WHEN WE GO OVER BUMPS, OR SOMETIMES DOING ABSOLUTELY NOTHING. IT'S STILL DOING THE INTERMITTENT ON AND OFF THING. THE FLUID LEVELS ARE FINE ETC. WE REPLACED BRAKE PARTS TWICE SINCE PURCHASING IT. *TR

Service Brakes
Filed Jun 11, 201489,000 milesFL

MY ABS LIGHT AND BRAKE LIGHT COME ON SOME DAYS NOT ALL THE TIME NOTHING WRONG WITH BRAKES. *TR

Service Brakes
Filed Jun 10, 201499,000 milesCA

DURING THE COURSE OF NORMAL DRIVING, ON A FORD WINDSTAR WITH LESS THAN 100K MILES, THE ABS SYSTEM FAILED. THE ABS/TC/E-BRAKE LIGHTS ALL CAME ON, PERMANENTLY. I HAD TO HAVE THE SYSTEM REPLACED, AT EXTENSIVE COST. IN ONLINE RESEARCH IT TURNS OUT THIS IS A FAIRLY COMMON PROBLEM, POTENTIALLY DUE TO LEAKING FLUID FROM THE SCDS COMPONENT. NHTSA PLEASE MAKE FORD DEAL WITH THIS! *TR

Service Brakes, Hydraulic
Filed Jun 10, 201460,000 milesMO

I HAVE HAD THE ABS AND HANDBRAKE LIGHTS COMING ON FOR A FEW YEARS. I HAVE BEEN TOLD BY THE FORD DEALER IN LEES SUMMIT MO THAT THERE IS NO PROBLEM AND I CAN JUST KEEP ON DRIVING IT. *TR

Power Train › Axle Assembly
Filed Jun 9, 2014155,011 milesMI

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT APPROXIMATELY 10 MPH, THE CONTACT HEARD A THUMPING SOUND COMING FROM THE REAR OF THE VEHICLE. IT WAS DISCOVERED THAT THE REAR AXLE WAS FRACTURED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 155,011.

Vehicle Speed Control
Filed Jun 8, 2014205,110 milesKY

THE NEEDLES ON THE TEMPERATURE GAUGE, RPM GAUGE AND GAS GAUGE STARTED TO MOVE UP AND DOWN IN A CRAZY MANNER. AFTER A WHILE, IT STOPPED, BUT IT COMES BACK OCCASIONALLY. ALSO, THE ABS AND BRAKE LIGHT WILL COME ON AT TIMES. I HAD THE BRAKES LOOKED AT AND NOTHING APPEARS TO BE WRONG. *TR

Electrical System
Filed Jun 8, 2014130,000 milesWI

ECU MODULE FOR ABS IS SHORTED OUT AND CAUSES GAUGE CLUSTER TO SHORT OUT. THIS CAUSES ABS LIGHT & BRAKE LIGHT TO TURN ON AND ALL GAUGES STOP WORKING AND THEY JUMP AROUND . THIS WAS DIAGNOSED BY FORD DEALERSHIP IN WI. SAID BRAKE FLUID LEAKS IN TO ECU AND SHORTS OUT WIRES . TOLD ME . $2000.00 TO FIX . THESE PROBLEMS ARE A SAFETY ISSUE . ABS AND SPEEDOMETER AND GAUGES DON'T WORK . SHOULD BE A RECALL . *TR

Suspension
Filed Jun 6, 2014114,000 milesNY

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED WHILE DRIVING 10 MPH SHE HEARD AN ABNORMAL CRACKLING SOUND, FOLLOWED BY A LOUD SCREECHING SOUND. THE CONTACT THEN NOTICED THAT THE ENTIRE REAR OF THE VEHICLE HAD DROPPED TO THE GROUND. THE CONTACT WAS ABLE TO DRIVE OFF OF THE MAIN ROAD WHERE THE POLICE INFORMED HER THAT HER REAR AXLE HAD DETACHED FROM THE VEHICLE AND WAS STILL IN THE MIDDLE OF THE ROADWAY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ADVISED OF NHTSA CAMPAIGN NUMBER 12V195000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

Service Brakes
Filed Jun 6, 201486,601 milesAR

ANTI-LOCK BRAKE LIGHT AND BRAKE WARNING LIGHT COME ON INTERMITTENTLY. CODE C1185 IS PRESENT. *TR

Service Brakes
Filed Jun 6, 2014120,000 milesTX

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE ABS AND BRAKE WARNING LIGHTS ILLUMINATED AND THAT THE BRAKES FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS BRAKE MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 155,000.

Service Brakes
Filed Jun 2, 2014164,000 milesAZ

WE WERE HEADED HOME ON THE FREEWAY AND TURNED ONTO OUR EXIT. MY HUSBAND PUT HIS FOOT ON THE BRAKE TO START SLOWING THE VAN DOWN, BUT THE PEDAL DID NOTHING. HE WAS ABLE TO STOP THE VAN BY COASTING AND SWITCHING INTO REVERSE. HE THEN GOT OUT AND CHECKED FLUID WHICH WAS FULL AND CHECKED THE BRAKE LINES WHICH WERE FINE. THERE WAS NO WARNING SIGNS OR ANYTHING THAT OUR BRAKES WERE GOING TO FAIL. I AM JUST GLAD THAT WE WERE ALREADY AT OUR EXIT AND THERE WAS NO OTHER TRAFFIC! WE HAD OUR 5 CHILDREN IN THE VAN WITH US AT THE TIME. I HAVE BEEN RESEARCHING AND READING ABOUT THE ABS PROBLEMS IN OUR YEAR WINDSTAR AND AM HOPING FORD DECIDES TO TAKE SOME ACTION ON THE MATTER! *TR

Fuel/Propulsion System
Filed Jun 2, 2014164,000 milesAZ

WE HAD OUR LEFT REAR TIRE BLOW OUT AND IT TORE OFF OUR FUEL FILLER PIPE. I IMAGINE THIS COULD BE EXTREMELY DANGEROUS IF THE RIM HAD SPARKED IT COULD HAVE CAUGHT FIRE. *TR

Service Brakes
Filed May 28, 2014185,753 milesME

STOPPING AT RED LIGHTS OR STOP SIGNS CAUSE ABS TO MAKE NOISE AND KEEP YOU FROM COMING TO A STOP WITH OUT PUMPING BRAKES HAVE TRIED NEW BRAKES AND BLEEDING OF BRAKES AND NEW ALL AROUND CALIPERS AND OTHER BRAKE PARTS AND STILL HAVING THE SAME EFFECT. *TR

Service Brakes
Filed May 28, 2014143,032 milesIN

A COUPLE OF MONTHS AFTER THE SUB-FRAME RECALL (N99 11S16) WORK WAS DONE BOTH THE 'ABS' AND 'BRAKE' LIGHTS CAME ON FOR A FEW MINUTES AND THEN WENT OFF AGAIN FOR A FEW WEEKS. THE FREQUENCY OF THIS OCCURRENCE HAS ACCELERATED, OVER TIME, AND NOW THESE TWO LIGHTS ARE ON ABOUT 60% OF TIME. *TR

Service Brakes
Filed May 26, 201460,000 milesOR

THE ABS LIGHT AND THE BRAKE LIGHT COME ON MOST OF THE TIME AND I'M SURE THIS MEANS MY BRAKING SYSTEM IS NOT FUNCTIONING PROPERLY. IT HS BEEN OCCURRING WITH THIS VEHICLE FOR MANY YEARS AND HUNDREDS OF DOLLARS LATER IT IS STILL NOT RESOLVED. FORD NEEDS TO STEP-UP AND FIX THIS ISSUE. A.S.A.P. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Service Brakes
Filed May 5, 2014135,000 milesTX

THE ABS, BRAKE, AND TRAC LIGHTS COME ON WHILE DRIVING DOWN THE ROAD. THIS DOESN'T HAPPEN EVERY TIME, BUT HAS BECOME MORE FREQUENT. HAVE NOT FOUND A REASON FOR IT TO COME ON, LIKE HITTING BUMPS OR WET WHETHER. THE ELECTRICAL SYSTEM ISSUES IS REAR WINDOWS WON'T OPEN ALL OF THE TIME. THE DOOR LOCKS DON'T WORK ALL OF THE TIME. THE LIGHTS IN AND OUTSIDE THE VAN DIM IN AND OUT. *TR

Suspension
Filed May 1, 2014WV

WE LEFT THE HOUSE AND WAS DRIVING AND THE VAN FELT LIKE IT WAS SLIDING BACK AND FORTH. I STOPPED AND CHECKED AND THE BACK WHEEL WAS SETTING CROOKED. I CHECKED THE LUGS AND THE WERE TIGHT. WE TURNED AROUND WENT BACK HOME. I LOOKED UNDER IT AND FOUND THE AXLE CRACKED AND BROKE. WE CALLED FORD AND THEY HAD A RECALL ON THAT BUT SAID THEY WERE NO LONGER REPAIRING THEM. *TR

Service Brakes
Filed Apr 28, 2014100,000 milesMI

I PURCHASED. THIS CAR IN AUGUST 2013 BEFORE I GOT THE CAR HAS 20 MILES DOWN THE ROAD THE BRAKE LIGHT CAME ON SUBSEQUENTLY BOTH THE ABS AND THE EMERGENCY BRAKE LIGHT HAS COME ON AND OFF THE ABS LIGHT IS ON MOST OF THE TIME AND THERE IS A NOISE WHEN BREAKING MY MECHANIC DOESN'T KNOW WHAT IT IS AND I HAVE FOUND OUT THAT THIS IS A RECALL PROBLEM ON OTHER VEHICLES BY CALLING THE FORD DEALER AND LOOKING ONLINE. THIS PARTICULAR VAN IS NOT COVERED BUT IT'S CLEARLY HAVING THE SAME PROBLEM. THE SPEED CONTROL STOP WORKING WITHIN THREE OR FOUR MONTHS OF MY HAVING THE CAR AS WELL. AND THE REAR WIPER DOESN'T WORK AND I'M VERY SUSPICIOUS AS TO WHY. *JS

Service Brakes
Filed Apr 27, 2014IA

WELL MY ABS/ BRAKE LIGHTS HAVE BEEN ON AND OFF EVER SINCE I BOUGHT THIS VAN AND I HAVE KEEP UP ON EVERYTHING THAT NEED KEEPING UP ON. NOW I AM HAVING PROBLEMS WITH MY WIPERS AND THEY DON'T WORK ON ANY OF THE SPEEDS BUT HIGH AND NEXT TO HIGH AND THE OTHER SPEEDS DON'T WORK. ANOTHER PROBLEM I HAVE BEEN HAVING IS THE ELECTRONIC SLIDDING DOORS DON'T ALWAYS CLOSE OR WANT TO STAY SHUT. THE DOORS HAVE EVEN TRIED TO OPEN WHEN DRIVING DOWN THE ROAD WHICH IS VERY DANGEROUS CONSIDERING I HAVE CHILDREN RIDDING IN THE BACK OF MY VAN. I HAVE HAD CODES COME UP ON MY VAN THAT SOUND LIKE A MANUFACTURING PROBLEM AND I HAVE HAD ABOUT ENOUGH OF THIS. I HAVE NOT FELT SAVE IN MY VAN SINCE THEY CALLED ME IN FOR THE RECALL THEY FIXED ON IT AT DICK WITHEMS. I STILL THINK IT NEEDS AN INSPECTION BY THE COMPANY AND THEY NEED TO FIX EVERYTHING THAT IS MALFUNCTIONING DUE TO MANUFACTURING PROBLEMS. I PUT MY CHILDREN'S AND MY LIFE IN FORD'S HANDS WHEN I DRIVE THIS VAN AND IF ANYTHING EVER HAPPENS TO MY CHILDREN OR ME I WILL BE GETTING AHOLD OF FORD, MY LAWYER. I THINK THAT WHEN VEHICLE'S ARE BUILT THEY SHOULD MAKE SURE THERE ARE LESS MANUFACTURING PROBLEMS AS POSSIBLE. PLEASE CONTACT ME. *TR

Service Brakes
Filed Apr 24, 2014140,000 milesKY

I DIDN'T HAVE A CRASH I NOTICED THAT MY ABS BRAKE AND TIRE PRESSURE LIGHT WAS STAYING ON AND A SHORT TIME AFTER I STARTED HEARING A LOUD RUMBLING NOISE IN THE FRONT END EVERY TIME I SLOW AN IT'S IMPOSSIBLE TO MAKE SUDDEN STOPS AND AT TIMES MY SPEEDOMETER STARTS FLICKERING BACK AND FORTH AS WELL AS MY CRUISE CONTROL IS CURRENTLY INOPERABLE. I HAVE LIMITED DRIVING THIS VEHICLE IN WHICH I PURCHASED DUE TO FEELING IT IS NOT IN A SAFE MANNER FOR MY CHILDREN TO BE IN. I HAVE HAD SEVERAL SHOPS AS WELL AS INDIVIDUALS THAT TOLD ME THESE AREAS ARE COMMON TO GO OUT ON THIS SPECIFIC VEHICLE AND THAT THERE IS POSSIBLE RECALL. I JUST WANT TO BE ABLE TO DRIVE MY VAN WITH OUT WORRYING IF I'M GOING TO BE ABLE TO COME TO A STOP WHEN NEEDED AS WELL AS NOT KNOWING IF I COULD POSSIBLE BREAK DOWN OR SOMETHING BREAK IN THE FRONT END WHILE I AM DRIVING AT SOMEWHAT HIGH SPEEDS. THANK YOU AND HOPE TO HEAR FROM SOMEONE SOON IN REGARDS TO THIS SITUATION! *TR

Suspension
Filed Apr 23, 2014146,000 milesMA

REAR AXLE FAILED AFTER RECALL REPAIRS WERE MADE BY DEALER. *TR

Electrical System › Instrument Cluster/Panel
Filed Apr 22, 2014OH

I HAVE A 2001 FORD WINDSTAR SE. ALL AT ONCE MY ABS AND BRAKE LIGHT CAME ON. A WEEK LATER THE SPEEDOMETER STOPPED WORKING. NOW THE SPEEDOMETER WORKS FOR A FEE DAYS THEN QUITS. I TOOK IT TO MIDAS AND THEY TOLD ME TO TAKE IT TO A DEALER. THEY SAID THERE ARE NO RECALLS. *TR

Suspension
Filed Apr 16, 2014165,000 milesMI

HAD THE 2011 REAR AXLE RECALL PERFORMED BY FORD IN 2011. THEY INSPECTED THE REAR AXLE AND INSTALLED THE SUPPORT BRACKETS. NOW MY REAR AXLE IS CRACKED. I CONTACTED THE DEALERSHIP WHERE I HAD THE RECALL PERFORMED WHO CONFIRMED THEY HAD PERFORMED THE RECALL BUT DENIED ANY FURTHER RESPONSIBILITY AND TOLD ME TO CONTACT FORD. I HAVE CONTACTED FORD AND SPOKE WITH BOTH A CUSTOMER SERVICE REP AND HER SUPERVISOR WHO BOTH ADVISED FORD IS ONLY RESPONSIBLE FOR THE FIRST 12 MONTHS OR 12,000 MILES SINCE THE RECALL WAS PERFORMED. I FEEL THE REPAIR WAS NOT SUFFICIENT TO PREVENT ADDITIONAL CRACKING OF THE AXLE AND THEY SHOULD FIX/REPLACE THE AXLE. *TT

Service Brakes
Filed Apr 11, 2014133,000 milesGA

I WAS DRIVING MY FORD WINDSTAR 2001 WHEN THE BRAKES FAILED. THE CRUISE CONTROL STOP WORKING AND THE ABS AND THE BRAKE LIGHTS CAME ON. THE BRAKES BECAME SOFT CAUSING ME BEING UNABLE TO STOP THE VAN. *JS

Service Brakes
Filed Apr 9, 2014155,500 milesTX

THE ABS AND BRAKE LIGHT GOES OFF AND ON, MOSTLY ON ALL THE TIME ON THE DASH , WILL NOT GET A STATE INSPECTION LIKE THIS.........WHAT CAN YOU DO TO SLOVE THIS FOR ME [XXX].... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Structure
Filed Apr 8, 2014ME

TOOK IN FOR A RECALL ON SUBFRAME PUT ON SUPPORT BRACKETS. WENT TO GET IT INSPECTED. SUBFRAME IS ROTTED OUT. I WAS TOLD ANOTHER RECALL WAS DONE FOR THOSE IN COLD WEATHER CLIMATES. FORD RECALL COMPUTER IS DOWN. THE CONSUMER WAS INFORMED THE VEHICLE WAS UNSAFE TO DRIVE, AS THE FRAME WAS STRUCTURALLY UNSOUND. NO WAS WILLING TO FIX THE OTHER PROBLEMS WITH THE VEHICLE, DUE TO THE RUSTED OUT FRAME. UPDATED 05/12/14

Wheels
Filed Mar 22, 2014170,000 milesRI

VEHICLE HAD VOLUNTARY RECALL DONE TO IT IN 2011. IT HAS NOW BROKEN IN SAME PLACE AS OTHERS HAVE EXPLAINED. RECALL IS A SHAM AND FORD IS GETTING AWAY WITH CONTINUING TO REPLACE WITH DEFECTIVE PARTS. PLEASE INVESTIGATE. *TR

Suspension
Filed Mar 22, 2014141,500 milesAZ

FORTUNATELY THERE WAS NO ACCIDENT, BUT MY VEHICLE IS VERY UNSAFE TO DRIVE. I TOOK THE VEHICLE TO THE DEALER FOR SAFETY RECALL 11S16 . THE DEALER CONTACTED FORD BECAUSE SWAY BAR BUSHINGS ARE COMPLETELY RUSTED OUT AND BROKEN, LEAVING NOTHING TO ATTACH THE SWAY BAR TO. FORD SAYS THE BRACKET IS OUTSIDE THE SCOPE AND ADVISES THE DEALER TO PERFORM THE REPAIR. THE SWAY BAR HAS BROKEN OFF FROM THE FRONT SUB-FRAME PASSENGER SIDE OF THE CAR. THE DEALER SAID THE SUB-FRAME IS SO RUSTED THAT THE ONLY WAY TO REATTACH THE SWAY BAR IS TO REPLACE THE ENTIRE FRONT SUB-FRAME AT A COST OF $2900. THE DEALER DEEMED MY CAR UNSAFE TO DRIVE, AS I WON'T HAVE CONTROL OF MY CAR ON QUICK TURNS OR BE ABLE TO MAKE FAST MANEUVERS IN THE EVENT OF AN ACCIDENT OR TO AVOID POTENTIAL ACCIDENTS. ANOTHER RISK IS THAT MY ENGINE MAY FALL OUT THE BOTTOM OF MY CAR WHILE DRIVING (WHICH I SEE HAS HAPPENED TO OTHERS WITH MY SAME PROBLEM), ENDANGERING MY FAMILY AND OTHERS ON THE ROAD. I PLAN ON PARKING THIS CAR IN MY DRIVEWAY AND WAITING FOR FORD TO BE FORCED TO RECALL THESE VEHICLES. *TR

Suspension
Filed Mar 21, 2014130,000 milesNY

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED WHILE DRIVING 20 MPH, BURNING FUMES STARTED TO EMIT INTO THE VEHICLE AND THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE CONTACT STATED WHEN THE DRIVER INSPECTED THE VEHICLE HE NOTICED THE REAR DRIVER SIDE TIRE HAD BLOWN OUT. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THE AXLE HAD FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE , BUT REFUSED TO PROVIDE ANY ASSISTANCE, STATING THE VEHICLE HAD ALREADY BEEN REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 130,000.

Service Brakes
Filed Mar 5, 201481,000 milesIN

ABS LIGHTS ON DASH COMES ON ESPECIALLY WHEN ITS HOT OUT. BRAKES LOCK UP WHEN TRYING TO STOP FAST. WAS TOLD ITS A DEFECTIVE ABS CONTROL MODULE. FORD ISSUED A REVISED OR UPDATED MODULE. ITS TOO EXPENSIVE TO REPLACE RIGHT NOW. *TR

Electrical System
Filed Feb 26, 2014209,000 milesTN

MY ABS LIGHT IS ON AND HAVE HEARD IT IS FROM ECU MASTER RELAY HAS A BAD SOLDIER JOINT WHICH FAILS PREMATURELY AND CAUSES THE ABS LIGHT AND DTC C1185. IT ALSO CAUSES THE ENHANCED ABS BRAKING SYSTEM TO BECOME INOPERABLE. *TR

Service Brakes
Filed Feb 24, 201485,000 milesMI

ABS TROUBLE LIGHT KEEPS COMING ON AND GOING OFF. IT WAS CHECKED AND THE MECHANIC SAID IT WAS SAFE TO DRIVE IF I DIDN'T WANT TO SPEND THE MONEY. I HAVE FOUND OUT THAT THE CONNECTOR IS ABSORBING FLUIDS AND SHORTING OUT. THIS SHORTING OUT HAPPENS MOSTLY IN WARM WEATHER. IN SUB 0 WEATHER THE LIGHT PRETTY MUCH STAYS OFF. THERE IS STILL A CHANCE OF FIRE WHEN IT IS SHORTING OUT. I COMPLAINED TO FORD AND WAS TOLD THERE WAS NO RECALL ON THIS ITEM. THEY GAVE ME A CASE NUMBER FOR MY COMPLAINT. IT IS #[XXX]. THIS PROBLEM IS A DIRECT CAUSE OF FLUIDS LEAKING ON THE MODGULAR CONNECTOR AND HEAT FROM ENGINE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Suspension
Filed Feb 21, 201493,901 milesCT

I WAS DRIVING DOWN THE ROAD AND THERE WAS A LOUD SNAP AND GRINDING SOUND FROM THE REAR OF THE CAR. BOTH REAR WHEELS WERE AT AN APPROXIMATE 20 DEGREE ANGLE OFF CENTER. *TR

Service Brakes
Filed Jan 26, 201445,000 milesNC

ABS AND BRAKE LIGHT COMES ON WHEN THE TEMP IS HOT OUTSIDE, TURN ENGINE OFF, AND BACK ON GOES OUT FOR A WHILE, THEN COMES BACK ON. IT SEEMS TO BE A BIG PROBLEM BUT FORD SAYS IT IS NOT A RECALL. OR I CANNOT FIND A RECALL. *TR

Suspension
Filed Jan 23, 2014160,000 milesNH

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 12V194000 (SUSPENSION) REMEDIED ON THE VEHICLE, THE REAR AXLE BECAME CRACKED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER, WHO STATED THAT THEY WOULD NOT REMEDY THE CRACKED AXLE BECAUSE THE MANUFACTURER WOULD ONLY GUARANTEE THE BRACKET REPAIR FOR ONE YEAR. THE FAILURE MILEAGE WAS 160,000. UPDATED 03/05/14*LJ

Service Brakes
Filed Dec 27, 2013128,000 milesVA

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE BRAKE LIGHT CONTINUED TO ILLUMINATE AFTER THE EMERGENCY BRAKE WAS DISENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THERE WAS A MANUFACTURER'S RECALL FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.

Electrical System
Filed Dec 25, 2013132,000 milesRI

ALL GAUGES, INCLUDING SPEEDOMETER, SUDDENLY BECAME ERRATIC, CONFUSING DRIVER BY GIVING FALSE SENSE OF SPEED. *TR

Service Brakes
Filed Nov 18, 201375,000 milesLA

MY VEHICLE HAS A ABS FAULT LIGHT CAUSED BY A FAULTY ECU MASTER RELAY. THIS CAUSES THE ABS AND BRAKE FAULT LIGHTS TO LIGHT ON MY DASH BOARD. THE FAULT CODE READS C1185 FROM THE ENGINE DIAGNOSTICS. THIS HAS RENDERED MY ABS SYSTEM INOPERABLE. *TR

Suspension
Filed Nov 12, 2013122,000 milesFL

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT SHE CONTACTED THE MANUFACTURER REGARDING NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION) AND STATED THAT THE VIN WAS NOT INCLUDED. THE CONTACT ALSO MENTIONED THAT THE REAR AXLE ON THE VEHICLE WAS CRACKED, CORRODED AND WOULD MAKE LOUD BANGING NOISES WHEN DRIVING AT VARIOUS SPEEDS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 122,000.

Air BagsCrash
Filed Nov 8, 2013146,000 milesNC

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE CRASHED INTO A GUARD RAIL AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 146,000. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Nov 7, 2013233,596 milesNJ

HI I AM THE OWNER OF 2001 WINDSTAR LAST WEEK MY VAN STAR BE CRAZY WITH AL THE INSTRUMENTAL ALL THE LIGHT WAS CRAZY SMELL LIKE THE CABLE WAS BURNING THE POSITIVE BATTERY WAS VERY HOT I HAVE TO STOP THE CAR BEFORE GET IN FIRE THAT IS THE SECOND TIME THAT IS HAPPEN PLEASE TAKE THIS VERY SERIOUS BEFORE SOME HAVE ANY ACCIDENT AND CAR BURN IN THE ROAD. *TR

Service Brakes
Filed Nov 3, 2013168,110 milesPA

ARRIVED AT DESTINATIONS AND STOPPED. TRIED TO LEAVE, BRAKES HAD NOT RELEASED AND WOULD NOT RELEASE.. HAD TO DRIVE HOME AGAINST THE BRAKES WHICH WERE SMOKING UPON ARRIVAL AT HOME. NEXT DAY, BRAKES WENT BACK TO NORMAL. TWO DAYS LATER, SAME OCCURRENCE. BRAKES WOULD NOT RELEASE, OVERHEATED, BRAKE PEDAL PUSHED HARD UP WITH ALL BRAKES APPLIED. NEST MORNING AFTER COOL DOWN, BRAKE PEDAL RESTING ON FLOOR; WOULD NOT PUMP UP; NO BRAKES. SINCE I HAVE OWNED THIS VEHICLE, BRAKE AND ABS INDICATORS COME ON FOR NO APPARENT REASON, I.E., 3 DROPS OF RAIN ON WINDSHIELD AND INDICATORS COME ON. FORD DEALER WAS MADE AWARE OF THIS, SAID IT WAS AN ECU PROBLEM AND DID NOTHING ABOUT IT, SAYING IT WOULD COST ME ABOUT $700 TO FIX. *TR

Service Brakes
Filed Nov 2, 201385,000 milesVA

ABS LIGHT AND BRAKE LIGHT ON/ OFF MORE THEN 5 YEARS EVERY TIME DRIVING , BRAKE WORKING FINE. ALL THE GAUGE MOVING CRAZY ABOUT 1 A WEEK. WINTER TIME THE PROBLEM LESS. *TR

Service Brakes
Filed Oct 29, 2013MD

MY ABS LIGHTS CAME ON AS WELL AS MY BRAKE LIGHTS DON'T KNOW WHY MY BRAKES ARE KNEW. *TR

Steering
Filed Oct 23, 201395,000 milesMA

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE STEERING WHEEL THEN INDEPENDENTLY TURNED IN A COMPLETE CIRCLE. THE SUB FRAME DETACHED FROM THE VEHICLE AND DROPPED TO THE GROUND. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V030000 (STRUCTURE). THE DEALER REFUSED TO REPLACE THE OTHER COMPONENTS THAT WERE DAMAGED AS A RESULT OF THE FAILURE. THE AFFECTED PARTS WERE THE CLOCK SPRING, EXHAUST FLEX PIPE, POWER STEERING BELT AND TRANSMISSION BRACKET, WHICH HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 12/4/13*CN

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2001 Ford Windstar → · Every Windstar year → · How the figures are calculated →