2001 Ford Windstar complaints

2001 FORD WINSTAR. CONSUMER WRITES REGARDING RECALL *TGW THE CONSUMER STATED SHE HAS CALLED SEVERAL DEALERS TO HAVE THE RECALL PERFORMED. HOWEVER, DUE TO THE LARGE VOLUME OF RECALLS, DEALERS ARE ONLY SERVICING VEHICLES THAT WERE PURCHASED AT THEIR DEALERSHIP. THE DEALERSHIP WHERE SHE PURCHASED HER VEHICLE FROM IS NO LONGER A FORD DEALERSHIP. CONSUMER DID NOT REFERENCE RECALL. *JB

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT HE RECEIVED A RECALL LETTER 10V385000, SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY AND TOOK HIS VEHICLE IN FOR THE RECALL ON 10/29/2010. THE DEALER INSPECTED THE VEHICLE AND OFFERED HIM NO ASSISTANCE. WHILE DRIVING APPROXIMATELY 35 MPH THE REAR LEFT TRAILING ARM BROKE ON NOVEMBER 16, 2010. HE DROVE THE VEHICLE INTO A PARKING AREA AND LATER HAD IT TOWED TO AN AUTHORIZED DEALER. THE DEALER ADVISED HIM THAT HE NEEDED TO MAKE SOME PHONE CALLS AND WOULD CALL HIM BACK. THE DEALER LATER ADVISED HIM THAT THE PART THAT FAILED WAS NOT UNDER THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED AND REMAINED IN THE DEALERS POSSESSION. HE CALLED THE MANUFACTURER ON 11/18/2010 AND WAS ADVISED OF THE SAME INFORMATION PROVIDED BY THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 115,800.

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT VEHICLE WAS TAKEN TO THE DEALER ON NOVEMBER 1, 2010 FOR RECALL REPAIR 10V385000 SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY; WHILE THE DEALER EXAMINED THE REAR AXLE THEY NOTICED THAT THE FRONT AXLE WAS ALSO CORRODED AROUND THE MOTOR AND TRANSMISSION AREA. THE MANUFACTURER STATED THAT THEY WOULD NOT ASSIST WITH THE FRONT SUSPENSION FAILURE. THE VEHICLE WASN'T REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 139,000. UPDATED 12/14/2011 *CN THE CONSUMER IS STILL WAITING ON THE REAR AXLE TO BE REPAIRED. UPDATED 05/04/11

MY WIFE AND I OWN A 2001 FORD WINDSTAR. THE OTHER DAY AS WE WERE DRIVING DOWN THE ROAD WE HEARD A LOUD POP FROM THE FRONT PASSENGER SIDE OF THE CAR. WE PULLED OVER TO FIND THAT THE SUBFRAME HAD BROKEN. *TR

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE PASSENGER SIDE SUBFRAME HAD RUSTED; THE VEHICLE MADE A THUMPING SOUND AS IF THE WHEEL WOULD FALL OFF. THE CONTACT ALSO NOTICED THAT THE BOLTS NEAR THE WHEEL WERE ALSO RUSTED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 120,000.

FORD CO. IS CAUSING UNDUE HARDSHIP IN OUR ATTEMPT TO GET SAFETY RECALL COMPLETED. WE HAVE ONE CAR, SO MADE APPT. W/ LOCAL DEALER (1/2 HR AWAY) & GOT CONFIRMATION # FOR RECALL 10S13 ON A DAY BOTH OF US HAD OFF WORK. HAD TO GET SOMEONE TO FOLLOW (1 HR DRIVE) TO BRING US BACK. DEALER WOULD NOT HONOR APPT. AND TOLD US TO MAKE ANOTHER ONE IN 3 - 4 WKS. I E-MAILED FORD CO.DETAILING POOR SERVICE WE HAD AND THE DIFFICULTY THIS CREATED FOR US. RECV'D RESPONSE 2 DAYS LATER THAT THEY ARE WORKING ON IT. ONE WEEK LATER, STILL NOT HEARD FROM FORD CO AND WAS CONCERNED ABOUT OUR SAFETY, SO I CALLED AND EXPLAINED DILEMMA TO CUST SERV REP. SHE TRIED TO GET US AN APPT W/ A DEALER 40 MINS AWAY, BUT SHE WAS NOT ABLE. AFTER WAITING 20 MINS. I HAD TO GO BACK TO WORK, SO I CALLED FORD CO. THAT NIGHT AND THIS CUST. SERV REP TRIED TO GET US APPT. W/ DIFFERENT DEALER WHO WAS 1 HR. AWAY, BUT THEY COULD NOT LOOK AT IT. I WAS THEN DISCONNECTED, SO CALLED RIGHT BACK. ANOTHER REP SAID WE COULD GO TO A DEALER IN S.C. I DON'T THINK IT IS REASONABLE TO REQUIRE US TO TRAVEL LONG DISTANCES FOR THEIR BAD PRODUCT. AGAIN, WE HAVE ONE CAR, SO HAVE TO ASK SOMEONE TO FOLLOW US TO DEALER. WE WORK RETAIL (CHRISTMAS SEASON) SO CANNOT REQUEST SPECIAL TIME OFF. WE HAVE MADE FIVE ATTEMPTS AND GONE FAR BEYOND THE CALL OF DUTY TO HAVE THIS RECALL DONE. FORD NEEDS TO DO THEIR PART AND PROVIDE CUSTOMER SERVICE FOR THE SAFETY OF THEIR CUSTOMERS. *TR

VEHICLE SHOW BOTH BRAKE AND ABS LIGHTS INTERMITTENTLY. APPARENTLY NO FAILURE TO EITHER. BRAKES WERE SERVICED IN 2005 AND 2010 WITH NO APPARENT FIX TO THE ABOVE LIGHTS. SUSPECT ECM FAILURE DUE TO HEAT AS SHOWN ON HTTP://WWW.FORDWINDSTARRECALL.INFO/ SHOWN AS PROBLEM #2 ON THE WEBSITE.

I HAVE A 2001 FORD WINDSTAR THAT THE FRONT SUBFRAME FAILED ON. I WAS SITTING AT A STOP LIGHT WAITING FOR IT TO TURN GREEN. WHEN THE LIGHT CHANGED I TOOK MY FOOT OFF THE BRAKE AND PUSHED ON THE GAS. I HEARD A BIG CLUNK SOUND AND THE STEERING WHEEL BEGAN TO SPIN FREELY. I SLOWLY DROVE THE VEHICLE INTO THE CENTER MEDIAN AND FOUND THAT THE FRONT SUBFRAME HAD FAILED RIGHT UNDER THE FLOORBOARDS. HAD THIS OCCURRED AT A HIGH SPEED THE OUTCOME COULD HAVE BEEN GRAVE. I HAD NO WAY TO STEER THE VEHICLE. THIS FAILURE NEEDS TO BE ADDRESSED ASAP. THE VEHICLE HAS BEEN DRIVEN IN THE SALT BELT AS THEY SAY ALL ITS LIFE. *TR

TOOK MY 2001 FORD WINDSTAR TO THE LOCAL FORD DEALERSHIP FOR REAR AXLE RECALL. I WAS ADVISED BY THE SERVICE MANAGER AT MY FORD DEALERSHIP THAT REAR AXLE WAS CRACKED, AND THAT THE METAL WAS RUSTED AND PITTED. IT WAS DETERMINED BY THE SERVICE MANAGER THAT THE VEHICLE WAS UNSAFE TO DRIVE. APPARENTLY THERE ARE SEVERAL WINDSTARS WITH THIS PROBLEM. WHILE PERFORMING THE REAR AXLE INSPECTION, THE DEALERSHIP FOUND THAT THE FRONT SUBFRAME ASSEMBLIES ON BOTH SIDES OF THE VEHICLE ARE SEVERELY RUSTED AND CRACKED. THIS ALSO APPEARS TO BE A COMMON PROBLEM. HOWEVER, FORD HAS YET TO ISSUE A RECALL ON THIS PROBLEM. HAVE YOUR DEALERSHIP CHECK YOUR SUBFRAME ASSEMBLIES, AND IF PROBLEMS ARE FOUND, FILE A COMPLAINT WITH NHTSA SO WE CAN ALSO GET THIS UNSAFE CONDITION REMEDIED. THERE IS AN ONGOING INVESTIGATION, AND IT APPEARS THERE ARE MORE AND MORE CASES ARISING. THERE NEEDS TO BE SUFFICIENT NUMBER OF CLAIMS IN ORDER FOR FORD TO RECALL THESE VEHICLES.

ADVISED BY FORD DEALERSHIP SERVICE MANAGER THAT THE FRONT SUBFRAME ASSEMBLIES ON BOTH SIDES ARE CRACKED AND SEVERELY RUSTED.

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WOULD HAVE TO BE HELD BY THE DEALER FOR MONTHS FOR RECALL 10V385000 (SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY). THE CONTACT STATED THAT THE MANUFACTURER PROVIDED A RENTAL VEHICLE BUT IT WAS NOT COMPARABLE TO THE VEHICLE BEING REPAIRED. THE CONTACT BELIEVED THAT THE REPAIR WAS GOING TO TAKE TOO LONG. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

THE FRONT SUB-FRAME ON THE RIGHT SIDE HAS SEVERE RUSTING AND CORROSION WHERE THE SUB-FRAME MEETS THE CONTROL ARM. I TOOK IT IN FOR INSPECTION AND WAS NOTIFIED BY THE MECHANIC THAT IT WOULD NOT PASS WITHOUT REPLACEMENT AND WAS NOT EVEN SAFE TO DRIVE OUT OF HIS SHOP. HE ALSO SAID THAT HE WAS SURPRISED THE CAR PASSED INSPECTION AT THE FORD DEALERSHIP LAST YEAR. THANKFULLY, IT WAS DISCOVERED BEFORE THE SUB-FRAME DETACHED. *TR

FREQUENT STALLING AND INCONSISTENT ENGINE IDLE, ESPECIALLY WHEN CAR IS STOPPED BUT STILL IN GEAR (AT TRAFFIC LIGHTS, ETC). PARTS REPAIRED AND/OR REPLACED INCLUDE: COIL WIRE, CAM SENSOR, CYLINDER WIRE AND FUEL PUMP. REPEATED BLOWN FUSES FOR FUEL PUMP. EVEN AFTER REPAIRS CAR STILL STALLS WHEN STOPPED AND ENGINE IDLE IS INCONSISTENT, WORSE WHEN STOPPED. HAS BEEN A PROBLEM WITH THIS VEHICLE SINCE 2002. *TR

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE VEHICLE SURGED FORWARD UNTIL HE ABRUPTLY APPLIED TO THE BRAKES. THE FAILURE ALSO OCCURRED WHILE THE CONTACT WAS STOPPED WITH THE BRAKES DEPRESSED. IN ADDITION, THE BRAKE LIGHT WOULD INTERMITTENTLY ILLUMINATE WHILE THE VEHICLE WAS SHUT OFF. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURES DIAGNOSED AND WAS NOT REPAIRED. THE CONTACT STATED THAT NEITHER FAILURE OCCURRED UNTIL AFTER THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY). THE FAILURE AND CURRENT MILEAGE WAS 126,000.

WHILST TURNING A CORNER THE FRONT SUBFRAME MOUNT SHEARED AT THE LOWER CONTROL ARM CONNECTION. I LOST STEERING AND POWER. MY CAR ENDED IN A DITCH AT THE SIDE OF THE ROAD. MYSELF AND MY ONE YEAR OLD SON WERE IN THE CAR AT THE TIME, WE WERE BOTH SHAKEN BUT NOT INJURED. WHEN THE SUBFRAME FAILED THE HALF AXLE LEFT THE TRANSMISSION, THUS LOSING POWER AND THE TWO FRONT WHEEL WERE LEFT POINTING IN OPPOSITE DIRECTIONS. WE HAVE NOT HAD THIS REPAIRED YET BUT HAVE BEEN TOLD THAT'S PARTS WILL BE IN EXCESS OF $1800 PLUS LABOR. THIS COULD COST $2500. WORSE STILL IF THIS HAD HAVE HAPPENED ON THE MOTORWAY, IT DOES BEAR TO CONSIDER THE CONSEQUENCES! I HAVE SEEN THOUSANDS OF SIMILAR CASES POSTED ON VARIOUS INTERNET SITES, THIS NEEDS TO BE REMEDIED BEFORE SOMEONE GETS SERIOUSLY HURT! *TR

I HAVE A 2001 FORD WINDSTAR. WHEN I RECEIVED RECALL NOTICE 09V399000 I BROUGHT MY VEHICLE IN FOR THE REPAIR. THE ISSUE THAT I WAS EXPERIENCING IN REGARDS TO THE ABS/BRAKE LIGHTS GOING ON WHILE THE CAR IS IN USE HAS NOT BEEN FIXED. I BELIEVE THAT THERE IS STILL AND ISSUE THAT NEEDS TO BE ADDRESSED. THIS IS AN ONGOING PROBLEM. *TR

FRONT SUB FRAME RUSTED OUT ON THE RIGHT PASSENGER SIDE. AFTER GOING TO A TRANSMISSION SHOP TO HAVE MY TRANS REBUILT I WENT TO A MECHANIC TO SEE WHY I KEPT HEARING STRANGE NOISE FROM THE PASSENGER SIDE OF THE VAN. WHEN THE MECHANIC LIFTED THE VAN HE SHOWED ME THE RUSTED SUBFRAME AND STATED THAT EVENTUALLY IT WILL FAIL AND THAT IT NEEDS TO BE REPLACED. THE ONLY WAY TO RESOLVE THIS PROBLEM IS TO REPLACE THE SUB FRAME, BECAUSE IT IS TOO THIN TO WELD IN THEIR OPINION. *TR

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 10V385000(SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY). THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT THE PART WAS ON A MASSIVE BACK ORDER AND WOULD NOT BE AVAILABLE FOR THREE MONTHS. THE MANUFACTURER PROVIDED A LOANER VEHICLE DURING THE REPAIR; HOWEVER, THE OWNER WAS RESPONSIBLE FOR THE SALES TAX. THE CONTACT WAS DISPLEASED ABOUT THE EXTENSIVE TIME PERIOD FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 94,794. UPDATED 01/20/11 *BF UPDATED 04/15/11*JB

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT WAITED FOR THE MANUFACTURER TO PERFORM THE RECALL REPAIR FOR THREE MONTHS. THE VEHICLE CRASHED INTO ANOTHER VEHICLE DUE TO THE FAULTY REAR AXLE. THE DRIVER SUFFERED INJURIES DUE TO THE CRASH. THE DEALER FOUND A CRACK IN THE AXLE AND ADVISED HER TO CALL THE MANUFACTURER. THE MANUFACTURER STATED THAT THEY WOULD CALL GIVE HER A CALL WHEN THEY DETERMINED THE REPAIR PROCESS OR THEY WOULD BUY THE VEHICLE BACK. THE FAILURE MILEAGE WAS 120,000.

I BOUGHT A 2001 FORD WINDSTAR IN APRIL 2005. BY AUGUST, THE ABS BRAKE CAME ON. I PROMPTLY TOOK IT TO AL PACKER FORD AND THEY CHARGED ME $545.00 TO REPLACE THE BA CONTROL PLUS LABOR. WITHIN TWO YEARS (IN AUGUST) THE LIGHT CAME ON AGAIN. I RESEARCHED AND FOUND THAT MANY FAMILIES ARE HAVING A PROBLEM. IT GOES ON AND OFF FREQUENTLY, AND I AM VERY CONCERNED ABOUT A FIRE. I CAN NOT AFFORD TO PAY FOR THIS PIECE EVERY TWO YEARS, ESPECIALLY WHEN IT IS A DEFECTIVE PART. THANK YOU *TR

ABS LIGHT IS O IN MY 2001 FORD WINDSTAR EVEN AFTER THE RECALL IN 2009 FOR ABS ECM FAILURE - ABS BRAKE LIGHT. THE LIGHT CONTINUES TO STAY ON FOR THE PAST YEAR ALMOST AND IT IS CAUSING OTHER DEFECTS IN MY VEHICLE. MY VEHICLE WILL SHUT DOWN ON ME COMPLETELY AND NOTHING IN MY VEHICLE WILL WORK UNTIL I GET A JUMP AD IT IS CAUSING ISSUES WITH MY BRAKE SYSTEM AND TRANSMISSION! *TR

THE SUBFRAME IS RUSTING AND CORRODING WHERE THE CONTROL ARM ATTACHES TO IT. MY VEHICLE WILL NOT PASS INSPECTION. I HAVE RESEARCHED THIS ONLINE AND HAVE LEARNED THAT NHTSA IS INVESTIGATING THIS ON THE FORD WINDSTAR. *TR

MY 2001 FORD WINDSTARS REAR AXLE CRACKED IN HALF YESTERDAY 10-26-10 WHILE I WAS DRIVING. I RECEIVED THE RECALL FROM FORD ON 10-23-10. THESE VANS NEED TO TAKEN OFF THE ROAD NOT JUST TOLD TO BRING THEM IN TO GET CHECKED. THIS WAS EXTREMELY DANGEROUS FOR ME AND I THANK GOD MY CHILDREN WERE NOT IN THE VAN WHEN THIS HAPPENED. I WONDER HOW MANY PEOPLE WILL HAVE TO DIR BEFORE REALIZES HOW SERIOUS THIS PROBLEM IS. THE DEALERSHIP HAS MY VAN WHICH THEY WILL KEEP UNTIL PARTS COME WHICH I;M BEING TOLD IS MAYBE SOMETIME IN JANUARY. FORD HAS GIVEN ME A RENTAL THAT IS A FOUR PASSENGER CAR WHICH IS MUST SMALLER THAN MY 7 PASSENGER, BUT I WILL HAVE TO DEAL WITH THAT. I HOPE THE NHTSA CAN DO MORE TO GET THESE VEHICLES OFF THE ROAD BECAUSE THIS PROBLEM IS ONLY GOING TO GET WORSE BEFORE IT GETS BETTER. MAYBE THE TOP EXECUTIVES SHOULD PUT THEIR FAMILIES IN A WINDSTAR WHEN THE AXLE CRACKS IN HALF SO THEY CAN UNDERSTAND THE DANGER OF THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN SHE HEARD AN ABNORMAL POP AND THE VEHICLE BEGAN TO STEER IMPROBABLY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE DEALER REPLACED THE FRONT SUB FRAME DUE TO SEVERE RUST. THE CONTACT STATED THAT THE SUB FRAME WAS FRACTURED IN TWO. THE FAILURE MILEAGE WAS 140,445 AND THE CURRENT MILEAGE WAS 145,000. UPDATED 01/12/11*LJ UPDATED 04/19/11

I TOOK MY 2001 FORD WINDSTAR SE TO BULL VALLEY FORD DEALERSHIP FOR REAR AXLE RECALL AND WAS INFORMED OF SEVERE RUSTING OF THE FRONT PASSENGER SIDE SUBFRAME FROM ONE OF THE SERVICE DESK REPRESENTATIVES AFTER THE INSPECTION. AFTER MORE RESEARCH I HAVE FOUND SEVERAL INTERNET POSTINGS REGARDING THIS SAME PROBLEM ON THE FORD WINDSTARS. IS THERE AN INVESTIGATION REGARDING THIS INFERIOR PRODUCT THAT FORD MANUFACTURING HAS USED ON THESE SUBFRAMES? IT IS A SEVERE SAFETY ISSUE NOT ONLY FOR THE VEHICLE OWNER/OPERATOR BUT EVERYONE ELSE ON THE ROADWAYS!!! *TR

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT RECEIVED A RECALL NOTIFICATION ASSOCIATED WITH THE NHTSA CAMPAIGN ID NUMBER 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY). THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE PART WAS UNAVAILABLE UNTIL MARCH OF 2011. THE CONTACT STATED THE DEALER WOULD PROVIDE A LOANER VEHICLE AT THE MANUFACTURER'S EXPENSE; HOWEVER, THE OWNER WOULD BE RESPONSIBLE FOR THE TAXES ON THE LOANER VEHICLE. THE CONTACT ALSO STATED THAT THE RECALL REMEDY WAS NOT BEING PERFORMED WITHIN A REASONABLE TIME. THERE WAS NO FAILURE MILEAGE.

FRONT SUBFRAME RUSTED ON PASSENGER SIDE AT LOWER CONTROL ARM ATTACHMENT POINT. REAR SIDE OF ATTACHMENT POINT IS COMPLETELY RUSTED AWAY. FRONT SIDE OF ATTACHMENT POINT IS STILL INTACT BUT IS RUSTED AND CRACKED. VEHICLE IS DEEMED UNSAFE TO DRIVE. PHOTOGRAPHS CAN BE SUBMITTED IF REQUIRED.

MY FAMILY (7 MEMBERS) WAS RETURNING HOME FROM A VACATION DAY. WE WERE 2 1/2 HOURS FROM HOME WHEN SUDDENLY OUR VAN JERKED TO THE RIGHT VERY HARD AND I LOST ALL CONTROL OF THE STEERING. OUR VEHICLE WAS HEADING STRAIGHT FOR A GUARDRAIL AND CONCRETE BRIDGE WALL. SOMEHOW WE MANAGED TO MISS BOTH AND ENDED UP IN THE DITCH OVER 500 YDS FROM WHERE WE FIRST LOST CONTROL. IMAGINE MY SURPRISE WHEN I GOT OUT EXPECTING TO SEE MAYBE A FLAT TIRE, BUT INSTEAD SAW THE PASSENGER FRONT TIRE SIDEWAYS. NOT KNOWING ALOT ABOUT CARS, I CALLED MY NEIGHBOR TO POSSIBLY HELP ME. HE DROVE THE LARGE DISTANCE WITH HIS TRAILER TO COME PICK US UP. WHEN HE GOT THERE HE LOOKED AND SAW THE FRONT SUBFRAME HAD COMPLETELY RUSTED AWAY FROM THE BODY MOUNT AND HAD CAUSED THE LOWER CONTROL ARM TO SHEER OFF THE FRAME. THIS IN TURN CAUSED THE AXLE TO PULL OUT OF THE TRANSMISSION RENDERING THE VEHICLE COMPLETELY INOPERABLE. WHEN I GOT HOME THE NEXT MORNING I FOUND OUT THROUGH THE NEWSPAPER THAT THE REAR AXLE HAD JUST BEEN RECALLED FOR SIMILAR CORROSION PROBLEMS. I WAS ASTONISHED. WHAT MORE AMAZED ME WAS GIVEN THE FACT THAT SERIOUS INJURY OR DEATH COULD HAVE EASILY OCCURRED THAT MORE WAS NOT DONE TO RESOLVE THE SITUATION. WHEN WE CONTACTED THE MANUFACTURER WE WERE TOLD THAT THEY WOULDN'T HELP US, BUT WE COULD TAKE THE VEHICLE TO THEIR DEALER AND THEY WOULD BE HAPPY TO REPAIR IT AT OUR COST, BUT IT WOULD COME WITH A 1 YR./12,000 MILE WARRANTY. THIS REPAIR COULD COST UPWARDS OF $5,000. I NOR MY NEIGHBOR,WHO HAS BEEN A MECHAN

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING 35 MPH THE CONTACT LOST CONTROL OF THE VEHICLE AFTER A HEARING A LOUD NOISE. WHEN THE VEHICLE STOPPED THE CONTACT NOTICED THAT THE FRONT END OF THE VEHICLE HAD BROKEN OFF. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND THE FRONT SUB FRAME WAS REPLACED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE SUB FRAME AND THEY STATED THAT THERE WAS NOTHING THEY COULD DO. THE CONTACT WAS CONCERNED ABOUT NUMEROUS COMPLAINTS REGARDING THE FRONT SUB FRAME. IF THE VEHICLE WAS TRAVELING ANY FASTER THAN IT WAS IT COULD HAVE CAUSED A MAJOR CRASH. THE FAILURE MILEAGE WAS 247,000.

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE THE VEHICLE WAS BEING SERVICED THE MECHANIC NOTICED THAT THE K FRAME WAS COVERED WITH RUST. THE LOCAL MECHANIC REPLACED THE K FRAME. THE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 99,000.

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING 30 MPH, THE FRONT AXLE RUSTED OFF AND THE CONTACT WAS UNABLE TO STEER. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY CORROSION. THE CONTACT CALLED THE DEALER AND REFERENCED RECALL 10V385000 (SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY) AND WAS TOLD THAT THE REPAIRS WOULD NOT BE COVERED BECAUSE THE RECALL WAS RELATED TO THE REAR AXLE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,700 AND THE CURRENT MILEAGE WAS APPROXIMATELY 100,900.

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. THE VEHICLE WAS INCLUDED IN RECALL 10V385000 (SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY). WHEN HE SPOKE WITH THE DEALER, HE WAS INFORMED THAT PARTS WOULD NOT BE AVAILABLE FOR THE REPAIR FOR FIVE MONTHS. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 111,000.

OCCURRENCE: 12 OCTOBER 2010. TRAVELING I-95 WASHINGTON,DC/SUITLAND, MD. VEHICLE: FORD WINDSTAR, 2001. SPEED : 60-65 MPH. TRAFFIC : DENSE. FAILURE OF DEFECTIVE PART : REAR AXLE SNAPPED IN TWO PARTS WHILE TRAVELING ON SMOOTH HIGHWAY, NORTHBOUND. EXPLOSIVE SOUND , LOTS OF SMOKE, EXTREME CONSTERNATION/FEAR OF HEART ATTACK EXPERIENCED BY MY WIFE AND I ( MY WIFE HAS A DANGEROUS HEART CONDITION "IHSS") AT OCCURRENCE. I IMMEDIATELY TURNED ON HAZARD FLASHERS. MANAGED TO MANEUVER ACROSS SEVERAL LANES OF TRAFFIC TO GET TO HIGHWAY SHOULDER SAFELY!! THANK GOD FOR THE ALERT FELLOW TRAVELERS BEHIND US!!! IF WE WERE HIT BY ANY 18-WHEELERS ON THE HIGHWAY, I WOULDN'T BE WRITING THIS COMPLAINT NOW!!! CONCERN FOR OUR SAFETY WAS SHOWN TO US BY FELLOW TRAVELERS; PARTICULARLY, MD TRAFFIC SAFETY PERSON, WHO SHOULD BE COMMENDED BY HIS SUPERIORS FOR HIS PROFESSIONAL AND UNDERSTANDING ACTIONS!! HE LOOKED AT THE DAMAGE AND SAID THAT HE HAD NEVER SEEN ANYTHING LIKE IT BEFORE; AND HE SAID THAT WE WERE LUCKY TO BE ALIVE!!! VAN WAS TRANSPORTED BY PROFESSIONALS TO THE NEAREST FORD DEALERSHIP WHERE I FIRST BECAME AWARE THAT A RECALL NOTICE WAS IN FORCE FOR MY VEHICLE!!! AT THIS POINT, I BECAME GREATLY DISTURBED THAT I HAD NO PREVIOUS NOTIFICATION OF THIS DANGEROUS CONDITION AND THAT MY WIFE, GRAND CHILDREN, ETAL WERE TRAVELING IN POTENTIAL ROLLING COFFIN! IN MY OPINION, THIS SEEMS TO BE CRIMINAL; PARTICULARLY IF GREATER PROFIT MOTIVES MIGHT BE INVOLVED! I CERTAINLY HOPE THAT INFERIOR MATERIALS WERE NOT USED I

WHILE DRIVING MY 2001 FORD WINDSTAR ON M-20 NEAR REMUS, MI I HEARD A LOUD BOOM FROM THE FRONT OF THE VEHICLE. I PULLED OFF OF THE ROAD TO INVESTIGATE AND FOUND THE DRIVER SIDE FRONT COIL SPRING BROKEN. I HAD TO REPLACE THE SPRING AND STRUT ASSEMBLY ON THAT SIDE. I WAS TOLD THAT I SHOULD REPLACE THE OTHER SIDE AS WELL. BOTH FRONT SPRING/STRUT ASSEMBLIES WERE REPLACED AT MY PERSONAL COST. *TR

WHEN THE TRANSMISSION GOT HOT, AFTER ABOUT 30-40 MILES OF DRIVING THE STEERING WHEEL STARTS TO SHIMMY LIKE THE WHEELS ARE GOING TO FALL OFF. WAS TOLD THAT THERE WAS A FLAW IN THE DESIGN OF A BEARING THAT RIDES ON THE MAIN SHAFT OF TRANS, THE ONE THAT CONNECTS THE TRANS TO THE TORQUE CONVERTER AND ENGINE. IT WAS NOT ABLE TO HANDLE TO LOAD AND CUTS A GROOVE IN TO THE SHAFT. THIS ALLOWS THE TRANS TO LEAK. ONCE THE GROVE GETS DEEP THE BEARINGS CAN FALL OUT AND CAUSE MORE DAMAGE TO THE TRANSMISSION. THE AFFECTS OF THE TRANSMISSION GETTING HOT COULD CAUSE THE DRIVER TO LOSE CONTROL OF VEHICLE OR BECOME STRANDED IN THE ROADWAY, CAUSING A COLLISION. WAS TOLD THE COST OF REPAIR WOULD BE $1500-$2500 DEPENDING ON THE AMOUNT OF DAMAGE DONE TO INTERNAL COMPONENTS. *TR

WE HEARD A NOISE WHEN VEHICLE TURNED AND THEN WHILE PULLING AWAY FROM A STOP LIGHT THE SUBFRAME FELL OFF OF THE CAR LANDING ON THE ROAD. IT HAD COMPLETELY RUSTED THROUGH. THE BOLT WAS STILL ATTACHED. THE MECHANIC CONFIRMED THAT IT HAD RUSTED THROUGH. THIS IS A DANGEROUS PROBLEM. *TR

I OWN A 2001 FORD WINDSTAR SE. IN JULY 2010 I NOTICED TWO CRACKS IN THE REAR AXLE. MANUFACTURER WARRANTY HAS EXPIRED ON THIS VEHICLE. I HAD THE CRACKS REPAIRED (WELDED). *TR

MY 2001 FORD WINDSTAR WAS BROUGHT TO MY MECHANIC FOR POTENTIAL PROBLEM WITH FRONT STABILIZATION. UPON LIFTING TO VEHICLE ON THE LIFT, IT WAS OBVIOUS TO THE MECHANIC THAT THE REAR MOUNT ON THE PASSENGER SIDE OF THE SUBFRAME WAS COMPLETELY RUSTED TO THE POINT THAT IT WAS HANGING DOWN. I WAS INSTRUCTED NOT TO DRIVE THIS VEHICLE.. THE ISSUE AT HAND APPEARS TO BE AS IDENTIFIED IN THE NHTSA ACTION NUMBER: PE10026. *TR

BRAKING DISTANCE SUDDENLY INCREASED, YELLOW ABS BRAKE LIGHT ON THIS CAN RESULT IN CRASH. *TR

ON A SUNDAY EVENING, OCTOBER 10, AROUND 9:00 P.M., WHILE MAKING A TURN INTO MY STREET,, I HEARD A LOUD NOISE, THE VAN ABRUPTLY STOPPED LEAVING MOST OF THE VEHICLE IN BETWEEN TWO ROADS. THE VAN COULD NOT BE PUSHED OUT OF THE WAY. THE POLICE RESPONDED TO REDIRECT TRAFFIC AND CALLED FOR A FLAT BED TOW WHICH COST $180! THEY NEEDED TO BE EXTREMELY CAREFUL SO THAT THE TIRES OR OTHER PARTS WOULD NOT BE DAMAGED. WITHOUT KNOWING WHAT WAS WRONG WITH THE VEHICLE, IT WAS TOWED TO MY REPAIR SHOP. THE NEXT DAY I WAS INFORMED THEY COULD NOT DO THE REPAIR. THEN IT WAS TOWED TO A REPAIR SHOP THAT COULD DO THE REPAIR (ANOTHER $40). I UNDERSTAND THE FRAME CRACKED. THE REPAIR SHOP REMOVED AXEL SHAFT, SEAL REBUILT FRAME AT REAR OF LOWER CONTROL ARM AND UNDERCOAT. INSTALLED NEW SEAL, AXEL ASSEMBLY AND FLUID FOR THE COST OF $546. I CAN'T IMAGINE THE OUTCOME IF THIS HAPPENED WHILE DRIVING HOME FROM WORK ON THE THRUWAY DOING 65 MPH. *TR

I OWN A 2001 FORD WINDSTAR. MY ABS & BRAKE LIGHT CAME ON ABOUT 4 WEEKS AGO. IT WOULD COME ON A FEW MIN. AFTER IT GETS WARM & NOT GO OUT TILL I TURN OFF THE VEHICLE. I TOOK IT TO THE FORD DEALERSHIP IN COMMERCE ASKING IF THEY COULD CHECK IT OUT. I TOLD THE PARTS ASSOC' WHAT WAS GOING ON & HE STATED FOR ABOUT $1000.00 IT COULD BE FIXED.(A NEW SENSOR) HE ALSO STATED THAT MOST PEOPLE WHO HAVE THIS PROBLEM DO NOT BOTHER FIXING IT DUE TO IT WILL NOT CAUSE ANY HARM. THE ABS & BRAKE ONLY APPLY TO THINGS LIKE A RAIL ROAD TRACK. AND THAT I WILL STILL HAVE BRAKES. *TR

OWN 2001 FORD WINDSTAR. YELLOW ABS & RED BRAKE LIGHT STAY ON CONSTANTLY. HAVE ALREADY REPLACED DE-AC SWITCH UNDER MASTER CYLINDER AND HAVE NEW BRAKE PADS. READING FAULT CODE C1185, C1198, C1194, C1254, C1246, C1250, C1242, C1214, C1210. ALL POINTS TO ABS ECU. *TR

CLUNKING NOISE FROM R/F OF VEHICLE WHEN TURNING LEFT, AND SEVERE PULL WHEN ACCELERATING. FOUND FRONT SUBFRAME RUSTED THRU AND CRACKED AT PASSENGER SIDE REAR MOUNT. HAD TO REPLACE FRONT SUBFRAME. *TR

ABS AND BRAKE LIGHT COME ON WHEN DRIVING A FEW MILES AFTER STARTING CAR, ANTI LOCK BRAKES DO NOT WORK. IF YOU SHUT CAR OFF AND START BACK UP THE LIGHTS WILL GO OFF , THEY WILL COME BACK ON SOMETIME OR STAY OF FOR SEVERAL HUNDRED MILES. THERE WERE NO CODES STORED TO BRING UP . THE SPEED CONTROL DEACTIVATION SWITCH HAS BEEN CHANGE . *TR

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE HAVING THE VEHICLE EXAMINED BY AN INDEPENDENT MECHANIC FOR STEERING ISSUES, THE CONTACT WAS INFORMED THAT THE SUB FRAME WAS CORRODED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 116,000.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 1 MPH, THE CONTACT HEARD A LOUD BANG AND THE VEHICLE WOULD NO LONGER ACCELERATE. UPON EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE WHEEL WAS POINTED IN THE OPPOSITE DIRECTION OF THE FRONT DRIVER SIDE WHEEL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE; IT HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 132,000. THE CONSUMER STATED EVEN BEFORE THE VEHICLE WAS TOWED THE GARAGE, HE COULD SEE THAT THE BRACKET THAT HELD THE LOWER CONTROL ARM TO THE FRAME HAD COMPLETELY BROKEN OFF THE FRAME. WHEN THE CONTROL ARM LOST THAT ATTACHING POINT, THE WHEEL WAS ALLOWED TO PULL AWAY AND ALSO PULLED THE AXLE SHAFT AWAY FROM THE TRANSMISSION. THE SUBFRAME AND TRANSMISSION SEAL HAD TO BE REPLACED. UPDATED EVOQ 02/15/11

I HAVE A 2001 WINDSTAR, PURCHASED AT FINES FORD BOLTON ON, FOR THE PAST YEAR THE BRAKE LIGHT AND THE ABS BRAKE LIGHT TEND TO BE ACTIVATED AFTER THE CAR WARMS UP ( 5 MIN) DURING THE SUMMER. HOWEVER DURING THE WINTER MONTHS THE PROBLEM SEEMS TO DISAPPEAR. THE COLDER THE OUTDOOR TEMPERATURE THE LESS LIKELY THE LIGHT SEEM TO GO ON. THE VAN HAS ONLY 95 000 KM , AND DRIVES APPROXIMATELY 10-15 KM ON A DAILY TOTAL COMMUTE. DURING THE PAST YEAR WE ( MY WIFE AND I) HAVE NOTICED THAT A BURNING SMELL SEEMS TO EMANATE FROM THE VAN IMMEDIATELY WHEN PARKED. SINCE WE PARK THE VAN IN A GARAGE THE SMELL IS MORE NOTICEABLE THEN. THIS PAST JULY WE BROUGHT THE VAN IN TO SERVICE THE RECALL TO FIX THE SCDS SENSOR. ALTHOUGH FOR A WEEK THE ABS AND BRAKE LIGHTS WERE NOT ACTIVATED, THE PROBLEM HAS RESURFACED THEREAFTER. IT SEEMS THIS RECALL ONLY SERVED TO POSSIBLY PROTECT A FIRE BUT NOT SOLVE THE REAL PROBLEM WITH THE ABS LIGHTS. *TR

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 8-9 MPH THE CONTACT STATED THAT THE ABS AND RED BRAKE LIGHT ILLUMINATED ON THE DASHBOARD. THE CONTACT CHECKED THE BRAKE FLUID, AND ADDED FLUID TO THE VEHICLE. HE WAS ABLE TO CONTINUE DRIVING TO HIS DESTINATION WITH THE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE DEALER ADVISED HIM OF RECALL 09V399000, VEHICLE SPEED CONTROL AND PERFORMED THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AN AUTO PARTS STORE FOR DIAGNOSTIC TESTING; HOWEVER, THERE WERE NO FAILURE CODES DISPLAYED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,534 AND THE CURRENT MILEAGE WAS 131,768.

I STOPPED AT A RED LIGHT AND NOTICED SMOKE PUFF OUT FROM UNDER THE LEFT SIDE OF MY HOOD. I THOUGHT I WAS OVERHEATING, BUT MY TEMP GAUGE SHOWED NOTHING. AS I PULLED AWAY FROM THE RED LIGHT AND OFF TO THE SIDE OF THE ROAD I NOTICED MY ABS LIGHT AND MY BRAKE LIGHT HAD COME ON AND MY O/D LIGHT BEGAN FLASHING. MY SPEEDOMETER AND ODOMETER HAD COMPLETELY SHUT DOWN. I CHECKED UNDER THE HOOD AND SAW NO VISIBLE PROBLEMS. I DROVE THE VEHICLE BACK HOME AND OVER THE NEXT FEW DAYS I NOTICED I WAS LOSING BRAKE FLUID AND BRAKE PRESSURE. I PARKED THE VEHICLE AND BEGAN DRIVING A SECOND VEHICLE UNTIL I COULD GET A MECHANIC TO CHECK OUT THE WINDSTAR. I TOOK IT TO MY MECHANIC AND HE SAID THE BRAKE FLUID WAS LEAKING AROUND THE BRAKE PRESSURE DIFFERENTIAL DEACTIVATION SWITCH IN FRONT OF THE MASTER CYLINDER. HE SAID HE HAD HEARD THERE HAD BEEN PROBLEMS WITH THIS ON WINDSTARS AND RECOMMENDED I CHECK TO SEE IF THERE HAD BEEN A RECALL, WHICH I AM DOING NOW. *TR

2001 FORD WINDSTAR WITH A CRACKED REAR AXLE. NO LETTER HAS BEEN RECEIVED TO ADDRESS THIS MATTER. OUR VAN MADE CREAKING NOISES AND WE HAD HEARD THROUGH THE MEDIA THAT A RECALL WAS BEGINNING. THE DEALERSHIP AND THE FORD CUSTOMER RELATIONS DEPT. WILL NOT GIVE US A DEFINITE ANSWER AS TO WHEN WE CAN EXPECT A RESOLUTION. WE WERE GIVEN A 30 DAY RENTAL AND 14 DAYS HAVE PASSED AND NO ANSWERS. WE ARE GIVEN $30 A DAY FOR A RENTAL CAR BY FORD BUT MUST PAY TAXES TOTALING $3.30 A DAY. THE VOUCHER IS $38 DAILY WITH $8 USED FOR INSURANCE IF NEEDED. WE PAY THROUGH OUR PRIVATE INSURANCE COMPANY FOR SUCH COVERAGE. WHY CANNOT FORD USE THE ADDITIONAL $8 A DAY TO COVER OUR TAXES? THE EXPLANATION FOR THE RECALL WAS TO BE NO EXPENSE TO THE OWNER FOR CORRECTING THE PROBLEM. WE DID NOT CREATE THIS PROBLEM AND BOUGHT OUR VAN IN GOOD FAITH OF THE FORD MOTOR CO. REPUTATION. THIS CERTAINLY DOESN'T MAKE FOR GOOD CUSTOMER RELATIONS. NO DEFINITE DEADLINE FOR REPAIRS AND GIVING UP THE VAN TO USE A 4 DOOR CAR HAS BEEN VERY INCONVENIENT. I AM REQUESTING A DEADLINE BE ESTABLISHED AND FOR FORD TO USE THE ADDITIONAL $8 WE ARE NOT USING BUT WAS ALLOCATED FOR COVERAGE OF THIS PROBLEM TO BE COVERED FOR THOSE CUSTOMERS WHO ALREADY HAVE INSURANCE FOR RENTAL CARS UNDER THEIR PRIVATE INSURANCE CARRIER. *TR